Jobs

Interim CEO

6 Months Fixed Term Contract (Maternity Cover)

This post is restricted to women under schedule 9, Part 1 of the Equality Act 2010

Candidate Pack

Dear Candidate,

Thank you for your interest in the role of Interim CEO for Kent Sexual Assault & Abuse Service (KSAAS). This is a 6-month fixed term post to cover maternity leave.

KSAAS (formerly East Kent Rape Crisis Centre) has offered sexual violence services in East Kent since 1993 and we offer ongoing practical support and therapeutic services for survivors who have experienced any form of sexual violence at any time in their lives of in Kent & Medway .  KSAAS holds UKAS accreditation through The Survivors Trust and is Professionally Approved By Rape Crisis England & Wales, demonstrating the consistent, high-quality services that we offer to our survivors.

KSAAS operates Independent Sexual Violence Advisors (ISVA) services and joint ISVA and Independent Domestic Violence Advisors (IDVA) services for those experiencing sexual violence alongside domestic abuse.  We also offer trauma focused therapeutic counselling services for children, adolescents and adults and these services are accessible through various hubs across Kent & Medway. Peer support groups and family advocacy services are available to support families when there has been an occurrence of sexual abuse experienced by one or more family members and our services are supported and informed by the ‘Kick Back’ group,  who are survivors of sexual violence who offer help, support and advice to other survivors and inform our service development.  We also have a range of volunteers who support us with various aspects of the service provision. 

In addition to providing support and therapeutic services, a key function of the organisation is to robustly challenge the societal values, beliefs and behaviour which contribute to sexual violence, through proactive projects that aim to raise awareness, delivery of information sessions in educational institutions, delivery of NOCN accredited Rape and Sexual Abuse training, ongoing activism, challenging attitudes we encounter as part of our work with survivors, focused campaigns and participation in research focused on sexual violence.

In the last year, we worked with > 6000 survivors in our face-to-face services and specialist sexual violence Helpline service and in April 2026 we extended our provision and scope and have been commissioned to be the main provider of ISVA and Therapeutic Support services across Kent & Medway, funded by the Police & Crime Commissioner.

We are looking for an inspiring, motivated and innovative woman who is driven by feminist values to be the figurehead of our organisation, providing empowering leadership to the team, strategic oversight of the organisation and to ensure an outstanding service for all survivors of sexual violence. Note that this post is restricted to women under Schedule 9, Part 1, of the Equality Act 2010.

Shauna McCusker

Chair of Trustees

Kent Sexual Assault & Abuse Service

Role Details

Salary:

£50,000 (Pro Rata), 0.8 FTE Contract

Base:

Canterbury (Travel to Other Sites Will Be Required)

Contract:

0.8 FTE (30 Hours Per Week): 6 Months Fixed Term Contract On Occasion This Will Include Out Of Hours Meetings

Benefits:

3% Pension Contribution

Employee Discounts Scheme

28 days annual leave plus bank holidays (pro rata)

Employee Assistance Programme

Flexible Working Negotiable

Requirements:

Right to work in the UK

An enhanced DBS Check (Carried out through KSAAS) Full UK Driving Licence & Use of Own Car

Responsible To: Chair of Trustees

Main Purpose of The Role

The CEO is the figurehead of KSAAS and has overall responsibility for the management and performance of the service and strategic development and growth of KSAAS in collaboration with the core team, key stakeholders, Board of Trustees and survivors.  The overarching duties and responsibilities of the CEO is responsible for the following:

• Strategic feminist leadership of the organisation & staff

• Management of human resources and physical estate

• Direct and manage fundraising & finances

• Act as the primary public representative locally, regionally and nationally.

• Advocate for survivors of sexual assault or abuse and challenge societal attitudes that perpetuate sexual violence

• Line management of management team

• Working collaboratively with the Board of Trustees

At KSAAS, the CEO is supported by the ISVA Service Lead, the Therapeutic Service Lead, the Operations Manager, the Finance Manager and Board of Trustees.

About KSAAS

Kent Sexual Assault & Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society.  We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic.  We recognise the sexual violence affects people of all genders and provides a safe space for all survivors of sexual violence across Kent & Medway, where they can access the high-quality trauma-informed specialist practical and therapeutic support they need to recover from the impact of sexual violence and rebuild their lives.

Our Vision

KSAAS’s vision is to create a community where everyone is free from all forms of sexual violence and to achieve this within a feminist, equalities and human rights framework. We aim to provide help, hope and healing to all those impacted by sexual violence and cultivate a safe, non-violent community. 

Our Mission

It is our mission to:

• Respond to and promote the needs of those who have suffered sexual violence through the empowerment feminist model of work

• Reduce the impact of sexual violence by supporting, educating, informing and advocating for all survivors

• Challenge oppression in all forms

• Challenge societal attitudes that condone and collude with sexual violence

Job Title: Chief Executive Officer Responsible To: Board of Trustees

Main Responsibilities of Post:

Strategic Leadership

• Develop an in-depth understanding of the issues faced by women and girls who are subjected violence and the staff who support them within the service

• Develop an in-depth understanding of local, regional and national agendas regarding sexual violence against women and girls within the service

• Review the aims, vision and mission of the organisation in collaboration with our survivors, staff, board of trustees, business partners & umbrella organisations

• Work collaboratively with the board of trustees, business partners, staff and service users to develop evidence based strategic priorities for the service and a rigorous business plan that addresses key priorities

• Lead, motivate and encourage the KSAAS staff team to provide excellent services in support of the strategic plan

• Be the leading voice of KSAAS locally, regionally and nationally, ensuring that KSAAS and its mission, campaigns, and services are consistently presented in a strong, positive image for the benefit of survivors of sexual assault and abuse.

