Supporter Services Officer Jobs
Role: Facilities Manager
Contract Type: Permanent, 0.8FTE - 30 hours per week
Salary: Up to £25,200 (pro rata of £31,500)
Reporting to: Executive Director
Responsible for: Guest Services x 2
New Art Exchange (NAE) is a pioneering creative space in Hyson Green, Nottingham. We’re the UK’s largest gallery dedicated to contemporary visual arts from the Global Ethnic Majority. We set out to reshape the contemporary art narrative by championing diversity and inclusivity and by providing a platform for underrepresented voices in the art world.
Purpose of the role
The Facilities Manager will be a key member of NAE’s operations team, responsible for overseeing the maintenance and operations of our 4-storey building (including gallery spaces, meeting rooms, performance space, workshop, artist studio, cafébar, plant room and technical storage) is fit for purpose.
Main duties of the role
Oversee planned preventative maintenance (PPM), testing/inspections, and reactive repairs across all building services including but not limited to plumbing, electric wiring, HVAC, lifts, film alarm, emergency lighting, fire extinguishers and suppression systems, intruder alarm, CCTV, access control, pest control, etc, within budget.
Ensure NAE’s building is always well-presented, clean and aesthetically in a good state of repair, ensuring all areas are maintained in a tidy and well organised.
Responsible for the management of the facilities budget, including negotiating the best possible value across utilities, contracts and service level agreements.
Ensure all maintenance and service works take place with agreed SLA’s, is delivered on time and to budget and service reports and other filing is well managed.
Responsible for Health and Safety across the building and organisation including health and safety policy, fire strategy, risk assessments covering all areas of the building and specific RAs for each event, safe systems of work, accident/incident reports and compliant filing.
Responsible for building security systems, keys and fobs, alarm monitoring and keyholding services, and alongside the General Manager oversee emergency procedures & act as a fire warden.
Responsible for premises cleaning (including line management of two part-time cleaners) and associated services such as waste management and sanitary collections.
Support the Executive Director to develop and implement an Environmental Policy to ensure that NAE considers the environment within all new and existing suppliers’ arrangements.Responsible for carbon footprint reporting.
Employee Benefits:
26 days annual leave per annum (pro rata of 33 days - including Bank Holidays), 4% employer pension contribution, Sick Pay, Discounted Food and Drink, Employee Wellbeing Programme & Flexitime.
For further information please refer to the job description attached below.
How to apply
Please submit a 2-page covering letter & a CV (of no more than 2 pages) outlining why you are interested in the role and working for NAE and how you feel your experience meets the criteria. Applications should be sent via 'Quick Apply' by 5pm on Wednesday 19 June 2024.
Please also complete the Equal Opportunities Form when submitting your application https://bit.ly/4aoKKDV
As outlined in the job pack attached, if you self-identify as being from a Global Ethnic Majority background and
have demonstrable experience of programming or creating work for community groups, please state so clearly on your supporting statement.
If you would like an informal conversation about this role, Vicki Grace at Achates Recruits, who are supporting us in the recruitment of this role would be pleased to speak to you. Please contact Vicki on vicki(at)achates(dot)org(dot)uk to arrange a suitable time to speak. These conversations will not form part of our selection process.
NAE is the UK’s largest gallery dedicated to contemporary visual arts from the Global Ethnic Majority.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Summary of Role
This is an exciting new role in our Talking Therapies team providing vital support to people in Manchester with common mental health problems. Working alongside counsellors, you will provide wrap-around social and practical support to adults on our waiting list for or who are engaging in Talking Therapy to enable them to address and overcome barriers impacting on their health and wellbeing. You will provide advice, information and guidance on these issues, make onward referrals to specialist advice organisations where necessary and support engagement with these services.
You will build and maintain relationships with key referrers, such as GP surgeries, to promote the service and facilitate appropriate referrals.
Once trained, you have the exciting task of leading and facilitating a new course within the service: Living Life to the Full™, a CBT-informed group programme designed to support people to improve low mood, overcome stress, sleep better and build confidence.
