Jobs in West Midlands

Support Practitioner - Evesham - Worcestershire

Location: Evesham
Discipline: Care and Support
Job type: Permanent
Salary: £14 per hour plus 10% overtime allowance for hours worked over the full time equivalent of 37.5 hours per week
Expiry date: 01 Jun 2024 23:59

Our client are looking for Support Practitioners to join their friendly and welcoming team. This is your chance to make a real difference to the lives of people with profound learning disabilities and other complex health needs.

A professional qualification in health and social care is essential. In addition, you must also have previous experience supporting individuals within a social care, or health environment. They want you to be a compassionate and friendly individual, who shares their values.

What matters most is a positive attitude to life and a desire to support people to live their life with as much independence, choice, dignity and control as possible. You will need to be able to adapt to the communication styles of others and have a practical, caring approach to support with physical health needs. Computer literacy is a necessity, as the role requires you to retrieve and record information using a variety of IT systems. You will use your expertise to enhance people’s lives and improve your practice. Report writing will also be required. The ability to work as part of a multi-disciplinary team, listening to and supporting your colleagues is essential.

What will you be doing?

The purpose of your role is to give the highest possible standards of support to individuals with profound learning disabilities and other physical health conditions. This is a varied and responsible role. As well as assisting with personal care and sensory needs, you will support individuals with their physical health eg PEG feeding, suction, physiotherapy and medication. You will also carry out everyday household tasks. You will help people to engage in everyday home, social and leisure interests, reaching goals like travelling or holidays and working positively with their families and friends.

Your person-centred approach will enable people to have choices about their own lives. You will work with external health professionals to deliver a service model that promotes and reflects evidence-based practice. They are always looking for the best way of doing things and you will liaise with external professionals and families to ensure positive outcomes.

What’s in it for you?

There are a range of benefits and career development opportunities. They’ll give you a comprehensive induction, full training, and support along the way.

With Investors in People and Skills for Care accreditation they are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

They offer

- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Wage incentives: 20% bank holidays’ allowance with an increased rate of 50% for key dates over Christmas.
- Apprenticeships: Earn whilst gaining a fully funded Level 2 Diploma in Health & Social Care
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for them.
- Free life assurance – 3 x your annual salary.
- Find your place with us and change lives.

STRICTLY NO AGENCIES PLEASE

They reserve the right to close this vacancy early should they receive sufficient applications.

Our clients usual terms and conditions apply. They are committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, they are helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

Apply Now

REF-213802

JR008001

You will have an understanding of working within the substance misuse field and associated health and social issues and preferably also have experience of working with adults or young people in an addictions or social care setting. We are seeking candidates with a professional qualification in health/social care, youth or community work or direct experience of delivering family focused interventions. If all you need is the perfect environment to put your skills to great use then welcome to Aquarius as a Hidden Harm/Family Practitioner.

Right now, we are looking for someone like you to join our enhanced substance misuse family safeguarding team in Birmingham which specialises in reducing the harms caused to young people and families as a result of parental substance misuse whilst improving parenting ability and family functioning to reduce family breakdown.

Aquarius work with families and young people across a range of home and community settings supporting parents to build insight into the impact of substance misuse whilst developing safety and risk management strategies to minimise risk to the wider family.

Your challenge? To support and deliver a new family model within Birmingham working closely with substance misuse treatment providers, and Childrens Health and Social Care. You will deliver specialist interventions as part of our intensive family support programme exploring risk factors such as substance use, supporting affected adults such as Kinship carers, supporting mental health and reducing parental/family conflict. This will be delivered through 1:1 support, 5 step focused sessions, education groups, family support groups; and accredited parenting programmes including M-PACT. Applicants must be committed to attending training for parent training programmes, as well as contributing to the delivery of hidden harm and FASD training to professionals across Birmingham.

We are looking for an enthusiastic and dynamic person to help develop this service and expand the family support options to support complex families in Birmingham with the aim of improving outcomes for all family members affected by parental substance misuse.

An energetic and confident self-starter, you will need a passion for working with families supported by a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we will consider candidates with experience of working in the substance misuse field. As well as good knowledge of alcohol/drug and health related issues, you will have experience of liaising with voluntary and statutory agencies and health professionals. You will also have experience of engaging with clients in a variety of service delivery settings.  You will have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office.

This is a permanent full-time role requiring the post-holder to work 37 hours per week.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.

JR008000

You will have an understanding of working within the substance misuse field and associated health and social issues and preferably also have experience of working with adults or young people in an addictions or social care setting. We are seeking candidates with a professional qualification in health/social care, youth or community work or direct experience of delivering family focused interventions. If all you need is the perfect environment to put your skills to great use then welcome to Aquarius as a Hidden Harm/Family Practitioner.

