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ALDER HEY CHILDREN’S CHARITY
Job title: Community Fundraiser (Donor Relationship)
Salary: £31,325 – £39,826
Hours: 37.5 hours per week*
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home.
About Us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role:
This is an exciting opportunity for a Community Fundraiser (Donor Relationship) to join the Charity team here at Alder Hey, the UK’s busiest Children’s Hospital.
The Community Fundraiser (Donor Relationship) plays a vital role in delivering an exceptional supporter experience for all community and event fundraisers. This role focuses on building strong, meaningful, and long‑lasting relationships with individuals, groups, and volunteers who raise funds, ensuring they feel valued, supported, and inspired to continue their journey with the charity. The postholder will lead on thanking, recognition, supporter journeys, and stewardship-led initiatives that deepen engagement across all levels of community fundraising.
Key Responsibilities will include:
Supporter Journeys & Stewardship
- Create tailored donor journeys for all community and event supporters,
ensuring timely touchpoints, personalised engagement, and clear pathways for
deeper involvement. - Develop and implement a reward and recognition process that celebrates
supporter milestones, achievements, and loyalty, using insight‑driven methods
to nurture long-term commitment.
- Lead and develop a new thanking process for community and event supporters,
ensuring gratitude is timely, meaningful, and impactful across all channels. - Develop an SMS journey for community and event supporters that enhances
engagement, provides real-time updates, and complements wider stewardship
Supporter Journeys & Stewardship:
- Work collaboratively with the Marketing & Communications team to source
case studies, patient stories, and supporter testimonials that demonstrate
impact and bring fundraising stories to life.
- Work with marketing on monthly newsletters, contributing stewardship-led
content, supporter spotlights, and updates aligned with community fundraising
priorities
Events & Recognition:
- Lead on the planning and delivery of the annual community awards event,
celebrating supporter achievements and strengthening the charity’s
relationship with grassroots fundraisers.
- Ensure the event reflects supporter diversity, contribution levels, and the
organisation’s values.
Data & Insights:
- Maintain accurate, timely and GDPR‑compliant supporter records to ensure
excellent stewardship and meaningful reporting
- Use insight and supporter feedback to continually refine journeys,
communications, and stewardship approaches
Any other reasonable duties as required by your line manager.
Please see the attached Job Description and Person Specification for more information.
Job Closes: Monday 15th June 2026, 12pm
Interviews (to be held at Alder Hey): Tuesday 23rd June 2026
Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
- How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
- Why do you want to work for Alder Hey Children’s Charity?
The client requests no contact from agencies or media sales.
Principle purposes of the job:
To deliver group support services including:
· provision of child focussed play/educational activities to support development
· parental guidance to support child development
· supervision of Play Leader and support for Volunteers
· to work alongside the scheme Manager in the planning and delivery of group support
Main responsibilities:
· To work within Home-Start’s standards and methods of practice including Equal Opportunities, Safeguarding and Promoting the Welfare of Children, Confidentiality and all mandatory policies.
· Work in close co-operation with the Play worker, Volunteers and other scheme staff as directed by the scheme Manager.
· Work in partnership with other family support agencies, as appropriate
· To make initial contact with families to assess their needs
· Review family’s needs on a regular basis and at the end of support.
· To maintain contact with individual referrers during a family’s support
· To welcome all parents/carers to the Family Group, recognising the importance of their role as the prime educators of their children
· To be aware of group dynamics ensuring the groups provide a non-judgemental environment for children and their parent/carer
· To provide a safe, stimulating environment for children and their parents
· To be vigilant about the upkeep of equipment ensuring good standards of safety and hygiene are followed.
· To closely work alongside the Play Worker planning activities for the children
· To make observations, record and report on children’s development
· To encourage the active participation of parents/carers in their child’s play and other activities as appropriate
· To provide opportunities for external agencies to offer advice/information to families
· To promote the use of suitable toys, books and activities and encourage the use of local resources e.g. Toy Library, Library and Children & Family Centres
· To complete a Risk Assessment prior to each session/outing
· To keep a register at each session detailing names of all those attending, including visitors/speakers with an evaluation of each speaker
· To record any accidents/incidents in the Accident or Incident Book and report as appropriate
· To respond, record and report appropriately all Safeguarding Children/Child Protection issues
· To liaise with the Manager regarding budgets
· To promote the work of Home-Start with referrers
· To be willing to undertake training as appropriate, including safeguarding/child protection.
· To attend regular supervision sessions
· To regularly attend staff Meetings
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
FTWW is looking for a Communications Coordinator! The successful candidate will develop and grow the organisation’s online platform, including sharing information, resources and signposting within FTWW’s pan-Wales virtual peer support community and beyond.
