Jobs in SW2 3RR
Stewardship Manager for Mighty Hikes
12 months fixed term contract
Full time (34.5 hours)
Location – Hybrid between home and a Macmillan office (see what this looks like in the advert text)
£35,200 - £39,200 per annum
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Join the team behind Macmillan’s Mighty Hikes
Each year, Macmillan’s Mighty Hikes inspire thousands of people to take on marathon distance hikes across some of the UK’s most beautiful landscapes, raising over £70 million to support people living with cancer.
We’re looking for a creative and results-driven Stewardship Manager to deliver of our inspiring multi-channel supporter journey for the 2026 Mighty Hikes series.
About the role
Reporting to the Senior Stewardship Manager and working closely with the Events Officer, you’ll deliver an engaging, insight-led stewardship journey that supports and motivates Mighty Hikers before, during, and after their event.
In this role, your week might include:
- Creating inspiring and motivational email campaigns to help participants fundraise and train.
- Working with our registration platform provider – briefing development, using insight to optimise user’s journeys.
- Briefing creative agencies on content and assets that engage and inspire fundraising.
- Managing outbound calling campaigns with external agencies and tracking success.
- Analysing JustGiving data to report on fundraising performance and identify stewardship improvements.
- Line managing the Mighty Hikes Assistant, supporting their day-to-day activities and development.
This role includes weekend work, attending events to cheer on our participants (don’t worry – no desks involved!). You’ll receive time off in lieu, and while a full UK driving licence is preferred, a willingness to drive a van is a bonus.
Please note: All candidates will be subject to a criminal record check, paid for by Macmillan. Any existing enhancements must be declared. The internal job title for this role is Challenge Events Programme Manager.
About you:
We’re looking for someone with a passion for supporter engagement, strong project management skills, and a sharp eye for insight-driven optimisation.
You’ll need:
- Stewardship experience – delivering engaging, multi-channel campaigns with personalisation.
- Analytical mindset – confident using data to evaluate performance and drive improvements.
- Project management – able to juggle multiple deadlines and priorities effectively.
- Strong communicator – able to influence and collaborate across a range of internal and external stakeholders.
- Relationship builder – positive, professional, and collaborative.
- Digital knowledge – familiarity with online registration platforms and digital journeys (desirable).
About hybrid working in this role
We have three offices; our Head Office in London and two workspaces based in Shipley and Glasgow. There are no fixed weekly office days for this role, and we support flexible, hybrid working arrangements. In terms of requirements for in-person attendance, the postholder will be expected to attend Challenge Events Away Days (quarterly), Mighty Hike team meetings (monthly) and reviews or planning meetings with key suppliers (these will be infrequent and arranged with as much notice as possible).
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline is 23:59 on Monday 20 October 2025
Interviews will be held w/c 27 October 2025.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
A little about us
Our mission is to bring hope and positive change to children and families. Through complementary and creative early intervention services, we seek to build resilience and improve children’s life chances.
The Catholic Children’s Society (CCS) is one of the largest providers of mental health services to schools in London and the Southeast. Our Connect-Ed service includes around 50 counsellors and therapists working on-site in over 70 schools. We also offer high-quality early years education and holistic family support, including emergency assistance for families in crisis.
We work with children and families of all faiths and none. Our sole aim is to help those in greatest need overcome the challenges they face and achieve their potential. Our work is underpinned by our core values of integrity, compassion, inclusion and partnership.
What we are looking for
We are seeking an enthusiastic and detail-oriented Project Officer to support the delivery and evaluation of our mental health services in schools, as well as our nursery and family centre. You’ll be part of a passionate team working to improve children’s life chances through early intervention and family support.
Duties and Responsibilities
Service Analysis and Quality Assurance
- Support the collection and analysis of accurate, timely and high-quality data on our services via Salesforce CRM (training provided, with the opportunity to become a qualified Salesforce Administrator).
- Assist Service Managers in delivering mental health training for school staff and parents/carers, including managing bookings, invites, attendance lists, and queries.
- Coordinate, monitor and support the evaluation of whole school services, including training and wellbeing interventions.
- Maintain effective and up-to-date digital filing systems.
- Build strong relationships with colleagues and external contacts, developing a deep understanding of our services and their impact on children’s lives.
Family Liaison and Support
- Undertake office and reception duties from 4pm – 6.30pm, including liaising with parents, answering calls, and welcoming visitors.
- Support the recruitment and onboarding of new families to our nursery and family centre, including reviewing statutory childcare funding options.
- Help develop a programme of workshops for parents/carers, assessing needs and tailoring support.
- Assist in the delivery, evaluation and monitoring of mental health and wellbeing services for families using the nursery.
- Collaborate with the Centre Coordinator to plan and deliver family activities, including day trips to safari parks and the seaside.
Note: Flexibility and a positive attitude are essential to support our organisational goals. This job description outlines the initial responsibilities and may evolve over time. It does not form part of the employment contract.
