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About the Role
As Head of Donor Engagement, you will lead Norwood's relationship fundraising strategy across major donors, trusts and foundations, legacy giving and emerging supporter audiences.
Leading a high performing team, you will drive sustainable income growth while building meaningful, long term relationships with supporters.
Working closely with the Director of Fundraising, trustees and senior stakeholders, you will help shape fundraising strategy, strengthen donor pipelines and ensure donor engagement is coordinated and connected across the organisation.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Who we are looking for
We're looking for an experienced fundraising leader who believes that strong relationships have the power to change lives.
You'll be motivated by building meaningful partnerships with donors, trusts, philanthropists and supporters, helping them see the difference their generosity makes to children, families and people with neurodevelopmental disabilities. You'll enjoy creating long term relationships built on trust, shared purpose and exceptional stewardship.
As an inspiring leader, you'll bring out the best in others, developing a high-performing team that is collaborative, ambitious and committed to delivering outstanding supporter experiences. You'll be comfortable balancing strategic thinking with hands on leadership, whether you're shaping fundraising strategy, meeting major donors, working alongside trustees or coaching your team.
You'll thrive in an organisation where relationships matter. Working closely with colleagues across Marketing, Events, Data & Insights and our operational services, you'll help create a joined up approach that strengthens supporter engagement and delivers sustainable income for the future.
Most importantly, you'll share our belief that every child, family and person we support deserves the opportunity to live their best life. Your leadership will help ensure Norwood can continue providing life changing services for generations to come.
You will:
- Lead and develop Norwood’s donor engagement strategy across high-value and pipeline audiences
- Drive a relationship-led approach across philanthropy, trusts, legacies and supporter engagement
- Build sustainable income growth through strategic relationship management
- Work closely with trustees, ambassadors and senior volunteers to strengthen networks and donor engagement
- Oversee donor cultivation activity, stewardship and major funding approaches
- Support the development of future supporter pipelines through community and next-generation engagement
This is an opportunity to lead a function with significant organisational impact while helping shape the future of fundraising at Norwood.
Your Day to Day
You will:
- Lead, develop and inspire a multidisciplinary fundraising team
- Manage performance, targets and professional development across the team
- Personally manage a portfolio of major donors and high-net-worth prospects
- Oversee trusts and foundations fundraising strategy and pipeline performance
- Lead Norwood’s legacy fundraising strategy and supporter journeys
- Work closely with Events & Sponsorship teams to maximise donor cultivation opportunities
- Partner with Data & Insights colleagues to strengthen forecasting, segmentation and reporting
- Support trustee and SLT engagement through research, briefing and relationship coordination
- Ensure fundraising activity is compliant, insight-led and relationship-focused
Your impact will be demonstrated through:
- Increased high-value income and long-term donor engagement
- Stronger donor stewardship and supporter retention
- Sustainable pipeline growth across fundraising audiences
- A collaborative and high-performing fundraising culture
- Clear alignment between donor engagement, events and data insight functions
Qualifications, Experience & Training
Essential
- Significant experience leading high-performing fundraising teams
- Proven success securing six- and seven-figure gifts from individuals and foundations
- Experience working with trustees, philanthropists and senior stakeholders
- Strong track record of developing and delivering relationship fundraising strategies
- Experience managing and developing teams to achieve ambitious income targets
- Excellent relationship-building, influencing and communication skills
- Strong strategic planning and analytical capability
Desirable
- Degree level education or equivalent experience
- Experience within charity or not-for-profit fundraising environments
Reward and Benefits
- 21 days annual leave + 8 Bank Holidays (FTE) + Jewish Festival Days
- Enhanced parental pay
- Employee Assistance Programme
- Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
- Blue Light Card scheme access
- Cycle to Work scheme
- £300 refer-a-friend bonus
- Career development pathway
- Free on-site parking
- A supportive, experienced team and management.
The client requests no contact from agencies or media sales.
Are you an accountant who enjoys tackling complex projects?
We’re looking for a Financial Accounting Projects Lead to support us with a defined programme of finance activity, as well as additional capacity for the Financial Accounting team.
What does this role do?
