Jobs in Saffron walden
Lead Software Engineer - FTC
As the UK’s leading dementia research charity, we’re determined to stop this from becoming a reality. We’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure. In order to make this happen, we need to operate with best in class Digital and Technology tools and platforms.
So, join us as we embark on a major journey of transformation across our digital, data, and technology offering! The Lead Software Engineer will play a critical, hands-on role in shaping this future.
We are investing in a new website platform that will provide an improved user experience, be built and operated using modern Tech (e.g. React, headless CMS, CI/CD) and be a foundation for continued future optimisation. The website will unlock the ability to attract more users (via increased visibility on search engines and repeat visits) and increase the number of people donating online for a cure.
This role will be the senior technology team member on the new website project team, ensuring that the solution designed and delivered primarily by our website development partner is using modern approaches and tools. In addition, this person will actively take part in the development and test of the website platform and ultimately be the internal technical owner of the platform for ARUK.
The post holder will report into the CIO but work day to day with the Digital Engagement team to deliver the new website platform.
This is a 24-month fixed term contract.
Key Responsibilities:
· Act as the internal technical owner of the new website platform, providing strong technical leadership, governance, and assurance across its design, build, and operation.
· Provide technical oversight and direction to the appointed Digital / website development partner, ensuring best practice engineering approaches, tooling, and standards are applied throughout delivery.
· Own and make key technical design decisions, ensuring the website platform:
o Uses modern web and cloud‑native technologies (e.g. React, headless architecture).
o Uses modern technical approaches for code management, build and deployment pipelines (CI/CD).
o Aligns with Alzheimer’s Research UK’s broader enterprise architecture, security standards, and technology roadmap.
o Integrates effectively with existing and future Alzheimer’s Research UK’s systems (e.g. CRM, fundraising, analytics, marketing platforms).
· Actively contribute as a hands‑on software engineering individual contributor during the build and test phases, including:
o Reviewing and contributing to code where appropriate.
o Supporting technical problem‑solving and performance optimisation.
o Participating in testing, release, and deployment activities.
· Work closely day‑to‑day with the Digital Engagement team, ensuring technical delivery supports user experience, content, fundraising, and optimisation objectives.
· Establish and embed good engineering practices for the platform, including documentation, environment management, deployment, monitoring, and support handover.
· Take technical ownership of the platform post‑launch, supporting continuous improvement, optimisation, and future enhancements.
Knowledge, skills and experience needed:
· Strong professional experience as a senior software engineer / lead software engineer working on modern website or digital platforms.
· Ideally a full stack engineer with strong front-end skills (our main languages/ frameworks are React and Python/Django).
· Proven experience with modern front‑end and web architectures, including:
o React (or comparable modern JavaScript frameworks).
o Headless CMS and API‑driven architectures.
o CI/CD pipelines and automated testing practices.
· Experience acting as a technical owner or lead for an app or website.
· Experience working with modern code management tools e.g. github, bitbucket) and of version control/code branching approaches.
· Experience using AI tools to improve engineering efficiency e.g. Cursor, Claude code, github copilot.
· Knowledge of code build and deployment processes
· Solid understanding of cloud‑hosted, scalable, and secure web platforms, including performance, resilience, and security considerations.
· Experience integrating websites with wider digital ecosystems (e.g. CRM, analytics, marketing automation, donation/payment platforms).
· Ability to operate effectively as both a hands‑on contributor and a senior technical advisor, balancing strategic oversight with practical delivery.
· Experience working in an agile environment using development workflow tools such as JIRA.
· Strong communication skills, with the ability to explain technical concepts clearly to non‑technical stakeholders
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £63,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21st June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Head of IT
This is an exciting time to join as we are embarking on an ambitious Digital, Data and Technology (DDT) Programme to enable the organisation to reach its ambitious goal of raising £120m by 2033. This is a significant time for Technology in the organisation, the Technology Operating Model, Cyber Security initiatives, User Experience (e.g. AI, Microsoft tooling) and the Technology architecture (move from en-prem to SaaS and Azure) are all receiving significant investment and change.
The successful person will be a visible and approachable leader who enjoys balancing strategic thinking with hands-on IT operational management. You’ll be comfortable working closely with senior stakeholders, leading technical teams, and ensuring a consistently high-level of service across the organisation. In addition, this is a time of change so leading and driving forward change evolving IT into a modern scalable service function. This role will have 3 direct reports (with teams) with responsibility for Operations & Infrastructure, Cyber & Information Security and End User Systems Management.
Key Responsibilities:
Leadership and Management
· Lead and develop a high-performing team, fostering accountability and continuous improvement.
· Membership of internal programme/business boards, creating and delivering updates to senior stakeholders
· Contributing and collaborating as a key part of the Digital, Data & Technology leadership team
· Acting as the key IT contact for senior business stakeholders
· Building strong relationships with suppliers (including procurement)
· Managing budgets, resources, and IT governance requirements
Digital and Technology change
· Driving forward SaaS and cloud infrastructure migration
· Evolving IT into a modern scalable service function using self-service and automation
· Improving the end user experience from IT provided tools including with AI (safe adoption, productivity enablement, guardrails and policy)
Cyber and Information Security
· Acting as the senior operational owner for cyber and information security, with accountability for policy, standards, controls and incident readiness
· Leading security operations including threat/vulnerability management, incident response, and risk assessment
· Embedding security by design across cloud (Azure), SaaS, and end-user technologies
Technology Operations
· Leading, mentoring, and developing an IT support and infrastructure team
· Overseeing infrastructure (cloud and en-prem), networks, hardware, and end-user technology services
· Ensuring high levels of system availability, reliability, and user satisfaction
· Managing support for devices, connectivity, printers, collaboration tools, and business systems
· Managing and improving support processes, SLAs, and operational performance metrics
· Driving service excellence and managing escalated technical issues when needed
Technology Expertise
Strong experience across modern end-user and enterprise technologies, including:
· Microsoft 365 (Entra ID/Azure AD, SharePoint, Intune, Defender, Active Directory)
· Microsoft Azure (Virtual Machines, Azure SQL, networking and other cloud infrastructure)
· Expertise in hybrid or cloud native environments
· Office technology (networking, Windows environments, personal computing, mobile device management)
· Security tools and services covering identity & access management, endpoint and cloud protection, SIEM/XDR, vulnerability management, and email/domain security
End-user tooling, including emerging AI-enabled productivity tools
Knowledge, skills and experience needed:
· Proven experience in a Head of IT, Service Management / Service Delivery leadership role
· Experience leading digital transformation or cloud modernisation programmes
· Experience in owning cyber and information security with accountability for policy, standards, controls and incident readiness
· Technically credible — able to hold your own in conversations with developers, architects, and IT leadership
· Experience driving continuous service improvement (CSI) and operational excellence
· Track record of delivering service innovation and automation in a growing organisation
· A confident communicator who can represent the IT function professionally at all levels, internally and externally
· Strong troubleshooting and problem-solving skills with the ability to manage incidents and complex service challenges
· Commitment to safeguarding, confidentiality and secure handling of sensitive information
· Strong people management experience, including leading, developing and motivating high-performing teams
· Experience influencing decision-making at senior leadership and executive level
· Strong leadership capability, balancing hands-on delivery with short- and long-term strategic vision
· Outstanding communicator, with strong influencing, negotiation, and decision-making skills
· Ability to translate complex technical concepts into clear, accessible language
· Strong focus on ownership, accountability, and results delivery, with a proactive “can-do” attitude
· Strategic and analytical thinker, able to see the bigger picture and set direction
· High levels of integrity, professionalism, and ethical standards
· Curious and adaptable, with a commitment to continuous learning and improvement
· Willingness to be hands-on when needed, leading by example within the team
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £75,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21ST June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Research Officer
The Research Team at Alzheimer’s Research UK (ARUK) is dedicated to funding groundbreaking research to understand, diagnose, and cure dementia diseases. ARUK funds dementia research through an extensive portfolio of grant schemes and strategic initiatives both nationally and internationally.