Why join us?
The successful candidate will receive an excellent package including:
- Generous annual leave allowance of 27 days p.a. (pro rata), plus bank holidays.
- Up to 11% employer pension contribution.
- Access to a staff Health Plan and Employee Assistance Programme.
- Training opportunities, including Salesforce Administrator certification.
- The chance to make a meaningful difference every day.
Salary:
£15,600 per annum (pro rata of £34,125 FTE)
Hours:
16 hours per week
2:30pm – 6:30pm, four days per week (days negotiable)
Location:
St Francis Family Centre, 34 Wades Place, London E14 0DE
Please note: homeworking is not possible for this role.
Key dates:
- Closing Date: Sunday, 27th October 2025
- Interview Date: Monday, 3rd November 2025
Safeguarding
CCS is committed to safer recruitment and maintaining a strong and positive safeguarding culture. This post will be subject to an enhanced DBS check. References from current/past employers will also be sought once an offer has been made.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic, experienced programme coordinator to lead our Travelling with Confidence grant, engaging and empowering disabled people, promoting independent mobility, using rail and connecting modes. Working with our members and partners you will coordinate and support the delivery of this important programme, helping to ensure it is participatory, empowering, effective and well-evaluated, while sharing learnings and building a lasting legacy.
Salary: £36,400 (FTE)
Days: Part-time, 3.5 days (25.9hrs) p/w – flexible working patterns available
Benefits: 25 days’ annual leave plus bank holidays; pension with employer contribution of 3%; flexi-time working (core hours 10am-3pm); access to Employee Assistance Programme
Contract type: Fixed term, until 26 February 2027 (15 months)
Location: Home-based (location flexible, within Great Britain)
Direct reports: None, but responsible for liaison with and reporting from delivery partners
About us
Community Rail Network is a not-for-profit organisation, working across Britain to support a growing ‘community rail’ movement. Community rail promotes sustainable and inclusive travel, coordinates volunteering and place-making projects, and brings people together.
Community rail is made up of 75 community-based partnership organisations, 1,300 station friends volunteer groups, and other community-led initiatives around Britain. Their activities range from creative projects with young people, to advising train operators on service improvements, to building travel confidence with families and marginalised groups, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic team of 22 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
Responsibilities
Programme coordination, delivery and monitoring and evaluation:
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Ensure good coordination and communication between delivery partners and support their high-quality delivery in line with timeframes and requirements, including via steering group meetings and individual support.
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Offer support, guidance and ideas to our delivery partners to assist their work, helping them to build capacity and confidence and meet their objectives. This includes support to engage with, and draw on the experiences, ideas and voices of disabled people.
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Support delivery partners in developing and embedding co-creation principles and empowering ways of working for their projects, drawing on good practice and expertise.
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Work with stakeholders at all levels to facilitate positive collaboration and help develop our wider network while supporting project objectives and raising awareness about this work.
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Produce communications content to support project delivery, such as case studies and blogs, and work with our Communications and Policy team to promote the programme, its achievements, and amplify the voices/views/needs of the disabled people engaged.
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Manage the delivery of a accompanying small grant fund (using/adapting our existing processes and systems) for other community rail partnerships/groups to deliver travel confidence initiatives with disabled people. Provide similar support and advice to those grant-funded to that offered to the core delivery partners, in line with their needs.
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Support monitoring, data collection and meaningful evaluation by all core and grant-funded delivery partners, ensuring this is in line with project reporting requirements, and serves our goals around legacy-building and empowering those involved.
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Monitor and review project objectives, troubleshooting any issues in a timely manner.
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Financial management of the grant budget, managing internal (Community Rail Network) budget spend as well as monitoring the delivery partner budgets in partnership with the project leads, ensuring these are in line with agreed grant funding.
Grant administration, reporting and liaison
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Maintain and develop relations with the grant provider, ensuring we meet reporting deadlines and other requirements (such as attendance at progress meetings).
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Work with project partners to agree the data set requirements and outcome parameters for evaluation, and provide suitable reporting tools.
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Completion of grant reports and financial statements, including coordinating and reviewing project delivery data (from project partners).
Evaluation and legacy building
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Work collaboratively with an external evaluation consultant to assess and enhance current monitoring and evaluation approaches, co-develop theories of change, and embed participatory and inclusive evaluative practices throughout the programme.
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Produce guidance and tools to support wider delivery across community rail and beyond, working with our member support and communications teams.
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Work with colleagues, members and partners to raise wider awareness about the project and its findings and build a legacy. This includes set up and delivery of a member webinar (with support from the events team) to share project experiences.
Team and partnership working (as relevant and appropriate)
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Contribute to the wider objectives and development of Community Rail Network by sharing project progress and learning and offering advice and input. Work with our member support & development team to help embed lessons from the project and improve our ongoing support for members on rail confidence initiatives and the involvement and empowerment of disabled people.
