Operations Manager Jobs
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The Crisis Alternative Service Manager role sits within our Adult Services, across Hammersmith, Fulham, Ealing, Hounslow. You will be responsible for the operational delivery and service development, of a portfolio of services. Namely (but subject to change):
- Safe Space Community
- Safe Space ED
- Hounslow Helpline
- Nova Roots (Forensic Community Hub)
One large service you will be responsible for is our crisis alternative service – Safe Space - which is a tri-borough out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service operates 365 days a year from 12:00pm – 11:30pm across all of our boroughs. You will be responsible for managing peripatetic teams: we currently have 3 in person Safe Spaces and based in 3 A&E.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.
The Role
The role of the Crisis Alternative Service Manager will provide operational management, mobilisation and service development of all Crisis Services within Adult Services. The ideal candidate will have experience of mobilising and developing high quality, large services. In addition to managing and supporting staff working within challenging environments and experience of working with challenging behaviour and complex needs. The Service Manager will hold all operational risk.
Excellent organisation and decision-making skills are essential for this role, as it requires being able to manage time effectively to meet tight deadlines and work unsupervised during evenings and weekends. You will also be required to be rostered into the on-call rota.
The Crisis Alternative Service Manager will be required to work collaboratively with the Director of Adult Services and will be proficient at communicating effectively with staff at all levels, a wide range of key stakeholders and service users. They will ensure the service is well resourced from a staffing perspective and embed high-quality operational plans and processes.
They will be responsible for the delivery, progression and continual improvement of the service. They will have responsibility for ensuring Crisis Services operate in line with organisational H&S processes and procedures, HFEH Mind policies and CQC requirements.
Key Responsibilities
For full list of responsibilites, see attached job description
- To oversee the management of the Crisis Alternative Services and other services, in line with organisational values and service quality expectations.
- To ensure all risks are recognised and mitigated in line with the serious incident and safeguarding policies.
- To ensure safe working and risk management
- To ensure feedback is provided on risk mitigation through serious incident reports.
- To continually drive enhancements to operational effectiveness and maximise outcomes against targets (key performance indicators)
- To complete audits and high quality reports for senior internal and external stakeholders
- To interpret performance and impact data for crisis services and be responsible for reporting against service targets
- To provide effective line management supervision to Team Managers and Support Workers
- To collaborate with the Director of Adult Services and the Head of HR to deal with performance management/disciplinary issues confidently and effectively in accordance with organisational policies and procedures.
- To mobilise the crisis services in line with agreed project plans and ensure they are promoted and marketed well.
- To pro-actively develop relationships with external stakeholders in order to improve and develop crisis provision for people with mental health needs.
- To develop robust referral routes and pathways into the service with both statutory and non-statutory bodies.
- To ensure excellence in the recruitment, training and ongoing support of staff and volunteers where applicable.
- To support the Team Managers to ensure adequate and appropriate staffing at all times within the service.
Person Specification
For full person specification, see attached job description
- A minimum of three years managing a crisis service or similar setting with high complexity and high incident rates
- Experience of managing and mitigating risks
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Understanding of how to report and mitigate risks
- Understanding of suicide prevention
- Understanding of trauma informed care
- Understanding of mental health and safety planning
- An understanding of CQC requirements for mental health
- Managing services for vulnerable people in a service delivery organisation.
- Excellent people and project management skills and significant experience of supporting and managing staff.
- Experience of working in the voluntary sector and/or statutory services
- Experience of motivating, developing and training staff
- Experience of creating and implementing safety and risk policies and procedures.
- Successful track record in planning and project management.
- Understanding of the principles of ensuring safe service provision for people at risk and how these are put into practice.
- Knowledge and understanding of the relevant statutory authorities including NHS and social care.
- Excellent communication skills and able to communicate effectively to a variety of audiences.
- Commitment to service user involvement and able to work with service user groups to develop this.
- Strong organisational skills and able to take control of own workload and meet deadlines.
- Ability to work independently with minimum support.
- Confident in challenging poor performance assertively, constructively and successfully.
- High professional standards and the ability to communicate these clearly to others.
- IT literate to aid communication and analysis of data.
About Hammersmith, Fulham, Ealing and Hounslow Mind
This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new Educational Partnerships Manager in Tees Valley with some work in North Yorkshire and County Durham. To succeed in the role it is vital that you can travel within this area.
Young Enterprise is a national charity working directly with young people, teachers, and volunteers, helping young people prepare for their future. This role supports the continued development of YE’s impact by providing young people with opportunities to engage in YE’s enterprise and financial education programmes building vital skills, developing an enterprising mindset, supporting them to build their future and enabling them to make a positive contribution to their community and society.