As Financial Accounting Projects Lead, you’ll:
- lead the implementation of audit findings, collaborating with internal stakeholders to strengthen consistency and documentation of key processes,
- deliver change in VAT compliance and additional reporting compliance for SORP, as outlined in a recent audit,
- translate all changes into practical processes, working across the Finance team to ensure processes are robust and operational for the team,
- support the Finance team with additional accounting capacity where necessary.
This role is a fixed term contract until December 2026. Interviews are provisionally scheduled for week commencing 3rd August 2026.
Could this be you?
To be successful in this role, you’ll need to be a fully qualified accountant, who has experience of reviewing audit controls and implementing change in complex environments. You’ll need some proven technical accounting experience, particularly with FRS102 and SORP. This is a project role with identified outcomes, so you’ll be comfortable working independently and at pace, ensuring deadlines are met within timelines. Excellent communication skills, particularly the ability to explain technical concepts to non-finance colleagues, is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Location: Hybrid working - Part London (E14) office-based and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £47,925 per annum
Hours: 35 hours per week
Closing date: Monday 27 July 2026 at midnight
Interview date: Tuesday 11 August 2026
This is a permanent role.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Senior IT Manager to help us build on this momentum.
Technology sits at the heart of how we deliver that mission—and we’re looking for a Senior IT Manager who can take us into our next chapter. You’ll have the autonomy to set direction, make decisions, and build an IT environment that’s robust, secure, and future‑ready.
A natural collaborator you’ll support cross organisational projects, taking the lead on all IT initiatives, alongside supporting staff to upskill across a range of IT packages.
This is the ideal role for someone who can see the big picture while happily keeping the day‑to‑day operations running smoothly.
Experience required
You’ll have previous experience of:
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Management of digital systems, in particular Microsoft 365
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Digital project management/rollout of digital systems
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Providing IT/digital support to multiple teams across an organisation
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Management and development of good relationships with external IT support services and suppliers
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Co-ordinating training for multiple teams, and mitigate against the risk of cyber attacks
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Involvement with management of digital systems (CRM, website)
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Cybersecurity systems and training
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Drafting IT policies/documentation
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is focused on providing strategic communications leadership to the Global Disability Innovation Hub (GDI Hub), with an emphasis on web and digital media. The ambition of this role is to support GDI Hub into its next 10-years (having just celebrated our 10-year anniversary), with ownership of our expansive web and digital portfolios.
The post holder will work with the Director of Global Engagement and the GDI Hub comms team to elevate the organisation’s portfolio of public facing touch points. The role will combine core responsibilities of website ownership and content development, alongside providing experienced and strategic leadership for the communications function.
GDI Hub has evolved from a start-up to an established medium sized organisation in the last 10 years. This new role is strategically important in defining the future direction of the organisation's web presence and communications strategy while providing senior level leadership and expertise within the team.
A key requirement of this role is to provide deep technical knowledge of website management and development, enabling the post holder to systematically consider GDI Hub’s online portfolio and strategically develop our websites and digital footprint in a way that builds engagement, increases impact and supports storytelling. This includes developing client-facing digital assets that clearly showcase GDI Hub’s brand, products and impact to external audiences such as funders, partners and media.
The role will initially be focused on the digital portfolio with responsibilities both for content, platform management and longer-term vision. A key focus will also be editing and curating strong narratives to showcase the depth and breadth of GDI Hub’s work. As part of a small but highly proactive and ambitious team, this position will have a strong output focus
This senior position will in time take on line management responsibilities for two members of the communications team. Management experience is essential, as is a track record for leading a fast-paced communications and content team, with responsibility for project and programme outputs. The role will require the ability to balance priorities, manage incoming requests and ensure the communications function is delivered in a streamline and strategic way.
They will also lead the strategic thinking required to align GDI Hub’s web and digital platforms to present a collective voice, dynamic and vision of the organisation. Suitable candidates will showcase broad experience in communications including content capture and amplification (socials), digital design, web development and event delivery, both online and in person.
Across all elements of the role, the successful candidate will need to work collaboratively and dynamically. This role will work closely with members of the GDI Hub team, including Senior Leadership, and will interact with external partners, collaborators and stakeholders. GDI Hub is a dynamic workplace and we encourage open and positive dialogue between team members and collaboration across all tiers of the organisation.
