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Join us at a pivotal moment for the education sector.
ISBL is launching a major new initiative – the Centre for Education Operational Excellence – designed to transform how schools and trusts operate. We are seeking a proactive and strategic Business Development Lead to help shape, drive, and deliver this ambitious programme from inception.
About ISBL
ISBL has a 30‑year track record of supporting and developing a unique cadre of education professionals: school business leaders. Our work is underpinned by nationally endorsed professional standards and our OpEx for Education™ framework, placing us at the heart of sector improvement and operational excellence.
We serve a community of approximately 24,000 schools within a sector worth more than £80 billion, giving us significant reach, influence, and opportunity. Our core services span institute membership, professional development, research, events, sector innovation, and the sharing of best practice – creating a rich platform for partnership growth and impact.
Introducing the Centre for Education Operational Excellence
The Centre represents the next evolution of our work, extending ISBL’s focus from individual professional development to whole‑organisation operational excellence across schools and trusts.
It brings together three interconnected hubs:
Working alongside ISBL, these hubs form a powerful ecosystem that connects practice, research, and international learning – strengthening organisational performance and, ultimately, educational outcomes.
About the Role
As Business Development Lead, you will play a central role in shaping the Centre’s commercial strategy, building new partnerships, and driving sustainable growth. This is a rare opportunity to influence a nationally significant initiative.
Full role details are available in the attached job description.
Please submit:
• Your CV
• A covering letter (max two pages) addressed to Stephen Morales, CEO, ISBL, outlining your motivation, suitability, and addressing:
1. What do you understand to be the priorities for this new initiative?
2. Why are you the right person to deliver this?
You will be informed whether you have been shortlisted by 12:00 noon on Friday 24 April 2026.
First-round interviews are expected to take place via Microsoft Teams on Wednesday 29 April 2026.
The client requests no contact from agencies or media sales.
Are you passionate about transforming the lives of autistic young people? Do you bring creativity, resilience, and a commitment to helping learners overcome challenges and achieve their goals?
At Ambitious College, we are looking for a dedicated and inspiring Lecturer to join our team—someone who will empower learners, nurture independence, and support them to thrive both in and beyond college.
About the Role
This is more than a teaching role. It's an opportunity to build meaningful relationships, guide personal growth, and create a truly inclusive learning environment where every learner feels valued, understood, and supported.
You will develop strong, trusting relationships with learners, taking the time to understand their individual needs and adapting your approach to help them succeed. A key part of the role involves supporting learners through both everyday challenges and more sensitive conversations, always with empathy, professionalism, and respect
You'll play a central role in shaping a positive and inclusive college community. This includes promoting emotional wellbeing, supporting positive mental health, and creating a safe environment where learners can grow in confidence and independence.
Working closely with each learner, you will help set meaningful personal, social, and educational goals, and provide consistent guidance to support their progress. You'll also contribute to preparing learners for life beyond college—whether that's further education, employment, or greater independence within their communities.
Alongside your work with learners, you will contribute to a strong and collaborative staff team. You'll lead by example, supporting colleagues to deliver high-quality, learner-centred practice and encouraging a culture of reflection, consistency, and continuous development.
About You
We're looking for someone who is adaptable, reflective, and forward-thinking. You'll be confident in adjusting your teaching strategies and support plans to meet changing needs, and creative in finding ways to engage and motivate learners.
Most importantly, you'll be committed to helping every learner achieve their long-term goals and reach their full potential.
Closing Date: Sunday 12th April 2026
Shortlisting Date: Tuesday 14th April
Interview date: Monday 20th April 2026
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The role
We are seeking an experienced and values-driven Chief Operating Officer to support our non-clinical operations.
Reporting to the Chief Executive, you will:
This is a key senior leadership role, critical to ensuring safe, effective and sustainable service delivery.
About you
You will bring:
Why join us?
Safeguarding & inclusion
We are committed to safeguarding and promoting the welfare of children and young people. All roles are subject to safer recruitment checks, including an enhanced DBS where appropriate.
We welcome applications from underrepresented groups and are committed to building a diverse and inclusive workforce.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Marketing Manager with strong third sector experience, you’ll oversee the day-to-day planning, production, and delivery of fundraising and awareness campaigns across digital and traditional channels.
You’ll manage timelines, creative workflows, and campaign assets ensuring every message, design, and ad reflects The Zahra Trust’s brand and moves people to give, act, and advocate.