The role is full-time (0.8 FTE considered for the right candidate), home-based within Wales, with occasional travel to events and meetings, so a driving licence and access to a car would be an advantage. We work flexibly, but core working hours are between 10am-4pm, and the successful candidate will be expected to work some evening and weekends, as required.
We are a small but mighty charity where no two days are the same. You may be involved in promoting a focus group to our members one day and meeting with a journalist the next. We currently have over 100 registered volunteers and over 2000 members of our online community, and you will work closely with our Volunteer & Community Coordinator to ensure that our members are at the heart of what we do.
The ability to speak Welsh, or a willingness to learn, is desirable.
Successful applicants will need to complete a basic DBS check and provide references before any offer of employment is made.
As a Disabled People’s Organisation, we recognise that AI can be a helpful tool for structuring written applications. We ask that, if you choose to use AI, your application remains an accurate and authentic reflection of your own experiences, skills, perspectives, and voice.
For more information, including accessible formats, please see the attached document.
Interviews will be held via Microsoft Teams, in the week commencing 6th July.
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Mae FTWW yn chwilio am Gydlynydd Cyfathrebu! Bydd yr ymgeisydd llwyddiannus yn datblygu ac yn tyfu platfform ar-lein y sefydliad, gan gynnwys rhannu gwybodaeth, adnoddau, a chyfeirio, o fewn cymuned rithwir FTWW sy’n darparu cefnogaeth gan gymheiriaid i bobl ym mhob cwr o Gymru a thu hwnt.
Mae hon yn swydd amser llawn (ystyrir 0.8 FTE ar gyfer yr ymgeisydd iawn), wedi’i lleoli gartref yng Nghymru, â theithio achlysurol i ddigwyddiadau a chyfarfodydd, felly byddai trwydded yrru a mynediad at gar yn fanteisiol. Rydym yn gweithio’n hyblyg, ond yr oriau gwaith craidd yw rhwng 10am a 4pm, a disgwylir i’r ymgeisydd llwyddiannus weithio ambell gyda’r nos a phenwythnos, yn ôl y galw.
Rydym yn elusen fach ond pwerus lle mae pob diwrnod yn wahanol. Gallech fod yn ymwneud â hyrwyddo grŵp ffocws i’n haelodau un diwrnod ac yn cyfarfod newyddiadurwr y diwrnod canlynol. Ar hyn o bryd mae gennym dros 100 o wirfoddolwyr cofrestredig ac mae gan ein cymuned ar-lein dros 2000 o aelodau. Byddwch yn gweithio mewn cysylltiad agos â’n Cydlynydd Gwirfoddolwyr a Chymunedau er mwyn sicrhau bod ein haelodau wrth graidd yr hyn rydym yn ei wneud.
Mae’r gallu i siarad Cymraeg, neu barodrwydd i ddysgu, yn ddymunol.
Bydd angen i’r ymgeisydd llwyddiannus gwblhau gwiriad DBS sylfaenol a darparu geirdaon cyn y byddwn yn cynnig swydd iddo.
Fel Sefydliad Pobl Anabl, rydym yn cydnabod y gall deallusrwydd artiffisial (AI) fod yn ddefnyddiol er mwyn strwythuro ceisiadau ysgrifenedig. Os ydych yn dewis defnyddio AI, gofynnwn i chi sicrhau bod eich cais yn parhau’n adlewyrchiad cywir a dilys o’ch profiadau, sgiliau, persbectifau a’ch llais chi eich hun.
I gael rhagor o wybodaeth, gan gynnwys fformatau hygyrch, gweler y ddogfen ynghlwm.
Cynhelir cyfweliadau drwy Microsoft Teams, yn ystod yr wythnos yn dechrau ar 6 Gorffennaf.
To apply, please answer the questions listed, submit a CV of no more than two pages, and a cover letter of no more than 1000 words, explaining how you meet each aspect of the person specification for the role, with examples, as well as how you would approach delivering accessible, impactful communications that amplify the voices of women and disabled people.
Er mwyn gwneud cais, atebwch y cwestiynau isod, cyflwynwch CV sy’n ddim mwy na dwy dudalen, a llythyr eglurhaol o ddim mwy na 1000 o eiriau, yn egluro sut rydych yn bodloni pob agwedd ar fanyleb y person ar gyfer y rôl, gydag enghreifftiau, yn ogystal â sut y byddech yn mynd ati i ddarparu deunydd cyfathrebu hygyrch ac effeithiol sy’n rhoi sylw i leisiau menywod a phobl anabl.
The client requests no contact from agencies or media sales.