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Feed into our senior team on strategic insights and ideas emerging from the programme to help us advocate for more inclusive, confident (rail) travel for disabled people.
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Attend, and support, community rail events (internal and external) to develop knowledge and understanding of the movement and its role.
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Contribute to the development of our internal systems (e.g. spreadsheets, CRM) such as by data capturing relevant contacts and details.
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As a member of the Community Rail Network team, assist with more general work as needed.
Skills and competencies
- A proven track record in project management, including coordinating between multiple delivery partners and ensuring project/funding requirements are met, and supporting/overseeing effective monitoring and evaluation.
- Demonstrable experience in supporting community projects, ideally related to inclusion and mobility, including working with disabled people.
- A good understanding of and confidence using community engagement, local communications, project planning and evaluation techniques.
- The ability to collaborate and communicate with community groups and other local partners, draw on their views and expertise, and support them to deliver effectively.
- Excellent interpersonal skills and the ability to work confidently with stakeholders at all levels and facilitate positive discussion; articulate and assertive, and a great team player.
- A proven ability to bring partners and groups together, develop and maintain mutually-beneficial partnerships, deliver joint activities, and form professional networks.
- Good writing and analysis skills, with the ability to draw on quantitative and qualitative evidence, produce case studies and reports.
- Awareness of accessibility, social mobility and social inclusion issues, and an appreciation of the importance of rail, sustainable travel and mobility to communities and disabled people.
- A demonstrable ability to manage time effectively and juggle a range of activities in an organised, professional, productive manner, including planning and scheduling, coordinating with colleagues and partners, and bringing projects to fruition.
Other information
This post is home-based, but with some travel (including occasional overnight stays) for project meetings, events and external meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
This is a fixed term contract and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references. Start date for the role is 1 December 2025, or as soon as possible after this date.
We are committed to being a flexible, supportive, inclusive and understanding. Community Rail Network is an equal opportunities employer. We welcome applications from disabled people, who meet the skills for this role, and support positive representation within our workforce. We will provide reasonable adjustments for interviews as required.
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.
Samaritans is the charity that prevents suicide through the power of human connection. We make sure there’s always someone to listen if you’re in crisis or feeling suicidal. And we unite to raise awareness and campaign for suicide prevention.
We answer a call for help every ten seconds and need to be able to reach and connect with a diverse range of people. Whether it’s through our life-saving helpline service, innovative partnerships or impactful campaigns, we work towards our vision in many different ways and our communications need to reflect this.
As Copywriter in the Brand and Marketing team, you can help us work towards our vision by bringing our brand to life so more people are encouraged to reach out to us or inspired to support us. You’ll make sure any content we create is clear and impactful, reflects our tone of voice and key messages, and helps drive greater awareness and engagement in our work. There will be room for creativity in this role and plenty of variety, as you’ll be writing for a range of different audiences and channels.
Contract
- £32,000 - £34,000 (FTE)
- Fixed term – 12 months (maternity cover)
- Full Time (35hrs per week; Monday to Friday)
- Hybrid – Linked to Ewell (Surrey) office with flexibility to work from home
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Provide a first-class copywriting service, developing high-quality written content for use across multiple channels and formats.
- Develop messaging and creative copy for awareness and fundraising campaigns, products and assets.
- Work on publications such as our Annual Report and Impact Report.
- Check and edit external-facing content to make sure that it’s well-written, our brand messaging and tone of voice are reflected, and it’s appropriate for the audience and channel.
- Support the continued use of our brand tone of voice, written brand guidelines and editorial guidelines, and make sure they are kept up to date.
- Run tone of voice training for staff to improve copywriting skills across the charity.
What you’ll bring
- Clear understanding of tone of voice and how to adapt this across different audiences, projects and channels.
- Exceptional copywriting skills and experience of producing content for a range of channels and audiences.
- Strong communication and excellent problem-solving skills.
- Good organisation and ability to work on multiple projects at once with an impeccable eye for detail.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and a covering letter outlining how your skills and experience match the requirements for this role.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 20 Oct 2025
Interviews: w/c 3 Nov 2025
The client requests no contact from agencies or media sales.
Finance Analyst
£37,264 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Permanent contract
The Royal College of Paediatrics and Child Health (RCPCH) is seeking a skilled and motivated Finance Analyst to join our Finance team and play a vital role in supporting the College’s mission to improve child health.
As Finance Analyst, you will provide robust financial planning, analysis and reporting to ensure the sustainability and transparency of the College’s finances. Working closely with budget holders and the Financial Planning and Analysis Manager, you will support on producing accurate, timely reports, developing forecasts, and supporting decision-making across the organisation.
You will also play a critical role in contributing to strengthening internal financial controls, supporting compliance with statutory and regulatory requirements, and delivering insightful analysis to senior leaders, the Board of Trustees, and other stakeholders. This is an exciting opportunity to influence financial strategy in a high-impact organisation that champions better health outcomes for children.