You’ll collaborate closely with internal teams (Fundraising, Programs, and IT), as well as external agencies and vendors, to bring campaigns to life on time, on budget, and with measurable results.
This role is ideal for a hands-on project manager and storyteller who thrives in fast-paced, purpose-driven environments.
The client requests no contact from agencies or media sales.
Job Title: Head of EDIS (Equality, Diversity and Inclusion in Science and Health)
Reporting to: Director of Development & External Relations
Responsible for: Line-management of two staff (EDIS Community Manager, EDIS Programme Manager) and responsible for the wider EDIS team, including the EDIS Programme Officer and Events Officer
Based: Our Head Office is based in Kensington, London SW7, but we have an agile working policy enabling people to work at another UK location up to 4 days/week. Requests for permanent remote working will be considered and we welcome applications from people based in other parts of the UK.
Terms: Full-time (35 hours per week), permanent. Requests for part-time or flexible working will be considered
Salary: £46,811 - £57,416 per annum
About Us
The British Science Association (BSA) was founded in 1831 and is a registered charity.
We are creating a future where science is more relevant, representative, and connected to society.
We have ambitious goals to put people at the heart of science.
About the Role
EDIS is a coalition of organisations working to improve equality, diversity and inclusion within the science and health research sectors. Originally established by The Francis Crick Institute (The Crick), Wellcome Trust (Wellcome) and GlaxoSmithKline (GSK), the British Science Association (BSA) has recently taken over the hosting of the coalition (from February 2026), working in partnership with the Crick, and funded by a seven-year grant from Wellcome.
The new Head of EDIS will provide strategic leadership for the EDIS programme, positioning EDIS as a trusted, influential voice and source of sector support on equity, diversity and inclusion across science and health research.
EDIS is a long-term programme with national reach. The Head of EDIS will be responsible for shaping and implementing the EDIS strategy in collaboration with internal and external stakeholders, ensuring activities are valued by members and aligned with the coalition’s values and objectives and contributing to the long-term sustainability and evolution of the programme beyond the grant period. The role holder will lead a dedicated team, cultivate a culture of inclusivity, and champion the impact of EDIS across and beyond the coalition, ultimately supporting the advancement of equitable practices and opportunities in science and health.
Key responsibilities
Develop and deliver the EDIS strategy
Recruit, lead, support and champion the EDIS team
Develop and deliver EDIS activities
Support the EDIS membership
The successful candidate will have extensive experience of developing and delivering EDI strategies and Experience in leading a significant project, programme or discrete area, setting strategy, and influencing stakeholders towards its aims and objectives.
The closing date for applications is Monday 13 April at 12 noon.
First round interviews are due to take place in the week commencing Monday 20 April 2026, with second round interviews taking place on Tuesday 5 May and Wednesday 6 May 2026.
You will be informed as soon as possible after the application deadline whether you have been selected for interview.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of the British Science Association’s commitment to being a Disability Confident employer, all disabled* applicants who meet the ‘essential criteria’ for this vacancy will be offered an interview under our guaranteed interview scheme.
No agencies please.
We are creating a future where science is more relevant, representative, and connected to society.
Managing Director - PACE - Camden - Play, Adventure, Community & Enrichment
Salary: £65,000 - £70,000 per annum
Location: Camden, London
Closing Date: Thursday 2nd April 2026
Interviews: w/c 13th April 2026 (in person)
We are recruiting on behalf of a PACE Camden - Play, Adventure, Community & Enrichment.
This dynamic, grassroots charity have been transforming the lives of children and families for over a decade. Operating across three vibrant play centres, PACE deliver inclusive early years education, after-school and holiday play schemes, mentoring, and specialist support for children and young people with disabilities. Their mission is simple yet powerful: to create safe, engaging spaces where every child can thrive and play.
What sets PACE apart from most nurseries or schools is our unwavering belief in the power of play. Our services are designed around a play-centred philosophy that puts children's curiosity, autonomy and emotional wellbeing first, creating environments where every child can thrive on their own terms.
As Managing Director, you will be both the strategic and operational lead, driving innovation and growth while ensuring excellence in service delivery. Reporting to a committed Board of Trustees, you'll oversee a talented team across three locations and work closely with partners, commissioners, and stakeholders to expand impact and develop new income streams.
