Jobs in west midlands

X2Service Manager – (Phoenix Project)

We are seeking two highly motivated and experienced Service Managers to join our team at the beginning of an exciting new project.  These will be pivotal roles in a fast-paced environment, crucial for driving forward this innovative project. 

Position: Service Manager – Phoenix Project

Location: West Bromwich (on-site)

Salary: £32,500 per annum

Contract: Fixed Term (3 years)

Hours: 40 hours per week over a 7-day working pattern

Closing Date: Monday 18th August 2025

The Role

We're launching Phoenix, a ground-breaking pilot supporting prison leavers with complex mental health needs, and we're looking for two experienced Service Managers to drive this forward.

As a Service Manager, you'll play a pivotal role in coordinating a dedicated on-site team to deliver high-quality support that promotes mental wellness, reduces reoffending, and empowers individuals to thrive. You'll oversee the day-to-day running of the project, from admissions and risk management to leading team performance and developing partnerships.

The outcomes from Phoenix will be shared at a local and national level by our project partners Commonweal so you will work closely with our external evaluation partners to shape and evidence the impact of this pilot model.

This is an exciting opportunity to be at the heart of innovation in supported accommodation - ideal for someone who thrives in a fast-paced, person-centred environment and brings experience from the criminal justice, social care, or mental health sectors.

We particularly welcome applications from individuals with lived experience of mental ill health or the criminal justice system.

This is a site-based role, requiring availability across a 7-day shift pattern including evenings, weekends, and bank holidays.

About You

To succeed in the role of Project Lead, you will need:

• Proven track record in leading an outcome focused project within the non-profit or criminal justice sector.
• Experience managing a team and driving service performance in a care environment
• Strong decision-making skills and the ability to work independently under pressure
• A collaborative and compassionate approach
• Experience with community engagement and building external networks
• A working understanding of safeguarding, health and safety, and risk management in a social care context

About Us

As an established charity which provides high quality accommodation and support for adults living with enduring mental health conditions and complex needs. Our purpose is to help people on their journey to mental wellness, purpose, and independence. Supported housing provides crucial help to some of the most vulnerable people in our country. It can have an enormous positive impact on an individual's quality of life: from their physical and mental health to their engagement with the community.

Other roles you may have experience of could be; Project Manager, Criminal Justice Project Lead, Mental Health Project Coordinator, Housing Services Manager, Reintegration Support Manager, Supported Housing Project Lead, Community Justice Manager, Care Services Manager, Senior Support Worker, Offender Rehabilitation Coordinator, Social Care Team Leader, etc....

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Harris Hill is delighted to be working with a values-led national children’s rights charity in their search for a new Executive Director.

This is a rare opportunity to lead a values-driven organisation that protects the rights of children in institutional settings such as care, mental health units, and custody. The charity combines legal expertise, advocacy, and direct advice to create meaningful change.

Location: Remote within England, with regular travel to London and occasional travel across England
Salary: £62,000 per annum + 6% employer pension contribution
Contract: Permanent, full-time with flexible working (between 8am–8pm)

Key Areas of Responsibility:

• Lead strategic planning and oversee delivery of the current strategy
• Act as Designated Safeguarding Lead and uphold best practice in child protection
• Ensure effective governance and legal compliance
• Lead income generation from trusts, foundations, and individuals
• Represent the charity externally with integrity and passion
• Oversee impactful delivery across legal, policy, and participation programmes
• Champion an inclusive, rights-based culture within the team

About You:

We are seeking an experienced and principled leader with:

• Significant leadership experience in a rights-based or children’s organisation
• Expertise in England’s legal and policy frameworks relating to children’s rights and institutional care
• Demonstrable success in fundraising and building sustainable income
• Strong communication skills and experience of public advocacy
• Confidence in leading strategy, people, and change in a small organisation
• Lived or professional experience of institutional care settings is highly desirable

This role would suit someone with the independence, emotional intelligence, and vision to lead a high-impact charity working at the intersection of children’s rights, law, and policy.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics. 

As Team Manager you will work closely with key senior managers across education, health and social care to identify how collectively we can provide the right support, in the right way at the right time. You will provide day to day guidance and support, you will be involved in the development of the service, bringing your knowledge, skills, experience, enthusiasm and passion to contribute to better outcomes for children and families.  We value creative thinking, problem solving and collaboration.

As a member of the wider service leadership team, you will be required to work flexibly across the service, and this will involve travel across Greater Manchester. You will be part of the on-call rota system providing out of hours guidance, this averages one week in every 2 months for which there is an on-call payment.

