Entry level jobs in south west
Homebased within North Wales & the Midlands
Full-time, 35 hours per week (potential job share)
Are you called to Mission?
Do you want to help bring life in all its fullness to people living in poverty across Asia and Africa in the name of Jesus? Do you enjoy building relationships, public speaking, and strategic thinking? Are you able to inspire others to bring lasting change? If so, we would love to hear from you!
You may have thought that leprosy is an ancient Biblical disease, but today someone is diagnosed with leprosy every two minutes. It is a disease of poverty, striking the most vulnerable. Stigma and discrimination mean many people with leprosy hide their symptoms for as long as possible, living in terrible fear of what will happen to them. But without fast treatment, leprosy can cause blindness and disable hands and feet. Rejection, isolation, hopelessness. We believe that this is not how God wants people to live. Will you join us to help end leprosy?
The Leprosy Mission (TLM) is the world’s largest leprosy-focused organisation, a pioneer in our field, with over 150 years’ experience serving people affected by this disease. We are a leading international development charity, working in nine countries across Africa and Asia. We are Christ-centered, following His leading to defeat leprosy and transform lives.
We are looking for an inspirational communicator to be the face of The Leprosy Mission. You’ll be working from home, with extensive travel across your region. As part of a fun and supportive team, you’ll be changing the lives of people who have been rejected by society. We have a culture of growing and learning together, providing extensive training in fundraising and international development. You’ll also have opportunities to visit projects overseas and see our work first hand.
We’re looking for:
- a relational public speaker, experienced in engaging audiences including churches and community groups
- proven success in fundraising or sales
- a confident networker
- experience of managing volunteers
- excellent interpersonal and communication skills
- willingness to work on Sundays and evenings as required, and occasional Saturdays
- the ability to develop and deliver a regional fundraising strategy.
TLM is an explicitly Christian charity, serving those of all faiths and none. There is an occupational requirement for the Community Partnerships Manager to be a committed Christian as you will be preaching and speaking in supporting churches.
A valid UK driving license is an essential requirement for the role. The successful candidate will be required to undertake a work health questionnaire.
TLM has a zero-tolerance policy towards any abuse, neglect and exploitation of all people. Successful candidates are expected to understand, sign and comply with all organisational policies, including the Safeguarding Code of Conduct and the Safeguarding Children & Vulnerable Adults Policy. Recruitment to all roles within TLM includes criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. We are committed to diversity and welcome applications from appropriately qualified people from all sections of the community, who have permission to work in the UK.
To apply and for more information on this role and the work of TLMGB, please visit our website via the apply button.
If you’re interested in a job share, please confirm your availability to work Sundays and two days in the week in your application.
Closing date: 9.00am on Thursday, 19 June 2025.
Preliminary interviews (via Zoom): Date to be agreed.
In-person interviews (Peterborough office): Date to be agreed.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team as a Lead Support Worker in Tadley!
Full UK Driving Licence Essential Covering Manual Vehicles
Are you passionate about supporting adults with learning disabilities and experienced in supported living or residential care settings? If so, this is your opportunity to lead by example and help make a measurable difference in people’s lives through Dimensions’ unique ‘Activate’ model.
About the Role: We’re looking for a dedicated Lead Support Worker to join our innovative team in Newbury. At our Supported Living Service, you’ll play a key role in enhancing the lives of four individuals, empowering their independence, and delivering exceptional support. This role is ideal for someone with experience as a support worker who is ready to take the next step and lead a team.
The service thrives on big ideas, so we need someone who is enthusiastic, creative, and solutions-oriented while maintaining a sense of fun. You’ll have access to industry-leading training, ensuring you’re equipped to excel in your role. This position is full-time (37.5 hours per week) and includes sleep-ins, weekends, and bank holidays. Shift patterns will be discussed during the interview process.
Why Join Us? Dimensions is one of the few social care organizations accredited by the Great Places to Work programme, offering a supportive environment for personal and professional growth.
What We’re Looking For:
- Someone passionate about championing the rights of the people we support.
- A proactive leader ready to educate and inspire others.
- A team player with experience in supported living or residential care settings.
Key Details:
- Pay Rate: £13.68 per hour.
- Hours: 37.5 hours per week.
Benefits of Working with Dimensions:
- Competitive pay and up to 35 days of paid annual leave (pro rata).
- Opportunities for career progression and industry-leading training.
- High Street discounts on retail, hospitality, entertainment, and more.
- Enhanced DBS paid for by us.
- Life assurance and company pension.
About Dimensions: Dimensions is a values-driven organization dedicated to empowering the people we support and fostering fulfilling careers for our colleagues. If you share our values and are ready to make a difference every day, we’d love to hear from you.
Next Steps: If you have questions or would like more details, please contact Andrew on 07 507 128 795 or submit a short application by clicking the button below.
Applications will be reviewed as they are received, and interviews will continue until the role is filled.
Important Information:
This role requires an enhanced DBS Disclosure, which we will obtain on your behalf.
Equality Commitment: Gender is considered a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 where mentioned.
Dimensions is an equal opportunities employer committed to diversity and inclusion. We are proud to be Disability Confident Committed and guarantee interviews for disabled applicants meeting the minimum criteria. If you need assistance with your application, we’re happy to support you with reasonable adjustments, including assistive technology at our offices.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
About the role
As a Finance Business Partner, you will have responsibility for the leading the annual budget setting process for the organisation – circa. £8m.
You'll report to to the CEO, Executive Team (ET), and with the Finance and Commercial Director (FCD) support the preparation of papers for the Board on the numbers, with narrative, detail and analysis where appropriate.
