Direct Employer Jobs
ABOUT THE ROLE
Essex & Herts Air Ambulance has an exciting opportunity for an Aviation Director to join the Executive Team and to be responsible for all aspects of aviation and other, non-clinical, operational activities. Also, as part of EHAAT’s strategic plan to gain its own Air Operator Certificate (AOC) in late 2025, the Aviation Director will form and lead the new AOC team supported by our experienced AOC transition Programme Manager. As the AOC Accountable Manager, they will be responsible for all aspects of the safe, compliant and effective operation of our 2 AW169 helicopters in their life-saving role.
ABOUT YOU
- An accomplished senior leader and manager, well-versed in general management in a relevant field with a proven record of high performance.
- An Executive Team member able to lead on the development and implementation of strategic plans and to advise on all aviation and related operational matters to enable EHAAT to best achieve its operational aims.
- A team player with exceptional communication skills and a talent for cultivating effective working relationships at all levels
ABOUT US
Essex & Herts Air Ambulance, unlike NHS emergency services, is a charity. This free life-saving service is provided 24/7 by helicopters and rapid response vehicles.
Each critical care team consists of a pilot and co-pilot, a pre-hospital care doctor and a critical care paramedic.
They can be rushed to the scene with life-saving support equipment to deliver advanced clinical care, usually only in the hospital emergency department.
Once stabilised, the patient will be conveyed to the most appropriate hospital by air or land.
Without access to National Lottery funding and with only limited support from Government, we rely upon the generosity and goodwill of the people and businesses of Essex and Hertfordshire to remain operational and keep saving lives…we can’t fly without you!
We are committed to becoming an inclusive organisation that represents all aspects of the communities we serve. We recognise that this a journey and that there is a lot of hard work ahead. We celebrate diversity of background and thought in our ambition to create a workplace where everyone feels empowered and able to bring their authentic self to work each day.
EHAAT is a charity which provides vital life-saving care to critically ill and injured patients across Essex, Hertfordshire and the surrounding areas.
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. We do this by funding great initiatives, leading cutting-edge research and working for change - scaling up and spreading the practices that make a difference.
The Chief Operating Officer (COO) has a critical role in ensuring we succeed in this work. You have a key leadership role in overseeing the overall health of the Fund in partnership with the Executive Director. The role oversees our finances, people management and – for the right candidate –much of our grant-making and project management.
Key responsibilities
You’ll lead on key organisational governance processes and ensure the Fund makes wise decisions, by:
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Being a leading member of our Directors’ team, overseeing all elements of the Fund’s work.
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Ensuring that the Fund operates as efficiently and effectively as possible by prioritising the right activities and matching resources to deliver on our mission.
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Ensuring we have the right long, medium and short-term financial plans in place and that we maintain close control over our financial decisions and spend.
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Informing our Board and our Risk and Audit Committee on our financial performance and risk.
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Ensuring the Fund’s investments are well managed through supporting the Endowment Investment Committee (this does not require investment experience).
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Managing our Grants and Evaluation Committee (this decides which evaluations we should fund) and ensuring it operates effectively.
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Ensuring that any ambiguities in the organisation are identified and removed.
You make sure that the Fund has the people, tools and resources in place to excel. This will require us to:
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Hire, develop and inspire the very best people: Managing our Head of People, you will ensure that we hire the best possible staff, compensate them appropriately, provide necessary and effective training, maintain a strong focus on staff well-being, manage and develop staff effectively and address poor performance when required.
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Provide staff with the tools they need to perform: Managing our Head of Grant Operations, you will ensure that we have the tools we need to deliver, including management information, databases, systems and processes and office facilities.
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Track performance: Track performance against our goals efficiently and effectively, championing a system of accountability and action to review, identify and empower the right people to act on delivering according to the plan.
Working with colleagues, you’ll ensure we award grants, manage grantees and oversee evaluations efficiently and effectively. This will require us to:
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Make excellent decisions about our grants: Working with – and potentially managing1 - the Assistant Director for Programmes, Impact and Partnerships, you will help to ensure that our processes for assessing funding applications achieve our organisational priorities for evidence generation. This requires you to understand what partners are trying to do, whether it’s likely to work, whether it will help us build an accessible and trusted body of knowledge, and whether we can build on it to make long-term change happen.
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Evaluate our programmes: Working with - and potentially managing - the Assistant Director of Evaluation, you will help to ensure that we select and partner with high-quality evaluators to understand how well different activities work.