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About Kirklees Better Outcomes Partnership (KBOP)
KBOP is a mission driven social enterprise working with a partnership of expert delivery organisation to provide floating support to vulnerable people across Kirklees. Through following an asset-based approach focusing on people’s strengths and aspirations, we enable people to secure accommodation and to give them the skills required to sustain these tenancies independently over time, with a key focus on helping people into employment.
The project is an outcomes contract where we are paid for enabling people to achieve positive improvements in their lives relating to accommodation, education, employment and wellbeing. This model allows flexibility in how the service is delivered with a focus on evolving the service delivery model over time to best enable the people we support. The role of KBOP is to drive continuous improvement across the service, set the strategy for the programme, and manage key stakeholder relationships, including with Kirklees Council, the service commissioner.
About the Opportunity:
The Initial Engagement Co-ordinator is a pivotal role to the function of KBOP. Working alongside the Team Leader and KBOP Central Hub, the role is the first point of contact for any individual or referring body seeking to access support from KBOP.
The responsibility of this role is to listen and understand the experiences of anyone contacting KBOP to determine how our service can support and enable them to overcome their current challenges, achieving their goals and ambitions. Ensuring that individuals feel supported from the first point of accessing KBOP and any immediate needs met with verbal advice, support and guidance over the phone.
This role will determine that anyone referred into the service is eligible and all information required to ensure to direct someone to the most suitable delivery partner, is available on the referral form. Signposting to alternative services if KBOP cannot meet their requirements.
Key Responsibilities
· To engage with individuals contacting KBOP in a positive, asset focused way. Ensuring they feel heard and empowered to make their own decisions regarding the support they would like to receive.
· Clarifying ambitions, needs and eligibility of individuals seeking to access support from KBOP. Redirecting to other services if they do not have a housing need or currently accessing support from other services in Kirklees.
· If individual does have a housing need or is not currently supported by another services in Kirklees, assessing presenting ambition or needs to determine suitability for KBOP service.
· Once suitability has been confirmed, providing initial advice, support and guidance to individuals or referring bodies seeking to access support from KBOP. Supporting any individual with low level guidance & interventions to ensure their needs are met and ambitions supported.
· Responding to any enquiry into the KBOP service. This will be via phone or email.
· Identify eligibility of initial enquiries to KBOP service – checking for completion of referral form & signature of participant giving consent. If individual is not eligible for the service redirecting to another suitable service within Kirklees.
· Ensuring all information fields on initial referral have been completed – prioritising personal contact information to ensure Delivery Partners have the right information to engage individuals as quickly as possible.
· Updating applicable IT systems such as CDP Soft to ensure all relevant data is recorded in the system.
· Working with the central KBOP team to determine suitable Delivery Partner and updating system accordingly.
· Contacting referral body or individual seeking to access KBOP to confirm outcome of the initial process.
· Acting at all times in a positive, empowering, courteous and supportive manner to ensure any individual feels engaged with the KBOP programme.
Key Skills and Attributes for this role:
· Desire to support a unique impact-led project
· Commitment to listening to and empowering individuals to make their own choices.
· Good interpersonal skills with an ability to build rapport with a range of stakeholders
· High level of IT literacy with exceptional competence in excel
· Self motivated with an ability to work independently.
· Problem-solving skills
· Good analytical skills
· A methodical and logical approach
· Ability to plan work and meet deadlines
· Accuracy and attention to detail
· Able to work independently and as part of a team.
· Good standard of written and verbal communication skills. Able to collate and share information effectively.
· Adaptable and comfortable working in a fast-paced environment
· Experience of working in a Local Authority context
· Experience of assessing referrals into or delivery of support services in Kirklees
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period (for permanent roles)
• You will be able to access Learning and Development opportunities.
Application process/next steps
PLEASE NOTE - we are only accepting applications through the Applied recruitment platform
You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIPTION: Site Manager
Job Title: Site Manager
Department: Operations / Management
Reports to: Head of Operations
Main Function of the Job: To provide leadership and strategic oversight for a designated site, ensuring all activities align with the Charity’s objectives and budgetary targets. The Site Manager is responsible for the performance of their team, the safety of the environment, and the successful delivery of client development programs.
- Strategic Leadership: Display and install a passion for the charity’s aims, ensuring the site meets its targets and development goals.
- Team Management: Oversee Support Workers and volunteers, managing issues in line with organisational policy and fostering professional discipline.
- Operational Oversight: Ensure site security, maintenance, and the professional appearance of facilities.
- Client Advocacy: Champion the needs of Where Next clients, ensuring their welfare is paramount and that their personal goals are reviewed and recorded to schedule.
- Stakeholder Relations: Uphold high standards of customer satisfaction and represent the Charity professionally to all stakeholders.
- Financial Accountability: Ensure all monetary activities on-site are carried out in strict accordance with policy and procedure.
