Entry level jobs in northumberland

Night Concierge

We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.

Position: Night Concierge

Location: Wallsend, Tyne and Wear

Contract: Permanent

Hours: 37.5 Hours

Salary: £23,400 per annum plus pension & other benefits

Closing Date: 24th August 2025

About the Role

To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.

Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.

Key responsibilities include:

• You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
• You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
• You will be the first point of contact for visitors, contractors or services visiting the building at night
• You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
• You will actively ensure the security of the building through regular checks, and monitoring.

About You

You will need to have the following skills and experience:

• An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
• Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
• Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
• Experience in undertaking basic maintenance and/or delivering cleaning services.
• Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
• Able to demonstrate a clear understanding of safeguarding requirements and procedures.
• Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
• Personal and professional integrity.
• High-level understanding of professional boundaries and ability to maintain boundaries.
• Ability to work collaboratively.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Night time Customer Service Representative etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Young People Case Worker (Part Time)

We have a new role available for a Part-Time Young People Case Worker to work as part of a team delivering a project that forms part of the North Tyneside Pathway and it is designed to support clients (16-24 year olds) who are at risk of homelessness within Tyne and Wear.

Position: Young People Case Worker (Part Time)
Salary: £12,872.53 pro rata + pension and other benefits FTE - £24,136
Location: Wallsend, Tyne and Wear

Contract: Part time, permanent
Hours: Part-time, 20 hours per week
Closing Date: Sunday 24th August 2025

About the Role:

As a Young People Case Worker, you’ll work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation.  The aim of which is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives. Working under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.

In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.

Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.

Key Responsibilities:

• Managing a caseload and developing personalised support plans
• Conducting needs and risk assessments
• Delivering one-to-one and group-based support activities
• Supporting clients in maintaining their tenancy and preparing for independent living
• Promoting education, training, employment and volunteering opportunities
• Liaising with external agencies and maintaining safeguarding protocols
• Participating in a rota that includes sleepovers and weekend work

About You:

You will be passionate about supporting young people and have experience working with those facing homelessness, mental health issues, or who are care leavers. Your understanding of risk assessment, safeguarding, and support planning enables you to create effective, personalised support pathways. You’re a proactive, flexible team player, willing to work variable hours to meet the needs of clients.

Key Skills & Experience:

• Experience working with young people or vulnerable groups
• Understanding of the challenges faced by young people at risk of homelessness
• Knowledge of safeguarding procedures and risk assessment
• Strong communication, organisational, and IT skills
• Ability to work independently and within a team environment

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation:

The charity is dedicated to supporting vulnerable young people and adults at risk of homelessness. With services from Newcastle to London, they focus on prevention, resilience, and providing opportunities for a brighter future. Guided by Vincentian values, they aim to empower individuals to become self-sufficient and confident. Join the team and be a part of the mission to create lasting change.

Other Roles You May Have Experience Of Could Include: Homelessness Support Worker, Youth Support Worker. Supported Housing Officer, Young People’s Case Worker, Community Outreach Worker, Case Manager, Housing Case Worker, etc. #INDSCP

Job title: Therapies Assessor and Service Manager

Reports to: Head of Bereavement Services

Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.

Qualifications: 

• Hold a level 5 (or higher) diploma qualification in Therapeutic Counselling
• Hold a degree in relevant field, or demonstrate equivalent experience or a vocational qualification

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Aims:

• Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
• Ensure that bereavement boxes are available at each of these hospitals
• Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
• Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
• Provide support to individuals who witness the sudden death of a child or young person
• Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
• To advocate and campaign on behalf of suddenly bereaved families

2wish Cymru and 2wish:

2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.

We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.

We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we will expand into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.

Context of role:

The Therapies Assessor and Service Manager will lead the development, coordination, and delivery of our support service for families, professionals and individuals affected by sudden bereavement. Working closely with the Immediate Support and Debrief Manager who is responsible for leading the immediate support and debrief service, you will be responsible for ensuring that our ongoing services are trauma-informed, consistent and delivered to a high standard supporting the complex and individual needs of those who have experienced profound loss.

