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Closing in 3 days
Citizens Advice Milton Keynes, Milton Keynes (On-site)
£25,383.66 per annum FTE
Posted 1 week ago
Closing in 5 days
Royal British Legion, Berkshire (On-site)
£29,170 to £30,790 per annum
Posted 1 week ago
Andover Mind, Basingstoke (On-site)
£32,341.4 per year
Posted 1 week ago Apply Now
University of Oxford, Oxford, Oxfordshire (On-site)
£65,336 - £75,439 pa with possible extension to £82,255 (inclusive of Oxford University Weighting)
Posted 1 week ago
Harris Hill Charity Recruitment Specialists, Remote
£40k - 50k per year
Posted 1 week ago Apply Now
Warwick District Foodbank, Warwick (Hybrid)
£32,000 - £37,000 per year
Posted 1 week ago
Closing in 5 days
Young Ladies Club, Remote
£18,000 per year (based on working 24 hours per week)
Join Us! We're hiring a proactive Fundraising & Development Officer to drive impact and growth—apply now to shape the future with us
Posted 1 week ago
We Are Purposeful, Remote
$90,000 - $105,000 per year
The Communications Director will be at the heart of shaping and delivering a bold comms strategy aligned with our mission, vision and growth
Posted 1 week ago
Closing in 3 days
Shelter, Remote
£37,739.41 per annum (plus London weighting £5,023.71 if working permanently from the London office)
Posted 1 week ago
Page 14 of 22
Milton Keynes, Milton Keynes (On-site)
£25,383.66 per annum FTE
Full-time
Permanent
Job description

Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. We have been providing free, confidential, and impartial advice since 1972 and helped over 8000 local people last year.

We’ve been working in partnership with Macmillan Cancer Care for over 15 years, supporting people with cancer and their families. We are looking for an enthusiastic, reliable, and confident person to join our Casework Team to help people to cope with the ‘cost of cancer’.

Each year our Macmillan Caseworkers provide advice on practical and financial matters like benefits, debt and employment you can find out more about the service by watching this short video – Macmiilan Service Video

The ideal candidate will provide advice and support in person, via telephone, email and video call to patients undergoing treatment for cancer at Milton Keynes and Stoke Mandeville Hospitals. Macmillan Project Caseworkers will assist clients with complex welfare, debt and housing enquiries. This requires a good foundation knowledge of each advice area, so competence in these subjects is desirable, but full and ongoing training will be provided to support successful candidates in their professional development.

This is a challenging role, managing a demanding caseload and working with people at every stage of their cancer journey. All our advice work is carried out to the strictest quality standards, and we are committed to ensuring that all our advice work complements the wider services provided by both Citizens Advice and Macmillan Cancer Care.

Applicants need to be –

  • Computer-literate, although training on our case recording systems will be given.
  • Confident in working to performance targets.
  • Able to show good communications skills, both written and verbal. These are essential in the role, as are excellent customer service skills with a non-judgemental approach.
  • Prepared to work independently, sometimes remotely and also from a variety of community-based locations.

A minimum of 12 months’ experience in an advice agency or similar setting is desirable.

The successful Applicant/s will be asked to undergo an Enhanced Disclosure and Barring Service (DBS) check.

Closing date: Wednesday 15 October 2025

Interviews:To be agreed

Please note interviews will be held face to face at our offices in Wymbush

Posted by
Citizens Advice Milton Keynes View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 02 October 2025
Closing date: 15 October 2025 at 23:30
Tags: Social Care / Development, Project Management, Social / Support Work