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Executive Director

Boiler House Spaces is a small Hackney community charity seeking our new permanent Executive Director to lead the organisation in the exciting next stage of its development 

Position: Executive Director

Salary: £55,000 pro rata

Location: Hackney, London with some home-working

Hours: 17.5 hours per week (or higher if fundraising targets achieved)

Contract: Permanent

Closing Date: 4th June 2025

About the Role

As Executive Director of Boiler House Spaces, you will be responsible for leading the charity and its small and committed team, to develop strategic partnerships and funding to take the organisation forwards. 

Key responsibilities include:

Leadership & People

· Provide leadership, supervise staff/volunteers, and ensure service quality.

· Collaborate with teams for effective service delivery and staff coverage.

Strategy & Partnerships

· Represent Boiler House Spaces and develop partnerships with key stakeholders.

· Lead the Good Place programme with partners and the community.

Finance, Fundraising & Marketing

· Oversee finances, report quarterly, and manage fundraising.

· Build relationships with supporters and promote the organization’s profile.

Governance

· Support the Board with governance, strategy, and risk management.

· Lead the strategy and business plan implementation.

Capital Project & Other Duties

· Lead the capital project and ensure policy adherence.

· Manage emergencies and take on additional tasks as needed.

About You

An experienced successful leader and passionate about community development, you will be a great communicator, a team player with strong finance and project management skills and a willingness to roll up your sleeves.

You will have:

· Proven senior leadership experience with a track record in building partnerships and generating income

· Skilled in managing teams, creating a positive culture, and motivating others to deliver

· Strong financial management, including budget planning and oversight

· Excellent communication and presentation skills for diverse audiences

· Strategic and creative thinker with strong interpersonal and people management skills

· Understanding of the community sector or ability to learn quickly

· Proactive, collaborative, and resilient with a ‘can-do’ attitude

· Committed to community development and the values of Boiler House Spaces

About the Organisation

Boiler House Spaces is about local people helping each other in tough times. We run a community food pantry giving free food, advice and support. We open our safe and warm spaces for community groups so people can connect and make key improvements in their own lives.

You’ll be joining us at a pivotal moment as we shape the next phase of our development.

How to apply

Eastside People are supporting the organisation in the recruitment of this role.

You will be asked to submit your CV and a cover letter.

Eastside People are fully committed to equality of opportunity and diversity and work with our clients to ensure that we recruit inclusively, seeking to address the underrepresentation of some groups of people in leadership teams.

Please note, that we understand AI can be a helpful tool, but please use it with caution and ensure your application is personalised and accurate.

You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity, Organisation Lead, Charity Director.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This position will focus on delivery of the Preventing Intimate Partner Abuse (“PIPA”) course – comprising individual and group sessions - and working closely with Thames Valley Police. RISE has also developed a range of Out of Court Resolution interventions for a range of offences, which are delivered online and in person, which the postholder will deliver. These include group and one-to-one courses to address a range of specific types of offending, including domestic abuse, inappropriate sexual behaviours, hate crime, assault on emergency workers, as well as other types of offences, and any new interventions developed in the coming years. This may include acting as a single point of contact to secure the offender’s engagement, working alongside other partners to address the offender’s needs, with the aim of eliciting behaviour change and reducing reoffending

Groupwork/one-to-one delivery:

· Deliver a range of short interventions which include group work, one to ones, embedding in a multi-agency approach to domestic abuse in the area.

· Manage cases with a range of complex needs and behaviours.

· Ensure delivery is in accordance with tasks outlined in the RISE Domestic Abuse Perpetrator manual and process mapping.

· Undertake holistic assessments that identify risk and protective factors, and develop bespoke support plans. 

· Adhere to relevant group work programme manuals and deliver programme sessions to ensure the integrity of programme delivery, which is overseen by the Team Leader.

· Apply specialised materials to support your delivery to racialised and marginalised communities.

· Be responsible and accountable for working with Team Leader to ensure risk is reviewed on a regular basis.

· Practitioners will comply with the appropriate audit standards when working with perpetrators in line with RESPECT requirements.

· Use motivational interviewing techniques, trauma-informed and strength-based approaches in building a range of therapeutic skills to engage with service users to address their abusive behaviour.

