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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be Part of Meaningful Change
Rape Crisis South London (RCSL) is entering an exciting new chapter. With a strengthened leadership team and an ambitious vision for the future, we are building on our foundations to deliver a bold and impactful organisational strategy. We are now seeking an Administrator to join our Programmes teams at this pivotal time. This opportunity is available on permanent basis.
We are looking for an organised, compassionate, and proactive Administrator to join our team. This is an exciting opportunity to play a vital role in ensuring survivors can access the support they need by coordinating referrals, managing enquiries, and providing administrative support across our services. The successful candidate will have experience receiving, processing, and responding to sensitive and potentially distressing information, demonstrating a trauma-informed, compassionate, and non-judgemental approach in all interactions.
About the Role
The Administrator is one of the first points of contact for survivors, professionals and partner agencies. You will coordinate and process referrals, maintain accurate records, support survivor communications and provide flexible administrative support across RCSL services.
Key responsibilities include:
- Receiving and processing referrals across multiple services.
- Responding to enquiries from survivors, professionals and partner agencies.
- Maintaining accurate records and case management systems.
- Supporting service delivery through high-quality administration.
- Coordinating information, correspondence and documentation.
- Supporting monitoring, audits and data quality checks.
- Maintaining confidentiality and compliance with GDPR requirements.
- Identifying and escalating safeguarding concerns where appropriate.
- Working collaboratively with service managers and colleagues to ensure effective referral pathways.
About you
- Highly organised with excellent attention to detail.
- Compassionate, approachable and professional.
- Confident managing multiple priorities in a busy environment.
- Experienced in providing high-quality administrative support.
- Comfortable handling sensitive and confidential information.
- Skilled in communicating with a wide range of people, including vulnerable individuals.
- Committed to trauma-informed, survivor-centred and anti-discriminatory practice.
Safeguarding and Safer Recruitment
Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.
This includes:
- Promoting the safety and wellbeing of children, young people and adults at risk
- Identifying and reporting safeguarding concerns
- Following organisational safeguarding policies and procedures
- Supporting a culture where everyone feels safe, respected and supported
Our safer recruitment processes include:
- Values-based interviews
- Verification of identity, qualifications and employment history
- Reference checks
- Enhanced DBS checks where required
- Safeguarding training and supervision
- Equality, Feminist Commitment and Values.
Intersectionality and Reasonable Adjustments
We recognise that experiences of sexual violence are shaped by intersecting factors such as:
- Race and ethnicity
- Disability
- Sexuality and gender identity
- Socioeconomic background
- Immigration status
- Faith and culture
Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:
- Alternative interview formats or timings
- Additional time for written tasks
- Accessible documentation
- Support relating to disability, neurodivergence or health needs
Learning and Development
As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.
Interview Process
Shortlisted applicants will be invited to an interview, conducted via MS Teams.
Stage one: MS Teams with the Interim Head of Theraputic Services, Director of Programmes and one other panel member.
The whole process from advertisement to appointment, may take up to 3 -4 weeks.
Post holder will be required to undertake Basic DBS
The role will initially be open for one month (until filled). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.
The interview will explore experience and approach to:
- Safeguarding
- Equality, diversity and inclusion
- Wellbeing and feminist practice
- Trauma-informed therapeutic work
- Leadership responsibilities relevant to the role
This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.
How to apply
Please submit:
- Your CV and a cover letter outlining your suitability for the role.
- Interview date(s): This opportunity will remain open until filled. However, due to the urgent need to recruit to this role, applications will be reviewed on a rolling basis, and interviews may be arranged before the closing date. We therefore encourage early applications.
Thank you for your interest in RCSL. If you have not heard from us within one month of the closing date, please assume your application has been unsuccessful.
We encourage you to follow us on LinkedIn @rapecrisissouthlondon for future opportunities and updates.
AI in Job Applications
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Providing specialist support to women and girls who have experienced rape and/or childhood sexual violence and abuse.



Team: Legacy Administration
Location: Chelwood Gate, East Sussex (Office based each Monday, Wednesday & Friday with some flexibility)
Work pattern: 35 hours per week
Salary: Up to £28,454.94 per annum
Contract: Permanent
Cats Protection are the UK’s largest cat welfare charity, and we’re seeking an ambitious, knowledgeable and compassionate individual to assist our Legacy Admin Team
Will you join us and make life better for cats?
Responsibilities of our Legacy Assistant:
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As the Legacy Assistant you will be part of the Legacy Admin Team which is responsible for the administration of all legacies left to Cats Protection, ensuring that our supporters’ final wishes are fulfilled and their legacies are able to help as many cats as possible.
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The role will involve providing administrative assistance to the Legacy Admin Team, including the accurate and timely recording of all legacy notifications, being the main point of contact for all queries legacy related and administering our Branch legacy allocation process. The successful candidate will also manage their own case of pecuniary legacies, undertaking regular reviews to ensure payment is received.
About the Legacy Assistant:
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Our team is responsible for the administration of all legacies left to Cats Protection, ensuring that our supporters’ final wishes are fulfilled and their legacies are able to help as many cats as possible.
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We sit within the Marketing & Income Generation Directorate
What we’re looking for in our Legacy Assistant:
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Experience of using and managing/maintaining a database
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Experience in a public facing/customer service role
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Experience of admin activities such as preparing reports, writing letters, managing and triaging email inbox, tracking responses and maintaining records
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Excellent verbal and written communication skills and able to communicate well with a wide range of people
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Good attention to detail, organised and methodical
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Able to work as part of a team and build relationships with relevant teams and stakeholders both internally and externally.