• Consult widely and draw on expertise within the organisation and externally to KSAAS for the visioning of evidence based and innovative sexual violence services for children, young people and adults across Kent & Medway

Finance and Funding

• Manage the KSAAS fundraising strategy in collaboration with the management team and board of trustees

• Oversee fundraisers to identify, diversify and secure fundraising opportunities to ensure the financial health of the organisation

• Sit on the finance committee to ensure effective financial management and reporting

• Manage relationships with key funders and ensure that all contractual obligations to funders are met

• Provide effective oversight and reporting of the finances and budgets to the board of trustees and funders and ensure the financial sustainability of theorganisation

Partnership and Communication

• Represent the voices of survivors of sexual violence at key strategic meetings

• Ensure effective communication of information from KSAAS to all key internal and external partners

• Develop and broker regional and local partnerships to ensure KSAAS pushes boundaries, maintains excellent working partnerships and ultimately improves services for victims of sexual violence and abuse in Kent

• Promote public awareness about sexual violence through social media and deliver talks and presentations and broadcasts as necessary.

• Keep up to date and informed about local, regional and national agendas, ensuring that KSAAS can respond to trends effectively as they emerge.

• Maintain a high quality collaborative working partnership with Rape Crisis England and Wales and work with other rape crisis centres as necessary.

• To be an effective public speaker with the ability to influence.

Management, Resources and Policy

• Empower staff within the organisation through proactive and inspiring line management processes, catering for diversity through a range of different approaches.

• Develop the leadership team within KSAAS and work collaboratively with them to meet the vision and mission of the service.

• Have overall responsibility for the fair recruitment, management and development of employees and volunteers and the effective management of external contractors and service providers.

• Be the key point of contact for our Human Resources Provider and ensure that all policies and procedures are up to date and appropriately communicated and implemented throughout KSAAS.

• Ensure effective monitoring and evaluation systems are in place that reflect best practice across all aspects of the organisation’s operation enabling review and development ofservices.

Legality and Governance

• Accountable for organisational compliance with general legal obligations, Charity Commission regulations,  membership obligations & safeguarding responsibilities.

• Responsible for keeping the Board of Trustees up to date with accurate information to enable them to fulfil their roles.

• Provision of appropriate and timely reports to the Board ofTrustees.

• Responsible for ensuring the health and safety of all staff, volunteers and service users within KSAAS.

• Engage with own line management, supervision, training, personal development & wellbeing, using opportunities provided by KSAAS to do so.

• To carry out any further work that is reasonably in line with thisposition.

To be eligible for this role, you need to evidence the following knowledge, skills and experience, at least in part:

• A successful track record of leadership within an organisation of comparable complexity or across a significant area of work, including strategic, financial and operational planning.

• Experience of successful financial management of a complex budget and oversight of income generation from a variety of sources.

• A track record of successfully managing and leading people who work across a range of sites and an understanding of the challenges faced by staff working with sexual violence survivors

• Ability to think innovatively, take measured risks and manage an organisation and staff through period of significant change

• Experience of developing & maintaining effective networks with local government, statutory and other voluntary organisations.

• Experience of successful partnership working, such as developing and maintaining relationships with a range of organisations and funders.

• Experience at senior level of successful financial management, including responsibility for significant complex budgets.

• Experience of working with a variety of media to successfully promote an organisation or issue.

• An understanding of the gendered nature of sexual violence and abuse, its causes and consequences and commitment to challenging injustice, violence and abuse, stereotyping, prejudice, discrimination and bias in a non-confrontational way, aligned to the values of the organisation.

• Experience of managing support services and a clear understanding of trauma and vicarious trauma and appropriate wellbeing strategies.

• Sound knowledge of the charitable sector and working collaboratively with a Board of Trustees

• An understanding of trauma informed care / service provision and the challenges associated with such services

• Excellent communication skills and experience of communicating complex information in a range of ways to a range of audiences

• Excellent organisational skills and an ability to prioritise and manage competing demands

• Commitment to self-development, self-reflection and personal wellbeing

• Able to travel & work between sites across Kent when needed

• Formal qualifications, such as university level qualifications, professional qualifications, therapeutic qualifications and / or leadership / management / coaching qualifications would be an advantage.

• Able to work independently, in close teams and across services

• Demonstrates resilience, courage and bravery when facing challenges • Demonstrates excellent communication skills and public presentation skills

• Excellent organisational and time management skills.

How To Apply

KSAAS values diversity and welcomes applications from people from all sections of the community, especially from minoritised groups. To apply for this role, please email a detailed CV along with a supporting statement to the Chair of Trustees Shauna McCusker. The deadline for applications is midnight on Sunday 3rd May 2026. The supporting statement should demonstrate how you meet the candidate profile and should be no more the 4 A4 pages. All applications will be acknowledged and responded to by 2pm on Mon 4th May 2026 and interviews will take place on Wednesday 6th May 2026 in person in Canterbury (reasonable adjustments can be made on request). If you have any questions or require support with any part of the process, please contact Shauna McCusker. We value every application, thank you for your time, effort and interest. Good luck.