As Educational Partnerships Manager you will be a key contributor to the regional educational partnerships team, supporting the team to achieve shared KPIs for the region and the wider organisation. The role of Educational Partnerships Manager involves working directly with young people and teachers in schools that are delivering / supporting the delivery of our Young Enterprise programmes.
The Educational Partnerships Manager role will suit someone who can work with young people, build rapport and engage young people from a range of backgrounds. You will need to be confident in working within education settings and liaising with school staff, volunteers, and corporate volunteers. This can be a varied role, but a very exciting role as well as very rewarding. Your experience in relationship development and management will help with developing new schools as well as supporting existing school relationships. There is not an exhaustive list but is to provide you with a flavour of the role.
We are looking for:
· A motivated self-starter
· Ability to develop new relationships with range of stakeholders and support existing ones
· Confident and happy in presenting and delivering to large audiences
· Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure
· Excellent manner, rapport and professionalism with young people
· An understanding or experience of managing relationships with volunteers
· A great promoter and inspirer in helping young people achieve their potential
· Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams
You'll be working alongside an experienced and passionate small regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.
Why work for us?
· People-focussed with a friendly and supportive work-place culture
· An active commitment to equality and diversity
· Access to mentoring scheme with a corporate partner
· Generous holiday allowance of 7.2 weeks (pro rata)
· Access to NHS top-up scheme, for money back on expenses such as dental and optical
· Access to an Employee Assistance Programme
· Cycle-to-work scheme
· Group Life Assurance
This is a home-based role, however, will require significant travel in Tees Valley and some travel to parts of North Yorkshire and County Durham. A DBS will be required.
To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midnight on 28th June 2024. Please note applications without a cover letter will not be considered.
Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services?
Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners.
Interviews will take place once the advert has closed and shortlisting has been completed.
Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.
Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services?
Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners
We empower young people to discover, develop and celebrate their skills and potential.
The client requests no contact from agencies or media sales.
Location: Home based with frequent travel to projects in Hucknall, Broxtowe-Aspley, Sutton-in-Ashfield, Mansfield and soon to be opening in Leicester in 2024.
As Regional Manager you will represent, manage and co-ordinate FoodCycle meals for your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run their own community meals using surplus food. You will manage local relationships with venues, community partners, supermarkets and volunteer recruitment channels to enable this to happen. You will continually be looking to increase our impact by working towards targets of increased meals served to our guests, expanding our existing Projects and setting up new ones within East Midlands.
An excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy. You will have experience of recruiting and managing volunteers, as well as programme development and delivery.
This role will require some attendance at our Community Meals projects, to support with delivery as necessary, which will include evening and weekend work. A full driving license and access to a vehicle for work purposes is essential for this exciting role.
Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:11.59pm on Monday 24 June 2024.
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview (likely to be sent between 24 – 26 June)
Interviews: planned for Tuesday 2 July.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Job Title: Citadel Manager (London)
Hours: 35 per week (full time)
Location: Home working with regular travel across London including to the Vauxhall office.
Contract: Fixed term (until 31st January 2026)
Salary: £41,265 per annum
About us
Housing Justice is a charity that acts on homelessness and housing need across England and Wales. We work to prevent people from experiencing homelessness, help people out of homelessness or destitution, and enable the building of affordable homes. We also take a leading role as the voice of the faith and voluntary sector, supported by the Welsh and UK Governments. At Housing Justice, we value differences: we are a diverse organisation, and we work with people of all faiths and none. We seek to influence and bring about change for the benefit of those we serve through partnership, lobbying and networking. Our initiatives include Faith in Affordable Housing, Hosting people seeking sanctuary, Support for people from Ukraine, The Winter Night Shelter Network and Citadel.
About you
We seek an outgoing, confident leader who is well versed in public speaking and influencing people. Excellent organisational and relationship building skills are essential, along with experience of leadership and managing a team. We are looking for someone who is passionate about the role of community in ending homelessness.
About the role
We seek an inclusive, self-motivated leader to manage the Citadel project across South East London (Southwark, Lambeth, Greenwich, Lewisham, Bexley and Bromley). Responsibilities include overseeing the overall running of Citadel in London, regular monitoring, reporting, budgeting, and supporting four Citadel Co-ordinators in overcoming any local barriers and developing strong local partnerships.