The role will not line manage but will be expected to coach, mentor, collaborate with and contribute to the development of the other members of the finance team - we are, all of us, internal customer facing.
As Finance Business Partner, you will be responsible for supporting budget holders to produce robust forecasts for the Management Accounts and to produce monthly Management Accounts with the Finance Manager.
Equality, Diversity and Inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.
We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
Closing date: 10 June 2025 at 08.00
Shortlisting date: 11 June 2025
Interviews: 20 June 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
We are looking for an experienced, confident and proactive fundraiser to join our income generation team to raise more grant income from charitable trusts and foundations primarily, along with corporates and other partners. These include local schools and community organisations. Maintaining great relationships with these and other supporters Is a key requirement of this role. A confident self-starter, you will have excellent verbal, written and interpersonal skills.
Role Purpose
Working alongside our chief executive (who is an experienced fundraiser), an external larger bid writing resource and heads of programmes, the key objectives are to successfully generate income with grants valuing up to c.£10k in line with KLS fundraising plan and annual budget; develop and maintain relationships, and secure funding from, a portfolio of loyal and prospective supporters. Stewardship, reporting, pipeline and other database management tasks are other key features of the role.
Responsibilities and Duties
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Drafting and submitting funding bids up to c£10k grant value
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Reporting to funders and supporting relationships with funders and partners
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Researching and identifying grant funding opportunities
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Managing bid writing process, including gathering input from colleagues
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Briefing programme colleagues on project monitoring required to produce funding reports, including case studies
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Working with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects and funders
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Ensuring project reports are completed and submitted to funders on time
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Maintaining administrative procedures effectively to support and monitor our fundraising activities. This includes keeping donor records and our database (Salesforce) up to date, ensuring income is recorded accurately and the pipeline is updated, mailing documents and thanking donors
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Comply with Data Protection law (GDPR) and the Fundraising Regulator code of fundraising practice
Skills and Experience
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Track record of fundraising from trusts and foundations for project, core, and multiyear funding
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Working with colleagues to complete funding bids and collect information for reporting requirements
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Proven effective lead generation skills
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Excellent verbal and written communication skills
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Ability to plan and prioritise to meet deadlines
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Excellent report writing for funders and proofreading skills
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Proven effective CRM database use such as the ability to maintain accurate record and income forecasting
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Donor stewardship experience
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Up-to-date knowledge of fundraising best practice and regulation, including GDPR
Personal Qualities
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Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society
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Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking
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Highly self-motivated and positive, with a self-managing “can do” attitude
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Self-directed, results driven and able to multi-task with resilience and adaptability.
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Strong collaborative spirit
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High levels of personal and professional integrity
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Strong attention to detail and quality
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Reliable, with a willingness to work flexibly outside of office hours.
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Clear commitment to our values
Further Information
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Katherine Low Settlement is committed to Diversity, Equity and Inclusion
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All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
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You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
As the Head of Connect & Nourish you will be responsible for providing a welcoming, accessible and nurturing environment based on all aspects of food from sourcing to delivery. This role is much more than delivering healthy, nutritious food, it is also about encouraging and enabling social and community cohesion through fellowship and support.
You will work closely with the CEO and Senior Leadership Team (SLT) to provide the strong, caring and effective leadership required for GL11 to thrive. You will consult and advise on GL11’s strategy and operational plans, making sure your team’s personal objectives are aligned to the overall plan and are on track to meet the agreed targets.
Through your leadership GL11 will continue to grow and be visible whilst meeting the varying needs of our communities. You will ensure that the welcoming and supportive culture of GL11 continues to inspire and that our vision, values and key aims are a living part of all our work. You will work collaboratively with the community to understand how, together, we can begin to effect system change in all our areas of work. You will use a community development approach and deliver through a range of resources including volunteers.
This role is based at the GL11 Community Hub in Cam, Gloucestershire. Remote working opportunities are very limited as community connection is an important part of the role.
For further information please look at our website and especially the Impact page. You are welcome to call us for an informal chat about the role.
The client requests no contact from agencies or media sales.
Team: Community & Events
Location: Homebased with occasional travel
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £49,655.50 per annum
Contract: Fixed term for 18 months
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Fundraising Programme Implementation Manager:
- The role will be responsible for reviewing and strengthening programme delivery across National Community Fundraising to increase long term engagement and net income contribution after the successful roll out of the community fundraising hubs in 2024. Working in collaboration with internal stakeholders, the role will develop the key strategic programmes (Local Corporate Partnerships, DIY Fundraising, Fundraising Volunteers, Local Events & Small Trusts) within National Community Fundraising to enable volunteer and supporter led fundraising to flourish.
- The role will also lead, develop and motivate the National Community Fundraising Assistant and the Community Fundraising Programme Development Officer. The Community Fundraising Programme Development Officer is responsible for delivering short-term projects to improve operational and financial management, to support the implementation of the new National Community Hubs and wider Community & Events strategy.
About the Community & Events team:
- We sit within the Marketing & Income Generation directorate
- The National Community Fundraising team at Cats Protection has recently gone through transformative change, implementing a new community hub structure in six regions across the UK. Leading and enabling community led fundraising in their area, they raise circa £3.5million income per year, making a significant contribution to Cats Protection’s work to make life better for cats.
What we’re looking for in our Community Fundraising Programme Implementation Manager:
- Community Fundraising experience at a senior level
- Programme / product management experience
- Line management experience with track record of developing individuals and leading a team
- Evidence of clear planning including setting objectives, implementation and demonstrable monitoring, review and evaluating skills
- Strong working knowledge of transaction/contact database (preferably CARE NG and/or Microsoft Dynamics)
- Detailed knowledge of the CIoF code of practice
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Please contact for a copy of the job description
Application closing date: 5th June 2025
Virtual interview date: 23rd June 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats


Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
About the Transformation directorate
The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.)