This role is subject to an Enhanced DBS Check
Applications for this role close at 9am on Wednesday 29th May however we will be holding rolling interviews and may close the vacancy early if a successful candidate is appointed.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
This post is an exciting opportunity to work with Nottingham City’s PCN 8 (Clifton and Meadows).. Using the Macmillan Electronic Holistic Needs Assessment to support Cancer Care Reviews will ensure patients have access to the right support for all their non-clinical needs. The post will also work on the preventative agenda, supporting uptake of cancer screening across the PCNs and supporting the practices within the PCNs to deliver their improvement plan around early diagnosis of cancer. (in line with NHS England and NHS Improvement - QOF Quality Improvement domain 20/21 – Early diagnosis of cancer).
You will work in partnership with GP surgeries to give non-medical support that maximises patients’ wellbeing through their Cancer journey. The primary role is to do Cancer Care Reviews, with access to each surgery’s IT systems to track patient lists, document, and communicate with practice staff. This role will involve liaising with services from within the NHS structure as well as external services, so you will need to be skilled in navigating intricate processes and organisational structures from both the inside and the outside. You will also help with improving screening uptake and community engagement, building relationships with local services and groups to further enhance the support.
The client requests no contact from agencies or media sales.
MedEquip4Kids is a Manchester based national charity that improves the health of babies and children across the UK by providing hospitals with equipment not available from limited NHS resources. Last year this charity had a positive impact on an incredible 120,882 young people, and since 1985 has raised a phenomenal £24 million! Do you want to join this team on their mission to provide more young people this life-saving support?
We are looking for a Fundraising Partnerships Officer to join this small but mighty fundraising team and grow the vital income for this incredible charity!
The Role
By joining MedEquip4Kids in this capacity you will play an important role within the charity and duties will include:
- Maximising the charity’s income through the development of the corporate, trust and community fundraising portfolio.
- Developing a pipeline of new prospects and relationships (including one off donations, corporate partnerships and event participation).
- Researching, completing and submitting corporate trust applications.
- Providing positive leadership to volunteers and corporate donors ensuring effective stewardship and stakeholder engagement.
The role is varied and interesting and provides an opportunity for you enlist support to raise funds that will have a real impact on the lives of babies and children across the UK.
The Person
To be considered for this role you should come to us with experience of managing relationships and of working towards income targets. You should be a strong and confident communicator with the ability to build relationships with new contacts and develop existing relationships to maximise engagement. You should also have good written communication skills and the knowledge and ability to write compelling cases for support to obtain funds for the charity. We would welcome someone who has significant fundraising experience, but also those with awareness and interest in this area with the transferable skills to make a success of this rewarding career! Most importantly you should be passionate about the incredible work of this charity and be a positive addition to team that will further enable the organisation to achieve its mission and demonstrate its values.
The charity’s offices are based in the vibrant heart of Manchester, and this role offers the opportunity to also work partly from home. This team is passionate and supportive and puts the wellbeing of its staff at the centre of all it does. MedEquip4Kids are looking for a colleague to join them in their mission to help more young people, at a time when they need it more than ever – could this be you? Apply here, or get in contact Charlie or Leanne at Charity Horizons for more information.
Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role
This role plays a vital part in ensuring the efficiency of our HR operations and the smooth running of our office. You will provide administrative support across the full spectrum of the HR employee life cycle, from recruitment through to retirement, and ensure our office is a professional and welcoming space for staff and visitors.
Key responsibilities of the role include:
- Administration duties related to day to day operations of the HR function; including recruitment, new starter onboarding, staff development support and training coordination.
- Maintaining employment records and updating internal databases.
- Monitor and maintaining stationery stock levels, office stock and kitchen supplies.
- Serving as the initial point of contact for all employee-related queries.
The ideal candidate
To be considered for this role you should meet the following criteria:
- Have a clear understanding of the role HR plays within an organisation; specific HR experience is desirable but is not essential if you can meet all other requirements.