The Research Officer will play a significant role in supporting the Senior Research Manager and other Research Managers. They will support the creation of grant processes for the administration of smaller value grants, lead the associated grant processes and contribute to work supporting our Research Network. This role is essential to foster ARUK's research objectives and provide continual support for our research community. This role will require close working with teams across the Research directorate, as well as the wider organisation.
Key Responsibilities:
Creation of grant processes
· Work with internal and external stakeholders to determine their needs, to support process implementation
· Collaborate on the creation of grant processes, (pre and post) associated with smaller value grants
· Contribute to the development of Flexigrant to implement changes
· Facilitate the communication of changes, related to grant processes, and training of necessary staff
Grant administration
· Lead the grant administration of smaller value grants; including pre-award and grant review processing
· Implement a feedback mechanism for continual improvement
· Provide support to external stakeholder, e.g. researchers, regarding these grants
Research Network
· Develop and maintain strong professional relationships with key external stakeholders, particularly ARUK funded researchers
· Contribute to external events as a representative of the charity including national and international conferences.
· Support the wider team to ensure smaller value grant schemes are appropriate for the dementia research community, particularly early career researchers.
Knowledge, skills and experience needed:
· Familiarity with the UK funding landscape and dementia research.
· Good eye for detail with the ability to organise large volumes of information.
· Ability to manage multiple tasks and adhere to deadlines.
· Prior experience in a team environment.
· Demonstrable commitment to inclusive working, placing value on equity and diversity.
· Good IT skills with the ability to work with grant management systems.
· Prior experience working in grant administration
· Commitment to ARUK’s vision, mission and values.
· Strong communication and stakeholder management skills.
· Excellent written and verbal communication skills with the ability to capture and summarise key information to different stakeholders.
· Organised and able to coordinate various projects concurrently.
· Self-motivated with a proactive approach to work.
· Willingness to learn new skills
· Able to work well as part of a team.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 21st June 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us at via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
We are looking for an experienced National Operations Manager, to manage the StreetDoctors operational delivery, quality standards and to support the organisation's strategic development to become a high performing organisation.
We are an award-winning national charity which trains over 20,000 young people affected by street violence each year in emergency first-aid through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing the skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for operational delivery, the role will manage and develop the organisation's delivery capacity and implement new innovative national projects. The role will ensure the organisation's performance is managed, achieves the targets and is fit for the future. The key areas of focus include:
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Delivery & Quality Standards: To ensure the quantity and quality of training sessions and projects are nationally consistent, meet the required targets and new opportunities are maximised.
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Relationship Management: To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
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Volunteer & Staff Management: To support the development and management of an engaged high performing staff & volunteer delivery team and ensure the volunteering journey is effective and provides the best volunteering experience possible.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.



The client requests no contact from agencies or media sales.
Member Relationship Manager
Location: Home or hybrid option
Hours: 4 or 5 days a week
Salary: £36,791 (full time equivalent)
Accountable to: Head of Strategic Communications
Responsible for: Membership Officer X1
DBS Eligibility: Basic DBS check
Closing Date: 28th June 2026
Interview Date: 7th July
About the role
Join a charity that’s passionate about safeguarding children and vulnerable adults. If you want your work to have a real-world impact, this is the role for you.
What You’ll Do:
You'll head up our Membership team, responsible for new and existing members. This is a front-line role where you’ll:
- Grow and develop membership by identifying, engaging and converting new member organisations, building a strong pipeline of opportunities and increasing membership income.
- Manage and strengthen member relationships to maximise engagement, retention and progression across Thirtyone:eight's tiered membership offering.
- Lead membership operations and performance through effective use of CRM data, reporting, budgeting, process improvement and line management of the Membership Officer.
- Champion the membership proposition by collaborating with internal teams, developing strategic partnerships and representing Thirtyone:eight at events, conferences and networking opportunities.
This role offers an exciting opportunity to combine relationship management, business development and strategic leadership to grow Thirtyone:eight’s membership community, strengthen engagement across churches and Christian organisations, and support the charity’s mission of creating safer environments for vulnerable people.
Why You’ll Love Working Here:
- Purpose-driven work: Everything you do helps protect children and vulnerable adults.
- Flexible working options: Balance your life and work with hybrid arrangements.
- Professional growth: Opportunities to learn, innovate, and lead.
- Supportive culture: Join a friendly, collaborative team that values your ideas.
If you enjoy delivering excellent customer service, handling detailed processes, and contributing to work that makes a meaningful difference, we’d love to hear from you.
