Jobs in totton

The Assistant Director of Income Generation is responsible for driving income and engagement across our fundraising portfolio, including Individual Giving, Legacy, Community, Corporate, Trusts and Major Donors.  Ensuring we build and develop a breadth of strong relationships with supporters, and deliver a calendar of impactful appeals, fundraising activities and compelling propositions that maximise income and life time value.  The Assistant Director will work closely with the Director of Income and Engagement and the Assistant Director of Audience Engagement to ensure we deliver income targets and maximise opportunities to deepen understanding and commitment, ensuring decision making is driven by insight and analysis.

This role is part of the Together with Trussell programme, the goal of which is to build stronger connections with our supporters, partners and donors in order to increase funding, campaigning, and other forms of support for our work.  As a member of an enabling programme, this role is focused on the successful delivery of the Together with Trussell programme outcomes, which underpin and enable the outcomes of our 5 external programmes – together contributing to the fulfilment of our long term vision of a UK without the need for food banks.

Role responsibilities

· Lead the team to deliver our income generation strategy, meeting income targets based on long term financial forecasts, by driving growth and retention across existing supporters through outstanding stewardship and innovative products and activities that uplift and convert support, as well as proactively developing new opportunities, compelling propositions and relationships.

· Ensure that income reporting is accurate, timely, and accessible, and that teams are equipped with and utilising supporter data and insight to drive decision making.

· Maximise the opportunities for integration across our fundraising and mobilisation activity by working closely with the Assistant Director of Audience Engagement, and driving engagement and collaboration across teams.

· Develop and nurture stakeholder relationships across the organisation to support and champion fundraising.

Our client’s Day Centre is the heart of the homeless community in Southampton. They provide a safe space for up to 70 adults each day, who are experiencing homelessness, to access basic facilities such as food, clothes, showers, and laundry. The service also has a dedicated health care service on-site. They also provide accommodation for up to 10 clients. 

Their aim is to support their clients to remain safe and maintain their mental and physical health; to ensure their immediate needs are met and to help clients find the right path for them to access support and long-term accommodation. 

They have a close-knit, collaborative team that supports each other and our clients. If you’re looking for a fast paced, busy role, where you can make a real difference in the lives of those who you support, then this is the role for you! 

They now have an opportunity for a Service Leader to join them to manage the service and team that that provide people with homes and specialist support, so they feel more valued and secure, and ready to take the next steps.

About the role 

As Service Leader you will ensure effective and efficient cover of staff rotas through the recruitment, induction and management of staff, relief, and agency workers. ensure the achievement of service targets  

Working closely with the Contracts & Performance Manager you will look to identify, cultivate and secure new funding streams and business opportunities in line with the service development plan and will develop and maintain excellent working relationships with their partners and commissioners. 

You'll also contribute to the delivery of their communications, fundraising, volunteering, and value for money strategies

Further information:  

• This role has line management responsibilities 

• This role has financial authorisation responsibilities 

• This role has on call responsibilities 

• This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. 

• This role will require a full drivers’ licence and access to a vehicle 

• This role will require you to work flexibly across several sites

About you 

They are looking for an individual with experience of working in a residential, institutional or similar sector in a leadership capacity. 

You will ideally hold a management level or professional qualification and have had previous training and experience in social care, management, housing. 

Previous experience of working with those experiencing homelessness or complex needs would also be beneficial. 

They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible. 

We have an exciting opportunity for a Triage & Early Interventions Officer (TEIO) to join the Hampshire & Isle of Wight West Team working 22.5 hours per week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is offered working from either Southampton Central Police Station. This role is offered as an office-based role.

As a TEIO you will:

• Make calls to offer support to victims of crime, delivering immediate support.
• Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information.
• Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
• Working as part of a team with staff to provide a seamless service to clients

You will need:

• Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s).
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to use generic IT applications competently.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

Please note that as this post require police vetting, you must have lived in the UK for a minimum of three years prior to application.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.