We are looking for a candidate with strong technical, communications and digital skills, alongside the ability to think strategically, supporting GDI Hub’s vision for its communications function in the coming years. The ability to work in a fast-paced environment is essential, as is a positive, can-do approach.
Global Disability Innovation Hub (GDI Hub) is an Academic Research and Practice Centre accelerating disability innovation for a more just world. Based
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Business Partner
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Finance Business Partner
Location: London, Accra, Nairobi, or Johannesburg
We are seeking a Finance Business Partner to provide strategic financial leadership and business partnering across a portfolio of international grants and organisational programmes. Acting as a trusted advisor to portfolio teams, project directors and senior stakeholders, you will help ensure that funding decisions, financial planning and grant delivery are underpinned by robust financial management and insight.
This is a key role within our Finance team, combining strategic business partnering with hands-on oversight of grant and portfolio finances. You will lead forecasting, budgeting, reporting and financial analysis, enabling teams to navigate complex funding environments and make informed decisions.
You will be adept at translating complex financial information into clear, actionable insights, building strong relationships across teams and influencing senior stakeholders. You'll bring a collaborative, solutions-focused approach and be comfortable working across multiple projects, teams and geographies.
This role requires someone who can balance strategic thinking with operational delivery, improve systems and processes, and thrive in a fast-paced, mission-driven organisation committed to driving global action on clean air.
What We’re Looking For
- Experienced Finance Business Partner with grant financial management experience and a solutions-focused approach.
- CCAB accountancy qualification or equivalent professional experience.
- Knowledge of Charity SORP or the ability to quickly build expertise in regulated accounting frameworks.
- Experience working in a global organisation and partnering effectively with senior stakeholders.
- Strong financial planning, forecasting, budgeting and analytical skills.
- Proven ability to communicate complex financial information clearly to non-finance audiences.
- Experience overseeing grant financial management, including due diligence, budgeting, reporting and financial reviews.
- Strong judgement, attention to detail and a pragmatic approach to problem solving.
- Proficient in using the latest Microsoft 365 tools, comfortable with cloud-based platforms like Microsoft Teams and SharePoint, adaptable to new ways of working, and an excellent understanding of basic cyber security and data protection hygiene.
For more information on this role, as well as the full person specification, please see the job description.
- Closing date – 26th July 2026
- Type of employment – Fixed Term Contract until end of June 2029
- Salary – London GBP 57,750; Accra GHS 431,250; Nairobi KES 5,281,250; Johannesburg ZAR 1,062,500
At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable difference.
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
We work with governments, funders, businesses and campaigners to deliver clean air for all as fast as possible.



Smart Works is a dynamic, high profile and fast-growing UK charity that dresses and coaches unemployed women for success at their job interview. We empower each woman by giving her the clothes and the confidence she needs to succeed.
After visiting Smart Works, 68% of clients secure a job, gaining financial independence and transforming their lives.
The Smart Works service is delivered in London, Manchester, Edinburgh, Birmingham, Newcastle, Reading, Bristol and Leeds. Over the past ten years, Smart Works has helped over 50,000 women, and last year alone we reached 10,600 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In 2025 we launched our new 5-year strategy- we are aiming to build a future where every woman, at any stage of her career, can access trusted, personalised support to secure employment. We aspire to be local in feel, national in reach, shaped by the voices of women, valuing every story and every success.
About the Role
We are looking for a highly organised, proactive and detail‑driven Executive Assistant who will provide exceptional support to the CEO and Senior Leadership Team (SLT). This role combines high‑quality executive assistance, governance support, and confident internal communications work to ensure the smooth running of organisational priorities.
The Executive Assistant will manage key administrative, governance and operational processes, support organisation‑wide planning cycles, and coordinate projects and workstreams across the Charity.
How to Apply
Please head to your website to read the full job profile and then submit your CV and cover letter through our recruitment system by Midnight on Sunday 26th July..
Interviews will take place on 4th August 2026 and will be in person in our North London centre.