About Citadel
Citadel is a volunteer-led project preventing homelessness by helping people find or sustain their tenancies and establish a home. Volunteers, once recruited, trained and DBS checked are matched with those referred for support. Co-ordinators and volunteers work closely with those referred to establish what matters to them and how best they can support them.
Benefits:
- 29 days annual leave (3 fixed over Christmas), plus an additional day per year of service over 3 years (up to 5 additional days)
- Openness to flexible ways of working
- Employee Assistance Programme
- Home office set-up
- Cycle to Work Scheme
The Director of Development Operations plays a critical role in significantly growing development income at Kew, leading a high-performance team and developing and embedding best practice fundraising across the Development Directorate and broader Kew. You will lead the Research, Stewardship, Fundraising Campaign and Events teams and will manage the Development Directorate’s strategy development and delivery planning. You will facilitate positive and productive engagement with key stakeholders across the organisation, including marketing, communications, science and horticulture, for example co-creating fundraising campaigns, project propositions and impact reporting.
Working with the Associate Director, Campaigns and the Executive Director of Development, this role leads on implementing Kew’s major public fundraising campaign, achieving significant income targets, strengthening Kew’s fundraising capabilities and helping to establish a culture of philanthropy across the organisation. You will be a member of the Development Directorate leadership team and support our Trustees and Development Council to engage with our fundraising efforts.
About You
Our ideal candidate will have extensive experience in fundraising and/or marketing, and be an expert in one or more of the Development Operations functional areas (Research, Stewardship, Campaigns and Events). With a proven track record in leading high-performance teams, the ideal candidate will have excellent communication and influencing skills to build strong relationships across the organisation. You will be a strategic thinker, able to translate ambition into deliverable impact. You are organised, persistent and proactive, able to work at pace and deliver to a high standard. You have strong analytical skills and able to communicate complex information effectively.
This role is based at Kew with the option of regular home working, subject to operational requirements.
About Us
The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.
We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.
Join us on our journey as protectors of the world’s plants and fungi!
Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.
No agencies please.
Title: Retail Manager
Salary: £20,820.80 per annum
Hours/Contract : 35 hours per week, Permanent, Full time
Based: South Ockendon Marie Curie shop
Closing date: We are reviewing applications as soon as they are received. We advise you APPLY NOW if you are interested
Interview date: If your application is deemed successful, you will be invited into the store for an interview
Our Retail Manager role offers a fantastic opportunity for you to build on your existing retail experience and commercial thinking to create an inviting shop which encourages sales and promotes excellent customer service.
Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Help with childcare cost (T & C's apply)
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)
What's in it for you:
- Annual leave allowance 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working
- Free DBS
What we are looking for:
- Sales & Stock Generation. Where you'll get to be creative, always looking for opportunities to attract new customers/supporters every day
- Management of Staff and Volunteers. You'll get to work with some amazing people. Taking the lead in recruiting, training, managing and supporting volunteers to ensure the effective operation of the shop
- Administration. You will ensure all financial reporting and management, cash handling, daily banking and security procedures are followed
You'll be part of a friendly, passionate team with a manager who supports you and your career development.
And best of all, the work you do every day will make a real difference in people's lives
To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
This role will be subject to receiving a satisfactory basic disclosure check.
We reserve the right to close this vacancy early. Agencies need not apply.
Five Sisters managed Services Ltd is wholly owned and operated by Saint Joseph’s Hospice, based in the East end of London. An exciting opportunity has arisen to join our catering team based at Saint Francis Hospice, Havering atte-bower, near Romford, RM4 1QH on a part-time basis.
The successful applicant will support the Chef Manager in the production of foods and the general safe running of the catering operation. This includes preparation of foods for both our inpatient unit and retail offer. The post holder will be based at our client hospice contract at Saint Francis Hospice, Havering-atte-Bower, Romford, RM4 1QH.
We offer 27 days holiday plus public holidays and an excellent pension scheme.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Applicants are subject to a DBS check (previously CRB).
For more details and to apply, please visit the website via the Apply button.
Closing date: 26th June 2024
Interview date: TBC
What is the University for the Creative Arts Students’ Union?
Are you passionate about supporting and enhancing the student experience in a creative and dynamic environment? The University for the Creative Arts Students' Union (UCASU) might be the perfect place for you. As an independent organisation from the University for the Creative Arts, we are dedicated to representing and advocating for the diverse community of students at the university. Our mission is to ensure that every student's voice is heard and their university life is enriched through a wide range of activities, services, and opportunities.