This role will oversee the existing ongoing support service delivered across Wales and the expansion phases across England and will contine to grow the team as the charity expands. Services include counselling, complementary therapy, play therapy, support events, coffee mornings, wellbeing walks, online events and our beautiful respite house, Ty Uchaf. You will manage a team of nine individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.

You will work closely with the Therapies Assessor and Service Manager and Children and Young People Service Manager to provide a holistic, joined up service to all who access our service.

Main duties:

• To manage the bereavement service including the operational delivery of our therapeutic service and ongoing support, ensuring the service is delivered consistently, responsively and to a high standard
• Monitor and maintain high-quality therapeutic support in line with ethical frameworks (e.g., BACP/UKCP/BAPT).
• Ensure client records, risk assessments, and service monitoring forms are accurate and stored securely.
• Manage referrals, assessments, allocation of clients, and waiting lists efficiently.
• To develop and oversee ongoing support services including coffee mornings, support events, our respite house and online support events, in line with budget and service delivery expectation
• To work closely with the Head of Bereavement Services to ensure delivery and growth of services
• To oversee the awareness raising efforts with our secondary referral partners across Wales and the two phases of England
• To oversee the service and monitoring tools and ensure we are actively gathering feedback and monitoring appropriately

Management:

•  To lead, motivate and line manage the ongoing support team responsible for delivering our ongoing support service
• Manage a growing team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
• To carry our monthly supervisions and bi-annual appraisals with the Counselling and Support Outreach Coordinators and Support Coordinator
• To carry out bi-monthly case reviews with the Immediate Support team
• To produce weekly, monthly and quarterly reports to evidence activity and impact
• To develop and oversee a training programme for the team including mandatory and varied subject matter

General:

• To be responsible for organising own work agenda, time management and administration
• To show respect and sensitivity for the cultural and religious beliefs of families
• To undertake learning opportunities and seek them out for the team
• To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
• To attend weekend and evening community events in support of the charity as necessary
• Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
• Contribute on the social media platforms maintained by 2wish

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.

Contract type: Permanent

Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu. 

Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%). 

Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.

Additional benefits for our employees:

• An 'Employee Assistance Programme,' including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts
• Auto-enrolment into company contributory pension scheme after 3 months service

How to apply:

Please return a CV and covering letter, or a CV and two-minute video, by email.

Closing date: 22nd August 2025.  

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.

Use your digital marketing skills to deliver record-breaking campaigns that raise millions for great causes at a multi-award winning digital agency.

8Cats Digital is on a mission to create the most effective, creative, and accountable digital marketing campaigns in the sector and we’re looking for an ambitious Digital Marketing Executive to join us.

You’ll play a key role in shaping and delivering digital campaigns that have real-world impact - from bringing in leads for legacy campaigns to raising seven figures for individual giving. You’ll take a client brief and lead it through every stage: creative ideation, execution, optimisation, and analysis.

If you're someone who thrives in a fast-paced agency setting, loves solving problems, and wants your work to make a difference, this is your chance to grow with us.

What You’ll Do:

• Take briefs from major charity clients and translate them into outstanding multichannel digital strategies
• Oversee campaigns from start to finish: from creative briefing to real-time optimisation to final reporting.
• Work across a diverse range of causes and channels, leading on paid media and collaborating with specialists on delivery.
• Write clear, actionable briefs for our in-house team (designers, ad buyers, copywriters).
• Monitor live campaigns using Meta Ads, Google Ads, and GA4 - spotting trends, fixing problems, and seizing opportunities.
• Deliver post-campaign insights that go beyond the numbers - and explains the 'why'.
• Support the senior team on key accounts, and lead others independently.
• Contribute to our long-term mission to raise £100m for our clients' causes by 2035. A target we're well on our way to achieving. 

What You’ll Bring:

• 2-3 years' experience in a digital marketing role (agency or in-house) working with charities or non-profits.
• Proficiency with Meta Ads, Google Ads, and GA4
• Ability to manage campaigns from brief through to post-campaign insights.
• Strong data skills, able to review performance and draw actionable conclusions
• Experience creating post-campaign reports and communicating impact
• Comfortable working across multiple clients and causes simultaneously 
• Charity sector experience or knowledge of fundraising campaign types (desirable)
• Familiarity with other paid digital channels such as YouTube, TikTok, Reddit or offline channels like DOOH or TV (desirable)

Why join the 8Cats Digital team? 