Right now, we are looking for someone like you to join our enhanced substance misuse family safeguarding team in Birmingham which specialises in reducing the harms caused to young people and families as a result of parental substance misuse whilst improving parenting ability and family functioning to reduce family breakdown.

Aquarius work with families and young people across a range of home and community settings supporting parents to build insight into the impact of substance misuse whilst developing safety and risk management strategies to minimise risk to the wider family.

Your challenge? To support and deliver a new family model within Birmingham working closely with substance misuse treatment providers, and Childrens Health and Social Care. You will deliver specialist interventions as part of our intensive family support programme exploring risk factors such as substance use, parental mental health and reducing parental conflict. This will be delivered through 1:1 support, 5 step focused sessions, education groups, family support groups; and accredited parenting programmes including M-PACT. Applicants must be committed to attending training for parent training programmes, as well as contributing to the delivery of hidden harm and FASD training to professionals across Birmingham.

We are looking for an enthusiastic and dynamic person to help develop this service and expand the family support options to support complex families in Birmingham with the aim of improving outcomes for all family members affected by parental substance misuse.

An energetic and confident self-starter, you will need a passion for working with families supported by a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we will consider candidates with experience of working in the substance misuse field. As well as good knowledge of alcohol/drug and health related issues, you will have experience of liaising with voluntary and statutory agencies and health professionals. You will also have experience of engaging with clients in a variety of service delivery settings.  You will have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office.

This is a permanent full-time role requiring the post-holder to work 37 hours per week.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.

The 5Rights Foundation is looking for a Research Officer to join our small and high impact team in fighting for a digital world that supports children and young people to flourish. ​

At 5Rights, we work with governments, policy-makers, technologists, and NGOs all over the world to advocate for one simple principle: the enormous potential of digital technology will only be realised when it is designed with children and young people in mind. ​

If you’re passionate about exploring emerging tech; if you’re enthusiastic about contributing to one of the most lively policy debates of our time; and if you’re committed to working on behalf of the one billion children who are online, we’d love to hear from you. ​

We are looking for someone organised, meticulous, creative and critical-minded to conduct ongoing practical research into the tech children are using, ensure our policy team understand how it works and impacts children, and gather the evidence to drive change.​

Experience of providing research support in a policy environment and knowledge of technology policy, privacy, children’s rights or a related field would be desirable. Additional language skills such as French or Spanish is an advantage. We are offering remote working (with part-time co-working space access in London or Brussels) with employee contracts in the UK or Belgium; salary ranges from £22,400 – 24,900 or EUR 31,600 – 35,100 (for Belgium) depending on experience. ​

About 5Rights​

5Rights Foundation exists to ensure a digital world that will serve children and young people today and for future generations.​​

We are a small team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No. 25), and industry standards (e.g. IEEE 2089).​​

Key responsibilities ​

Reporting to the Head of Compliance, you will:​​

• Be the expert in the room! Make sure 5Rights knows what it needs to know, and be confident in holding us and those in our network to the evidence.​

• Conduct thorough and organised research, including rapid evidence assessments, report summaries, and deep-dives into emerging technologies.​

• Conduct consultation and exchange sessions with young people from around the world as part of our Youth Engagement Programme, learning about their experience and helping them understand how tech works.​

• Liaise with technologists and experts around the world, exchanging knowledge and staying up to date on the latest developments, research and emerging issues.​

• Gather evidence for and support compliance actions.​

• Maintain tracking tools and a well-organised evidence repository.​

• Help coordinate research projects and evidence-gathering programmes.​

• Draft ad hoc briefings for senior staff on relevant developments, or ahead of meetings and conferences.​

• Contribute to 5Rights reports, positions, communications and fundraising materials.​

• Represent 5Rights as an expert at meetings and events.​

• Provide support to the policy, tech accountability and innovation work of 5Rights more broadly as needed.​

Person specification​

You’ll be a confident and skilled researcher, a clear, fresh thinker, and an excellent writer. High attention to detail, an eye for nuance, and the ability to digest complex information quickly and communicate it coherently are all musts. A background in technology issues or children’s rights is preferable, but not essential. Most of all, we’re looking for someone who’s thorough, proactive, super smart, and committed to our mission. ​

ESSENTIAL skills and attributes: ​

• Thorough and thoughtful researcher ​

• Clear, concise, and engaging writing style in English​

• Confident verbal communicator in English​

• Inquisitive and keen to share the results of your research​​

• The ability to use your initiative, exercise good judgment and make nuanced recommendations​​

• A meticulous eye for detail and proven ability to design and deliver high-quality research products.​

• Team player, but also able to work independently, setting goals and meeting them​​

• Able to make good decisions on the relative importance of competing tasks, and meet deadlines.​

• Reliable, patient and with the relentless focus required to get complex deliverables over the line, managing processes from A-Z;​