Key responsibilities include:
- Supporting the annual budgeting and reforecasting processes, working with budget holders and producing financial templates and reports
- Producing accurate monthly, quarterly, and annual management accounts, balance sheets, and capital project reports
- Providing financial modelling, analysis and insights to support strategic decision-making, working with the Financial Planning and Analysis Manager.
- Undertaking business partnering with budget holders, providing training and guidance as needed
- Supporting compliance with Charity Commission and Companies House requirements, and preparing working papers for audit
- Preparing payroll allocation adjustments and supporting cash flow management and reporting
- Supporting the administration of finance systems and ongoing improvements to processes and controls
Essential skills and experience:
- Degree in Finance, Accounting, or related field; or studying towards ACA, ACCA, CIMA or equivalent qualification
- Experience in financial planning and analysis, ideally in a not-for-profit or public sector organisation
- Demonstrated experience in budgeting, forecasting, and business partnering
- Strong analytical skills and the ability to translate complex financial data into clear insights
- Advanced Excel skills and experience with financial management systems
- Proficiency with business intelligence tools such as Power BI
- Excellent communication and interpersonal skills, with the ability to influence and build relationships
Desirable:
- Knowledge of charity accounting and SORP requirements
- Experience of using Business Central or equivalent ERP systems
- Familiarity with healthcare or public health organisations
This is an excellent opportunity to develop your finance career in a supportive and high-performing team.
The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 20 October 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.



The client requests no contact from agencies or media sales.
Finance Officer x 2
£31,531 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time
Permanent contract
The Royal College of Paediatrics and Child Health (RCPCH) is looking for a motivated and detail-oriented Finance Officer to join our busy and collaborative Finance team.
The Finance team plays a vital role in supporting the College’s mission by providing robust, effective, and integrated financial services. As Finance Officer, you will be central to enabling accurate transactions, supporting staff across the College, and helping to ensure that our services deliver maximum impact for members and the wider public.
You will handle day-to-day finance queries, manage the sales, purchasing and expenses inboxes, and process purchase and sales invoices. You will also support reconciliations, maintain accurate financial records, and play a key role in ensuring month-end and year-end deadlines are met.
We are looking for someone who is highly numerate, computer literate, and committed to delivering a high-quality, customer-focused service. You should have experience working within a sales and purchase ledger function, excellent attention to detail, and the ability to thrive under pressure while meeting tight deadlines. Strong organisational, communication and interpersonal skills are essential, as is the ability to work both independently and as part of a team.
Essential skills and experience include:
- Experience of working in a sales and purchase ledger function
- Strong understanding of basic financial and accounting principles
- High level of accuracy and attention to detail
- Strong organisational and problem-solving skills
- Excellent written and verbal communication skills
- Ability to manage competing priorities under pressure
- Familiarity with Microsoft Office, particularly Excel
Desirable:
- Knowledge of accounting software, ideally Business Central
- Experience working in the charity sector
- AAT or equivalent finance qualifications
This is an excellent opportunity to develop your finance career in a supportive and high-performing team.
The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment – we place a high priority on ensuring only those who do so are recruited to work for us.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records.
Closing date: 20 October 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.



The client requests no contact from agencies or media sales.
FINANCE ASSISTANT (Temporary - 6 months)
Job Description
Job Title: Finance Assistant
Responsible to: The post holder will be responsible to the Finance Officer
Hours: Part time (4 days/28 hours per week)
Salary: £34,881 pro rata inc OLW
Location: Office based at Portland House, 678 London Road, Croydon, CR7 HU
Leave: Pro rata of 28 days annually, plus recognised Bank Holidays
Job Purpose: The purpose of the post is to assist the Finance Officer with day to day bookkeeping and financial tasks primarily using Sage. The Finance Officer is responsible for financial performance reporting and forecasting.
Background Information: The charity currently has an annual budget of approximately £3.2 million and records are maintained on Sage. The payroll function is performed by an external company. Overall financial responsibility lies with the Trustee Board and the Chief Executive.
Duties
Bookkeeping and Treasury
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Process supplier invoices and expense claims
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Issue funder/customer invoices and record customer receipts
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Administer the charity’s three bank accounts, the safe transfer and receipt of funds, and check, and post all transactions on Sage. Liaise with the charity’s bankers as necessary to resolve any problems or queries
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Liaise with funders and suppliers regarding account queries
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Assist with management of agency credit card expenditure
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Journal entry on Sage
Payroll and Pensions
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Assist in the entry of payroll information onto Sage, ensuring the accuracy of payroll information, maintaining detailed monthly salary information, liaising with external payroll company to ensure that accurate and timely payment of salaries takes place.
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Assist in the administration of the agency’s pension scheme and making monthly submissions. Liaising with the agency’s pensions company, pensions advisor and payroll company
Other
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Actively implementing the Equal Opportunities Policy in all aspects of the work
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Any other tasks commensurate with the role
FINANCE ASSISTANT - PERSON SPECIFICATION
Skills and experience
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Previous experience in a similar role (relevant qualification an advantage)
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Ability to analyse financial data.