· Encourage and facilitate learning with participants on a group, including proactively working to elicit behavioural change and acceptance of their behaviour towards their partner, or ex- partner.

· Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.

· Be personally accountable for the completion of assessments, mid-way reports, and end of intervention reports, and ensure they are to a high standard.

· Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on domestic abuse.

· Ensure effective planning for the delivery of each intervention in advance of the session.

· Participate in and pass the necessary training to be able to deliver all interventions.

· Assist or lead on the delivery of training courses.

Integrating the Safety Support Service:

· Liaise and engage closely with the Domestic Abuse Safety Advisor or local victim services commissioned to increase the safety of partners, ex-partners and children of the servicer user to manage the risk and develop treatment goals.

· Prior to delivering Domestic Abuse interventions, liaise and share information with RISE Domestic Abuse Safety Officers or local Integrated Domestic Violence Advocates (IDVA) to ensure an integrated approach is applied to risk management.

· Attend monthly risk review meetings with Domestic Abuse Safety Advisor and Senior practitioners to ensure effective risk management procedures are always applied.

Out of Court Resolution (OOCR) courses:

· Deliver a range of Out of Court Resolution short courses online and in person.

· Ensure delivery is in accordance with tasks outlined in the RISE OOCR manual and process mapping.

· Adhere to course manual sessions and materials and ensure the integrity of programme delivery is always maintained, overseen by the Team Leader.

· Apply specialised materials to support your delivery to racialised and marginalised groups and adjust materials according to meet neuro-diversity needs, agreed by the Team leader.

· Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users online and in person.

· Encourage and facilitate learning with participants online using variety of techniques like break-out, noticeboard etc.

Recording and administrative tasks:

· Ensure timely and accurate recording of all relevant data (attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.

· Ensure regular contact with the OOCR team, recording and reporting back offender compliance.

· Maintain an accurate audit trail of all relevant communication with partner organisations involved.

· Ensure completion of pre and post questionnaires in line with RISE’s Social Impact strategy.

· Contribute to the evaluation and evidencing of social impact, including questionnaires and service user case studies.

General tasks:

· Develop excellent relationships with customers and respond positively to their needs.

· Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.

· Attend Clinical Consultancy to support safe practice and develop resilience during the delivery of demanding work as directed by the Team Leader

Ready to use your creativity to make a difference? Join a national charity driving community wellbeing and real social change.
We’re looking for a passionate, hands-on communicator to lead marketing and fundraising at Self Help UK – helping us grow support, tell powerful stories, and connect with people who need us most.

Make a real impact every day — join our mission to support homeless and vulnerable families across Staffordshire.
We're looking for a passionate and proactive Corporate Fundraiser to help us build meaningful partnerships and grow our charity's reach.

At The Gingerbread Centre, we believe that everyone deserves a safe place to call home. As part of our dynamic Income Generation team, you’ll be at the heart of our efforts to raise vital funds and create long-lasting relationships with local and regional businesses. Your work will directly support families facing homelessness and give them hope for a better future.

In this varied and rewarding role, you'll:

• Identify and engage potential corporate partners across Stoke, Staffordshire, Newcastle-under-Lyme, and Staffordshire Moorlands

• Develop creative campaigns and proposals that align business goals with our mission

• Represent the charity at events, networking opportunities, and meetings

• Collaborate with internal teams to showcase the impact of partnerships

• Drive sustainable income growth through corporate giving, sponsorships, and employee fundraising

We’re looking for someone who is:

• A confident communicator with strong networking skills

• Self-motivated, organised, and enthusiastic about making a difference

• Experienced in sales, fundraising, or business development (charity experience a plus but not essential)

Join us as our Marketing & Events Officer! Make an impact, drive meaningful campaigns, and help care workers nationwide. In return, you'll join a supportive team, grow in a thriving environment, and make a real difference 

PLEASE READ THE FULL JOB DESCRIPTION AND PERSON SPECIFICATION BEFORE APPLYING

You need to have:

• Strong digital, social media, web, and AI skills, including experience using AI-powered marketing tools such as ChatGPT and Canva.
• Ability to assist with content creation, including social media posts, newsletters, press releases, and video production.
• Competency in website management, email marketing, and SEO strategies.
• Experience in planning, organising, and managing events from conception to execution.