We are looking for a commercially minded leader with a strong track record in play work, youth work with experience of EYFS provision. You'll combine strategic vision with hands-on leadership, ensuring compliance, safeguarding, and financial sustainability while inspiring your team to deliver outstanding outcomes for children and families.
Key qualities we're seeking:
Please note, due to the front line nature of this charity, it's essential that you are open to working on-site most days.
This is an exceptional opportunity to lead an organisation that truly makes a difference to it's community.
If you're ready to bring your expertise and passion to a role with purpose, we'd love to hear from you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking a Mission Enabler, Regional Mission to work in partnership with key staff across the Movement. They will provide direction and energy to Scripture Union’s Regional Ministry with a focus on establishing and sustaining ministry opportunities. This will require the person to recruit, motivate, train, equip and support a large number of volunteers/Faith Guides, with whom they work in partnership as well as leading by example, through the modelling of excellent mission delivery to children and young people consistent with Scripture Union’s mission. This role will the cover the Greater Manchester area.
The successful candidate will:
· Identify, recruit and support Faith Guides, volunteers and Local Mission Partners (LMPs) through a range of methods, including electronic, phone and face to face.
· Provide relevant coaching and/or mentoring, equipping and resourcing for Faith Guides, volunteers and LMPs.
· Lead local mission activity within Scripture Union’s mission framework, establishing a clear hand-over process and timetable to local church partners.
· Pioneer new approaches/ideas in line with SU’s strategy that have the potential to be replicated elsewhere and lead to a greater scale and depth of mission activity.
· Support, by promotion or direct involvement, SU’s wider programme of holidays and missions across England and Wales and, if appropriate, internationally.
· Undertake specific fundraising activities and approaches in line with SU’s fundraising approach.
Why join us? Beyond the profound impact of your work, we offer excellent benefits:
If you're ready to make a lasting difference and join a community united by faith, we want to hear from you!
The Movement takes Safeguarding seriously. This role will require an Enhanced Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job specification. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. All screening questions provided as part of your application, must be answered.
Scripture Union is a Christian charity that exists to see a new generation with a vibrant faith in Jesus.



The client requests no contact from agencies or media sales.
Marketing & Communications Manager - Churchmarketplace (CMP)
Salary: £32,000-£35,000 (depending on experience)
Location: Fully Remote, with a quarterly team day at a UK location (option to work from a local Diocesan office)
Hours: Full-time
Contract: Permanent
Interview: 16th April 2026 (Online)
and 22nd April for final stage (in person/in Derby)
Are you an experienced, strategic and hands-on marketing professional looking for a role where you can shape communications for a mission-driven organisation?
We're recruiting on behalf of Churchmarketplace (CMP) - the Catholic Church's national procurement platform, supporting over 2,100 schools, 2,600 parishes, dioceses and charities across England, Wales and Scotland. This is a truly exciting opportunity to take ownership of the marketing and communications function at a pivotal moment in CMP's growth.
About the Role
As the new Marketing & Communications Manager, you'll lead on strategy, delivery and continuous improvement across all marketing activity. You'll engage several influential audiences, including schools, dioceses, parishes and suppliers and help position CMP and its parent organisation, Inter-Diocesan Fuel Management (IFM), as trusted, values-led partners to the Catholic community.
With a new CRM system being rolled out and a new website launching next academic year, you'll play a central role in CMP's digital evolution, helping modernise communications, strengthen engagement and deliver measurable impact.
This is an ideal role for someone who enjoys balancing strategic thinking with hands-on delivery and who wants their work to make a visible, meaningful difference.
Why Join CMP?
What You'll Be Doing
We're Looking for Someone Who Is:
At Charity People, we’re committed to equity, diversity and inclusion. We match organisations with brilliant candidates irrespective of background, because we believe diverse teams deliver the strongest outcomes.
Are you an experienced Project Manager with proven experience in property or estates project management? Have you successfully delivered large-scale installations or fit-out projects?
We’re excited to be recruiting a Property Project Manager to help lead one of the most impactful installation programmes in our Retail division. This fixed‑term role will take a central position in delivering the rollout of vital medical equipment (defibs) across our 670+ BHF retail locations, a project that will directly strengthen the safety and resilience of our shops, customers, volunteers and colleagues.
You’ll combine hands‑on project delivery with strategic oversight, working closely with teams across Retail, Estates and Property, as well as our external partners. Your leadership will ensure installations are delivered smoothly on time and within budget, while keeping disruption to retail operations to a minimum.
