Jobs in ross on wye
We are seeking a dynamic Youth Engagement Officer to connect young people with the natural world. In this role, you’ll create opportunities for Girlguiding members to build their love of nature, deepen their understanding of their role in protecting it and empower girls to become champions and advocates who use their voice to drive change for nature. If you're passionate about youth engagement and nature, we’d love to hear from you.
Youth Engagement Officer – Girlguiding Partnerships
Reference: JUN20251128
Location: Flexible in North-West of England
Salary: £25,847.00 - £27,594.00 Per Annum, Pro Rata
Contract: 12 months
Hours: Part-Time, 22.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
What's the role about?
You’ll be joining the RSPB England Education, Families and Youth team and working on our regional partnerships with Girlguiding, particularly in North West England and with RSPB Project Officers to support the development and delivery of our funded project outputs.
Key tasks:
- Support the delivery of engaging training or workshops for young people, both in-person and online, helping them connect with nature and take meaningful action.
- Collaborate with Girlguiding volunteers and RSPB Project Officers to help develop a youth-focused nature and climate action toolkit.
- Plan and deliver a ‘nature discovery event’ for over 100 girls at a partner green space in Cumbria (4-5 Oct), working closely with Girlguiding to provide a smooth and enjoyable experience.
- Recruit, coordinate and support a team of volunteers to help deliver the partnership event and contribute to other project goals - ensuring they do their role well and has a great experience.
- Facilitate in-person ‘Running Outdoor Nature Sessions’ for Girlguiding trainers in North West England, enabling them to train more leaders.
- Support our partnerships with other Girlguiding regions, to expand opportunities for girls to engage with and advocate for nature across England.
- Collect data to track progress, measure impact and contribute to a project progress and evaluation reports.
- Oversee day-to-day procurement and budget tracking, ensuring resources are managed efficiently and aligned with project needs.
You will be supported in your role by the RSPB Project Officers and Education, Families and Youth Manager, England with opportunities to meet virtually with staff and volunteers, so you feel part of a team and learn about the work of the RSPB and Girlguiding. An induction and relevant training will be provided as well as support to further develop the skills needed for this role.
Essential skills, knowledge and experience:
- Experience in planning and delivering youth-focused engagement that connect children and young people with nature, supported by a strong understanding of safeguarding principles and health and safety practices essential for working in outdoor and online settings.
- Demonstrates the ability to work independently, take initiative, and manage time effectively to meet objectives without close supervision.
- Strong communication skills, able to build positive, collaborative relationships quickly with a wide range of stakeholders, including young people, volunteers, and partner organisations.
- Understanding of the value of volunteering, with experience in supporting and coordinating volunteers effectively.
- A solid understanding of the natural world, environmental issues, and practical actions that support nature conservation.
- Demonstrated experience in delivering projects in line with defined aims and objectives, including tracking progress and managing budgets using tools such as Microsoft Excel and Word,
Desirable skills, knowledge and experience:
- Experience in planning and delivering outdoor nature-based events for groups of over 80 more children and young people.
- Experience in designing and delivering engaging training sessions, workshops, or facilitated discussions for adults and/or young people that encourages meaningful participation and sharing learning.
Additional Information:
- An England role, flexible on working pattern and part of a remote team.
- The role holder will be a homeworker but must be based in the Girlguiding North West England region (Lancashire, Cheshire, Greater Manchester, Manchester, Cumbria, Merseyside, Sefton, Stockport or the Wirral). Travel is required within the North West.
- You will need to be available to run events/training at weekends and/or evenings.
- This is a 12 month fixed-term role for 22.5 hours per week.
- The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Wednesday 2nd July 2025
We are looking to conduct interviews for this position from Tuesday 15th July.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role will require completion of a DBS in addition to the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Join us in the next phase of our exciting partnership with Girlguiding in England. We’re looking for a passionate Project Officer to empower girls and young women to connect with nature and take action for birds and the environment. You’ll play a key part in empowering girls and young women to connect with, and take meaningful action for, birds and nature.
Project Officer – Girlguiding Partnership
Reference: JUN20251151
Location: Flexible in South-West England
Salary: £27,123.00 - £28,956.00 per Annum, Pro Rata
Contract: 12 months
Hours: Part-Time, 22.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
What's the role about?
You’ll be joining the RSPB England Education, Families and Youth team to support our regional partnerships with Girlguiding. In this role, you’ll contribute to the development and delivery of our key project outputs.
Key tasks:
- Design and deliver youth-focused nature engagement activities, including co-creating a nature and climate youth action toolkit and launching a Youth Nature Ambassador Network for members aged 10-18 to shape initiatives and lead their own projects.
- Design and deliver 'train the trainer' sessions to empower adult and young leaders in youth organisations, to embed nature and climate action into their core programming as well as driving the changes they are most passionate about.
- Coordinate and deliver project activities, ensuring timely, high-quality, and cost-effective outcomes. This includes managing volunteers, collaborating with partners, supporting budget monitoring, maintaining documentation, and helping embed project outcomes into long-term practice.
- Coordinate communications and stakeholder engagement, including facilitating meetings and creating briefings and materials to ensure effective communication and alignment throughout the project lifecycle.
- You will be supported in your role by the England Youth Partnerships team, with opportunities to meet virtually with staff and volunteers, so you feel part of a team and learn about the work of the RSPB and Girlguiding. An induction and relevant training will be provided as well as support to further develop the skills needed for this role.
Essential skills, knowledge and experience:
- Experience in designing and delivering youth engagement sessions, events, workshops, or facilitated discussions for young people, with a focus on fostering learning and development, encouraging collaboration and promoting meaningful participation and decision-making.
- Strong communication skills with both adults and young people, with the ability to convey project goals in a passionate, credible, and persuasive manner to a wide range of audiences.
- Strong time management and organisational skills, with a working knowledge of project management principles and the ability to coordinate tasks across teams and stakeholders.
- Experience in developing, collaborating and working within effective partnerships and project teams, engaging both internal and external stakeholders to achieve shared goals and deliver outcomes.
- Experience in compiling reports and analysing numerical data to monitor progress, evaluate impact, and inform decision-making.
- Experience in developing and delivering engaging training programmes for adults, particularly in a way that builds confidence and practical skills.
Desirable skills, knowledge and experience:
- Experience in managing staff and/or volunteers, including recruitment, supervision, and development, coordinating workloads, nurturing positive relationships, and fostering a collaborative and productive team environment to ensure effective contributions to project outcomes.