We are sector leading with our heritage, connections, and relationships. Our friends are superbly connected and ready to use their networks to help us. With a talented, hard-working team, we deliver amazing, creative and innovative fundraising events that have a huge capacity to inspire people.

We are looking for a strategic and relationship-driven Senior Philanthropy Manager (Events) to join our growing Philanthropy team. This role is pivotal in cultivating and deepening relationships with War Child’s philanthropic supporters, through the power of our high-value events.

Working in a fast-paced environment, you’ll bring deep expertise in the strategic role high-value events have for a philanthropic audience. With exceptional interpersonal skills, and a strong understanding of major donor fundraising you'll provide strategic input into the planning and donor experience of our high-value philanthropic events, ensuring these moments strengthen relationships and inspire giving.

This is an exciting opportunity for a highly motivated and experienced events fundraiser who has previous experience of working in a high-value team, with a passion for international development. You’ll join a high-performing, values-driven team at a time of exciting growth. You will shape the future of our high-value events programme and work closely with inspiring supporters, this role offers both influence and impact.

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you.

Your role

As Senior Philanthropy Manager (Events), you will lead War Child’s high-value events programme, engaging high-net-worth supporters and Global Ambassadors to maximise income from major donors. You will focus on shaping and delivering the donor engagement strategy for high-value events, working collaboratively with colleagues to maximise fundraising impact. You will partner closely with the Ambassador & Advocate Manager, who is responsible for operational planning and delivery of events across War Child.

This role requires a strategic thinker who is comfortable building trusted relationships with high-net-worth individuals, C-Suite level executives, philanthropists and senior event volunteers and advisors, managing multiple priorities, and operating confidently in a high-profile environment.

Your responsibilities

• Lead the development of the philanthropy team’s high-value events portfolio, ensuring events are strategically designed to support cultivation and stewardship goals, including those hosted by Global Ambassadors.
• Advise the Head of Philanthropy on the development of War Child’s high-value events strategy, identifying opportunities to enhance impact and income.
• Work closely with the Head of Philanthropy and Philanthropy Lead to deliver income targets, contributing to wider team strategy and planning.
• Act as the team’s subject matter expert on high-value events, setting clear objectives and KPIs to measure success over time.
• Build and manage relationships with high-net-worth individuals involved in events, including event committees and advisory boards. Identify and progress prospects to develop long term, high-value relationships, progressing event attendees through the major donor pipeline.
• Represent the team at events, building relationships, identifying new opportunities, and ensuring a high-quality donor experience.
• Use Salesforce to provide donor insights and guidance on high value events, including guest list management, briefings evaluations, and development of data dashboards to inform future event strategy track attendee journeys, and assess long-term value.
• Working closely with the Research & Insights Manager, to produce high-quality, post event evaluations using an insights led approach to continuously improve philanthropic events.
• Ensure philanthropy messaging and donor experience at events reflect War Child’s values and impact.
• Collaborate across War Child UK and the War Child Alliance building strong internal working relationships that benefit the high-value events strategy.
• Engage senior leadership, trustees and key external stakeholders in high-value events where appropriate, providing briefings and strategic advice to maximise their effectiveness.
• Represent the Philanthropy function in cross-organisational projects, helping to shape strategic initiatives that strengthen philanthropic engagement and provide inspirational departmental leadership.
• Provide first-rate line management to the Philanthropy Assistant, modelling excellence in management that will result in line reports thriving in their role, with high standards of performance and behaviour.
• Monitor progress against income targets and contribute to accurate forecasting, reporting and budget planning.
• Contribute to organisational learning by capturing insights from event attendee interactions, staying up to date on sector trends and proactively identifying new opportunities.
• Champion best practice in fundraising, data protection, and donor care, ensuring compliance and ethical standards at all times.
• Always maintain an up-to-date knowledge of current activities of War Child and be an advocate of the War Child brand.
• Responsible for creating a culture committed to the safeguarding of children, and adults and compliant to War Child’s Safeguarding and PSEAH (Protection from Sexual Exploitation, Abuse & Harassment) policies.
• ·We are committed to building an inclusive and equitable workplace. All staff are expected to actively contribute to this by embedding principles of diversity, equity, inclusion, and belonging into their day-to-day work, decision-making, and interactions with colleagues, partners, and supporters.

​These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role.

You are

•  Confident, engaging high value events specialist and fundraiser with exceptional networking and interpersonal skills (for both internal and external audiences) who can inspire high net worth and high-profile individuals to support War Child’s mission
• ·Significant experience in a similar special events/high value events role, with a specialist knowledge of high net worth major donor fundraising ideally within an international development or humanitarian NGO so you can present War Child’s work with authority.
• Experience advising on and optimising high-value supporter engagement at events, with a strategic understanding of how to deepen relationships through tailored experiences and be confident working alongside high profile individuals and Ambassadors who support our events
• Able to work independently in a target led environment with a proven track record of delivering successful high value fundraising events that achieve results, delivering against targets (including securing six-figure targets) and income growth.
• An excellent communicator, confident in managing relationships at all levels, influencing and negotiating as well as writing compelling formal and informal communications.
• Strong experience of project leadership and organisation including critically evaluating activities to achieve strategic priorities and maximise their effectiveness.
• Able to understand and clearly articulate international development issues and trends including War Child’s vision, mission and values and present War Child’s work with authority.
• Organised and able to plan and prioritise to meet multiple deadlines in a fast paced environment.
• Flexible and committed to supporting high-profile donor engagement, including attendance at events in the evenings or on occasional weekends, as part of delivering a sector-leading fundraising programme.
• Experience in line management is desirable but not essential.
• Up to date knowledge of fundraising regulation, compliance and GDPR, and its implications for fundraising policy and practise. Experience of using a CRM database, such as Salesforce.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