You need to be:

• Based with easy access to London - the job is home based but you would be required to travel to meetings and events

Main Responsibilities:

• Support the Marketing and Events Manager (M&EM) with creating, organising and managing CWC (The Care Workers’ Charity)  events as needed (from conception to realisation including all promotional materials and online promotion).
• Source, design (where required) and manage collateral needed for conferences and events and work closely with colleagues to produce leaflets and flyers
• Assist in implementing CWC’s marketing strategy, including social media, SEO, and email campaigns.
• Help create engaging content for social media, website, newsletters, and marketing materials.
• Manage the charity's attendance at trade conferences and sector events either face to face or online (Organise furniture, marketing collateral, hotel accommodation and travel as needed)
• Work closely with CWC colleagues, using opportunities for wider networking to encourage fundraising
• Support the organisation with organising and running Professional Care Workers’ Week
• Assist to create and maintain an events calendar for the CWC that encompasses a range of fundraising events and awareness raising events
• Utilise online events platforms as well as organising in-person events
• Support the team to recruit and manage volunteers who can support specifically with events, either online or in person
• Get feedback from sponsors and supporters and work with them to improve processes and understand how sponsorship and supporter engagement can develop
• Update the charity's fundraising channels’ information (i.e. Enthuse and Just Giving) to encourage continued engagement, and as a way of engaging fundraisers
•  Provide video content for our fundraising platforms and social media, including case studies from care workers who have been supported with grants by CWC
• Attend conferences and events as required, across England and occasionally in Wales and Scotland
• Engage with CWC’s existing supporters to promote fundraising and understand how they may be best engaged with the Charity.
• Work to event budgets, closely monitoring income and expenditure, and presenting financial updates when required

We seek individuals deeply committed to supporting children and young people who are driven by intrinsic motivation and unwavering standards for themselves and others. If you resonate with this, we invite you to join our team in Leigh/Atherton/Greater Wigan!

AllChild (formerly West London Zone) is a non-profit organisation that proactively works with children and their families to flourish socially, emotionally and academically through our tailored Impact Programme.

Working with schools, we identify and support children and young people before the need for crisis intervention, connecting them to the help they need through our trusted adult, the Link Worker.

Joining us as an Associate Link Worker/Link Worker, you will be based in the school with the children and young people you’ll be working with on our programme. Working directly with the children, their families, their teachers and our partners, you will design and facilitate a two-year Impact Programme of support and champion the children and young people along the way.

Since our launch in 2016, our Impact Programme has helped thousands of children and young people at the tipping point of need. 75% are no longer at risk in their emotional and mental wellbeing; two-thirds improved their grades, and 90% of schools renew after the first programme, noting ‘transformational or significant positive impact’ for the children and the wider school environment.

We are proud to be an employer that puts equity, diversity and inclusion at the core of all that we do, for the benefit of our employees, our partners, and the community that we work with. We are proud of our diversity and are therefore keen to receive applications from people who may be underrepresented in our AllChild community.

For further information and to apply, please visit our website via the Apply button.

Closing date: 6 June 2025.

Fundraising Officer (Stewardship)

At least 25-37 hours per week

Salary £25,000 - £27,500 pa

The Rose Road Association is a Registered Charity in Southampton providing essential care and support services for children and young people with complex physical and learning disabilities, and their families. Join our team today and help us work towards our vision of a community where disabled people and their families can thrive, feel a sense of belonging and achieve their aspirations.

The stewardship of our donors and supporters is fundamental to the success of our fundraising here at Rose Road. This role will play a vital part in growing our income streams. You will work with our individual, community and corporate donors in order to maximise the potential of all opportunities.

We are looking for an excellent relationship builder. You will lead on the delivery of our donor stewardship across all income streams ensuring you work to inspire and motivate our supporters by telling our story passionately.

We are looking for a people person, who has a natural curiosity to find out more about the people who support us, work for us and use our services, and is passionate about telling these stories. This is the perfect role for a candidate looking to develop in the fundraising and events sector. We can promise great support, lots of training and the opportunity to grow, develop and progress.