• Mission-led: We’re working to raise £100,000,000 for charity by 2035 — and we’re well on our way with £35,000,000 raised so far. 
• High-impact work: You’ll shape campaigns for causes including cancer, environmental, humanitarian, social justice, mental health, housing and homelessness plus a range of other health causes. 
• Supportive team: Small, experienced, and invested in your growth.
• Creative freedom: You’ll be trusted to find new angles, test new tactics, and help redefine best practice in the sector.
• Early opportunity: Join us at a pivotal time and grow with the agency.

The Details:

• Location: Remote (UK-based), with travel to London for client meetings or team meetups
• Hours: We're looking for full-time, part-time or contract and can be flexible around your home life
• Salary: £28,000 - £35,000 depending on experience

Ready to Apply?

Send your CV and a short cover note that tells us:

• Why you think you'd be a great addition to the 8Cats Digital team
• Why does this role and the sector excite you
• A campaign you’ve worked on and your contribution to its success

We’re interviewing on a rolling basis, so get in touch if this sounds like your next role. 
No agencies, please.

Job Purpose

To lead on the planning, delivery, optimisation and performance reporting of insight-led, multi-channel marketing campaigns that support acquisition, engagement and retention objectives across HACT’s products and services portfolio. The role is central to ensuring our marketing activity is targeted, measurable, and delivers clear value for our organisation and stakeholders.

Role Description

We are looking for a confident, motivated and results-driven marketing professional with a strong background in multi-channel campaign development and communications who is keen to work for a purpose-driven organisation. This role is ideal for someone who thrives in a fast-paced environment, loves creating high-performing campaigns and wants to make a tangible difference through their work.

You will be responsible for planning, executing and evaluating targeted, insight-driven marketing campaigns that drive awareness, engagement and lead generation across a wide range of HACT’s projects, services and propositions. You’ll work closely with the Head of Marketing and teams across the organisation to bring our brand, offers and showcase the impact we create to all our audiences.

With hands-on responsibility for our developing and delivering campaigns utisiling the CRM and omni platforms, you will lead campaign planning and performance reporting, ensuring our messaging is always on-brand, relevant and effective. This role offers a fantastic opportunity to take real ownership and innovate within a small, high-impact team.

Responsibilities

• Design, deliver and evaluate high-impact marketing campaigns across all channels to promote HACT’s services, projects and charitable purpose.
• Apply audience segmentation, personalisation and targeting strategies to ensure effective communication with varied customer groups.
• Create and manage content for campaign assets, including landing pages, emails, blogs, social media and event materials.
• Deliver campaigns using digital tools such as Email management suite,Buffer, Google Analytics, and CMS platforms and optimise through data-driven insights.
• Lead the use of the CRM to support audience segmentation, campaign management and reporting across the customer lifecycle.
• Develop KPIs for campaigns and lead on performance tracking, reporting and continuous improvement.
• Manage the HACT website, ensuring content is current, accurate, SEO-optimised and designed to convert.
• Deliver engaging, timely and strategic social media activity across all key channels.
• Oversee and deliver email marketing campaigns with targeted content and personalisation to maximise engagement.
• Coordinate online and face-to-face events from a marketing and communications perspective to ensure strong attendance and experience.
• Support PR, media and thought leadership activity to increase brand reach and reinforce HACT’s sector voice.
• Build effective working relationships across teams and stakeholders to develop marketing briefs, assets and cross-channel campaign plans.
• Continuously review and evolve marketing and campaign processes to increase impact, relevance and return on investment.

Required Skills

• Proven experience of planning, delivering and reporting on end-to-end marketing campaigns.
• Strong working knowledge of digital marketing platforms, CRM tools and campaign reporting
• Experience applying segmentation, targeting and personalisation to improve campaign outcomes.
• Confident content creation and copywriting skills across web, email, social and print formats.
• Excellent organisational and time-management skills with the ability to prioritise effectively and work flexibly.
• A proactive, collaborative, and resilient mindset, able to manage a varied and fast-paced workload.
• Strong analytical skills and ability to translate campaign data into actionable insights and recommendations.