What we can offer you:
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Range of health benefits
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26 days’ annual leave plus bank holidays, increasing with length of service
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Salary Finance, which empowers you to take control of your financial wellbeing
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and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 31st August 2026
Virtual interview date: Week commencing 14th August 2026
Applications may close before the deadline, so please apply early to avoid disappointment.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be Hope4's lead officer for homelessness prevention, coordinating community based early identification, intervention and partnership responses across Rugby to prevent homelessness before crisis occurs?
Are you a client-focused, proactive and compassionate individual with a proven track record of working with vulnerable people who have multiple disadvantages? If so, Hope4 has an exciting opportunity, as we are seeking a Community Homelessness Prevention Lead to join our team and play a central role in delivering homelessness support services in Rugby. Hope4 aims to end homelessness and food poverty one person at a time and we need an ambitious, compassionate person to help us reach that goal. This is your chance to play a part in the fundamental change we are striving to achieve.
What will I be doing as Community Homelessness Prevention Lead at Hope4?
You will lead Hope4's community homelessness prevention programme, identifying people at risk of homelessness at the earliest opportunity and coordinating timely interventions that prevent homelessness, tenancy breakdown and rough sleeping.
Key Responsibilities:
- Leading Hope4's homelessness prevention service, supporting individuals and households at risk of homelessness.
- Managing a caseload and delivering effective prevention-focused interventions and housing sustainment support.
- Developing and coordinating Hope4's Early Warning Network, increasing early identification of homelessness risk across Rugby.
- Overseeing referral, triage and assessment processes to ensure timely and appropriate responses.
- Building and maintaining effective partnerships with statutory, voluntary and community organisations.
- Promoting lived experience involvement and ensuring services are informed by client feedback and co-production principles.
- Delivering homelessness prevention awareness, training and community engagement activities.
- Monitoring performance, outcomes and impact, producing reports for management, funders and stakeholders.
- Maintaining accurate records and working in accordance with safeguarding, GDPR and Hope4 policies and procedures.
- Acting as an ambassador for Hope4 and contributing positively to the wider organisation.
About you:
We are looking for an experienced, compassionate and proactive individual with a strong understanding of homelessness and social exclusion. You will have experience supporting people with complex needs, building effective partnerships and delivering person-centred interventions. Above all, you will share Hope4's commitment to preventing homelessness and helping people achieve lasting change.
About us:
Hope4 works to address homelessness and food poverty across Rugby through the Hope Centre and Rugby Foodbank. We provide practical support, advice, advocacy and personalised interventions to help people move towards sustainable independence.
The charity was founded on Christian principles by the local churches and works to address homelessness and food poverty in Rugby. Our staff and volunteers support these values and ethos irrespective of belief or background.
Our Values: Community, Compassion, Respect, Integrity, Faith, and Hope
Why join Hope4?
- Be part of an organisation making a real difference in Rugby.
- Help shape an innovative homelessness prevention programme.
- Work alongside a passionate and supportive team.
- 28 days of annual leave including bank holidays, increasing with length of service.
- An additional day of annual leave for your birthday.
- A central Rugby office location, close to shops, restaurants, and transport links.
See attached person specification for more details and shortlisting minimum criteria.
Please note: We reserve the right to close this vacancy before the advertised closing date if we receive a high volume of applications. We therefore encourage interested candidates to apply as soon as possible.
Hope4 is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds, particularly those with lived experience of homelessness, housing insecurity or other forms of social exclusion.
The client requests no contact from agencies or media sales.
It’s an exciting time for War Child. We are sector-leading with our heritage, connections, and relationships in the world of music, gaming and events. Our friends are superbly connected and ready to use their networks to help us. With a talented, hard-working team, we deliver amazing, creative fundraising in spades that has a huge capacity to inspire people.
We’re looking for a Philanthropy Assistant to join our dynamic and high-performing team. You will be directly supporting the Philanthropy, Trusts & Institutional Funding and Principal Giving fundraising teams through excellent administration and organisation skills, attention to detail, verbal and written communication skills and be part of the team thinking creatively to achieve our strategy goals. In doing so you’ll enable War Child to support more of the world’s most vulnerable children.
The ideal candidate will be someone eager to learn about fundraising with a keen interest in growing their skills and experience and the enthusiasm to work with supporters to bring about positive change to children’s lives.
The team regularly comes together in our London office for collaboration, relationship-building and key meetings. The successful candidate will be expected to attend these in person and support events in London and elsewhere, as required.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.
Your role
This role provides administrative and coordination support across War Child's Philanthropy, Trusts & Institutional Funding and Principal Giving fundraising teams. Working with colleagues in these functions, you will help maximise our capacity to maintain and grow relationships with high value and major donors, trusts, foundations and institutional funders.
You will provide high-quality administrative support across a range of projects, campaigns and fundraising activities, enabling managers to effectively steward their portfolios and build strong donor relationships. As part of an ambitious and collaborative team, you'll play an important role in helping secure vital funding to support children affected by war.
Your responsibilities
Administration:
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Support the team on general administrative tasks including (but not limited to) raising purchase orders, donation processing, income reconciliation, event liaison, venue & catering support, arranging travel and booking internal and external meetings.
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Take minutes in key meetings and share action points with wider teams.
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Monitor the team info email inbox and direct queries to the relevant team.
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Ensure that all of team documents, reports and event documents are correctly filed on the War Child internal system for easy reference for the Fundraising Team.