If you require any reasonable adjustments or alterations for the application and recruitment
processes, please contact us.
Smart Works is committed to best practice employment practices, including reducing the burden for those seeking work. Smart Works will therefore reimburse reasonable costs of travel to interviews if required.
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



We’re currently looking for a Project Officer, Scholarships on a fixed term basis until September 2027, to help us deliver our mission. This a full-time position working 35 hours per week.
What’s it like working at the IOP?
The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.
Some of our benefits include:
- An excellent pension scheme
- Private medical insurance, life assurance, dental insurance and a healthcare cash plan
- Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
- 25 days’ annual leave as a standard, in addition to floating bank holidays
- Flexible working opportunities
The Role
This position will support the Education, Workforce and HE team in its mission to build a thriving, diverse physics teaching community and will see you support the operational delivery of the Scholarships Programme, including the recruitment, assessment and selection of Scholars, and the two-year support programme.
What will I be doing?
Working with the Manager, Strategic Implementation, the focus will be on leading on the operational delivery of the IOP Teacher Training Scholarships. Key responsibilities of the role include:
- Providing support to the Manager, Strategic Implementation in relation to the Scholarships budget, including creating budget forecasts and quarterly invoices.
- Working with our internal Marketing Department to shape the marketing programme and evaluating the effectiveness of our various advertising channels – including our webinar series.
- To manage applications, including setting up and maintaining the online application form, screening ineligible candidates, obtaining references from referees, collating applications for the shortlisting process and assessment panels.
- Data management and storage, including providing data and analysis to facilitate monthly/quarterly reporting and invoicing to the DfE, ensuring candidate and Scholar data is captured, maintained and deleted according to the IOP policy guidelines, supporting the tracking of scholars through their initial training and into teaching. Including, supervising the consultant in charge of the data capture of the status and wellbeing of Scholars.
Who will I work with?
You will be line managed by the Manager, Strategic Implementation and support the Manager, Teaching Workforce in the delivery of their projects.
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
- Experience of working in a project-based environment with significant internal and external stakeholder interest. Note that formal project management qualifications are not a requirement.
- Sustained and confident working knowledge of MS Excel and handling data
- Skilled in the administration and PM of multiple projects and ensuring quality assurance through evaluation, reporting and monitoring processes and documentation.
Nice to have
- This role does not require physics subject knowledge or teaching experience, but these would be an advantage.
- Website maintenance experience
- Experience using customer relationship management software, such as Salesforce.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
How to apply
Alongside your CV, please include a brief cover letter explaining how you meet the person specification.
How will I be working?
We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard.
You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.
As an organization we meet in person once a quarter at our Head Office in Kings Cross, London.
Why join the IOP?
The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community.
We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.
Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Job Title: Individual Giving Manager
Responsible to: Senior Fundraising Manager
Location: Hybrid working pattern, a minimum of 2 days in the London office and 3 days from home
Hours of work: Full time - 35 hours per week
The package also includes
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8% employer contribution to a pension
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25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week
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Season Ticket Loan
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.
The Job
USPG are looking for an experienced fundraising and marketing professional to take ownership of our individual giving strategy and deliver it to achieve our objectives. The Individual Giving Manager will develop, market and evaluate fundraising appeals, products and campaigns to individual supporters and churches in order to grow our supporter base and voluntary income. Focusing on recruiting, retaining and developing relationships with all donors using direct mail, email and digital engagement, the Individual Giving Manager will develop an engaging stewardship journey for our supporters.
You
You are a confident, creative and talented fundraiser with experience of delivering successful marketing or fundraising campaigns and appeals. The ideal candidate will have experience in fundraising and project management. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will have a passion for delivering an excellent supporter experience, enjoy working in close collaboration with colleagues and managing a varied workload to tight deadlines.
Application
Please fill out the job application pack attached to this posting. Interviews will be held in London on the 5th of August.
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.

The client requests no contact from agencies or media sales.
The Safeguarding Structures programme is a transformation and change programme aimed to set up and delivery independent safeguarding and complaints processes.
The postholder must have a strong understanding of project management processes and methodologies and the ability to apply them effectively to this complex and multifaceted programme.