- Skilled in prioritising workload, managing time efficiently, and adeptly handling
conflicting priorities to meet deadlines. - Detail orientated; able to ensure accuracy and precision in all tasks and
documentation. - Strong communicator - able to clearly communicate and have good listening skills.
- Able to sensitively and carefully manage confidential information.
- Demonstrate a positive, proactive 'can do' attitude, addressing challenges and seeking opportunities for improvement.
About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply:Please upload your CV with a covering letter, detailing how you meet the job specification by the closing date.
Interviews:Please note that we will interview on a rolling basis and therefore encourage early applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Women’s Aid in Luton is a charity dedicated to supporting women exposed to gender-based violence and exploitation, and their children, to be safe and have access to appropriate intervention, support and advice in order to live free from fear and harm.
Our core values are diversity and inclusion, collaboration, advocacy and innovation and our team members apply these daily to achieve our mission to practice in an anti-racist and anti-discriminatory way and develop professional cultures that recognise and challenge oppression in all forms.
We currently have an exciting opportunity for a Senior Administrator to join our charity.
Where: Luton
Hours: 37.5 hrs per week
Salary: £24,432 - £26,357 per annum dependent on experience -
Fixed Term: 12 months
Responsibilities
About the role:
As a Senior Administrator, you will play a crucial role in supporting the efficient functioning of Women’s Aid in Luton. Your responsibilities include managing office operations, supporting senior managers, scheduling appointments, planning meetings, and performing various administrative tasks. Additionally, you will demonstrate a strong commitment to our organisation’s vision, values, and strategic aims.
What we offer:
At Women’s Aid in Luton, we prioritize your well-being and provide a supportive workplace.
Below are some of the benefits that we offer as an employer.
- 25 days holiday (+ bank holidays)
- Flexible working arrangements
- Comprehensive Health Coverage: We provide access to a wide range of health services including dental, optical, and practitioner services such as physiotherapy, chiropractic, and more. We also provide free health coverage for employees' children under 18, making sure the whole family is supported.
- 24/7 GP Support: Our employees have around-the-clock access to GP advice lines and virtual doctor services.
- Free Counselling: We prioritise mental health by providing a 24/7 counselling hotline and up to six face-to-face counselling sessions.
- Prescription Reimbursements: Employees can get reimbursements for NHS prescriptions, reducing their out-of-pocket healthcare costs.
- Personal Accident Cover: Our employees are safeguarded against permanent disability, accidental death, and dental trauma with our personal accident cover.
- Exclusive Discounts: Working with us gives access to an array of exclusive discounts on food shopping, cinema tickets, gym memberships, dining out, tech, travel, and more.
- Life Event Support: We offer financial support during significant life events with our Birth & Adoption Grant.
- A monthly paid wellbeing hour
- Training, career development & progression opportunities
- A friendly and supportive team
Please read attached Job Description and Role Specifics for a more detailed outline of responsibilities
Due to the sensitive nature of this role, we will be considering female applicants only in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1)
If this sounds like you and you’d like to begin your journey with Women’s Aid in Luton, then we’d love to talk to you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Part-time – 22.5 hours per week
(Working Hours will be scheduled between 9.30am and 8.00pm)
The Brent Centre for Young People is looking for an experienced, dynamic person to join its Clinical Administration Team.
The Brent Centre for Young People is a charity based in North West London (Kilburn) that provides psychotherapeutic treatments to young people aged 11-25 years, who suffer with emotional difficulties and have mental health needs. The Centre has an international reputation and delivers world-leading evidence-based practices to young people across North West London. On average, the centre helps over 700 young people per year through its In-house and Outreach Services.
We are looking for an experienced clinical administrator with strong people and communication skills to help run our clinical services.
This post is an exciting opportunity to be part both of supporting the growth of this new service and supporting clinical administration at the Brent Centre within an existing small team.