Research:
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Lead on the research of new prospects to prepare fundraisers ahead of donor meetings or donors attending events (including creating event biographies).
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Conduct due diligence and ethical screening of prospective donors, partners and funding opportunities in line with War Child’s due diligence policy, identifying and assessing reputational, ethical and legal risks.
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Provide administrative and coordination support to the Philanthropy team to help deliver donor stewardship, cultivation and solicitation activities that contribute to achieving income targets, including supporting lapsed donor re-engagement.
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Lead on the research of existing donors, foundation’s trustees and institutional donor staff to understand their networks and to maximise their potential across the Fundraising teams.
Communications and Events:
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Support the team to ensure communications with donors and partners are categorised, updated and stored accurately on War Child’s database, Salesforce and use Dot Digital/Salesforce to send automated comms.
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Support on the creation of donor communications which includes (but is not limited to) creating event programmes, event proposal documents, event invitations and donor impact reports/proposals.
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Support the Philanthropy team in particular on event planning and event delivery including supporting the admin tasks for War Child’s flagship gala, The Wassail, held in December.
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Represent War Child with commitment and enthusiasm to build new relationships and contacts for War Child, supporting colleagues to ensure that new prospects are followed up and their interest capitalised on.
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Develop strong relationships and maintain excellent communication channels with other teams and departments across War Child.
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Actively participate in regular department and team meetings, contributing to strategy discussion and decisions that will be beneficial to the development of fundraising activities.
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Contribute to creating a culture committed to the safeguarding of children and adults and compliant to WCUK’s Integrity & Safeguarding Policies.
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We are committed to building an inclusive and equitable workplace. All staff are expected to actively contribute to this by embedding principles of diversity, equity, inclusion, and belonging into their day-to-day work, decision-making, and interactions with colleagues, partners, and supporters.
These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role.
You are:
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Someone with a keen interest in relationship-based fundraising.
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An interest in (or ideally some experience of) supporting public/private events from creation, through planning and to event delivery.
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Take a proactive approach to communication by seeking clarification when needed, escalating risks or challenges promptly, and keeping managers informed where priorities conflict or support is required.
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Able to undertake detail-oriented administrative tasks efficiently and to a high-quality standard.
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Familiar with managing your workload to meet deadlines, manage priorities and hit targets.
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Able to demonstrate strong written and verbal communication skills.
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Able to design clear, engaging and professional presentations, proposals, reports (preferably on Canva).
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Ability to undertake basic analysis of data for research and screening purposes.
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Highly adept at using and managing Outlook calendars and inboxes, including those that are not your own.
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A competent user of Microsoft Office applications, including Excel and PowerPoint.
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A true team player, able to maintain effective and collaborative working partnerships with internal and external stakeholders.
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Able to get up to speed with fundraising regulation and GDPR, and its implications for fundraising policy and practice.
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Able to use or effectively get up to speed with SharePoint and Salesforce quickly.
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Naturally discreet and highly trustworthy.
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Able to attend the London office for meetings and events, and to support events, including some occasional evenings or weekends (time off in lieu provided).
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Whether your background is in gambling-specific treatment or in the wider addiction and recovery field, drug and alcohol services, mental health, or related social care, being a Gambling Support Practitioner is a strong fit for people with real experience supporting behaviour change.
You'll find plenty here that's familiar: full structured interventions using CBT and motivational interviewing, supporting people through assessment, formulation and recovery planning, as well as brief check-ins for clients further along in recovery, all delivered within GamCare's Model of Care. Sessions are delivered face to face, by phone and by video, alongside outreach and partnership work with local services and referral pathways. You'll manage this with your own professional judgement on complex cases, working within clear governance and safeguarding frameworks and backed by regular supervision, using the core skills you already have, applied in a new context and grounded in a proven, structured model.
About you
We're looking for someone with real experience delivering CBT-informed or motivational interventions, wherever that experience comes from. You'll be confident managing a caseload with genuine complexity and risk, comfortable using both low- and high-intensity interventions, and able to work within clear governance and safeguarding frameworks while using your own professional judgement. Experience specifically with gambling harm is welcome but not required, and many strong practitioners in this field have come from adjacent addiction or mental health backgrounds.
Working at GamCare
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
Our people tell us GamCare is a genuinely supportive place to work. We invest in training and development, and are committed to inclusion, welcoming applications from all backgrounds, including candidates with lived experience of gambling harm.
Staff Benefits we can offer you:
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service.
- A generous Pension Scheme - we contribute 6% and you contribute 2%.
- Discretionary company sick pay after 6 months’ service.
- Employee Assistance Programme – 24-hour support
- Premium access to the CALM app for you and up to 5 dependents
Closing date for applications: Sunday 23rd August 2026 (23:59).
Due to the anticipated volume of applications, we may conduct pre-assessment screening calls between 1st and 2nd September2026.
Interviews are expected to take place in person from 7 September 2026.
GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
Trusts & Statutory Fundraising Officer
London, United Kingdom, E1 7PF
Contract: Full Time, Permanent.
Salary: £29,849.40 - £35,493.06
Closing Date: 24th Aug 2026
Interviews will be held: Thursday 27th/Friday 28th Aug 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Trusts & Statutory Fundraising Officer based in London to join our Fundraising Team.
About us
Centrepoint is the UK’s leading youth homelessness charity. We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. We provide homeless young people with accommodation, mental health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the role
The Trust & Statutory Fundraising Officer will build relationships with funders to raise income for a variety of impactful services that transform the lives of homeless young people including; homelessness prevention, independent living skills, mental health support services, jobs, education and training opportunities and capital projects.
