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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
With support from our part time Communications Manager, the Communications and Events Officer will play an active role in delivering communications to our various audiences, including potential and existing donors (corporates, HNWIs, other charitable foundations and statutory agencies) and grant seekers as a means of raising our profile as the go-to organisation for charitable giving and philanthropy advice in the East End.
You will play a crucial role in telling the story of the Foundation and the difference our funding is making to those experiencing hardship in East London. Your work will inspire potential supporters to help us tackle inequality locally.
Being a member of our dedicated and hard-working team in our fast-paced charity, you will need to be an organised, driven and pro-active team player with excellent communication skills, able to respond willingly, flexibly and positively to unexpected changes or demands.
Specifically, you will help to identify, write, edit, co-ordinate and publish content across various channels, including EECF’s website, social media, newsletters and print.
Alongside these you will lead on the co-ordination of our various events aimed at both our donors and voluntary sector audiences.
The client requests no contact from agencies or media sales.
This is a new role, expanding the management team in our Services team, and providing some additional focus for our grant making, commissioning and direct service provision work.
This is an exciting time to be joining our team. Our grant making work is providing support for wellbeing services across the county, in addition to the £5m Sunflower Appeal, which will provide a major capital grant for a new cancer centre at the Princess Royal Hospital, Telford. We have recently begun commissioning services directly, with our counselling service for family and carers of cancer patients being our first step into this way of working.
There are huge opportunities to develop our work further. Our Bins for Boys project launched in 2024, and we want to see Bins for Boys venues across our region by 2028. Our monitoring, evaluation and impact work is building, and there is grant potential to shape how we report on the value our work has to the communities around us.
We are looking for someone who is a confident communicator, able to develop strong partnerships and has the skill to understand and interpret new project ideas. A clinical background is not a requirement, but a genuine interest in how we can make a difference for people living with cancer is essential.
Our ideal candidate will have an understanding of managing grant-funded projects, a creative approach to challenges and a supportive attitude to managing others. They will be able to navigate complex governance and work with internal and external stakeholders effectively. They will have the ability to see and realise opportunities for income generation to support their work.
This role will work alongside the Head of Services (Cancer Awareness), and there is an expectation of close collaboration and cross-working between the two sides of the team. It will also form part of the wider Lingen Davies management team, attending senior team meetings and collaborating with others to ensure smooth running and development across the charity.
Please note, this role requires travel across our large, rural region. Therefore, a UK driving licence and access to your own vehicle is essential.
To apply, please submit your CV plus a covering letter of no more than two pages. Your letter should showcase your skills and motivations for the role, and let us know why you think you are the best person to come and join our team.
We exist to enhance cancer services and improve lives in Shropshire, Telford & Wrekin, and Mid Wales.
The client requests no contact from agencies or media sales.
New Business Manager
£38,554 a year
London Office/Remote Worker
Job description
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
This is an important role in our New Partnerships team. You’ll help us build strong and exciting relationships with businesses that want to support Scope and make change happen.
Permanent, Full time (35 hours a week)
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.
The role
We are looking for someone who loves making connections and building partnerships. As our New Business Manager, you will help find new companies to work with us and support our goals.
You will help grow Scope’s income and impact by spotting great opportunities and helping us work with businesses who share our values.
You will:
· Find new business partners and share Scope’s story with them
· Build strong and trusting relationships with businesses
· Write inspiring proposals and ideas that show how we can work together
· Work with people across Scope to create exciting fundraising partnerships
· Track targets and report back on how we are doing
· Help us stay up to date with trends in fundraising and partnership work
· Make sure we follow the right rules and fundraising standards
For more information about the role’s responsibilities and the skills and experience required, please visit our website
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About you
We are looking for someone who is:
· Friendly, confident and great at building relationships
· Experienced in fundraising or sales
· Skilled in writing proposals or pitches that get results
· Organised and able to manage several tasks at once
· Full of ideas and energy to help us grow and improve
· Comfortable using systems to keep track of contacts and progress
It’s great (but not essential) if you also:
· Know about disability issues or have lived experience
· Understand the Social Model of Disability
· Have fundraising or marketing qualifications
· Know people in the corporate fundraising world
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Our promise to disabled people
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.
As a Disability Confident employer, we are committed to ensuring disabled applicants are treated fairly throughout the recruitment process.