At UCASU, we believe in the power of creativity and collaboration. Our team works tirelessly to create an inspiring and supportive environment where students can thrive both academically and personally. From organising cultural and social events to providing essential welfare support, we are committed to making a positive impact on the student experience. Our initiatives not only enhance the campus atmosphere but also foster a strong sense of community and belonging among students.
Working at UCASU offers a unique opportunity to be part of a forward-thinking and innovative organisation. You will be joining a team of dedicated professionals who are passionate about student engagement and development. Our workplace culture is one of inclusivity, creativity, and continuous improvement, making it an ideal environment for individuals who are enthusiastic about making a difference. If you are looking for a role where you can contribute to the growth and success of students at one of the UK's leading creative arts universities, UCASU is the place for you.
Why Work Here?
Right now at UCASU, we are going through a process of transformation. Since September 2023 a Change Director has been working to develop and implement a turnaround plan overseen by a Turnaround Board. Following an increased funding arrangement for the Students’ Union with the University from £420,000 to £581,000 for the 2024/25 financial year (one of the few Students’ Unions in the country to receive a significant block grant rise this year), we are now opening recruitment for several positions to put in place the staffing structure we need to be able to deliver for students. We are currently undertaking a commercial review through Greenhouse Consultancy and Nina & Co as well as strategic research by Alterline that will lead to a new Strategy for the Students’ Union, and a clear direction for how to deliver commercial services.
This is a really exciting time to join UCASU. You will be part of a new structure, shaping a new way of doing things, putting together a new strategy and being part of a brand new culture. Get involved!
Job Purpose
The Director of Commercial and Operations is a pivotal role within our Students' Union, ensuring both the operational excellence and commercial success of our diverse activities and services. You'll provide strategic leadership to our commercial ventures, oversee the seamless delivery of HR and finance functions, and play a key role in securing the financial sustainability and growth of the Union. This is a high-impact opportunity for a strategic and commercially-minded leader to shape the future of our organisation and make a real difference in the lives of our students.
This role is a two year contracted position with the goal of ensuring our commercial services are able to become self-funding, and not requiring a subsidy from the Students’ Union’s core income received from the University. If successful in that goal, the expectation is that this position will become a permanent role at the Students’ Union. The successful candidate will be starting at the same time as we will have received a commercial review undertaken through Greenhouse Consultancy and Nina & Co, that will shape the expectations of what this role will ultimately deliver.
This role will:
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Drive the commercial performance of the Students' Union to achieve long-term financial goals.
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Lead and develop a high-performing team across commercial, HR, and finance functions.
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Ensure the Union operates within a sound framework of financial controls and HR best practices.
For a full job description, please head to the application link.
Closing date for applications: Monday 24th June, 9am.
Interviews: Tuesday 9th July (in-person)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About Kinship:
Kinship is a charity committed to supporting families with kinship care arrangements. They provide vital support to families across the UK, ensuring that children in kinship care receive the love, stability, and opportunities they deserve. As they continue to grow, they are looking for a dedicated HR Project Manager to join their team and support their mission.
Purpose of Role:
The purpose of this new role is to support the growth of Kinship by significantly contributing to infrastructural development, ensuring effective day-to-day operations, and seamless delivery of the HR function. As a pivotal role within Kinship, the HR Project Manager will lead on all employee lifecycle activities, creating high levels of engagement and positive experiences for staff.
Working in partnership with the Interim Head of People and Culture, Director of Finance, People and Performance, the wider management team and Kinship’s external HR consultants (HR Dept) to design, develop and embed a high-quality HR function to support the employee life cycle.
Key Responsibilities:
- Ensure all HR matters are handled fairly, consistently, and in line with legal requirements and policies.
- Act as the first point of contact for HR queries and provide guidance to line managers.
- Lead the collation of monthly payroll data and ensure its accuracy.
- Manage HR systems and databases to process employee data in line with GDPR regulations.
- Oversee the recruitment and onboarding process, ensuring an excellent experience for candidates and hiring managers.
- Contribute to the development of Kinship's induction framework and deliver induction sessions for new joiners.
- Identify learning and development needs within the charity and create cost-effective learning plans.
- Support the development and delivery of an effective performance management framework.
- Manage an employee relations caseload and provide support and guidance to line managers.
- Contribute to the development of Kinship's EDI framework and embed EDI principles across the charity.
Skills & Experience Required:
- Demonstrable experience of supporting the development of a high-quality HR function.
- HR certification (e.g., CIPD Level 5 qualification) is essential.
- Strong knowledge of HR best practices, employment laws, and regulations.
- Excellent administrative and data management skills.