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Ensuring the team maintains effective monitoring processes: Working with your team, you will develop the necessary skills, processes and decision-making processes to identify when things aren’t going to plan and respond accordingly.
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Build strong relationships with your external partners: You and your team will build strong, trusting relationships with the projects the YEF funds and the evaluators that we work with. Your team will be known for being attentive yet assertive and measured and efficient in the reporting information we expect. You will become well connected in the sectors that we are working in.
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Identify opportunities to scale up projects: You will be proactive in identifying projects that would benefit from capacity development support or that may be ready to scale up their work, collaborating with Impetus to deliver on this.
In support of these goals you will also
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Lead and build a team that is so much more than the sum of its parts: Working with your direct reports you will build a culture that brings the very best of the different skill sets and approaches in your team. You will lead this team, providing exceptional direction, culture and clarity.
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Make it easy to be effective when working in your team: You will bring clarity, lean processes, clear accountabilities, timely decision-making and effective systems so that people working in your team comment on how easy it is to get things done.
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See your primary team as the Directors team: As a core member of the Directors team, you will be part of making the most important decisions about the short-term and long-term strategy of the Fund. You will build and model the culture and values that we need to make a real difference. You will leave ego at home and look to make the rest of this team a great success.
Person specification
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You are excellent at leading on finance in an organisation: You find it easy and straightforward to develop and oversee, large organisational budgets and ensure timely preparation of management accounts. You’re excellent at financial forecasting and understand how to make judgements and recommendations based on future scenario planning. You have experience reporting to Boards on financial performance and health, and leading on organisational external audits.
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You are strategic about finance: You’ve got real skill in distilling complex financial information into simple, easy to understand reports and presentations that enable good decision-making. You see your knowledge of finance as a way to serve Director-level colleagues with overall decision-making. You also understand how to navigate competing priorities and how to calculate and articulate risk and reward, knowing few decisions are straightforward.
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You get teams to use data well: You understand that accurate data and excellent management information tools enable good decision-making. You understand how management information databases (like Salesforce) work and would be able to maintain and build a culture of recording data and maintaining data quality within big teams. Ideally, you have experience working directly with Salesforce.
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You get things done and are brilliant at improving things: In previous jobs, you have held significant responsibility for ensuring challenging projects are delivered on time. You like finding ways to make things operate better for everyone. You are excellent at designing and putting in place effective systems and processes.
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You are a low ego and effective leader: You have a track record of building and leading effective teams. You are thoughtful about how to get a team working well and people tend to warm to you and respect you. You are not afraid of managing someone brighter and better than you or of addressing poor performance. You leave ego at home. You work very well in a team. You like taking responsibility for things. You can balance the task, the individual and the team.
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You are interested and experienced in both staff development and financial planning: You are equally at home thinking about the processes and approach we need to recruit and develop great staff as you are thinking about how we control our expenditure and report our finances.
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You learn fast but remain humble: You are quick at getting your head around things. It wouldn't faze you to have responsibility for organising things that are new to you as long as you have an expert to ask advice from. You like learning and developing. You know how much you don't know as well as what you do.
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You are interested and thoughtful about grant-making and evaluation: You may not be an expert in grant-making, but you have experience of how charities think and approach applications for money. You have enough cynicism to know how these things can go wrong, but not so much that you can’t make them go right. You may not be an expert in evaluation, but you care about finding out what works.
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You are an excellent strategic thinker: People say that you are good at seeing the big picture as well as the detail. You have experience of wrestling into place a strategy for a project or organisation. You would be able to describe the strategy of the work you are leading at the moment. You are able to see things from different points of view.
While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
If you’re interested
To apply, please send a CV and cover letter, and complete the monitoring form click on "Apply for this job" button by 5pm, Friday 31st May 2024.
We will plan to host the first round of interviews the week commencing the 3rd June 2024.
You’ll be required to provide proof of your eligibility to work in the UK. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
Your data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The people we are looking for do not discriminate and we believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
The client requests no contact from agencies or media sales.
Key Impact Areas
Maximise Giving
You will implement a philanthropic giving strategy that significantly shifts the museums approach towards the generation of substantial philanthropic income and that supports the Museum's vision and mission. You will work collaboratively with the Executive, Board of Trustees and senior leadership team to establish a long-term plan and supporting fundraising strategies that align and help the museum move forward with its objectives.