• A can-do, action and solution-oriented attitude;​

• A commitment to the Foundation’s work and values ​

• Right to work in Belgium or the UK. ​

DESIRABLE skills and attributes: ​

• Knowledge of technology policy, privacy, children’s rights or a related field. ​

• Experience of providing research support in a policy environment. ​

• Experience working internationally and in culturally-diverse settings;​

• Ability to work and research in other languages, such as French or Spanish.​
  
  Remuneration and details​​

• Location: Remote position with employee contract in UK or Belgium. Hybrid working in 5Rights’ London and Brussels co-working office spaces is available.​

• Salary: £22,400 – 24,900 for UK-based candidate, with flexibility depending on experience;  EUR 31,600 – 35,100 for a Belgium-based candidate.​

• Working hours: Full time, with some accommodation necessary for work across time-zones and for out of office hours sessions with young people.​

• Statutory pension contribution.​

• 25 days of annual leave.​

• Work equipment including a laptop and mobile phone will be provided​

• Starting data: asap.​

• Reporting line: Head of Compliance.​
  
  5Rights values diversity and we strongly encourage people from under-represented groups to apply for this role. We aim for our recruitment to be inclusive and equitable, and we strive to constantly learn and improve in this regard. 

​Shortlisted candidates will be asked to complete a written task as part of our recruitment approach. The task will take 2 hours. First round interviews will be held over Zoom.​

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The West Midlands Historic Buildings Trust is seeking to employ a Heritage Assistant for current and future projects led by WMHBT, CoWRBPT, or WBPT. Reporting to the relevant Project Organiser and line managed by the Administrative Manager, the role will support the Trustees of the three Trusts with administration, finance and communications tasks linked to live projects being developed by any of the three Trusts.

This is an exciting opportunity to join a small friendly team, working in a flexible hybrid role, mainly home-based with occasional office-based team sessions at the Trust’s office, attending meetings and events at project locations. The organization you will be joining is an experienced heritage Trust held in high regard, with a successful track record in working with local communities in rescuing historic buildings.

Region: National Memorial Arboretum

Directorate: Remembrance

Contract: Casual, 0 Hours

Salary: £11.83

About The National Memorial Arboretum

The Arboretum is the UK’s year-round centre of Remembrance and part of The Royal British Legion. Home to over 350 memorials, including the nationally-important Armed Forces Memorial, it remembers the service and sacrifice of those who have served and continue to serve our country. The 150-acre site features around 30,000 maturing trees and an abundance of wildlife.  Each year the Arboretum welcomes around 300,000 visitors, many of whom attend one of the 200+ events which take place across the site.

In March 2017, the National Memorial Arboretum formally opened its new award-winning Remembrance Centre.

Our Values and Behaviours

Does the following describe you?

• A desire to provide great customer service
• Enjoy and thrive in working in teams and with others
• Passionate about supporting the ongoing development of the Arboretum
• Come to work each day to be the best you can and to learn and develop
• An encourager, eager to share your knowledge and experience to help others

If so then we would like you hear from you ….

The Role

To work as part of the retail team, in supporting merchandising, processing deliveries, serving customers, and maintaining high levels of presentation and customer service.

The Arboretum Shop welcomes many thousands of visitors throughout the year, from schools, families, armed services, veterans, and the public. We carry a varied range of merchandise that links back to our site.

This is a casual role designed to support the retail team through peek trading periods, holiday support, key event days, and evening events such as Illuminated Arboretum, to name but a few.

Please note that this role is based on site at the National Memorial Arboretum, which is located at Croxall Road, Alrewas, DE13 7AR

As an inclusive employer, we welcome conversations on flexible working and any reasonable adjustments that may be required. 

Diversity Statement 

We believe that the compassion, understanding and service we show each, and every individual customer should be reflected in the way we all support, respect and include every individual who works with us. 

It’s because of this that we have strived hard to create a One Legion culture that we can all feel part of and succeed in. It’s why we make sure that you have the opportunities you need to learn and develop. It’s why we’re invested in making RBL a truly inclusive place to work, where everyone can be themselves. It’s why you’re welcome, whoever you might be. 

It’s why we welcome applications from people with diverse backgrounds and experiences. 

How to Apply 

Please click ‘Apply Online’ 

Closing date for this role is: 22/05/2024

Real Estate Balance (REB) is a leading campaigning and membership organisation working to improve equality, diversity and inclusion (ED&I) in the real estate industry.

Our members include different types of businesses, both large and small, from across the property sector.

We work at all levels of the industry, offering a range of programmes, campaigns and events that help leaders accelerate progress on diversity, support middle managers to create inclusive workplace cultures, and empower the next generation of leaders to unlock their potential and thrive.

Together with our members, we’re working to create a real estate industry that’s fairer, better-balanced and more equitable for everyone. 