- A solid understanding of the natural world, environmental issues, and practical actions that support nature conservation.
Additional Information:
- An England role, flexible on working pattern and part of a remote team.
- The role holder will be a homeworker, ideally be based in or within easy travelling distance of the Girlguiding South West England region (Gloucestershire, Bristol, Dorset, Somerset, Berkshire, Hampshire, Wiltshire).
- Travel may be required between the regions where we have Girlguiding partnerships.
- You will need to be available to run training at weekends and/or evenings.
- This is a 12 month fixed-term role for 22.5 hours per week.
- The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
Closing date: 23:59, Wednesday, 2nd July 2025
We are looking to conduct interviews for this position from Wednesday 16th July.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role will require completion of a DBS in addition to the standard pre-employment checks.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Service Area Manager
We are seeking an experienced and dynamic Area Manager to join the Operations team covering West Midlands, West Mercia, and Rochdale. This is a home-based role but regular travel throughout the area will be required.
Position: 6190 Area Manager
Location: Remote/Birmingham
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Salary: £51,174.14 per annum, this role also currently attracts £5,000 per annum Contract Allowance
Closing Date: 9th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As an Area Manager, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop services.
As an Area Manager, you will:
· Lead the service team to deliver excellent support to victims.
· Retain, maintain, and improve current commissioned contracts and secure additional funding.
· Develop and implement business and social value improvement plans.
· Foster a sense of shared purpose and value among team members.
· Generate and communicate strategic vision for services delivered in partnership with funders.
· Monitor local opportunities and maintain relationships with funders and stakeholders.
· Develop budgets and monitor costs to ensure best value and resource use.
· Act as the public face within the region, managing strategic relationships.
· Promote and lead innovative approaches to improve support for victims.
· Contribute to the wider work of the charity, shaping campaigning and service design.
About You
Ideally, you will have proven leadership experience in a similar organisation, demonstrating proactive, innovative, and effective management skills and the ability to secure high levels of performance, motivation, commitment, teamwork, collaboration, and trust from colleagues.
You must be capable of managing a demanding workload and balancing multiple demands efficiently.
Experience in effective partnership working and delivering innovation and change is essential. Strong communication skills are required, including the ability to prepare contract bids, deliver presentations, and develop publicity materials
You will need:
· Proven service delivery success
· Leadership of diverse, multi-site teams
· Budget and finance management experience
· Knowledge of relevant government policy
· Change management expertise
· Understanding of legal and ethical requirements for charities
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
Please see the attached Job Description and Person Specification for further details once you apply.
In Return…
Benefits include:
· Flexible Working Options: Including hybrid working.
· Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
· Birthday Leave: An extra day off for your birthday.
· Pension Plan: 5% employer contribution.
· Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
· Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
· Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
· Wellbeing Support: Employee assistance programme and wellbeing support.
· Inclusive Networks: Access to EDI networks and colleague cafes.
· Sustainable Travel: Cycle to work scheme and season ticket loans.
· Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.
As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition, which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.
You may have experience in areas such as Manager, Team Leader, Project Manager, Case Manager, Service Manager, Service Delivery Manager, Service Lead, Service Deputy Manager, Deputy Service Manager.
Please note this role is being advertised by NFP People on behalf of our client.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a creative and entrepreneurial individual committed to helping children and young people across London to respond to the good news of Jesus?
If this describes you, then read on...
About the role
We’re Scripture Union (SU), we’re one of the UK’s longest-established children and youth ministry organisations, and we’re looking for a creative and entrepreneurial individual with a passion for helping children and young people across our vibrant capital to explore and respond to the good news of Jesus.
You’re a connector who loves being out and about, with experience building and leading teams and working with diverse groups of people. Your creative mindset, paired with excellent organisational skills, means you are great at spotting and creating opportunities for impact. You love Jesus and are brimming with energy and passion for sharing the gospel. You’re great with people and thrive on being given a blank canvas to drive projects from conception to completion. You are a confident communicator and have experience training, coaching and releasing others.
If this is you and you’d like to join a like-minded organisation with the flexibility of a home-based role, a competitive salary, a generous pension scheme, and other valuable benefits, then read on.
Important things to note before you apply.
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This role will focus on Greater London and will require extensive regular travel across the city. This role offers the opportunity for hybrid working in line with our policy.
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We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
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The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
Invest in our mission, as we invest in you: Our Benefits:
Working with Scripture Union means being part of a vibrant team dedicated to making a real, positive difference in the lives of children and young people. We're proud to be an employer that truly values and supports its staff. This home-based role offers the flexibility you need for a healthy work-life balance, alongside a competitive salary. Your benefits package includes 23 days annual leave plus bank holidays, plus an additional 5 days for volunteering at a Scripture Union event. We offer a comprehensive group pension scheme with an employer contribution of up to 12%, as well as life insurance (death-in-service coverage). We offer generous maternity, paternity, and adoption leave benefits.
About your team
You’ll be joining our brilliant South Region team, which covers our largest region from Kent to Cornwall, offering numerous opportunities to contribute your expertise in a variety of contexts, from urban and suburban to coastal and rural settings. You’ll have a brilliant time getting acquainted with this rich tapestry of local and national partners. Across the south region, we currently work with 130 churches and have 150 faith guides, we’d like to see these numbers grow significantly over the next few years.
In the south region we have the highest density of Christian holidays and festivals, with events that we organise and run directly and a variety of festival and missions that we support and partner with. You’ll have a fantastic opportunity each summer to get hands on engaged in these mission and festivals throughout the year.
Our South Region also includes our vibrant capital, one of the most multicultural and ethnically diverse cities in the world, with over 300 languages spoken. With many like-minded missional organisations having a footprint in and around the capital, and all of the Christian movements and denominations represented here, London holds key strategic value and will be the focus of your ministry activities. You’ll be joining an exceptional and growing team of five staff. We are particularly interested in how sports, arts, and culture can be explored to further enable the mission both in London and across SU and would be particularly interested in candidates with expertise in either of these areas.
Who We're Looking For: Our Ideal Candidate
We're seeking someone who is not just good at what they do, but also deeply passionate about our mission. Here's what we envision in the right person:
- A Visionary with Practical Wisdom: You'll be a thoughtful individual who can see the big picture and make smart decisions that genuinely impact our ministry.
- A Champion for Children and Young People: You'll bring a wealth of understanding about working with young people, be a passionate advocate for their faith journey, be excellent at delivering ministry, and be someone who can clearly articulate your vision.