You’ll be joining an ambitious and supportive team of 5 Trusts & Statutory fundraisers, working towards an income target of £1,650,000 for 26/27. If you want to play a role in raising vital funding for young people experiencing homelessness, apply today!
What you will be doing
- Manage a bespoke portfolio of trusts and statutory donors (worth up to £30,000) who give both unrestricted and restricted gifts to Centrepoint
- Research trust and statutory funders to identify new donors Centrepoint can work with
- Collaborate with service teams and finance colleagues to write restricted funding proposals and budgets
- Provide excellent stewardship to donors, producing high quality written communications and reports to sustain and uplift relationships
- Build strong relationships with donors through phone-calls, face to face meetings and emails
- Maintain an up-to-date donor database for your portfolio of donors (Raiser’s Edge)
- Work collaboratively with Officers across the wider Relationship Fundraising Team (which includes Philanthropy and Corporate fundraising)
- Live Centrepoint’s values, demonstrating Energy, Accountability, Focus, Integrity, Humility and Entrepreneurship
- Work alongside the other Trust & Statutory Fundraising Officer to manage our mid-value mailing programme (raising £75k in 25/26)
- Collaborate with and support the wider Trust & Statutory team, including administrative tasks such as income reconciliation, and larger funding propositions as needed.
This role is offered on a hybrid basis, combining home working with a requirement to be in our London office (Aldgate East) for 5 days per fortnight.
Why join Centrepoint?
In return for your efforts, you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Trusts & Statutory Fundraising Officer. Click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Position: Community Physical Activity Project Co-ordinator (MS Warrior Alumni Club)
Hours: Part-time, 14 hours a week
Contract: Fixed term until 31 March 2027
Location: Home-based, Scotland
Salary: £26,912 per annum FTE (£10,764.80 per annum for 14 hours per week) plus excellent benefits
Salary Band and Job Family: Band 1, Charity
About us
We make sure people living with MS are at the centre of everything we do and it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Can you inspire people, build partnerships and create communities that help people living with MS thrive?
We're looking for someone who believes that peer support, movement and community can transform lives.
Thanks to funding from the Movement for Health Grant Scheme, we're creating an exciting new fixed-term role to develop the MS Warrior Alumni Club. Building on the success of the 12-week MS Warrior programme, you'll help create opportunities for people to remain active, connected and supported long after the programme ends through local activities, online communities and volunteer-led peer support.
Working alongside volunteers, people living with MS, healthcare professionals and community partners, you'll create opportunities that encourage ongoing physical activity, wellbeing and peer support across Scotland.
A key part of the role will be recruiting, supporting and developing a network of MS Warrior Alumni Champions. Using their own lived experience, these volunteers will encourage others to build confidence, overcome barriers to physical activity and become part of a supportive, community-led network.
You'll also develop partnerships with leisure providers, community organisations and healthcare professionals, creating more inclusive opportunities for people living with MS to be active in their local communities.
This is an opportunity to shape an innovative model that has the potential to influence how community-based physical activity and peer support are delivered for people living with MS across Scotland.
No two days will be the same. One day you might be facilitating a community conversation with people living with MS, the next you'll be supporting volunteers, developing new partnerships or helping launch a local wellbeing activity.
If you're passionate about community development, partnership working and helping people live well with MS, we'd love to hear from you.
Please note this is a part-time 14 hrs per week fixed term contract until 31 March 2027
Closing date for applications: 12:00 noon on 30 August 2026
Anticipated interview date: 10 September 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Business Development Manager
Part time - 3 days per week
£26,000 for 3 days per week (£43,333.33 fte)
Hybrid working - This role offers a hybrid working arrangement, combining home working with regular attendance at our office and key meetings.
Permanent
Prospex is a well-established youth charity celebrating its 25th anniversary this year. We are deeply embedded within the local community and are recognised for our expertise in supporting vulnerable children and young people across Islington. Our experienced and committed team delivers high-quality youth work that helps young people develop confidence, resilience and positive futures.
Over the past seven years, we have successfully strengthened and diversified our income base. Our funding comes from a broad range of sources, including charitable trusts and foundations, statutory grants and contracts, individual donors, community fundraising activities and, increasingly, corporate supporters. This diversified approach has helped us build financial stability and continue responding to local need.
This new role presents an exciting opportunity to build on these foundations and take our fundraising to the next level. The focus of our income generation will remain with successfully securing income from trusts and statutory sources however there is also potential to increase income across all funding streams. We see particular potential for growth in individual giving, major donors and corporate partnerships. The successful candidate will have the opportunity to shape and develop all these areas, making a lasting contribution to the charity's future sustainability and impact.
Prospex is a fantastic organisation to work for, with a strong sense of purpose and a genuine commitment to improving the lives of local young people. We have a supportive, collaborative culture where staff and trustees work closely together and recognise that fundraising is everyone's responsibility.
How to apply
Application is by way of CV with a Supporting Statement that should set out your motivations for applying and how your work experience to date meets the scope of the responsibilities. As a general guide, your Supporting Statement should be around two sides of A4.
Closing date: Sunday 20th September at Midnight
First interviews: 28th September
We are looking for the successful candidate to start around November 2026. This will allow for time to be spent with the current Business Development Manager.
Summary for full details and how to apply please visit our website with the link provided.
1. Working closely with the Head of Creative Engagement to deliver HOME’s year-round Creative Engagement offer for young people, schools and communities.