Established in 2016, REB now has close to 130 corporate members and is still growing. It is a not-for-profit organisation.

The Executive Management Administration team of 5, headed by the MD, run the organisation on a day-to-day basis. The team is supported by the REB board and committees, together with 3rd party providers for accounting, payroll, banking, media & public relations, website hosting and IT services.

Role and Responsibilities

DUE TO THE INCREASE IN REB MEMBERSHIPS, NETWORKS AND ACTIVITIES, AN EXCITING OPPORTUNITY CROSSING BOTH ADMIN AND EVENTS SUPPORT, IS BEING RECRUITED.

TIME AND WORKLOAD WOULD BE DIVIDED BETWEEN BOTH ADMIN AND EVENTS SUPPORT AT AN AGREED SPLIT, BASED ON BUSINESS NEEDS.

Key Tasks –

Admin Assistant Role

· Work with the MD to provide services to the Board, the Patrons Group and Network of Networks (where required) including:

o Booking meeting rooms

o Setting meeting dates and sending calendar invitations (For MD and Executive team on an ad hoc basis)

o Circulating agenda & papers

o Attending meetings and taking minutes, predominantly with MD- both in person and virtually

o Maintaining the Terms of Reference

o Updating Board

o Main point of contact for Next Gen and NofN  committees -updating membership on the CRM and webpages for both and attending meetings

o Provide admin support to MD as required including setting up meetings, preparing presentation slides and uploading meeting notes to Sharepoint

Events Assistant Role:

· Support the Events Administrator in the delivery of the REB events programme including:

o Event logistics planning and delivery

o Venue liaison

o Contributor liaison

o Event marketing and booking support

o Event materials preparation

o Event set up and set down

o Maintaining CRM records

o Supporting with event comms and marketing on Dynamics Marketing system and website

 

KNOWLEDGE & EXPERIENCE

1. Administrative and organizational skills

2. Events and logistics

3. Knowledge (preferably working knowledge) of Microsoft Dynamics and Marketing

4. Knowledge (preferably working knowledge) of current best practices and trends in ED&I, including familiarity with key concepts (e.g. allyship, unconscious bias, intersectionality, etc.)

PREFERRED SKILLS

1. Windows 10/Office 365 including Word, Excel, PowerPoint, Teams and other capabilities

2. CRM and website management systems

3. Filing and organisational skills

4. Minute taking and assigning follow-up actions

5. Collaborative working in a small team environment

6. Working with board members/special advisors and committee members on reports, reviews, approvals and presentations

7. Real Estate industry knowledge

Additional Notes

Working from home but will need to attend events in person as required.

London (or near London) based ideal.

Thrive at Five, a national early years charity are looking for a dynamic early years professional (would suit an experienced EYFS teacher) to work in our pathfinder project area as a Peripatetic Support Leader. The role involves supporting a number of workstreams designed to support professionals, parents and educational settings working with children aged 3 to 5.

This role is key to the successful role out of Thrive at Five’s model, particularly as it applies to children of nursery and school age. The role is about collaborating with a small value-based team operating in Bentilee and Abbey Hulton in Stoke on Trent, and about fostering collaboration between a wide group of stakeholders in the two ward areas and across Stoke more widely. We are not a delivery organization but seek to support a wide variety of stakeholders operating in the early years to work together, and with parents and carers, to support children’s good development. We co-develop sustainable solutions which are delivered and owned by local stakeholders.

Crucial to the success of the project is using your own knowledge and skills, leveraging local and national expertise to support the development of high-quality practice across the early year’s settings and places where parents with children under five attend.

The role will include the co-development with local stakeholders and the delivery, by them, of projects to improve early language and communication and to enrich the home learning environment. The role involves working closely with the Deputy Partnership and Programme Lead (DPPL), the Early Years Lead (0-2) and other Thrive leaders, assisting them to ensure the delivery of high-quality parent, baby and toddler groups including the provision of in the development of high quality, evidence informed home learning materials. The evidence is clear that high quality early years education plays a positive role in raising attainment and closing the gap between outcomes for children from disadvantaged backgrounds and other children. This post is about making this happen in the areas where Thrive at Five work and supporting our partners to achieve this.

Stoke-on-Trent is the first place where Thrive at Five has a programme. The learning from Stoke and other places we work will inform the development of a Thrive at Five model, to be replicated and scaled nationally. This role comes with an expectation of close collaboration with our external learning partner, external evaluation partner, the national Thrive at Five team and teams across the UK, with a commitment to sharing learning and best practice all with a view to enabling more children to thrive and reach their full potential.

Thrive at Five are proud of the values under which it operates. These are:

Listening: We make sure that by listening hard we’ve understood everyone – especially people whose voices are rarely heard – before we plan and act.

Togetherness: We take time to build meaningful relationships founded on real trust and connection with parents, communities, and our partners, so together we can co-create and achieve more together.