Beyond the necessary qualifications and skills, what truly matters to us is finding someone who shares our values: We are Trustworthy; We are Kind; We are Open & Honest; We are Forward Thinking; and We are Professional 

 We welcome candidates from all sectors and backgrounds, if you believe you can make a difference in this role to the families, we support at Rose Road we would love to hear from you. The job is offered at 25- 37 hours per week (part time and job share requests considered). We would love to hear from you about how you could work flexibility to make this role work for you and us.

 We offer:

• 25 days annual leave per annum, rising to 28 days after five years continuous service.
• Contributory pension scheme
• Training and Development
• Employee Benefit Programme

 Closing date: 2nd June 2025

Interviews: 11th June 2025

 Successful applicants will have a DBS check and have a responsibility for safeguarding and promoting the welfare of children. We are committed to equality of opportunity in both the provision of our services and the employment of staff to provide these services.

Registered Charity No. 276172.  

Head of Fundraising and Communications (Maternity cover, fixed term contract)

At least 25-37 hours per week

Salary £45,000 - £55,000 pa, pro rata if part time

The Rose Road Association is a Registered Charity in Southampton providing essential care and support services for children and young people with complex physical and learning disabilities, and their families. Join our team today and help us work towards our vision of a community where disabled people and their families can thrive, feel a sense of belonging and achieve their aspirations.

We are looking for someone to cover maternity leave for our Head of Fundraising and Communications. The post holder will lead the strategic direction for our fundraised income and deliver this alongside our ambitious Communications Strategy. We are recruiting for a 13 month contract beginning in mid September 2025.

We are looking for an excellent relationship builder, who can inspire and motivate our fundraising team and guide our senior leadership team and trustees in navigating a changing fundraising landscape. You will have in depth knowledge of a range of fundraising income sources and already be an established team leader with excellent fundraising sector insight. We need someone who can support and guide our team through this period.

Beyond the necessary qualifications and skills, what truly matters to us is finding someone who shares our values: We are Trustworthy; We are Kind; We are Open & Honest; We are Forward Thinking; and We are Professional 

 We welcome candidates from all sectors and backgrounds, if you believe you can make a difference in this role to the families, we support at Rose Road we would love to hear from you. The job is offered at 25- 37 hours per week (part time and job share requests considered). We would love to hear from you about how you could work flexibility to make this role work for you and us.

 We offer:

• 25 days annual leave per annum, rising to 28 days after five years continuous service.
• Contributory pension scheme
• Training and Development
• Employee Benefit Programme

 Closing date: 9th June 2025

Interviews: 18th June 2025

 Interested? Please apply via the link below with attached CV and cover letter.

Successful applicants will have a DBS check and have a responsibility for safeguarding and promoting the welfare of children. We are committed to equality of opportunity in both the provision of our services and the employment of staff to provide these services.

Registered Charity No. 276172. 

Head of Development & Partnerships

Salary £55k per annum pro-rata (0.6 FTE)

React

React is a small, well regarded, charity that was established in 1989.  It provides Rapid Effective Assistance to Children with Potentially Terminal illness.

React works to give children comfort, dignity and where possible, greater independence. 

We supply essential equipment that is not available through the NHS or local authority, from specialist wheelchairs, beds, baths and mobility aids to essential everyday homecare items like pushchairs and domestic appliances.

We also provide our families with holidays and the opportunity to create special memories at our mobile homes situated across the UK. 

Since the pandemic we have moved to a fully remote / home based working model.

The Role

We are seeking a passionate, creative and innovative fundraising professional with a history of successful income generation and fundraising development.

Join us at an exciting time in our history and be part of our future as we build on our strong foundations to grow our income further, enabling us to provide greater impact.

You will be responsible for:

• · Leading income generation for the charity.
• · Creating, implementing and delivering our fundraising strategy.
• · Develop new and nurture existing relationships with funders including individuals, trusts and corporates.
• · Managing our existing fundraising activities across the charity.
• · Identifying new income streams and relationships.
• · Bringing a culture of innovation and new ideas

You will report directly to the Director who is responsible to the Trustees for the overall running of the charity. 