Location While primarily based at a specific site, the Site Manager will collaborate across all Where Next units to ensure organisational consistency and provide cross-site support as required.
Staff Supervisory Responsibilities
- Direct supervision of Support Workers, volunteers, and clients.
- Responsible for staff work planning, attendance monitoring, and performance reviews.
- Lead the team in implementing client-centred plans and ensuring paperwork quality is consistent.
Main Duties
- Program Management: Oversee the identification, preparation, and implementation of training and work opportunities for clients.
- Quality Control: Audit and ensure all client programs are monitored, assessed, and recorded as required by the organisation and external bodies.
- Health & Safety: Act as the primary lead for Health and Safety enforcement on-site, including infection control and safe equipment usage.
- Development: Identify and secure new development opportunities for the Charity and initiate new activity ideas.
- Communication: Facilitate effective communication within the team regarding client needs and organisational requirements.
Qualifications and Experience
- Education: Level 3 or higher qualification in a relevant field (Health & Social Care, Management, or Horticulture).
- Licensing: A valid driver’s license is essential.
- Experience: Proven experience in a supervisory or management role, preferably within a charitable or care-based environment.
- Certification: Must hold and maintain a valid First Aid Certificate.
Tools and Equipment
- Proficiency in the safe operation of hand and power tools relevant to the site (e.g., nursery or carpentry tools).
- Responsibility for ensuring all staff are adequately trained before using specific equipment.
Working Conditions
- Involves working in open-air nursery conditions, requiring physical effort for gardening, landscaping, and logistical tasks (loading/unloading).
- Requirement to work flexible hours, including outside traditional hours, to meet the needs of the Charity.
Aptitude/Skills
- Sensitivity: Deep understanding and sensitivity to the demands of working with clients with learning disabilities.
- Flexibility: Ability to adapt to different teams and lead through change.
- Proactive Growth: Committed to Continuous Personal Development and maintaining high standards of personal discipline.
Living Experience Peer Support Worker (Listening Lounge) – Part Time
Line Manager: Lived Experience Manager
Contract Length: Permanent
Hours: Part-time, 22.5 hours per week
Location(s): Various sites across Salford
Salary: £12.71 per hour
About us
At Mind in Salford, we’re more than a local mental health charity, we’re a community working to ensure no- one has to face mental ill health alone.
Every day, we support people across Salford to improve their wellbeing, build resilience, and create positive change in their lives.
About the Service(s):
The Listening Lounge is a collaborative service delivered in partnership by Mind in Salford, Start Inspiring Minds, and the Home-Based Treatment Team (HBTT) within the NHS Mental Health Trust. The service operates as a weekday drop-in provision, currently available from 1:00pm to 3:00pm, Monday to Friday, for individuals experiencing a self-defined mental health crisis.
The service is staffed by Recovery Workers and Peer Support Workers, with on-site managerial support to ensure safe, responsive, and high-quality delivery. It provides a welcoming, non-judgemental environment where individuals can access immediate, person-centred support, with a focus on listening, de-escalation, and connecting people to appropriate ongoing support where needed.
Salford Neighbourhood Mental Health Team (SNMHT) is a community mental health service delivered in partnership between Greater Manchester Mental Health (GMMH), Mind in Salford, Six Degrees, Wellbeing Matters, and START. The service is jointly funded by GMMH, NHS Salford Clinical Commissioning Group (CCG), and Salford Primary Care Networks.
SNMHT is a multidisciplinary service that brings together a wide range of professional and lived experience roles. The team includes occupational therapists, nurses, recovery workers, psychiatrists, social workers, peer mentors, and a comprehensive psychology team.
Working collaboratively, the service supports adults with mental health needs within the community, offering recovery focused support. We do mental health support differently. Our approach is rooted in people’s strengths, skills and aspirations. By placing these at the centre of our work, we support individuals to aid their recovery, build resilience, and stay well as active members of their communities.
About the role:
We are seeking a Peer Support Worker who can draw upon their lived or living experience of mental health difficulties to help support service users in a Listening Lounge and within Salford Neighbourhood Mental Health Team (SNMHT), formerly known as Living Well.
The successful applicant will be an integral part of a multidisciplinary team and will:
- Take part in case discussions, offering a valuable non-clinical, lived-experience perspective
- Co facilitate group work with service users
- Work alongside keyworkers to provide practical, relational support to individuals accessing the service
This role offers a meaningful opportunity to use lived experience to empower others, promote hope, and support recovery within a compassionate, collaborative service.