This is an intensive piece of work to deliver a project rigorously and at pace. The postholder will be supported by and work closely with the Programme Director.
If you would like an informal conversation about the role or have any questions, please email:
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Ealing Safe Space, Mental Health Crisis Alternative Service.
Sounds great, what will I be doing?
In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users.
Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Temporary Contract | 2–3 Month Assignment | ASAP Start
Full Time (35 hours per week) | Fully Remote or Office-Based (London or Birmingham)
£15.27 per hour PAYE (Regional) | £16.54 per hour PAYE (London)
We're recruiting for a temporary Feedback & Complaints Administrator to join a respected national charity during a busy period.
This role is ideal for someone with experience managing high volumes of complaints, escalations, customer feedback or casework administration. The key focus is on coordinating complaints through to resolution, maintaining accurate records, monitoring deadlines and ensuring cases are progressed efficiently.
Whilst reporting and data analysis experience would be beneficial, the priority is finding someone with strong complaints handling and administrative experience in a busy environment.
The Role
You will be responsible for coordinating and administering a feedback and complaints management system, ensuring cases are accurately logged, monitored and progressed from acknowledgement through to resolution.
Working closely with teams across the organisation, you will:
- Manage and coordinate a high volume of complaints and feedback cases.
- Maintain accurate records and a clear audit trail within the complaints management system.
- Monitor the progress of investigations and follow up with stakeholders to ensure deadlines are met.
- Escalate complex, sensitive or overdue cases where appropriate.
- Liaise with teams across the organisation to support timely complaint resolution.
- Produce regular updates on complaint volumes and case progress.
- Support continuous improvement by identifying recurring themes and areas for learning.
- Ensure processes are followed consistently and in line with organisational policies and procedures.
We're particularly interested in candidates who have:
- Previous experience managing complaints, escalations, customer feedback, casework or investigations.
- Experience using a complaints, CRM, incident or feedback management system.
- Strong administrative and organisational skills.
- Excellent attention to detail and record-keeping abilities.
- The ability to manage multiple cases and competing priorities simultaneously.
- Strong written and verbal communication skills.
- Confidence working with stakeholders across a range of teams and departments.
- Good Microsoft Office skills, including Outlook, Word and Excel.
Whilst not essential, the following would be advantageous:
- Experience producing reports, dashboards or management information.
- Experience analysing complaints or feedback trends.
- Experience of presenting information to managers or senior stakeholders.
- Experience working within a charity, healthcare, public sector or regulated environment.
- Knowledge of compliance, governance or quality assurance processes.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Independent Domestic and Sexual Violence Advocate to play a pivotal role in our Domestic and Sexual Violence Support Service in Newham
Sounds great, what will I be doing?
The Alessia Project is a commissioned independent service based in Newham, supporting individuals aged 16+ who sell sex and/or experience sexual exploitation. Working within a trauma-informed, anti-oppressive, and person-centred framework, the service empowers individuals to make informed choices about their lives while accessing tailored support. Through strong multi-agency partnerships, service users are supported with a range of needs including housing, finances, health, emotional wellbeing, therapy, and safeguarding. The project prioritises autonomy and empowerment, while recognising and responding to the vulnerabilities, risks, and exploitation that can be associated with survival sex work.
As an Independent Domestic and Sexual Violence Advocate (IDSVA), the role involves providing specialist advocacy and high-quality support to sex workers and survivors of domestic and sexual abuse. Key responsibilities include conducting risk assessments and safety planning, managing a caseload of high-risk clients, representing victims at MARAC, making safeguarding referrals, delivering outreach and drop-in support, and working collaboratively with police, health, housing, and community organisations. Using a strengths-based and harm-reduction approach, the IDSVA supports individuals to increase their safety, confidence, independence, and overall quality of life while ensuring their voice remains central to all aspects of support and decision-making.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The role requires experience of supporting individuals involved in both on-street and off-street sex work, alongside a strong understanding of the barriers they may face when accessing services. Candidates should have experience of providing practical and emotional support to survivors of domestic abuse, sexual violence, and other forms of gender-based violence, using a trauma-informed and person-centred approach. A thorough understanding of risk assessment, safety planning, safeguarding, and the impact of trauma is essential, as is the ability to effectively support individuals with complex and multiple needs.
