Team Administrator Jobs

Global IT Operations Manager

Contract type - Permanent, Full Time, Hybrid

Location: The role will be based in the UK or one of the following countries where WaterAid works: Sweden, South Africa, Kenya, Pakistan or Nigeria, subject to right-to-work eligibility in the respective countries.

For the UK Location, we offer hybrid working: A minimum of 40% of working time is spent face-to-face, in a WaterAid office. For UK-based staff, WaterAid is located at Canary Wharf, London and this will be your location and contract base.

Salary & Benefits: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below Role-based in

• UK, Grade 3: £48,314 - 50,729 GBP with benefits
• Sweden, Grade D: 37,000 - 47, 000 SEK per month with benefits
• South Africa, Grade F: 716,121 - 895,152 ZAR per annum with benefits
• Nigeria, Grade F: 16,281,102- 20,747,993 NGN per annum with benefits
• Pakistan, Grade F: 3,960,000 - 7,376,916 PKR per annum with benefits
• Kenya: competitive salary package with benefits

About WaterAid:
Want to use your skills in IT Service management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference. Join WaterAid as Global IT Operations Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:
The WaterAid IT team is customer-facing with a remit for front-line service operations, cyber security, technology change and project delivery, in addition to the development and support of IT infrastructure and application services running across our global organisation. The team also has direct responsibility for 250+ staff working in the UK and provides services and support for WaterAid staff across 20+ countries.

About the Role:

• Manage a team of IT professionals, providing guidance, performance feedback, and professional development opportunities whilst creating a sense of teamwork by pulling together colleagues with differing skillsets and expertise.
• Implement processes for tracking procurement, deployment, maintenance, and retirement of all IT assets including hardware, software, and licenses. This will require collaboration with our managed service provider.
• Act as the ITSM tool global administrator, assisting country program offices with maintenance, support, access, development of processes & training.
• Develop, update, and enforce IT policies and procedures in alignment with industry standards and organisational goals.
• Manage the IT departments hub on the internal intranet platform, ensuring that it provides up-to-date information, news, and resources to employees.
• Oversee the transition of completed IT projects from the internal IT operations team, with potential collaboration from 3rd parties to the MSP service delivery team.
• Collaborate with the finance department to code, integrate, and maintain IT-related financial transactions in the organisation's financial systems ensuring accurate allocation of costs, budgets, and expenses related to IT operations.
• Provide oversight and leadership to the Global IT Operations team to ensure a high-quality service is delivered that meets the needs of the stakeholders.
• Establish and maintain a centralised knowledge base repository containing technical documentation, troubleshooting guides, best practices, and user manuals.
• Ensure that IT policies are communicated effectively to all relevant stakeholders and are consistently followed.
• Evaluate and implement automation tools and technologies to streamline repetitive tasks, improve efficiency, and reduce human error.
• Develop technical relationships with key suppliers and business partners.
• Ensure that project handover agreements are clearly defined, detailing responsibilities, documentation, support processes, and timelines.
• Develop and manage the IT operations budget, identifying cost-saving opportunities without compromising service quality.
• Organise the establishment and configuring of training resources for global IT staff as required.

About You:

• Proven experience in IT Service Management.
• Effective leadership and team management skills to coordinate cross-functional teams and drive collaboration.
• Demonstrate a deep understanding of ITIL framework and practices to ensure effective IT operations.
• Experience of working in technical teams delivering complex solutions.
• Strong interpersonal, negotiation and influencing skills and experience of liaising with senior stakeholders to deliver activities.
• Strong analytical and problem-solving abilities to identify process bottlenecks and implement improvements.
• Project management skills with the ability to prioritise tasks and manage multiple initiatives simultaneously.
• Excellent communication skills, both written and verbal, to convey complex technical information clearly to various stakeholders.
• Be able to demonstrate evidence of delivering successful target operating model improvements.
• Adept at using relevant software tools and platforms for asset management, knowledge base management, project management, and more.

Desirable skills

• IT Project Management expertise
• ITIL Certification
• In depth knowledge of the agile delivery cycle.
• Worked with a Managed Service Provider in a previous role.

Closing date: Applications will close at 23:59 on 6th May 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.

How to Apply: To see the full job pack, please click 'Apply'. Please answer the following questions when submitting your covering letter using no more than 2 sides of A4.

• What excites you most about joining WaterAid?
• What is the depth and breadth of your experience leading IT Service Management across different regions?

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Our Commitment

Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
 

Do you believe in the power of learning and evidence to improve outcomes for some of the world’s most vulnerable young children and caregivers?

If the answer to this question is yes, this is the role for you!

The Moving Minds Alliance (MMA) is an advocacy impact network focused on Early Childhood Development in Emergencies (ECDiE). It comprises a (growing) network of 38 organizations working together to increase the quantity and quality of funding, policy prioritization, and leadership needed to effectively support young children and caregivers affected by crisis and displacement. MMA’s goal is for all children and caregivers to have access to the power and resources necessary to meet their self-determined needs in an environment of dignity, equity and care, especially in situations of national and international displacement.

MMA does not provide funding for implementation of early childhood programs. As a network, its activities are led by members collaborating in working groups responsible for operationalizing specific areas of work, with support from the Core Team and some external consultants. Operational costs and activities are financed by a sub-group of philanthropic foundations, which are part of the overall MMA membership, through a combination of annual member fees and additional donations and grants. A Steering Committee provides overall strategic direction. MMA is hosted by the International Rescue Committee (IRC-UK).