The Role

As the Head of Business Development, you will provide strategic leadership and hands-on delivery to stabilise and strengthen the Trust’s business development approach. You will lead the end-to-end opportunity pipeline - from market intelligence and commissioner engagement through to bid development, governance and mobilisation handover - ensuring opportunities are aligned to strategy, deliver strong outcomes, and are financially viable.

Hours: 37.5 Hours 

Contract : Permanent 

Salary: £48,022.00 

Location: Cheadle, Stockport

Responsibilities include but are not exhaustive

• Provide visible interim leadership for the Trust’s business development function, setting clear priorities and ways of working, and coordinating contribution from service, operational, clinical and corporate colleagues.
• Develop and maintain a Trust-wide opportunity pipeline (tenders, frameworks, spot-purchase growth, strategic partnerships and other commissioned income routes), including qualification, prioritisation, and clear next steps.
• Lead proactive engagement with commissioners, local authorities, Integrated Care Boards (ICBs), NHS partners and other stakeholders to understand demand, shape specifications where appropriate, and position the Trust effectively.
• Own the end-to-end bid process: establish bid plans, coordinate contributors, draft and quality-assure responses, and ensure submissions are compliant, persuasive, and submitted on time.
• Work with Finance and service leads to ensure all bids and proposals are underpinned by robust costing, pricing, risk assessment and contract terms review; ensure financial viability and appropriate approvals before submission.
• Create and embed a practical bid governance approach (stage-gates, templates, timelines and sign-off), so that bidding is consistent, efficient and auditable.
• Champion the Together Trust’s vision, mission and values, and role model the Trust’s behaviours.
• Commit to promoting equality, diversity and inclusion in how opportunities are developed and how the Trust works with partners.
• Maintain a visible presence across Trust services and corporate teams, balancing hybrid working with on-site engagement as needed.

About You

• Educated to degree level (or equivalent senior leadership experience).
• Evidence of continuing professional development in leadership, commissioning, commercial practice or service transformation
• Significant senior experience in commissioning, business development, service development or strategic partnership working within a public service environment (e.g. local authority, NHS, education, social care, VCFSE).
• Proven track record of developing successful proposals, business cases, tenders or commissioning documentation - including coordinating multiple contributors to deadlines.
• Strong stakeholder management skills, including experience engaging credibly with senior commissioners and partners.
  • Good understanding of public sector commissioning and procurement routes, including tendering, frameworks and contract governance.
  • Understanding of the importance of safeguarding, quality and regulatory expectations when developing and mobilising services for children, young people and adults.
• Ability to analyse complex problems, identify options and recommend proportionate solutions.
• Full UK driving license with ability to travel across Together Trust locations and to partner/commissioner meetings as required.

Benefits

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Find out more — watch our short video to see what it’s like to work with us:

https://youtu.be/SEnw2o00T6E

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.

Community Partners Engagement Project Manager

Change4Life Royal Borough of Kensington and Chelsea and Westminster City Centre  (W10)

22.2 hours per week (part-time)

Grade 3 (upper) point 24-28: £36,501 - £40,024 FTE per annum (inclusive of Inner London Weighting (£21,900.60 - £24,014.40 per annum, pro rata)

Permanent

Are you an experienced, highly motivated project manager with excellent community organisation engagement and communication skills? We are looking for an experienced Community Partners Engagement Project Manager with an impressive track record of co-ordinating and delivering high quality community organisation engagement work in partnership with statutory stakeholders. You will strive for excellent standards, robustly managing a quality, outcomes driven engagement project. By joining Change4Life you will ensure your project promotes key public health priorities including oral health, healthy eating, emotional wellbeing and physical activity to maximise promotion of consistent health messages and encourage children young people and their families to eat well, move more and feel good, embedded in a  holistic health promotion and community-based service.

Key tasks and responsibilities:

To provide leadership and day‑to‑day management for the Change4Life Neighbourhood Projects. These place‑based annual initiatives focus identifying and overcoming barriers to on promoting healthy eating and physical activity in four priority wards, selected based on National Child Measurement Programme data and levels of deprivation where children are most at risk of poor health outcomes.

As the Community Partners Engagement Project Manager, you will lead the design, delivery and evaluation of the Neighbourhood Projects, working closely with – and line‑managing – the Community Partners Engagement Coordinator. You will share strategic oversight with the Change4Life Programme Manager and Change4Life Service Manager and play a key role in shaping high‑quality, outcome‑focused interventions that deliver positive, measurable changes for children, young people and their families. This role directly contributes to Family Action’s strategic ambition to ensure the organisation is Stronger than Ever.

Central to your work will be mobilising and supporting local partners within each ward to co‑design and co‑deliver initiatives that address the real, locally identified barriers to healthy eating and physical activity. You will build on existing community strengths, ensuring that projects reflect local needs and amplify community voices.