The successful candidate will possess excellent communication, record-keeping, administrative, and time management skills, with experience of managing a caseload and maintaining accurate case records. They will be confident working within multi-agency environments, building strong partnerships with statutory and voluntary sector agencies, and contributing to processes such as MARAC. A sound knowledge of housing law, welfare benefits, legal remedies available to survivors, safeguarding legislation, and the legal framework surrounding sex work is highly desirable. Above all, the role requires someone who can build trusting, non-judgemental relationships, empower service users to achieve their goals, remain calm under pressure, and demonstrate a commitment to collaboration, service user involvement, and continuous professional development.
This is a floating support role that requires travel across the Borough Newham to our community hubs
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Receptionist/Administrator to play a pivotal role in our Corporate Services in London
Sounds great, what will I be doing?
This is a fantastic opportunity to join Hestia's Central Services team as a Receptionist based at our modern London Head Office. Working within a small, friendly and supportive team, you will play a key role in ensuring the smooth day-to-day running of the office while providing a professional and welcoming experience for staff, visitors, contractors and stakeholders. No two days are the same, with responsibilities ranging from managing reception, coordinating visitors and handling incoming calls and deliveries, to overseeing office facilities, meeting rooms and maintaining a safe, clean and professional working environment. This is an ideal role for someone who enjoys being organised, proactive and at the heart of a busy workplace.
In addition to reception and facilities management, you will support procurement and administrative processes, including processing invoices, coordinating orders, maintaining office resources, arranging maintenance works and supporting the effective operation of office systems and equipment. You will also act as the lead Fire Marshal for Head Office and help ensure health and safety standards are maintained. If you are passionate about delivering excellent customer service, enjoy working collaboratively and want to contribute to an organisation that supports vulnerable people across London we would love to hear from you.
What do I need to bring with me?
We're looking for a professional, organised and customer-focused individual who can act as the first point of contact for Hestia's Head Office. The successful candidate will have previous experience in a receptionist, administrative or customer service role, and experience working effectively as part of a team. You will have strong communication and interpersonal skills, a positive and approachable manner, and the ability to build professional relationships with colleagues, visitors and external stakeholders. A good understanding of workplace health and safety, GDPR and confidentiality principles is essential, along with the ability to work flexibly and adapt to changing priorities.
You will be highly organised with excellent attention to detail, strong numeracy skills and confidence using Microsoft Office applications, particularly Excel. The ability to manage competing priorities, meet deadlines and follow established processes and procedures is key, alongside a willingness to develop and improve administrative systems where appropriate. Candidates should be comfortable learning new software packages quickly, maintaining accurate records and supporting a busy office environment. As the role includes facilities and office support responsibilities, applicants must be able to undertake light manual handling tasks, including lifting items up to 5kg, and demonstrate a proactive approach to ensuring the office operates efficiently and maintains high standards at all times.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Location: London and home-based
Salary: £29,350
Hours: 4.5 days per week (31.5 hours per week)
The Administration and Operations Officer provides administrative support to the Birth Companions staff team across all aspects of our work, especially service delivery in the community. The postholder will have regular contact with the women we support, as well as with our volunteers and members of the public.
A key aspect of the role will be supporting, maintaining and helping to improve the systems, processes and records that underpin our day-to-day operations, ensuring they are accurate, well organised and used effectively across the organisation.The role involves regular attendance at our community groups, and meetings in London; occasional support at evening and weekend meetings and events will also be required, by arrangement.
This is a varied, hands-on role offering the opportunity to be involved in a wide range of activities and projects across the organisation - ideal for someone with strong administrative skills who is looking to build a career in the charity sector, with the support and development to build skills and knowledge.
The client requests no contact from agencies or media sales.
Help us grow our corporate income, building transformational partnerships and accelerating Habitat GB's mission to tackle housing poverty around the world.
This is an exceptional opportunity to join Habitat for Humanity Great Britain at a pivotal moment in our growth. We have ambitious plans to significantly increase our impact, expand our profile and unlock substantial new investment from the private sector. To do this, we are seeking an experienced, entrepreneurial and relationship-driven Head of Corporate Partnerships to lead the next phase of our corporate fundraising journey.
