Team Administrator Jobs

Diocese of Chester

Diocesan Environment Adviser

Part Time: 14 hours per week.

Salary range: Full Time Equivalent £28,000 - £32,000 pro rata dependent on experience

Actual salary for working 14 hours per week:  £11,200 - £12,800.

The Diocese of Chester is seeking to recruit a Diocesan Environment Adviser to this exciting new, part time role. They will work with the newly formed Eco Diocese Group as they inspire, encourage and support individuals, churches and other Christian communities to cherish creation, live responsibly and speak up. In particular, they will enable greater and more effective participation in the Eco Church initiative by individual parishes and deaneries.

The successful candidate will have a developed understanding of a variety of personal, local and political responses to environmental challenges as well as experience of environmental engagement in a local church, school or other organisation.

For informal conversation, contact:Peter Froggatt, Director of Outreach - (please see advert document below for email address)

The job description, person specification and application form can be downloaded from the Diocesan website - (please see advert document below for website address)

A DBS Disclosure may be required, and relevant Safeguarding training will be required for the successful candidate.

There is an Occupational Requirement for the postholder to be a practising Christian in accordance with the Equality Act, 2010.

Completed application forms should be returned to Mrs E A Geddes, Diocesan Director of Human Resources, preferably by email (please see advert document below for email address) or by post to Church House, 5500 Daresbury Park, Warrington, WA4 4GE.

Closing date: 26th June 2024

Interviews: 11th July 2024

Join Us in Empowering Communities

Do you thrive on connecting with others?

Can you see the potential in ideas, even amidst the challenges?

Are you passionate about empowering communities to drive positive change?

Then our Grants Officer vacancy could be for you!

Due to our continued growth and development, we have two exciting job opportunities for 2x Grants Officers to join our team. These roles support local communities and third sector organisations in accessing funding. As a Grants Officer, you won't just be processing applications—you'll be shaping the future of our funds and programmes working with communities and fundholders across the West Midlands.

What You'll Do:

You'll work alongside a team of seven Grants Officers, under the leadership of our Senior Manager – Programmes. Each day, you'll engage with projects, assessing applications, preparing for panel meetings and visiting the initiatives we support.

In your first weeks, we'll welcome you with an in-person induction at our Coventry office. Here, you'll meet your colleagues, shadow panels and dive deep into our grant-making ethos. Beyond the initial period, we welcome hybrid working with the requirement of joining the team in office two days each week – additional office days may be required for high priority meetings and events.

We're looking for people from diverse backgrounds who share our values for community impact. Whether through personal or professional experience, you understand the importance of supporting grassroots organisations and their local communities.

Your Strengths:

• A confident communicator with a collaborative spirit.
• An innovator who values continuous improvement.
• Skilled in managing multiple priorities with autonomy.
• A champion of diversity, equity, and inclusion.

Why Join Us:

By working with us, you'll evolve into a skilled Funding Officer, gaining expertise from the leading, independent grant making foundation in the West Midlands and Warwickshire. Our sector offers ample avenues for growth and development and gives you the chance to give back to real people, with real stories.

At the Foundation, we champion diversity and inclusion. We welcome applications from individuals of all backgrounds—ethnic minorities, LGBTQIA+ individuals, persons with disabilities or health conditions, and those from diverse socio-economic and educational backgrounds.

If you're ready to turn your passion into purpose, we invite you to join our team and contribute to creating a fairer, happier and healthier Midlands.

We're seeking a proactive and self-motivated Events Coordinator to join our team. As our Events Coordinator, you'll be responsible for planning, organising, and delivering a variety of events, including symposia, the biennial prizegiving ceremony, board meetings and committee meetings, as well as assisting with general administrative tasks.

Your role will require you to be highly efficient and detail-oriented, ensuring that all event logistics are meticulously managed and events are executed flawlessly. As a self-starter, you'll work independently, taking ownership of the event planning and delivery process from start to finish. Your ability to prioritise tasks, meet deadlines, and maintain a high level of organisation will be critical in successfully managing multiple events and tasks simultaneously.