Main Responsibilities
1. Lead the active recruitment of new members with a particular focus on decision-makers and leaders.
2. Build, manage and progress a membership pipeline, using proactive activity, referrals, events, partner networks and existing organisational data.
3. Use Thirtyone:eight’s membership database to identify prospective organisations, map trends and growth opportunities aligned with our tiered membership model.
4. Initiate and lead conversations with prospective members, articulating the value of membership clearly and confidently, responding to questions and handling objections appropriately.
5. Manage relationships with existing member organisations, ensuring they understand and experience the value of their membership.
6. Identify opportunities to grow value within existing accounts, including movement between membership tiers or increased engagement with services.
7. Work with the Head of Membership and Finance & Business Manager to develop systems and processes that support effective relationship management and growth.
8. Contribute to the ongoing review and development of Thirtyone:eight’s membership offer, ensuring it remains relevant, clearly articulated and aligned with member need.
9. Collaborate with internal teams to ensure a joined-up member journey from first contact through to ongoing engagement.
10. Ensure staff and volunteers across the organisation are well equipped and confident to promote the benefits of membership.
11. Represent Thirtyone:eight, its Christian ethos and safeguarding mission at external events, exhibitions, networks and conferences.
Specific Responsibilities
- Line manage the Membership Officer, providing supervision, support and clear objectives aligned to recruitment and relationship management priorities.
- Work with the Membership Officer to embed an effective membership account management structure that develops member relationships at the appropriate level with key clients.
- Work closely with the Communications Manager to shape and deliver member communications that support recruitment, retention and progression across membership tiers.
- Produce regular, insightful reporting on member recruitment,retention and churn, pipeline health and activity, and performance against agreed targets.
- Ensure staff and volunteers across the organisation are properly equipped to promote the benefits of membership.
- Work collaboratively as part of Thirtyone:eight’s management team to support the delivery of the organisation’s strategic objectives.
- Identify and develop opportunities to work with partners and networks that can support membership growth and visibility.
- With the head of department and finance team to set the annual membership budget and ensure all spend is within budget, appropriately accounted for, and that maximum return on investment is achieved.
Person Specification
A) Essential Personal Characteristics and Qualities:
- Humility - Having a modest view of your own importance.
- Integrity - The quality of being honest and having strong moral principles.
- Openness - Acceptance of, or receptiveness to change or new ideas.
- Collaborative - Involving two or more parties working together.
- Solution-focused - Concentration in problem solving or dealing with a difficult situation.
- Learning - Knowledge acquired through study, experience, or being taught.
- Creative - Having good imagination, thinking differently, or having original ideas.
- Fair - Treating people equally without favouritism or discrimination.
- Committed - Dedicated to a certain course, cause or policy.
- Passionate - Having or showing strong feelings or beliefs.
B) Essential Experience:
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Sales and marketing experience with good relationship/account management experience.
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Experience of using a CRM system to manage and analyses data and record activities. (Knowledge of MS Dynamics desirable).
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Relevant experience of managing and developing relationships with churches, Christian faith-based organisations, or charities, to increase engagement.
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Experience in developing and embedding of processes and procedures to ensure high levels of customer service are monitored and maintained across an organisation.
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Experience of line managing a team of staff and volunteers as well as working with external agencies.
- Comfortable working to targets and being accountable for outcomes.
C) Essential Abilities, Knowledge & Motivation:
These are the skills we regard as essential for the role:
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A strong working knowledge of churches, Christian faith organisations and charities.
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Ability to communicate professionally and effectively at all levels of an organisation.
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Motivated to continually improve on past success and to challenge the status quo.
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Excellent interpersonal skills, including the ability to engage an audience.
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Self-motivated, resilient and outward-looking
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Ability to build strong, professional relationships with contacts of the charity.
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Ability to work as a team member with colleagues and across departments.
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Good IT skills (MS Office applications as a minimum) with analytical capability.
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An ability to travel independently; both regionally and nationally as required.
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Knowledge and understanding of Equal Opportunity and Anti-discriminatory practice.
- Willingness to promote and participate in relevant training and CPD.
- Ability to identify with and accept the aims and objectives of the charity and statutory and other professional guidance as appropriate.
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need



At HT Church Cambridge, we’re looking for someone to be responsible for all aspects of our church finances. You’ll be enthusiastic, discreet, trustworthy, diplomatic, and able to keep calm under pressure. For applicants with additional HR experience, we can offer up to 37.5 hours per week (full-time) for the right candidate.
HT is a growing church with around 1,000 people (including children, young people, students, and adults), 34 staff, and an annual turnover of around £1.5 million. Our finances are also growing and becoming more complex, and we are looking for a capable and enthusiastic Finance Officer to facilitate our continued growth.
As Finance Officer, you will be directly or indirectly responsible for all aspects of church finances – from managing the day-to-day running of the church finances to ensuring all transactions are posted and reconciled, producing timely, accurate, and insightful monthly financial information, and working with the auditors to produce a set of audited accounts at the end of the financial year.
While you will be day-to-day line managed by the Operations Director, you will work closely with the Treasurer, who will oversee you and advise you on financial aspects of your work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About LWDW Training
LWDW Training Ltd, is a not-for-profit operating under the brand name Living Well Dying Well (LWDW). Its aim is to bring change to societies’ attitude to, and experience of, death and dying. The organisation offers education, awareness raising, training and end of life support. LWDW aims to improve the quality of life for everyone, whatever age, nationality or background, and to promote a society that is better prepared and supported to meet death when it arrives. We take an integrated approach in meeting physical, psychological, social, spiritual and cultural needs of people at the end of life and their families. We are actively involved in inspiring compassionate communities.
About the Role
We are seeking an experienced administrator to provide efficient administrative support to the Training, Learning and Assessment team, ensuring that trainer, assessor and programme administration is accurate, up to date and well organised. This role is central to the effective administration of the Training, Learning and Assessment function. The postholder will provide practical day-to-day support to help ensure that trainers and assessors receive timely information, accurate documentation and well-coordinated administrative processes.
Working closely with the Training, Assessment, Learning and Curriculum (TALC) Coordinator and the Head of Learning, the Administrator will help maintain records, support communication, coordinate meetings and training activity, and contribute to the smooth delivery of programmes across the organisation.
You will play a pivotal role in an environment of pioneering individuals who are passionate about their subject, committed to make a difference.