The suitable candidate will have at least two years’ experience of clinical and/or general administration and reception duties. This post will suit a confident, reliable individual with strong interpersonal, organisational and communication skills.
You will be expected to be confident in IT skills (including the use of Microsoft Excel to an intermediate level) and apply them to recording data accurately on a daily basis on our client database.
We are looking for someone who demonstrates a high level of professionalism, can work to regular deadlines, can problem solve when faced with difficult situations, adheres to confidentiality and can communicate professionally, politely and effectively with young patients, their families, our clinical and non-clinical staff team and our external contacts, such as GPs.
The post requires sensitivity to the needs of young people with emotional difficulties and the nature of therapeutic work and their families. Experience with young people or with mental health is advantageous.
You will be expected to work a range of shifts between 9.30am to 6pm, 10.30am to 7pm and 11.30am to 8pm, to be agreed.
The candidate will have excellent skills, when carrying out duties of the post.
Closing date: Friday 24th May at 5pm
Interviews: TBC
Shortlisted candidates will be required to take a 30-minute test
The client requests no contact from agencies or media sales.
The role
If you enjoy being part of a team that works to execute exciting campaigns, contribute to the marketing and retention of valued supporters, and ultimate raise money for a great cause – then we’d love to hear from you.
This role is focussed on the effective delivery of our fundraising campaign, wear it pink. Along with the Mass participation team, this role will play a key part in the planning and execution of a campaign that reaches thousands of people and raise millions of pounds each year.
You’ll be responsible for building long-lasting relationships with our valued supporters, accurate delivery of processes, assisting in the design and creation of fundraising materials and working across teams to deliver a high-quality fundraising product.
We’re looking for a passionate, efficient and creative executive who is ready to help and who’s keen to be part of a fun and energetic team.
About you
This is an excellent opportunity to develop your skills in the world of mass participation fundraising, project management and the charity sector. To do this you will have an understanding of mass participation fundraising with excellent multi-tasking skills and attention to detail. Helpful and collaborative in your approach, an interest in relationship fundraising is essential.
As well as your keen interest in project management and relationship-building, this role will allow you to hone your excellent planning and time management skills as you will lead on several projects from start to finish.
About us
We’re the breast cancer research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role can be based in our London or Sheffield office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact the Breast Cancer Now recruitment team in the first instance.
We’re committed to promoting equity, valuing diversity and creating an inclusive environment for everyone. This is for those who work for us, work with us, support us and who we support. EDI is core to the vision, mission and strategic objectives of our charity. This is being continuously adapted to the way we work. So, we all have a part to play in embedding and living our EDI values to translate our ongoing commitment to EDI.
Closing date: 09:00 am Monday 13 May 2024
Interviews: Week commencing 20 May 2024
VCSE Research & Insight Worker
NJC Scale Point 23: £32,076 FTE, actual for 22.5hrs £19,245.60
22.5 hours per week
Fixed Term
Eccles, Salford
In October 2022 Salford City Council commissioned Salford CVS to undertake research into the strengths of the Voluntary, Community and Social Enterprise (VCSE) sector as part of their Joint Needs and Strengths Assessment.
Every three years since 2008, Salford CVS leads on State of the VCSE Sector research in Salford and also across Greater Manchester. Working with other local infrastructure organisations, we aim to provide a comprehensive overview of the VCSE sector. Our last research report was published in 2021 and we have started planning for the research to be conducted this year.
In August 2023 we further developed our VCSE sector research and insight work with the commencement of our Salford 99 longitudinal study. This research project is designed to understand the issues affecting the VCSE sector in Salford and aims to track 99 VCSE organisations every six months for a three-year period, so that we gain ‘live’ insight in between our three-yearly State of the VCSE sector large research project. Alongside this work we conduct a Pulse Check survey with a variety of VCSE organisations to get a snapshot of what is changing for them each quarter.
This exciting VCS Research and Insight role involves a combination of VCSE engagement and insight work across Salford.