If you thrive in an environment where you can take the initiative, demonstrate your proactive nature, and showcase your efficient approach to event coordination, we invite you to apply for this exciting opportunity.
 

About Rank Prize

Founded by Lord Rank in 1972, Rank Prize stimulates and celebrates research in optoelectronics and nutrition, the two fields of research at the heart of Lord Rank’s interests and businesses. We not only award substantial prizes in recognition of significant advances in the relevant fields of science, but also actively promote the extension and spread of knowledge in these areas of research. Our initiatives include organising symposia, sponsoring lectures, and awarding grants to support training and facilitate career development, with a special focus on students and early career researchers.
 

Rank Symposia

Our symposia provide a unique platform for scientific exchange, facilitating in-depth discussions and exchanges of knowledge among participants who have expertise in a particular subject relating to optoelectronics or nutrition. Our symposia play a crucial role in advancing scientific knowledge, promoting interdisciplinary collaboration, and stimulating further research in the fields. 

Our symposia are intentionally kept small, ensuring a focused and engaging experience for all participants. With approximately ten internationally-recognised speakers at the forefront of their respective fields, these symposia bring together a select group of brilliant minds, eager to share their groundbreaking research and insights. Alongside these distinguished speakers, we also invite around 20 early-career researchers, recognising the importance of nurturing the next generation of scientific pioneers.

By fostering an intimate and inclusive environment, our symposia inspire intellectual growth, spark innovation, and cultivate a vibrant scientific community. We believe that these transformative gatherings have the power to ignite new ideas, drive research breakthroughs, and ultimately shape the trajectory of scientific advancement.
 

The Rank Prize

The Rank Prize is a prestigious award recognising significant contributions in the fields of nutrition and optoelectronics.  The Prize is awarded biennially at our prizegiving ceremonies.  These events gather an audience of around 150 distinguished individuals including renowned professionals, academics, influential leaders and experts in the fields of nutrition and optoelectronics, who come together to celebrate the outstanding achievements and contributions of the honoured recipients.
 

About you

Our ideal candidate for the role of Events Coordinator is a highly organised and detail-oriented professional, with a passion for creating memorable and impactful events. You have a proven track record of successfully planning and executing a variety of events, demonstrating exceptional project management skills and the ability to handle multiple tasks simultaneously. Your excellent communication and interpersonal skills allow you to effectively collaborate with academics, team members and venues, ensuring seamless coordination and delivery of outstanding events.

With a creative mindset and a proactive approach, you anticipate challenges and implement innovative solutions. Your ability to thrive in a fast-paced environment, coupled with your strong attention to detail, enables you to consistently deliver high-quality events that exceed expectations. Overall, you are a driven and enthusiastic individual who is committed to creating exceptional experiences for all event attendees.
 

Location

We all work from home, however travel and overnight stays are required as part of the role.  You'll attend around three symposia a year, which usually run from Mondays to Thursdays and are currently held in the Lake District.  You'll also attend up to three half-day meetings in London a year, which may require overnight stays depending on how far away from London you live.  The biennial prizegiving ceremony is also held in London. It would be helpful if you had a full UK driving licence and access to your own car.

Please note that we can only consider you for this role if you reside in the UK and have the right to work in the UK.

What we offer

• 25 days of annual leave plus bank holidays (which will be pro-rated for a 0.8 FTE position) in addition to office closure between Christmas and New Year
• A £1,200 working from home allowance
• All the necessary equipment to work from home
• 7.5% employer pension contributions
• Life Assurance, Group Income Protection and Critical Illness Cover
• A generous staff training budget

Key dates

• The deadline for applications is 23:30 Sunday 30 June
• Invitations to interview will be sent via email on or before Friday 5 July
• Interviews will be held on Wednesday 10 July via Zoom
• Start date ASAP
   

Regrettably we won't be able to provide feedback on unsuccessful applications and if you haven't heard from us by Friday 5 July then unfortunately your application has been unsuccessful on this occasion.

Job description

This role is for someone who would like to learn the skills of, and gain experience in, giving energy advice to householders through working for one of the UK’s leading organisations in this field.

