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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Project Officer - Adapted Sports
DEPARTMENT: Chelsea Foundation
LOCATION: Stamford Bridge, London
CONTRACT: 12-month FTC, 35 hours any 5 of 7 days (including evenings, weekends and anti-social hours when needed)
PURPOSE OF THE ROLE: To lead on all Adapted Sport Programmes at Chelsea FC Foundation. Specifically developing and delivering new strands of adapted sports sessions across a variety of sports that target population of 40 years+, working closely with local and national stakeholders.
Closing date: 13th August
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
MAIN RESPONSIBILITIES:
MEASURES OF PERFORMANCE:
SKILLS/KNOWLEDGE & EXPERIENCE
Qualifications:
Essential
Desirable
Experience:
Essential
Desirable
OUR EXPECTATIONS:
Our Commitment to Equality, Diversity and Inclusion
At Chelsea FC, we believe that the diversity of our people is one of our greatest strengths. We are committed to creating an environment where every colleague and every applicant feels valued, respected, and able to be their authentic self. We welcome the unique experiences, perspectives and backgrounds that each person brings, and we celebrate the positive impact this has on our club and community.
We are dedicated to ensuring fair and equitable opportunities for all, and we give full consideration to every applicant regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, or pregnancy and maternity.
If you require any reasonable adjustments during the recruitment process, please contact your recruiter. We’re here to listen, support you, and ensure you have what you need to participate fully.
Chelsea FC is also firmly committed to safeguarding and promoting the welfare of children, young people and adults at risk. All successful applicants will be required to complete a DBS check prior to starting employment, and some roles may require additional safeguarding screening where appropriate.
This job description is intended as a guide to the main responsibilities of the role. Duties may evolve over time to reflect the changing needs and priorities of the Club.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At Likewise, the core of what we do is build meaningful one-to-one relationships with people who are finding life difficult, and use those relationships to help people feel supported and make change.
We're recruiting up to three Hostels Mental Health Support Workers to join a brand new service, starting this autumn. In this role, you would be doing that work inside Camden's homelessness hostels, going in to work alongside residents and the staff teams who support them. You would be embedded in a set of hostels, aligned to a part of the borough, with a regular on-site presence and a caseload of up to 15 people.
The people you work with are adults experiencing homelessness with complex needs, whose mental health is often a practical barrier to moving on. Much of the work is about helping someone stabilise and build the confidence to take their next step.
Camden's Adult Pathway is made up of 16 hostels, supporting around 600 people experiencing homelessness with complex needs. Mental health need in those hostels has risen sharply, and hostel staff are holding far more of it than they are set up or supported to hold. This is a new service, funded by government for three years. The model is designed but not yet lived, and whoever joins will help shape how it actually works.
Likewise is a community-centred mental health and wellbeing charity based in Camden. We believe that people thrive when they have access to meaningful relationships, supportive communities and opportunities to contribute. We're also committed to building a different kind of organisation, one that values trust, learning, autonomy and shared responsibility.
You don't need a specific qualification to apply, and we welcome people from a range of backgrounds. But this is not an entry-level role: we need people with real support work experience behind them. We care more about how you are with people, how you think and how you work than about your CV on paper.
If that sounds like you, we'd love to hear from you.
We want to make our recruitment as inclusive as possible. If there is a part of this process where you may need reasonable adjustments to do your best, please get in touch to chat it through.
Your CV: we welcome either chronological or skills-based CVs, whichever works best for you.
Your cover letter: we will not accept generic letters; you need to answer the following question: Tell us about a time you supported someone through something difficult. What did you actually do, what was hard about it, and what did you learn? This can be from work or from volunteering. Please answer in no more than 500 words.
We support often isolated, marginalised or excluded people by building authentic relationships and community together.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Membership Executive plays a key role in delivering excellent membership and customer services across CIHT.
The postholder will provide efficient and effective operational support throughout the membership lifecycle, including member enquiries, applications, renewals, upgrades, data management, customer support and communications.
They will act as a professional and responsive first point of contact for members, prospective members, customers, volunteers and other stakeholders. Working collaboratively across the Membership & Member Services team and wider organisation, the postholder will support activities relating to membership growth, retention, engagement, volunteer support, education, learning, communications and service improvement.
The role will contribute to ensuring members and customers can easily access the information, support, products, services and opportunities available through CIHT. The postholder will be expected to work flexibly across Membership & Member Services activities, supporting evolving organisational priorities and helping to deliver a positive, consistent and high-quality member and customer experience.
The client requests no contact from agencies or media sales.
We are looking for a dynamic and enthusiastic Outreach Executive who is passionate about the mission of Smart Works Bristol and committed to helping more women access the support they need to secure employment.