Cultivate and Steward Donors
You will actively cultivate and steward relationships with potential and existing donors, for major new, repeat and legacy gifts, significantly raising the profile of Beamish, generating excitement and a desire to support Beamish now and into the future across a range of projects. These will be supported by stewardship plans that foster mutual trust to secure ongoing support.
Reputation and Engagement
You will build the profile of the Museum through donor engagement. You will personally manage a portfolio of prospective donors, guiding them through the cultivation process, and ultimately securing new funding. You will work closely with the CEO building new networks, opening new doors and linking with communities in support of the museum's philanthropic goals and furthering its reputation and that of the sector.
Successful Philanthropy Team
You will ensure a high performing team is in place that supports Beamish’s Philanthropic strategy, imbuing a culture of innovation and enterprise across the museum. The team will ensure day to day delivery of the function, including to trusts and grants, provide excellent customer service, and produce timely data to support and measure the impact of all giving. The team will champion equality, diversity and sustainability and creating a strong culture of philanthropy throughout Beamish.
Essential Qualities, Experience and Knowledge
- Significant experience working at a senior level, building strong relationships with supporters who can give at a six/seven figure level.
- Demonstrable extensive networks, including trusts and foundations, corporate partners and high net worth individuals.
- Personal track record of securing six figure donations from Trusts and Foundations
- An excellent communicator who can inspire staff, volunteers and colleagues in taking our philanthropic strategy forwards.
- Outstanding interpersonal skills including tact, sophistication and gravitas
- ·Able to work collaboratively, engaging with colleagues to design robust project proposals and reporting, monitoring and evaluation systems
- Skilled in utilising financial information including project budgets
- A commitment to Beamish’s mission, objectives and guiding principles.
- Strong intellectual curiosity and the ability to articulate the museums range of programmes and strategies in a compelling way
- Tenacious, self-starter, who thrives in a fluid, entrepreneurial context
- Have, or be able to build, local knowledge quickly
- Knowledge and understanding of the legal, regulatory and ethical environment of fundraising
Desirable Qualities, Experience and Knowledge
- Experience of managing successful partnerships with significant grant givers including The National Lottery Heritage Fund and Arts Council
- Experience of high value fundraising in the following areas: community action, arts and culture, health & wellbeing, Education programmes, museums and collections, the environment / conservation
- Outstanding research and written skills
- Experience of working with a fundraising database to maximise relationship development
Beamish is a world famous open air museum which brings the history of North East England to life.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Walcot Foundation is an independent grant-making charity located in Lambeth, South London, providing a range of economic and social support directly to young people, schools and community groups in order to transform their prospects in the borough. To strengthen this mission the Foundation set up the BounceBack programme, now in its third year, working with a consortium of 10 place-based charities and community interest companies in South London to help young people find paid work.
As part of a joint project, the BounceBack partner organisations are looking for an experienced employer engagement professional to help them develop, manage and build stronger relationships with employers and broker work experience and employment opportunities for the Lambeth young people they support.
Please submit a proposal/cover letter of no more than three pages. Please note this would be a freelance consultancy role. In the proposal please include why you’re qualified for the work, and how you would approach this project. We strongly encourage applicants from diverse backgrounds to apply.
The client requests no contact from agencies or media sales.
The Biochemical Society and its wholly owned publishing subsidiary Portland Press Ltd (PPL) are seeking an experienced and influential leader to join us as our new Chief Executive, from January 2025 on the retirement of the current postholder Kate Baillie. You will play a crucial role in shaping and delivering a new strategy to increase our income, partnership, and growth potential.
The Biochemical Society was founded in 1911 and currently has around 5,000 members. It is a learned society that is at the forefront of advancing molecular bioscience, promoting its importance as a discipline, facilitating the sharing of knowledge and expertise, and supporting molecular bioscientists across all career stages.
We are looking for a Chief Executive who can continue to grow our profile and positive reputation. To us, this means continuing our excellent work with our trustees, staff, community and stakeholders, enhancing our growth and building new partnerships.
As our new Chief Executive, you will lead us to empower individuals by developing and diversifying our income, providing inspiring leadership to our committed, expert and established team, and acting as an effective advocate and ambassador for the Society.
The client requests no contact from agencies or media sales.
LMK (Let Me Know) Youth Leader (Freelance Educator / Youth Worker)
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Across London boroughs
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£200 per 2hour workshop
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Sessional
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Available for a minimum of one delivery per month, pending workshop demands
About LMK
Good relationships shape our health and happiness, yet we are taught so little about them. LMK is a registered education charity on a mission to change that. We run workshops educating young people about healthy and unhealthy behaviours, so that they can avoid abuse and thrive in relationships.