Salary & Hours

This part-time 3 day per week is a flexible post that can be designed to suit within normal working hours. Competitive Salary £55,000 pro rata

Location  

Although home based, the Head of Development & Partnerships will be expected to meet from time to time with major fundraisers and donors, which may occur in person or online.

Person Specification

Essential Criteria  

• · A successful track record of income generation for charities across: Charitable Trusts, Companies, Individual Giving, Major Donors.
• · A proven history of maintaining relationships with Trusts & Foundations, corporate partners & donors.
• · The ability to train, manage and motivate a team.
• · Excellent time management and organisational skills.
• · The creativity to develop and grow fundraising activities.
• · Working collaboratively and flexibly across the charity.

Desirable Criteria

• · A good understanding of marketing, PR and communications.
• · Digital and online fundraising strategies and campaigns.

Personal Attributes

• · Passion and belief in the ability of small charities to make a difference.
• · A commitment to equality, diversity and inclusion
• · Authoritative, professional and inspirational.
• · Warmth, enthusiasm and dedication.

Orphans In Need is the UK’s leading charity dedicated to supporting orphans and widows. We’re looking for a Head of Fundraising to lead our Philanthropy, Corporate, Institutional, and Community Fundraising teams.

What you'll lead:
✔️ Major Donors & High-Value Philanthropy
✔️ Strategic Corporate Partnerships
✔️ Institutional and Trust Funding
✔️ Community Fundraising Networks across the UK

You’ll bring strong leadership, excellent relationship-building skills, and a passion for making a difference. If you understand Muslim donor motivations and thrive in a values-led environment — we want to hear from you.

Why join us?

• Be part of a respected, mission-driven charity.
• Lead high-impact fundraising strategies.
• Work with a passionate and inclusive team.

In this role, you’ll support and grow community fundraising by delivering inspiring events and campaigns that mobilise individuals, groups, and volunteers. You'll work closely with local supporters, think creatively to develop new fundraising opportunities, and build lasting relationships that help extend our reach.

We’re looking for someone who:

• Is passionate about helping vulnerable communities

• Enjoys working with people and building strong relationships

• Can confidently engage and inspire others, including volunteers and supporters

• Is creative, proactive, and able to think outside the box

• Has excellent organisational and communication skills

Whether you’re experienced in community fundraising or looking for a purposeful next step in your career, if you’re motivated by impact and compassion, we’d love to hear from you.

Apply today and help us change lives — one campaign at a time.

Would you like help drafting the person specification or responsibilities section to match this tone and structure?

About the Role

As Programme and Innovation Manager (all genders), you’ll play a pivotal role in designing and delivering an exceptional incubator experience for our startups. From refining the curriculum to coordinating mentors, events, and workshops, you’ll ensure that every founder receives the guidance, support, and connections they need to succeed. This is a unique opportunity to work with some of the most innovative food-tech startups globally—at the intersection of sustainability, entrepreneurship, and impact.

Job Details

Role: Permanent, Full-time 
Hours: 40 / week 
Location: Berlin or Remote (ideally within Germany, Poland, Netherlands, UK, South Africa or Czechia)
Reports to: Head of ProVeg Incubator

Responsibilities

• Programme Leadership: You will own and continuously evolve the structure, content, and delivery of the Incubator programme.
• Curriculum Development: You will curate and coordinate a world-class curriculum, including workshops, expert talks, and networking events.
• Startup Support: You will work hands-on with leading startups in the food tech space, coaching and supporting them during and after the programme on strategy, fundraising, and go-to-market topics.
• Impact & Knowledge Management: You will build and manage knowledge-sharing systems, KPIs, and programme impact tracking.
• Community Building: You will expand our global mentor network and stakeholder community.
• Startup Selection: You will contribute to the selection process of startups in close collaboration with the team.
• Trend Monitoring: You will stay ahead of trends in food innovation and identify high-potential startup teams early.
• Budget Management: You will manage the programme budget and ensure effective resource allocation.
• Representation: You will represent the Incubator at industry events and within the broader startup ecosystem.