Our Vision: Rebuilding resilience of the youngest refugees

Forced displacement worldwide is at a record high. Young children and caregivers are disproportionately represented among those fleeing from emergencies and crisis-affected contexts. More than 43 million children have been displaced by conflict. One in four children around the world lives in contexts affected by conflict or disaster. Most children born in displacement will go on to spend their entire childhoods away from home.

Children’s experiences during their formative early years shape the architecture of the brain. This creates the foundation for future development, learning and physical and mental health. Prolonged exposure to violence and toxic stress can have life-long negative effects on children’s development. It can lead to higher levels of depression, anxiety, and in some cases post-traumatic stress disorder. Evidence indicates that quality ECDiE services that support parents, caregivers, and families to provide nurturing care during crisis can mitigate the negative effects of trauma and stress on young children and promote resilience and well-being for a lifetime.

Whilst the international community has made significant efforts to ensure children have access to basic healthcare and nutrition, more must be done to ensure that caregivers and young children can access quality ECDiE services. These services are severely lacking in crisis situations across the globe, as well as in communities hosting refugees and asylum-seekers.

The Purpose of the Role

The Knowledge Management and Learning Lead is a critical new appointment. The post-holder will support MMA’s ambition to become the thought leader and ‘go-to’ agency for the latest global, regional and local thinking, evidence and advocacy content on ECDiE. They will strengthen MMA’s capacity for disseminating learning and evidence for impactful advocacy, promoting uptake of evidence that emerges from research, linking researchers with policy makers and practitioners who can use it, including the development of learning products and policy statements.

The post-holder will understand that high quality research, information and learning exchange is the lifeblood of an effective network. They will support MMA to systematically strengthen learning and knowledge exchange. They will ensure that the views and perspectives of affected children, caregivers and communities are centred. They will support the Research Forum on Young Children in Emergencies, which generates research that can be used to influence policymakers and practitioners to provide more effective support to enable young, displaced children and their families to thrive.

Responsibilities:

1. Develop and implement MMA’s MERLA framework and Strategy with the support of technical experts from across the MMA network:

a. Define MMA’s learning agenda and gather data and evidence on its core research questions.

b. Collect, curate and aggregate learning across MMA member initiatives and generate evidence on the outcomes / impact of MMA activities.

c. Harvest, distil and (internally and externally) disseminate evidence and learning on ECDiE from its members.

d. Create platforms and processes to support and enhance internal learning, knowledge sharing, and alignment across the MMA membership and Working Groups.

e. Develop mechanisms to support the MMA’s ongoing performance improvement. This includes ensuring that appropriate digital platforms are in place for data collection and working with the MMA Director to make sure that our learning approach is supported through effective use of data.

f. Work with the Communications Manager to curate, build and share our digital library of resources, information and knowledge across the Alliance membership.

g. Identify, engage and support local partners to harvest emergent evidence from community-based innovations in ECDiE. Present this evidence in case studies and other learning products which can be used to increase the effectiveness of advocacy.

h. Increase outreach to and collaboration with regional and global organizations working on issues related to young children in emergencies through participation in events and meetings.   

2. Oversee the annual production of key learning products. This will include reports which summarise the extent to which national humanitarian and climate response plans identify and prioritise young children and caregivers.

3. Provide day to day co-ordination and support to the Moving Minds Alliance Research Forum. This will include:

a. Organizing and producing webinars, to shed light on ongoing research efforts taking place worldwide, specifically focused on young children and families in emergency contexts.

b. Creating monthly research roundups to compile the most recent, relevant, and impactful research findings in ECDiE.

c. Promoting the “Meet the Fellows” series on the MMA’s social media platforms (LinkedIn & Twitter), in collaboration with the Communications Manager.

d. Expanding participation by members and Research Fellows at conferences and events.

As part of a small team, the post-holder will also share the MMA team’s collective responsibility to deliver an effective and impactful secretariat function. 

Key Working Relationships

The Knowledge Management & Learning Lead will work independently, reporting to the MMA Director. They will be a senior member of the core team and will be expected to support day-to-day activities. The post-holder will work collaboratively with MMA member representatives. They will work alongside MMA working groups and committees, such as the Steering and Strategy Committees

They will work closely with the Arab Resource Collective (ARC – the host organization of ANECD) in Lebanon and BRAC IED in Bangladesh, two of MMA’s key members which will be actively involved in the management of The Research Forum.

The role will involve coordinating with monitoring and evaluation and/or programmatic staff from the different organisations across the membership and with our partners.

They will identify, engage, and work with local partners directly involved in implementing ECDiE in diverse contexts and settings.

They will collaborate with IRC team members where required. From time to time, they may oversee consultants.

PERSON SPECIFICATION

 Essential

Skills, Knowledge and Experience.

You will bring a track record of:

· Curating and disseminating research and learning to influence policymakers and practitioners.

· Using research and learning to strengthen network members’ engagement and enhance collective impact.

· Developing and implementing relevant and proportionate monitoring, evaluation, research, learning and accountability frameworks.

· Using innovative and creative approaches (jncluding participatory, qualitative research methodologies and data collection tools) to support local ‘non-research specialist’ partners to generate research and learning across a variety of diverse, typically low resource settings.

· Developing strategies to strengthen advocacy to diverse national, regional and global decision makers using research and learning generated by local partners.

· Practical application of research ethics and safeguarding.

· Working in a network with proven ability to build effective relationships and matrix-manage across geographically dispersed teams and organisations.