The postholder will be expected to provide strong customer service, working primarily on our telephone advice projects, taking calls on our advice line or making outbound calls. There is also an important administrative element to the role so accuracy and excellent attention to detail are key. The necessary support and training will be provided.

Pay and conditions

• The role is full-time (37.5 hours per week).
• The salary for the role will be £23,465, rising to £25,785 upon completion of 6-month probationary period.
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including

• Subsidised bike purchase
• Tech Scheme
• Life Assurance
• Health Cash plan
• Free weekly yoga
• Retail discounts, discounted breakdown cover and much more.
• Generous pension (8% employer contribution)

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to

• Work on the advice line making and receiving calls from people who may need help with energy-related issues.
• Listen attentively to callers (some of whom may be in distress) and respond to their needs in an empathetic way.
• Record client details onto our database accurately and in a timely manner, ensuring data collection is compliant and thorough.
• Use own knowledge to assess help and support needed, ensuring all possible support routes are explored to maximise the benefits to clients.
• Refer clients onto other support organisations in their area as appropriate.
• Identify energy improvements that can be made to clients’ properties and refer to installers who can fit them.
• Help vulnerable clients make applications for grants and switch energy tariffs where appropriate.
• Provide energy advice to people at events and at surgeries.
• Familiarise yourself with and adhere to advice line protocol, processes and procedures.

To see a detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include

• Minimum Maths and English GCSE.
• Experience of giving advice, customer service or helping others in some capacity.
• Ability to respond to clients in a respectful and engaging manner.
• Ability to communicate effectively with people verbally and in writing.
• Ability to work in a team and able to identify areas where their skills complement other.
• Ability to maintain admin systems independently and accurately.
• Able to take responsibility for your own work and seek support where necessary.
• Highly organised at managing time and workload.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is 28 June 2024.

Interviews are expected to take place Thursday 11 July though this is subject to change.  

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

This is an exciting post with a friendly and welcoming church family.   The post has the full support of a small management team. 

Gympanzees is a multi-award-winning Bristol-based charity. Our mission is to ensure all children and young people with a disability have access to regular exercise, play and friendship. We aim to open multiple exercise and play facilities nationwide – the first of which will be in Bristol. This is an exciting time to join an ambitious team that will raise funds for the UK's first centre of its kind. 

We are seeking a competent and organised Secretary to join our team. As a Secretary, you will provide administrative support and ensure smooth communication within the charity. The ideal candidate will possess excellent organisational skills, attention to detail, and proficiency in office software applications. If you're passionate about contributing to a dynamic and innovative Charity committed to opening the UK’s first leisure centre for children and young people with disabilities, this role offers an exciting opportunity to make a difference.

At Gympanzees, we offer a working environment that enables everyone to perform their best. Flexible hours and remote working options suit your home life. The role is hybrid, with time split between our office in Aust and home working. We are open to discussing working patterns that work best for you while keen for you to be an active team member.

Primary Responsibilities - include but are not limited to.

• Administrative Support: Provide administrative assistance to the management team, including scheduling appointments, managing calendars, and organising meetings.
• Communication Management: Handle incoming calls, emails, and other correspondence and ensure timely and appropriate responses.
• Document Management: Maintain and organise physical and electronic files, ensuring accuracy and confidentiality.
• Client Interaction: Greet visitors, members, and clients and provide them with necessary information or assistance.
• Data Entry: Input and update information into databases and spreadsheets accurately and efficiently.
• Office Organisation: Maintain a tidy and organised office space, order supplies, and manage inventory.
• Event Coordination: Help plan and coordinate events, workshops, and programs hosted by Gympanzees.
• Team Collaboration: Collaborate with other team members to ensure smooth operations and effective department communication.
• Record Keeping: Maintain records of expenses, invoices, and other financial documents and assist in basic bookkeeping tasks.
• Adherence to Policies: Ensure compliance with organisational policies, procedures, and regulations.