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Computer literate and good knowledge of MS Office packages, including Word and Excel.
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Experience of using SAGE accounting package
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High standard of accuracy with financial and statistical data.
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Proactive with strong organisation, prioritisation skills .
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Strong communication skills.
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Trustworthy, discreet and professional attitude toward work.
Personal Qualities
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Committed to the values and vision of Off The Record
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Team player with a positive attitude
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Self-motivated and able to plan and self-manage own workload and to work with limited supervision
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Ability to work under pressure, to prioritise, work flexibly and to manage regular deadlines
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Ability to communicate with a wide range of both internal and external contacts with professionalism, diplomacy and discretion
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Commitment to maintaining confidentiality
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Commitment to diversity and to Equal Opportunities
Off the Record was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Social Care IDVA
Salary: £28,000 - £32,000
Location: 4 days located across Royal Borough of Kensington and Chelsea Social Care with 1 day per week remote working
Contract: Fixed term – March 2026 (with the view to extend)
Hours p/w: 35 hours per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Social Care IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process, specialising in working with women whose families are involved with Family Children Services and risk to children is a factor. You will work to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. This role is part advocacy, part training/education and project work to improve response to victim/survivors experiencing domestic abuse. You will be embedded in the local authority Family Children Services team, working with Social Care professionals to ensure they adopt a trauma informed approach, can recognise the dynamics of domestic abuse and are providing more holistic support. You will be the domestic abuse subject matter expert on site, upskilling fellow professionals and acting as a point of contact for any clients experiencing domestic abuse and support requirements from Family Children Services.
The borough has a focus on prioritising and developing good DA work in social care and this is an opportunity to be a major player in institutional change, ensuring that women accessing Family Children services for their children have an improved experience and that the local authorities are leading the way for all survivors engaging with their services.
Advance delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster, Kensington & Chelsea, Brent, Ealing, and across parts of East London. We work within a coordinated partnership response to domestic violence to provide independent domestic violence advocacy and support for women, children and young people and women’s community services for women who are involved in the criminal justice system, in anti-social behaviour or are at risk of breaking the law.
About You:
You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse in various areas of need, with particular knowledge on children safeguarding/legislation. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women with child safeguarding, needs, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
To be successful as the Social Care IDVA you will need the below experience and skills:
You will establish positive, proactive, and innovative working relationships with housing services and partner agencies. Provide high-quality crisis intervention, information, advocacy, and proactive support to women referred to the service, in respect to risk management and safety planning, criminal and civil remedies, housing, health, welfare rights, and children’s legislation.
Your abilities extends to assessing the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support and identify and refer to services appropriate to their needs. Advising women of their rights and options for seeking help and support from other agencies and proactively advocate to ensure barriers to accessing support and protection are reduced. You will work as an advocate and educator to raise awareness and upskill professionals within Children Social Care plus work with colleagues to successfully develop and deliver training.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Interviews are taking place on rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A home is the foundation for everything. Join SPEAR’s Housing First team in Wandsworth and help people who’ve experienced rough sleeping to secure and keep a safe, permanent place to live.
Location: Wandsworth, London
Salary: £33,364 per year
Hours: 37.5 per week, Monday to Friday
(6-month Contract)
As a Housing First Worker, you’ll:
- Build trusting relationships and provide flexible, one-to-one support.
- Work in partnership with the London Borough of Wandsworth and local agencies to help people stay housed, improve their wellbeing and feel part of the community.
- Respond to changing priorities and manage situations as they arise, making sure services reach those who need them most.
What we’re looking for
You’ll bring experience of supporting people affected by homelessness or other complex challenges, plus the empathy, resilience and practical skills to make a lasting impact. You’ll know how to build rapport, plan support, and work collaboratively with housing and health services.
Why join us
At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support—so you can thrive while helping others do the same.
Your Benefits
- Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4× salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
The client requests no contact from agencies or media sales.
The Role
This is a key role acting as a delivery partner on our projects, working on streams of community work across the Midlands, and within the staff team.
Responsibilities
- Projects and Workstreams: Overseeing and ensuring outstanding delivery on multiple community projects through Flood Action Groups and Multi-Agency Meetings. Support and manage data collection that meets the aims of each project.
- Community Engagement: Engage and empower flooded and at-risk communities, supporting and representing them and pushing for the best outcomes. Being ambitious on their behalf and advocating for change.
- Report Writing: Ensure reports are on time and are to depth and quality required.
- Staff Training: Support staff and training manager to ensure comprehensive and appropriate training takes place to ensure continuous professional development.
- Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.
- Stakeholder Relationships: Manage and develop key stakeholder relationships, ensuring strong partnerships and leading on communications.
- Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities. Contribute to and attend policy, political and strategic meetings. Support fundraising activities through providing data and information.