Main duties & responsibilities
Assessment Administration
- Administer assessment processes, ensuring learner submissions, assessment materials and related documentation are processed accurately and securely.
- Allocate learner submissions to assessors in accordance with agreed processes and maintain accurate records of allocations.
- Track assessment progress and turnaround times, updating records and following up with assessors as required.
- Receive, record and process completed assessments, ensuring learner feedback is distributed promptly and records are updated.
- Maintain assessment tracking systems, spreadsheets and databases.
Trainer and Assessor Administration
- Maintain accurate and up-to-date trainer and assessor records, including compliance documentation and annual review records.
- Support the onboarding of new trainers and assessors, including preparation of documentation, induction arrangements and record creation.
- Support the offboarding of trainers and assessors.
- Act as the first point of contact for routine trainer and assessor enquiries, escalating issues where appropriate.
- Support the administration and scheduling of trainer and assessor CPD activities and training opportunities.
- Keep up to date and accurate distribution lists for internal communications.
Quality Assurance and Compliance Administration
- Maintain quality assurance, compliance and assessment documentation in accordance with organisational procedures.
- Support moderation, internal verification and quality assurance activities through the preparation and organisation of relevant documentation.
- Ensure records are stored accurately, securely and are readily accessible to authorised colleagues.
- Identify and report any missing documentation, delays or compliance concerns.
Data Management and Reporting
- Maintain internal databases, tracking systems and shared files.
- Collate trainer and assessor feedback and survey responses.
- Produce routine reports and administrative summaries as requested.
General Administrative Support
- Provide administrative support for meetings, including agenda preparation, minute-taking and action tracking where required.
- Contribute to the continuous improvement of administrative systems and processes.
- Undertake any other duties commensurate with the role as reasonably required by the organisation.
Person Specification
You will be highly organised, dependable and detail-focused, with the ability to manage a varied workload and work independently. You will be comfortable working remotely, communicating clearly with colleagues, and handling multiple administrative tasks efficiently and accurately.
You will bring a calm, proactive and flexible approach, with a commitment to supporting a collaborative and values-led working environment.
Essential:
- Excellent organisational and administrative skills
- Strong attention to detail and accuracy
- Ability to prioritise workload and meet deadlines
- Clear and professional written and verbal communication skills
- Good working knowledge of Microsoft 365, including Outlook, Teams, Word, Excel and SharePoint
- Ability to maintain accurate records and filing systems
- Ability to work independently and use initiative
- Flexible and reliable approach to work
- Experience of providing administrative support in a busy team environment (min 2 years)
- Enjoys being a valued member a busy team who always practice reciprocity and equity. Demonstrating flexibility and willingness to pitch in – a ‘can-do’ attitude
- Comfortable working independently when required.
- A willingness to learn and develop new skills, to take on challenges and opportunities.
- To hold and demonstrate the values of Living Well Dying Well Training.
Desirable
- Previous experience in a training environment
Before you apply
This role will primarily be a remote role, however, the successful candidate will be required to attend a two week induction in person in our offices in Lewes, East Sussex.
Please provide a CV and cover letter with your application. Only applications with a cover letter will be condsidered.
To transform the way dying, death and bereavement is considered.
The client requests no contact from agencies or media sales.
Event & Engagement Coordinator
Remotely based in North West England with one day a week based in Manchester office. 9‑month fixed‑term contract / placement.
Job Purpose:
To plan, coordinate, and deliver a range of local events across North West England, ensuring each event is well-organised, inclusive, and engaging for local communities. The Local Event & Engagement Coordinator will collaborate closely with partners, local authorities, suppliers, volunteers, and members to deliver high-quality, unique and memorable experiences.
Key Responsibilities:
· Event Coordination
Plan and manage logistics for a variety of local member events, making sure all events are accessible and attractive to both existing and potential members.
· Liaise with relevant external and internal contacts such as venues, suppliers, CSSC’s ticketing platform, Head Office departments, and volunteers.
· Complete all relevant compliance work such as risk assessments and public liability checks.
· Develop and manage event budgets, ensuring value for money and accurate financial tracking.
· Oversee event setup and breakdown where applicable, managing on-site logistics and resolving any issues on the day.
· Recruit and coordinate volunteers to assist with events.
· Evaluate event success through feedback, data collection, and post-event reporting.
· Digital Engagement
Promote events via social media, email campaigns, posters, and local press in collaboration with marketing teams.
· Manage and grow the North West’s CSSC TikTok presence, including content planning, filming, editing, posting, and community engagement.
· Create engaging, on-brand short-form video content tailored to target audiences.
· Monitor performance metrics and use insights to optimise content strategy and increase reach and engagement.
· Stay up to date with emerging social media trends, tools, and platform updates.
Key Skills & Experience:
Essential:
· Proven experience in planning and delivering events.
· Strong organisational and time-management skills.
· Ability to manage budgets and handle multiple projects simultaneously.
· Excellent communication and stakeholder engagement skills.
· Flexibility to work evenings and weekends when required.
· Full UK driving licence and willingness to travel across the region.
· Ability to analyse member insights to inform event planning and attract potential new members.
· Ability to work collaboratively with regional teams to support membership growth and positive member experiences.
· Ability to build rapport with volunteers and identify the support needed for successful event delivery.
· Confidence in using IT systems and ticketing platforms to promote events across appropriate channels.
Desirable:
· Experience working with community groups, charities, membership organisations or not for profits.
· Knowledge of health and safety and safeguarding procedures.
· Familiarity with marketing or PR for events.
· First Aid or event safety training.
· Previous experience with ticketing platforms or willingness to learn.
· Understanding of how comms and events align with one another.
· Data literacy or willingness to understand some basic data analytics
Who are we looking for?
· Energetic and positive, bringing enthusiasm to everything you do.
· Excited by change, seeing new opportunities and possibilities.
· Keen to succeed with a strong development mindset.
· Passionate about delivering great events and experiences.
· Open to feedback, always looking for ways to improve.
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
This new role will be equally divided between Vineyard Churches UK & Ireland and Vineyard Global.
Vineyard Churches UK & Ireland (VCUKI) is a growing movement of churches, built on God’s transforming word, who worship God with passion, intimacy and expectation. We exist to participate in the advancement of the Kingdom of God through the work of local Vineyard churches that communicate the Gospel of Jesus Christ in word and practise.