You will work collaboratively with delivery partners, wider community organisations, and local councils, engaging relevant council teams when required. By developing strong, productive relationships, you will help create a local movement that brings together residents, services, and organisations to make it easier for children, young people and their families to eat well and stay active.

The post holder will demonstrate a strong commitment to national and local public health priorities.

Your skills   

You will bring your knowledge and experience of project management to co-ordinate and deliver co-produced neighbourhood project plans in partnership with key local stakeholders. The post requires an ability to co-ordinate and manage the Change4Life neighbourhood projects in close partnership with Public Health and Local Authority partners. The ability to think outside of the box, work in a creative and dynamic environment, excellent partnership skills with statutory and voluntary organisations are key. Strong staff management skills, excellent report writing and data analysis skills are required for this role and a thorough understanding of quality assurance and safeguarding frameworks and practice.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

For an application pack and further information please visit the intranet internal vacancies section.

Please email completed expressions of interest to:

Closing date: Monday 27th April at 23:59

Interview: Week commencing 4th May  

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

ID: 1762

At Prospect Hospice, we believe everyone deserves compassionate, personalised care at the end of life. Every pound we raise helps us be there for people and families when they need us most.

Behind every donation, every supporter and every story is data — and that’s where you come in.

We’re looking for a talented Database Manager who can turn data into knowledge, helping us build meaningful relationships with our supporters and grow the income that makes our care possible.

Hours: 20 hours per week. Hybrid working preferred although fully remote will be considered.

What is the role?

You’ll take ownership of our Raiser’s Edge database, ensuring it is accurate, efficient and used to its full potential across our fundraising and supporter engagement teams.

Working collaboratively with colleagues across fundraising, IT and finance, you’ll help us better understand our supporters, improve how we work, and make smarter decisions that support our long-term sustainability.

You’ll be joining us at an exciting time, with a new strategy in place and ambitious plans — giving you real scope to shape how data is used across the organisation.

What you’ll be doing

• Leading the management and development of our Raiser’s Edge database
• Ensuring high-quality, accurate and compliant supporter data
• Supporting teams with segmentation, reporting and data analysis
• Creating queries, dashboards and reports to track performance
• Improving processes, systems and integrations to make data work better for everyone
• Providing guidance and training to colleagues, building confidence in data use
• Championing best practice and continuous improvement in data management

About you:

You’re someone who combines technical expertise with curiosity and purpose. You understand that data isn’t just numbers — it’s people, stories and impact.

You will bring:

• Strong experience of managing Raiser’s Edge (RE NXT) in a charity or fundraising setting (essential)
• Confidence in data analysis, reporting and segmentation
• Advanced Excel skills and experience with tools such as Power BI (or similar)
• A good understanding of GDPR and data governance
• The ability to translate complex data into clear, meaningful insights
• Excellent attention to detail and a proactive, solutions-focused approach
• A collaborative mindset and a genuine passion for making a difference

Please see the job description for full details and person specification.

We offer a great range of benefits, including:

• 27 days annual leave entitlement (plus bank holidays)
• Generous contributory pension scheme and life assurance
• Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
• Employee Assistance Programme
• Family-friendly policies and practice
• Supportive induction, and training and development
• A values led, inclusive working environment
• Free parking on-site

How to Apply

To apply, please upload your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.

First stage interviews will take place by TEAMS 5-7 May and face-to-face interviews will be 13-14 May 2026.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.

We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a DBS check, satisfactory references, online and social media checks, and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.

You must tell us about any unspent conviction, cautions, reprimands, or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Contract: 12 month fixed term, full-time

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
• family-friendly policies
• 8% employer pension contribution (Aviva)
• life assurance cover at 3 x annual salary
• health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
• commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer

Dementia UK has a fantastic opportunity to join our talented Community Fundraising team as the National Community Fundraising Manager for a maternity cover. You will lead our National Team and grow income from acquiring mid-value and mass community supporters across the UK while designing meaningful, engaging supporter experiences.

You’ll work closely with the Community Fundraising management team to deliver strategy, manage budgets and monitor KPIs, while leading on innovative marketing, automated stewardship activity and the development and expansion of our Volunteer Ambassador Programme. The role combines strategic planning, data and insight, team leadership and cross team collaboration on key growth projects.

We are looking for an experienced community fundraising manager with a strong track record of income generation, budget and team management, alongside having a collaborative approach and commitment to Dementia UK’s values. You will be confident using data and insight to inform decisions, whilst bringing expertise in relationship fundraising, marketing campaigns and volunteer programme management.

We’d love to hear from you if you would like to help shape the future of national community fundraising at Dementia UK, lead a talented national team and drive sustainable growth to deliver work that makes a real difference.

This role is subject to a Basic DBS check.

Our culture

In addition to offering a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.  

Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.  

Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).  

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to feel comfortable being themselves at work.

Dementia UK is a Disability Confident employer.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK. 

*Please note that any decision on flexible working is based on business needs 

This is a varied, outward facing role focused on building strong relationships with police forces (particularly Police Scotland), federations, benevolent funds, donors, ambassadors, patients, and local stakeholders. The post holder will act as the primary engagement lead for Castlebrae, helping to raise awareness, strengthen partnerships, support income generation, and ensure our work is visible, understood, and accessible.