- Income: Identify future income opportunities, sharing information and building relationships for new projects or new income streams with Senior Management Team.
- Support Senior Management Team proactive role to support to deliver NFF objectives.
Day-to-Day Activities
· You will manage and support Flood Engagement Officers to deliver their projects and work streams and managing development pathways for team members.
- Liaise and develop relationships with stakeholders to ensure smooth operational and community engagement activities.
- Support Senior Management Team to build income streams and develop new activity. Working to develop, support and deliver NFF strategy
- Providing information and case studies for communications and advocacy work
· You will be acting as the main contact for projects and agreed activities.
Skills & Knowledge
- Communication: Excellent written and verbal communication skills.
- Listening: Outstanding listening skills to understand community needs.
- Stakeholder Management: Expertise in partnership working and managing stakeholders.
- Empathy: Ability to empathise with flooded individuals and communities.
- Organisation: Highly organised, flexible, and capable of senior leadership.
- Line and Team Management: Experience in managing teams and projects.
- Collaboration: Team player with a solution-focused mindset.
- Experience: Project delivery and support
How This Role Contributes to Our Strategy
- Community Support: Empowering and supporting communities.
- Partnerships: Developing strong relationships with partner organisations.
- Income Generation: Supporting income streams via projects and opportunities.
- Collaboration: Fostering a collaborative approach within the organisation.
About us
The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first. We act as an honest, trustworthy and independent broker on behalf of flooded people.
We work across four key areas:
- Providing information via our helpline and website
- Recovery Services in flooded areas
- Flood Action Groups
- Policy and Advocacy
With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.
Closing Date – Sunday 26th 2025 - Midnight
We especially welcome applications from people with flood sector experience, or who are flooded people themselves.
The client requests no contact from agencies or media sales.
The project officer will help communities to work in partnership with flood risk management agencies to better manage flooding and its impacts in their area. This will involve working with communities at flood risk and agencies using methodologies developed by the National Flood Forum and used successfully around the country
We are seeking someone warm and approachable who will be required to work in Shropshire and potentially other areas in England & Wales. You will need to be able to engage appropriately and effectively with grassroot communities at risk of flooding, as well as professional organisations and have proven project management skills.
Day to day you will work directly with members of the public in communities and liaise closely with external organisations.
Co-workers
The National Flood Forum team is small, intimate and extremely supportive of one another. Officers work on projects across the country but speak and meet on a regular basis. Training and experience are gained alongside these officers in their areas.
Experience and skills required
You will need to:
· Demonstrate excellent written and verbal communication skills.
· Be highly organised, flexible, able to manage and prioritise workloads.
· Demonstrate experience of managing projects and writing formal reports
· Have patience, understanding and exceptional listening skills
· Be confident at engaging with all kinds of people over the phone, through virtual meetings and in person and be able to adapt your behaviour to different situations and people
Competencies required
Competence 1 - Communication
Communicates Effectively – Communicates clearly and effectively with a wide range of people, including communities and professional partners, taking account of the audience and their needs
Description - Listens and questions to understand. Works to facilitate and support the community’s perspective.
Competence - Shows commitment to putting the public & client first and takes pride in delivering a consistently high quality service. Demonstrates active listening skills and tact in working with the public and professional partners.
Competence 2 - Delivery
Delivering projects - Focuses on results, organises and prioritises for effectiveness, develops and delivers on plans.
Description – Manages projects effectively and writes reports efficiently and to a professional standard
Competence - Organises and delivers tasks effectively. Produces comprehensive and well written reports, evaluations and statistics
Competence - Results focused; delivers on the targets for the project, continually monitors performance and takes corrective action where necessary
Competence 3 – Team working
Managing self - Works co-operatively and flexibly with other members of the team towards common goals.
Description - Has full awareness of own strengths and weaknesses. Effectively organises self and takes personal responsibility for own role in the National Flood Forum
Competence - Understands and recognises own role within the team. Works effectively with team members to deliver results
Competence - Understands the charitable objectives of the National Flood Forum
The client requests no contact from agencies or media sales.
This is a rare and exciting opportunity to join our sector-leading UK Voice and Influence Team, and work very closely with our brilliant SEEN Programme, as well as our Children's Services across the UK.
Please note: this role carries a genuine occupational requirement that the postholder is from Black or Minoritised Ethnic (or ‘BAME', ‘Global Majority' or ‘African, Asian, Caribbean or Mixed heritage') community. We will confirm this prior to finalising our shortlist for interview.
The context:
Listening and responding to the voices and experiences of young people across the UK is a foundation of our three-year strategy – and in particular the voices of Black or Minoritised Ethnic young people, who are often less-heard.
Our vision is to build and support an engaged, diverse network (B-Amplified) of young people (aged 11-25) from across the UK who represent a broad range of identities and lived experiences, and who can speak out and work alongside Barnardo's in pursuit of our core purpose: Changing Childhoods, Changing Lives.