The Vineyard movement is growing worldwide, with churches now established in countries on six continents. Increasingly, the Vineyard churches within a country are coming together to form national Associations of Vineyard Churches (AVCs), each led by its own national leadership.
Vineyard Global exists to bring together and strengthen those AVCs, and is itself an association. Through its Council, its Leaders, Leadership Team and Trustees, it also provides guidance and support to the Vineyard movement as it emerges, thrives and grows across the world.
The Role
Vineyard Churches UK & Ireland (VCUKI) and Vineyard Global are looking for a dedicated Head of Fundraising to join our team and help us expand our impact through effective fundraising initiatives.
This is a remote position for someone based in the UK, with the expectation to work at a VCUKI office two days a month. The role is full-time and reports to the VCUKI National Coordinator.
This is a new position that offers an exciting opportunity to grow, develop, and shape the fundraising strategy for our national movement. The Head of Fundraising will be responsible for creating and implementing a comprehensive fundraising strategy aimed at securing donations from major donors, trusts, foundations, and corporations.
The successful candidate will collaborate closely with Vineyard Churches UK and Ireland as well as Vineyard Global. They will work with movement leaders and Vineyard staff to maximise fundraising opportunities and establish long-term relationships with donors. The candidate should be a starter finisher as this is a new area of development for both VCUKI and Vineyard Global, and over time, it is anticipated that the post-holder will build a team to assist with key aspects of the role. We are looking for a graduate with a proven track record in fundraising within the nonprofit sector, especially someone who has successfully secured large donations and grants. If you're a self-motivated individual who thrives on networking and possesses the ability to influence and persuade a variety of stakeholders, we want to hear from you!
The interview date will provisionally be w/c 6th July 2026.
Please see the job description and person specification for more information.
To apply, please click the link.
Vineyard Churches UK and Ireland is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
Occupational Requirement
As this role will require the successful applicant to promote the Christian values of the Vineyard church movement and provide individuals with Christian pastoral support, it is an Occupational Requirement that the successful candidate is a practicing Christian, who regularly attends Sunday church services and can agree with the VCUKI Statement of Faith and Ethos Statement.
The client requests no contact from agencies or media sales.
Chair of Diocesan Safeguarding Advisory Panel
The Diocese of Winchester is seeking an experienced safeguarding professional to serve as Chair of the Diocesan Safeguarding Advisory Panel (DSAP). A vital role helping ensure the highest standards of safeguarding across our diverse communities.
The Diocese serves a population of 1.27 million people across 230 parishes, blending rural and urban contexts. Safeguarding is at the heart of our mission, and this role offers a unique opportunity to influence practice and accountability at a strategic level.
The role at a glance
As Chair, you will provide leadership to the DSAP, offering independent oversight and constructive challenge on safeguarding practice within the Diocese. You will work closely with the Diocesan Safeguarding Officer (DSO) to ensure robust systems, effective risk management and a strong culture of safeguarding.
About the Diocesan Safeguarding Team
The Diocesan Safeguarding Team supports parishes and senior clergy to safeguard children and adults who may be at risk of abuse or neglect, and those in abusive relationships. We work in partnership with statutory agencies, promote safer recruitment, deliver high-quality training and support to volunteers and staff, and help create safe environments through clear policies and procedures aligned to legal requirements and Church of England guidance.
What you’ll do
· Lead and chair DSAP meetings, including agenda setting, oversight of minutes and monitoring actions
· Ensure the DSAP operates effectively in line with its terms of reference
· Offer professional challenge and advice to senior leadership and the Diocesan Bishop
· Support strong governance, including panel membership, recruitment and succession planning
· Represents the DSAP in national and regional safeguarding forums
What we’re looking for
· Senior-level expertise within statutory, voluntary or judicial sectors (e.g. local authority, police, national charities)
· Experience of case review, risk management and multi-agency partnership working
· A commitment to promoting safe environments and supporting those affected by abuse
· Proven ability to strategically plan, manage meetings effectively and influence people to build capacity and confidence in safeguarding practice
The closing date for applications is 5pm on the 12th June 2026. Interviews will take place on the 29th June 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join SmellTaste and lead the development of the charity’s involvement in research, shaping how lived experience of those affected by smell and taste impairment is integrated in research projects. As Research Development and Engagement Manager, you will lead engagement with researchers, our patient community, and external partners to develop and support new research collaborations. This includes leading the Public and Patient Involvement activity for a 12-month National Institute of Health Research-funded Programme Development Grant, the ICAST Programme: Improving Care for patients with Smell & Taste Disorders, and undertaking planning work for the prospective Programme Grant which is expected to follow this.
This post is funded for 2 days (15 hours) per week for an initial 12-month period, with the potential for the contract to be extended and for it to become a full-time role subject to further funding being secured.
You will be joining a small, friendly and ambitious team that will support your professional development as part of the charity’s ongoing growth.
If you are passionate about making a difference to an underserved patient community and want to be part of a pioneering and collaborative organisation that values and empowers the people it represents then we would love to hear from you. We are committed to equality, diversity and inclusion, and welcome applications from people of all backgrounds and experiences.
Application instructions:
Please apply by providing both a CV and a covering letter which clearly states how you meet all the points in the Personal Specification.
Key responsibilities
- Lead the SmellTaste contribution to a 12-month National Institute of Health Research-funded Programme Development Grant, led by Prof Carl Philpott at the University of East Anglia (the ICAST Programme: Improving Care for patients with Smell & Taste Disorders).
- Develop a Patient and Public Involvement and Engagement (PPIE) strategy for the above project, including evaluation of impact and dissemination
- Manage a PPI panel for the NIHR project, organise PPIE meetings and ensure participants and panel members are remunerated for activity.
- Develop a detailed, costed delivery plan for the national survey element of the planned Programme Grant which is expected to follow on from the Programme Development Grant, including marketing and publicity, recruitment and dissemination.
- Work with the charity’s CEO and honorary Director of Research and Medical Affairs to develop a research strategy for the charity that aligns with the research priorities identified in the James Lind Alliance Priority Setting Partnership for Smell and Taste Disorders.
- Work with the charity’s CEO, honorary Director of Research and Medical Affairs and external researchers to identify opportunities for new collaborative research opportunities.
- Develop funding applications for research projects.
- Oversee all of the charity’s collaborative research activity, including PPIE activity.
