Permanent "Support Worker" Jobs
We are looking for a Lending Administrator to help us support our work lending to churches and charities across the UK. The role is critical in ensuring that the administration of the team is managed and organised to a high standard, helping to maintain accurate and up-to-date records, as well as providing a great customer service to those we serve. The role holder will contribute to a culture of collaboration, transparency, and excellence, while building and maintaining relationships across the organisation with a friendly, approachable and can-do attitude.
You will have the opportunity to have a huge impact! By using your administrative knowledge and experience to support work across the organisation, this drives Kingdom impact and enables Stewardship to continue to be a part of God’s plan of generosity and gospel hope.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Make a difference
This is an exciting opportunity to join our new service supporting Unpaid Carers across Lewisham to improve their health and wellbeing, and access support that meets their needs.
The team works with unpaid Adult Carers, Young Adult Carers and Young Carers, completing statutory and holistic assessments to understand people’s individual circumstances and level of need. You will carry out home visits and community meetings, co-produce support plans, and develop effective relationships with Unpaid Carers, families, and professionals.
You’ll build on your local knowledge to signpost and facilitate access for Unpaid Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will also support the development of escalation plans so that Unpaid Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.
Applicants should have relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services. Experience of working in mental health or dementia services would be an advantage.
You should be an excellent communicator and able to motivate and empower others. This is a full-time role.
Don’t wait. Apply today!
We offer our employees:
- Inclusive values-based environment
- Competitive remuneration package
- Workplace pension scheme
- Generous 31 days annual leave entitlement plus bank holidays
- Opportunities for hybrid working
- Benenden Health Care
- Death in Service Benefit
- Cycle to Work Scheme
- Employee Supported Volunteering scheme
- Development opportunities
- and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Wellbeing Coach - Job specification
Reports to: Wellbeing Coach Co-ordinator
Location: Maidstone, Ashford and Swale
Hours: Full time, 35 hour week.
Salary: £23,990 pa
Contract Type: Full time, Permanent.
About Mid Kent Mind
We believe in recognising people as unique individuals and not as a diagnosis or a label and that empowerment is key in recovery and maintaining wellbeing. Mid Kent Mind work in the community to promote social inclusion for people who experience mental health problems. We strive to tackle stigma and discrimination through projects that promote a better understanding of mental health. We aim to ensure that the needs of each individual who experiences a mental health problem, are met with the best possible support and outcome.
About the role
Mid Kent Mind runs a wide range of services, including but not limited to, mental health training, wellbeing courses, one-to-one sessions, and social groups. You will be working with both adult and youths in services which focus on nurturing the mental health and wellbeing of our service users in a safe and supportive environment.
You will be instrumental in facilitating a wide range of support across Maidstone, Ashford and Swale. You will lead on our structured mental health courses, and community groups whilst also having the opportunity to shape your individual approach to support the needs of our service users.
Who you are
· You are an authentic and empathetic communicator with emotional intelligence, you are able to deliver confidently to a wide range of audiences, face to face and virtual delivery.
· You have excellent administrative skills, attention to detail and are rigorous in your task management.
· You have the ability to collect information and create accurate and timely reports, as required.
· You are able to be flexible in response to the organisation’s needs and requirements.
What you will offer us
· You will contribute to the design, development and evaluation of courses and workshops in response to need.
· You will be responsible for your own administration, with accurate data entry and working with a customer relationship management (CRM) system.
· You will be a positive addition to the team and happy to represent Mid Kent Mind.
Key responsibilities
· As one of our Wellbeing Coaches you will lead on the existing service delivery, courses and social groups, both out in the community and based at our Wellbeing Centre in Maidstone.
· You will plan and prepare a range of engaging online and face to face group sessions, and courses.
· You will conduct wellbeing assessments with our service users.
· You will action safeguarding needs of service users, following MKM’s safeguarding policies and procedures.
· You will work with the team to ensure timely responses to email inboxes, answering phones and greeting visitors.
Mid Kent Mind will consider any reasonable adjustments required by applicants with a disability (as defined under the Equality Act 2010) who meet the requirements of the post to be invited to interview. We welcome applications from people with transferrable skills and qualities, and people with diverse employment histories and personal backgrounds and applicants with lived experience of mental illness.
Review: this job description is subject to periodic review.
Please read our additional information for details of the application timelines.
Please send a current CV of your recent experience and a statement evidencing how you meet the requirements (no more than two sides of A4). Please be sure you have addressed all the bullet points under ‘Who you are’ and ‘What you will offer us’ in the job description.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We're currently offering a unique opportunity for an Administrator to join our team, based predominately at our Residential services in Rochford and Wickford, with some travel to our Billericay site.