Skills you’ll need

• Proven experience as a secretary, administrative assistant, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other software.
• Excellent organisational and time management skills, with the ability to prioritise tasks effectively.
• Strong communication skills, both written and verbal.
• Attention to detail and accuracy in all tasks.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Flexibility and adaptability to changing priorities and responsibilities.
• Friendly and professional demeanour, with a customer service-oriented approach

What’s in it for you

At Gympanzees, we strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their whole, authentic selves to work. Our mission is to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our community and its employees. We are a hugely passionate and driven team; our jobs are more than work. As a small team, every opinion is valued, and we encourage risk and learning to make us as good as we can be.

We offer 25 days of holiday (plus bank holidays), increasing by one day each year you are part of the team, up to 30 days. In addition, everyone is given their birthday off.

We also offer a healthcare plan that allows you to reclaim cash for Dental appointments and treatment, Opticians, Therapy, and Specialist Consultations.

Employee Assistance Programme.

Training opportunities.

Sick pay.

NEST pension.

Gympanzees is committed to promoting diversity and encourages applications from underrepresented groups (e.g., Disabled people, people from ethnic minorities, LGBTQ+ people). As a Disability Confident Employer, we guarantee an interview to all applicants who meet our essential criteria.

To apply, please send a short cover letter explaining why you should be considered for the role. We are also happy to accept your cover letter in video format.

If you are successfully shortlisted, you will be invited for an interview. If successful, you will be asked to provide the names of two referees who have known you for at least two years, preferably in a professional context. This can include employers, colleagues, teachers, tutors, support workers, community leaders, a child’s teacher, or a member of a hobby or exercise group you belong to. 

Our commitment to safeguarding

At Gympanzees, we take our responsibilities for the safety and welfare of the people who use our services, our volunteers, staff, and the organisation as a whole very seriously.

All applicants successful at the interview will be asked to disclose unspent convictions under the terms of the Rehabilitation of Offenders Act 1974 (as amended in 2013).

If you would like this document in any other format or if you are experiencing difficulties applying, please contact us by email, phone, or in writing.

Interviews to take place on Wednesday 3rd July at Gympanzees HQ.

About You.

Are you a passionate advocate, ensuring those you work with can access the right support and entitlements?

Do you understand the rights of those recently arrived in the UK through both asylum and resettlement routes regarding benefits, healthcare, schooling, and housing?

Are you committed to empowerment, recognising the importance it plays in the lives of refugees as they rebuild their lives?

Are you comfortable travelling across the region to support families as they integrate in their local community?

Are you an excellent planner, able to work to tight deadlines, whilst being comfortable with change and flexibility?

Are you committed to standing alongside refugees, providing welcome and support as they rebuild their lives as well as listening and learning from those who remain resilient in the face of great difficulty?

The successful candidate will have a positive attitude and play an important part in delivering the best possible support to those we work with. You will be committed to, and actively demonstrate, our values, ethos and practice in order to achieve our vision – to see thriving positive communities where every refugee can contribute and make the most of opportunities.

We are looking for a new team member who can provide support to refugee families across Lincolnshire. Due to the nature of the work, you would need to hold a full UK driving licence, have access to a car, and be willing to travel to visit families, as well as attend team meetings in Derby.

Purpose of the role:

Assisting in the resettlement of vulnerable refugees and Afghan evacuees through the provision of advice, guidance, and support.

Context of the role.

Upbeat Communities delivers several services to welcome refugees and support them to rebuild their lives. We are looking to recruit an Integration Worker who will offer support working on the refugee resettlement scheme.

Refugee resettlement takes place across Derbyshire and Lincolnshire. Over the past 7 years, Upbeat Communities has welcomed and played a key part in the resettlement of Syrian refugees in partnership with local authorities in both counties. This role has included supporting families to apply for universal credit and set up bank accounts, registering with GPs and local schools in addition to integrating into their local community. Since the summer of 2021, we have taken on responsibility for the resettlement of Afghan families in both regions.

This role requires working within a fast-paced and dynamic environment to manage a caseload of participants' families, with a lot of travel across the county of Lincolnshire. Areas covered could including Sleaford, Bourne, Spalding, Skegness, Boston.

About us.