- Evaluate and report on the impact of research projects, ensuring inclusivity and ethical standards.
Personal specification
- Degree (or equivalent experience) in biological sciences or a related field
- Experience leading or supporting public and patient involvement and engagement initiatives in research
- Experience leading or supporting involvement in research
- Experience of writing grant applications
- Ability to communicate and interpret complex scientific research clearly
- Experience working with diverse and underrepresented communities
- Confident relationship builder with researchers and other external stakeholders
- Excellent organisational skills, including strong project management skills
Hours: Part-time, 15 hours per week
Salary: £40,000, pro-rata
Holiday allowance: 25 days pro-rata, plus bank holidays
Location: Home working. Some travel will be required to attend in-person meetings and events
Interviews expected to be held during the week commencing 22nd June.
SmellTaste is the charity for all those living with impaired smell and taste.


At United for Global Mental Health, we are working towards a world where mental health support is accessible to everyone, everywhere – free from stigma and without restriction.
We are a small but highly influential organisation of around 20 passionate, diverse and expert individuals, and have a culture of creating the space and opportunities for them to lead their areas of expertise. Our strength lies in collaboration, internally and externally, and in our ability to turn insight into action. Kindness is our unofficial ethos.
The CEO is responsible for the overall leadership, management and performance of UnitedGMH. Reporting to the boards of UnitedGMH and the American Friends of United for Global Mental Health (AFUGMH), the CEO will set strategic direction, oversee delivery, and act as the organisation’s primary ambassador.
Key responsibilities include:
Strategic Leadership
- Lead in conjunction with the organisation’s senior staff the refinement and delivery of our global organisational strategy 2027-2030.
- Guide the organisation through periods of change, including strategy refresh and transformation.
- Draw on sector insight to ensure UnitedGMH remains at the forefront of global mental health advocacy.
Governance & Board Relationship
- Work closely with the boards of UnitedGMH and AFUGMH to ensure effective governance and decision-making.
- Oversee the preparation and sign-off of board papers; present regularly to the boards.
- Identify, recommend and support the recruitment of new members of both boards.
- Advise the boards on significant strategic decisions, including potential partnerships and organisational change.
Organisational Leadership
- Lead, support and inspire a high-performing and global team of approximately 20 staff.
- Where needed, oversee and support the delivery of multiple projects and programmes aligned with strategic priorities, in conjunction with the project leads.
- Foster a collaborative, kind, inclusive and values-driven culture that walks the talk on mental health.
External Engagement & Influence
- Represent the organisation with external partners, funders, policymakers and the wider sector.
- Build and manage relationships with key donors.
- Strengthen and expand strategic partnerships globally.
- Champion the organisation’s mission and influence key stakeholders in different regions across the world.
- Act as the organisation’s global spokesperson and support staff in building their profile as spokespeople for the organisation.
Finance & Organisational Planning
- Identify and agree organisational objectives, develop strategic and operational plans, and lead their implementation with a high level of autonomy, while reporting to the boards.
- Oversee organisational planning, budgeting, prioritisation and resource allocation to ensure delivery against strategic goals.
- Ensure the organisation has sufficient and sustainable funding to deliver against agreed budgets and strategic priorities.
- Maintain strong financial oversight and accountability, ensuring the organisation operates within budget and delivers across all agreed objectives.
- Monitor organisational performance against agreed deliverables, evaluating outcomes and adjusting plans where necessary to mitigate risk or adverse consequences.
- Ensure robust financial management, operational planning, and effective use of organisational resources across multiple programmes and projects.
- Bring together and oversee complex, cross-organisational initiatives, ensuring projects are delivered effectively and on time.
- Delegate effectively through senior leadership and management structures, maintaining a medium- and long-term strategic focus.
Fundraising & External Income Generation
- Lead and support organisational fundraising strategy to secure sustainable and diversified income streams.
- Build and maintain strong relationships with funders, donors, strategic partners and philanthropic stakeholders.
- Successfully secure and oversee fundraising contributions to meet a target set annually with the boards.
- Work with the boards and senior leadership team to identify new funding opportunities and strengthen long-term financial sustainability.
- Ensure fundraising activities align with the organisation’s mission, values and strategic priorities.
- Represent the organisation externally to enhance visibility, influence and support for UnitedGMH’s work globally.
Risk, Compliance & Accountability
- Ensure strong organisational governance, compliance and risk management.
- Proactively identify and escalate policy breaches or serious incidents.
- Oversee finance, HR and operations functions in accordance with UK employment policies, and UK and US charity regulations.
- Act as the primary point of accountability to the boards and relevant regulatory bodies (including the Charity Commission and US authorities).
- Take responsibility for organisational risks, decisions and outcomes.
Our Dream CEO
As a team, we came together to discuss what qualities we are hoping for in a new CEO and leader. We’d love applications from candidates who see themselves in the team’s descriptions below.
Our dream CEO…
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shows kindness towards all partners regardless of seniority, institution or country.
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continues to uphold and protect the organisational transparency the team values.
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is a heart- and mind-led fundraiser – treating donors like people and not merely a source of income.
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provides space for team members to lead in their areas, but also supports / acts as a sounding board when needed.
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knows how to strategically place mental health in uncommon spaces.
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is happy to be approached by, and communicate with, team members from all seniority levels across the team.
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is someone who understands what it is to manage a remote organisation, and is interested in making UnitedGMH the best workplace it can be.
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is someone who can think a few steps ahead, identify trends, and interpret these for what this means for the organisation.
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has a solid understanding of, and proven experience in, managing the ´backbone´ functions of an organisation (budgeting, risk management, governance etc).
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has an understanding of UN systems, global health and international development.
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appreciates and champions the value that lived experience and people from the global majority bring to the mental health advocacy space.
Please download and review the Job Pack for full details of the role.
Unfortunately, we are not able to recruit team members in the following countries/regions: Afghanistan, Belarus, Central African Republic, Cuba, Democratic Republic of the Congo, Iran, Iraq, Libya, Myanmar (Burma), North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine (specifically the occupied regions of Crimea, Donetsk, Kherson, Luhansk, and Zaporizhzhya), Venezuela, Yemen, and Zimbabwe.
For non-UK candidates: Please note that you would be hired via Deel as an Employer of Record.
How to apply:
To apply, please submit your cover letter, outlining how you meet the responsibilities and candidate profile, and a CV, via the Charity Job site. Please note, we can only accept applications via Charity Job.