About the Insights Hub
The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine. Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights. The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.
About the role
As a Senior CRM and Data Officer, you’ll play a pivotal role in supporting staff across NCVO in making the most of our Customer Relationship Management (CRM) system. Acting as the go-to expert, you’ll provide guidance, training, and technical support to ensure the CRM is used confidently and effectively across the organisation. Your work will help maintain the quality and integrity of our data through regular imports, cleansing, and quality checks, ensuring compliance with data protection standards. You will also be instrumental in driving the adoption of best practices, empowering colleagues with the tools and knowledge to use data efficiently and responsibly.
You’ll also take the lead on developing and managing our Power BI reporting suite, creating impactful dashboards and visualisations that support data-driven decision-making. Working closely with stakeholders, you’ll translate complex needs into clear, accessible insights, drawing from data across Microsoft Dynamics and other integrated systems. Your role will include supporting ongoing CRM development projects, maintaining system integrations—particularly with Business Central—and contributing to a smooth rollout of new features. This is a hands-on, strategic role for someone who thrives on problem-solving, continuous improvement, and enabling others through data and technology.
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
How to apply
Please complete both parts of the application, quoting the reference SCDGO(T), and email us.
If you have any queries regarding our vacancies or experience any issues downloading or submitting your application form, please email us.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
Team: Individual Giving
Location: Homebased with occasional travel for meetings
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £42,750.72 per annum:
Contract: Fixed term for 12 months
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Individual Giving Officer:
- This role is crucial in delivering the charity’s Individual Giving programme, working across multiple communication channels to grow sustainable income for Cats Protection by recruiting and stewarding supporters across a range of products.
- This includes everything from making TV ads, working with Face-to-Face fundraisers, running our digital campaigns, mailings, telemarketing campaigns, and much more– all of which feature cats at the heart, of course. You will need to work with both internal departments and external agencies to ensure projects are delivered on schedule and within budget.
About the Individual Giving Team:
- We sit within the Marketing & Income Generation directorate
- Our team is responsible for the recruitment and retention of individual supporters to generate over £22 million each year and provide leads for the other teams in the directorate
- We currently have a team of 13 working across Acquisition and Retention on our Appeals and Raffles, Membership, Sponsorship, Lottery and regular giving programs using Mail, Face to Face, DRTV, email, Digital, Social and other paid media
What we’re looking for in our Senior Individual Giving Officer:
- Extensive experience in an Individual Giving or similar role, ideally working with agencies in the third sector
- Experience in leading the organisation of projects/activities or schedules
- Experience in budget management, ideally with multiple income and expenditure items
- Proven track record of achieving income against agreed financial targets, and measuring against KPIs
- Experience of at least some broad-based fundraising, such as Direct Mail, DRTV, telephone, digital or face-to-face fundraising
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 5th June 2025
Virtual interview date: 11th & 12th June 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats


Do you have a proven track record of leading high-performing, multi-disciplinary teams and a strong commitment to tackling housing injustice in Scotland? Then join Shelter Scotland as our new Head of Community and you could soon be at the forefront of driving transformational change across our Community and Training Teams. Our new strategic plan offers a unique opportunity to shape and deliver strategic initiatives that empower local communities, improve service delivery, and ensure that the voices of those impacted by the housing emergency are heard and acted upon.
About the role
This post is responsible for the management and development of the Community Function, comprising of three Community Teams (North, East and West) and the Training Team. The post shares joint responsibility with the Head of Services for the wider leadership and development of all functions and teams across Community & Services.
Flexibility is vital to effectively support the continuous development of our activities, aligned to the delivery of the Shelter Scotland Strategic Plan. This may necessitate changes to the teams or activities the role will manage.
Role specifics
We are seeking a strategic and collaborative leader to help drive the development and delivery of Shelter Scotland’s annual operational plan. This role plays a key part in managing internal projects, ensuring quality and compliance, and contributing to income generation through donor engagement and insight sharing. The successful candidate will manage teams and budgets, uphold high standards in service delivery, and support our campaigns by leveraging evidence and lived experience. A strong commitment to safeguarding, equality, and Shelter’s values is essential, as is the ability to lead by example.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Shelter Scotland is a one of six Directorates of Shelter. Led by the Director of Shelter Scotland, the Directorate comprises two departments: Community & Services and Communications & Advocacy. Both of these departments are led by an Assistant Director (AD).
The services and community work we deliver responds to individuals and households directly affected by the housing emergency. We deliver these activities in pursuit of the changes we seek to practice, culture and policy.
About Shelter Scotland
Shelter Scotland is Scotland’s national housing and homelessness charity. Our vision is of a home for everyone in Scotland. For over 50 years, the way we drive change has remained the same. We advise and support people in housing need today and use the insight we gain to inform our campaigns to change tomorrow. We also raise professional standards for those working in Scotland’s housing and homelessness sector by offering a broad range of training courses.