Kindness: We befriend, gain support, and dispel hostility, through strong kindness, so we can get more done.

Endurance: We won’t have achieved lasting change until we’ve explored, tested, and rolled out an approach that works and sustains itself in communities everywhere.

ROLE & DUTIES:

1. Act as the early year’s education and childcare learning and care subject matter expert for the programme. and ensure best practice is disseminated.

2. Act as the relationship manager with all early year’s settings in Bentilee and Abbey Hulton and build strong and trusting relationships through regular timetabled meetings with appropriate early years personnel, including childminders.

3. Act as the relationship manager with stakeholders in Stoke-on-Trent who are directly involved in the delivery or who support the delivery of high-quality education and childcare.

4. Take responsibility and accountability for of all 3–5-year-old focused workstreams co-designed to support better outcomes associated with 3- 5-year-old provision and services in line with Thrive at Five’s theory of change.

5. Work closely with Partnership and Programme Lead for Stoke, Deputy Partnership and Programme Lead and the national team to develop robust strategies for 3–5-year-olds (as these evolve from time to time, and as currently defined in point 4).

6. Work with the DPPL on implementation plans for and manage the implementation of the strategies for:

· Improved early language and communications (NELI, Talking Time) including peripatetic support where required and be the link for NELI and Talking Time Workstreams

· Work with others for the smooth transition into nursery and school Ready Steady Stoke.

· Improved home learning environment through evidence-informed parent engagement in nurseries and schools e.g., PEEP

7. Act as the link with all early year’s settings in Bentilee and Abbey Hulton through timetabled meetings with appropriate early years personnel, including childminders to strengthen local practice.

8. Build and sustain an (external) 3-5 Working Group – to ensure local stakeholders are empowered to participate fully in and take co-ownership of workstreams developed by Thrive at Five.

9. Ensure that the 3-5 Working Group includes representation from practitioners from non-school settings, and individuals from any other local voluntary, private and public sector organisations whose role has a direct bearing on the development and delivery of the 3-5 workstreams.

10.  Be a part of the dissemination of good practice.

11.  Undertake the line management of the Flexi Support staff recruited to provide capacity to early year school settings in the delivery of the Thrive at Five workstreams.

12.  The appropriate candidate will need to be able to work confidently with settings and appropriate partners to ensure the early years 3-5 in target wards are as effective possible.

13.   Collaborate with the learning and impact teams (internal and external) fundraising and wider national team and other Thrive at Five teams as required.

14.  Support settings in their endeavours to improve the number of children reaching GLD and for Thrive to achieve it primary goal.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

A teaching qualification, preferably in Early Years is required for this post.

PREFERRED SKILLS

The appropriate candidate will need to be able to work confidently with early years settings and appropriate partners to ensure early years in the target wards is as effective as it can be.

· High levels of empathy

· Excellent Good Communication and organisational Skills

· Sound knowledge of early years and the frameworks that support it.

· High levels of Creativity

· Solution Focused Disposition

This post requires and enhanced DBS. You must be able to drive and have access to a car.

This is a full-time position up to £35,000 dependent on experience with a secondment possible.

UCB is looking to appoint an Administration Officer to work as part of our well established and professional Supporter Care Team. This is on a fixed term for 12 months, with the possibility of extending.

If you enjoy the variety of a wide-ranging job role and can quickly adapt to the diversity of functions while offering a willing smile, professional service and calm composure then this may be the role for you.

The ideal candidate will have excellent interpersonal skills, be a gifted communicator both face to face and on the telephone and have a passion for responding to the needs of our customers, both internal and external.  The successful candidate will be computer literate with the ability to read and digest information accurately, have a keen eye for detail, have good organisational and administrations skills, together with a positive can-do attitude and the ability to prioritise a diverse and demanding but enjoyable role.

This position will be based at our Operations Centre, Westport Road, Burslem, Stoke on Trent ST6 4JF

Closing date for applications: - Friday 31st May 2024 - noon

On-site Interviews: Friday 7th June 2024

Salary: £22,950 p.a. plus staff benefits. UCB's staff benefits include life assurance of 4x salary, healthcare cash plan, and matched pension contributions up to 6%

UCB is a Christian Charity.  Schedule 9 Part 1 (3a) and (3b) of the Equality Act 2010 apply to this vacancy

The main responsibilities of the of Diocesan Housing Surveyor are:

• Inspect Clergy houses and assess repairs and improvements necessary in compliance with Coventry Diocese Clergy Housing Standards.
• Implement the recommendations of the property reports.
• Arrange property inspections and implement the required works with the agreement of the Property Manager.
• Address reactive repairs and ensure works are undertaken and completed in accordance with the Housing Standards.
• Prepare schedules of work and cost budgets, agree these with the Property Manager before tendering to approved contractors.