Interviews:
Interviews will take place remotely. There will be 2 interview rounds, and candidates shortlisted for the second interview will be invited to meet members of our wider team.
The client requests no contact from agencies or media sales.
We are partnering with a leading educational charity that believes every young person deserves access to high-quality education and career support, regardless of their background.
Reporting directly to the Chief Executive, and as a member of the Senior Management Team, you will lead the organisation's fundraising strategy and team to secure significant, multi-year income from major donors, trusts and foundations and corporates. You’ll be responsible for expanding their funding base, deepening key relationships, and ensuring the organisation has the partnerships and resources to achieve its mission.
Fundraising has developed rapidly in recent years, with investment, board-level commitment and a growing team driving success. With strong foundations in place and a portfolio of high-value partnerships, there is an exciting opportunity to scale their strategic influence and deepen their impact.
We’re looking for a relationship-driven leader who will take an entrepreneurial approach to identifying opportunities for new funds and develop long-term, high-impact partnerships.
This is a mostly home-based role, with monthly team meetings and occasional overnight stays at the N.England headquarters, and fortnightly attendance at the London office. Travel costs covered.
As Head of Fundraising, you will:
- Lead on fundraising strategy with major donors, trusts and foundations and corporates, focusing on driving new funder engagement and developing long-term, high-impact partnerships
- Secure high-value, multi-year funding partnerships with major donors, trusts and foundations and corporates, achieving six-figure and above income targets
- Manage, develop and inspire a team of five, fostering a proactive, collaborative, innovative and high-performing culture
- Build and maintain a strong, diversified pipeline of new and repeat funders aligned to organisational priorities and ethical fundraising principles
- Engage senior stakeholders including the CEO, Chair, Trustees and senior partners to unlock networks and open opportunities
- Work closely with programme and delivery teams to create compelling funding propositions and ensure excellent stewardship and impactful reporting
- Represent the organisation at senior-level networking events, conferences and sector forums, influencing decision-makers and strengthening brand positioning
Essential skills and experience:
- Success in securing and growing income from a range of sources, including HNWIs and trusts and foundations — delivering six-figure and multi-year partnerships
- Skilled relationship builder with experience developing and stewarding complex, multifaceted partnerships that deliver mutual value and long-term impact
- Strong managerial skills to empower teams and support their professional development and enjoyment in their role
- Strategic business developer with the ability to build and maintain a strong pipeline of funding opportunities, identifying, cultivating, and converting prospects to meet fundraising targets
- Entrepreneurial and proactive, with a strong sense of ownership and the confidence to identify, shape, and present compelling cases for support
- Collaborative and influential, experienced in working across matrix structures and with remote or cross-functional teams to achieve shared goals, ensuring alignment and effective delivery
- Highly skilled communicator, comfortable presenting to diverse audiences and tailoring messages to inspire and engage at all levels
- Strong networker, eager to represent the organisation at events and conferences, identifying new opportunities, and staying informed on market trends and developments in the philanthropic and corporate partnership landscape
Desirable, but not essential:
- An understanding and general knowledge of the education landscape in the UK
- Experience of establishing or maintaining a Fellowship programme
Employee benefits include:
- 30 days annual leave plus bank holidays
- Up to 15% employer pension contributions
- Private health care via Benenden Health plus Healthcare Cash Plan and Dental Plan
- Annual salary review
- Electric Car Benefit Scheme
Application by CV and answering the four screening questions.
It is not necessary to provide a cover letter at this stage. If you have any questions or wish for us to be aware of anything relating to the working arrangements or contract, please add to the notes section.
Expert recruitment for fundraisers and charities.
Salary: £41,884 – £46,538 per annum
Contract: Permanent, full time
Location: Home based (with regular travel to London and across the UK)
Closing date: Rolling
Benefits: 27 days annual leave bank holidays with the option to buy another week & additional December closure day, enhanced parental leave, Cycling UK membership, Medicash Healthcare plan
We’re very excited to be recruiting a Philanthropy Manager to join the team at Cycling UK and play a pivotal role in shaping and growing the organisation’s major donor and legacy fundraising programme.
This is a senior and influential role, offering the opportunity to build and embed philanthropy at the heart of Cycling UK. Working closely with the Head of Fundraising and colleagues across the organisation, you will help transform a developing programme into a mature, relationship-led income stream that delivers sustainable long-term growth.
You will lead the development and delivery of the philanthropy strategy, managing major donor and legacy pipelines, designing compelling stewardship and engagement opportunities, and securing high-value, multi-year gifts. The role combines strategic leadership with hands?on delivery and will suit someone motivated by building meaningful donor relationships, creating inspiring propositions and demonstrating impact.
To be successful as the Philanthropy Manager, you will need:
- Proven experience in major donor and relationship-led fundraising, with a strong track record of securing high-value gifts
- Understanding of legacy and trust & foundation fundraising, including pipeline management and stewardship
- Excellent relationship-building and communication skills, with confidence engaging senior stakeholders and supporters
If you would like to discuss this role with us, please email your CV to [email protected] or contact us quoting reference 2945JP
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs and are passionate about improving equality across the sector — you can read more about our commitment to diversity on our website.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to close the application period early.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais and the Legal Access Department
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In northern France we operate year-round from Calais, working alongside communities in Calais and Dunkirk to provide warm clothing, bedding and service provision to displaced people who live in difficult and dangerous conditions.
Across the UK we collect and distribute clothes, shoes, mobile phones and other essential items, as well as providing psycho social support and interaction, including language lessons, sport and music workshops. We also help with vital access to medical and educational services.
Our Legal Access Department is an access to justice project that exists to support people seeking asylum in the UK by facilitating access to legal representation and offering holistic support to people throughout the asylum process. The department, made up mostly of specially trained volunteers, works tirelessly to ensure that people feel informed, empowered, and far less isolated and alone. We conduct one-to-one, complex casework for people seeking asylum for a variety of matters, over the years we have supported thousands of people to secure legal representation. Our current casework channels include securing legal representation and support for people’s asylum claims, challenges to unsuitable accommodation and potential removal from the UK (for example under the current UK-France ‘One in One out’ deal), and support for young people in their age dispute matters. Our teams work remotely across the UK. The Department seeks to adapt and amend our services based on the needs of the communities that we work with.