· Recruiting and managing technical experts, ensuring their products are useful and incorporated into ongoing work.

Values & attributes

Passionate about and committed to:

● Using research, evidence and learning to contribute to sustainable change for children in crisis.

● Commitment to the decolonization of knowledge and learning

● Principles of equity, transparency and inclusion.

● Ensuring systems, approaches and relationships are free from any form of racism, bias, discrimination, or exclusion.

Is excited to:

● Bring a creative, entrepreneurial, and dynamic approach

● Work independently with light touch supervision.

· Use knowledge and learning to strengthen the quality of network collaboration, convening and relationships.

· Able to work in a dynamic, dispersed and adaptive team, comfortable with complex challenges.

MMA’s Core Team and pooled fund is held by the International Rescue Committee. As such, staff are employed on IRC contracts.

Candidates must have the right to work in the UK. The deadline is for 17th of April 2024. The salary for this role is £55,000 per annum.

IRC-UK is committed to equality of opportunity and non discrimination for all applicants and employees. IRC-UK seeks to ensure we achieve diversity in our workforce regardless of gender, race, religious belief, nationality, ethnic/national origin, sexual orientation, age, marital status or disability. IRC-UK welcomes applications from all candidates, including underrepresented groups and refugees who have the right to work in the UK.

IRC UK will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application and/or interview process, and for essential job functions if appointed to a role. Please contact us if you may need such adjustments

Lead Counsellor (Full-Time)

Reporting to the Project Director, the Lead Counsellor will be leading a team of up to 10 counsellors, overseeing the counselling service of the Ethnic Minority Well-being Centre, an initiative of the HKSAR Government.

The selected candidate will benefit from working in the collaborative and professional environment of a fast-growing Hong Kong NGO, engaging with a group of global mental health advisors as well as contributing to the betterment of Hong Kong community’s ethnic minority population.

Key Responsibilities

Oversee the Ethnic Minority Well-Being Centre’s cases, protocols, supervision, administration and capacity building, including but not limited to the following:

• Oversee all cases accepted by the Ethnic Minority Well-being Centre and ensure the counselling team are conducting counselling treatments according to the standard practices and protocols of the Centre.

• Work with Project Manager to manage screening and intake of all cases, and assign cases to appropriate counsellors

• Work with Counsellors to manage risk assessments and the case follow-up process with clients, and filing of these notes.

• Work closely with Senior Management on managing protocols around potential clients and  clients with suicidal risks

• Provide supervision to the counsellor team

• Provide direct counselling to clients

• Review and enhance service protocols as necessary

• Provide necessary information of counselling cases for reporting purpose to stakeholders and funder

• Develop content and deliver talks, including capacity building training, for social workers, mental health professionals, teachers, NGO staff and other stakeholders

• Lead Counsellor will also be expected to be under supervision by an external experienced counsellor and should meet the supervisor once every month

The individual MUST:

• Be a registered clinical psychologist recognized by one of the following organisations:

  • Hong Kong – Hong Kong Institute of Clinical Psychologists; Hong Kong Psychological Society

  • Australia - Australia Psychology Accreditation Council

  • Canada - Canadian Psychological Association

  • UK - Health and Care Professional Council

  • USA - American Psychological Association

• Be a master degree holder in counselling/clinical psychology or relevant subject discipline;

• Native in English (speaking and writing) and near native (speaking fluently) in at least one of the following languages, Hindi or Urdu, with additional languages such as Pashto, Punjabi or Nepali an advantage.

• At least 10 years of experience in direct psychotherapy/ counselling service delivery and at least 3 years of experience in providing Cognitive Behavioral Therapy

• Direct supervision experience for at least 3 years

• Experience in managing staff

• Experience of working with target clientele (ethnically Indian, Pakistani, Nepali and Filipino clients) with preference to individual with Hong Kong experience

• Be proficient in Microsoft Office, in particular; Microsoft Word, Excel, and Power Point

• Be self-motivated with good interpersonal skills and strong organisational skills

• Be able to work independently, manage multiple priorities under pressure, trouble-shoot and

  to meet short-term and long-term deadlines

Only successful candidates will be contacted. The Zubin Foundation is an equal opportunity employer.

Come and join the University of Cambridge Development and Alumni Relations office!

Associate Director, London
Ref: DH41255
Location: Central Cambridge with frequent travel to London
Salary: £45,585 - £57,696 per annum

Development and Alumni Relations is expanding, and the Associate Director, London is a key appointment. You will work to build and strengthen our networks of alumni and supporters in London, where many of the University's most important and longstanding supporters are based. You will have the opportunity to work on six- and seven-figure gifts, securing philanthropic support for priorities across the Collegiate University, such as building a new Children's Hospital, ensuring global food security, powering a zero-carbon future, protecting endangered ecosystems, understanding the implications of AI, and ensuring everyone has access to world-leading education, regardless of background.

You will be part of the International and Regional Team, reporting to the Head of Development, London. You will work with academics across the full breadth of the Collegiate University, giving you an opportunity to pursue truly donor-led major gift fundraising. In a team and University characterised by ambition and the pursuit of excellence, you will find yourself among academic and development colleagues who are among the very best in the business.

You will be a talented major gifts fundraiser or equivalent who wants to secure gifts at the transformational level. You will be a self-starter, collaborative, robust, innovative in approach and a great communicator. Key to your success will be the ability to engage with high-net-worth individuals and senior academic and administrative staff across Collegiate Cambridge.