Upbeat Communities exists to help refugees settle and rebuild their lives in the UK. One of the best resources a refugee can have to help them settle in their new home is a good social network. With this aim, we want to help connect refugees into community. Our name reflects our vision to see thriving communities where refugees can make a positive contribution.

Our organisational values, lived out by our staff and volunteers, are:

We work to WELCOME. We create COMMUNITY. We are inspired to act with INTEGRITY.  We exist to EMPOWER. We are committed to CREATIVITY. We run on RELATIONSHIPS. We are proud to be PROFESSIONAL. We have COMPASSION at our core.

Upbeat Communities' Christian ethos was the driving force behind the charity’s formation and is the basis for the values. Many of our team are Christians but we are eager to build a team that is representative of the diverse nationalities, faiths, and life experiences of the communities we work with.

Main duties and responsibilities:

• Support the arrival and welcome of refugees and evacuees being resettled through initial reception and orientation.
• Promote the integration and independence of all those arriving through the Resettlement schemes. 
• Provide advice and support to individuals on benefits, housing, health, education, employment, and any other appropriate services required as part of the resettlement process; through home visits, outreach sessions, and attending appointments.
• Accompany individuals and families to appointments as required e.g. opticians, dentists.
• Encourage and support families to engage in community activities, and work towards integration and independence.
• Develop and maintain a supportive and empowering relationships founded on mutual respect, trust and the strengths of individuals.
• Communicate information to participants clearly and promptly, through the use of interpreters where required.
• Liaise with local authorities, housing providers, GPs, schools, and other relevant statutory services to ensure smooth referral, registration, and updates.
• Develop and maintain positive working relationships with external stakeholders to facilitate access to mainstream services for those in the scheme, to promote integration and independence.
• Engage with local voluntary and community sector organisations and networks to promote a culture of welcome and support for all participants.
• Deliver awareness sessions about the resettlement scheme and the needs of those being resettled, to a range of stakeholders and interested parties.
• Contribute to the review and development of the resettlement scheme.
• Carry out monitoring and evaluation processes as appropriate.
• Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities.

Person Specification:

We are looking for exceptional candidates who can demonstrate the following experience and skills. Please make sure you evidence each of these areas when you apply.
 

Qualifications & Experience

Essential

• At least 1 years’ experience of working directly with refugees (or vulnerable clients) in a support setting, providing advice, information, and guidance on a range of issues including benefits, housing, health services, education, and employment.
• Knowledge and understanding of the needs and experiences of asylum seekers refugees newly arrived in the UK.
• Experience of working with people from different cultures and backgrounds and an understanding of cultural diversity, equal opportunities.
• Knowledge and understanding of the roles that empowerment and independence play in the integration of refugees.
• Good spoken and written English, with the ability to communicate to participants and external agencies.

 Desirable

• Ability to speak a second language relevant to the refugee communities we work with (e.g. Arabic, Dari, Farsi, French, Pashtu, Sorani, Spanish, Tigrinya).
• Experience of delivering training or awareness sessions to a range of different audiences.
• Experience of working with families and children.

Skills & Attributes

Essential

• The ability to clearly communicate complex information to individuals who may be in a distressed or anxious state.
• Confidence and skills to negotiate on behalf of participants with service providers from both the statutory and voluntary sectors.
• An empathetic and compassionate outlook, whilst being able to maintain professional boundaries with those you work with.
• Ability to work effectively with interpreters.
• Ability to communicate with stakeholders and partner organisations.
• Ability to plan and manage your own workload.
• Commitment to some evening and weekend work.
• Willingness to travel across Lincolnshire and to Derby city (main base)
• A team player with a helpful serving attitude and a positive disposition.
• Good administration skills and competence in using email and Microsoft Office (Word, Excel).
• Commitment to demonstrate and participate in Upbeat Communities’ ethos and values.
• The right to work in the UK.
• Full UK Driving licence and access to your own transport.

What we offer as an Employer

• Annual team retreat to recharge, re-envision and build relationships across the team.
• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
• Flexible working to promote a good work / life balance.
• Opportunities for continued training and development.
• Regular support and supervision.
• Competitive pension scheme (5% employer contribution matched by 5% employee contribution) 

Are you a skilled and experienced HR professional? Can you combine excellence in administration with great people skills? Do you enjoy working as part of a team towards shared goals? Then this role might be for you.