About the role
The aim of the role is to support and inspire volunteer teams to undertake the individual one-to-one casework and support that lies at the heart of what the Legal Access Department does, furthering access to justice for people seeking asylum and refugees. The Casework Manager will be responsible for the casework conducted by our Asylum Team, which focuses on securing legal representation for our client's asylum claims and offering holistic support through the difficulties of the asylum process. Casework managers will use their experience and understanding of the UK asylum system and conducting complex casework to guide their teams, working collaboratively with each other and the Head of Department to respond with agility to a fast-moving policy environment.
Responsibilities
Volunteer Management
- Lead existing team(s) of volunteers to undertake their specified roles as agreed with the Head of Department
- Conduct quarterly 1:1s with volunteers to give and receive feedback, reaffirm commitments, review caseloads, support with more complex cases, and ensure volunteer wellbeing. Escalate any issues and/or concerns to the Head of Department where necessary.
- Motivate and engage volunteers, taking into account the remote nature of the roles, collaborating with other Casework Managers.
- Facilitate regular team meetings and/or virtual drop ins for volunteers to ensure continued engagement and space to raise issues or concerns.
- Support volunteer caseworkers undertaking their roles, providing advice on casework and stepping in to support clients where required. Provide casework cover when volunteer caseworkers are otherwise unavailable.
- Supervise the casework conducted to ensure that volunteer caseworkers adhere to casework procedures so that every client receives the same level of service. Where volunteers may struggle to adhere to procedures ensure that concerns are identified and raised in a timely manner to reach an appropriate solution.
- Support volunteers to raise safeguarding / protection concerns through the appropriate channels. Escalate concerns where necessary. Support volunteer caseworkers through debriefs.
- Recruit, train and onboard new volunteers with the support of the Head of Department as required.
- Manage own, limited, complex caseload of clients where required to support the volunteer casework team.
Casework Management
- Oversee the appropriate collection and management of confidential client information and data, ensuring that volunteers adhere to organisational policy at all times.
- Keep team procedure documentation up to date, implementing changes where required to keep pace with the ever-changing policy environment. Work with the Head of Department to proactively adapt the casework services provided to suit the needs of the communities we work with.
- Work with the Head of Department to proactively identify systemic issues seen regionally and/or nationally and influence the direction of the Department. Contribute to evidence gathering and furthering strategic litigation cases supported or undertaken by the Department.
- Report on team progress to the Head of Department via pre-arranged channels and format.
- Attend relevant external meetings representing the organisation as needed, ensuring that knowledge and learning is shared across the department.
- Build and maintain robust understanding of the policy landscape impacting people seeking asylum in the UK, identify and attend external training opportunities, ensure that any learning is passed on to other staff and volunteers across the organisation.
- Build and maintain relationships with key partners and stakeholders, including, but not limited to local authorities, legal teams, and other NGOs focused on support of people seeking asylum.
- Attend and contribute meaningfully to team meetings
Person specification
- In-depth understanding of the UK asylum system
- Dedication to social justice with a clear understanding of the challenges faced by vulnerable populations, or a willingness to learn about these
- Ability to work sensitively with a diverse range of people, demonstrating cultural competence, respect and compassion
- Able to build positive relationships with a range of stakeholders including those from displaced communities, legal teams, and other charities
- Clear leadership ability, with the capability to act with initiative and drive
- An understanding of the volunteer experience including potential challenges volunteers may face
- Self-motivated and used to managing multiple priorities to meet deadlines
- Collaborative team member with excellent verbal and written communication skills
- Strong digital literacy, including ability to work on Google Workspace and Office 365
- Resilience in the face of challenging and emotionally demanding situations, with a positive and solution-oriented mindset
Whilst not essential, we welcome applications from people with the following skills
12. Proficiency in one or more of the languages spoken within asylum seeking communities, such as, but not limited to: Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya or Amharic
13. Experience leading and managing volunteer teams from varied backgrounds
Application process
Please apply via CharityJob and submit your CV and a letter of interest. In this, please outline your interest in the role and how you meet the criteria set out in the ‘person specification’. Please include any skills, relevant experience and examples of how you exemplify each point. We recognise that skills and experience come from more than just employment history and encourage anyone who meets most of the specification for this role to apply, even where this experience comes from outside traditional employment structures. If you are interested in applying but do not have all the experience necessary, we encourage you to contact us at admin [@] care4calais .org to set up an informal chat with our staff. We can discuss why you would like to apply for the role and what skills or experiences you have which could be relevant.
The recruitment process will include two interview stages which will both be conducted online. We will be reviewing applications as they arrive and reserve the right to close the advert before the closing date. Care4Calais receives a very high volume of applications for roles we advertise and therefore we are unfortunately unable to offer feedback to applicants who are not successful in securing an interview. We do, however, thank you for your interest and taking the time to apply for this role.
Care4Calais is dedicated to cultivating a diverse and inclusive work environment and recognises that this is invaluable to our ability to serve the communities we work with. We therefore welcome and encourage applications from diverse backgrounds including from Black, Asian and Minority-Ethnic communities, people from refugee and migrant backgrounds, and people with lived experience of the UK or EU immigration systems.
We are a proud member of the Experts by Experience Employment Network (EBE), which aims to create a charitable sector led by individuals with lived experience of the asylum system.
As part of our membership, we are dedicated to creating inclusive employment practices that recognise and accommodate the unique circumstances and strengths of people with lived experience. We actively move away from a one-size-fits-all approach, ensuring our recruitment processes are fair, supportive, and accessible.
We warmly encourage applicants with lived experience to make use of the guidance and resources available on the EBE website (ebeemployment). In addition, applicants with lived experience are welcome to connect with the EBE support team for tailored assistance with completing the application form and, where available, one-to-one interview preparation.
Importantly, we recognise the significant cultural, linguistic, and experiential insights that individuals with lived experience of the UK asylum system bring to this role. As such, all applicants from this background who meet the essential criteria will be automatically shortlisted and invited to interview. If you are a candidate with lived experience, please let us know in your application. We respect that people’s identity is not defined by their past experiences and will not expect candidates to describe their lived experience at interview unless they wish to do so.
If you have any questions about this or need additional support with the application process for any reason, please contact us at admin [@] care4calais .org
The client requests no contact from agencies or media sales.