2. Lead multiple Creative Engagement film projects, be part of working groups, and collaborate with colleagues to ensure that the engagement programme links directly to and is part of HOME’s overall programme – as directed by the Head of Creative Engagement or CEO.
3. Lead the BFI Film Academy North, holding relationships with core partners and stakeholders. Implementing effective project management and embedding best practice to ensure set outcomes and outputs are delivered in a timely manner.
4. Recruit, contract, liaise and supervise freelance artists, filmmakers and other creative practitioners engaged in the delivery of projects.
5. Effectively manage project budgets, regularly reporting to the Head of Creative Engagement.
6. With a high level of project administration, manage time and resources and implement effective administration processes in order to produce high-quality work.
7. Develop opportunities and shape pathways to careers for young people and communities. Supervise the BFI Intern and BFI Apprentice.
8. Maintain a working knowledge of and participate in regional and national engagement and film networks, to keep up to speed with developments in the industry.
9. Work with the Marketing and Communications team to ensure work is effectively promoted. Regularly writing copy and providing content for social media and updating the website in order to raise the profile of HOME’s Creative Engagement work at a local and national level.
10. Work with HOME’s Development Team to identify and support fundraising and reporting when needed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Coordinator – Mobile Dignity Hub, South-West England
Job description
This is a role based in the South-West of England, working across the region to deliver a new mobile refugee clinic. The Project Coordinator is responsible for setting up and running the pilot project: coordinating a rented van, a small cohort of trained volunteers, and a rolling programme of visits to areas where people seeking asylum have been dispersed. The primary services will be dependent on the availability of other services in the local area but are non-specialist advice and referrals, and the distribution of welcome packs, clothes and hygiene items. The Project Coordinator can be based anywhere across the South-West.
The mobile model exists because widening dispersal is moving people seeking asylum further from city-centre services, often to rural areas with little existing support infrastructure. Fixed premises are a poor fit for many people's reality – low incomes, limited transport, childcare, language barriers and poor health can make a city-centre appointment practically inaccessible. This project takes support to where people are, building trust through co-hosting with local organisations and the use of refugee peer supporters.
The Project Coordinator will work closely with the CEO and Back Office, collaborating on volunteers, budget management, partnerships and the development of the project. This role starts part-time (3 days per week) and is expected to increase to full-time (5 days per week) from January 2027. Extension beyond the pilot period will be based on performance and funding, and decided by mutual agreement between the Project Coordinator and the CEO.
Role specification
Setting up and running the mobile clinic:
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Lead the practical set-up of the pilot: sourcing and maintaining a rented van, developing a network of partners across the South-west to coordinate operations and facilitate storage
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Plan and deliver a rolling weekly/monthly rota of visits to different areas where people seeking asylum have been dispersed, working towards the target of 200 members served in the three-month pilot (800 in the first six months).
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Oversee day-to-day delivery of non-specialist advice and referrals, and the distribution of welcome packs, clothes and hygiene items, ensuring services operate efficiently, safely and in line with organisational procedures.
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Create and keep up to date a directory of local support services (health, legal, housing and other) so members can be referred accurately and quickly.
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Identify and monitor the evolving needs of members and suggest new or improved ways of working to best serve the communities the project works with.
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Identify and realise purchases needed to run and develop the project. Pay suppliers or ensure the Back Office knows when to pay.
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Undertake any additional ad hoc tasks or responsibilities as directed by the CEO to support the effective running of the project.
Member support:
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Assess member needs and identify local service gaps to ensure relevant and suitable support is provided.
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Support members to access and enrol with appropriate service providers through effective referral pathways.
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Collect monitoring and evaluation data on what and how the project is delivering, including member feedback.
Volunteers and safeguarding:
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Recruit, welcome, train and manage a small team of volunteers, ensuring everyone is well supported and clear on how to help members within eligibility criteria.
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Ensure all volunteers, visitors and any other relevant party understand and adhere to all safeguarding policies and procedures, including photos/media.
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Manage safeguarding, including reporting concerns, incidents and disclosures immediately.
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Ensure a safe environment for members, volunteers and visitors, maintaining appropriate health and safety standards on the road and at any partner venues.
Partnerships and stakeholder management:
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Develop partnerships with local organisations across the South-West (including hosting arrangements at hubs and other venues) to build trust and extend the project's reach.
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Maintain and nurture relationships with partners through clear, timely communication and attendance at relevant meetings.
Budget management, reporting and accountability:
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Manage and keep to the project budget.
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Ensure careful management of financial resources and account for all expenditure on Xero.
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Maintain regular communication with the CEO and Back Office, responding to queries and carrying out tasks as required, including participating in regular meetings.
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Contribute to a full evaluation of the pilot project to inform decisions about extension or expansion to other areas.
Essential Criteria
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At least two years' experience (paid or voluntary) working with displaced and/or marginalised people.
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Ability to stay calm and work under pressure in a highly emotional environment.
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Very clear communicator, able to lead and motivate a team of volunteers and clearly enforce rules.
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Understanding of professional boundaries.
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Ability to stay emotionally resilient and practise self-care while remaining compassionate to the needs of others.
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Proven ability to improve services within limited resources.
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Proficiency with Microsoft Office software and tech literacy in general, most importantly with Excel, Teams and digital file management.
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Eligibility to work in the UK.
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Strong spoken and written English is essential. You must be confident working in a multilingual environment where not everyone shares the same language.
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A full, valid UK driving licence, and confidence driving a large van.