The role provides lots of opportunities to develop your skill set, knowledge and career progression going forward. The service has a comprehensive training offer, and you will be supported by the leadership team within the service and organisation. To be a successful, you will need the following:

• Significant experience of supporting children and young people (up to the age of 25) with a Learning Disability and or Autism with complex support needs, including Mental Health conditions.
• The ability to collaborate with and confidently present information to a range of people, respectfully addressing issues on behalf of CYP and their families.
• Excellent team working skills. You will work as part of a team that covers Greater Manchester and be a key member of the service leadership team.
• Significant safeguarding knowledge and experience enabling referrals and escalations to be made and followed through to conclusion.
• Excellent recording skills and knowledge and the ability to quality assure and develop practice of others.
• Experience of line management and leadership.
• A car available for work with business insurance.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification/ Job Description ensuring the above requirements are evidenced with examples in your application. 

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

The Partnerships Officer at the Arts Marketing Association will play a vital part in developing and nurturing meaningful relationships with the AMA’s external partners, sponsors, and funders. The role will directly support the AMA's mission and help generate essential income.

We are looking for someone who is friendly and welcoming, provides great customer service, and has excellent attention to detail. We’re also looking for someone who supports and believes in our organisational values and is excited about working towards our vision. 

The Arts Marketing Association is a fully remote-working organisation - although we do hold in-person events and team away-days throughout the year - and we also operate a 4-Day Week (see our job pack for more details). Your working hours with us can be flexible depending on what works best for the right candidate. 

Read for Good’s Grants and Trusts Manager leads on securing high-value income for the national charity from trusts and foundations, typically securing one-off and multi-year grants in the five- to six-figure range. You will research and cultivate prospective funders, produce compelling, tailored proposals, programme reports and manage a strong pipeline of funding opportunities. You will also develop and steward long-term funding relationships that align with our mission and strategy, building on our well established and robust pipeline. In addition to your own portfolio, you will support the wider grants and fundraising team, helping to deliver on team targets, strengthen internal processes, and ensure high-quality reporting and compliance.

This is a key role in the charity’s income generation strategy and will work closely with senior colleagues to shape fundable programmes and plan for long-term sustainability. 

Terms of Employment

Reporting to: Head of Fundraising

Location: Read for Good office based in Nailsworth (due to location, own transport is desirable); we take a flexible approach to working from home

Salary: Circa £35k to £41k (depending on experience)

Hours: 35 hours a week (part-time role will be considered for the right candidate)

Annual leave: 25 days, plus bank holidays; additionally, full organisational closure between Christmas and New Year Pension: Workplace pension 3% employer, 5% employee with flexibility to change contributions

Any other benefits: Friendly, inclusive team with a flexible, caring, people-centred culture Training and internal opportunities to support career development Access to a free 24/7 confidential counselling service Ample free parking and bike racks Spacious offices with different break-out areas including sofas, standing workspace and riverside outdoor space (with ducks!) Regular office socials, free tea and coffee and office book swap

Key responsibilities

Income Generation and Fundraising

• Research and develop a strong pipeline of new and existing high-value trusts and grant-making prospects (typically five- and six-figure applications).
• Write compelling, tailored funding proposals that align with funder interests and organisational priorities.
• Manage and track income performance, reporting on progress against individual and team targets.
• Build strong, long-term relationships with funders and secure repeat and multi-year funding in the region of £400K p.a.

Team Management and Development

• Provide support and guidance to the wider Grants team, including freelance support as well as support cross organisational cooperation and team work
• Help co-ordinate workloads and funding pipeline, and ensure high standards across all funding applications and reports.
• Help foster a collaborative team culture and support colleagues’ professional development

Emmaus UK is seeking a Corporate Partnerships Manager to grow and deepen relationships with businesses that want to be part of something bigger.

Emmaus is a national charity and social enterprise with a unique model: we support people who’ve experienced homelessness by offering not just a home, but meaningful work and a place to belong. As we deliver on an ambitious five-year strategy, this is a pivotal opportunity to join a passionate and collaborative team, driving high-value corporate partnerships that deliver financial support, skills sharing, volunteering, and social impact.

You’ll play a vital role in securing new partnerships and stewarding existing ones, helping ensure that Emmaus communities across the UK can continue their life-changing work. We're looking for a strategic and personable fundraiser with a flair for relationship building and a belief in partnerships that go beyond the transactional. If that sounds like you, we’d love to hear from you.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications close at 9 a.m. Monday 18th August 2025.