Reporting to the Director of Fundraising & Partnerships, you will lead the development and delivery of a high-value corporate partnerships strategy, personally securing and growing six-figure and multi-year partnerships with some of the UK's most influential companies. You'll build on strong foundations while creating new opportunities for businesses to engage with one of the world's leading housing and community development organisations.
This is an exciting opportunity to combine strategic leadership with hands-on income generation. You will lead a growing team, shape future investment in the function, and drive delivery of ambitious targets, including £1.3 million in corporate income and more than £500,000 in new business in year one, helping to achieve our ambition to double corporate income over the next three years.
As part of the global Habitat for Humanity network, you'll be able to offer corporate partners compelling opportunities spanning housing, climate resilience, community development, employee engagement and international volunteering. Few charities can match the scale, reach and tangible impact of the partnerships you will create.
We are looking for an outstanding fundraiser and leader with a track record of securing significant corporate partnerships, building high-performing pipelines and inspiring teams to deliver ambitious targets. In return, you'll join a passionate, values-led organisation where your work will directly help more families access the safety, security and opportunity of a decent home.
If you're excited by growth, motivated by impact and ready to build something extraordinary, we'd love to hear from you.
Please note: this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK.
Start your Habitat journey here…
We want the recruitment process to give you the opportunity to shine, to share your skills and experience as clearly as possible, and for you to find out more about Habitat GB in return. You are welcome to get in touch and arrange an informal chat before submitting an application.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4).
Job Purpose
The Head of Corporate Partnerships is accountable for delivering substantial and sustained income growth from the private sector, with clear ownership of income targets, pipeline strength and conversion performance.
The role will lead the development and execution of a high-value, ESG-aligned corporate partnerships strategy, focused on securing and growing six-figure and multi-year partnerships. Combining strategic leadership with hands-on delivery, the postholder will personally lead priority opportunities while building a high-performing, commercially focused function capable of doubling corporate income over a three-year period.
Working closely with the Director of Fundraising & Partnerships, the role will strengthen Habitat GB’s position as a partner of choice for purpose-driven businesses, leveraging the global Habitat network to deliver scalable, high-impact partnerships
Key Accountabilities/Responsibilities:
Corporate Partnerships Strategy & Growth
· Develop, implement and continuously refine a high-value corporate partnerships strategy aligned to organisational growth ambitions
· Deliver significant year-on-year income growth, contributing to the target to double corporate income within three years
· Lead the development of market-leading ESG-aligned partnership propositions, linked to SDGs, climate resilience and inclusive housing
· Identify, prioritise and unlock opportunities with UK-headquartered multinationals and national corporate partners
· Leverage the global Habitat network to secure multi-country and scalable partnership opportunities
Income Generation & New Business Delivery
· Personally lead the end-to-end development of strategic partnerships—from prospect identification through to negotiation and contract
· Secure six-figure and multi-year partnerships aligned to organisational priorities
· Deliver against agreed annual income and new business targets (anticipated to be £1.3m and £500k+ in year one), with a clear trajectory for sustained growth.
· Build and maintain a robust pipeline with a minimum 3–5x coverage ratio, ensuring consistent delivery against targets
· Apply disciplined prospect qualification, prioritisation and conversion methodologies
· Lead complex, high-value negotiations and partnership design
Pipeline Management, Forecasting & Performance
· Own and manage a dynamic, data-driven pipeline, using CRM systems and performance insights to inform decision-making
· Track and report on pipeline health, conversion rates, income forecasting and return on investment
· Work collaboratively with Finance to ensure accurate income forecasting, budgeting and reporting. Embed structured pipeline reviews and performance management processes.
· Ensure accurate forecasting and proactive management of risks and opportunities.