Key responsibilities include:

• Acting as the main point of contact for engagement activity at Castlebrae
• Building and maintaining relationships with police forces, federations, donors, and stakeholders
• Delivering presentations and attending events, conferences, and wellbeing forums
• Supporting donor recruitment, fundraising activity, and identification of funding opportunities
• Recruiting and supporting charity ambassadors and working with Police Scotland Wellbeing Champions
• Sourcing testimonials and contributing to communications and media content
• Supporting external events, hospitality, and engagement activity at Castlebrae

The role involves regular travel, with occasional evening, weekend, and overnight work.

About you

You will be confident, professional, and relationship‑focused, with experience in engagement, partnerships, fundraising, or a related field. You will be comfortable representing an organisation externally and passionate about making a positive difference.

What is the Worker-led Transition project?

The Worker-led Transition project is a collaboration between NEON and the Trades Union Congress (TUC) that aims to future-proof manufacturing jobs, accelerate climate action and push back against far-right politics in industrial communities.

The TUC estimates that the future of up to 800,000 jobs in the UK (in sectors like chemicals, automotive, steel, ceramics, their supply chains and more) depend on timely planning and investment in industry to meet the needs of a decarbonised economy. Our project supports workers in high-carbon manufacturing industries to plan for a sustainable future for their workplaces (e.g. making green steel or zero-emissions vehicles), builds alignment across the climate movement in support of a worker-led transition, and counters far-right politics in industrial communities by advancing a vision for a socially just climate transition that protects and creates well-paid, unionised jobs in the clean industries of the future. 

Purpose of the role

The purpose of this role is to support NEON’s work to build organising capacity in UK social movements, with a focus on NEON’s Worker-led Transition project. You will:

• Build support for a worker-led transition in the climate movement and industrial communities, with an emphasis on local and regional coalition and capacity-building in key industrial regions, as well as strengthening relationships with the trade union movement and industrial workers.
• Provide responsive support to movement organisations when they need it most, offering strategic and organising support and advice.

Key Responsibilities

1. Play a key role in the delivery of NEON’s movement building and organising work for the Worker-led Transition project, by strengthening relationships between the climate movement and trade union movements, and training and supporting local groups and community members to organise and campaign in support of a worker-led transition and a sustainable future for communities in key industrial regions:
   • This will involve visits to industrial sites and communities across England and Wales
2. Co-design and deliver events and trainings, where climate activists and trade union organisers and members can build relationships, strategise and plan joint action to deliver a worker-led transition
3. Collaborate with TUC staff to ensure coordinated and effective action in support of a worker-led transition
4. Work with colleagues in the Movement Building Hub to develop strategy, and join up our organising work across programmes
5. Play an active part in the whole NEON team and the Movement Building Hub Team, contributing to organisation-wide plans, including providing facilitation support for other NEON programmes as and when requested.

Who you are

Please note - this isn’t a tick box exercise and we don’t expect you to meet all of the criteria - it’s more to give both us and you an overall sense of the role, and how the skills and experience you have might map onto it. 

We’re looking for someone with a:

• Proven track record of using organising and movement building approaches to plan and deliver successful campaigns, with at least 3 years of experience. This might include: doing mapping, conducting outreach, organising mass meetings, integrating political education into campaign planning, or convening organisations to build alignment and develop shared strategy
• Ability to design and deliver a complex organising and movement building strategy in a fast moving environment, with sensitivity to movement politics
• Good communication and relationship-building skills, with the ability to communicate complex ideas clearly and work effectively with a range of movement organisations and individuals, including workers and those directly impacted by injustice and oppression
• Experience of delivering trainings and facilitating, including to those at the sharp end of injustice
• Excellent planning skills to ensure projects are designed delivered to a high standard
• Ability to work independently and flexibly in a dynamic organisation
• Experience of delivering trainings and facilitating, including to those at the sharp end of injustice
• Understanding of the climate movement or trade union movement
• Willingness to occasionally work unsociable hours (always repaid with TOIL)
• Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion
• An affinity with NEON’s aims, objectives and organisational values of solidarity, generosity and respect.

About us:

NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?”

We also aim to mirror the change we want to see in social movements in the way we run the organisation internally. To that end, we are committed to building a workplace centred on joy, care and justice, whilst maintaining healthy boundaries of what a workplace is. We do this because it is important to live our values and principles, and because strategically an organisation with a healthy culture and strong foundations ensures we are always one step ahead in the fight for a just and sustainable future.

To build a culture and community that lasts, we organise around three values:

● Solidarity - we’re here to change the system and that requires working together across issues and sectors that aren’t normally in the same room. This means placing anti-oppression at the heart of our work and building the power of people most often affected by injustice to change the leadership of our movements

● Generosity is about sharing our time, resources and learning with one another as we support each other’s work. It means being open and honest with one another, especially when we hit problems, and thinking creatively about how we positively build from there

● Respect is the bottom line for all relationships in NEON. It means being respectful of different backgrounds and life experiences and giving space for all voices to be heard. This often means listening more than we talk and being open to changing ourselves as a result of what we hear.

We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.

So:

• We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.
• We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave

There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.

Dates:

Closing date: 10th May 2026, 11.59pm

Interview dates: 1st interviews (online) Tuesday 26th & Wednesday 27th May 2026, 2nd interviews (in person) Wednesday 3rd June 2026

Please visit our website for more details and to apply.