Service Support Engineer

Salary: £33,000-£44,000
Location: Home-based
35 days annual leave, generous pension, enhanced carer & disability leave, tech allowance

I'm working with a national charity undergoing major digital transformation to recruit a Service Support Engineer to join their IT operations team. This is a fantastic opportunity for someone with a passion for technology, great communication skills, and experienced in 1st and 2nd line IT support.

You'll be part of a collaborative, mission-driven organisation that’s committed to delivering great technical support to staff across the UK. In this role, you'll support day-to-day IT operations, solve problems, manage support tickets, and help maintain critical systems – all while working with cutting-edge tools like Microsoft Intune, Office 365, and Active Directory.

What you’ll be doing:

• Delivering excellent 1st and 2nd line support for staff across multiple locations
• Managing incidents and service requests through the ticketing system
• Installing, configuring, and troubleshooting hardware and software, including laptops, printers, mobile devices, and network equipment
• Supporting Office 365, Active Directory, and remote access tools
• Assisting with onboarding/offboarding, asset management, and MDM setup
• Travelling to offices and service sites to provide face-to-face IT support when needed

Skills required for the Service Support Engineer:

• Hands-on experience with Microsoft Intune, Office 365, and Active Directory
• Knowledge of ticketing and asset management systems (e.g. FreshService)
• Understanding of basic networking and remote desktop tools
• Excellent verbal and written communication skills
• Calm, helpful, and approachable—able to support non-technical users
• Organised, with strong attention to detail and process-following skills
• A demonstrable passion for tech—whether through education, training, or self-learning

Understanding Recruitment is acting as an employment agency for this vacancy.

IT Support | 1st Line | 2nd Line | Microsoft 365 | Intune | Active Directory | Remote | Field Engineer

About More Than A Roof:

More Than A Roof is a charity dedicated to empowering individuals and families experiencing homelessness. Our vision is a world where everyone has a secure home, and no one needs to stay in temporary accommodation to avoid homelessness. We work alongside vulnerable people in temporary accommodation to improve their lives and communities, unlock their potential, and open new possibilities. We provide practical and emotional support and stability, aiming to make any stay in temporary accommodation short, rare, and non-recurring. We work in close partnership with organisations like The Housing Network, Community Shop and a large number of Local Authorities.

The Role:

The CEO will be responsible for leading the strategic growth, fundraising, and external engagement of More Than a Roof. This role will focus on developing and communicating the charity’s mission, building strong partnerships, and securing funding to expand our impact across the UK.

The CEO will act as the external face of More Than a Roof, engaging supporters, funders, and strategic stakeholders to raise awareness and increase income. While the charity exists to support individuals & families experiencing homelessness, delivery of frontline services and direct engagement with residents is undertaken by our partner organisations, such as The Housing Network. The CEO will ensure that the voice and experience of those we support shapes our fundraising narrative, advocacy, and programme design, without duplicating the operational role of our delivery partners.

Key Responsibilities:

• Work alongside colleagues at The Housing Network to support individuals and families (including individuals over 18’s, families, and prison leavers) as they move into temporary accommodation.
• Facilitate connections for beneficiaries within the local community in Leicester, helping them build support networks.
• Signpost beneficiaries to relevant external support agencies and services to address their diverse needs (e.g., health & wellbeing, training & life skills, employment, financial matters).
• Collaborate closely with on-the-ground partners, such as Community Shop in Leicester, to ensure integrated support.
• Collect and maintain accurate beneficiary data and records, ensuring compliance and contributing to outcome reporting.
• Actively support the charity's social media presence and engagement.
• Play a key role in fundraising activities, demonstrating a proactive approach and a proven track record of successful fundraising initiatives.
• Regularly report to and support the Board of Trustees, providing updates on beneficiary progress and charitable activities.

 About You:

We are looking for an exceptional individual who is passionate about making a tangible difference in the lives of people experiencing homelessness. You will be a self-starter with a proactive approach, comfortable working independently as the charity's first paid employee.

 Essential Skills & Experience:

• A proven track record of working in a local charity, demonstrating an understanding of the charity sector, particularly in the field of homelessness.
• Confidence and a highly self-motivated approach, capable of managing your own workload effectively.
• Knowledge and understanding of the homelessness sector, its complexities, and challenges.
• Solid understanding and practical experience of safeguarding principles and procedures.
• Familiarity with trauma-informed care principles and their application in support settings.
• Experience in crisis intervention and the ability to respond effectively in challenging situations.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse individuals and families, supporters of the charity and external stakeholders and funders.
• Strong organisational skills with attention to detail for accurate record-keeping and data collection.
• A proven track record in successful fundraising, with the ability to contribute to and lead fundraising initiatives.
• Proficiency in using IT for record-keeping, communication, and social media.