This is a rare opportunity to join Smart Works Bristol at an exciting stage in our journey. As a new charity, we are recruiting our first Outreach Executive, giving you the chance to help shape the role from the ground up. You will play a pivotal role in developing our outreach strategy, building partnerships, and influencing how we grow our reach and impact in the years ahead.
In this role, you will build and maintain strong relationships with referral partners across Bristol and the South West, increasing awareness of our service and driving referrals. You will represent Smart Works Bristol at community events, job fairs, networking opportunities, and stakeholder meetings, acting as a representative for the charity and identifying opportunities for partnership working.
A key part of the role will be working with organisations that support women facing additional barriers to employment, including young women, women from minority ethnic communities, and women with disabilities. Through targeted outreach and partnership development, you will help ensure that more women from underrepresented communities can access our service and achieve their career goals.
Working closely with the wider team, you will play an important role in delivering our strategic objectives and helping us expand our reach and impact across the region.
To apply, please use our online portal to submit your CV and answer the following questions by Monday 17th August:
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a new Challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol or injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for a passionate, skilled and self-motivated individual who likes to be part of a team but equally can work on their own. The post holder must have a desire to make a difference in promoting hepatitis C and liver health awareness & access to care among services and affected communities.
This is an exciting opportunity to work within an existing team across the South East London area.
We may begin interviewing candidates before the closing date and reserve the right to close the vacancy early if a suitable candidate is appointed.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with the client on a fantastic Sales Executive role. This position involves driving membership growth for a prominent industry organisation through proactive outreach, relationship building, and sales activity, all supported by comprehensive training within a collaborative environment.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
An exciting opportunity to join the team as a Bar and Catering Supervisor to work in the Engine Shed Café both in the daytime and for events. Main duties of this role will include, serving customers and setting up for and working a range of student and external events.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
An exciting opportunity to join the team as a Bar and Catering Assistant to work in the Engine Shed Café both in the daytime and for events. Main duties of this role will include, serving customers and setting up for and working a range of student and external events.
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be partnering with an international development charity with an incredible global reach to recruit a Corporate Partnerships Officer.
This is an exciting opportunity to join an ambitious Development team within an organisation supporting people and their families around the world. With a presence in over 200 locations across 50 countries, the charity delivers practical, emotional and emergency support 365 days a year.
You'll join at an exciting time for corporate fundraising, working with a global network of companies and taking ownership of your own portfolio of corporate supporters.
The role
Working closely with the Corporate Partnerships Manager and wider Development team, you'll:
About you
They're looking for someone who has experience in fundraising, partnerships, customer service, account support or a busy administrative role, alongside a genuine interest in developing a career in corporate partnerships.
Salary: £28,000–£30,000
Location: London, hybrid – just one office day per week (Monday)
Contract: Permanent, full-time
Benefits: 25 days' annual leave plus public holidays, 7% employer pension contribution, life assurance and training and development opportunities.
How to apply
Please submit your CV and a supporting statement of no more than 500 words by 12 noon on Friday 4 September 2026.
First-round interviews: 14 September (in person)
Second-round interviews: 21 September (online)
To find out more, please contact Hannah Laking at Harris Hill on
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Job Title: Independent Domestic Violence Advocate
Location: Warwickshire
Salary: £26,701.36per annum
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as an Independent Domestic Violence Advocate supporting women and children who are impacted by domestic violence.
We are looking for a skilled, values driven IDVA who is committed to challenging inequality, reducing harm, and improving safety for adults and children affected by domestic abuse. You will bring relevant professional experience, strong skills in assessment, engagement, safety planning and communication, and the ability to work safely in complex and high risk situations. We are seeking people who can hold clear boundaries and accountability while offering empathy, curiosity and respect. You will work in a trauma informed, survivor centred and strengths based way, recognising each survivor as the expert in their own life. You will understand how gendered power, oppression and structural barriers shape survivors’ experiences, and you will be confident applying these principles in your practice.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in our local Warwickshire domestic abuse helpline, on a rota basis. This requires covering a later shift from 12:30 – 20:30, approximately twice per month.
Closing Date: 09:00am 24 August 2026
Interview Date: 2 September 2026
The client requests no contact from agencies or media sales.
Vacancy type: Paid Vacancy
Function: Fundraising
Location: Field Based
Salary: £41,340 - £45,474 per annum (depending on experience)
Contract type: Permanent
Contract hours: Full time
Weekly hours: 37.5 hours (5 days) to be worked Monday to Friday
Closing Date: 31/08/2026
Ref No:1101
Help communities across Wales make a lifetime of difference.
At Tŷ Hafan, we believe that when a child's life will be short, no family should have to live it alone. Every day, we support children with life-shortening conditions and their families, helping them create precious memories together.
The generosity of communities across Wales plays a vital role in making this possible. From schools and sports clubs to community groups, volunteers and dedicated supporters, people come together every day to raise funds that help transform lives.