Senior Trusts Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

At Sense, we believe everyone should be able to take part in life—no matter their disability. Every day, we work alongside people who are deafblind or have complex disabilities so they can communicate, connect and thrive.

We’re now looking for a Senior Trusts Officer to join our ambitious and friendly High Value Relationships team in London on a six months fixed term contract covering maternity. This is a fantastic opportunity for a motivated and relationship-driven fundraiser to play a key role in growing income from charitable trusts and foundations, making a direct difference to people’s lives across the UK and internationally.

About the Role

As Senior Trusts Officer, you’ll lead on securing and developing trust and foundation partnership, building a sustainable income stream that fuels Sense’s life-changing work.

You’ll manage your own portfolio of funders, both warm and new, developing strong, long-term relationships and writing compelling, bespoke proposals and reports. Working towards an income target of £250,000 and above, you’ll help shape and deliver our trust fundraising strategy.

This role offers real variety: researching new opportunities, meeting with funders, crafting persuasive cases for support, and collaborating with inspiring colleagues across Sense’s projects and services.

Key Responsibilities

• Work in partnership with the Trusts Manager and Head of High Value to develop and implement a strategy and Annual Plans for the Trusts Team to maximise income
• Contribute to the pipeline of Trust funding opportunities through upkeep of and additions to existing systems
• Research, approach and establish relationships with prospective funders with the view of achieving long term relationships
• Establish and develop positive strategic relationships with key people in the funding organisations
• Develop strong and effective relationships with other members of the team and colleagues in Sense operations.

Please review the full job description attached for further details about the role responsibilities and person specification. 

What we're looking for

You’ll be someone who combines strategic thinking with creativity and care. With at least two years’ experience in trust and foundation fundraising and a track record of meeting or exceeding income targets, you’ll be confident managing relationships and writing outstanding funding proposals.

You’ll bring:

• Excellent written and verbal communication skills
• Experience cultivating and stewarding trust relationships
• Strong organisational and research abilities
• A proactive, collaborative attitude and the confidence to work independently

Experience using CRM systems (ideally Dynamics) and a genuine passion for Sense’s mission will help you thrive in this role.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we will be screening candidates as we receive applications and reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

A fantastic opportunity has arisen for a Financial Accountant with a Japanese cultural institution, on a full-time (35 hours per week), 6-month FTC basis. As Financial Accountant you will provide hands-on accounting support to ensure accurate financial records, a clear audit trail, and timely delivery of year-end and audit requirements.

There is hybrid working in place at this organisation with 1 day per week required in their central London office.

As Financial Accountant, you will:
- Prepare and post journals with appropriate supporting documentation

- Complete bank, balance sheet and control account reconciliations

- Support preparation of statutory accounts and audit schedules, including resolving historic issues

- Assist with clearing historic accounting backlogs

- Ensure compliance with internal financial controls and procedures

The successful applicant will:
- Have significant demonstrable experience in finance, in a similar role
- Be a fully qualified accountant or qualified by experience
- Be expert level proficiency in excel

- Have experience of using Xero

- Have experience with VAT, Purchase Order (PO) management, year-end processes and balance sheet reconciliations
- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Role Overview:
The Talent Set is delighted to partner with an organisation dedicated to making a positive impact within the charitable sector on the role of Senior Events Marketing Executive. This pivotal position involves managing the marketing and promotional activities for a diverse portfolio of events, with a focus on community engagement and fundraising initiatives, ensuring every project enhances the organisation’s mission and reach.

Key Responsibilities:

• Develop and implement marketing strategies for a range of community and fundraising events, ensuring alignment with organisational goals.
• Coordinate all aspects of event marketing projects, including content creation, design, external supplier management, and logistics, to meet deadlines and budget requirements.
• Manage communications with external partners such as printers and creative agencies, ensuring high-quality outputs within cost constraints.
• Collaborate across teams to produce engaging content for social media, newsletters, flyers, and other marketing materials, maintaining brand consistency.
• Source imagery, stories, and other resources to promote events through printed and digital channels, including social media campaigns.
• Oversee event photography, liaising with staff and volunteers, and ensuring necessary consents are obtained.
• Maintain and update the organisation’s website and intranet with the latest event information, ensuring content accuracy and relevance.
• Support delivery of digital communications such as email campaigns, e-newsletters, and targeted outreach to maximise engagement.
• Build and sustain positive relationships with external stakeholders and internal teams, ensuring collaborative working and project success.
• Act as the primary contact for all marketing needs related to the organisation’s events, overseeing planning, execution, and post-event analysis.

Person Specification:

• Extensive experience managing marketing for events, particularly within the charity or community sector.
• Proven ability to develop strategic marketing concepts across various channels including digital, print, and social media.
• Strong content creation skills, with experience in writing high-quality materials and managing multiple projects simultaneously.
• Excellent stakeholder management skills, with the ability to work collaboratively across different teams.
• Knowledge of digital marketing tools, email campaigns, CMS platforms, and social media strategies.
• Well-organised, with the ability to prioritise tasks efficiently under pressure.
• A proactive team player with good communication skills and high personal integrity.
• Willingness to learn about relevant cultural and organisational contexts and adapt accordingly.
• Possession of a driver’s licence and willingness to travel as required.