Application deadline: 5pm on Friday 5th June 2026
Interviews will take place in person, dates to be confirmed.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
All Referral & Assessment Hub employees / volunteers are required to adhere to the principles of effective and safe safeguarding of children and vulnerable adults
Infection prevention and control is the responsibility of all Referral & Assessment Hub staff. All staff have a responsibility to protect service users, visitors and each other by consistently observing infection prevention and control guidelines and best practice guidance.
No agencies please.
We're looking for an inspirational people person to join us as an Assistant Shop Manager in our Shelter shop in Barnes. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time.
This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people.
Your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
We’re looking for someone friendly and personable, who can work well as part of a team and is proficient using Microsoft Office application and other systems used.
Apply to be part of our team and be the change you want to see in society
How to Apply
Please click ‘Apply for Job’ below. You are required to submit your work and education history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
-
We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a work and education history and supporting statement will not be considered
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
About the role
This is a key new leadership role responsible for shaping and delivering Solent Mind’s fundraising, communications and marketing activity. You will lead a high-performing team (4 direct reports) and volunteers to grow sustainable restricted and unrestricted income, strengthen supporter and partner relationships, and raise the organisation’s profile across Hampshire and beyond.
Working closely with the Director of Development, Engagement and IT, you will develop and deliver annual plans for income generation, communications and marketing. Working with your team, you will use insight, strong relationship-building and compelling, service user-informed storytelling to increase engagement, generate leads, improve awareness of mental health, and support more people to access Solent Mind’s services.
Hours: Full-time or part-time, 30 to 37 hours per week.
Location: Southampton, combined with home working.
About you
You will bring strong leadership experience in fundraising, communications and marketing, with a track record of delivering income growth, developing successful campaigns and building long-term relationships with funders, donors, partners and stakeholders. You will be an excellent communicator, confident using digital channels and CRM systems, and comfortable managing budgets, targets and performance reporting.
We are looking for someone who can think strategically, inspire others and uphold a clear, consistent brand and tone of voice. Most importantly, you will share Solent Mind’s values and be motivated by the opportunity to make a meaningful difference in people’s lives.
About us
Solent Mind is the largest mental health charity in Hampshire. It is part of a network of 125 local Minds in England and Wales, which are independent charities affiliated to Mind. Solent Mind has its own board of trustees and raises its own funds to deliver its services, support and training tailored to the needs of people living in Hampshire, Southampton, Portsmouth, and the Isle of Wight.
Benefits
Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflect our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:
- Flexible working to promote a healthy work/life balance
- 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
- Pension plan
- Employee Assistance Programme
- Season ticket and cycle-to-work scheme
- 1 day off for your birthday (celebration day) and 2 wellbeing days per year (pro rata for part-time employees)
- Free private GP online or phone appointments
- Staff discounts
If you’re ready to join the fight for mental health, visit our website to find out more and apply.
Closing date: Sunday 7 June 2026 (11.59pm).
First stage interview date: 11 June 2026 (online).
Second stage interview date: 16 June 2026 (in person).
Posts may be subject to a relevant DBS check.
Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.
Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.
- Are you passionate about empowering others with life-saving skills?
- Do you want to make a real difference in your community?
As a Trainer, you’ll deliver essential courses, including First Aid at Work, Fire Marshal, and Mental Health, equipping learners with vital skills to stay safe and support others.
If you're ready to step into a role where every day is rewarding, we’d love to hear from you!
Details
- Salary: £25,276 per annum
- Location: Derby, East Midlands
- Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs
- Contract: Full-time, permanent
- Additional benefits:
- Paid mileage and expenses for travel
- Ongoing professional development, including support to maintain your subject competence and certifications
- Flexible working patterns to suit your schedule
- Corporate uniform provided for a professional appearance
- Enhanced DBS check paid for by the organisation
- A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.)
About the Organisation
This role supports one of the UK’s leading providers of workplace training. With a mission to save lives and make communities safer, their vision is to empower every person with skills that make a difference. They value their people, offering opportunities for growth, and champion diversity in everything they do.
About the Role
As a Trainer, you’ll deliver a variety of courses to diverse groups, ensuring high standards of teaching and assessment. From CPR techniques to mental health awareness, you’ll empower learners with essential skills while contributing to the organisation’s life-saving mission.
You’ll manage your own schedule, travel to training locations, and be responsible for setting up engaging, professional sessions. With support from a dedicated team, you’ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery.
Key Responsibilities
- Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness.
- Set up training venues, ensuring all materials and equipment are ready.
- Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal.
- Maintain up-to-date knowledge of your subject area through professional development.
- Promote the organisation’s products and services to learners.
- Complete all required documentation promptly and accurately.
Skills / Experience Required
- Essential qualifications:
- Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH).
- Experience:
- Delivering first aid and/or health and safety courses to adults.
- Skills:
- Excellent communication and interpersonal skills, with the ability to engage diverse groups.