- An Inspiring Leader: You'll have a natural ability to connect with people, influence discussions, gently challenge the status quo, and spark new, creative ideas within our networks.
- Organised and Driven: You're someone who thrives on managing their own work, setting priorities effectively, and skilfully juggling multiple projects.
- Forward-Thinking: You're able to imagine and pursue ambitious, long-term goals with determination.
- Spiritually Open and Grounded: You'll be comfortable and accepting of various Christian traditions, worship styles, and expressions of faith. Crucially, you'll have a growing love and understanding of the Bible.
- Deeply Committed to Faith: You'll have a strong personal commitment to God and live as an active Christian disciple.
As with all our team members, you will also:
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Be a committed Christian who resonates with Scripture Union's mission and values, actively participating in a local church community.
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Strive for a strong understanding of the Bible, applying its teachings to your daily life and inspiring others to do the same.
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Practical Skills You'll Need: You'll be confident and capable in using everyday digital tools like email, social media, and Microsoft Office 365 applications (Word, Excel, Teams).
Educational and/or training qualifications and certificates
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A degree-level Theological or Educational qualification or equivalent experience will be considered. (Desirable)
How to Apply
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. All screening questions provided as part of your application, must be answered.
Whilst we appreciate every application, we regret that we are only able to contact candidates who are shortlisted for an interview. If you do not hear from us within 2 weeks of the closing date, please consider your application unsuccessful at this time.
Closing date: 6th July 2025.
Interview date: 15th July 2025.
Interview location: London, Kings Cross area
ScriptureUnion is a Christian charity that exists to see a new generation of children and young people with their own vibrant, personal faith in Jesus




The client requests no contact from agencies or media sales.
Our client is a user-led pan-disability charity operating primarily in Buckinghamshire. They are a successful, dynamic and influential charity, focused on supporting disabled people by fixing the biggest issues facing them. They aim to build a world which is Fair4All, including disabled people.
Position: Project Operations Manager
Salary Range: £31,000 - £34,000 FTE depending on experience
Hours: 37.5 hrs/week
Location: Remote working
Reporting to: Chair of Trustees
Benefits: Company Pension Scheme, standard holiday entitlement, flexible working
The role:
The primary purpose of the Project Operations Manager role is to provide leadership to ensure that their project work is delivered successfully, to agreed targets, on time and within agreed budgets.
Responsibilities:
• To take charge of and lead their projects, and the staff and volunteers working on them. Ensure project work is delivered successfully, to agreed targets, on time and within agreed budgets. This includes project reporting, overseeing and managing website, media, online and other communications activities related projects, and managing project budgets.
• Contribute to the development and delivery of their Operational Plan.
• With the Trustee Board and grants team, support the revival of appropriate dormant projects and the creation of new projects. Contribute to and endorse grant applications and ensure funder targets and goals are met.
• Establish and maintain collaborative and positive working relationships with their Trustees and key staff.
• With the Support Manager, positively influence the culture within their to ensure it remains an inclusive, diverse and effective working community and continue the charity’s policy of highly supportive and positive management of staff and volunteers, ensuring that their Values are upheld.
• Contribute to ensuring effective welfare and safeguarding policies are in place that are understood and regularly communicated to volunteers and employees.
• Ensure they deliver excellent customer service, so that service users, external organisations and partners receive high-quality service and support; and ensure any complaints or issues are managed promptly and satisfactorily resolved.
• Represent them and their projects internally and externally.
About you:
They are seeking an experienced charity operations and/or projects manager who can bring skills, expertise and knowledge into their rapidly expanding charity.
Essential skills and experience:
• Previous experience of successfully managing UK charity or not-for profit projects and/or services, including financial and budgetary controls.
• A track record of proactive success in achieving project and service goals and outcomes.
• Previous experience of successfully managing staff and, ideally, volunteers.
• A proven ability to effectively plan and manage a mixed portfolio of tasks and activities, including managing your own time effectively.
• A track record of personal learning and development, adapting to changing circumstances, and proactively meeting challenges.
• Strong personal commitment to diversity and inclusion including the social model of disability. Must be able to work effectively with disabled people with all types of impairment.
Desirable skills and experience:
• Understanding impairments including neurodiversity, mental health, sensory loss, long-term conditions and physical disabilities.
• A highly supportive management style which removes barriers for disabled staff and volunteers to allow them to work in ways which are most effective for them.
• Knowledge of project management tools.
About them:
Our client works by permanently removing barriers facing disabled people and finding answers to the big issues facing them, alongside helping individuals. Their projects and partnerships deliver unique and lasting change and effective support that helps nearly all the 41,000 disabled people in Buckinghamshire – plus many beyond their county.
Uniquely, they are mainly voluntary charity. They have over 150 volunteers, mostly disabled people, supported by a small staff team, who themselves run their projects and services. Many of their volunteers are jobseekers or needing help to move forward in their lives and they actively support them by the way we work.
How to apply: Please submit a CV with a covering letter (of no more than 500 words) setting out how you meet the person specification for the role.
You may also have experience in the following roles: Operations Manager, Project Manager, Charity Operations Manager, Programme Manager, Service Delivery Manager, Operations Coordinator, Project Coordinator, Charity Project Manager, Non-Profit Operations Manager, Service Operations Manager, etc.
REF-222 041
Warm Welcome Partnerships Manager
Location: Fully remote with flexible working arrangements
Salary: £38,584 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.
Closing date for applications: Sunday 6th July, 11:59pm
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: w/c 21st July 2025
Start Date: ASAP – this is a new post.
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 5300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our 100% Pledge Campaign. and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.
The Opportunity
This is an exciting opportunity for an ambitious and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. If you are brilliant at engaging and mobilising a wide variety of organisations and individuals, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.
To support the range and depth of partnerships we have and the potential we see, we are looking for a Partnerships Manager to work primarily on building partnerships with Local Authorities and public sector organisations, charities and social enterprises, faith-based and inclusion-focused organisations and other groups who might help us strategically grow and resource the Warm Welcome network across the UK (NB Corporate Partnerships are managed by our newly appointed Fundraising Lead for Corporates). The Partnerships Manager will also help develop our support for Warm Welcome Spaces, including overseeing our Champions Programme which offers more intense support and a Community of Practice to a smaller cohort of local groups.
We’re looking for someone who thrives on the variety of connecting with a huge range of people and who is organised and systematic while at the same time has room for creativity and innovation.