Home is a human right. It’s our foundation and where we thrive. Yet everyday thousands of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter Scotland. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter Scotland is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter Scotland does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Asylum Matters is looking for a dynamic campaigner committed to upholding the rights of people seeking asylum in Yorkshire & Humber and across the UK at a critical time. Asylum Matters plays a significant role in working towards positive change for refugees and people seeking asylum. We are a small team based around the UK, working locally and nationally with an extensive network of partners to advocate for progressive change in the asylum system. We work with frontline organisations and people with lived experience across the UK on a range of issues that affect people in the asylum system. We co-lead the award-winning Lift the Ban coalition campaign, that brings together almost 300 organisations calling for the right to work for people seeking asylum. The Yorkshire & Humber Campaigns Manager also lead our Lift the Ban campaign Nationally, working with our powerful coalition to raise our collective voices and call for working rights for people in the asylum system.
We are a facilitator of collaboration and joint action. Our work helps strengthen collective advocacy on asylum reform and ensures it is informed by the reality on the ground. We became an independent charity in 2021 and have ambitious plans for the future as we seek to maximise the potential of our collaborative campaigning model and identify opportunities for change at local, regional and national levels, in a challenging external environment.
The successful candidate will work in partnership with local organisations and networks in Yorkshire & Humber to develop and implement strategies for achieving change locally and nationally. They will have experience of developing and delivering impactful campaigns that have achieved change. They will be an effective communicator, able to build strong partnerships and work collaboratively with partners. They will be proactive, able to spot influencing opportunities and quickly mobilise support to respond to them. They will have a commitment to the vision of a fairer and more effective asylum system, and to empowering and working with those with direct experience of it.
We are particularly keen to hear from people with lived experience of the UK asylum system, anyone with lived experience who meets the essential criteria will be granted an interview.
Candidate must have the right to work in the UK.
Please submit your current CV, plus a supporting statement that details how you have the experience to meet the essential criteria within the Job Pack attached. Failure to submit a supporting statement or cover letter that details how you meet each of the 8 essential criteria will disqualify your application.
The client requests no contact from agencies or media sales.
About Climate Cymru (as hosted by the WCIA)
Climate Cymru is a movement of thousands of individuals and a network of over 380 organisations from all sectors in Wales, brought together by shared values and a recognition that the climate and nature emergencies require urgent, fair action. We believe that action should be guided by science and the voices of people across Wales.
Climate Cymru is hosted by the Welsh Centre for International Affairs (WCIA). WCIA is a charity that inspires people in Wales to learn about and take action on global issues. WCIA’s vision is that everyone in Wales contributes to creating a fairer and more peaceful world.
Climate Cymru is impact-focused and a powerful vehicle for change in Welsh society. We do this by:
- Putting pressure on those with power to take concrete action
- Engaging productively with the Welsh Government
- Making sure voices from across Wales are heard and represented
- Inspiring and connecting our network
- Amplifying and accelerating our partners' work
- Sharing important information and opportunities with our network and the wider public
- Learning from society in Wales, and beyond
- Building broad public support for action
- Representing Welsh voices and organisations nationally and internationally
Summary of the Role
Wales receives less than half the UK’s per-person civil society funding, a situation worsened by COVID-19, EU funding loss, public cuts, and the cost-of-living crisis. This is having a crippling impact on community groups and charities' ability to do their critical work. Climate Cymru is action-focused, has a large reach across Welsh society and is on a mission to do something about this issue. This role leads this potentially transformative work.
The post-holder will engage directly with trusts, foundations, philanthropic funders and collaborative networks to unlock more funding for groups in Wales. They will also lead the development of innovative, practical solutions to improve how funding is distributed, particularly to grassroots, under-resourced and historically excluded communities. This includes rolling out pioneering models of shared capacity, developing a Wales-specific environmental funding database, and providing strategic guidance to groups seeking funding.
The Head of Funding Innovation will work to influence funders, reshape funding infrastructure, and build the capacity of the Climate Cymru movement to access the resources it needs. Working closely with the Head of Renewable Energy and the wider Climate Cymru team, this role will be central to ensuring that funding systems in Wales are fairer, more inclusive, and better able to meet the scale of the climate and nature crisis.
Additionally, the role involves communicating the compelling cases for investment in Wales, and working with Climate Cymru’s communication team to gather and share powerful stories to help shift narratives around Wales as a place for ambitious, high-impact funding.
Specific responsibilities for the role
Funding strategy & funder engagement
- Develop and implement a strategy to increase the volume and accessibility of trust, foundation and philanthropic funding for climate, nature and social justice work in Wales.
- Build and maintain strong relationships with UK-wide and Wales-based funders, including trusts, foundations, philanthropic networks and collaborative funding bodies.
- Actively engage with the Environmental Funders Network and other relevant groups to amplify Welsh perspectives and influence funder priorities.
- Represent Climate Cymru and Wales in national funder conversations, advocating for funding approaches that meet the needs of community groups and organisations across Wales.
Capacity building, effective & fairer distribution
- Refine and facilitate the roll-out of innovative distributive models piloted by Climate Cymru, which offer access to skills and supportive capacity for grassroots groups, helping to reduce duplicated effort and increase sector-wide efficiency.
- Familiarise with available funding support, tools, templates, training providers and best-practice resources and signpost groups to the support they need.
- Coordinate and deliver personalised funding consultations, offering strategic advice to community groups and organisations in the Climate Cymru movement.
- Produce and maintain a Wales-relevant environmental funding database and ensure it is accessible, intuitively easy to use, regularly updated, and widely used across the sector.
Strengthening Wales’ funding infrastructure
- Identify systemic barriers to equitable funding in Wales, and co-develop practical, creative solutions with funders, civil society partners, and policy experts.
- Support trusts and foundations to design more accessible, inclusive grant programmes—especially those aimed at grassroots and marginalised groups.
- Convene collaborative learning spaces to share insights, pilot new models, and promote a culture of innovation within the Welsh funding ecosystem.