- Other:
- Physically able to perform CPR on a manikin on the floor.
- Confident using Microsoft applications and digital tools for course administration.
- A full driving licence and access to a vehicle for travel to training venues.
To Apply
- If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to hear from you!
- Application is by CV only – no covering letter required.
Interview Process
- Initial telephone call with the regional manager for the area
- In-person interview, which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills.
Deadline for Applications
- ASAP – applications will be reviewed on a rolling basis
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
- Are you passionate about empowering others with life-saving skills?
- Do you want to make a real difference in your community?
As a Trainer, you’ll deliver essential courses, including First Aid at Work, Fire Marshal, and Mental Health, equipping learners with vital skills to stay safe and support others.
If you're ready to step into a role where every day is rewarding, we’d love to hear from you!
Details
- Salary: £25,276 per annum
- Location: Leicester, East Midlands
- Working Pattern: 5 out of 7 days, including occasional evenings or weekends to meet learner needs
- Contract: Full-time, permanent
- Additional benefits:
- Paid mileage and expenses for travel
- Ongoing professional development, including support to maintain your subject competence and certifications
- Flexible working patterns to suit your schedule
- Corporate uniform provided for a professional appearance
- Enhanced DBS check paid for by the organisation
- A culture of inclusivity, aligning with the values of Humanity, Excellence, Accountability, Responsiveness, and Teamwork (H.E.A.R.T.)
About the Organisation
This role supports one of the UK’s leading providers of workplace training. With a mission to save lives and make communities safer, their vision is to empower every person with skills that make a difference. They value their people, offering opportunities for growth, and champion diversity in everything they do.
About the Role
As a Trainer, you’ll deliver a variety of courses to diverse groups, ensuring high standards of teaching and assessment. From CPR techniques to mental health awareness, you’ll empower learners with essential skills while contributing to the organisation’s life-saving mission.
You’ll manage your own schedule, travel to training locations, and be responsible for setting up engaging, professional sessions. With support from a dedicated team, you’ll maintain compliance with awarding body standards and contribute to the continuous improvement of training delivery.
Key Responsibilities
- Deliver and assess workplace training courses such as First Aid at Work and Mental Health Awareness.
- Set up training venues, ensuring all materials and equipment are ready.
- Conduct dynamic risk assessments at venues and act as a designated first aider and fire marshal.
- Maintain up-to-date knowledge of your subject area through professional development.
- Promote the organisation’s products and services to learners.
- Complete all required documentation promptly and accurately.
Skills / Experience Required
- Essential qualifications:
- Level 3 Certificate in Learning and Development or equivalent, plus a valid course-specific qualification (e.g., First Aid at Work, IOSH).
- Experience:
- Delivering first aid and/or health and safety courses to adults.
- Skills:
- Excellent communication and interpersonal skills, with the ability to engage diverse groups.
- Other:
- Physically able to perform CPR on a manikin on the floor.
- Confident using Microsoft applications and digital tools for course administration.
- A full driving licence and access to a vehicle for travel to training venues.
To Apply
- If you’re ready to inspire others and be part of a team dedicated to saving lives, we’d love to hear from you!
- Application is by CV only – no covering letter required.
Interview Process
- Initial telephone call with the regional manager for the area
- In-person interview, which will include competency-based questions and the delivery of a short mock training session to demonstrate your skills.
Deadline for Applications
- ASAP – applications will be reviewed on a rolling basis
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Data and Monitoring Officer
£26,229 per annum
Birmingham Mind Offices, Albert House, Birmingham (Hybrid)
Full-Time
Permanent
Hours:37.5 Hours per week
Our client has an opportunity for a data driven individual to help ensure that they have systems, processes, and measurement tools to monitor and evaluate the impact of their mental health services. Our client is the city’s leading independent mental health charity and every day they use data to inform the decisions they take, ensuring they provide excellent care and support for people where and when they need it.
With strong Excel skills you will demonstrate a passion for analysing complex data and compiling reports for both internal and external stakeholders. You’ll act as a System Administrator for their CRM system and assist with the continual improvement of the organisation's database.
Key Responsibilities:
· Assisting the Performance & Evaluation Manager to build questionnaires and data collection tools within the organisation’s database, to ensure that the organisation can effectively monitor and evaluate the outcomes and value of its many different services.
· Support the development and delivery of training and awareness programmes throughout the organisation on data and our systems.
· Lead data cleaning and processing for monthly data submissions to the NHS Mental Health Services Data Set (MHSDS) and other regular reporting.
· Export and analyse data from our CRM database (VIEWS), regularly producing data visualisations and reports, working closely with service managers and partner organisations often within tight time scales.