We're looking for an ambitious and inspiring Community Fundraising Manager to lead our community fundraising programme and help us build even deeper connections with communities across Wales.
This is an exciting opportunity to make a significant impact, developing innovative fundraising opportunities, leading a talented team and helping us achieve ambitious growth.
About the role:
As Community Fundraising Manager, you will lead the development and delivery of our community fundraising programme, driving sustainable income growth and ensuring supporters receive an exceptional experience at every stage of their journey. You'll work closely with teams across the charity to identify new opportunities, develop engaging fundraising products and propositions, and build meaningful relationships that inspire long-term support.
Leading a team of regional fundraisers, you'll provide clear direction, motivation and support, helping colleagues to achieve their potential while delivering ambitious fundraising targets. You'll also play a key role within the Income Generation Management Team, contributing ideas, innovation and strategic thinking to help shape our future fundraising success.
About you:
We're looking for someone who is passionate about building relationships, inspiring others and achieving results.
You will bring:
If you're ready to inspire communities, build lasting relationships and help transform lives, we'd love to hear from you.
Our employee benefits:
Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.
At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.
Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance.
Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form.
Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
Agencies need not apply.
Closing date: 31st August 2026
Interview Date: 10th & 11th September 2026
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a pod in our long-running Floating Support service: hold the relationships, develop placement students, and stay close to the work.
At Likewise, the core of what we do is build meaningful one-to-one relationships with people who are finding life difficult, and use those relationships to help people feel supported and make change.
We're recruiting a Pod Leader to join our Floating Support team. As a Pod Leader, you are the person who holds that relationship with every client in your pod. You know them, stay alongside them over the long term, and are accountable for their support, even though many of the visits are carried out by the placement students you lead. You're the person who stays, while others come and go around the work.
You also play a big part in developing your students. Most arrive with no experience of this kind of work, and a lot of what makes a pod work well is the way you help them learn to do it.
Floating Support has been running for over twenty years. It's long-term, flexible support for adults in Camden, in sessions of around two hours, wherever works for the person. We reopened referrals in 2024, and the service is growing, which is part of why this role matters.
Likewise is a community-centred mental health and wellbeing charity based in Camden. We believe that people thrive when they have access to meaningful relationships, supportive communities and opportunities to contribute. We're also committed to building a different kind of organisation, one that values trust, learning, autonomy and shared responsibility.
You don't need a specific qualification to apply, and we welcome people from a range of backgrounds. But this is not an entry-level role. We need people with a good amount of work experience behind them, including some real experience of support work, whether paid or through volunteering. We're more interested in how you are with people, how you think and how you work than in your CV on paper.
If that sounds like you, we'd love to hear from you.
Early applications are encouraged - we may conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
We want to make our recruitment as inclusive as possible. If there is a part of this process where you may need reasonable adjustments to do your best, please get in touch to chat it through.
Your CV: we welcome either chronological or skills-based CVs, whichever works best for you.
Your cover letter: we will not accept generic letters. You need to answer the following questions:
Question 1. Tell us about a time you supported someone through something difficult. What did you actually do, what was hard about it, and what did you learn? This can be from work or from volunteering. Please answer in no more than 500 words.
Question 2. Are you applying for a 4 or 5 day role, or are you flexible? Just a line is fine.
We support often isolated, marginalised or excluded people by building authentic relationships and community together.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping older people live connected, fulfilling lives?
As our Befriending and Escorting Co-ordinator, you will play a vital role in reducing loneliness and social isolation by matching volunteers with older people who would benefit from companionship and support. This rewarding role combines volunteer coordination, relationship building and community engagement to make a real difference every day.
This role is for 21 hours per week, working within a vibrant, passionate local charity.
Due to the number of applicants, we may be unable to contact all unsuccessful applicants.
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Employment Coordinator – London
Role Details
Job title: Employment Coordinator
Reports to: Client Services Manager - London
Location: London – hybrid working (2 days/week based in our dog friendly London office, with additional 1-2 days a week based in delivery locations in Croydon)
Salary: London- £29000 (Salary band:£29,000 - £32,000)
Hours: 37.5 hours per week
Contract: Fixed term contract to end of June 2027
Background
Breaking Barriers is a national charity dedicated to helping refugees and asylum seekers build new lives through employment. We work with individuals facing complex barriers to the labour market, providing tailored employment support and partnering with statutory, voluntary, and community organisations across the UK.
This role has been created to support the delivery of multiple employment projects in London. The postholder will work directly with asylum seekers and refugees across a range of community settings, including asylum contingency accommodation, and in Breaking Barriers offices, helping them access employment & integration support and connect with our services.
Overall Purpose
The Employment Coordinator will support the delivery of a Breaking Barriers employment projects in London by conducting outreach across community locations, co-delivering employability workshops, enrolling eligible participants into the programmes, providing information and guidance to the programme participants, and contributing to monitoring and reporting requirements.