Strategic funding events & communications
- Work closely with the Climate Cymru communications team to produce inspiring written and visual content that supports a compelling case for funders to support Welsh grassroots action and organisations.
Additional Responsibilities
- Track and evaluate the project’s impact on funder engagement and access to funding in Wales, providing regular insights and recommendations to improve effectiveness.
- Undertake other duties as the line manager requires, to support the overall success of Climate Cymru’s initiatives.
Person Specification
Applicants must demonstrate the following attributes by linking them with relevant experiences and achievements in the job application statement.
Essential requirements
- Demonstrated understanding of, and commitment to, Climate Cymru’s mission and WCIA’s vision for a fairer, more peaceful world.
- Excellent written and verbal communication skills, with the ability to craft complex ideas into clear, compelling narratives for different audiences.
- An understanding of the funding landscape, including the current challenges and opportunities for civil society, environmental and grassroots groups.
- Strong organisational and project management skills, including the ability to manage databases, track engagement, and deliver high-quality work to deadlines.
- Ability to work collaboratively with a wide range of stakeholders, including funders, charities, and community groups.
- Excellent networking and relationship-building capabilities.
- A strong appetite for change and a proven ability to inspire change and drive strategic outcomes.
Desirable attributes
- Established professional relationships with relevant funders, philanthropic networks, or membership bodies within and outside of Wales.
- Understanding of the funding landscape in Wales, including established structural funding inequalities.
- Proven varied experience of securing funding from trusts, foundations and/or philanthropy.
- Varied professional experience working within trusts, foundations and philanthropy.
- Experience in environmental, climate and social justice work.
- Fluency in Welsh, with the ability to write and deliver communications in Welsh and bilingually.
- A strong commitment to diversity, equity, and inclusion, with experience supporting people from diverse backgrounds to access funding.
- Familiarity with database creation or management, especially for monitoring funding trends and improving resource access.
- Experience designing or delivering support services or resources (e.g. funding consultations, toolkits, or databases) to build capacity across a network and sector.
Ynghylch Climate Cymru (wedi'i letyga gan WCIA)
Mae Climate Cymru yn fudiad o filoedd o unigolion, ac yn rhwydwaith o gannoedd o sefydliadau o bob sector yng Nghymru, sydd wedi cael eu dwyn ynghyd trwy gyfrwng gwerthoedd a rennir, a chydnabyddiaeth bod yr argyfwng hinsawdd a natur yn gofyn am weithredu brys a theg. Rydym yn credu y dylai gweithredu gael ei lywio gan wyddoniaeth a lleisiau pobl ar draws Cymru.
Mae Climate Cymru yn cael ei letya gan Ganolfan Materion Rhyngwladol Cymru (WCIA). Elusen ydy WCIA, sy'n ysbrydoli pobl yng Nghymru i ddysgu am faterion byd-eang, a gweithredu arnynt. Gweledigaeth WCIA yw bod pawb yng Nghymru yn cyfrannu at greu byd tecach a mwy heddychlon.
Mae Climate Cymru yn canolbwyntio ar effaith, yn ddeinamig, ac yn gyfrwng pwerus dros newid yng nghymdeithas Cymru. Rydym yn gwneud hyn drwy’r ffyrdd canlynol:
- Rhoi pwysau ar y rheini sydd â phŵer i weithredu’n gadarn.
- Ymgysylltu'n gynhyrchiol â Llywodraeth Cymru
- Gwneud yn siŵr bod lleisiau o ar draws Cymru yn cael eu clywed a’u cynrychioli
- Ysbrydoli a chysylltu ein rhwydwaith
- Ehangu a chyflymu gwaith ein partneriaid
- Rhannu gwybodaeth bwysig a chyfleoedd gyda’n rhwydwaith a’r cyhoedd ehangach
- Dysgu gan Gymdeithas yng Nghymru, a thu hwnt
- Datblygu cefnogaeth gyhoeddus eang ar gyfer gweithredu
- Cynrychioli lleisiau a sefydliadau Cymru yn genedlaethol ac yn rhyngwladol
Crynodeb o’r Rôl
Mae Cymru yn derbyn llai na hanner cyllid cymdeithas sifil fesul person y DU, sefyllfa a waethygwyd gan COVID-19, colli cyllid yr UE, toriadau cyhoeddus, a'r argyfwng costau byw. Mae hyn yn cael effaith ddifrifol ar allu grwpiau cymunedol ac elusennau i wneud eu gwaith beirniadol. Mae Climate Cymru yn canolbwyntio ar weithredu, mae ganddo gyrhaeddiad mawr ar draws cymdeithas Cymru ac mae ar genhadaeth i wneud rhywbeth am y mater hwn. Mae'r rôl hon yn arwain y gwaith trawsnewidiol hwn.
Bydd deiliad y swydd yn ymgysylltu'n uniongyrchol ag ymddiriedolaethau, sefydliadau, cyllidwyr dyngarol a rhwydweithiau cydweithredol i ddatgloi mwy o gyllid i grwpiau yng Nghymru. Byddant hefyd yn arwain y gwaith o ddatblygu atebion arloesol, ymarferol i wella sut mae cyllid yn cael ei ddosbarthu, yn enwedig i gymunedau ar lawr gwlad, heb adnoddau ac sydd wedi'u heithrio'n hanesyddol. Mae hyn yn cynnwys cyflwyno modelau arloesol o gapasiti a rennir, datblygu cronfa ddata cyllid amgylcheddol penodol i Gymru, a darparu arweiniad strategol i grwpiau sy'n ceisio cyllid.