This position is an exciting opportunity to join a team that works at the cutting edge of what we do at an institution where philanthropy has real impact. We have extraordinary aspirations, come and join us in making them a reality.

This role is based in central Cambridge - we are open to hybrid working which can be discussed at interview.

The postholder will need to be able to travel frequently to the London area as well as occasionally travel within the UK.

The closing date for this position is 6th of May 2024.

First round interviews for this position are anticipated to take place the week commencing the 13th of May.
Second round interviews are anticipated to take place the week commencing the 20th of May.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please quote reference DH41255 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

No agencies please.

Role Overview:

The Talent Set is thrilled to be working with a fantastic membership organisation as they search for a Senior Sales and Marketing Executive to support them for an initial 2–3-month period.

This role is ideal for someone skilled in copywriting, data management/CRM, sales, and account management. Your main tasks will include collaborating with the Events, Marketing, and Membership teams to execute successful strategies.

Key Responsibilities:

• Develop effective sales and promotional email campaigns for 12-14 annual events, aiming for an annual event revenue of around £1m.
• Craft engaging marketing emails to boost engagement and increase ticket sales.
• Utilise email marketing best practices, such as A/B testing, segmentation, and personalised targeting.
• Proficiency in using email marketing platforms, with a preference for Dot Digital.
• Manage CRM systems to oversee sales pipelines and utilise external data sources and desk research.
• Develop and manage target lists for marketing campaigns.
• Strong administrative skills, particularly in Excel and Word, to manage ticket sales documentation.
• Assist in budgeting, financial mapping, and modelling exercises for ticket sales.
• Handle event bookings and related administration tasks.
• Analyse sales trends, feedback, and market trends, providing regular reports to colleagues and senior management.
• Foster relationships with both members and non-members, understanding their interests and needs to match with our events.
• Generate sales through various communication channels, including email, phone calls, and face-to-face meetings.
• Represent the organisation at events and network with members.
• Develop a high level of understanding of the organisation’s members and events to effectively target and sell events.
• Support the membership and commercial team with ad hoc project-based activities related to member relationship management.

Person Specification:

• Proficiency in CRM systems, particularly Microsoft Dynamics.
• Advanced knowledge of MS Office, especially Excel for data management and analysis.
• Self-motivated with a positive attitude and strong work ethic.
• 3-5 years of marketing/sales experience preferred.
• Excellent copywriting skills and the ability to present ideas effectively.
• Organised, methodical, and able to manage multiple priorities.
• Strong relationship-building skills with the ability to influence at all levels.
• Professional and persuasive communication skills.
• Collaborative and consultative approach.
• Knowledge of private capital/financial services is an advantage, but not essential.
• Interest in or eagerness to learn about the private capital industry.

What’s On Offer:

• Immediate start in a full-time role
• Competitive day rate of £181.82 per-day + £22.63 daily holiday pay = total of £204.44 per-day PAYE.
• Hybrid working with just days per-week in Central London
• 2–3-month contract with possibility of extension or even going permanent.

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role. 

Commitment to Diversity:

The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Title – Registered Manager - West Midlands

Pay - £52,939 per annum + £750 Homeworking Allowance per annum + £1,500 Out of Hours Allowance per annum.

Hours - 35 Hours per Week

Contract - Permanent

Location – Homebased - working with our team across West Midlands.   Occasional travel will  be required.

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults.  New staff will join us as we  embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

We pride ourselves on our flexible working opportunities, an extensive wellbeing programme and our benefits package, all curated to support a healthy work-life balance for all our staff. We will also invest in your learning, supporting you to grow and develop during your employment with TACT.  You will be encouraged to attend personal and professional development opportunities and will have access to learning and resources to empower you to advance your knowledge and skills.

We are currently the 4th Best Charity to work for and the 16th Best Mid-Sized Company in the UK according to The Best Companies criteria and our survey results have evidenced “outstanding” levels of engagement amongst staff in recent years. You can view our Best Companies summary video here.

Reporting into the Director of Children’s Services, the post holder has Registered Manager responsibilities for a wide-reaching geographical area which will have a staff team of Social Workers, Family Finding Worker, Engagement & Activity Practitioner, Consultants, Panel Members and Administration team. The post holder will prioritise trauma informed and therapeutic methodologies and actively support and encourage diversity and inclusion within all aspects of the role.

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus bank holidays (pro rata if part time).
• Flexible working arrangements (including compressed hours, flexibility around core hours, and volunteer days policy).
• Family-friendly policies.
• Homeworking ‘bundle’ including annual allowance of £750, IT equipment and a loan for home office set up.
• Stakeholder pension scheme (salary sacrifice) and life insurance from day one.
• Employee Assistance Programme (including free CBT counselling, remote GP appointments, physiotherapy, mental health support and second opinions).
• Fantastic professional learning and personal development opportunities.

An Enhanced DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Midnight on Sunday 12th May 2024.

Interview Date: Monday 27th May 2024  (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

TACT does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.  TACT reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.

This is a fantastic opportunity to work with one of the UK’s leading charities as Legacy Income Manager and make a significant contribution to helping save lives at sea.

Two thirds of the RNLI’s operations are funded from legacies, and we are looking for the right individual to lead the Legacy Income department, ensuring that income is maximised, and all legal requirements are met. Dealing with over 4,000 open cases at any point in time, the department offers the full range of technical challenges including dealing with the funding of up to 100 projects.