This is a fantastic opportunity to contribute to a high‑profile programme that supports our mission and makes a meaningful difference across our estate.
You’ll deliver a full range of Project Manager services including:
About you
We are looking for someone with proven experience in property or estates project management, ideally in a multi-site environment, such as retail. You'll have a demonstrable track record of delivering large-scale installation, fit-out or similar programmes, from planning to completion.
To be successful in this role, you'll have:
Working arrangements
Please note this is a 10 month fixed-term contract. This role will be home based and there will be some travel to our sites and office locations for meetings as needed.
Belonging at BHF
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Interview process
There will be a two stage interview process, via MS Teams shortly after the closing date.
Our vision is a world free from the fear of heart and circulatory diseases.
The Role
We are looking for a content designer to develop clear, practical information and guidance for families of deaf children and the professionals who support them. The role is ideal for a content specialist who is skilled in producing user-centred, high-quality information, in various formats, for multiple channels.
What you'll do
What you'll need
What you'll get
What we do
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.
Pre-employment checks
As part of our commitment to creating a safe and trusted environment for the children, young people and families we support, all offers of employment are subject to background checks. These include Right to Work verification, Criminal Record Disclosure, and ID and address verification.
To complete an online Right to Work check, you will need a valid UK or Irish passport, or a government share code if you are not a British citizen. If an online check is not possible, we’ll need to verify your documents in person at our London office. Please be aware that travel time and expenses for this appointment cannot be reimbursed.
Disability Confidence
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.
Location: On-site across all Stoll Foundation offices
Contract Type: Permanent
Salary: £45,000 per annum plus benefits
Job type: Full-time – 35 hours per week
__________________________________________________________________________________________________
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to
delivering safe, high-quality homes and support that enables independence, dignity, and wellbeing for those who have served their country.
To deliver a high-quality, customer-focused repairs and maintenance service across the charity’s housing portfolio. The Skilled Multi-Trade Operative will be responsible for completing responsive repairs, planned maintenance, and void property works to ensure homes are safe, compliant, and meet Decent Homes Standards. You will act as an ambassador for the organisation, ensuring residents are treated with respect, professionalism, and care at all times.
Key Responsibilities
Repairs & Maintenance
Voids & Property Turnaround
Tenant & Customer Focus
Compliance & Safety
Operational Delivery
Essential Skills & Experience
Closing date for applications: Tuesday, 31st March 2026 , 5pm
Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.
Stoll appointments are subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
About Camden People First
Camden People First is a user‑led organisation run by and for adults with learning disabilities. We promote independence, equality, and self‑advocacy across the London Borough of Camden. Our work centres on empowering people to speak up, make their own choices, and influence the services and policies that affect their lives.
This role supports our mission by helping adults with learning disabilities, build confidence, understand their rights, remove barriers and help them to take an active role in their community.
Role Purpose
To provide high‑quality, person‑centred advocacy for adults with learning disabilities, and neurodivergency in Camden. The Community Advocate helps individuals speak up, be heard, access services, challenge unfair treatment, and participate fully in decisions about their lives. The role also strengthens Camden People First’s presence in the community and supports our self‑advocacy groups.
As a Community Advocate, you will empower people to have a bigger voice, to be heard, and to be actively involved in decisions that affect their lives.
You will support individuals with issues including wellbeing and health, housing needs, accessing services, organising and attending meetings, and ensuring their rights are upheld.
Key Responsibilities
Advocacy & Empowerment
Community Engagement
Casework & Representation
Safeguarding & Rights Protection
Administration & Reporting
Internal Relationships
Reports to the Director, with caseload-only supervision by the Volunteer Caseload Supervisor.
Essential Skills & Experience
Desirable Skills
Personal Qualities
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Charity Officer, you will directly support our venues based at Mill Green Golf Club, The Arkley 9 Golf Club, and Ansty Golf Club, with a main presence at Mill Green and The Arkley 9.
Key Responsibilities
Programme Delivery:
Partnership Management:
Funding and Compliance:
Safeguarding and Wellbeing:
Community Engagement and Impact:
Administrative and Event Coordination:
Person Specification
Experience
Knowledge and Skills
Attitude and Approach
Revolutionising golf by breaking down barriers to create inclusive, modern hubs that foster community, wellbeing, and social connection for all.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Charity Delivery Lead will drive the success of key charity and community programs and charity initiatives across our 13 venues. Line managing staff in a matrix model, you will provide operational guidance, a delivery framework, and expert advice to ensure that each program is successfully implemented and achieves its objectives. You will collaborate closely with the General Manager of each venue, ensuring the alignment of charity initiatives with broader venue goals.