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Willingness to travel regularly across the South-West of England and to work outside the formal hours of 9am–5pm occasionally, as the work demands.
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Understanding of the UK asylum system and dispersal policy.
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Knowledge of the South-West of England, particularly Dorset and Bournemouth.
Desirable
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Interest and knowledge of the NGO sector and humanitarian movements in the UK and Europe.
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Existing network of or knowledge of various services and providers across the South-West
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Additional language skills are desirable but not required.
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Passion, initiative and creativity to constantly improve what we do.
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Experience starting a business/charity or of working in a start-up would be a distinct advantage
Offered Benefits
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Salary of £30,000 per annum (FTE). This role is part-time (3 days per week) for four months, potentially rising to full-time thereafter (5 days per week), with salary pro-rated accordingly.
The client requests no contact from agencies or media sales.
Job Title: Distribution Centre Assistant
Salary: £25,427 per annum, Band A Dis, Level 3.
Location:Shoreham-by-Sea, West Sussex
Contract Type: Permanent
Working Hours: 35 hours
About the role
We are looking for a reliable Distribution Centre Assistant to join our team in Shoreham. You will help with the day-to-day running of the distribution centre, including receiving, storing and sending out goods. No previous experience is needed as full training will be provided.
Main duties as our Distribution Centre Assistant
- Load and unload delivery vehicles
- Check and store incoming goods
- Pick, pack and send out orders
- Handle returned items
- Collect goods and post from departments on site
- Use a forklift truck and carry out daily checks (training provided)
- Keep the work area clean and safe
- Complete basic paperwork and system updates
What we are looking for in our Distribution Centre Assistant
- Able to work well as part of a team
- Reliable and organised
- Comfortable working to deadlines
- Willing to learn and take part in training
What we offer as our Distribution Centre Assistant:
- A supportive, inclusive, and collaborative team environment
- Ongoing learning and professional development opportunities
- 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas
- Flexible working options to suit you, your role, and your team
- A double-matched pension scheme, up to 10% employer contribution
- A family-friendly approach, with generous family leave policies
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Monday 31st August 2026
Interviews will be held in person week commencing Monday, 7th September 2026.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
At the NIoT, we believe teaching is a fundamental societal good, a privilege and a responsibility, and we are looking for an experienced Administrator to help bring this belief to life!
Are you an exceptional administrator who enjoys bringing people together, solving problems and ensuring things run smoothly? Do you want to play a vital role in supporting the development of the next generation of teachers?
We are seeking an experienced and highly organised Programme Administrator to join our regional Initial Teacher Education (ITE) team. This is an exciting opportunity to contribute to a growing and ambitious organisation whose mission is to improve the quality of education for all children through great teaching.
At NIoT, we believe that great work happens when people are curious, collaborative and committed to continuous improvement. As a key member of our regional team, you will play an important role in supporting high-quality programme delivery, building positive relationships and helping colleagues do their best work.
Working closely with the Regional ITE Programme Manager, you will help coordinate and support the planning, delivery and administration of our ITE programmes across the North and West region. You will also collaborate with colleagues across the National Institute of Teaching, helping to create a seamless experience for trainees, mentors, schools and partners.
Candidates must live within commuting distance of our campus in Blackburn. The role is hybrid with a minimum of 3 days a week on campus, which must include a Thursday. Occasional travel will also be required, as will travel and overnight stays for our annual staff away days.
If you are a proactive administrator who enjoys working as part of a supportive team, values learning and collaboration, and wants to contribute to an organisation making a difference to children's lives, we would love to hear from you.
Essential Criteria
- A commitment to the aims of the National Institute of Teaching.
- An interest in the education sector and a belief in the value of teachers and school leaders.
- Previous administrative experience.
- Exceptional interpersonal and written communication skills.
- Excellent organisational skills and attention to detail.
- Proficient in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases.
- A proactive approach that focuses on solutions.
- Highly proficient in managing and monitoring processes which drive successful reporting.
- A sensitivity to the requirements of different audiences and an ability to adapt style appropriately.
- A track record of or the potential to coordinate key events or programmes (ideally in the education sector).
Desirable Criteria
- Previous experience of working in a remote and geographically distributed team.
- Previous experience in the education sector.
- Experience of using management information systems and/or various online learning environments, particularly Microsoft Teams.
- Previous team coordination/PA experience.
Key Benefits
- Highly competitive pay and pay progression opportunities.
- Flexible start and end working times.
- Flexible working opportunities, with significant scope for hybrid working.
- At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service (with an annual discretionary office shutdown between Christmas and New Year).
- Entry to the highly valued Local Government Pension Scheme.
- Excellent opportunities to develop your skills and experience and to progress your career.
- A stimulating, supportive and rewarding working environment with a dedicated team of likeminded professionals.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries and are committed to employing a team that has diverse skills, experiences and abilities.
For more information and to apply, please visit our careers page.
Closing date: 26 August 2026.
First interviews: 2 September 2026 (online).
Second interviews: 7 September 2026 (in person).
We reserve the right to close this vacancy early if we receive a high volume of applications.
Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS), and a Children’s Barred List Check and Occupational Health Check are required as a condition of employment.
Job description
This is an exciting opportunity to work at the heart of the Associate Programme in the core team of On Purpose London, an international social enterprise dedicated to developing leaders for transformative change. The Programme and Recruitment Coordinator will play a key role in ensuring the programme runs smoothly and that the participants, our Associates, have a great experience.