Hamelin Trust is comitted to re-imagining social care and finding better ways of helping to achieve their life goals.
As the Administrator, you'll play a pivotal role in providing administrative assistance to the Residential Services Manager and teams. Your responsibilities will involve generating monthly invoices, managing petty cash transactions, overseeing the booking system and databases, and preparing reports, care plans, and correspondence.
To thrive in this role, you should possess prior experience in office administration, coupled with exceptional written and verbal communication skills, and proficiency in IT. We value flexibility, adaptability, and a friendly demeanor, alongside a commitment to our values.
The position operates during core hours from 8:30 am to 4:30 pm, Monday to Friday.
Join us in making a difference and shaping the future of social care!
Hamelin Trust has a duty to safeguard and promote the wellbeing of its service users and is committed to doing so. Hamelin Trust expects all staff and volunteers to share this commitment. All appointments are subject to satisfactory enhanced DBS disclosure & other safeguarding clearance.
Creating compassionate communities for autistic adults and people with learning disabilities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Community Navigator (Mental Health)
Post no: 593
Salary: £24,667.47 per annum
Contract: Permanent
Hours: 37 hours per week, Monday to Friday
Location: Eaglestone Health Centre, Milton Keynes
This role is an opportunity to work for Mind BLMK as part of the Milton Keynes NHS mental health service for someone with experience working in health, social care or information and advice, in direct contact with service users.
Working alongside colleagues from Central Northwest London Foundation Trust (CNWL) this role will provide referral management to and from Secondary Services. This will include signposting patients to statutory services including talking therapies and wider community based & voluntary sector support.
The Community Navigator will work as part of the team to deliver on the aims and objectives of the Mental Health Hub whilst representing the Voluntary and Community sector with the NHS.
Service Delivery
- Work within the NHS Mental Health SPA (Single Point of Access) Team to review and process referrals received from GP Practices and other sources including those to be subsequently triaged and assessed by mental health practitioners.
- Actively call patients with a view to assisting them through the process and making their onward appointments into community or secondary care service providers.
- Support the hub to signpost patients and direct them to appropriate services including secondary care, the local Voluntary and Community sector services and activities that support the patients’ wider determinates of their mental health and wellbeing.
- Answer calls, ensure sufficient phone cover, respond to messages/voicemails, provide administrative support to the Mental Health SPA for all services and deal with queries in a sensitive and timely way liaising with clinical or team lead as is appropriate.
- Monitor service inboxes during core office hours, responding to any queries professionally providing helpful information.
- Monitor and action tasks within SystmOne and maintain records of all activities carried out, i.e. outbound calls, calls received, archiving any received correspondence.
- Build good working relationships with the voluntary and community sector, relevant services and activities to ensure signposting pathways are kept up to date as well navigating and developing the setup of new signposting pathways through networking.
- Provide clinical and non-clinical information in appropriate chronological templates to other services.
- Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).
- To bring VCSE experience, knowledge and culture into an NHS team.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Thursday 2 May 2024
Interview: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About us: Community ConneX is a campaigning organisation and a multi-project service provider working across West London, Oxfordshire and Bedfordshire. We support autistic people, people with a disability, and people and families experiencing barriers to live healthier, happier, and inclusive lives. We do this by ensuring their needs, rights and aspirations are met.
Advocacy 1st is a free, independent service provided by advocates who specialise in the Care Act, Mental Capacity Act and the Mental Health Act.
Hours: 35 hours per week
Location: Hybrid based in Oxfordshire
Key duties:
· Provide independent representation of young people’s wishes and views and ensure their voices are heard when key decisions are being made
· Empower children and young people to make effective use of local authority policies or complaints procedures
· Complete advocacy plans and work according to the agreed outcomes
· Take responsibility for individual caseloads, ensuring that visits and case recording is completed
· Contribute to and maintain effective working relationships with relevant stakeholders and professionals
Our ideal candidate:
· Holds a relevant advocacy qualification or intends to work towards this
· Has experience of working with children and young people
· Can travel independently to meet client
· Is aware of legislation such as Care Act 2014, Children and Families Act 2014, Children Act 1989, United Nations Convention on the Rights of the Child (UNCRC)
· Is experienced in delivering direct work to children, young people and vulnerable adults in a relevant setting.