Joining during an exciting period of growth, you will be inheriting a hugely diverse and highly engaged coalition of Warm Welcome Partners who have supported the campaign and local Spaces over the last 2 and a half years. At the same time, there remains a huge untapped potential in terms of possible partners and relationships to be developed and you will be working together with the Campaign Director and team to strategically identify and develop these new connections.
At Warm Welcome, we value diversity and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
Responsibilities
Building Partnerships
● Developing our Partnership Strategy to identify and engage the best potential partners to help us grow the network and reach our ambition of 100% of the population living within a 30-minute walk of a registered Warm Welcome Space. This will involve identifying and engaging partners in geographical ‘cold spots’ for the network (utilising our mapping tool developed with UCL), as well as forming partnerships to unlock new or under-represented types of Warm Welcome Spaces (e.g. Housing Association Community Spaces, cinemas, community spaces created by new housing developments etc).
● Leading the development of our Local Co-ordinators Cluster which brings together Local Authorities and others who are leading place-based networks of community spaces.
● Overseeing and developing the Champions Programme, providing more intensive support and connections to a smaller cohort of Warm Welcome Spaces.
Engagement and Inclusion
● Developing our Inclusion Strategy to identify and engage the best potential partners to diversify our Coalition and support local Spaces to become more accessible and inclusive.
● Working with the team to develop regular engagement activities for Warm Welcome Partners.
● Producing compelling communications (written and verbal) to promote the work of the Warm Welcome Campaign and grow the depth and breadth of partnerships - to include but not limited to partnership proposals, pitches and reports.
Good Practices, Standards and Systems
● Supporting, maintaining and developing existing partnerships and manage the systems (including CRM use) needed for excellent partnerships delivery, stewardship and development.
● Leading Warm Welcome Space good practice and driving up quality standards across the network, including through developing a Warm Welcome Awards programme.
● Promoting good practice in volunteering and supporting Spaces to maximise and grow volunteering opportunities.
● Working with the team and, using our new CRM, track, measure and analyse our partnerships delivery.
● Supporting the delivery of other Warm Welcome efforts, as appropriate
Reporting to the Campaign Operations Director, you will work closely with them and other Senior Directors to grow the range and impact of Warm Welcome partnerships. The role will also work closely with the Communications team and with our two Warm Welcome Co-ordinators who deliver our Champions programme and provide a direct link between the campaign and Warm Welcome Spaces.
Person specification
Building Partnerships
● Successful experience of securing, maintaining and developing highly impactful partnerships for charitable benefit with a wide range of different types of organisations.
● Experience of writing, creating inspiring and successful pitches, proposals and assets and verbal presentations.
● Experience of developing and delivering partnership-related strategies.
● Clear understanding of organisational motivations and dynamics related to partnerships and collaboration.
● Ability to network, finding and grabbing opportunities to make new connections and deepen existing ones.
Engagement and Inclusion
● Experience of developing impactful partnerships focused on inclusion.
● Ability to communicate across a range of mediums, to a range of audiences.
Good Practices, Standards and Systems
● A strong team player who is flexible, positive and responds with strong influencing and negotiation skills and a commitment to the organisation and team working.
● Understanding the value of accurate record keeping and the ability to create high functioning, accessible systems for the whole team’s use.
● Highly organised with ability to prioritise work to ensure deadlines are met and opportunities are maximised.
● Competent with Google Suite and Microsoft Office.
● Able to use a CRM for pipelines, relationship development, reporting and evaluation.
Working Arrangements
● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.
● This role is fully remote, with flexible working arrangements.
● All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
● You will need to have the right to work in the UK.
Supporting your Application
● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Partnerships Manager role’ in the email subject line and we’ll get back to you as soon as we can.
● We are happy to discuss and make any reasonable adjustments you might need at any stage of the recruitment process.
● To apply, send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these with ‘Application for Warm Welcome Partnerships Manager role’. Applications must be received by Sunday 6th July, 11:59pm.
● For more information, see our webite or find us on twitter at @goodfaith
The Good Faith Partnership – The Warm Welcome Campaign’s host Organisation
The Warm Welcome Campaign was incubated by and is hosted by the Good Faith Partnership. Founded in 2016, we create solutions to society’s most difficult problems by bringing together leaders and organisations from different sectors. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome Campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
We are relational, ambitious, curious and solution-focused. At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
Competencies and Behaviours in our Team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds.
We are looking for people who are:
● Exceptional with people and committed to the power of relationships to facilitate social change
● Collaborative, ambitious and inclusive, aligning with our core values
● Self-starters with high levels of commitment, energy and motivation to build a vision from scratch
● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
● Skilled at working in a complex environment with cross cultural, interfaith and political partners
● Willing to pitch in to help other team members if needed
● Organised with effective time management skills.
The client requests no contact from agencies or media sales.
Location: Homebased with travel within West Midlands (mainly Wolverhampton and Telford)
Hours: 30hrs a week, working term time only (39 weeks/year). The hours and days of coverage may be negotiable for the right candidate and experience.
Contract: Permanent
An ideal opportunity if you enjoy working with young people and want to help them be the best they can be.
Flexible and rewarding position within a dedicated and supportive team, working together to develop teamwork, leadership, and employability skills that inspire the next generation to aim high.
Are you looking to join an exciting organisation that truly making a difference?
The Jon Egging Trust are seeking a highly motivated individual with experience of working with young people, to plan and deliver inspiring teamwork, leadership and employability programmes in the West Midlands. The role involves liaising with school staff, local partners (including the Military and local businesses) and volunteers to ensure programmes meet the needs of our young people and is supported by the Regional Manager, Midlands. You will be joining a fantastically motivated and committed team of workers who are all passionate about improving the lives of young people through our specialist youth programmes.
The successful candidate will be based from home with a requirement to travel to partner schools and business sites in and around Wolverhampton and Telford. Fuel expenses are paid and travel time is included as part of working hours. Working with secondary schools to provide early support programmes, core delivery time is usually within the school working day and during school terms only. All other working hours can be managed with flexibility by the post holder to ensure that all administrative tasks are completed as required.
Across the JET team we cultivate a culture of inclusion that respects individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better outcomes for our young people. We welcome applicants whatever your background and whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
- Flexible working
- Enhanced annual leave
- Homeworking allowance
- Occupational pension scheme
- Occupational sickness scheme
- Special paid leave provision
- Enhanced family leave
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date is Sunday 6th July 2025 at 23.30 hrs
Formal Interviews to be held via Teams plus an in-person session delivery at one of our partner schools in West Midlands week commencing 14th July 2025, location to be confirmed.