Using film and guided discussions, our workshop leaders support children and young people in honest conversations about relationships and leave them better equipped to spot the early warning signs of abuse and inspire them to enjoy healthy, fulfilling relationships. We explore the 10 signs of healthy and unhealthy relationships and include practical lessons young people want to learn about (like consent) and practice scenarios in a safe, supportive and non-judgmental environment.
LMK is a learning organisation and prides itself in supporting leaders to develop their skills. We offer training and Continuous Professional Development (CPD) opportunities, as well as peer-to-peer learning and reflective practice sessions.
Job Description
LMK is looking for passionate and organised educators (LMK Leaders) to run community workshops, aimed at young people aged between 11 and 24. Through engaging, relatable, workshops you will help young people identify signs of healthy and unhealthy relationship behaviours, provide strategies for them to recognise the early warning signs of abuse and give them tools to keep themselves and their friends safe.
The minimum hours required per workshop is 3 hrs. This includes arriving 30 minutes before delivery, 1.5 to 2 hrs delivery and then remaining back 10 minutes and being accessible to young people who would like further information or a one-to-one conversation, surrounding the subject of relationships.
There is also 30 minutes admin, which is usually completed off-site, such as inputting student surveys and a Leader survey.
Responsibilities
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Always adhere to LMK and partner safeguarding practices and procedures.
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Respond to comms (emails/WhatsApp) sent out by LMK core team members, in a timely manner, to support planning and organising of sessions.
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Meet with co-facilitators to carry out pre-session planning, minimum two working days before delivery.
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Plan and deliver interactive LMK workshops in educational, sports and community settings in line with LMK delivery style and ethos.
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Use your experience and knowledge of the issues affecting young people to tailor the workshops accordingly.
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Ensure all youth participants and the adults in school/community organisations who attend a LMK workshop complete the post session feedback surveys.
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Complete reflective post session Leader surveys to support practice and programme development, after each workshop.
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Debrief with LMK’s Programme Manager and provide ongoing feedback about your sessions, through LMK’s reflective practice processes.
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Undertake relevant training associated with LMK’s work including but not restricted to child protection, safeguarding, violence against women and girls (VAWG).
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Continue to learn about and develop your skills on the issues affecting young people’s relationships including domestic violence, abuse, adverse childhood experiences, trauma informed practice, gang culture and grooming, mental health, sexual exploitation, consent, sharing of nudes /sexting, bullying in person and online, tech and online safety, pornography.
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Provide feedback and co-design training and educational resources on issues affecting young people and their relationships, including opportunities to share your knowledge and expertise at peer-to-peer learning sessions.
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Attend termly virtual Leader huddles to remain connected to peers and organisational values, mission, and purpose.
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Contribute towards and keep up to date with LMK internal/external communications platforms, such as LMK Newsletters and social media.
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Engage with LMK’s Youth Advisory Board Members, if and when invited to do so.
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Lead by example and promote healthy relationship behaviours in your own lives/communities and within LMK (team player; acknowledging and working with diversity; being receptive to new ideas and developmental feedback, etc)
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Use your own networks to recruit new schools and youth groups into the programme.
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Drive forward our evaluation programme - collecting data, as well as providing on-going feedback to LMK.
Knowledge, Skills and Experience
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Extensive experience of teaching or working with young people (9 to 24 yrs old) in an educational, sports or community setting.
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Minimum 2 years’ experience co-designing, delivering and evaluating group sessions, consisting of minimum, of 12 and maximum of 30 participants.
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Experience or co-designing session plans and co-facilitating with others; able to collaborate equally with others.
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A strong commitment to young people and knowledge and understanding of issues affecting their relationships.
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Excellent communication, interpersonal skills with the ability to create a safe and non-judgmental space, that allows young people to speak freely about their relationships and experience.
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Strong emotional intelligence and the ability to deliver sensitive information whilst treating young people’s concerns with respect.
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Capable of maintaining confidentiality and professional boundaries with young people, peers, and professionals.
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Able to adapt and be flexible in workshops to get the best engagement from a range of participants.
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Skilled at facilitating virtual workshops and working with a selection of online portals.
Requirements
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Entitled to work in the UK.
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Hold a DBS certificate or be willing to let us undertake a check on your behalf.
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Have a recent safeguarding qualification from a recognised provider or be willing to undertake additional training in this area.
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Flexibility to work non-traditional, after-school and occasional weekend / holiday hours.