· Can communicate effectively
In return we offer a range of benefits including:
· Pension contribution up to 5%
· Death in service insurance
· Employee assistance programme
· Bluelight Card
· Cycle to work scheme
· 23 days of annual leave + bank holidays (increases after 2 years of service)
· Gym membership
· Healthcash plan
· Professional development
We are committed to safeguarding and equal opportunities, and we guarantee an interview to all applicants with disabilities who meet the minimum criteria for the post.
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.
The client requests no contact from agencies or media sales.
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Location: Black Country, Birmingham, London or Bristol
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Permanent contract
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Term Time- 35 hours per week over 48 weeks (Sep-July with August as leave)
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£22,916 - £26,583 (+£1,833 London Weighting) paid over 12 months
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Start Date: Monday 2nd September
A fantastic opportunity for individuals with experience in youth facilitation and stakeholder management to join our team as a Programme Coordinator. We have a three-year strategy to increase the number of young people we serve while ensuring we can grow with impact and sustainability. You will join a team that is determined and energetic; reflective and collaborative; and values the experiences and backgrounds of each person we work with.
As a Programme Coordinator (PC) you will be at the frontline of our work, working directly with schools and colleges, young people and local businesses to make an impact! You will be responsible for all aspects of programme management and delivery of the Envision programme in a cluster of schools/colleges in your region.
Key Responsibilities:
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Programme delivery and facilitating work with young people
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Programme management and logistics
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Stakeholder management
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Impact management
Essential Experience, Knowledge and Competencies:
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Experience of facilitating activities with young people – including preparing engaging sessions in advance by utilising resources available to them
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Experience of project management – highly organised, with the ability to manage your own time to meet deadlines
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Experience of working on projects which have multiple stakeholders – communicating effectively through written and verbal communication
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Commitment to Envision’s vision, mission and values and ability to work well in, and contribute to, our organisational culture
Desirable Experience, Knowledge and Competencies:
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Experience of data handling – collecting and recording data in a timely manner using an online CRM system
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Understanding of, and/ or lived experience of, the barriers that young people face, that contribute to the education and employment gap
Envision seeks to ensure we achieve diversity in our workforce and that all applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications with lived experience to apply as they are currently under- represented in our organisation. Envision graduates will be guaranteed a first round interview.
To apply you must please read the application pack and apply online.
Deadline - Midnight Friday 31st May
Please note:
-Applicants must have the right to work in the UK. Unfortunately we are unable to sponsor visas at this time.
We will only be contacting candidates who have been shortlisted for interview. Therefore, if we do not contact you, please assume you have been unsuccessful.
- We will be interviewing as we go along, so early applicants are encouraged.
- We also regret to inform you that, due to the high volume of applications we receive, we will be unable to provide you with feedback regarding your application.
The client requests no contact from agencies or media sales.
You have great administrative and data entry skills, a flexible approach and lots enthusiasm. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius Drug and Alcohol Team in Northampton as an Administration and Data Worker.
Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.
Right now, we’re looking for someone like you to join our team in Aylesbury who support service users facing drug and / or alcohol related issues. You will provide the vital administrative, data entry and reporting and reception support the service needs to run smoothly. This is a substance misuse service that works with adults aged 18+ and is run in partnership with Inclusion (MPFT NHS Trust), Aquarius, Connections Support and Build on Belief.
As well as GCSE English and Maths at Grade C or above (or equivalent), you have experience of data entry, manipulation and reporting. We’ll also be looking for a background in an admin role where you dealt with people from a wide range of backgrounds, both over the phone and face-to-face. There is a requirement in the role to generate, print and record prescriptions. Familiar with all aspects of electronic communication such as email, diaries and the intranet, you have a good knowledge of Microsoft Office applications and Windows files and folders too. What’s more, you have lots of initiative, are great at multi-tasking, work well within a team and under direction from others.
We have 2 permanent full-time roles requiring the post-holders to work 37 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.
Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.
You have a professional qualification in health/social care, youth and community work, or experience in an Addictions or Social Care setting, plus a commitment to complete NVQ 3 Health and Social Care or equivalent. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner – Gambling.
Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. Right now, we’re looking for a self-confident and energetic individual with a good understanding of gambling, substance misuse and health related issues, to provide a vital support service for individuals with gambling related needs.
Working flexibly across the community and within multi-agency partnership settings on an outreach basis, we’ll rely on you to engage people in a variety of interventions, using a person-centred approach. A core part of the role will involve addressing holistic support needs that could include employment related issues, family work interventions, issues of exploitation, physical and emotional health, domestic abuse and support to engage in rehabilitation. Whatever it takes, in fact, to empower them to reduce risk, increase resilience and achieve positive outcomes.