 Desirable Attributes:

• Experience working with diverse client groups including families, individuals over 18, and prison leavers.

Qualifications:

No specific formal qualifications are required for this role, however, this is not an entry-level position for someone stepping into their first charity job. Relevant experience and knowledge are paramount. A proven track record in fundraising activities, demonstrating a proactive approach and a proven track record of successful fundraising initiatives.

 Benefits:

• Competitive wage.
• Pro-rata paid annual leave.
• Pension scheme contribution.
• Travel expenses.
• Flexible working hours.

Community Fundraising Manager - Remote or Hybrid

 
Hope and Homes for Children is looking for a talented Community Fundraising Manager to join its Public Engagement team and help millions of separated children get Back to Family.
 
About the role:
 
As our Community Fundraising Manager, you’ll be joining us during an exciting period of growth as part of an innovative, motivated team. You’ll be stewarding our existing community supporters as well as working to develop new fundraising products that will grow our global community of supporters.
 
About you:
 
We are looking for a talented fundraiser and relationship manager who is excited and inspired by how individuals and groups of individuals turn their passion into fundraising and support-raising for a cause. You will be a self-starter with the ability to creatively and strategically engage supporters and potential supporters in active fundraising.
 
About Hope and Homes for Children:
 
Orphanages don’t protect children, they harm them. Put simply: the last thing an orphanage can provide is the first thing a child needs - someone to love them. Science shows what we all know that the bond between a child and their family is vital for their development. Decades of evidence proves that orphanages harm children, subjecting them to high levels of abuse, as well as extreme neglect. Children always belong in families. They need protection, encouragement, play, laughter and love. They need somewhere to call home and someone to love them. You can help us make this a reality for children.

Salary: £35,000 to £39,000 per annum, including any London weighting if applicable.
Location: Remote working with quarterly travel to the London or Salisbury office for meetings, or office based with flexible and home-working options for part of the week.
Hours: 37.5 hours per week.
Closing Date:  The final cut off for applications is 7 September 2025 so please get in touch if you have the right skills, experience and passion for our cause.
 
To apply, please upload your CV and a brief covering letter (500 words max) indicating why you are interested in joining us and (reflecting on the role profile) why you believe your skills and experience make you suitable for the role.
 
Other information: This post requires the post holder to have the right to work in the UK and will be subject to a DBS check.
 
Hope and Homes for Children actively encourages diversity, equity and inclusion, and we look to recruit a diverse range of people to reflect the communities in which we live, as we believe this will strengthen our ability to deliver our mission of eliminating orphanages.
 
You may also have experience in the following: Community & Events Fundraiser, Fundraising Officer, Fundraising and Events Coordinator, Event Fundraiser, Marketing Assistant, Community Fundraiser, Direct Marketing, Events Coordinator, Community Fundraising, Events Assistant, Third Sector, Charity, Not for Profit, Fundraiser, Fundraising Assistant, Marketing Executive, Marketing Officer, Sales Executive, Sales Assistant, etc
 
REF-223 244

The Talent Set are delighted to partner with the Fire Fighters Charity on a fantastic Brand Marketing Manager role. This key position will be responsible for leading the change in shaping how the brand is seen, felt and experience across the UK.

As the Brand Marketing Manager, you'll be the driving force behind brand strategy, ensuring it sparks recognition, relevance, and emotional connection across every touchpoint — from printed materials to digital content. You’ll champion the brand internally, guide teams in delivering consistent messaging, and produce high-quality marketing that helps them support more fire and rescue personnel and their families.

Key Responsibilities

• Develop and evolve the Fire Fighters Charity’s brand strategy.
• Act as a brand guardian — ensuring consistency and quality across all channels.
• Oversee the creation of compelling marketing assets (leaflets, posters, brochures, etc.).
• Support cross-functional teams with brand consultancy and creative leadership.
• Collaborate on major campaigns and ensure alignment with the values and identity.
• Work alongside digital teams to harmonise offline and online marketing.
• Line manage and support the development of the Social Media Officer.
• Track brand health and performance with insight and evaluation tools.
• Deliver internal training to build brand confidence across the organisation.