- Effective written and oral communication skills.
- Strong interpersonal skills and the ability to work collaboratively.
- High level of accuracy and attention to detail.
- Ability to work on own initiative and manage workload effectively.
- Experience of working in a dynamic and fast-changing environment is desirable.
Compensation & Benefits:
- Competitive salary
- Full Time/Perm Position
- Hybrid Working (3 Days in Office in Vauxhall, London)
- Pension scheme
-- 30 days of holiday per year, plus bank holidays
- Opportunities for personal and professional development
- A supportive and collaborative working environment
If you're passionate about making a difference to the lives of families in kinship care and have the skills and experience we're looking for, we'd love to hear from you. To apply, please send your CV and a cover letter explaining why you're the perfect fit for this role by 17th June 2024. We look forward to welcoming you to the Kinship family!
Kinship is an equal opportunities employer committed to promoting a positive and inclusive working environment.
Please submit your application with cover letter/statement by the closing date.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
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The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
EVAM/FR/UK-R1
Position Title:
Events & Volunteer Assistant Manager
Department:
UK Events and Volunteers
Location:
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary Range:
£28,000-£33,000 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period)
Application Process & Closing Date:
Send an up-to-date CV and supporting Covering Letter by Email by no later than 24th June 2024
Approx. Interview & Role Commencement Date(s):
• Interviews: As and when strong candidates identified
• Start: ASAP thereafter
Note:
Strong Applicants may be contacted sooner, ahead of the closing date, to hold either a ‘In-Person’ or Online Interview (via MS Teams, Zoom or Skype) with Muslim Hands; therefore, please familiarise yourself with MS Teams, Zoom or Skype prior to submitting your Application.
Other Information:
Muslim Hands is an international aid agency and NGO dedicated to providing humanitarian assistance, sustainable development, and education to communities in need worldwide. With a presence in over 40 countries, we strive to alleviate poverty, empower marginalised individuals, and respond to emergency situations with compassion and expertise.
Role Overview:
We are excited to offer an opportunity to join our dynamic Events Team as an Events Assistant Manager. The Postholder will play a crucial part in maximizing funding and donations through various channels, including events, volunteers, individual donors, donor groups, trusts, and foundations. We seek a creative and experienced individual who can assist in organising exceptional events throughout the year while contributing innovative ideas and strategies to support the long-term income growth of the Events department. If you are passionate about making a tangible difference in the lives of the poor and needy by raising funds for projects like building large water wells, Masjids, and supporting livelihoods, food, and health initiatives, we look forward to hearing from you immediately.
Main Responsibilities:
• Assist the Head of Events in daily operations and event planning.
• Collaborate with the Head of Events department to develop and implement new event strategies.
• Work alongside the Head of Events to source new and exciting suppliers for the events.
• Manage multiple projects, including financial reporting and maintaining key relationships to meet deadlines.
• Work closely with the Events team to ensure the successful execution of events and effectively engage with volunteers.
• Provide support to the manager in team training and team development.
• Providing a first point of contact during live events.
• Overseeing staff welfare within the team.
• Responding to all enquiries in a timely, confident & professional manner, taking every opportunity to connect and identify fundraising event opportunities.
• Ad hoc duties as and when required (some out-of-hours work may be expected).
Essential: Ideal Candidate will:
• Be educated to degree level or higher.
• Possess excellent communication and presentation skills.
• Be self-reliant with strong writing abilities.
• Be honest and willing to travel to meet with volunteers and work flexible hours.
• Be proficient in IT, with strong working knowledge of Microsoft Office, including Word, Excel, and PowerPoint.
• Be adequately experienced in planning, advertising and executing successful events.
• Possess suitable administrative experience within a professional environment (internal communication, reporting, documenting; demonstrate exceptional writing, editing, and speaking skills).
• Be well versed in different fundraising requirements and strategies.
• Suitably experienced in strategic marketing and advertising.
• Possess a flexible approach to tasks and responsibilities.
• Possess a high level of motivation social skills
Desirable:
• Prior experience in event operations management, preferably in a fundraising or Islamic charity capacity.
• Experience with task management software.
• A basic understanding of Islamic values and Muslim practices.
• An awareness of Health and Safety values.
• Full licence and access to a car to drive to meet with community leaders, partners potential event venues and collaborators.
• Multilingual Skills
This role at Muslim Hands is dynamic and varied, perfect for someone who excels at multitasking and managing multiple events simultaneously. We seek a creative individual who consistently upholds high standards in their work. You must be highly organised, detail-oriented, and genuinely passionate about fundraising and event management. At Muslim Hands, we prioritise building long-lasting relationships with our partners and collaborating with them to make a significant humanitarian impact through meaningful national and international fundraising projects by being united for the needy.