In summary, this role will be responsible for:
· Conducting targeted outreach in community locations, including asylum contingency accommodation, to raise awareness of the service and engage potential participants.
· Enrolling participants into the employment project, ensuring accurate initial assessments and data capture.
· Co-delivering in-person and remote employability workshops and group sessions at both Breaking Barriers and partner venues
· Providing 1:1 information, advice, and guidance to the programme participants.
· Supporting monitoring and reporting activities to track client engagement and outcomes.
Key Responsibilities
We are a fast-paced charity that prides itself on its flexibility and responsiveness, so your responsibilities may change, develop, and grow in line with the needs of our services.
Outreach & Engagement
· Conduct regular outreach visits to community locations across London, including asylum contingency accommodation, libraries, community centres, and partner venues.
· Build and maintain positive relationships with accommodation providers, community organisations, and referral partners to promote the service and identify potential participants.
· Provide clear, accessible information about the programme to individuals from diverse backgrounds and with varying levels of English.
· Represent Breaking Barriers professionally at outreach events and partner-led activities.
Client Onboarding
· Triage: apply agreed triage processes to understand each participant’s circumstances, employment goals, barriers, support needs and readiness for different types of support.
· Programme allocation: make informed recommendations about the most appropriate support pathway, taking account of participant profile, eligibility criteria and available programme options.
· Enrolment: complete participant enrolment accurately and efficiently, ensuring all required documentation, consent and data are captured in line with project requirements.
· Communication and handover: explain onboarding outcomes clearly to participants and provide warm handovers to caseworkers, Client Services Managers or other colleagues for ongoing support.
· Records and escalation: maintain clear CRM records of triage, allocation and enrolment decisions, escalating complex cases to a line manager where required.
Workshops & Group sessions Co-Delivery
· Co-deliver in-person employability workshops at partner venues, leading the employment support strand of the sessions.
· Coordinate and deliver remote group sessions and job clubs.
· Design and adapt workshop content to meet the needs of participants, including those with low levels of English and limited prior work experience in the UK.
· Work collaboratively with partner organisations to ensure workshops are well-coordinated, participant-centred, and delivered to a high standard.
· Gather and respond to participant feedback to continuously improve the quality and relevance of group sessions.
Monitoring and Reporting
· Maintain accurate and up-to-date records of outreach activities, workshop delivery, and participant enrolments in the CRM system.
· Support monthly and quarterly reporting by providing timely data and qualitative evidence of participant engagement and progress.
· Contribute case studies and participant stories to evidence impact for funders and internal reports.
· Adhere to data collection and monitoring processes to ensure quality and consistency across the project.
Safeguarding
· Identify and escalate safeguarding concerns appropriately, following Breaking Barriers’ policies and procedures.
· Act as a first point of contact for safeguarding concerns arising during outreach visits and workshop delivery, recording and notifying management as required.
Person Specification
Essential
· Experience providing support, advice, or guidance to individuals facing multiple barriers.
· Experience working with refugees, asylum seekers, or other marginalised communities facing complex and multiple barriers.
· Understanding of the refugee and asylum seeker experience and the systemic challenges they face in accessing employment.
· Confidence in conducting outreach in community settings and engaging individuals from diverse backgrounds.
· Experience co-delivering or facilitating group sessions or workshops, including adapting content and approach to different needs.
· Excellent interpersonal and communication skills, with the ability to work sensitively and effectively with people with varying levels of English.
· Strong organisational skills and the ability to manage a varied workload independently on a part-time basis.
· Experience using a CRM or case management system to maintain accurate client records.
· Knowledge of safeguarding principles and experience handling safeguarding concerns appropriately.
· Knowledge of the London employment, education, and training landscape.
· Willingness and ability to travel to community locations across London.
Desirable
· Experience working in or alongside asylum contingency accommodation or similar residential settings.
· Experience supporting monitoring, data collection, or reporting for funded projects or services.
· A second language relevant to the communities served (e.g. Arabic, Farsi, Pashto, Tigrinya).
· Lived experience of seeking sanctuary or forced migration to the UK.
Additional Information
· This role will require travel to community locations and partner venues across London.
· Some flexibility around working hours may be required to support outreach or workshop delivery (TOIL provided).
· This role is subject to an DBS check.
Our Commitment to Diversity and Inclusion
Breaking Barriers is committed to promoting diversity and inclusion regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief.
We aim for our workforce to be truly representative of all sections of society and our clients. We celebrate diversity within our workforce and are committed to creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all disabled applicants who meet the minimum criteria for the role.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary.You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on 16 August 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 25 August 2026
Our vision A society in which the Armed Forces, veterans and their families can thrive.