To help us do this, we are strengthening our B-Amplified Network and introducing new opportunities for young people to engage in our work, including through our new Lived Experience Ambassadors offer and an annual Youth Summit.
The challenge this role will help us address:
Black or Minoritised Ethnic children and young people are less visible and represented across Barnardo's work – in our Children's Services, and in our UK voice and influence work. This role will help us:
- Address ongoing feedback about the need for greater representation of Black or Minoritised Ethnic young people within B-Amplified, while also strengthening engagement from children's services to support pathways for a longer-term, stronger charity-wide approach to inclusive engagement.
- Identify and understand barriers within children's services that prevent meaningful engagement with Black or Minoritised Ethnic young people. This will help inform V&I, SEEN, and the wider organisation's approach to anti-racist practice, and excellent and inclusive voice and influence work.
Specifically, this role will:
- Lead on the recruitment, coordination and support of young people signed up as B-Amplified Network members – the role will be the dedicated member of staff to onboard, sustain engagement, and successfully support young people to transition and exit to other opportunities.
- Support the SEEN Ambassadors, and coordinate their engagement in the wider B-Amplified Network offer – bringing them more coherently into the wider voice and influence programme of work, and ensure there is a consistent approach to monitoring, evaluation, recording and reporting for this group of young people.
In year 1 of this role, we expect the focus to be on the anti-racism strand to excellent and inclusive services and, by extension, the increased engagement of Black or Minoritised Ethnic children and young people – locally, in services, and nationally, in national opportunities. As part of its ‘business as usual', this role will:
- Provide ‘hands-on' sessional and pastoral support for young people participating in the B-Amplified Network and those who are SEEN Ambassadors.
- Coordinate and support a programme of personal and skills development sessions for young people participating in the B-Amplified Network and those who are SEEN Ambassadors – such as training, webinars and similar – to ‘get them ready' to have a voice and influence in decision-making.
- Forge improved links between the B-Amplified Network and SEEN Ambassadors, to ensure clarity of role/s, engagement and our ‘menu' of opportunities.
For this role, we're looking for someone who brings: [shortlisting criteria]
- At least five years' experience in a role working directly with children and/or young people in a health, social care, education or youth work setting.
- Experience of designing, delivering and evaluating strategic voice and influence activities with young people – including through remote or virtual working.
- Knowledge and understanding of the practical application of anti-racist principles, practice and ways of working.
- Experience of working across complex structures, hierarchies and partnerships, with experience of working with a range of stakeholders at different levels and reporting through matrix arrangements.
- Ability to plan, deliver and evaluate projects, collaboratively and effectively.
- Excellent collaboration, networking and partnership-working skills.
Specific circumstances of this role:
The right candidate will:
- Be from a Black or Minoritised Ethnic (or ‘BAME', ‘Global Majority' or ‘African, Asian, Caribbean or Mixed heritage') community - this is a genuine occupational requirement.
- Live close to a national rail station and/or airport – as regular travel across the UK will be required, including overnight visits (1-2 times per month).
- Be able to work flexibly to accommodate direct work with young people outside of 'normal' hour (i.e. evenings and weekends).
Important to note:
We recognise the inherent power dynamics at play, and that the occupational requirement does not imply that the responsibility to ‘solve' the issue of diversity rests solely with a minoritised individual (or team). Instead, this role forms part of a wider, intentional commitment across the organisation to embed anti-racist and inclusive practice at every level and is why we have proposed a matrix management approach - to ensure the role is not siloed, but meaningfully supported and connected across teams.
A key focus will be to understand and address the structural and cultural barriers that children's services and internal teams may face when engaging with Black or Minoritised Ethnic young people.
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described
The client requests no contact from agencies or media sales.
Ivy Rock Partners is delighted to be working exclusively with a Catholic charitable organisation to appoint a bright and attentive Executive Assistant to support the Finance Director and Treasurer.
This is a unique opportunity to join a decentralised, community-focused charity where the Finance Director’s remit extends well beyond finance into HR, compliance, risk, and operations. The successful candidate will play a vital role in ensuring the smooth running of governance, systems, and administration, enabling the Finance Director to focus on strategic priorities.
Importantly, while this role touches on finance, no prior finance experience is required – the Director and team are committed to coaching and supporting the postholder to develop confidence in finance-related tasks.
Location: Hybrid (2–3 days in the office, flexible)
Salary: £35,000 – £42,000 (Full-time; part-time 0.6–0.8 FTE considered)
The Role
- Act as executive assistant to the Finance Director and Treasurer, managing diaries, travel, inboxes, and logistics.
- Take ownership of the “Every” HR and compliance system across the organisation, ensuring accurate and up-to-date records for joiners and leavers.
- Prepare agendas and take formal minutes for committee meetings, notably Health & Safety, Finance, Risk, and Investment.
- Manage organisational policies, ensuring timely reviews by trustees/committees.
- Produce correspondence, expense claims, and other administrative documents.