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Comply with policies and procedures relating to child protection, confidentiality, data protection and reporting concerns to an appropriate person.
LMK strives to create a fair and healthy environment where all our colleagues feel valued and able to be their authentic selves at work. We understand that our people have commitments and personal interests outside of work and so we create a flexible working environment, in which people can perform at their best.
LMK values the differences that a diverse workforce brings and is committed to inclusivity. We welcome all applicants from any race, ethnicity, colour, religion, gender, age, sexuality, or any other protected characteristic.
We can make reasonable adjustments throughout the application process and on the job. Please let us know, by contacting us separately if you need any adjustments or changes to be made during the recruitment process because of a disability or long-term health condition.
You can learn more about how we handle your personal data and your rights by reviewing our privacy notice LMK Privacy Policy
The client requests no contact from agencies or media sales.
Director of Professional Standards
£92,988 - £102,267 pa, plus excellent benefits
London (including flexible working)
Reporting to the Chief Executive, and forming a central part of our Senior Management Team, we are seeking to appoint an outstanding individual to take on the post of Director of Professional Standards. The successful candidate will lead a wider portfolio of responsibilities including accountability for overseeing first class education and training for psychiatrists, promoting recruitment and retention into the psychiatric workforce and leading on the College’s international workstreams.
The successful candidate must bring with them experience of leadership gained within a comparably complex membership organisation, with recognised expertise in delivering first class professional education and membership support. You must demonstrate the ability to provide strong and inspirational leadership to a large team of over 60 staff with the ability to instil a culture of high performance and exceptional service throughout. Essential to success is an ability to work effectively with a range of partners both internally and externally and an alignment with our values.
The Royal College of Psychiatrists is the professional medical body responsible for supporting psychiatrists throughout their careers from training through to retirement, and in setting and raising standards of psychiatry in the United Kingdom. Employing 235 staff and serving a membership of over 21,000 in the UK and abroad, we are building a strong and progressive College, one that strives to ensure our members are able to deliver high quality, person-centred care in well-resourced psychiatric and wider mental health services.
Recent years have witnessed significant progress for the College, with a significantly enhanced media profile, record increases in numbers of foundation doctors applying to become psychiatrists and the launch of our new vision and values. Given the demands facing our population and the increasing profile of mental health services within our wider health and care system, the role of the College and our members has never been more vital.
The College values a diverse workforce and welcomes applications from all sections of the community, reflecting the population it serves.
We are committed to building and maintaining an inclusive and supportive culture, a place where we can all be ourselves and succeed on merit. We aim to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
We will provide appropriate reasonable adjustments for candidates who may have a disability.
We only recruit the best and in return for your commitment, the College offers an attractive salary and benefits.
We operate a hybrid working model of on-site and working from home/remote, which helps to ensure a flexible work life balance.
The Royal College of Psychiatrists is the professional membership body for psychiatrists and promotes excellent care for people with mental illness. It has 19,000 members and engages with government and the media as the leading voice of the UK’s mental health services. The College is a values-based organisation and, in 2019, was named Charity of the Year in the European Diversity Awards.
Closing date: 6 May 2024.
Interviews: 22 May 2024.
Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.
Title: Programme Officer - Inclusive Education
Location: Lilongwe, Malawi Country Office
Contract: Two-year fixed term contract
Salary: Local Terms and Conditions apply
About the role
Sightsavers is seeking a dedicated Programme Officer (Inclusive Education) to drive our inclusive education initiatives.
- Build effective partner relationships and support longer term relationships that go beyond the duration of individual projects by disseminating information and advocating for Sightsavers work
- Liaise with partner organisations to achieve the organisation's thematic and strategic objectives
- Support partners to identify their own technical and capacity building needs and facilitate providing these in order to support them through the project(s) cycle.
- Promote shared learning and collaboration between partners by facilitating partner networks and meetings
- Collaborate with partners to identify needs for technical support
- Manage all aspects of the project cycle to ensure effective planning, implementation, monitoring and evaluation, financial and asset management, reporting, and documentation is delivered
- Represent Malawi Country Office in inclusive education networks and advocate for the organisations philosophy and policies
- Manage all aspects of the project cycle to ensure effective planning, implementation, monitoring and evaluation, financial and asset management, reporting, and documentation is delivered
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the for full details.
The Programme Officer will be pivotal in refining our educational programmes, ensuring they are executed flawlessly and have a lasting impact. You'll be instrumental in shaping innovative learning strategies for children with disabilities, from their early years to primary education.