What we are looking for in a Diocesan Housing Surveyor:

· Driving Licence with access to own car

· Previous experience of managing small works contracts

· Working knowledge of residential building defects and their resolution

· Proven awareness of health and safety with regard to building management and works contracts.

· Being responsible for the day-to-day maintenance of properties whilst remaining within budgetary and time constraints

· Degree Level or relevant experience commensurate to the role

· Evidence for continuing professional development.

· Familiarity using a modern Property Management software package

This post reports to the Property Manager and is based in the Diocesan Offices in Coventry.

Diversity, Equity and Inclusion

In the Diocesan offices we are committed to work with determination towards a fuller representation of the social, cultural and ethnic diversity which accurately reflects the people we serve in the Diocese of Coventry. We expect all employees to promote and model equity, diversity and inclusion in their working practices and relationships and to uphold principles of equality of opportunity in accordance with our legal and theological obligations as written in Galatians 3:28 which says, “There is neither Jew nor Gentile, neither slave nor free, nor is there male and female, for you are all one in Christ Jesus”.

If you have a disability, long-term illness or are neurodiverse, and you feel this prevents you from meeting any of the essential criteria, please contact us to discuss the adjustments we can make for you.

As an equal opportunities employer, we particularly welcome applications from United Kingdom Minority Ethnic / Global Majority Heritage (UKME/GMH) candidates who are currently underrepresented in our organisation. All appointments will be made on merit of skill and experience relative to the role.

All employees undertake mandatory Diversity, Equity and Inclusion training during their employment with us.

To see more details about this role and how to apply, please click on the "apply" link and it will take you to our website. 

Purpose and Scope of the Role

To enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence. 

Postholders will work closely with the volunteers, bank staff and Project Coordinators to provide a wraparound service to our clients across the region. Key elements of the service will include support with welfare benefits/income maximisation, immigration, housing, health, education and employment.

There will be a requirement to record and document contact using online systems, ensuring an evidence-based practice model of working and seamless support delivery for our clients. 

Main duties and responsibilities 

Manage a caseload of clients/households:

· Provide initial reception and orientation at client’s homes and within their local community settings 

· Carry out a holistic needs assessment and prepare a Personal Integration Plan with every household on a quarterly basis, preferably in the clients homes.

· Negotiate specialist intervention with external agencies as appropriate according to the client’s needs. 

· To be the lead contact for all agencies and responsible for coordinating support for your key clients.

· To work with families in a variety of locations such as within their home, RMC premises, on outreach and via digital means.

· To jointly agree a plan leading to beneficiary independence and service exit as per project requirements

· Where possible deliver the service in a community language

· To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year. This includes but is not limited to: 

· Housing situation and housing/tenancy related goals and checking suitability of accommodation with relevant hosts, landlords and/or any other housing partners.  

 

Welcoming families upon arrival

· Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services; 

· Working with Social Services to ensure all special needs are addressed; 

· Registering for Biometric Residence Cards and ensuring that immigration paperwork is correct and any errors or discrepancies are reported to the relevant Home Office department by an OISC qualified adviser from the wider team.

· Ensure the Home Office is notified if BRP cards are not issued within the timescales set out by Home Office service standards.

· Ensure that all newly arrived are given immigration advice as required by referring them to an OISC qualified advisor within RMC.

· Ensure that every newly arrived adult above the age of 18 has access to their own bank account.

· Ensuring that refugees understand their financial rights and responsibilities

· Complete a full Entitled To calculation with all newly arrived households and apply for relevant welfare benefit provisions from DWP and HMRC.

· Support refugees with mandatory reconsiderations as required.

· Support with access to individual grants if required.

· Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services; 

· Registering and supporting children with local schools; 

· Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly arrived adults; 

· Signposting and assisting in training, education and employment to ensure long term independence

· Refer into other provision as provided by third party organisations

· Organising trips and outings to places of interest and providing opportunities for social interaction and accompany refugees if required as per ongoing Personal Integration Plan and risk assessment.

· To provide client centric support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.

· To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users. 

· To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees. 

· To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services. 

· To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.

· With the support of the Coordinator and Manager, to maintain and develop excellent working relationships with and between external stakeholders to improve the availability of mainstream and specialist services for newly arrived refugees.

· To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes. 

· To keep full, accurate and up-to-date case records. 

· To provide written and oral reports as required. 

· To work with the coordinator in reviewing, planning and developing the service delivered to beneficiaries

· To carry out monitoring and evaluation processes as appropriate 

For the Charity 

· To play an active role in one or more RMC’s working groups as required. 

· To liaise with other teams in RMC as appropriate. 

· To attend regular team meetings, to share information, monitor services and foster effective and supportive teamwork. 

· To participate in supervision, appraisal and training as agreed with the Manager. 