Person Specification:

• Experience in developing and managing brand strategy.
• Proven success in producing high-quality, brand-aligned marketing materials.
• Strong copywriting and visual identity skills.
• Excellent project management and cross-team collaboration.
• Passion for meaningful storytelling and audience engagement.

What’s on Offer:

· Location: Remote (with occasional travel)

· Contract: 12-month FTC, option for 4 or 5 days/week

· Salary: £43,900

· Reports to: Director of Engagement

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Please note: All third party speculative CVs will be forwarded to The Talent Set

The Talent Set are delighted to partner with the Fire Fighters Charity on a fantastic Brand Marketing Manager role. This key position will be responsible for leading the change in shaping how the brand is seen, felt and experience across the UK.

As the Brand Marketing Manager, you'll be the driving force behind brand strategy, ensuring it sparks recognition, relevance, and emotional connection across every touchpoint — from printed materials to digital content. You’ll champion the brand internally, guide teams in delivering consistent messaging, and produce high-quality marketing that helps them support more fire and rescue personnel and their families.

Key Responsibilities

• Develop and evolve the Fire Fighters Charity’s brand strategy.
• Act as a brand guardian — ensuring consistency and quality across all channels.
• Oversee the creation of compelling marketing assets (leaflets, posters, brochures, etc.).
• Support cross-functional teams with brand consultancy and creative leadership.
• Collaborate on major campaigns and ensure alignment with the values and identity.
• Work alongside digital teams to harmonise offline and online marketing.
• Line manage and support the development of the Social Media Officer.
• Track brand health and performance with insight and evaluation tools.
• Deliver internal training to build brand confidence across the organisation.

Person Specification:

• Experience in developing and managing brand strategy.
• Proven success in producing high-quality, brand-aligned marketing materials.
• Strong copywriting and visual identity skills.
• Excellent project management and cross-team collaboration.
• Passion for meaningful storytelling and audience engagement.

What’s on Offer:

· Location: Remote (with occasional travel)

· Contract: 12-month FTC, option for 4 or 5 days/week

· Salary: £43,900

· Reports to: Director of Engagement

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Please note: All third party speculative CVs will be forwarded to The Talent Set

Salary: £37,280 starting salary (salary range will increase to a max £39,862 via the length of service) per annum plus £4,324 Inner London Weighting if based in the London office per annum

Contract: Fixed Term contract until 30 June 2026

Hours: Full-time. 35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed.

Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford.  We will consider a UK-based hybrid working option. 

Closing date to apply for the role: 23.59pm on 17th August*

*Please read carefully, the information below on how to apply for this role

*This is a readvertisement – previous applicants need not apply

Please read carefully – how to apply for this role:

Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses

(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)

*Current Refugee Action employees with and without lived experience, are eligible to apply.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them. 

About the post 

This exciting role would mean joining Refugee Action at a crucial point in the charity’s 40-year history, full of opportunity and potential. You will use your creative skills to support the creation of innovative digital content to engage and mobilise existing supporters and add to Refugee Action’s rapidly growing audience. Working between the fundraising and campaigns team, this role will support the Digital Communications Manager to deliver our ambitious digital strategy, focusing on the development of engaging digital content, the management of one of our key supporter databases, and will lead on the engagement and retention work which supports Refugee Action’s fundraising and campaigning. 

We are looking for candidates that can demonstrate: 

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices. 

• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it.

• Strong understanding of the role of digital tactics in the development and execution of campaign strategies.

• Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for difference audiences.

• Experience of maintaining and nurturing social media communities and creating impactful digital content.

• Knowledge of Facebook advertising, including the set-up, management and analysis of ad performance.

• Experience using Canva, or Adobe creative software – particularly Photoshop, InDesign and Premiere.

• Experience of using Engaging Networks or similar system or proven ability to learn new systems quickly.

• Thorough understanding of website optimisation with experience working with website content management systems. 

• Experience of using Google AdWords, and of using reporting and analytics tools, such as Google Analytics.

• Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising.

Closing date:  23.59pm, Sunday 17 August

Interviews:  Tuesday 26 August

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 

• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

SSAFA’s Grants and Statutory Income Team, operating across the UK, are proud to announce this role as part of their strategic plans to develop a steady and growing source of income from statutory organisations.

About the role

This is a new fundraising opportunity to help provide support for serving personnel, veterans and their families ensuring that no-one battles alone.