BMS World Mission is looking for a skilled and experienced HR Officer to join our People and Culture department. As part of the P&C team, you will contribute to creating a positive, engaging and professional work environment, where our people can thrive. You will have the opportunity to help strengthen our culture and uphold BMS core values.

As the HR Officer, you will play an important role in HR operations, providing administrative support for the key HR processes spanning the employee lifecycle, from recruitment and onboarding to leavers. This includes ensuring our policies and processes represent best practices, maintaining the staff handbook, and ensuring that the online HR software is used to its full potential.

You will have a good understanding of good HR practices, be familiar with data protection regulations and be a very competent administrator.

 As the HR officer, you will:

• Be professional and confident.

• Be approachable, with effective interpersonal skills.

• Be discreet with confidential and sensitive HR matters.

• Be in full support of the vision and mission of BMS.

• Be flexible and able to manage competing demands within this broad and diverse role.

If you have a passion for HR and Shared Services and want to significantly contribute to our success, we encourage you to apply. 

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.

Location: Didcot, Oxfordshire / Flexible working.

This role can be office-based or hybrid. Coming into our office regularly in Didcot is preferred (for example one or two days a week on average). However, we are happy to appoint a candidate who lives too far from Didcot to attend the office regularly, if they are able to be flexible to come to Didcot as required. The cost of travel to BMS Didcot, whether on a regular basis or infrequently, would be borne by the employee.

Hours: 35 hrs. per week/full time

Employment type: Permanent  

Salary range: £25,855.00 to £30,678.00 per annum

Closing date: 9 am, Friday 05 July 2024

Interview date: Tuesday, 16 July 2024

If you would like to discuss this role further, please feel free to contact Sujit Varpe, HR Business Partner at BMS World Mission or visit our website for more information. 

About Us

Headway East London is a charity supporting people living with brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their families. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests. We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses. Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.

About the Role

As HR Officer you will support the HR Manager in a busy HR function. You will play a vital part in ensuring a high-quality HR service and smooth running of the organisation, including overseeing the recruitment process and organising staff training. By focusing on the operational and administrative aspects of HR, you will help our creative, diverse community to thrive and to make a difference in the life of people living with brain injury.

Principal Duties and Responsibilities

1.  Act as first point of contact on all HR queries from the staff team, pass on complex HR issues to the HR Manager and manage the HR and recruitment email inbox.
2. Work with the HR Manager to update or create HR policies and procedures following best practice and keeping up to date with current legislation. 
3. Oversee the end-to-end recruitment process, ensuring all elements are completed efficiently and effectively. Headway’s recruitment procedure includes: placing adverts, receiving applications, arranging interviews, taking up references, maintaining the diversity monitoring information, processing DBS, liaising with managers to organise inductions, and ensuring the smooth transition of new starters.
4. Laise with Line Managers to ensure smooth transitions for leavers, confirming last date, working out outstanding leave entitlement and arranging exit interviews.
5. Work with the HR Manager on employee relation issues including disciplinary, capability, grievances, and absence management.
6. Be responsible for the administration of Headway HRIS software  and collate HR reports from this as and when needed by the Senior Management Team and the Board of Trustees.
7. Work with the HR Manager to maintain and improve the staff training and development and ensure staff complete all mandatory and necessary trainings.
8. Maintain accurate HR records and information such as job descriptions, staff absences, changes to contracts, work patterns ensuring confidentiality and compliance with GDPR regulations.
9. In the absence of the HR Manager work with the Finance Team to provide up to date payroll information to our payroll provider.
10. Manage the administration of the pension, salary sacrifice, and staff benefit schemes.
11. In conjunction with the Volunteer Co-ordinator provide administrative support in the recruitment process for volunteers, including taking up references, processing DBS and issuing agreements.

We are looking for a permanent Finance Assistant to join our Finance team. The team is vital to the Foundation’s ability to make an impact and improve health in Lambeth and Southwark. This role will be primarily responsible for Purchase ledger processing, filing and other administration. It will provide support to the Finance team in its mission to process and report financial information of the highest quality. The team is engaging, collaborative and supportive, as well as highly motivated and passionate about their work. 