Deadline for applications is 24th June 2024 however we reserve the right to end the application procedure early should the right candidate be found.
NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Insurance Charities has been serving those working in insurance since 1902, delivering life changing support for past and present insurance employees and their families facing challenging circumstances. They are now looking for an experienced Charitable Grants Manager to join them as they embark on a period for growth and development, including a rebrand planned for the autumn.
In this newly created role, the new Charitable Grants Manager will manage services that support and empower people to move forward in their lives, assess and recommend support in respect of applications and provide operational management to our casework team and volunteer visitors.
You will be passionate about delivering compassionate support and innovative solutions to create better futures for people who have served the insurance industry, and will
- Have, ideally 5 years, demonstrable experience in a similar role, including at least two years line management.
- Have an empathetic, calm and considered approach having delivered outcome-focussed solutions for those facing challenging circumstances, with technical knowledge of UK welfare benefits and some working knowledge of matters relating to health, social care and housing provision.
- Be highly organised with the ability to manage challenging caseloads, plan and prioritise your work and that of your team in the face of competing demands, able to work on own initiative as well as be a supportive team member.
- Be proficient in assimilating and understanding information. be self-motivated, positive, open minded to change with an ability to respond positively to changing priorities, with a creative approach to adapting methodology to ensure the vision and mission for the charity is realised.
- An effective leader, who can encourage professional development, will influence others and tailor communication methods as required, implementing best practice across the team to ensure efficient and effective operational delivery which is regulatory compliant.
We are looking for someone who is person centred and confident in the delivery of holistic services that empower people to move forward in their lives, can assess the operational impact of regulations and policies and who has a good understanding of safeguarding, risk and needs assessments and their delivery.
For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Salary: £43,500 (basic salary £35245 + non pensionable London Weighting £8,255) Plus generous defined contributions pension scheme of 20% employer contribution after completion of probation
Location: London (Potential for 1 day home working once probation completed)
Closing date: 12 July 2024. Please note that if a suitable candidate is found the role will close early, so please apply without delay.
Could you be our new Delivery Team Senior Manager?
This is a temporary role to provide senior programme and people management for our delivery team at the British Institute of Human Rights (BIHR). The role is fixed term during our Head of Policy and Programme’s maternity leave.
BIHR is made up of a talented and experienced Delivery Team who are Human Rights Act (HRA) practice specialists. For this post we are looking for an excellent manager, committed to supporting a small, busy, expert team to deliver Human Rights Act (HRA) practice, communications and policy work.
Your operational management and strategic thinking are the primary skills and experience needed. You do not need to be a subject expert in the HRA; that is the job of our Delivery Team. You must however, like all of BIHR’s team, be a champion for our work and bring the skills, knowledge and experience needed to support our team in the planning and delivery of BIHR’s objectives
This is an exciting role for someone with established management experience in the charity/voluntary sector, with a keen interest in UK human rights.
Applying for the role
Please click on the 'Apply via Website' button (above or below) to:
- Get more information about the role, how to apply, and the selection and intterview process/timing.
- Download an Application Pack and Application form (and an optional Equality & Diversity Form).
Please also note that:
- Completed application forms must be received by 12 noon on Thursday 11 July 2024; we regret that late applications will not be considered.
- You should not submit a CV and cover letter instead of using the application form; such applications will also not be considered.
Thank you for your interest, and we look forward to receiving your application form.
BIHR's mission is to support people and organisations to use human rights advocacy and approaches to achieve positive social change.
The client requests no contact from agencies or media sales.
ID: 1223 Facilities Manager Central, Facilities Department
Salary: Starting at £33,580 FTE per annum to £35,445 FTE per annum, Grade 3 point 26-28 - pro-rata for part-time hours
Location: Ideally based in Hertfordshire, Buckinghamshire, Bedfordshire, Cambridgeshire, Essex or Greater London (north) with the ability to travel within this region.
Hours: Full-time (37 hours per week) or open to part-time (22 hours per week)
We are flexible on hours of work and open to discussing part-time hours and other flexible working options - it is expected that for the first 12 months after the role begins, travel to properties based in the above listed regions will be required several times per week. After this period of time, we are open to this role being home-based or hybrid working with occasional ongoing travel required. This will be discussed in more detail with the successful applicant.
Contract: Permanent
Family Action & the Role’s Impact:
Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.