About You:
To be successful, you will be highly numerate and confident working with quantitative data and will have experience of using monitoring and evaluation tools. Strong Excel skills are a must with the ability to convey data insights and training across the organisation.
You’ll be meticulous in your approach and able to work to tight deadlines. Our client is looking for an individual that holds a relevant qualification or experience that includes research, evaluation or handling of data.
Apply now to help us deliver “Better Mental Health for All” in Birmingham.
Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.
Candidates must have the right to work in the UK for a minimum of 12 months. Our lient is not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
They are very proud of their diverse workforce and actively encourage applications from people that come from minority communities.
Their people are key to the success of the organisation, and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.
The closing date for applications is Monday 8th June 2026
Interviews are expected to take place week commencing Monday 22nd June 2026
This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.
Are you a passionate person who wants to shape the future of our Barnes Shelter shop? If that sounds like you, we’re looking for a confident and influential person who is community-driven and ready to take the lead as a shop manager.
This role is a chance to bring bold ideas to life as well as being a manager giving you the chance to take creative control of visual merchandising within the shop.
If you have experience of leading a team whilst empowering and motivating individuals this could be the role for you!
About you
You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.
Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.
You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit your work and education history and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
-
We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a work and education history and supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Share is seeking an Executive Assistant to our Senior Leadership Team. In this role you will support Share’s four-person SLT to work effectively by assisting with the administrative aspects of their work and liaising with Share’s trustees.
You will manage diaries, collate information for reports, support them with data collection and organise trustees’ meetings and events. You will support fundraising at Share, so we can do more great work to support our students, by researching available grants, and work with project managers to ensure reports are delivered on time and at a high standard.
Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen.
Main responsibilities
- Provide high-level and comprehensive executive support to the SLT (CEO, Head of People and Culture, Head of Wellbeing and Training, Head of Volunteering and Community Services), including efficient coordination of meetings, monitoring of actions for / relationships with trustees, and other administrative tasks;
- Support the CEO, Head of Volunteering and Community Services, and external fundraising consultants with fundraising e.g. arrange meetings with donors, sending out collateral, researching grants that we can apply for, capturing reporting and acknowledgement requirements.
Who we’re looking for
- A proactive, organised person who demonstrates our values of kindness, support, ambition, respect, integrity and inclusivity in all they do.
- You’ll be comfortable working to different deadlines and working on a variety of tasks, and you’ll be adept at quickly building warm and productive relationships with your colleagues and our trustees.
- You’ll have excellent attention to detail, keen to develop new skills and be trustworthy and discreet with the sensitive information you’ll see day to day.
- You’ll be happy to work on solo projects with minimal supervision, but also keen to play your part in small teams that aim to make Share a great place to work and learn.
Why work for us?
Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible.
Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees.
People are at the heart of everything we do, and Share is proud to hold the Investors in People Gold accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life.
We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you.
How to apply
We actively encourage applications from people from minoritised ethnic communities and those with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service.
To apply for this role, please fill in the application form on our website or send us your CV and a personal statement addressing the three questions below:
- What do you think are the three most important qualities of an EA and how have you demonstrated them?
- What strategies do you use to stay organised and keep track of numerous ongoing projects or tasks?
- How would you work effectively with several senior colleagues?
Please also let us know your preferred working hours / locations. This can be a hybrid role.
If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team.
We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview.
This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us.
Our privacy policy for job applicants can be found on our website.
We look forward to receiving your application.
The client requests no contact from agencies or media sales.
Job title: Counselling Support and Outreach Coordinator - South and West Wales
Reports to: Therapies Assessor and Service Manager
Salary: Salary of £24,840 per annum
Location: Hybrid with at least 1 day per week in Head Office in Llantrisant, with travel around area covered. Office attendance expectations may change depending on candidate.
Hours: Full-Time, 37.5 hours per week
Post No: 2WCSOCFT1
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and complementary therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
Our values and commitment:
Our work is rooted in values. They are the foundation of who we are as a team, how we operate as a service, and how we support those who place their trust in us during incredibly difficult times. Our values are not aspirational, they are lived, embedded, and non‑negotiable.
We are guided by Compassion in everything we do, ensuring that people feel heard, respected and cared for with empathy and kindness. We are Bold in our thinking and our actions, speaking up when it matters and striving to make meaningful change rather than settling for what is easy. We hold ourselves to the highest standards of Excellence, always seeking to learn, improve and deliver the very best support possible. And we believe deeply in Community, working together, supporting one another, and recognising that we are stronger when we act with unity, trust and shared purpose.
Because our values are so central to our culture and our service, we are clear and upfront: we will only recruit people who genuinely reflect and believe in them. Skills and experience are important, but values are essential. We are looking for people whose behaviours consistently demonstrate compassion, boldness, excellence and community, both within the team and in how they engage with those we serve.