Please note:
Due to our anonymised recruitment process, if your application is not shortlisted, we are unable to provide personalised feedback.
To become an employee at JET, you must be able to provide evidence of your right to work in the UK and a satisfactory DBS check – enhanced with children's barred is required for this role.
As part of our safer recruitment process, all candidates invited to a final interview will also be required to complete a confidential self-disclosure form, which allows any relevant information to be discussed in line with our safeguarding policy.
On 20th August 2011, Flt Lt Jon Egging lost his life whilst completing a display at the Bournemouth Air Festival. He was coming to the end of his first year with the world-famous Royal Air Force Aerobatic Team, the Red Arrows, flying in the position of Red 4.
Jon was an inspirational individual, and inspiration is at the heart of everything we do. Like Jon, our staff and volunteers are chosen for their ability to act as positive role models; in turn they inspire and enthuse our vulnerable young students to reach their full potential. Our long-term support programmes increase self-confidence, self-esteem and aspiration, and ultimately empower young people to become role models within their own communities.
The Jon Egging Trust realises Jon’s dream of inspiring young people through his love of aviation, STEM, teamwork and leadership, helping them to overcome adversity, identify their strengths and work towards their dreams.
REF-222045
Are you passionate about music, inclusion and making a real difference? The OHMI Trust is looking for someone to lead our Instrument Development programmes. The heart of our mission is to make music truly inclusive for people with physical impairments and in this role you will be driving forward the development and delivery of adapted musical instruments. It is creative, purposeful work and we are looking for someone who cares deeply about the impact that music can have.
Our team is looking for someone who lives and breathes our passion as much as we do and will put the work (and the miles) into bringing our mission to life. You will do this through:
- Developing a strategic approach in how we can increase the range of instruments and supportive apparatus available, working with instrument makers and technologists where necessary.
- Identifying potential entrants for our OHMI Competition, which is where we challenge developers and instrument makers to adapt or create instruments that can be played without the use of one hand and arm.
- Supporting our OHMI Music-makers, a project that works with partner organisations to bring music lessons to individual students or a whole class by providing adapted instruments.
- Making sure we are communicating with our funders and Board of Trustees about our progress and impact.
And as a key member of the team, you will support us in promoting our great work at various key conferences and workshops.
No two days look the same here at the OHMI Trust, but a week could look like this:
· Arranging meetings with student groups working on instrument related engineering projects.
· Joining an online meeting to develop the strategy for overcoming a specific instrument production challenge.
· Writing an application for funding towards the next instrument/piece of equipment that is needed.
Hours: 18.75 per week, but flexible. Some weekend and evening work will be expected, as circumstances and opportunities require. This post is subject to a 6-month probation period.
Location: flexible within the UK – this is a home/remote working role but there will be travel throughout the UK and there is an advantage in being located within easy commuting distance of the West Midlands, where the rest of the staff are currently based.
Deadline for application: 5pm 4th July. Interview date: 23rd July in person.
Accountable to: OHMI's General Manager and, through her, the Board of Trustees
What we are looking for:
Essential
- A passion for improving inclusion in music-making, including an understanding of the barriers to participation for those with physical disabilities
- Strong organisational skills, including an ability to prioritise workloads effectively, manage multiple tasks and work flexibly as part of a team
- Excellent communication skills, written and verbal, with the ability to adapt style and content to a range of different audiences and contexts
- Familiarity with standard office software (e.g. Microsoft Word and Excel) and an ability to build knowledge of new systems effectively
- Willingness and ability to travel throughout the UK as required for the job (travel expenses covered)
Desirable
- Technical skills - experience of working with instrument makers, designers or manufacturers
- Disability confident - experience of working with people with physical disabilities
If this role sounds like a great fit for you, we would love to hear all about it! Tell us why you are interested and what skills you can bring to this position by sending a written statement along with your CV to Rachel Wolffsohn. We will be holding in person interviews on 23rd July in Birmingham so please hold that date in your diary.
You can find out more about us and our work on our website and if you have any questions about the position, please get in touch with Rachel.
We are a Disability Confident Committed employer and as such commit to offer an interview to all disabled candidates who meet the Essential criteria.
The client requests no contact from agencies or media sales.
About Pathfinders Neuromuscular Alliance
Pathfinders is a user-led charity run by and for people living with muscle-weakening conditions. We support disabled people and those who employ personal assistants (PAs) through peer support, information, training, and advocacy. We believe in the power of lived experience and centre disabled voices in everything we do.
About the Role
We are looking for a highly organised and motivated Project Coordinator to lead the delivery of an exciting new learning and development project for individual employers and personal assistants. The project will support people who employ PAs through direct payments and their PAs to develop the knowledge and skills they need through videos, peer-led training, discussion sessions, and case studies.
You will oversee the planning, coordination and delivery of the project, ensuring activities run smoothly, are well-attended, and meet the needs of learners. You’ll work closely with people with lived experience of employing PAs, guest speakers, partner organisations, and the wider Pathfinders team to deliver high-quality, accessible training and resources.
We will prioritise applications from people with lived experience of employing PAs, or who have supported others to do so.
Key Responsibilities
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Coordinate the delivery of the training project, including scheduling and facilitating sessions, managing communications, and tracking progress against objectives.
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Work with Pathfinders staff, guest speakers and people with lived experience to produce a series of bite-sized training videos for PAs and employers.
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Organise and support delivery of:
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Fortnightly peer-learning sessions for PA employers
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Monthly case study sessions for PAs
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Monthly “Train the Trainer” classes for employers
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Engage and support participants, including managing bookings, sending reminders, and providing follow-up information.
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Promote the project in collaboration with our communications team and external partners, including disability charities, PA networks, and local authorities.
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Gather feedback, measure impact and contribute to reporting for the funder.
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Support participants to access additional training opportunities (e.g. SfC resources, the Individual Employer Fund, local training).
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Ensure accessibility and inclusion are embedded in all activities.