The Facilities department manages all Assets and Estates that Family Action own or lease across the whole organisation, overseeing all the services across England.
Are you an innovative team player, who is solution focused and passionate about making a difference? Do you have an excellent track record of retaining and delivering excellent operational services? Are you a motivated and passionate Facilities Manager? If so, we want to hear from you!
Working closely with the Head of Facilities, the successful post holder will be responsible for the management of Facilities Assets and the implementation of Health and Safety and Environmental Management in Family Action’s Central region (approx. 40 sites). You will support with our assets across the whole of the charity, including supervising some external contractors. You will be a confident communicator who is able to work under pressure, achieve targets and meet deadlines. And you will be comfortable working in a small team environment where priorities can change at short notice.
Your skills
You will have a strong track record in delivering Facilities Management and a focus on quality, performance, safety, welfare and management controls. We want to hire a ‘can-do’ and energetic leader who will build and sustain positive working relationships with key internal customers, while developing partnerships that will continue to evolve and effectively meet the needs of the charity and every service user we support.
Main Responsibilities:
· Conduct Health and Safety site audits to a schedule across Family Action’s Central region.
· Support responsible managers with risk assessments across Family Action’s Central region.
· Support and give advice to local management teams regarding their Health & Safety system, through regular meetings and tickets raised within the Facilities helpdesk.
· To work closely with the Head of Facilities to develop corporate services for Family Action’s Central region sites.
· Help develop the Facilities departments’ JWA (SLA) and ensure they are consistently applied and regional measurables are reported to the Head of Facilities.
· Assist local management teams with planning and undertaking repairs and refurbishment as well as the day-to-day maintenance of Family Action assets (properties and equipment) in conjunction with the relevant budget holders and landlords.
· Monitor and respond to tickets raised within the Facilities helpdesk system (SalesForce), as well as all relevant emails sent to the Facilities mailboxes.
· Collaborate with stakeholders and suppliers, including the engagement of new suppliers and nurturing of existing relationships through meetings and KPIs.
Main Requirements (for details check the job description and person specification):
· Member of IWFM to at minimum at Affiliate level (or equivalent).
· Trained to IOSH Managing Safely Level.
· Good working knowledge of standards and legislation applicable to Facilities Management.
· Experience of delivering site relocation and mobilisation projects.
· A friendly, helpful, and welcoming manner as well as excellent written and oral communication skills.
· Experience of setting up new properties, developing systems, and manging projects.
· Experience with Office 365, One Drive, Outlook, Word, and Excel.
· Ability to organise own work and time, using own initiative and recognise matters that require urgent attention.
· Experience of working within a team providing a service to others.
· To work flexibly as may be required by the needs of the team and carry out any other reasonable duties as required.
· A commitment to the aims, objectives and ethos of Family Action including its equal opportunities policy.
· To ensure you have an understanding (appropriate to your role) of, and comply with, Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.
· To comply with Family Action’s Diversity & Equality Policy and our Ethical Policy in every aspect of your work and positively promote the principles of these policies amongst colleagues, service users and other members of the community.
· To comply with Family Action’s Health and Safety Policy, Data Protection Policy and to protect your own and others’ health, safety, and welfare.
Benefits:
· an annual paid leave of 30 working days plus bank holidays.
· up to 6% matched-pension contributions.
· flexible working arrangements and new starters have the right to make flexible working requests from day one of employment.
· enhanced paid sick leave and paid family leave provisions.
· eye care and winter flu jabs vouchers.
· cycle to work scheme.
· investing in your professional development with ongoing quality training and career development opportunities.
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
· Closing Date : Monday 17th June 2024 at 23:59 (midnight)
Virtual interviews are scheduled to take place from w/c 24th of June, with slots throughout the working day and early/late slots available.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Andrew Millard, Head of Facilities: email address can be found on the Family Action job advert attachment.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an in person interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role is at the heart of the charity, managing delivery of existing services while developing new and innovative activities to help people with a cancer diagnosis back to independence with a renewed sense of self-esteem - "Living your best life-despite cancer".