Bydd y Pennaeth Arloesi Cyllid yn gweithio i ddylanwadu ar gyllidwyr, ail-lunio seilwaith cyllido, ac adeiladu gallu mudiad Climate Cymru i gael gafael ar yr adnoddau sydd eu hangen arno. Gan weithio'n agos gyda'r Pennaeth Ynni Adnewyddadwy a thîm ehangach Climate Cymru, bydd y rôl hon yn ganolog i sicrhau bod systemau cyllido yng Nghymru yn decach, yn fwy cynhwysol, ac yn gallu cwrdd yn well â graddfa'r argyfwng hinsawdd a natur.
Yn ogystal, mae'r rôl yn cynnwys cyfathrebu'r achosion cymhellol ar gyfer buddsoddi yng Nghymru, a gweithio gyda thîm cyfathrebu Climate Cymru i gasglu a rhannu straeon pwerus i helpu i newid naratifau ledled Cymru fel lle ar gyfer cyllid uchelgeisiol, effaith uchel.
Cyfrifoldebau penodol ar gyfer y rôl hon
Strategaeth cyllido ac ymgysylltu â chyllidwyr
- Datblygu a gweithredu strategaeth i gynyddu cyfaint a hygyrchedd cyllid ymddiriedolaeth, sefydliad a dyngarol ar gyfer gwaith hinsawdd, natur a chyfiawnder cymdeithasol yng Nghymru.
- Adeiladu a chynnal perthnasoedd cryf gyda chyllidwyr ledled y DU a Chymru, gan gynnwys ymddiriedolaethau, sefydliadau, rhwydweithiau dyngarol a chyrff cyllido cydweithredol.
- Ymgysylltu'n weithredol â'r Rhwydwaith Cyllidwyr Amgylcheddol a grwpiau perthnasol eraill i ymhelaethu ar safbwyntiau Cymru a dylanwadu ar flaenoriaethau cyllidwyr.
- Cynrychioli Climate Cymru a Chymru mewn sgyrsiau cyllidwyr cenedlaethol, gan eirioli dros ddulliau cyllido sy'n diwallu anghenion grwpiau a sefydliadau cymunedol ledled Cymru.
Adeiladu gallu, dosbarthiad effeithiol a thecach
- Mireinio a hwyluso cyflwyno modelau dosbarthu arloesol a dreialwyd gan Climate Cymru, sy'n cynnig mynediad at sgiliau a gallu cefnogol i grwpiau ar lawr gwlad, gan helpu i leihau ymdrech ddyblyg a chynyddu effeithlonrwydd ar draws y sector.
- Ymgyfarwyddo â'r cymorth cyllidol sydd ar gael, offer, templedi, darparwyr hyfforddiant ac adnoddau arfer-gorau a cyfeirio grwipiau at y cymorth sydd ei angen arnynt.
- Cydlynu a chyflwyno ymgynghoriadau cyllido wedi'u personoli, gan gynnig cyngor strategol i grwpiau a sefydliadau cymunedol ym mudiad Climate Cymru.
- Cynhyrchu a chynnal cronfa ddata cyllid amgylcheddol sy'n berthnasol i Gymru a sicrhau ei bod yn hygyrch, yn reddfol hawdd i'w defnyddio, yn cael ei diweddaru'n rheolaidd, ac yn cael ei defnyddio'n helaeth ar draws y sector.
Cryfhau seilwaith cyllid Cymru
- Nodi rhwystrau systemig i gyllid teg yng Nghymru, a chyd-ddatblygu atebion ymarferol, creadigol gyda chyllidwyr, partneriaid cymdeithas sifil, ac arbenigwyr polisi.
- Cefnogi ymddiriedolaethau a sefydliadau i ddylunio rhaglenni grant mwy hygyrch, cynhwysol - yn enwedig y rhai sydd wedi'u hanelu at grwpiau llawr gwlad ac ymylol.
- Cynnull mannau dysgu cydweithredol i rannu mewnwelediadau, treialu modelau newydd, a hyrwyddo diwylliant o arloesi o fewn ecosystem cyllido Cymru.
Cyllido digwyddiadau a chyfathrebu strategol
- Gweithio'n agos gyda thîm cyfathrebu Climate Cymru i gynhyrchu cynnwys ysgrifenedig a gweledol ysbrydoledig sy'n cefnogi achos cymhellol i gyllidwyr gefnogi gweithredu a sefydliadau ar lawr gwlad Cymru.
Cyfrifoldebau Ychwanegol
- Olrhain a gwerthuso effaith y prosiect ar ymgysylltu â chyllidwyr a mynediad at gyllid yng Nghymru, gan ddarparu mewnwelediadau ac argymhellion rheolaidd i wella effeithiolrwydd.
- Ymgymryd â dyletswyddau eraill fel sy'n ofynnol gan y rheolwr llinell, i gefnogi llwyddiant cyffredinol mentrau Climate Cymru.
Manyleb Person
Rhaid i ymgeiswyr ddangos y priodoleddau canlynol trwy eu cysylltu â phrofiadau a chyflawniadau perthnasol yn natganiad y cais am swydd.
Gofynion hanfodol
- Dangos dealltwriaeth o genhadaeth Climate Cymru a gweledigaeth WCIA ar gyfer byd mwy teg, heddychlon, ac ymrwymo i hyn.
- Sgiliau cyfathrebu ysgrifenedig a llafar rhagorol, gyda'r gallu i greu syniadau cymhleth i naratifau clir, cymhellol ar gyfer gwahanol gynulleidfaoedd.