Person Specification
Essential:
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Strong project coordination skills and the ability to manage multiple activities simultaneously
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Excellent communication and people skills – confident talking to diverse audiences including disabled people, PAs, professionals and partner organisations
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A clear understanding of the challenges and responsibilities of employing personal assistants
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Good digital skills and confidence using online platforms like Zoom, Google Drive, Microsoft Office and social media
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Ability to work independently, manage time effectively and meet deadlines
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Committed to inclusion, accessibility and user-led values
Desirable:
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Lived experience of employing PAs or supporting someone who does
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Lived experience of a muscle-weakening condition
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Experience creating or coordinating learning content or training sessions
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Experience working in the disability, health or social care sector
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Knowledge of direct payments and personalisation in adult social care
Timeline:
The closing date for this role is 7th July, with interviews to be held between 14th-18th July.
The client requests no contact from agencies or media sales.
Job Title: Training and Development Officer
Location: Home-based, covering the South
Salary: £26,000 (pro-rata), you’d get £17,820 (gross)
Hours: 29.6 hours to be worked flexibly over 4 days
Contract: fixed-term to end of March 2028, Term Time Only
About us:
Learning through Landscapes is the UK’s leading school grounds charity, dedicated to enhancing outdoor learning and play for all. Our vision is a society where the benefits of regular time outdoors are valued and appreciated, and outdoor learning, play and connection with nature is recognised as a fundamental part of education, at every stage, for every child and young person.
We have unrivalled expertise based on three decades of experience, practical action and research. With offices in England and Scotland and staff based across the UK, our team and our accredited network of outdoor learning experts have the capacity to work nationally and internationally. Click HERE for more information.
What you’ll be doing:
As a Training and Development Officer, you will be working directly with teachers and other education staff supporting their journeys in taking curriculum learning and play outside and to utilise their school grounds. You will deliver LtL’s training and projects within diverse communities across a significant geographical area. This role is part of our exciting new climate change education initiative. It is essential that you are able and willing to travel across the South of England and throughout the UK, including overnight. For more details of the role see the Key Responsibilities document.
What you’ll need:
· To be based in Hampshire/Hampshire borders
· To be able to cover early evening training sessions throughout the area this role covers
· Experience of delivering projects with diverse communities
· Experience of training and advising educational staff in primary or secondary schools.
· Experience of delivering outdoor nature-based and curriculum linked learning activities
· A passion for nature
· Experience of producing written materials; educational resources, reports, and similar project related communications
· Competent IT skills (particularly Microsoft Office, Teams and Outlook)
· Excellent planning and organisational skills with the ability to manage and deliver a varied workload
· Excellent problem-solving skills and ability to find creative solutions
· Good interpersonal skills
· An understanding of the role safeguarding plays in education
· Ability to work from home or suitable office-type venue
If you don’t have all of the above but feel it could be the role for you, talk to us!
What we offer:
· Flexible working
· Holiday, 28 days + bank holidays + a “birthday gift” day
· Laptop, phone and all travel & subsistence expenses
· Family & carer friendly policies
· Annual training package including: LtL Professional Accreditation in Outdoor Learning and Play, LtL Climate School 180 Network Training package
· Sick pay
· Pension scheme – 5% employer contribution
· Subsidised Christmas meal
· A supportive and welcoming team of colleagues, including our 20+ Delivery Team members.
We’re an equal opportunities employer. All suitable applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
We are actively seeking to increase diversity within our workforce and are committed to recruiting the best people on the objective basis of their skills, ability and experience. We offer a guaranteed interview to eligible applicants who choose to opt-in to the scheme and can demonstrate that they have at least 6 out of the 11 from the “what you need” list. To be eligible to apply via the Guaranteed Interview Scheme, you must be from an ethnic minority. Please state clearly in your covering letter if you are applying under the Guaranteed Interview Scheme.
We are happy to support with any reasonable adjustments that are needed within the recruitment process.
The client requests no contact from agencies or media sales.
We're looking for someone to be the regional representative for Crimestoppers in the Avon and Somerset area, with specific responsibility for;
- Creation and delivery of local/county/regionally specific crime-based campaigns in partnership with law enforcement agencies, local committees and volunteers.
- Coordination of cross border and national activity in support of ROCU’S, the NCA and other bodies such as the GLAA.
- Identifying and maximising funding opportunities for our charity including RM post, campaign activity, Fearless workers and for Business Development.
- Enabling volunteer committees to develop so they can operate effectively and achieve their full potential.
- Act as Crimestoppers spokesperson for the region covered, regarding media interviews.
Criteria
Essential
- Project management i.e. scoping planning, implementation and delivery of projects
- Budget management experience
- Ability to spend time away from home to meet the needs of the role.
- Ability to work unsociable hours in line with the needs of the role.
- Ability to work to tight timescales, and to work within pressurised time critical and decision-making scenarios.
Desirable
- Experience of working with the commercial/ statutory sector in relation to campaigns/ media.
- Experience of working with volunteers and the third sector.
- Ability to liaise with senior and junior management within organisations to delivered relevant outcomes.
- Basic knowledge of policing practice.
- Experience of lone working
Please submit a CV and covering letter expressing your interest in the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Royal Voluntary Service has an opportunity available for a Legacy Manager to join our team. You will join us on a full-time, permanent basis, and in return, you will receive a salary from £42,810 per annum
About the Legacy Manager role:
The Public Fundraising team are responsible for recruiting and stewarding new supporters in order to secure long-term income and growth. The fundraising team has real ambition to grow and develop, and Legacy and In-memory giving will form a key part of these plans.
You will lead on the development and implementation of a new Legacy & In Memoriam fundraising strategy that will
support our vision to grow income in this area. To do this you will be an ambitious, confident and experienced Legacy fundraiser with a passion for excellent customer experience and a natural collaborator. You will be
great at building relationships with internal and external stakeholders. You will work with teams across the charity to establish potential within our existing networks as well as reaching new audiences.
This is an opportunity to build and shape Legacy and In-mem giving at Royal voluntary service. You will be responsible for putting together plans to acquire new donors as well as building comprehensive stewardship plans for legacy pledgers and in-memoriam donors. You will have experience of delivering legacy events, marketing and setting and meeting ambitious KPI’s.
The role will work closely with the Head of Public Fundraising, research and implementing other new Legacy and in memoriam opportunities. All legacy administration is handled externally.
Location: This role is Home based with occasional national travel
Hours: Monday to Friday, 35 hours per week
Benefits
- 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
- Ten weeks’ company sick pay following successful completion of probation
- A great pension scheme
- 2 x Salary Death in Service Benefit, subject to qualification
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face sessions counselling included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society
What you'll bring as our Legacy Manager :
Knowledge
- Experience of developing and managing a mixed Legacy and In-Mem Marketing portfolio.