We are looking for someone who:
- Has experience of research, data collection, analysis and excellent report-writing skills
- Will enjoy working in a fast-paced environment within a team of dedicated, friendly people who believe in making a difference
- Has fantastic organisational skills – able to multitask and work effectively in a busy team environment
- Is able to effectively engage with a wide range of VCSE groups and organisations
- Understands the importance of confidentiality - as you will be involved in conversations on sensitive and confidential topics
- Enjoys working with a diverse range of people from a wide variety of backgrounds and organisations
- Is passionate about the voluntary, community and social enterprise sector
If that sounds like you – then we want to hear from you!
The Benefits of Working for Salford CVS
- 28 days’ holiday - rising to 30 days (after five years), plus Bank Holidays (pro rata for part-time)
- Paid sick leave – subject to terms and conditions of service
- A compassionate approach to dependants leave and compassionate leave - to help deal with life’s unforeseen circumstances
- Pension scheme - with 7% employer contribution (and 1% mandatory employee contribution)
- Cycle to Work Scheme
- Membership of the Hospital Saturday Fund via an employer subsidised scheme (optional and non-contractual)
- RHS family membership (optional and non-contractual)
- Development opportunities - we support and encourage our staff to progress in their careers (including formal training)
- A supportive working culture
Closing date: Friday 24th May 2024 at 12 noon
Interview date: Friday 7th June 2024
We reserve the right to review applications before the closing date should we get sufficient applications.
Please note late applications will not be accepted.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.
Working with children and young people, the team will focus on delivering timely and high quality, trauma informed support to children who have been the victims of domestic abuse.
This is a fixed term position to November 2025.
This exciting post will be working with children who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children and young people, with an emphasis on early intervention and awareness raising.
In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.
Key tasks and responsibilities include:
· To provide high quality, specialist support to children who have lived in a domestically abusive family.
· Enabling young people to access statutory and other services where appropriate.
· Managing a caseload and working proactively to support young people and their families.
· To deliver educational, time-bound, 1 to 1 support sessions for children and young people.
· Provide specialist support to child victims, with a focus on empowering young people to make informed decisions.
· Ensure that children and young people have a thorough understanding of what constitutes a ‘healthy relationship’.
· Undertake risk assessments and implement robust safety management plans.
· Give practical and emotional support to children affected by domestic abuse.
· Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.
· Work with your team and manager to develop early intervention resources.
· Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.
This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.
Key responsibilities:
- Manage a caseload of low to high risk children and young people, predominantly through face to face appointments but also utilising virtual technologies.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
- Assess the needs of the child and devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
- Work directly and proactively with children and young people to help them to understand the impact that Domestic Abuse has had on them.
- Ensure personal safety and that of service users and other staff at all times.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Plan and implement activities to promote self-awareness, confidence and participation for children.
- Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
- Respond to a child’s individual learning needs and style, adapting practice as necessary.
- Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
- To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
- Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
- To work alongside colleagues to deliver a whole family approach.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
Groups and Activities
- Work with the Childrens and Families Team Manager to develop and deliver, a group work intervention for young people.
- Assist with recruiting children and young people to be involved in the development of groups or activities, providing them with on-going support.
- Run groups for children and young people following a planned programme.
General
- Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- To support additional duties at your team managers discretion.
Responsibilities
- Appropriately manage highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy.
- Work within FearFree’s Policies and Procedures at all times.
- Be mindful of responsibilities in respect of health and safety. In particular:
- Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
- Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;
- Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
- Report all health and safety concerns to line managers;
- Assist with the completion of the risk assessment programme.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.
As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.
MARKETING AND COMMUNICATIONS COORDINATOR
Contract: Permanent
Hours: Full-Time or Part-time (14-35 hours per week). If part-time agreed then additional hours may sometime be required and can be taken as Time Off In Lieu.
The charity’s inaugural Marketing and Communications Coordinator will be responsible for all aspects of marketing, comms and PR of our Community Hubs, with a focus on our Oldbury Court Hub. The role will drive enhancements to the charity’s engagement and impact which will secure further support and resources for its critical work.