· To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database). 

· To carry out other duties consistent with the nature of the post, and in furtherance of the project. 

· To carry out all the above in accordance with the aims, values and policies of RMC confidentiality, impartiality and Equal Opportunities. 

The above duties will be prioritised by the Head of Services in consultation with the post-holder.  The post-holder may be asked to re-organise his/her work to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time.  This would be done in a way consistent with the purposes of the post and in consultation with the post-holder. 

A DBS check will be carried out for this post.

Flexibility

To deliver the stated aims of for this post, a degree of flexibility and agility is needed. The post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed

Person Specification

Experience and Skills

Desirable

Essential

Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement. 

 

X

Experience of comprehensively assessing need and creating risk management plans for multiple individuals. 

 

X

Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process. 

 

X

Experience of working with a wide range of professionals to access needs led intervention. 

 

X

Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients. 

 

X

Knowledge and awareness of how to engage with hard-to-reach individuals, and understanding of the potential barriers to active engagement. 

 

X

An understanding of the issues facing refugees during integration to a new community. 

 

X

Good knowledge of the services available to support refugees. 

 

X

Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.

 

X

Good organisational and monitoring skills, with the ability to prioritise. 

 

X

Excellent administrative skills including good computing skills and the ability to use I.T. applications. 

 

X

Understanding and a commitment to diversity and equality, with demonstrable cultural competence. 

 

X

Ability to lone work and complete delegated task with own initiative. 

 

X

Ability to be flexible to the needs of the organisation. 

 

X

Enthusiasm and willingness to agile working and outreach activities.

 

X

Ability to speak a community language

X

 

Good local knowledge

X

 

OISC (Office of Immigration Services Commission) regulated 

X

 

Experience of providing outreach support to families in their home and in community settings

 

X

Car driver 

X

 

The RSCM is on a mission to enable the flourishing of church music, and in particular to get children singing.

Working across the whole charity, you will work to sell existing products, courses and events, as well as membership subscriptions. With a passion for the power of singing and music, you will persuade musicians, teachers and members of church communities of the value of RSCM’s offerings. You will build and leverage a network of advocates to help spread the word, accelerating take-up and growing the RSCM’s reach in churches and schools.

The post holder will be expected to work to actively drive sales of RSCM products such as ‘Hymnpact!’ (a singing resource aimed at encouraging singing in primary schools), sales of events such as singing courses, and membership subscriptions; and in some instances voluntary giving. Some of the work will be in support of RSCM Enterprises, RSCM’s wholly owned trading subsidiary.

The sales plan will be delivered with some assistance of external contractors (e.g. social media), and with input from individuals across the organisation.

The post holder is responsible for selling to individuals, corporate customers (such as school federations) and organisations (e.g. choral societies) including through appropriate organisational networks. The holder will play an active part in suggesting, agreeing and delivering agreed KPIs and sales targets, monitoring and adjusting activities as necessary to improve results. The successful candidate will play a key role in ensuring the long-term financial viability of the charity and whilst we have a comprehensive product offer, we welcome innovation. The post holder will be expected to make suggestions and recommendations for NPD (new product development) and changes to our strategy that could make the products more attractive to parallel markets.

Sounds exciting? See the full job description and person specification 

Location: remote or working out of our Salisbury office.

Closing date: 17th May 2024

Job description

Caseworker Role (OISC Level 1, 2 and 3)

About us

The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.

Our highly skilled and diverse staff team provide a broad range of services including advice and support on immigration (OISC regulated level 1, 2 & 3), employment, welfare, education, ESOL, housing, homelessness, destitution, citizenship, health and wellbeing.

RMC have been assisting beneficiaries to access and sustain appropriate accommodation and improve their housing and living conditions for nearly two decades. RMC also deals with many aspects of homelessness, destitution, rough sleeping, exploitation, etc.

Why work for us

Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.

 

 

What you will be doing

All Caseworkers (Levels 1,2 and 3) will be required to carry out the tasks shown below. The skill level to progress from one level to the next level is also detailed below.

· To provide professional and effective OISC regulated casework as well as advice, guidance and support to a broad range of RMC’s service users.

· To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.

· To support and supervise colleagues on a lower level of OISC regulation and designated volunteers.

· To deliver presentations and represent RMC at meetings/events when required by management.

· To take responsibility of projects related to the job

Working within the team

· To ensure the requirements of OISC are respected and met during the delivery of immigration-related advice and casework.

· To assist the senior colleagues and managers in order to drive efficiency, quality, systems improvement and target achievement.

· To supervise and/or manage colleagues on a lower level of OISC-regulation and designated volunteers.

Casework and advice

· To offer advice & casework to service users with various aspects related to their immigration case.

· To deliver the appropriate level of casework either independently or under supervision, depending on the level of OISC registration.