- Experience of stewarding legacy prospects to become pledgers
- Excellent knowledge of GDPR, Fundraising Regulator guidelines, and other fundraising standards.
- A good understanding of working across a variety of fundraising channels; including digital, email, social media, direct mail, telemarketing, and SMS.
- A good understanding of using Charity CRMs.
- Proven record of managing agencies
- Proven track record of planning and delivering events
- A proven track record of delivering successful legacy and in memory fundraising programmes
- Understanding of UK legacy and in memory giving market including future trends and direction.
- Ability to report and analyse online and offline campaigns, including interpreting results, applying learnings and making recommendations to increase income.
- Ability to design, develop and deliver training and development activities for both staff and volunteers.
- Proven track record of delivering legacy cultivation events
Skills
- An excellent communicator, both verbally and in writing, and able to build and develop strong working relationships across an organisation.
- Strong public speaking skills and experience of speaking at events for volunteers and supporters .
- A self-motivator with excellent organisational skills and ability to prioritise and deliver multiple projects to schedule.
Experience
- At least 5 years’ fundraising experience especially in legacy and in memory fundraising
- Experience of integration of legacy & in memory fundraising promotion across an organisation
- Experience of working in a dispersed charity with operational volunteers
- Experience of working with volunteers in a fundraising capacity.
- Experience or understanding of the nature of home/remote working.
Please refer to the role profile available to view on this vacancy for full details of this opportunity.
If you feel have the skills and experience to become our Legacy Manager please click ‘apply’ today, we’d love to hear from you!
The closing date for this role is Friday 4th July 2025. However, we reserve the right to close this vacancy early should sufficient applications be received.
At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.
Join Royal Voluntary Service and together we can change lives, change communities and change society.
The client requests no contact from agencies or media sales.
The Ancient Tree Forum (ATF) is seeking a motivated and organised Technical and Engagement Officer to join our small, friendly and flexible team. This is an exciting opportunity to contribute to a charity dedicated to safeguarding the UK’s ancient and veteran trees, along with their wildlife, heritage and cultural values.
This role is vital to achieving our strategic outcomes by providing expert technical advice, supporting and collaborating with the Technical Advisory Panel to develop authoritative guidance and publications. You will act as a key contact for public and stakeholder enquiries and contribute technical expertise to ATF’s communications across our website, newsletter, social media and press activity.
You will engage with sector networks, collaborate with partners and support strategic messaging. This role will help strengthen the charity’s visibility and impact in ancient and veteran tree conservation and protection.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every day, the TSA’s small support and information team make a real difference to people affected by the rare genetic condition Tuberous Sclerosis Complex (TSC) and their loved ones. In this vital role, you will help to maintain our high support standards at the TSA, including through operating on the TSA Support Line, developing content for a wide range of platforms and needs, and occasionally attending virtual and in-person TSA events.
You'll be part of a flexible, passionate, welcoming and wholly home-based team, who know they improve the world every single day. The role includes (pro-rata) 25 days annual leave plus 8 bank holidays and the working days that fall between Christmas Day and New Year.
On the TSA Support Line, you will provide support and information regarding TSC via telephone, email and webchat. You will offer an informed, non-judgemental and empathetic listening ear to individuals and families at every step of their journey. The type of enquiries we receive are wide ranging, covering matters such as health, social care and education. You will also engage with professionals supporting people with the condition.
You will have a key role in researching, developing, and updating information across our various platforms including (but not limited to) content for our website, social media, support line materials, leaflets, e-newsletter and our community magazine. The primary audience of the materials will be the TSC community. Materials used by NHS clinics and clinicians are also developed by us, which you will have a central part in developing.
You will help to ensure that our internal processes are effective, and the information that we provide to the TSC community is timely, up-to-date, and relevant.
You will attend TSA events (virtually and in-person) to market the TSA Support Line services, participate in sessions and assist in support-related issues.
We are a small but very impactful charity, where roles are wide-reaching. Although this role is focused on support and information services, the successful candidate should also expect to get involved with projects from other TSA teams including communications, research and fundraising.
Responsibilities
1. TSA Support Line
1.1 Through the TSA Support Line, you will provide information and support to individuals living with TSC, their families and professionals by telephone, email and webchat, ensuring that:
- All enquiries received through the TSA Support Line receive a response based on high quality, up-to-date and evidence-based information.
- You log, triage and respond to enquiries received by telephone, email, post and webchat in line with agreed timelines, policies and procedures.
- You direct non-support related enquiries to appropriate TSA staff, taking messages where necessary.
- You are sensitive and responsive to the needs of the individuals living with TSC, family members and health, social care and education professionals using the TSA Support Line.
- You provide time-limited, structured support through formal case management processes for a small number of individuals and families who are most vulnerable and who need regular help and support. This includes individuals with learning disabilities, autism and complex needs, and families who face a wide range of challenges accessing health, social care and education services for their loved ones.
- You collect and accurately record data enabling the TSA to monitor and evaluate the performance of the TSA Support Line, including usage data (such as number and length of calls), qualitative information (feedback from service users) and data collected in conversation (such as logging broad categories of issues that service users are facing).
- You support individuals and families who wish to apply for financial support from the TSA Support Fund, helping them to complete the relevant application forms, ensuring that they supply documentary evidence, and logging their application appropriately for audit and compliance.
- Your support demonstrates best practice and complies with the law on safeguarding (making sure we are working appropriately with vulnerable adults and children) and data protection (making sure that we are handling all sensitive data appropriately).
- You proactively engage with regular reflective practice and supervision to safeguard your own health and wellbeing and support individual and team learning. This will include individual supervision through regular 1-2-1s with your line manager and team supervision through weekly calls for all those working on the support line.
- You will contribute your expert insight into the challenges and issues that the TSC community are facing to help colleagues across the organisation develop information materials, online resources and event agendas for communications channels including the TSA’s community magazine ('Scan'), our website, social media and events.
- You will ensure that internal processes for recording TSA Support Line enquiries, and signposting information on the support line, are maintained to a high standard and kept up to date.
1.2 You will play a key role in the TSA’s safeguarding as part of your work on the TSA Support Line and in supporting other members of staff with any questions that they have.
1.3 You will ensure confidentiality in the provision of the TSA Support Line, managing conversations and relationships tactfully and diplomatically with members of our small community who may also interact regularly with the charity at face-to-face and virtual events and through our social media channels.