Person profile
We are seeking an organised self-starter who can bring great organisational skills to the recruitment of participants, and programme delivery of our well-known cohort-based learning programme. You will work closely with our current On Purpose Associates and the L+D Programme team to deliver an outstanding learning & development programme that supports our Associates to transition into critical roles in systemic change.
About On Purpose
We develop leaders who will help transform our economy – putting purpose before profit to create a system that is equitable and regenerative. Working here puts you at the heart of an inspirational mix of people and organisations working to create positive change. You will create impact by shaping leaders who will have a transformative effect on the economy, and help curate a curriculum of learning and development opportunities.
Our Associate Programme celebrated its fifteenth year in 2025. Running twice a year, the year-long programme works with a select group of high-potential career changers from a range of professional backgrounds, matching them to work with purpose-led organisations, and supporting them through inspiring learning and development.
About the role
The role of Programme and Recruitment Coordinator sits at the heart of delivering our flagship Associate Programme. You’ll accompany individuals through the journey from candidates to Associates, support their onboarding and matching to placements, hold the logistics for their regular afternoon training sessions and project manage key milestones in the Programme such as the residential.
This role will work with our London and international core team and current Associates. You will be managed by the Co-Lead of On Purpose London, Head of Programme & Organisational Development, and work closely with the Programme Delivery Manager and Co-Lead, Head of Business Development & Community on specific workstreams.
In this role, you will:
Ensure Associates have an excellent experience throughout their time at On Purpose
- Support the delivery of Associate training sessions, which requires being physically present every Friday afternoon in central London to coordinate the session logistics, acting as venue and trainer liaison.
- Lead on communications with Associates, including acting as the first point of contact on many areas of the Programme
- Lead on the logistics of a range of in-person and online events, including induction, residentials and end of year celebration events
- Support the Programme Delivery Manager in other aspects of Programme delivery, including maintaining a library of learning resources, weekly communication with Associates and other ad hoc tasks.
Manage the logistics of the recruitment selection process for the Associate Programme
- Manage queries from candidates during the recruitment process
- Project manage review of Associate programme applications using AI and human application scoring systems, and participate in application scoring alongside the wider team
- Coordinate interview slots and lead on communications with interviewees
- Coordinate interviewers, leading on recruiting and communicating with interviewers, and coordinate the logistics of interviewing days
- Coordinate process for giving feedback to unsuccessful candidates and issuing offers
Manage onboarding process for the Associate Programme
- Lead on end to end communications with new Associates from issuing offer letters through onboarding checks and providing timely information about starting the programme
- Provide administrative support for our placement matching process, coordinating with the Head of Business Development and Marketing & Communications Manager to prepare materials, and run logistics of the process.
- Manage internal processes for onboarding new Associates including set up on tech systems, gathering information to add people to payroll and confirming right to work, and liaising with placement organisation’s HR teams as needed.
Support the smooth running of the organisation administratively
- Provide administrative support around finance and HR, including processing and generating invoices, and on-boarding new team members
- Manage office-related activities including liaising with the landlords of our serviced offices, ordering supplies, managing post etc
- Manage the two general email mailboxes and respond to inquiries
- Onboard new Mentors, Coaches and Partners to our community and help keep our CRM system up to date
Support organisational improvement initiatives
- Support On Purpose’s impact management practice, including collecting and maintaining data and feedback
- Support On Purpose to develop our community, including sending communications to partners and supporting community events
- Support On Purpose to expand our outreach to placement organisations, e.g. by identifying and communicating with potential organisations.
Like all members of the On Purpose London team, you will have the opportunity to contribute to wider strategic initiatives, and work in collaboration with On Purpose team members internationally. We value inclusivity and people at all stages of their career and length of service at On Purpose are asked their opinions and encouraged to share ideas.
About you
Skills
- Strong organisational skills, with ability to keep multiple workstreams on track and manage priorities across diverse stakeholders
- Self-starter who develops ownership of the work they do whilst working collaboratively with colleagues
- Practical problem solver with a pragmatic approach and an eye for detail
- Flexible approach, with ability to adjust plans to emerging demands
- Excellent verbal and written communicator
- Competent IT user, able to learn new systems quickly and open to utilising AI and exploring automation of administrative tasks
- Stakeholder management, with the ability to build strong relationships and connections within and beyond On Purpose’s community
- A strong sense of purpose, integrity and alignment with the On Purpose vision and values
- Genuine passion for social and environmental impact, using business for good and the mission of On Purpose
Desirable Experience
- Coordinating programmes, events, or projects
- Providing administrative support (finance, HR, scheduling)
- Delivering good candidate or customer experience
- Experience in recruitment or HR administration (e.g. candidate communication, onboarding)
- Experience in a non-profit, training, or purpose-driven organisation
- Experience in an office-based professional environment, including using IT systems (e.g. a CRM, Gsuite/Office)
Desirable Qualifications
- Degree or equivalent experience
- HR, project management, or event coordination training/certification
We are a community that welcomes diversity in all forms, from a wide variety of professional and personal backgrounds. We encourage applications from anyone who’s passionate about purpose-led work.
Unfortunately we are unable to provide visa sponsorship for this role, all applicants must have the right to work in the UK.
Working arrangements
This is a 5 day/week permanent office based role. On Purpose currently operates a hybrid working model with two regular office days a week at our office in Euston (Tuesdays and Fridays). There is occasional evening working and travel required, both in the UK and to Paris.