If our values resonate with you, and you are committed to bringing them to life every day, then we would welcome your application and the opportunity to get to know you.
2wish Cymru & 2wish:
2wish has been established since 2012 and has grown from strength to strength. During tis time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death. We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales and the bordering counties in England, including; Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire, Avon and Somerset, with the plan to continue to roll out support to the whole of England. We work in partnership with professionals who refer int the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
2wish supports anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We are a largely self-funded charity providing support across Wales and in the bordering counties with England, providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
Main duties:
Service:
- To coordinate support services including counselling, complementary therapy and play therapy for bereaved individuals
- To receive and contact historic referrals directly from professional agencies, bereaved individuals, or the immediate support team
- To contact all individuals within 48 hours of receiving a support service referral
- To liaise with counsellors, complementary therapists and play therapists to arrange and coordinate support
- To recruit new counsellors and therapists within your geographical boundaries and surrounding areas and build a community of therapists to engage with 2wish
- To deliver awareness training to secondary referral partners in healthcare settings, schools and workplaces on the use of the bereavement boxes, referring into the charity and bereavement awareness
- To set up, coordinate and support in the delivery of the focus support groups
- To plan, organise and attend bi-monthly family and sibling events
- To set-up, coordinate, and chair quarterly 2wish Practitioner Forums for those working to support bereaved individuals
- Attend any other relevant forums
- To co-manage, maintain, and monitor the 2Wish Families Facebook page and ensure appropriate and upto-date content
- To co-manage, maintain, and monitor the Counsellors and Therapists Facebook page and ensure appropriate and on-going training and guest speakers as required
- To send one-year anniversary thinking of you cards to bereaved families
- To work consistently to raise awareness of 2wish in the community and with key partners
- Contribute on the social media platforms maintained by 2wish
- Support in the planning of and attend the annual 2wish Conference
- To submit monthly/quarterly/annual reports to management as required
- To signpost and/or refer to other agencies as required that can provide support as needed
General:
- To be responsible for organising own work agenda, time management and administration
- To keep clear and up to date records on database of activities with families and any ensuing action
- To promote the on-going work and continued support that 2wish can offer
- To work as part of a team providing support to suddenly bereaved families
- To work alongside support team and maintain a seamless approach to service delivery
- To maintain a high degree of confidentiality in accordance with the charity’s policies
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- To contribute to the evaluation and monitoring processes to ensure effectiveness of services and activities provided
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
What we do for you:
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage in accordance with our expense policy, undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: This post is hybrid based with some travel across the region you are covering, as well as the office.
Additional benefits for our employees:
- An 'Employee Assistance Programme, ' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 5th June 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Only those applicants that have been shortlisted will be contacted for an interview.
Are you an experienced administrator interested in supporting the delivery of a specialist intervention?
Anna Freud is seeking a Clinical Administrator to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
MindWorks is a research programme designed as a randomised controlled trial to test a specialist intervention for young people at risk of school exclusion due to challenging behaviour. Grounded in CBT and systemic approaches and underpinned by a strong anti-racist framework, the programme recognises the impact of structural inequality and works closely with schools, families and communities, with young people recruited directly through education settings.
What you’ll do
You will provide high-quality administrative support to the MindWorks clinical team, including managing referrals and maintaining accurate records. The role acts as a key point of contact for families, schools and partners, ensuring clear communication and smooth service delivery. You will also support data collection and reporting while handling sensitive information with professionalism and confidentiality.
What you'll bring
Essential requirements:
- Proven administrative experience working in a busy office environment (ideally health or voluntary sector) with good understanding of administrative processes, data management and reporting.
- Understanding of clinical context, particularly when supporting families and young people from diverse or minoritised backgrounds.
- Confident with IT and systems (including Microsoft Office suite) and ability to manage digital records and systems effectively.
- Collaboration and communication skills: ability to build relationships in multidisciplinary teams while working independently and engaging with stakeholders professionally.
- Organisation skills and confidentiality: ability to prioritise and manage competing deadlines and handle sensitive information with discretion and emotional awareness.
Key details
Hours: full-time, 35 hours per week.
Salary: £27,851 FTE per annum, plus 6% contributory pension scheme.
Location: hybrid, Anna Freud (4-8 Rodney Street, London N1 9JH).
Contract type: fixed-term until July 2028.
Next steps
Closing date for applications: midday (12pm), Wednesday 27 May 2026. Please note: the vacancy will close early once 50 applications are received. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Friday 29 May 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely on 2 and/or 3 June 2026.
How to apply: visit our careers website to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.