To succeed, you’ll need significant experience of engaging effectively with clients in an addictions or social care setting. You’ll also need knowledge of primary, secondary and other outreach settings and a good understanding of the functional model. Used to liaising with voluntary and statutory agencies and health professionals, you have a flexible approach and lots of initiative. You also have good IT skills (particularly Microsoft Office) and are willing to travel throughout the area in order to get the job done.
You will hold a caseload of complex cases requiring a case co-ordination approach. Requiring you to complete all recording and case management administration for your caseload accurately and promptly,
- Providing screening, co-produced assessment, psychosocial interventions, integrated and outcome focussed care planning, after-care support, and onward transition to other services as required
- You’ll also need a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis.
- Due to the geographical area of the role, a driving licence and access to a car is desirable
We have two positions available covering both Telford and Shropshire. Due to the geographical area of the role, a driving licence and access to a car is desirable
This is a permanent full-time role requiring the post holder to work 37 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ready for a new challenge?
We are looking for an organised, self-motivated and confident individual to join our Social Prescribing team working with adults and children, specialising in mental health, and helping patients to access support that will help them lead more independent, resilient and healthier lives.
Working alongside GP practices, Social Prescribing Link Coordinators help child and adult mental health patients and families connect with health and community services which will make a real difference to their emotional and physical wellbeing.
You will deliver personalised support to patients, independently managing new referrals from health professional and a caseload. It’s essential that you have an understanding of how to prioritise need, and are able to recognise when to refer on to specialist services, and must be confident to communicate at all levels across health and social care sectors.
The position is available in Gillingham and applicants must have experience of working with adults or children, a background in medical or social care, and experience of delivering mental health support to clients or groups.
You will need to demonstrate a robust knowledge of confidentiality, data protection, safeguarding and boundaries in all aspects of your work. Car driver essential.
It’s time to make a difference.
We offer our employees:
· Inclusive values-based environment
· Competitive remuneration package
· Workplace pension scheme
· Generous 31 days annual leave entitlement plus bank holidays
· Opportunities for hybrid working
· Benenden Health Care
· Death in Service Benefit
· Cycle to Work Scheme
· Employee Supported Volunteering scheme
· Development opportunities
· and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
The client requests no contact from agencies or media sales.
You have an understanding of drug, alcohol, and health related issues, and experience of working with adults and/or young people in an addictions or social care setting. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Practitioner.
Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. Right now, we’re looking for someone like you to join our NGAGE Young People’s Service in Northampton. NGAGE is an early intervention drug and alcohol service for young people aged 10-18 and we provide information, education, advice and support to young people in relation to drug and alcohol use.
Your challenge? To provide advice, assessments, brief and structured interventions and group programmes. As a Practitioner, you will be the initial contact for referrals into the service, conducting assessments via telephone, face to face and offering relevant and appropriate advice, harm minimisation, family interventions risk assessment and management, actioning onward referrals to partner agencies. You will also be required to manage a caseload.
An energetic and confident self-starter, you have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. You will also have the ability to collaborate and work professionally with service users, families and external agencies to provide a service which maximises outcomes for service users. What’s more, you have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office.
This is a permanent full-time role requiring the post holder to work 37 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
To apply please visit our website and submit a CV and supporting statement which should clearly outline your skills and experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.
Hours: 30 hours/week (0.8 FTE), Part time or Job share applications welcomed
About Us
Citizens Advice Epsom & Ewell is a local charity that provides advice and information for anyone that lives, works or studies in Epsom and Ewell.
We deliver our service through as many different channels as we can, to make sure we are accessible to everyone. This includes face to face, phone, video conferencing, and email. The role is based in our Epsom office.
About the Role
We are looking for a self-motivated individual with proven ability of managing and supervising a team. You will have recent relevant experience of working in a local Citizens Advice or similar advice organisation, and be able to demonstrate a good knowledge and understanding of the issues facing local communities.
This role involves the supervision of advice sessions, providing guidance and assistance to those working in our Epsom office as well as to staff working from home or in outreach locations.
The post is responsible for ensuring the smooth running of the day to day service and the implementation of consistent processes to maintain quality standards. In addition you will manage volunteer advice staff and work closely with the Training team to support their training and development.
This is a great opportunity for someone looking to make a difference in people’s lives, supporting some of the most vulnerable people in society and helping them to find a way forward.