Qualifications

• You hold a degree in Business, Economics, Innovation, Food Tech, or Biotechnology - or bring equivalent hands-on experience.
• You have 1-2+ years of experience in programme or project management, ideally within a startup incubator, accelerator, or entrepreneurship support organisation.
• You have a strong understanding of the startup ecosystem and the food innovation landscape.
• You bring excellent organisational and communication skills and thrive in fast-paced environments.
• You have an entrepreneurial spirit and a proactive, solutions-focused mindset.
• You have experience coaching or working with early-stage startups.
• You are passionate about sustainable food systems and supporting mission-driven founders.
• You are outgoing and confident and enjoy networking and representing the Incubator and ProVeg with professionalism.
• You are driven by a passion for entrepreneurship and food innovation and want to help startups succeed and build a more sustainable food system.
• You work proactively and think creatively to generate original and relevant ideas to continuously improve the incubation and acceleration programme.

Benefits of working with us

• The opportunity to work closely with groundbreaking startups from all over the world that are building the future of our food system 
• Build a strong foundation for a career in one of the most exciting areas of innovation and impact.
• A mission-driven team and work culture that values impact, autonomy, and creativity.
• Strong organisational focus on personal development and designated training budget with plenty of room for initiative, independence and responsibility
• Flexible, trust-based working arrangements and home office arrangements
• A supportive, open and diverse work environment

When?

Application deadline: 15.05.2025
Start: Ideally 15.06.2025 or 01.07.2025

Are you looking for a fulfilling & rewarding career?

Vibrance has an exciting opportunity for a Staff Nurse with a minimum of 2 years’ experience to join our exceptional team based in Dunelm, Chadwell Heath. 

You will join us on a full-time, permanent contract (37 hours per week) and in return, you will receive a competitive salary of £29,570 to £30,661 per annum plus benefits.

Vibrance is a registered charity supporting adults with additional needs in London and Essex.

We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.

About the Staff Nurse role:

Dunelm is a Nursing Home for 11 service users with severe learning Disabilities and complex Healthcare needs. As a support worker you will work closely with other Healthcare Professionals around Chadwell heath Area. Service users require 24-hour holistic support around all their needs including accessing the Community for activities. 

Dunelm offers a safe and friendly environment to carry out your work.

Responsibilities as our Staff Nurse:

You will work closely with residents, providing them with physical and emotional support in all areas of day-to-day life, both inside and outside the home e.g., personal care, mealtimes, recreation, and leisure, attending medical appointments, etc.

Part of your duties will include ad-hoc nursing related admin.

Skills and experience of our ideal Staff Nurse:

A motivated team worker committed to helping people with learning disabilities.

Computer literate, especially with Microsoft Office packages.

A Registered 1st Level Nurse ideally with RNMH/RNLD/RGN qualifications.

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme covering core skills
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

To join us as our Staff Nurse please click apply below – we’d love to hear from you!

We're looking for a kind, compassionate and resilient Service Manager to join our Learning Disabilities service in Newham.

£42,000.00 per annum, working 40 hours per week.

This role is maternity cover, the expected duration is 9 months.

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

As the Service Manager you will be required to successfully apply for CQC registration for regulated activity and/or registered services within 6 months of appointment. You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.

What you'll do:

Leadership Accountabilities:

Successfully lead and motivate your team to ensure the championing and ongoing maintenance of a positive performance culture within your service
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution - this includes but is not limited to staff supervision, coaching, team meetings, reflective practice and training
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
Responsible for managing and allocating customers to support staff (casework management)

For the full list, please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Have the ability to lead and motivate staff to deliver excellent services
Be fundamentally calm and resilient, will not let emotion adversely affect them or obscure their judgement
Be practical and methodical
Have excellent organisation skills and be able to work effectively under pressure

For the full list, please see our website.

What you'll bring:

Essential:

Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant Health and Social Care management qualification - eg QCF Level 5
Experience managing supported living and/or Registered services for adults with learning disabilities and autism

For the full list, please see our website.

Desirable:

Other relevant professional memberships and/or specialist qualifications
Positive Behaviour Support Qualification or the willingness to complete this within 12 months of appointment
Experience of transforming care / Hospital to home agenda

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.