Benefits
We care about everyone we work with and therefore have high aspirations for what we’ll each get out of working at On Purpose. We want our time working together to be challenging and rewarding as well as fun and enjoyable. Benefits include:
- The chance to work at a genuinely purpose-first organisation.
- A trusting, collaborative and flexible work environment
- A 25 day holiday allowance (pro-rata), plus UK bank holidays and your birthday. We usually have the days between Christmas and New Year gifted in addition to our holiday allocation.
- Employer pension scheme
- Excellent learning and development opportunities. Access to our Associate Programme’s training sessions every Friday and a £750/year learning budget.
- Volunteering time during work hours - up to 4 hours a month
- Enhanced parental leave and pay (non-contractual, current organisational policies)
- Climate perks - up to 1 extra day holiday / year if travelling somewhere by train, ferry, or other low-carbon options instead of flying.
- Networking opportunities - by joining the On Purpose, you will have access to a community of 4000+ purpose-driven, like-minded people.
On Purpose is a verified People and Planet First social enterprise, a member of Social Enterprise UK and a London Living Wage employer. We are based at a global social impact co-working community Impact Hub Euston in London and also have an office in Paris.
Applications
To apply, click the link to submit your CV + a supporting statement (up to 750 words). Your supporting statement is an important part of your application and we’d love to hear:
- Why you’re interested in this role supporting recruitment and delivery for the Associate programme at On Purpose
- About you - Introduce yourself and describe how your skills are suited to delivering the role. Share how you've previously used these skills to achieve a positive outcome, and mention any ways in which you bring desirable skills or experience or strengths you would bring to the team.
We reserve the right to close the vacancy early if we find the right candidate ahead of the advertised closing date. We encourage interested applicants to apply early to ensure their applications are considered.
Important dates:
- Deadline for applications: Wednesday 26th August 2026
- Interviews: If successful, you will be invited to interview on 1st or 2nd September 2026
- Target start date: 28th September 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Complex Needs Recovery Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Complex Needs Recovery Worker
Location: This role is based in Balham. The service is a short walk from Clapham South Station (Northern Line Underground). Unfortunately, this service does not have step free access.
Salary: £28,800
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota between 08:00 - 21:30. You may be required to work bank holidays and evenings as required. You may be required to work additional hours outside of the hours to meet service and resident needs.
About the Role
We're hiring a Complex Needs Recovery Worker to join our team based in Penrose Focus. In this role, you will support residents who have a history of forensic mental health issues with co morbidity, often alongside co-occurring substance misuse disorders. The residents range from high risk to low support and our aim is to provide tailored support to help them reintegrate into the community.
As a Complex Needs Recovery Worker, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. If you are passionate about making a positive difference in the lives of vulnerable individuals and have a non-judgmental, empathetic approach, we would love to hear from you. Join us on our mission to empower independence through trauma informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Support residents who may be facing challenges with forensic mental health issues, substance misuse recovery and practical assistance such as applying for benefits or booking medical appointments.
- Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
- Provide person-centered support to residents, helping them rebuild their lives and transition back into the community.
- Support residents to build skills and confidence and signpost residents to external organisations and services that can aid their recovery, such as drug rehabilitation programs, psychological therapy and social services.
- Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
- Build good relationships with residents, offering emotional support and fostering a safe, non judgmental environment.
- Confidently report issues to the police when necessary and work closely with probation officers to ensure residents meet their legal and rehabilitation requirements.
- Create an empowering and enabling environment where individuals are supported to make informed decisions and take control of their own lives.
- Support residents in accessing primary healthcare services, including arranging GP appointments and liaising with mental health professionals.
About You
We're looking for a genuine passion for supporting people who may have complex needs which includes forensic mental health. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. Experience in mental health or support work is desirable but not essential, as full training will be provided. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves.
- Previous professional or lived experience supporting people with forensic mental health and complex needs, ideally in mental health and residential setting
- Experience working with people with complex backgrounds, including ex-offenders, mental health, substance misuse, or challenging behaviour and an understanding of housing and social needs
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
- Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Do you have incredible customer service skills in a high demand environment and a passion for animals?
We are recruiting for Customer Support Centre Advisors to act as the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public.
What does this role do?
As Customer Support Centre Advisor, you'll:
- respond to Dogs Trust customers, supporters, members, adopters and members of the public via multiple channels including, but not limited to inbound calls, outbound calls and multiple email channels
- respond sensitively and efficiently to all calls, following our set policies, procedures, and guidelines
- identify the circumstances, needs and aims of the customer using appropriate questioning techniques and respond appropriately
- achieve and maintain key performance indicators; including but not limited to average talk time, call/email quality and after call work
- record all customer interaction accurately on relevant in-house systems as appropriate, in line with agreed standards and procedures
- act as an advocate for the Dogs Trust brand and, as the voice of Dogs Trust, always uphold the organisation’s reputation
Please note, this is a hybrid role working from Manchester rehoming centre two days per week, with the rest of the time from home. Shortlisted candidates will be invited to a short screening call on Teams, followed by a panel interview at our Manchester rehoming centre.
Could this be you?
To be successful in this role, you will have exceptional listening skills, with experience of providing excellent customer service in a high demand environment. You'll be skilled in handling telephone and email conversations sensitively and empathetically, as this role involves communicating with customers who may be distressed, confused or aggressive. You'll be resilient, proactive and have a good working knowledge of Microsoft Office (inc. Word, Excel, PowerPoint and Outlook) with the experience of using web-based resources and electronic systems.
Please note this is a hybrid role working out of our Contact centre in Manchester.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
The client requests no contact from agencies or media sales.