You will serve as an ambassador of the RNLI in dealing with banks, executors, solicitors and other charities as well as providing a first-class service to internal departments, executive management, our trustees and volunteers.

We are looking for an excellent people manager with a strong technical background in legacy administration. You will have significant probate experience gained preferably in a charitable environment, be an expert in dealing with contentious matters and will ideally be a member of the Institute of Legacy Management.

To succeed, you will enjoy working with people, have a strong customer focus and have excellent skills in communicating complex issues to a variety of customers.

This post is subject to clearance of a finance check - satisfactory to the RNLI.

For more information and to apply, please visit our recruitment page.

Closing date: 12 May 2024.

Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

Parish Development Adviser

Join a living, growing network of more than a thousand churches, chaplaincies, and schools with a vision to be a more Christ-like organisation for the sake of God’s world: more contemplative, more compassionate, and more courageous.

We are seeking a Parish Development Adviser who will work as a key member of the Dorchester Episcopal Area Team to support and resource parishes, benefices and deaneries as they discern and develop their missional priorities.

Position: Parish Development Adviser

Location: Oxford/hybrid (2 days per week remote)

Hours: Full-time, 37 hours per week

Salary: £48,299.07 - £52,014.55 per annum

Contract: Permanent

Closing Date: Midday on Thursday 23 May 2024

Interview Date: Thursday 6 June in Oxford

The Role

You will be part of a large, creative, and highly skilled group of colleagues in the Department of Mission and Ministry. Together we work to enable the growth of the local church and to support work across the whole diocese in five key areas: discipleship and social justice, children, young people and families, formation for ministry, new congregations, and vocations to ordained and lay ministry.

About You

Open to lay and ordained candidates, you will have experience in consultancy and facilitation with groups and individuals along with the gift of listening and asking good questions. You will have an understanding of mission and of how local churches can grow through engagement and deepening relationships with those in their locality.

You will be comfortable in encouraging and facilitating the development of new congregations of every type, tradition, shape, and size.

The Organisation

The Diocese is the administrative area of the Church, broadly speaking, covers the three counties of Berkshire, Buckinghamshire, and Oxfordshire. There are 815 churches in the Diocese – more than any other diocese in the Church of England. So, in many ways the best description is that it is the family of the 55,000 or so regular worshippers in these churches.

Only shortlisted candidates will be contacted for interviews. If you do not hear back, your application has not been successful.

Please note that the person appointed will be a baptised Christian, lay or ordained, who is a communicant member in good standing with the Anglican Church or a church that is a member of the Churches Together in Britain and Ireland. As you will represent and speak on behalf of a Christian organisation, the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

You may also have experience in areas such as Parish Development Advisor, Church Development Advisor, Church Partnerships, Community Engagement, Parish Engagement, Church Engagement Advisor, Church Community Advisor, Parish Liaison.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Internews seeks an experienced Project Director for a four-year European Commission (EC)-funded project to advance the global response to increasing the resilience of at-risk independent media. The Project Director will lead and manage a consortium of four international NGO and academic implementing partners, overseeing and coordinating the design and implementation of a diverse portfolio of activities in multiple countries worldwide, as well as project monitoring and evaluation and a robust learning agenda. Strong skills in project financial management and communications are required.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

· Lead the Inception Phase of the project, working closely with consortium members, the EC, and other awardees to finalize target country selection, select research initiatives, draft the project workplan and monitoring and evaluation plan, and determine country-based activities.

· Serve as Internews’ primary point of contact with the European Commission, establishing and managing strong partnerships and dialogue with EC representatives in Brussels as well as country-level delegations.

· Effectively manage the project consortium, ensuring transparent communication processes and protocols.

· Pro-actively coordinate activity design and management with Internews Regional and Thematic Directors who manage Internews programming in key geographic regions and technical areas.

· Provide strategic, operational and representational assistance to ensure that activities are meeting their goals and targets, recommending program adjustments when necessary to keep the project on track;

· Regularly travel to London and Brussels, as well as target countries, for project and donor management purposes;

· Cultivate and strengthen relationships with local partner organizations and ensure that implementation is responsive to the needs of partners and beneficiaries;

· Track and report project progress and activities monthly against work plans;

· Oversee program monitoring and evaluation to ensure effective implementation and to measure activity impact;

· Working with the Monitoring and Evaluations specialist and team, ensure a robust learning agenda and deliver a learning symposium at project’s end with the consortium and EC.

· Maintain a thorough knowledge of key issues affecting independent media (print, broadcast, digital), and a general understanding of the challenges and opportunities facing independent media globally;

· Ensure the project is in compliance with all grant and cooperative agreement rules, requirements and regulations as well as with Internews internal policies and procedures;

· Serve as the primary budget authority over the project, responsible for ensuring all costs charged to the project are allowable, reasonable and correctly allocated;

· Accept fiduciary responsibility for all funds advanced for the purpose of the project;

· Understanding of and demonstrated commitment to upholding Internews’ Core Values.

 

SUPERVISORY RESPONSIBILITIES

Manage and oversee all project staff.Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

QUALIFICATIONS

· At least 10 years of experience in media and program development, including senior-level management of personnel and financial administration;

· Donor grant management experience with EU funding and wider donor experience is essential;

· Professional experience in the media sector is an asset; experience managing assistance programs supporting media and/or civil society required.

· Experience as a manager or trainer with professional capacity-building programs for journalists and media outlets an asset.