About You
- Highly motivated with proven ability of managing and supervising others including the ability to develop and motivate staff as well as give and receive feedback objectively and sensitively.
- Recent relevant experience of working in a local Citizens Advice or similar advice setting.
- Ability to plan and manage your own work and the work of others in a pressured environment, including: setting priorities; meeting deadlines; and monitoring performance
- Flexibility and willingness to work as part of a team including advice work if required.
- Ability to identify ongoing training needs and deliver appropriate support to ensure high quality of service.
- Ability to communicate effectively both verbally and in writing.
- Proficient in the use of IT systems, including office, case management and benefit calculation systems.
- Commitment to work within the aims, principles and policies of the Citizens Advice service, demonstrating an understanding of issues affecting society and the implications on our clients and service.
We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from people with disabilities and people from Black, Asian and Minority Ethnic groups, as they are currently under-represented in our workforce.
Closing date: 20th May 2024
Interview Dates: 23rd May 2024
You have an understanding of drugs and alcohol and health related issues and experience of working with young people. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner.
Aquarius helps young people aged 5-18 overcome the harm caused by drugs and alcohol by working closely with the individual, family members and other professionals. But it’s only possible with people like you.
Right now, our Bedfordshire Young People’s service is looking for a Complex Needs Practitioner to join the team. This role will be in partnership with Bedfordshire Youth Offending Service and will require some co-location from the Youth Offending Offices around Bedfordshire to be an integral part of both teams.
Your challenge? To provide information and advice, brief interventions and long term structured support to young people who are using drugs and alcohol or being impacted by someone else’s use. You will be conducting assessments, risk assessments, care-planning and working directly with other services such as schools, social care, health provisions, alternative education providers and mental health services.The successful candidate must have exceptional organisational skills and the ability to work with other agencies both face to face, email and via telephone.
An energetic and confident self-starter, you will be required to hold a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we will consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. You will have a flexible approach, a commitment to the principles of confidentiality, excellent record keeping and a working knowledge of Microsoft Office.
As this role requires extensive travel around Bedfordshire, you will need to have a clean driving licence and access to a vehicle.
This is a permanent full-time role requiring the post-holder to work 37 hours per week.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
Aquarius is a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. From 1st June 2024 Richmond Fellowship will be merging with the mental health charity Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius will become a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will then be renamed to reflect the new, bigger and better organisation, of which Aquarius will remain a subsidiary.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Job title: Lived Experience Facilitator - Service User Network (SUN)
Post no: 598
Working base: Mind BLMK - Luton Wellbeing Centre
Area covered: Bedfordshire and Luton (SUN offers a combination of online and face to face groups).
Hours: 21 hours per week. Tuesdays 9.30am – 5.00pm (7 hours) Remaining 14 hours to be negotiated depending on service need (within the hours Monday – Friday, 9.30am – 5.00pm)
Contract: Permanent
Salary: £25,147.00 per annum FTE (£14,272.62 per annum Actual)
About the Service User Network (SUN)
The SUN is an open access model of community-based facilitated group peer support for people experiencing complex emotional needs associated with complex trauma and/or a diagnosis of ‘personality disorder’. The SUN aims to help people develop effective ways of coping, reduce emergencies and improve access to appropriate services.
Those accessing the SUN may or may not have a formal diagnosis of personality disorder. Group members will have experienced longstanding emotional difficulties, isolation and may demonstrate patterns of behaviour that may not be helpful in the longer term.
About the Role
Fundamental to creating empowerment and engagement in the SUN Project is the therapeutic community principle, that the effectiveness of the service depends upon engaging group members in the task of running, delivery, development and evaluation of the service. The utilisation of SUN members’ own resources and expertise is integral to the SUN model of peer support.
SUN Facilitators will have their own lived experience of complex emotional needs associated with a diagnosis of ‘personality disorder’ and will be able to demonstrate their recovery journey. They will work closely with mental health practitioners from ELFT to deliver regular Service User Network (SUN) groups in different community-based locations in Bedford, Central Bedfordshire or Luton. Full training in the SUN model, and weekly supervision by a Psychotherapist / Psychologist, will be provided for all team members.
Facilitators will work to develop and support the therapeutic community principle of the SUN model and the effectiveness of the service through engaging group members in the task of running, delivery, development, and evaluation of the service. The utilisation of SUN members’ own resources and expertise is integral to the model of peer support upon which the SUN groups are based.
SUN facilitators will have regular supervision and support in this role along with appropriate training.
Entitlements/benefits:
- 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Optional Health Plan
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm Friday 31st May 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
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