Key Responsibilities

• Monitor the Finance Department mailbox and in-tray, ensuring that all incoming items are addressed promptly and according to agreed processes and timescales.
• Accurately process all supplier invoices, ensuring correct invoice details, budget codes, and VAT codes are applied, in line with agreed timescales.
• Validate new supplier bank details and any changes to existing bank details according to established procedures.
• Respond to incoming queries related to the responsibilities of the role in a timely and professional manner.
• Maintain static data in the finance systems, ensuring that remittance addresses, bank account details, and contacts are current and accurate.
• Assist the team with processing payment runs, ensuring all payments are handled efficiently.
• File all completed work in the appropriate files promptly. Archive all work in accordance with the department’s guidelines, maintaining files and archives in an organised and logical order.
• Support internal and external audits by providing necessary supporting documents as required.
• Perform other ad-hoc tasks as required, contributing to the overall efficiency and effectiveness of the finance team.

Skills, Knowledge and Expertise

Knowledge/ Qualifications 
 

• Sound arithmetical abilities (Essential)
• Previous use of finance system(s) with Access Financials or similar products (Essential)
• Salesforce user experience (Desirable)

Experience

• Purchase ledger processing with complex budget coding (Essential)
• General office administrative experience with exposure to a variety of processes and activities. (Desirable).

Skills and Attributes
 

• Ensuring attention to detail and adherence to due process.
• Deliver responsive, consistent, and high-quality service to both internal and external stakeholders.
• Demonstrate excellent written and oral communication skills.
• Good interpersonal skills and able to effectively liaise with both internal and external stakeholders.
• Act as a self-starter who is adaptable and consistently works with integrity.
• Exhibit good planning and organisational abilities.
• Committed to the principle of continuous improvement.
• Eager to acquire and develop new skills while assisting peers in their learning and development.

Benefits

• Up to 12% employer pension contributions
• Annual personal development budget
• Annual health and wellbeing personal allowance 
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Position:  Kingston BuddyUp Coordinator

Location: From our office in Teddington, Richmond Upon Thames, London

Salary: pro rata of £25,500-£28,000 depending on experience, incl OLW

Hours: Part time, 21 hours per week, some flexibility on days/hours as the service can involve some evening work.

Contract: 2 years with potential for extension

Annual Leave: 25 days leave plus bank holidays (Pro rata)

Closing Date:  10am on Tuesday 9th July

Note: please get your application in as soon as possible as we are shortlisting and interviewing as soon as suitable candidates apply.

Richmond AID has successfully delivered the BuddyUp project in Richmond and Kingston for more than 10 years. We have established referral routes into the project and good links for attracting volunteers. This role is to work supporting young people in the borough of Kingston and you will work closely with our Richmond BuddyUp Coordinator.

BuddyUp Coordinator is a fun and exciting role at Richmond AID which requires someone who is motivated, creative and can work from their own initiative. The Buddy Up Coordinator will match disabled young people aged 14 to 17 to a volunteer buddy who will support them to access services and leisure opportunities. This post will be based in our offices in Teddington and will predominantly cover the borough of Richmond though at times you may also provide support in the borough of Kingston.

Your role is to recruit and train the volunteers, and then match them with a young person, providing ongoing support to young people and volunteers. You will work closely with our Kingston Buddy Coordinator running joint monthly group activities. So far trips have included bowling, cinema, crazy golf, shopping, days out in London, laser tag, boat trips, etc.

About you

You will be organised, and ideally have experience of running a project and experience of working with disabled people and/or young people. Training can be provided. You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.

What we do

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services, because nobody with hearing loss should feel alone.

What you will be doing

This role supports the delivery of our Individual Giving programme, specifically in support of our Puppy Sponsorship Scheme. The delivery of exceptional supporter care across multiple channels lies at the heart of the Supporter Services team and forms an integral part of the Individual Giving retention strategy. In many instances, you will be the first line of enquiry either by telephone, email, social media, or letter (and occasionally face-to-face) for Hearing Dogs’ supporters.