· Demonstrated knowledge and experience in some or all of the following areas:traditional, digital, and social media; media and internet law and policy; information disorders/ disinformation; and/or sustainability models for media;

· Excellent soft skills, including diplomacy, interpersonal and communication skills, with a problem-solving attitude and as a self-starter who works both independently and as a collaborative team player;

· Willingness to travel regularly to London and Brussels, as well as target country visits;

· Additional language skills are a plus;

· University degree or equivalent experience.

Vacancy Timeframe: 

Deadline for applications: 09 May 2024

Candidates must submit a succinct cover letter of no more than 2 pages explaining how they satisfy the requirements of the role, and a CV highlighting relevant experience. Successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer. 

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position. 

This position will be located in the United Kingdom and therefore a successful applicant must both be present in the UK for the duration of the assignment and be able to demonstrate their Right to Work in the UK in order to commence employment.

The mental health agenda has never been more important. Havant and East Hants Mind’s impact has never been greater.

We have undergone a period of significant growth and innovation, because of this it’s an exciting time to play a leading role in delivering Havant Mind’s strategic goals.

We are looking for a candidate that is a compassionate and authentic individual and highly skilled in strategic and financial leadership, organisational development and negotiating at local, regional and national level.

With the retirement of our CEO after 30 years, it is vitally important to recruit someone not only with the right skills and experience. But also, the right personal characteristics to get the most out of the existing senior leadership team who have been fully empowered to deliver the service development and growth and can provide continuity and such a time of significant transition in leadership.

If you think you can achieve the impact, we’re looking for we would love to hear from you. 

To apply, please complete a HEH Mind application form which should address the Job Description and outline your suitability for the role. Application forms can be found on our site easthantsmind .org

Clearly state your address, e-mail address, telephone number and whether you have a driving license and access to a vehicle.Please return applications to the HR lead. 

Note CVs will not be accepted and the application form (along with our equal opportunities monitoring form) must be returned via our HR department.

CEO Job Description

Job title: Chief Executive Officer (CEO)

Salary: £60,000 per annum

Hours: 37

Location: This role is a hybrid role, home and Havant based, with some occasional travel across Hampshire.

Accountable to:Chair and Board of Trustees of HEH Mind

Direct Reports: Deputy CEO, Business Development Manger and Finance 

Key Relationships: Chair, Trustees, Senior Leadership Team

Job Summary

The role of the Chief Executive Officer (CEO) is to provide leadership, strategic direction for HEH Mind. Demonstrating commitment to our values at all times.

Key areas of responsibility:

- To provide strategic, values based leadership of HEH Mind and delivery of strategic objectives

- Overall responsibility for the strategic and financial management of the organisation

- To ensure that Havant and East Hant’s Mind’s values, objectives and policies meet the needs of people experiencing mental health problems

- Act as an effective ambassador for Havant and East Hants Mind’s work in the local community and build support for the work it does

- Overall responsibility for ensuring that the resources of HEH Mind are managed effectively, according to legal requirements and agreed quality standards

- To provide clear, empowering and inspirational leadership to the Senior Management Team

Main Duties and Responsibilities

External relationships

To promote the organisation as an external ambassador, developing its public profile and brand in a way that:

- Develops and maintains constructive and high-value alliances, partnerships and networks with all principal stakeholders and supporters and with National Mind

- Encourages, supports and secures opportunities for financial sustainability, growth, and the promotion of the role of Havant and East Hants Mind externally

- Maximises our connections with the aim of maintaining and / or growing our funding base.

Seek out and develop effective networks with all principal supporters and stakeholders, ensuring Havant and East Hants Mind is presented in an appropriate and professional manner.

- Maintain the organisation’s commitments as a member of the National Mind network and ensure that we maximise the benefits of membership by working closely with the network.

Leading and Managing an Effective, Sustainable Organisation

- Ensure Havant and East Hants Mind’s Mission, Vision and Values are communicated clearly and are applied consistently.

- Provide leadership, management and administration of the organisation in the execution of the strategic plans and policies.

- Develop and maintain an organisational culture of innovation, positive risk taking and employee empowerment.

Inspire and lead staff to develop and deliver innovative and effective mental health care.

- Ensure Havant and East Hants Mind has the resources (human, material and financial) to operate as efficiently as possible

- Ensure there are processes in place to maximise the potential of staff and volunteers.

- Ensure that the organisation is responsive to the needs of people with mental health problems, and that they have a voice in how it is run.

Oversee the development of business plans and budgets that allow the delivery of sustainable, high-quality services which are rooted in the community and have a focus on recovery

Financial leadership and management

- To be responsible for the overall financial health of the organisation, ensuring that appropriate budgets are prepared, approved, monitored and controlled and holding accountability for co-ordinating the work of the management team on funding bids.

- Ensure programmes and projects are developed and operated within agreed budget parameters

- To work with the organisation’s appointed accountants to ensure best practice in all areas of financial management and compliance

- To improve current funding levels to consolidate and/or expand the organisation; working collaboratively with the Deputy CEO and Business Development Manager.

Strategic Leadership & working with the Board of Trustees

- To support and advise the Board in setting vision and developing strategic plans, providing the strategic context in terms of mental health, health and social care policy and practice, and funding options.

- Provide Trustees with an annual strategic/business plan; to lead the strategic planning process, developing and implementing a strategic plan for the organisation with the assistance of staff and volunteers, including financial, funding and human resources strategies.

- Ensure a long-term strategy is in place to guide Havant and East Hant’s Mind in achieving its objectives.