- Dealltwriaeth o'r dirwedd cyllido, gan gynnwys yr heriau a'r cyfleoedd cyfredol ar gyfer cymdeithas sifil, grwpiau amgylcheddol a llawr gwlad.
- Sgiliau sefydliadol a rheoli prosiectau cryf, gan gynnwys y gallu i reoli cronfeydd data, olrhain ymgysylltiad, a darparu gwaith o ansawdd uchel i ddyddiadau cau.
- Y gallu i gyd-weithio ag ystod eang o randdeiliaid, gan gynnwys cyllidwyr, elusennau, a grwpiau cymunedol.
- Galluoedd rhwydweithio a meithrin perthnasoedd rhagorol.
- Awydd cryf am newid a gallu profedig i ysbrydoli newid a gyrru canlyniadau strategol.
Gofynion dymunol
- Sefydlu perthnasoedd proffesiynol gyda chyllidwyr perthnasol, rhwydweithiau dyngarol, neu gyrff aelodaeth o fewn a thu allan i Gymru.
- Dealltwriaeth o'r dirwedd ariannu yng Nghymru, gan gynnwys anghydraddoldebau cyllid strwythurol sefydledig.
- Profiad amrywiol o sicrhau cyllid gan ymddiriedolaethau, sefydliadau a / neu ddyngarwch.
- Profiad proffesiynol amrywiol o weithio mewn ymddiriedolaethau, sefydliadau a dyngarwch.
- Profiad mewn gwaith amgylcheddol, hinsawdd a chyfiawnder cymdeithasol.
- Rhuglder yn y Gymraeg, gyda'r gallu i ysgrifennu a chyflwyno cyfathrebiadau yn Gymraeg ac yn ddwyieithog.
- Ymrwymiad cryf i amrywiaeth, tegwch a chynhwysiant, gyda phrofiad o gefnogi pobl o gefndiroedd amrywiol i gael mynediad at gyllid.
- Cyfarwydd â chreu neu reoli cronfa ddata, yn enwedig ar gyfer monitro tueddiadau cyllido a gwella mynediad at adnoddau.
- Profiad o ddylunio neu ddarparu gwasanaethau neu adnoddau cymorth (e.e. ymgynghoriadau cyllido, pecynnau cymorth, neu gronfeydd data) i adeiladu capasiti ar draws rhwydwaith a sector.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate and proactive fundraiser eager to play a pivotal role in transforming education opportunities for children through locally powered change? If so, we’d love to hear from you.
With outstanding relationship-building and stewardship skills, you’ll work collaboratively with the AfriKids team in northern Ghana and the UK to identify and steward our committed and passionate supporters in the UK and internationally.
Reporting to the Head of Fundraising, and part of a small but ambitious fundraising team, you will manage our relationships with many of AfriKids existing and prospective major and mid-level donors, as well as have oversight of our small individual giving and community & events programmes.
Your role will focus on building existing relationships, developing stewardship plans, identifying and researching prospects and forming proposals. You’ll work closely with our Communications Manager to develop bi-annual appeals to our donors, securing match funding opportunities and developing engaging asks. You’ll also work to build a legacy giving ask, and explore other fundraising opportunities relevant to our target audience.
You will play a key role in supporting the development of the team’s fundraising strategy, using your experience and knowledge of the fundraising landscape to help us devise an ambitious but sustainable plan to expand and safeguard our work into the future.
Unlocking the power of communities to ensure children's rights in northern Ghana, so that they can thrive now and as the leaders of tomorrow.



Role title: Financial Controller
Reference: FC 2025
Location: Flexible remote, but must be resident in the UK
Salary: £48,000 per annum
Hours: Full time 35 hours per week
Born Free works tirelessly to ensure that all wild animals, whether living in captivity or the wild, are treated with compassion and respect and can live according to their needs. As a leading wildlife and conservation charity, we oppose the exploitation of wild animals in captivity and campaign to keep them where they belong – in the wild.
About this opportunity
Are you passionate about wild animals and conservation with experience of working in a small but busy finance team? Are you looking for an exciting opportunity to take your career to its next stage? We are recruiting a Financial Controller. This is an essential role that ensures the integrity of our financial systems, data and processes. The role leads on financial monitoring and reporting (both internal and external), delivering robust and timely outputs that meet the needs of users. The Financial Controller is instrumental in facilitating the Charity’s adherence to tax, legal and regulatory requirements. The role also oversees our payments and payroll processing and has one direct line report. There is close liaison with Born Free’s two finance managers based in Kenya and Ethiopia. The role reports to the Chief Financial Officer.
The successful candidate will be proactive and adaptable and will work well with colleagues across other disciplines to ensure processes are fit for purpose, efficient and understood. With a keen eye for detail and a methodical approach, you will be highly proficient in Excel and experienced in delivering a varied workload. You will have a demonstrable record of working collaboratively as well as independently, and a good understanding of the UK charity sector.
Resourceful, organised and a team player, with excellent communication and interpersonal skills, you will need to deliver with drive and enthusiasm, be able to work with minimum supervision and show good judgement and initiative.
This is a fantastic opportunity to make your mark as a finance professional in a much-loved charity. Applicants for this role must be CCAB qualified, or part-qualified with substantial, relevant experience.
Our excellent benefits package includes opportunities for continuous professional learning, a generous annual leave entitlement, a competitive pension, and wellbeing support to help you maintain a healthy work-life balance.
Born Free is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.
The closing date for applications is: 09:00 on Monday, 16th June 2025.