- Administer the credit card programme and online banking, acting as the first point of contact for user queries.
- Oversee filing and document management (electronic and physical) within the finance department.
- Support monthly cashflow analysis by allocating bank transactions in spreadsheets (training provided).
- Collaborate with IT to ensure business continuity planning is robust.
Person Profile
Essential:
- Proficient in Microsoft Office (Outlook, Word, Excel).
- Excellent written English and communication skills.
- Highly organised, methodical, and detail focused.
- Able to work independently, showing initiative and foresight.
- Patient, adaptable, with a sense of humour.
- Sympathetic to the values and aims of the Catholic Church (but no requirement to be Catholic).
Offer
- 5% employer pension contribution.
- Death-in-service benefit and access to an Employee Assistance Programme (including online GP) (non-contractual)
- 25 days’ holiday plus bank holidays.
- Flexible working, with 2–3 days in the office.
- Option for part-time hours (0.6–0.8 FTE).
This role will suit someone who is proactive, highly organised, and eager to support a senior leader with wide-ranging responsibilities. It offers the chance to be part of a meaningful, mission-driven organisation while developing valuable skills across HR, compliance, and finance.
Process
- One-stage in-person interview.
- Minute-taking exercise (outside the meeting).
- Reasonable adjustments will be considered.
- Flexible start timeline – the organisation is focused on finding the right person.
Join Samaritans and help shape the digital experience that supports millions.
We’re looking for a Website Manager to lead the development and delivery of Samaritans’ websites, ensuring they are engaging, accessible, and impactful. This is a pivotal role in our Brand, Content and Digital Engagement team, where you’ll lead on digital excellence and work with external partners to grow our reach and improve user journeys.
Contract
- £40,000 - £42,000 per annum plus benefits
- Full Time (35hrs per week)
- Permanent
- Hybrid – Linked to Ewell (Surrey) office with flexibility to work from home
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Lead and develop a high-performing Web team
- Oversee website content strategy and functionality improvements
- Manage digital aspects of major campaigns and projects
- Own and optimise our digital ecosystem, including third-party platforms
- Drive SEO, PPC and content opportunities to increase reach and conversions
- Champion digital best practice and support internal teams to upskill
- Use data and analytics to inform decisions and improve performance
What you’ll bring
- Strong editorial judgement and digital marketing expertise
- Experience managing web development and content workflows (Agile experience desirable)
- Proficiency with CMS platforms (Wagtail experience a plus)
- Proven leadership and team management skills
- A data-driven mindset and understanding of user experience principles
- Knowledge of digital legislation, standards and trends
- Excellent communication skills and emotional resilience
See the full job description and person specification for further information.
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter. Please ensure your cover letter details how you meet the essential skills and experience.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 20th October 2025 at 09:00am
Interviews: w/c 3rd November 2025
The client requests no contact from agencies or media sales.
About the Role
This position sits within a shared corporate service delivering core functions-including HR, Finance, Digital, Commercial, Security, and Estates-across multiple government departments.You'll be part of a collaborative and supportive HR Operations & Services team that plays a central role in delivering high-quality HR services. The team works closely with external service providers to manage payroll, pensions, and continuous improvement initiatives.Role OverviewThis role is key to ensuring smooth and effective service delivery across HR operations. You'll be expected to maintain a balance between speed and precision, consistently delivering high-quality outcomes while fostering a positive, solution-oriented approach. Your contributions will directly support organisational goals and help cultivate a high-performing team culture.
Key Responsibilities
- Support key projects and initiatives, including:
- Transition of pension administration to a new provider
- Review and transition of payroll services for boards and committees
- Updates to career break processes
- Accurate recording and timely reporting of sick absences
- Conduct data-driven analysis to identify service improvements and respond to related queries
- Draft clear, user-friendly guidance and communications for internal HR platforms and supporting documents
- Manage daily HR tasks related to payroll and pensions, including responding to queries via the HR service mailbox
- Collaborate with service providers to gather insights and customer feedback to inform service enhancements.
- Analyse overpayment and emergency payment data to support innovation and service improvement
- Lead quarterly overpayment review meetings, presenting data insights and impact assessments
- Take ownership of your projects and workload, aligning with business priorities
- Provide support to colleagues on complex or high-pressure tasks, promoting a collaborative team environment
Person Specification
We're looking for someone who brings a mix of technical capability, resilience, and team spirit. Key skills and attributes include:
- Excellent organisational skills and ability to deliver at a pace
- Strong written and verbal communication skills
- Confidence in following procedures and working within policy frameworks
- Commitment to delivering cost-effective, high-quality customer service
- Flexibility to adapt to changing priorities and remain calm under pressure
- Proven ability to support colleagues and contribute to team success
- Analytical mindset with the ability to challenge and interrogate data
- Ability to work independently and make informed decisions about task prioritisation
- Familiarity with HR systems and processes
- General understanding of HR policy (desirable but not essential)
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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