- Work with the Chair of Trustees to ensure that governance structures are appropriate, and that the Board and its Sub Committees are supported to have effective oversight of the organisation.

- Support the Chair of Trustees in ensuring the continued engagement of all Trustees.

- Advise the Board of Trustees on fulfilling their governance responsibilities.

- Produce reports as required by the Chair of Trustees.

- Develop policy proposals for discussion and decision by the Board of Trustees.

Legal compliance and quality

- To ensure that appropriate safeguarding and compliance systems are in place to meet the requirements of commissioners, Charity Commission, National Mind and other quality assurance bodies.

- To ensure that Havant and East Hants Mind meets its constitutional and legal responsibilities and that it has the necessary resources (human, material, financial) to meet its obligations and to operate effectively.

- To develop, implement and manage systems for setting and meeting quality standards throughout Havant and East Hants Mind’s services, projects and processes.

- Ensure senior colleagues and Trustees are updated on commissioning, policy and other changes that affect the business and service delivery.

- Liaise and negotiate with representatives of statutory bodies as required.

- Ensure the organisation discharges its constitutional and legal obligations in relation to charity, employment and other relevant legislation.

- Lead on quality assurance processes in relevant areas, including Mind Quality Mark

Baird and Co Recruitment, a specialist Social Housing recruitment firm, have been retained by The Yardley Great Trust Group and Sir Josiah Mason Trust in their acquisition of a Finance Director.

The role will work across both businesses following their partnership agreement in January 2023. Both businesses are steeped in the history of Birmingham, with the origins of The Yardley Great Trust Group going back to the 14th Century and SJMT’s beginnings in 1868. Their work in the Alms House arena is also highly individual, an area of support found in the heritage of SJMT.

The Finance Director role would ideally start swiftly and will take on a largely strategic direction whilst still requiring operational input.

Based in Olton, candidates with experience in a senior leadership role in finance whilst holding an understanding of how charities, housing providers or public sector organisations work will be highly advantageous.

The Finance Director post will cover many facets including, but not limited to:

Executive Leadership

• Working with the executive team to develop and manage the delivery of robust corporate, strategic and financial business plans
• Demonstrating positive leadership behaviours and bringing values to life within the organisational culture
• Effectively planning and providing for the resources required to action strategic and operational plans
• Undertaking quarterly reviews of the Charity's Risk Registers, reporting on major risks and mitigations at each Board meeting.

Financial Strategy and Control

• Leading on the delivery of strategic and annual financial business plans, ensuring viability is regularly tested through scenario modelling, appraisals, and stress tests
• Taking responsibility for annual budget and management accounts processes and preparation of statutory accounts
• Maintaining up-to-date reserves policies that meet the requirements of both the Charity SORP and RSL SORP
• Managing relationships with investment managers, ensuring regular review of performance and satisfaction
• Developing and maintaining effective systems of financial control that ensure that business plans are continually reviewed and reported on
• Maintaining overall responsibility for the computerised accounting system, including sales ledger, purchase ledger, cash book and nominal ledger

Treasury

• Being responsible for each Trust’s Treasury Management strategy and policy to ensure the availability of and flexibility of funding to support the achievement of strategic objectives and reduce exposure

Risk Management

• Leading on the development of risk management strategies and registers, audit frameworks, procedures and appraisal systems for capital projects and all other significant areas of risk.   

Growth and Innovation

• To support the Chief Executive in the development of the Strategic Business Plans in a way that supports innovation and growth in services

ICT / HR

• Leading on the development and delivery of an effective ICT and Telecoms Strategy which supports mobile and agile working and customer relationship management that underpins our drive for excellent business
• Supporting with the development, implementation and review of an effective People Strategy which supports the vision and values of each Trust
• Reviewing the administration of all statutory returns and sector-relevant returns/surveys
• Leading on the annual remuneration review to approve or decline and make recommendations for salary increases
• Taking responsibility for the outsourced payroll and workplace pension scheme
• Overseeing the relationship with the outsourced IT support provider, ensuring optimal support to staff and monitoring performance against contract
• Working with and developing the use of financial accounting software to meet the operational and strategic development needs of the business

To secure the Finance Director post, the Trusts are seeking the below:

• Proven experience at a senior leadership level in a finance environment
• Experience preparing financial business plans, modelling scenarios and sensitivity analysis
• A track record of delivering on a range of other corporate support services such as IT or HR and Governance
• A relevant Professional Qualification i.e. CCAB or equivalent and membership of a recognised UK body desirable
• Up-to-date knowledge of all regulatory requirements including Finance, People, IT & Governance
• Experience developing services to achieve and support strategic organisational objectives.

The Trusts are also seeking a Finance Director who can demonstrate the values of SJMT and YGT:

• Personalised
• Dignity
• Innovation
• Excellence
• Honesty
• Fun

If interested or want to discuss other Social Housing Executive roles please get in touch with Matt Baird.

An inspirational charity is seeking an inspirational CEO. The Amber Trust is a unique charity, dedicated to funding music opportunities for blind and partially sighted children and young people.

Job title: Chief Executive Officer

Reporting to: Board of Trustees through the Chair

Location: Flexibility to work remotely with at least one day per week in our SW London and other locations for meetings as required

Hours:,30 – 37.5 hours per week TBA with candidate

Contract: Permanent

Salary range: £55 - £60K pro-rata (depending on experience)

Charity overview

The Amber Trust provides musical opportunities for blind and partially sighted children, including those with additional disabilities, via its Music Awards and Music Services.