Essential:
- Effective Communication: Clearly and confidently communicate the organisation's vision to colleagues and partners.
- Strategic Decision-Making: Make informed and timely decisions to guide project success.
- Project Management Expertise: Proven experience in managing education programs with a focus on inclusivity.
- Team Collaboration: Work cohesively within a global team, understanding the impact of your role.
Desirable:
- First-Hand Experience: Worked directly with children with disabilities.
- Early Childhood Development: Experience in this field.
- Teacher Training: Experience in training teachers and developing educational materials.
To apply for this exciting opportunity, please complete an application via our recruitment portal.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The Waterways Ombudsman Scheme is in place to ensure the independent handling of complaints made against the Canal & River Trust and other navigation authorities. The Waterways Ombudsman is appointed by the Waterways Ombudsman Committee who oversee the working of the Scheme and the remuneration of the Ombudsman on an independent basis. The Waterways Ombudsman is a certified Alternative Dispute Resolution entity and a full voting member of the Ombudsman Association.
The Waterways Ombudsman Committee is recruiting for a new Waterways Ombudsman. We are aiming for a July 2024 start date.
Waterways Ombudsman
Working part-time and in a location of your choosing, you will take responsibility for all aspects of the ombudsman scheme. This includes handling complaints from initial enquiry through to resolution, as well as managing relationships with, the Committee, and the Canal & River Trust and other navigation authorities, waterway organisations and the media. You will also be responsible for administrative elements of the scheme, such as managing the website and preparing the annual report. The job involves working flexibly around four to five days over a month at a rate of £600 per day, which is paid through the independent Waterways Ombudsman Committee.
We’re looking for someone with a solid understanding of how public or private sector ombudsman schemes work. If you haven’t gained direct experience within one already, then you will certainly have worked at a senior level within a legal environment, dispute resolution system or similar. Sound judgment and integrity are important, as are strong analytical, problem-solving and negotiating skills. You must also be able to work alone and in a highly autonomous way.
For more information about the role and the scheme please visit the Waterways Ombudsman website.
First and second stage virtual interviews will be held by the Waterways Ombudsman Committee from mid to late May with a view to final appointment
The client requests no contact from agencies or media sales.
Job Purpose:
Assuming the role of Executive Assistant, you will provide comprehensive support to Executive Director, the executives of the orginisation and the Hope Together shop. The primary responsibilities of this position will include serving as an Executive PA to Executive Director, administrative assistance to Ops manager, managing customer correspondence, managing online shop orders, upkeep and analytics reporting, as well as other general project administration.
Who We Are:
Join our vision to help everyone, everywhere know Jesus. We offer creative ideas, high-quality and great-value resources, cutting-edge research and well-produced courses to help local churches, leaders, youth workers and everyday disciples reach out in loving action and speak about the powerful message of Jesus Christ.
Key Responsibilities:
- Manage Customer service (Phones, Office Email, and Admin email) ensuring prompt and accurate responses to inquiries, complaints, and requests for information.
- Funder and partner relational correspondence and maintenance.
- Provide general administrative support for the Hope office team including, but not limited to, record keeping, filing, meeting hosting, and monthly prayer emails.
- Organizing and managing weekly team prayer-parti
- Executive assistant work to Executive Director including, managing schedule, organising appointments and meetings, and arranging travel.
- Team, partner, and board meeting management, including keeping minutes, arranging meetings, and actions point.
- Office management assistance including supply ordering and credit card expense tracking.
- Ownership of online shop management including preparing regular reports, inventory management, order processing, and ensuring timely and accurate product listings.
- Gathering monthly websites and social media analytics.
- Undertaking any other duties necessary to support the smooth operation of the executives' and the overall success of Hope within the scope of the Employee's abilities and qualifications.
Skills, knowledge and experience:
- Commitment to the vision of Hope Together
- Dynamic, energetic, positive, enthusiastic
- Excellent communication skills - especially telephone
- Basic writing and correspondence skills
- Ability to multitask and self-start
- Flexible and proactive approach to work
- Google Drive, Analytics and Sheets (Google suite knowledge preferred)
- Word and Excel (Overall Microsoft suite knowledge preferred)
- Some website development knowledge (WordPress, SquareSpace, Wix, ect.)
- Previous experience using project managagement platforms like ASANA or Mondays is preffered
We are currently accepting applications. The application end date is May 1, 2024. Perspective interview date is May 16th.
The client requests no contact from agencies or media sales.