The postholder will work with colleagues in delivering regular communications output, events and campaigns, and in building and managing networks of local stakeholders and partners.
We offer the following benefits:
- Competitive salary with index-linked pay awards
- 5% employer pension contribution (matched)
- 4x Life Assurance
- 26 days annual leave, rising with length of service (plus Bank Holidays)
- Health Cash Plan
- Employee Assistance Programme
- BenefitHub discounts and perks platform
- Staff Wellbeing Group
- On-site café
- Free on-site parking
Deadline for applications: Sunday 2nd June 2024
Interview dates: TBC
The client requests no contact from agencies or media sales.
As an integral member of the Marketing and Admissions team, you will help support ticketing set up, booking enquiries and reporting that help to deliver excellent customer service, event sales and drive admissions to this Arts and Crafts gem in Compton, Surrey.
Working collaboratively with the Head of Marketing and Admissions as well as the public facing teams, you will support creative tactics to drive sales online, help to manage group bookings, and understand customer needs to help develop the functionality of our systems. This role is critical to the continued success of the organisation’s exciting programme of events and exhibitions.
Organisation, teamwork and attention to detail are key to success in this position.
For full details and how to apply please visit our website.
Closing date: Monday 17 June at 5pm
Interviews: Friday 28 June
Watts Gallery Trust is committed to providing equality of opportunity for all staff and welcomes applications from all individuals for advertised jobs that match their skills and interests. We welcome applications from all sections of the community. We particularly encourage applications from Black, Asian and minority ethnic candidates, and from disabled candidates, as these groups are under-represented within the Arts field and at Watts Gallery Trust.
The client requests no contact from agencies or media sales.
Main purpose of job: To work in the Navigator team supporting individuals who have or are experiencing sexual violence and or sexual abuse. As a first contact worker, you will act as a gateway to both specialist counselling and advocacy services and additional specialist support services in Essex. You will use your considerable experience to provide a high-quality telephone information and support service.
The support you deliver will help individuals on their pathway to wellbeing, recovery, and social inclusion through building trusting and collaborative relationships. You will guide users to make informed decisions about their own wellbeing, maximising their independence and engaging in appropriate community or clinical resources/interventions.
You will work within a team of first contact navigators under the supervision of a service lead. You will be highly motivated and dedicated, have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision.
Start date:As soon as possible (subject to Enhanced DBS Check and satisfactory references).
Salary:£24,496 - £26,845 per annum.
Contract: This contract is until 31st March 2026, with the potential to extend if funding is continued.
Hours: 35 hours per week.
Place of work: CARA premises in Colchester and some remote home working if a suitable environment is available. Some travel to other locations in Essex may be required, particularly during the induction period.
Holiday: 25 days per year, plus additional closure days between Christmas and New Year.
To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.
Application deadline: Tuesday 11th June 2024, 10am
Interviews: Tuesday 18th June 2024
Start date: Immediate, subject to receipt of satisfactory references and enhanced DBS check.
Mandatory Training Dates: To be confirmed.
This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1
Job Description
The First Contact Navigators play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First Contact Navigators across Esse and the post liaises with clients, the CARA team and external agencies, providing advice, support and information.
The First Contact Navigator will engage with individuals who are experiencing, or who have experienced, sexual violence and or sexual abuse who require information, signposting and short-term support. You will be the first contact and conduct first meetings, managing your own caseload and co-ordinating personalised support for individuals on their pathway to wellbeing. You will have strong communication, interpersonal and negotiation skills with the ability to work under minimal supervision. You will support people who use CARA services to make informed decisions about their wellbeing, maximising their independence and engaging in appropriate community or clinical resources. You will work collaboratively with service users, the CARA team and other professional agencies to navigate and coordinate services.
The main responsibilities of the post are:
· To act as a first point of contact for new referrals and enquiries, providing information, emotional support, advice and signposting.
· To complete first contact calls and assessments with clients over the telephone.