Partnership Management & Strategic Account Growth
· Oversee the strategic management, renewal and year-on-year growth of existing partnerships
· Drive increased partnership value through upsell, cross-portfolio engagement and multi-year agreements
· Ensure strong retention rates and long-term partner engagement
· Act as senior relationship lead for flagship and high-value accounts
· Maximise value through integrated opportunities including employee engagement, brand alignment, volunteering and digital activation
Global Volunteering Programme
- Provide strategic oversight of Habitat GB's Global Volunteering programme, ensuring it supports organisational income, engagement and partnership objectives
- Line manage the Volunteer Coordinator and support the effective delivery, growth and performance of the programme
- Ensure appropriate systems, processes, risk management and safeguarding measures are in place to support the safe and effective operation of the programme
- Embed Global Volunteering opportunities within corporate partnerships and supporter engagement activity to maximise participation, income and impact
Team Leadership & Capability Building
· Lead and develop the Corporate Partnerships team, currently comprising the New Business Manager and Volunteer Coordinator, with planned responsibility for the Corporate Partnerships Manager and New Business Executive roles as these positions are recruited
· Set clear objectives, KPIs and expectations aligned to income delivery and pipeline development
· Build a high-performing, accountable and commercially focused team culture
· Support capability development in pipeline management, negotiation and partnership growth
· Ensure effective use of systems, data and insight across the function
Proposition Development & Cross-Organisational Leadership
· Work collaboratively with Impact and Programmes teams, as well as other Fundraising & Partnerships colleagues to develop compelling, tailored partnership propositions
· Influence and align senior internal stakeholders to prioritise and deliver high-value opportunities
· Ensure all partnership propositions clearly articulate impact, value and alignment with corporate ESG priorities
· Drive innovation in corporate partnership “products”, responding to evolving market demand
External Profile, Influence & Market Positioning
· Position Habitat GB as a leading partner for corporate social impact and ESG-driven collaboration
· Build and maintain strong relationships with senior corporate stakeholders and decision-makers
· Represent Habitat GB at external forums, events and networks to build visibility and generate opportunities
· Contribute to thought leadership and sector engagement
Risk, Compliance & Due Diligence
· Ensure robust corporate due diligence processes and proactive management of reputational risk
· Maintain compliance with fundraising regulation, ethical standards and organisational policies
· Protect and enhance Habitat GB’s brand through careful partner selection and management
Person profile:
· Proven track record of securing six-figure+ corporate partnerships, including complex, strategic and multi-year deals
· Significant experience in corporate fundraising, partnerships or business development in a charitable or other relevant context
· Demonstrable success in building and converting high-value pipelines
· Experience managing and growing strategic partnerships and key accounts
· Experience leading complex negotiations and high-level stakeholder engagement
· Experience of line management or leading high-performing teams, including leading teams through growth, change or transformation
· Strong understanding of corporate fundraising, ESG, CSR and sustainability agendas
· Commercially astute with the ability to align corporate objectives and social impact
· Strong understanding of pipeline management, forecasting and performance metrics
· Excellent written and verbal communication skills, with the ability to influence at senior level
· Highly delivery-focused, with a strong track record of meeting or exceeding income targets
· Strategic thinker with the ability to translate strategy into measurable results
· Strong relationship builder with credibility at senior/executive level
· Data-driven and disciplined in pipeline and performance management
· Creative and solution-oriented in developing partnership propositions
· Strong influencing skills in complex and matrix environments
· Results-driven, resilient and accountable
· High integrity, professionalism and sound judgement
· Strong alignment with Habitat GB’s mission and values
· Collaborative, inclusive and values-led leadership style
· Commitment to equality, diversity, safeguarding and ethical practice
Habitat for Humanity requires that all employees take seriously their ethical responsibilities to safeguard our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of our code of conduct. The employment of this position will be subject to a satisfactory reference check and a Disclosure and Barring Service (DBS) check.
At Habitat for Humanity GB, we aim to build, develop and retain a talented workforce that represents a variety of backgrounds, skills and experiences. We welcome and actively encourage applications from anyone who feels they’d be a good fit for our organisation, regardless of race, religion, colour, age, sex, national origin, sexual orientation, gender identity, disability, neurodiversity or any other protected characteristics.
Unfortunately, because of high volume of applications we will not be able to contact unsuccessful applicants. If you haven’t heard from us within a month of the application deadline, please assume that your application has not been successful.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
The client requests no contact from agencies or media sales.