· To provide appropriate support and mentoring to any caseworkers and/or advisors that are under this role’s supervision.

· To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.

Other

· To be responsible for the day to day delivery of specific projects if requested by the Senior Management Team–this is flexible and could change depending on the nature of funding.

· To represent RMC at external meetings and events when required by senior colleagues.

· To maintain effective working relationships with partners and stakeholders.

 

 

 

Flexibility
In order to deliver the stated aims of this post, a degree of flexibility is needed and the post holder may be required to perform work not specifically referred to above. Such duties will fall within the scope of the job within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
___________________________________________________________________

OISC Level 1

Skill / experience Essential Desirable

· OISC Level 1 Accreditation or equivalent

· Commitment to working towards level 2

· Experience of advice work dealing with asylum seekers, refugees and vulnerable migrants.

· Ability to communicate complex information clearly to distressed clients.

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.

OISC Level 2

Essential Desirable

· OISC Level 2 Accreditation or equivalent

· Commitment to working towards Level 3

· Experience of complex advice work dealing with asylum seekers, refugees, vulnerable migrants and ‘outside of rules applications

· Ability to communicate complex information clearly to distressed clients

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as

· establish boundaries to avoid emotional over involvement.

OISC Level 3

Essential Desirable

· OISC Level 3 Accreditation or equivalent

· Experience of delivering complex advice work dealing with asylum seekers, refugees, vulnerable migrants, ‘outside of rules applications’ and representation at tribunal.

· Ability to communicate complex information clearly to distressed clients.

· Commitment to equality and diversity.

· A proven high standard of communication skills, including written, oral, presentational and inter-personal skills.

· An ability to self-motivate and work independently.

· Fluent in a community language

· Experience of working in a multicultural environment and sensitivity towards other cultures.

· Educated to degree level or equivalent.

· A proven record of team work and flexibility.

· Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement.

Youth Engagement Officer
Location: Hybrid from our office in Stroud, Gloucestershire or remote based
Salary: £23,000 to £26,000 per annum (depending on experience)
Hours: 21 hours per week
Contract: Fixed term, 12 months
Closing Date: 28 May 2024

We are looking for a Youth Engagement Officer to become an integral part of the Meningitis Now Communications and Fundraising team.

Young people are a key audience for Meningitis Now – and one where cases of meningitis are increasing. This role will be key in engaging with and raising awareness amongst young people across the UK. You will be responsible for developing content for our new TikTok channel, as well as moderating and finding ways to grow our audience. You will also play a key role in engaging young audiences with fundraising for Meningitis Now, helping to create new campaigns and explore new products to help us develop relationships with this important audience.

About the job

Duties and Responsibilities

• To create content for TikTok and other social channels, working to our social media strategy.
• Report on social media performance and use this to inform future content.
• Create and manage paid advertising campaigns on TikTok.
• Community management of our TikTok channel, signposting to further information or support where necessary.
• Engage with our Believe & Achieve team and Volunteering team to collaborate with young people to create social content.
• Engage and build relationships with potential influencers/ambassadors who can help amplify our voice and messages.
• Keep up to date with industry trends and identify opportunities for Meningitis Now to engage with trends.
• Work closely with digital colleagues managing Meningitis Now’s other social platforms, to plan relevant content and ensure a joined-up approach.
• Identify and develop youth audience fundraising opportunities.
• Work with our Fundraisers to develop new products that appeal to young people.
• Increase Meningitis Now’s profile and support the delivery of the charity’s strategic aims.

What we're looking for

Skills and Experience

• Experience in marketing or social media.
• Experience creating content for social platforms, particularly TikTok.
• Experience using Canva and CapCut.
• Excellent written and verbal communication skills.
• Creativity.
• Attention to detail.
• Excellent interpersonal skills and ability to work with different teams.
• Empathy, often working with individuals who have been affected by meningitis.
• Competency in Microsoft Office.

Desirable Selection Criteria

• Experience in the charity sector.
• Experience using Adobe Creative Cloud.

Other Requirements

• Commitment to the goals and values of Meningitis Now.
• Occasional out of hours travel and attendance at events, when required.
• Other requirements as determined by the organisation.

Ready to apply?

Click apply now and you will be redirected to our website to complete your application. Please complete the application form at the bottom of the page once you have been redirected. Please note that due to using an anonymised recruitment process, only responses to the application questions will be used for shortlisting. If you choose to upload a CV or cover letter, this information won't be seen until after shortlisting has been completed. Therefore, please ensure you clearly demonstrate in the application form how your experience and skills fit with the requirements outlined.

Closing date for applications: 9am Tuesday 28 May 2024*
Interviews: Week commencing 3 and 10 June 2024

*Note: Meningitis Now reserves the right to close this advert early or extend it depending on the number of sufficient applications received. If you are interested, please apply as soon as possible.