· To ensure information about new referrals/enquiries is accurately recorded on CARA’s database in real time.
· To work collaboratively and build trust with service users, agencies, personal and professional support networks to collate relevant information to effect individualised support requirements.
· To assess and engage service users not currently engaged in appropriate specialist sexual violence services.
· To seek and respond to referrals from a variety of internal and external sources.
· To assist survivors and relatives/supporters of survivors in understanding the range of resources and services available to them.
· To support service users to engage effectively with appropriate services to meet their individual needs and aspirations.
· To work as a link between clients, CARA staff and external agencies, ensuring appropriate information is passed on.
· To work closely with the Essex-wide team of First Contact Navigators and Information and Referral Coordinators to ensure effective referral processes across Essex.
· To act as a point of contact for external agencies making referrals to CARA, answering queries about our referral process.
· To cover the enquiry line and the office phone and deal with enquiries as required.
· To pro-actively promote CARA’s services to external agencies, ensuring they are aware of our referral procedures.
· To contribute to development of promotional information, to ensure information about the referral process is clear and accessible.
· To attend regular team meetings and to work with colleagues to further the objectives of CARA.
· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding procedures.
· To report to the Service Development Manager, Head of Operations, CEO and Trustees as required, including the production of regular written reports.
· To be administratively self-servicing.
· To undertake any other related activities as required by the Head of Operations, CEO or the Chair of the Board of Trustees.
· To take on new client, office and administration responsibilities as CARA develops.
About CARA
CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.
CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex. We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich. We also provide remote services.
CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers. We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.
You can read more about CARA’s commitment to diversity and inclusion here. We encourage and welcome applications from candidates from diverse backgrounds.
About Synergy Essex
CARA is part of Synergy Essex – the Essex Rape and Sexual Abuse Partnership. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.
The client requests no contact from agencies or media sales.
We Are Survivors are looking for an individual, who has the passion, motivation, and keen eye for detail to come and join its ever-growing (and utterly amazing) Central Operations Directorate, as our new Admin Co-Ordinator.
For the past 15 years, We Are Survivors has provided survivor-focused therapeutic and advocacy support to male victims/survivors of sexual abuse, rape, and sexual exploitation. More recently, we have been commissioned by NHS England to provide trauma-informed support within each North West prison establishment.
Each of the incredible survivors and individuals that walks through our doors or requests our support, begins their journey by completing a referral, you will help support the processing of these – from referral opening to closure. As well as supporting the Operations Team in the maintenance of high-quality client data and providing other general administrative functions that helps the running of our support services.
In return for your time, experience, and commitment to the organisation, you will receive an annual salary of £24,150; 25 days annual leave (increasing annually by 1 day to max of 30 days) plus bank holidays; birthday leave; company sick pay; monthly supervision; pension contribution; and a range of benefits and training opportunities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
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Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.
As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.
VOLUNTEER COORDINATOR
Contract: Permanent
Hours: Part-time (14-21 hours per week). Additional hours may sometime be required, particularly for Trustee meetings, and can be taken as Time Off In Lieu.
The charity’s inaugural Volunteer Coordinator will lead on the charity’s existing and emerging volunteer activity, including recruitment, onboarding and management of volunteer groups. Volunteers will be key in the achievement of local impact, and the coordination of these vital roles will be equally as important.
The postholder will support managers in the creation and implementation of volunteering opportunities and ensure that the charity’s policies and procedures create a safe, supportive and effective environment in which volunteers can thrive.
We offer the following benefits:
- Competitive salary with index-linked pay awards
- 5% employer pension contribution (matched)
- 4x Life Assurance
- 26 days annual leave, rising with length of service (plus Bank Holidays)
- Health Cash Plan
- Employee Assistance Programme
- BenefitHub discounts and perks platform
- Staff Wellbeing Group
- On-site café
- Free on-site parking
Deadline for applications: Sunday 2nd June 2024
Interview dates: TBC
The client requests no contact from agencies or media sales.