1.4 You will work closely with colleagues from across the TSA to ensure that our support and information services are joined-up with and informed by other services offered by the TSA more broadly across our website, social media channels, Scan and face-to-face and virtual events.
1.5 You will help to ensure that the TSA Support Line demonstrates best practice in the provision of support and information. You will work with the Joint Chief Executive and Support and Information Manager to develop proposals to develop and market the service that are joined-up with the support provided across our website, social media channels, Scan and face-to-face and virtual events.
2 Support, information and signposting
2.1 Ensure that high quality, up-to-date and evidence-based information is available to individuals and families living with TSC, and the professionals that support them. Regularly review, draft and develop new materials to support people affected by the condition.
2.2 Work with the Joint Chief Executive and Support and Information Manager to develop appropriate and consistent information to signpost TSA Support Line service users to external partner organisations that can provide specialist support for specific aspects of TSC (such as autism or mental health issues) and living with TSC (such as finding a job or facing bereavement).
2.3 Initiate and maintain regular contact with NHS TSC clinics across the UK to encourage greater communication and support between the TSA and TSC clinics. This could include encouraging clinics to join the NHS TSC Rare Disease Collaborative Network (RDCN), liaising with TSA Medical Advisers about medical support line enquiries, or working with clinics to better understand how the TSA can best help them.
2.4 Work closely with the rest of the TSA including communications, research and fundraising, to demonstrate current knowledge of the work of the organisation and developments in TSC.
2.5 Keep up to date with external events and news and draft relevant content for social media, physical media, e-news and the community magazine, Scan, to support and inform the TSC community.
2 TSA events
2.1 Attend TSA face-to-face and virtual events each year to market the TSA Support Line to people living with TSC, their families and professionals (up to approximately seven face-to-face events per year). General events assistance for the event on the day of face-to-face events will also be expected (for example, this could include time on the reception desk or directing attendees between sessions). Face-to-face events could include Outlook (for adults living with TSC), Big Day (our annual meeting for everyone in the TSC community), Family Fun Days (for younger families), TSA Togethers (regional events) and events for NHS TSC clinicians. Time off in lieu will be given for evening and weekend events, or events outside of your usual working days.
2.2 Help to generate ideas for sessions at TSA events by identifying any trends in information and support needs through the TSA Support Line.
4 Supporting health, social care and education professionals
4.1 Develop and maintain training and education materials to help health, social care and education professionals to better understand the impact of TSC.
4.2 Act as a point of contact for professionals who contact the TSA, working with colleagues to build credibility and strong working relationships with them.
Other requirements of the post
The post holder must be prepared to work flexibly to meet the needs of the organisation. This will entail occasional evening and weekend work. Regular travel within the UK will be needed for team meetings, TSA events and training provision. This would normally require access to a car (mileage will be paid) or travel by public transport (tickets will be paid).
The post holder will be expected to have adequate homeworking facilities to allow them to fulfil the role to the best of their abilities.
A DBS disclosure will be required prior to taking up post.
Training on helplines from the Helplines Partnership and on the Virtual Call Centre and database, Beacon, by the in-house team can be provided.
Communications Officer
We have an exciting opportunity for a Communications Officer to help raise the charity’s profile across multiple communications channels and build supporter engagement with corporate and individual supporters, and with charity partners.
This is a remote working role.
Position: Communications Officer
Location: Remote/London
Hours: Full-time, 37.5 hours per week
Salary: £28,000-£30,000
Contract: 12-month FTC
Benefits Include: 25 days per year (pro rata – excluding bank holidays), employer pension contribution of 5% into a personal pension (which does not have to be matched by the employee)
Closing Date: 2nd July 2025, 5:00pm
Interviews: First interviews w/c 14 July, and 2nd interviews w/c 21 July
About the Role
This role is focused on delivering established communications strategies and plans over a 12-month fixed-term period. There is scope for the Communications Officer to work autonomously and creatively across teams, helping deliver engaging content and campaigns. You will also play an exciting role in rolling out the organisations refreshed brand.
Key responsibilities include:
- Develop and deliver content and copy for digital channels, including social media, email communications and the website.
- Deliver against existing, and develop own, content plans to enhance these channels, expanding reach, and strengthening brand awareness and recognition.
- Create bespoke materials to engage key corporate partners and engagement communities as part of a wider supporter journey, including bespoke projects.
- Produce and deliver content for events marketing plans across paid, earned, shared, and owned channels in collaboration with internal teams.
- Oversee the community management social channels.
- Work with the Programmes and Impact team to manage the case story gathering process across charity partners, creating resources like blogs, video content and creative assets to educate and inspire.
- Support and coach the wider team to adopt digital solutions across internal and external channels, using data and analytics to make recommendations for improvements, including support for the Leadership Team’s personal communications, providing guidance for the most effective use.
- Support with monitoring, and evaluating communications outputs, using data, analytics and learnings to grow digital channels and supporting audiences.
- Ensure brand guidelines adhered to in all external communications produced by third parties.
About You
With experience working in a similar role, preferably within the charity or property sector, you will also have experience of devising and developing audience focused content ideas across multiple communications channels
We are looking for someone with:
- Experience of producing content - including photography and video led creative - with copy for digital platforms including web, content management systems, social and email communications
- Experience of managing and producing story-led content.
- Experience of social media and community management
- Experience of paid social media and using Google Analytics
- Experience of managing and delivering projects on time with multiple stakeholder involvement
- Experience of managing a diverse workload and of supporting colleagues
About the Organisation
The charity has been around since 1986, created by and working with the UK property industry to try and harness a collective desire to do good. Since 2016, the focus has been exclusively on creating a corporate movement within and across the industry to tackle and end youth homelessness.
Additional Benefits
- Opportunities for flexible working
- Free annual Flu’ jabs and annual sight tests
- Cycle to Work Scheme (salary sacrifice)
- ½ day a month entitlement to volunteer for a charity of your choice, in work time
- Interest-free Annual Travel Card Loans
- A Professional Development Fund
- Commitment to wellbeing (we’re signatories of Mind’s Time to Change Pledge)
- An Employee Assistance Programme
- Private Health Insurance with Vitality (small employee contribution required).
You may have experience in other roles such as Communications, Marketing, Marketing and Communications, Content, Digital Content, Communications Officer, Marketing Officer, Marketing and Communications Officer, Content Officer, Digital Content Officer, Content Creator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.