What’s on Offer:

• Salary: £32,000 to £36,000
• Location: Hybrid – London
• Contract: Permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Digital Marketing Specialist (Paid Media)

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary for Digital Marketing Specialist (Paid Media)

• Lead and oversee Bowel Cancer UK’s paid advertising programme, ensuring activity is strategic, insight‑driven and aligned with organisational goals.
• Work collaboratively with teams across the charity to raise awareness of our cause, drive supporter acquisition and increase income.
• Manage paid media campaigns end‑to‑end, from scoping and briefing through to execution, reporting and continuous improvement.
• Take a hands‑on approach to campaign delivery while also providing strong project management and stakeholder engagement.
• Oversee paid media platforms and work closely with external agencies to optimise performance and maximise value from suppliers.
• Play a pivotal role within the Digital Marketing and Engagement team, using strong analytical skills and deep channel knowledge to broaden our reach and ambitions.
• Contribute to meaningful, mission‑driven digital marketing that makes a real impact.

We welcome applications from candidates seeking flexible working patterns and are happy to discuss this at interview.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.

Applications will be reviewed on a rolling basis, and interviews may be held before the closing date.

Role Overview:
The Talent Set are delighted to partner with their client on a fantastic New Business Manager - Corporate Partnerships role. This senior position offers the opportunity to lead strategic corporate partnership development, driving income growth and impactful collaborations within a dynamic, mission-led organisation.

Key Responsibilities:

• Develop and execute a high-level strategy to identify and secure significant new corporate partnerships that support organisational goals.
• Lead a team to deliver a strong pipeline of high-value partnerships, including proposals, negotiations, and closing deals.
• Build and maintain relationships with senior corporate stakeholders, representing the organisation professionally and effectively.
• Oversee the development of compelling partnership proposals, ensuring alignment with organisational values and objectives.
• Collaborate cross-functionally to maximise partnership value, including exploring opportunities for gift-in-kind, volunteering, and other added value.
• Manage and report on team targets, budgets, and risks, ensuring delivery within agreed parameters.
• Lead and support team development, promoting a culture of continuous improvement and inclusive working practices.
• Ensure compliance with relevant governance, legal, and ethical standards in all partnership activities.
• Act as a senior representative where necessary, advocating for the organisation’s mission and goals.

Person Specification:

• Proven experience securing six-figure corporate partnerships with a track record of negotiating and closing complex deals.
• Strong relationship management skills, capable of engaging senior corporate contacts and fostering long-term collaborations.
• Skilled in developing persuasive proposals, pitches, and partnership agreements.
• Experience managing a pipeline, setting targets, forecasting, and reporting on income delivery.
• Ability to lead, mentor, and support team members to achieve shared objectives.
• Knowledge of charity legislation, governance, and ethical fundraising standards.
• Market awareness, with the ability to identify emerging opportunities and sector trends.
• Excellent communication skills, with the confidence to influence and negotiate at senior levels.
• Collaborative and adaptable team player, committed to inclusive and equitable practices.

What’s on Offer:
Salary: £47,000 to £53,000
Location: London – Hybrid
Contract: 9-month FTC

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Hours: 37.5 hours, Monday – Friday (with the occasional Saturday)

Contract type: Permanent 

Salary: £37,522.87 - £42,744.88 (dependant on experience and skills)

What can we offer you
Supportive Team Culture - Work alongside a diverse, close-knit team delivering holistic care to a wide range of clients.
True Work-Life Balance - Enjoy your evenings, weekends, and bank holidays — no late shifts or Sunday work.
Tailored Training - Receive bespoke, on-the-job training to help you thrive and grow in your role.

About the Role:

Reporting directly to the Regional General Manager, the Operations Service Manager will lead the Treatment Centre Operations team in delivering exceptional outcomes aligned with our organisational priorities. In this pivotal role, you will provide strong leadership and effective management to ensure operational goals support our broader mission.

You will foster a culture centred on safety, outstanding client experience, and sustainability within the treatment centre. A key part of your role will be optimising resources—including staff, consumables, equipment, and facilities—to ensure efficient and effective service delivery.

Collaboration will be essential, as you’ll work closely with fellow Operations Service Managers and cross-functional teams to drive organisational success and maintain consistent, high-quality service. Occasional travel to nearby Community Treatment Centres will be required to deepen your understanding of the role and its operational context.

To excel in this role, you must possess the following essential skills:

• Exemplifying desired behaviours through role modelling
• Collaborating effectively with others
• Inspiring and driving a motivated and productive team
• Making sound business decisions
• Providing a client-focused service that exceeds expectations
• Communicating key concepts, priorities, and challenges effectively throughout the organisation
• Experience of facilities management and contractor management is desirable.
• Experience of working in a Healthcare setting or with the Care Quality Commission is desirable

What We Offer:

Financial Benefits

• Competitive salary with progression opportunities
• Aviva pension (up to 5% employer contribution)
• Blue Light Card perks (4,000+ discounts)
• Salary sacrifice schemes (bike, season tickets)
• Eye care contributions
• Long Service rewards

Wellbeing Support

• Extra annual leave for your birthday and buy and sell scheme 
• 24/7 GP access via Employee Assistance Programme
• Mental Health First Aiders
• Family-friendly policies and potential flexible working options

Career Development

• Paid training and development
• Clear internal progression pathways

We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.

MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.