We need our Service Delivery Manager to:
- manage our existing portfolio of programmes and activities, ensuring that all activities are delivered according to scope, schedule, budget, safety and quality standards
- supervise and motivate the contractors who act as activity leaders
- engage with and motivate the volunteers who support activity leaders
- ensure compliance with all relevant processes, legal requirements and standards
- manage the locations across Huntingdonshire that we use and grow additional hubs
- ensure the charity continues to respond to the needs of the people we support
- act with integrity and respect - be confident, proactive, seek out and listen to what people are doing and want to do
- be creative – respond positively to what you hear, be innovative as you develop and test ideas for new services and activities
- be resourceful, think outside the box and gaing support – people and money – to deliver locally to meet agreed outcomes in the areas of emotional wellbeing, physical activity, nutrition and 1:1 support
- develp your budget, aware of essential financial constraints to ensure sustainability
- know and care about people with cancer and the issues that affect them
This role is hybrid. The successful applicant will be required to work at our Bradbury House location on 2 Fridays each month when we run our drop-in and hold operational meetings. The address is Mayfield Road, Huntingdon, PE29 1UL. In addition, the post holder will be required to attend in person on other days as needed, for example, our Men’s Group in Huntingdon on Wednesday mornings, our Women’s Group on Wednesday evenings, and new activities on other days and locations around Huntingdonshire, together with occasional evening and weekend working in the Huntingdon area.
The time commitment is 15 hours per week at the rate of £20 per hour. Our preference is for the post-holder to be a self employed contractor.
At HCCN we commit to:
- Listening first - to fully understand the wants and needs of our clients and volunteers
- Maintaining confidentiality, at all times
- Remaining alert to the latest tried and tested ways to help people diagnosed with cancer
- Collaborating with reputable partner organisations – to achieve win, win, win solutions
- Ensuring we demonstrate legal and financial compliance – good governance
- Focus our passion on doing the things that will improve the quality of life of our clients
Please submit your CV with a cover letter, having answered our 4 additional questions. Interviews will be scheduled with our Chair and Programmes Manager later in June/July.
HCCN is a charity supporting people across Huntingdonshire living with or beyond a cancer diagnosis - living your best life despite cancer
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an exceptional Centre Manager to help us ensure that everyone who works in and visits our Centre is well looked after and has a fantastic experience.
The role is based at our beautiful Grade 2 listed building in Southwark. We will consider either a full-time application for a period of maternity cover, or a part-time job share of the role, with the potential to extend beyond the initial period of maternity cover. On application, please detail your availability (and preferences) for working between 16 and 40 hours per week at our Centre. Working patterns can be flexed for the right candidate(s). Remote working is not appropriate for this role.
Our Centre houses an amazing collection of 25,000 children’s books as well as being a training and event centre for teachers, publishers and everyone else who works with children’s literature and cares about children’s literacy.
This is an extremely interesting and varied job. In one week you could be doing any number of things from ensuring our teachers can access the right equipment for their training, to planning a book launch with our librarian, welcoming our trustees to a meeting, scoping and overseeing maintenance works around our building, or looking after a famous children’s author.
We have a friendly, talented and committed team working both from the building and remotely. We are looking for a special person to ensure everything runs smoothly and efficiently
Reporting to our Director of Finance and Operations (DFO), our Centre Manager will:
- Ensure efficient processes and quality facilities are in place to support the daily operations of our staff, our visitors and other organisations that share our building
- Maintain the building to ensure that the Centre can function as a public space that looks great, and is secure and safe
- Be a welcoming and generous host for visitors to our Charity and for event hires at the Centre
- Support the DFO in maintaining HR systems and processes that adhere to best practice
- Ensure our staff have the tools available to do their best work by overseeing the outsourced IT support company and maintaining our IT systems and assets.
The person we are looking for will have:
- amazing organisational skills and the ability to work and manage others under pressure
- excellent attention to detail and a commitment to evolving systems and processes that make everything more efficient
- excellent customer service skills and experience
- the ability to liaise and communicate effectively with a wide range of people within and outside of the organisation
- a good knowledge of building management and the ability to maintain clear and comprehensive records
- a willingness to engage, negotiate and hold suppliers accountable for quality service provision
- confidence working with (and supporting staff to work with) Microsoft Office and online platforms such as Zoom and Microsoft Teams.
Usual hours are within 9am to 5pm but the post requires occasional out-of-office hours and flexible working in order to fulfil event commitments. The Centre Manager is the first point of contact for any building issues that occur out of hours, supported by our security and external keyholder companies.
A generous holiday allowance is provided - 30 days a year for a full time position (rising to 35 after 5 years service) plus Bank Holidays and closure between Christmas and New Year.
If you are interested in being part of our team and taking on this key role, we’d love to hear from you. We are scheduling interviews as applications are received. Don’t miss your opportunity, apply now with your CV and a statement detailing how your skills and experience meet the requirements of the role. Please aim to keep your statement within a one page document.
The client requests no contact from agencies or media sales.