Key Responsibilities
Program Delivery Support
Provide expert advice and practical frameworks to Charity Officers as they deliver and facilitate key programs such as Fun, Food & Golf, Community Cafes, and This Girl Can. Ensure each program aligns with the charity’s mission and goals.
Program Coordination & Monitoring
Ensure that programs are delivered efficiently, consistently, and to a high standard across all venues. Support Charity Officers in tracking program outcomes and assessing impact, making adjustments as needed.
Training & Development
Provide training, resources, and support to Charity Officers to ensure they have the knowledge and tools necessary to deliver high-quality community programs. Share best practices and foster a culture of continuous improvement.
Framework & Process Development:
Develop and implement operational frameworks, guidelines, and processes for program delivery, ensuring consistency across all 13 venues. Provide ongoing feedback and recommendations to improve program quality and participant satisfaction and outcomes.
Reporting & Communication:
Report regularly to the Chief People Officer on program performance, challenges, and successes. Prepare reports and presentations for stakeholders (including Trustees), demonstrating the impact of charity programs and their alignment with the overall strategy.
Collaborative Working:
Work closely with the marketing and communications team to promote charity programs across different channels, including social media, local events, and the charity’s website. Help raise awareness of the charity’s work and encourage broader community participation.
Safeguarding and Wellbeing
Ensure that all programs adhere to safeguarding guidelines, especially for vulnerable groups such as those impacted by dementia and children. Promote a safe and inclusive environment for all participants.
Person Specification
Key Skills and Experience:
Desirable
Revolutionising golf by breaking down barriers to create inclusive, modern hubs that foster community, wellbeing, and social connection for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
About KLS’ Future Foundations education team
Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school.
Key Objectives for this Role
Working with the Senior Caseworker and Team Manager you will:
Key Objectives and Details for this Role
Working with the Senior Caseworker and Team Manager your role and responsibilities include:
•Support staff to liaise with families/carers to communicate information regarding our work
•Support staff to keep and maintain robust recording and monitoring systems
•Maintain, collect, edit and store documentation of our work including photos, case studies for Newsletters, funding reports and other records
•Support our senior case workers with weekly drop-in advice sessions at KLS, including completing forms with families, general admin tasks etc.
•Support casework team with making and following up on internal and/or external referrals, signposting whenever relevant and according to adequate referral pathways and in response to the young people’s/family's needs – with support and guidance from staff
•Add information to our database – guided by team leads/managers - log all cases; monitor progress and ensure all identified actions are taken
•Support with casework tasks, guided by senior caseworker and manager, from initial contact to resolution, maintaining confidentiality throughout
•Liaise with external agencies and organisations on behalf of clients
•Respond to enquiries by telephone, email, referring on internally or externally organisations when necessary
•Ensure records are kept and information managed confidentially in line with the data protection legislation
•Supporting Refugee team with general admin, database, evaluation data
•Maintain excellent safeguarding practices
•Supporting with partnerships liaison work – keeping records up to date
Teamwork and reporting
•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.
•Contribute to reports for trustees and funders and attend periodic meetings with funders
•Communicate well with other teams within KLS to provide a high-quality service to our members
Other Duties
•Participate in regular supervision and annual appraisals; help to identify your own job-related development and training needs.
•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.
•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Person Specification
The following skills and experience are required for this post:
Essential
· Fluency in Arabic (spoken and written) to effectively support Arabic-speaking service users and families
·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
·Ability to manage an independent workload and support the wider team
·Ability to work as part of small team, whilst also working independently
·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards
·Excellent IT skills including MS Office suite and ability to use Internet, email and social media
·Committed to KLS’s mission, vision and values
·Passionate about social justice, education and championing the value of families from refugee communities
·Excellent communicating skills (oral and written) with refugee families, staff and partner organisations
Desirable
·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities)
·Experience and sensitivity working with vulnerable communities who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with individuals
·Knowledge of up-to-date best practice as regards safeguarding the welfare of children and adults
·Excellent problem-solving skills and strong attention to detail
·A recognised casework/advice qualification
·Experience of collecting monitoring and evaluating data
·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya
·Knowledge of Battersea / Wandsworth
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.