Supported by the Statutory Grants Manager, this role is fundamental in developing, advancing and championing both new and existing income from local authorities, health providers, and other local commissioning bodies and grant funders. The aim of this role is to increase income generation in this area whilst enhancing SSAFA’s visibility and profile within these organisations on a local level. Achieving this will require the development of strong, strategic relationships, underpinned by excellent bid writing skills to produce effective proposals for support.

SSAFA is entering into an exciting period of strategic development with this income stream and if successful, you will be part of a small team with the potential for career development.

Whilst the post is homebased, to be eligible for this role you are required to live in the South East or South West of England as the role will focus on these regions and will require regular travel within them. There will also be an occasional need to travel across the UK and to work evenings and weekends at key events.

About the team

You will join a small, established and dedicated team who cover the whole of the UK. With regular team meetings and a variety of communication mediums you will be given ongoing support, training and mentoring throughout. We are a remote team and well connected to all colleagues. This supports and drives our determination and success 

About you

We are seeking an exceptional candidate who thrives on challenge and brings a strong understanding of the statutory funding landscape. You will be a determined, highly motivated individual, with a proven track record of securing significant funds from statutory organisations. You will be a natural communicator with proven success with bid writing and presentation skills. You will be a confident networker, able to represent the charity to external stakeholders and will excel at developing strong relationships with statutory organisations, both in person and remotely whilst working from home. An ability to self-motivate with a can-do attitude is a must.

About SSAFA

SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight Monday 25 August 2025

Interviews: TBC

Job Purpose:

To lead and support the delivery of high-quality mental health and wellbeing services across Torfaen and Blaenau Gwent from the Pontypool and Brynmawr offices of Mind in Gwent.

To manage, support and develop a small team of staff and volunteers to provide high-quality mental health and wellbeing services in Torfaen and Blaenau Gwent.

To develop and maintain strong, collaborative and positive relationships with local community organisations and stakeholders to enhance community reach and opportunities for service growth, sustainability and funding.

To oversee the day-to-day operations and running of the Pontypool and Brynmawr offices and services of Mind in Gwent.

To secure funding, grants and income growth in partnership with Mind in Gwent’s Income Generation and Business Development Team to improve and grow mental health and wellbeing services in Torfaen and Blaenau Gwent.

Principal Responsibilities:

1. Lead and coordinate mental health and wellbeing projects and services, ensuring they meet service user needs and align with organisational objectives.

2. Provide line management, supervision, and support to project staff and volunteers

3. Monitor and evaluate service outcomes, producing reports and updates for internal and external stakeholders such as the leadership team and funders, maintaining accurate records and contribute to monitoring and evaluation frameworks.

4. Oversee the day-to-day management of Mind in Gwent’s Pontypool and Brynmawr premises, ensuring safety, accessibility, and regulatory compliance (e.g., health & safety, fire regulations) liaising with contractors, landlords, and suppliers for building maintenance and improvements.

5. Research, identify, and apply for funding opportunities including grants, tenders, and local authority commissioning, supporting budget planning and financial monitoring of funded activities.

6. Actively build and maintain relationships with funders, local community groups, statutory bodies, and other voluntary sector organisations working in collaboration to coproduce and to develop joint mental and wellbeing services, referral pathways and funding bids.

7. Represent the organisation at community events, forums, and strategic networks.

8. Ensure services are delivered in line with organisational policies, safeguarding standards, and relevant legislation.

EXPECTATIONS

1. To work in line with, and to support the delivery of, the vision, mission, values and goals of Mind in Gwent and to be a champion for Mind in Gwent at all times.

2. Adhere to and work within all the policies of Mind in Gwent such as child protection policy, protection of vulnerable adults, confidentiality and data protection policies, and the policies contained within the employee handbook. 

3. To actively participate, engage with, and respond to, the Mind in Gwent supervision, external supervision and appraisal processes.

4. To attend and positively contribute to Mind in Gwent and Wellbeing and Counselling Team meetings and other meetings as required. 

5. To attend and positively contribute to Mind in Gwent, Wellbeing and Counselling training as required.

6. To actively contribute to a positive, supportive and constructive working ethos, relationships and environment with Mind in Gwent, partner organisations and other organisations.

7. To contribute to making Mind in Gwent a greener workplace.

8. To support and contribute to our overall aim of the participation people with experience of mental health problems, including within Mind in Gwent and to be committed to working alongside people with experience of mental health problems, as colleagues, (paid & unpaid) experts and campaigners. 

9.     To be flexible, adaptable and undertake work to support the aims of Mind in Gwent, the aims the Wellbeing and Counselling Team and the aims of funders

Interviews to be held on Thursday 4th September