Amber Music Awards fund instrumental and singing lessons, the purchase of musical instruments and specialist software, funding for concert tickets, and travel to musical activities for vision impaired children throughout the UK. In addition, there are structured programmes in its Music Services.

‘Little Amber’ is a service that offers music resources and quarterly sessions with a specially trained music practitioner to children under five and their families. ‘AmberPlus’ provides music resources and sessions offered on a termly basis to children over five who also have complex needs.’ ‘With Music in Mind’ is a new service for visually impaired children and young people with life-limiting neurodegenerative disease. Amber’s workshop scheme offers music sessions for groups of children in schools, charities and community organisations.

We have also developed extensive online music resources for teachers that are freely downloadable from anywhere in the world.

The Charity has a turnover of around £400k, employs a small central administrative team, and, for the music services, works through a large network of self-employed practitioners.

 Role purpose

The Chief Executive Officer is responsible to the Board of Trustees for leading The Amber Trust, developing and realising Amber’s vision and strategy, and playing a key ambassadorial role with funders and other senior stakeholders. The CEO is responsible for the management of the charity and its staff and the execution of Amber’s targets, plans and policies, ensuring that resources are used to best effect in meeting the needs of beneficiaries. The CEO is responsible for initiating and overseeing new initiatives that will ensure Amber plays a leading role in the field of music and blindness in children and young people into the future.

Role Description

Accountabilities: To develop, lead and manage The Amber Trust, in particular:

 Strategy

•      to develop and deliver innovative projects and services in accordance with Amber’s strategy.

• to ensure Amber flourishes, meeting all its charitable objectives and its legal obligations as a charity and a company limited by guarantee, and to honour its duty of care to its staff, beneficiaries and other stakeholders;

• to maintain Amber’s ethos of providing individual and personal support to beneficiaries and their families;

• to lead Amber in the development and implementation of its long- and medium-term strategy and annual business plans in accordance with the strategic direction and policy framework agreed by the Trustees;

Fundraising and events

• to attend, represent and promote Amber at meetings, conferences and other events, enhancing its profile across the UK – occasional evening and weekend work and travel may be required for this;

• to manage volunteers and liaise effectively with fundraisers and individual donors;

• to engage in fundraising and income-generating activity to ensure the sustainability and growth of Amber, including bid writing activity;

• to monitor and evaluate the services offered by Amber as required by external funders and Trustees, writing and submitting reports to deadline

Operations

• to manage and support operations and services and to be hands-on where required to ensure these are delivered;

• to be pro-active in maintaining digital media relating to Amber and its work, including (but not limited to) its web page, Facebook, Twitter, Instagram, LinkedIn, and YouTube;

• to manage the budget prudently to ensure Amber’s financial soundness;

• to ensure efficiency and effectiveness externally in service delivery, and internally in its systems, resources and infrastructure;

• to communicate effectively and in a timely manner with Trustees, organising and contributing to regular meetings for the Board, and its Investment, Fundraising, Digital Media, Music Awards and Music Services subcommittees, including the provision of reports, financial information, data on service delivery and all other matters to enable the Trustees to fulfil their governance role.

People management

• to manage staff, setting their objectives and ensuring that these are met, and that colleagues appreciate the ethos and values of Amber, and work in accordance with its strategic objectives, with regular update meetings and an appraisal cycle, and to monitor and recommend to Trustees appropriate remuneration;

• to ensure all staff are aware of current national policies and procedures relating to safeguarding in relation to the children and young people that Amber serves, and are given training annually.

Also to undertake other such duties as may reasonably be required from time to time by the Trustees.

Person specification

The successful candidate will be able to demonstrate that they have the following essential requirements:

 Essential criteria

· Proven leadership experience in the third sector

· Proven management experience in at least two organisations

· Demonstrable passion for music

· Experience of measuring the impact of charitable services and driving quality improvements

· Degree level education or equivalent

Knowledge, skills and experience

· Experience of working with trustee boards and an understanding of their role and governance experience

· Experience of programme development and the management of grants

· Familiarity with UK charity law and governance issues

· Awareness of disability issues

· A track record of successful fundraising

· Experience of staff management including personal development, objective-setting, recruitment and performance management

· A high level of computer literacy in standard office packages and CRM systems such as Salesforce ;

Competencies and personal qualities

· The capacity for innovative thinking

· The ability to motivate self and others – of developing a vision and enlisting others to share it

· The ability to see ideas through from concept to implementation and evaluation

· The capacity to operate at a strategic level and to analyse and understand complex issues;

· The ability to prepare and manage budgets;

· Strong organisational, written and oral communication skills, including experience and confidence in public speaking and in effective report writing

· The ability to work in a self-directed manner, and to develop good working relationships with stakeholders

· A commitment to equity, diversity and inclusion, treating people from all backgrounds with respect, dignity

· The right to reside and work permanently in the UK

 Desirable criteria

 · Experience of working with or caring for people with visual impairment

· Familiarity with the UK education system, and in particular, music education

· Knowledge of and familiarity with special education provision, incl]uding special schools

· Familiarity with other regional and national music organisations working in the field of music education.

The closing date for all applications is 9:00 am Monday, 20th May 2024. Initial interviews are planned to take place face-to-face in London on Wednesday 29th and Thursday 30th May 2024.

To apply to the role, please send a CV and covering letter, outlining your motivation for applying for the role and how you meet the essential criteria.