• Present a professional, positive, and proactive approach to supporter care and adherence to best practice regarding stewardship and supporter engagement.
• Be proactive in stewardship process improvement and development, maintaining up-to-date guidance notes for areas of your work.
• Ensure all interactions with supporters are logged in the CRM system and where appropriate passed on to the relevant team(s) in a timely manner.
• Use KPIs and SLAs to track, measure, and report on performance to ensure supporter care consistently meets our high standards.  
• Process telephone, post and email enquiries/donations regarding and related to the Puppy Sponsorship Scheme, and ensure that all queries are responded to and resolved within recommended stewardship guidelines and timeframes for the team.
• Assist with maintenance of Puppy Sponsorship data on the Charity’s CRM to ensure supporter records are up-to-date and accurate, flagging any issues to the Supporter Services Manager.
• Prepare data for Puppy Sponsorship updates and build email communications.
• Assist with the production and cleaning of mailing files to support fundraising appeals, raffles, lotteries, and other products.

For more information please download the job description below.

Why us?

We offer a wide range of benefits for our staff which include:

• 24 day's holiday plus, bank holiday's
• Pension
• Hybrid working

How to apply

For further information and to apply, please visit our website via the 'Apply' button.

We look forward to hearing from you!

Closing date & Interviews

We will be reviewing applications and interviewing on a rolling basis. 

Membership Services Coordinator: Member Relations
Advancement 
Full-time
Permanent 
£29,399 per annum
Application deadline: 12pm (midday) on Tuesday 2 July 2024 

About this role

The Membership Team at the British Museum is seeking a new Membership Services Coordinator: Member Relations, to deliver exceptional standards of customer care, ensure high levels of satisfaction across the Membership base, and take responsibility for critical processes in the Membership contact centre.  

With over 70,000 Members of the Museum, this role underpins our efforts to offer a Membership experience of enduring value and ensure that Members' generous support is always reciprocated with a first-class service. The role is essential to the operational efficiency of a dynamic and fast paced team; maximising every opportunity to aid and enrich Members’ enjoyment of the Museum.

Key areas

• Take hands-on-responsibility for the smooth operation of the Friends inbox, telephone line, and processing of postal correspondence.
• Work effectively to streamline and accelerate the response to Members’ queries, while also providing support and assistance to other colleagues to prevent the accumulation of any delays or backlogs. 
• Ensure complaints are responded to swiftly and resolved satisfactorily, under the guidance of the Membership Services Manager: Membership Relations.
• Take primary responsibility for voicemail replies, customer service reporting, online FAQs, the maintenance and generation of template responses, and other critical administration across the Membership Services team.
• Ensure accurate data regarding contact with Members is recorded on Raiser’s Edge (the Museum’s CRM system), and train new team members in the processes and systems related to customer care.

About you

To be successful in this role, you will have –

• Experience of and enjoy working with the public.
• A conscientious and proactive mindset, with a willingness to never let a problem go unresolved or an opportunity for incredible service unrealised.
• Excellent telephone manner and strong written correspondence skills.
• Experience of using CRM software.
• Strong attention to detail and accuracy.
• Experience of responding to complaints and feedback.
• Proven organisational skills.

About the British Museum:

Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is one of the leading visitor attractions and its world-famous collection includes the Rosetta Stone, the Parthenon sculptures, Egyptian mummies, the Admonitions Scroll, and the Amaravati sculptures. 

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays
• Membership of the civil service defined benefit pension scheme (find out here what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections
• Interest-free travel, bicycle and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

If you have any additional needs that we should be aware of in order to support you with your application, please provide details. 

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a Museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. Typically however, we would expect the post holder to be on site 3-4 days per week. 

The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

The Christie charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation. Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients recieve the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding above and beyond what the NHS is able to provide.

The mass participation team regularly raises just under £2m. We require someone ideally who has experience in this area already or someone with strong transisitional skills. The successful candidate will lead on mass participation events ensuring an excellent level of service is maintained to maximse fundraising income.

The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.