Job Accountabilities

This role will be directly accountable for:

• Marketing campaign planning and delivery across all HACT product and service areas.
• CRM-led customer communications and audience engagement journeys.
• Performance marketing KPIs and campaign impact reporting.
• Content creation for digital campaigns, websites and social channels.
• Event marketing and promotion planning and execution.
• Supporting broader communications activity including PR, media and stakeholder engagement.
• Ensuring HACT’s brand and tone of voice are consistently applied across all marketing outputs.

Application deadline August 22nd.

Global Health Partnerships (GHP – formerly THET) is a global health charity working in partnership with governments, health institutions, and international bodies to train health workers and strengthen health systems across 31 countries. We do this through grants management and capacity building, alongside research, convening and advocacy towards the goal of Universal Health Coverage (UHC). At the centre of our approach, is the model of Health Partnerships, long-term relationships between UK and low- and middle-income countries (LMIC) health institutions, which improve health services through the reciprocal exchange of skills, knowledge, and experience. At the heart of our work is vision of a world where everyone has access to healthcare.

GHP is seeking a consultant to conduct a study examining the work of GHWP in Ghana, Kenya and Nigeria. The consultant will lead investigations into the benefits and impact of HP health systems and health workforce interventions under the DHSC-funded GHWP.

This study will explore and examine the value added of the Health Partnership approach to the health systems of the three partner countries.  While the effectiveness and impact of health workforce and health system strengthening interventions have been highlighted through GHWP reports and sharing and learning events in each of the three countries, insights and results have not yet been sufficiently synthesised or documented in a way that supports advocacy, resource mobilisation and policy positioning.

This study will review and examine existing literature and data, including published and grey literature, GHWP reports, reports from other DHSC-funded GHP projects, and other available documentation on the benefits of the Health Partnership model (see Related Papers section). Some primary qualitative data collection and analysis may be required.

Contractual Responsibilities 

Reports to: The Technical Director, based in the UK, who will provide technical oversight of the study. The Consultant will be responsible for managing their workload and conducting the activities in a timely and efficient manner as set out in this document. The Consultant will agree the specific focus areas for the study with the Technical Director and GHP team.  The Consultant will also have regular reporting points with the Head of the Evidence and Impact Team and other GHP colleagues, as required.

The contract will run from August 2025 over a 4-month period. The Consultant will submit a technical proposal and budget of up to £20,000. The consultant will invoice GHP on a monthly basis. Please note that this is non-negotiable.

Key Deliverables and Dates 

· Scope of Work and technical proposal (co-produced with GHP)

· Draft Report 

· Power point presentation with preliminary findings

· Evidence brief of key findings and recommendations

· Preliminary findings to be ready to present in early-November as part of GHP’s webinar series

· Final report, with executive summary submitted by 30 November 2025

· Possible additional presentation of results at the Global Health Summit in March 2026 (TBC)

Qualifications and Experience:

· Postgraduate degree in Global Health, Public Health, Health Policy, International Development, or a related field.

· Proven experience in health systems and/or health workforce research or evaluation

· Understanding of the health partnership approach/mode, ideally involving countries such as Ghana, Nigeria, or Kenya.

· Familiarity with the health systems in Ghana, Nigeria, and Kenya.  Additionally, familiarity with the Health Partnership model and the UK’s global health engagement strategies is desirable.

Skills and Competencies:

· Strong qualitative and quantitative research skills, including data collection, analysis, and synthesis.

· Ability to critically appraise and synthesise evidence from diverse sources (e.g., programme reports, academic literature, policy documents).

· Excellent written and verbal communication skills, with experience producing reports, policy briefs, or academic publications.

· Strong stakeholder engagement skills and the ability to liaise with a range of stakeholders, including policy makers, UN agencies, regulatory bodies, academic institutions, development partners, and health workers. Competence in using research tools and software (e.g., NVivo, SPSS, Excel, or data visualization platforms).

· Ability to work independently and manage timelines for deliverables.

Desirable Attributes:

· Experience working with or through organisations like Global Health Partnerships (formerly THET), NHS Global Health Partnerships, or UK FCDO-funded programmes.

· Knowledge of health workforce development frameworks and global health diplomacy.

· Understanding of diaspora engagement in health systems strengthening.