Interviews will be held virtually on: Thursday 19th/Friday 20th June.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Born Free politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Contract: 12-month fixed-term maternity cover, full time – 37.5 hours per week
Salary: £25,787 - £27,886 per annum
Location: Southampton, SO30 2HL
Closing date: Thursday 12 June 2025
Interview date: Thursday 19 & Friday 20 June 2025
Planned start date: Monday 18 August 2025
We’re looking for a passionate and driven Assistant Manager – Client Services to join our team at the Southampton rehoming centre and help lead our work supporting people and pets. If you have a talent for delivering outstanding client care, strong people management skills, and a genuine love for animal welfare, this is your opportunity to make a meaningful impact.
More about the role
Our Southampton Rehoming Centre plays a vital role in supporting animals and their people, with on-site kennels and a cattery providing direct care and rehoming services. As part of a compassionate and dedicated team, you’ll help oversee day-to-day operations, support our clients, and ensure we’re making a positive difference in the lives of pets and their owners every day.
As Assistant Manager – Client Services, you’ll be at the forefront of this work. You’ll:
- Lead and line manage the client services team to deliver exceptional care from first enquiry through to adoption or other support
- Work closely with the team to assess and admit pets, match them with the right adopters, and guide clients through every step of their journey
- Use data and insights to shape services and continuously improve client experience
- Collaborate with the local leadership team to meet targets and drive pet welfare outcomes
- Be hands-on with day-to-day operations including managing enquiries, prioritising admissions and promoting pets in our care
This is a 12-month maternity cover position, working full time at 37.5 hours per week on a rota that includes 1 in 3 weekends and bank holidays. The working day is from 8.30am to 5.00pm.
About you
You understand what it takes to match pets with new homes and are passionate about delivering an outstanding client experience. With a sharp eye for detail and a drive for improvement, you know how to assess what’s working – and what’s not.
As a people manager, you're confident in leading by example, setting expectations, and ensuring your team has the support they need to succeed.
A natural leader, you bring out the best in your team, supporting and coaching them to grow. You're calm under pressure, thrive in busy environments, and communicate clearly with people from all walks of life.
Your resilience and empathy shine through in emotional situations, helping you build trust, handle challenges with care, and create a compassionate, high-performing team.
Knowledge, skills, and experience:
- Experience of working in a rescue welfare environment.
- Significant experience of managing a team.
- Experience in delivering high level client service.
- Experience of working in a fast-paced environment.
- High standard of verbal and written communication.
- Proven decision-making ability.
- Current full driving licence.
- The ability to demonstrate, understand and apply our Blue Cross Values
It would be great (but not essential) if you also had:
- Performance management and improvement experience.
- Understanding of safeguarding issues.
- Experience of admission and adoption processes in a rescue environment.
Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need.
How to apply
Click the apply button below and complete the online application process before the closing date Thursday 12 June 2025.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
The client requests no contact from agencies or media sales.
Are you a passionate HR professional who cares about people-focused solutions?
Whether it’s due to homelessness or poor mental health, the number of people experiencing a crisis is on the rise. Connection Support believes in a future where people are free from crisis. But for the times when crises do happen, we’ll be there to help every step of the way.
Does this sound like something you want to be a part of?
We are currently recruiting for a Head of People Services to support us with our delivery of our people strategy.
The impact you will have
Providing strategic direction with a hands-on role, you will make a meaningful and valued contribution from the outset.
You will lead the development and execution of HR strategies and people-focused solutions that align with the Organisation’s mission, vision and values.
Focusing on enhancing operational efficiency, you will also drive HR transformation initiatives and foster a culture of continuous improvement within the HR function, management team and across the wider organization, using data and reporting to add value.
This is an exciting time to join Connection Support as we celebrate our 30th anniversary and turn our focus to preventing homelessness long before it happens, as well as continuing to provide support for those in crisis.
Contract: Permanent.
Hours: 37.5 hours per week
Salary: £42,322 - £47,949 per annum, dependent on experience.
Location: Hybrid/ based in one of our main offices across our areas of operation (Oxfordshire, Buckinghamshire and Milton Keynes) with flexibility to travel between offices and work from home.
Closing date: Tuesday 17th June @10am
Interview dates: Week commencing 23rd June
About you
You have significant HR management experience, with a CIPD level 7/equivalent qualification or expert by experience. Your experience includes project planning and implementation, employee relations, TUPE and demonstrable knowledge of employment legislation and HR best practice. In addition, you are proficient in using HR metrics and data analytics to create insights to inform business decisions and measure HR effectiveness.
You have a proven ability to lead organisational change and drive HR process improvements and have some experience or knowledge of technological solutions. In addition, your strong team leadership experience supports your ability to coach, mentor and develop HR teams and managers.
Due to the nature of the role, a driving licence and access to a vehicle is essential for this role.
You will be passionate about the impact you can have by being part of Connection Support, and your values align with ours.
What we offer in return
Connection Support is committed to equality of opportunity, to being fair and inclusive and ensuring everyone is valued, treated with respect and has a positive experience.
We welcome applications from all backgrounds and underrepresented candidates, including but not limited to Black, Asian, ethnic backgrounds, people with disabilities, neurodivergent people, LGBTQIA+, men, women, and people with lived experience.
We have been named as one of the top 10 charities to work for in the UK by Best Companies and offer fantastic benefits including 30 days annual leave (pro rata for part time), plus bank holidays, sick pay, and an enhanced benefits package which includes cover on health benefits, eco travel incentives, childcare discounts, retail discounts and much more.
Should you need additional support with your application or require adjustments to any part of our recruitment process please don’t hesitate to ask. We are more than happy to help, drop us an email or call direct to discuss your requirements.
Connection Support is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
The client requests no contact from agencies or media sales.