If you meet all the essential requirements for this role and choose to apply under the Offer an Interview Scheme (previously known as the Guaranteed Interview Scheme), we will ensure that a fair and proportionate number of disabled applicants are offered an interview.
To opt in, simply tick the relevant box in the application form to let us know you would like to be considered under this scheme.
If you need any changes or support during the recruitment process, please email us via our website.
You can also find more details about asking for adjustments at interview on our website.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
· 27 days holiday and bank holidays
· Flexible, hybrid, and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
· Discounted gym membership, cycle-to-work scheme, and more
How to apply
To apply please visit our website via the link and apply online.
Role Title: Administration Officer
Contract Type: Full Time
Workstyle Arrangement: Hybrid
Reporting To: Manager, General Counsel
Department: Office of the General Counsel (OGC)
Location: London, Nairobi or Rio De Janeiro
Team Name: Corporate Secretariat and OGC Operations
Opportunity or Team description
Role Purpose
The role of Administration Officer sits within the Corporate Secretariat and OGC Operations division. OGC Operations supports the Office of the General Counsel in a wide range of administrative and executive support tasks, including contract administration, supplier payment processes, intake and resource management, learning and communications, continuous process improvement and optimization as well as housing the Corporate Secretariat function responsible for governance support.
Key responsibilities
As an Administration Officer, you will:
The ideal candidate
Qualifications
Experience
Essential:
Desirable:
Functional Competencies:
Personal Competencies:
Languages:
An excellent knowledge of English. Knowledge of other languages would be an asset.
Travel
Travel is required and travel frequency depends on the role requirements.
What we offer
Who we are
Open Society Foundations aim to establish vibrant and inclusive democracies where governments are accountable to their citizens. Our operating model organizes grantmaking around specific, time-limited projects, developed alongside support for established partners, enabling us to respond swiftly to emerging needs. We are committed to promoting human dignity, equality, and rights; reimagining democratic ideals and practice; and advancing equity in governance systems.
Guided by our founder’s values and the belief in the art of the possible, we engage directly with global entities, individuals, and policymakers through grants, advocacy, impact investing, and strategic human rights litigation to drive positive change. At the heart of our mission is a deep commitment to rights, equity, and justice, inspiring every action we take.
Competitive rates of pay apply.
Open Society Foundations is committed to advancing diversity, equity and inclusion, and to building a diverse staff that reflects the movements, issues and communities that our mission serves. Candidates from all underrepresented backgrounds, identities and communities are encouraged to apply.
We are committed to providing reasonable accommodations to applicants and colleagues with disabilities.
Our client was founded in 1984 and is dedicated to providing high-quality, modern actor training rooted in British and European classical theatre traditions. They have a rich history of alumni support and will now hire their new Head of Development and Prospectus is leading the search.
The Head of Development, reporting to the Managing Director, will lead the fundraising strategy and day-to-day operations to sustainably grown and strengthen the organisation’s fundraising activity. You will develop and own the fundraising strategy including targets and will communicate effectively donors, staff, trustees, and other stakeholders to develop a compelling plan for fundraising that includes appeals and major donor giving, of which a healthy level of activity will be inherited by the postholder.
The appointed candidate will have experience of working in a development function and will have experience of tactical philanthropy fundraising experience as well as setting strategy. You will be highly experienced in good relationship management and will enjoy working within a small team that supports a specific cause. The Head of Development will work independently and will shape new fundraising strategy, so experience of working at pace through your own momentum and ambitions will be advantageous.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
The Director of Service Delivery is a senior leadership role responsible for ensuring Emerging Futures’ services are safe, high‑quality, and financially sustainable nationwide.
The role oversees supported housing for people experiencing homelessness and substance use, as well as community‑based coaching, peer support, and therapeutic programmes.
The postholder will lead large, geographically dispersed services through change and growth, using a compassionate, trauma‑informed, and values‑led approach alongside strong accountability and data‑driven decision‑making. At a pivotal time for the organisation, the role focuses on strengthening systems, leadership capability, and assurance in response to regulatory change and organisational learning.
This is a home‑based role with significant national travel, providing visible leadership and building strong relationships across diverse, remote teams.
Emerging Futures works across the country with people affected by homelessness, drug and alcohol problems and physical and mental health needs.



The client requests no contact from agencies or media sales.
Job Title: Housing Independent Gender Violence Advocate (Housing IGVA)
Location: The GAIA Centre (Lambeth, London)
Salary: £29,701.36 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full time, Permanent
Hours: 37.5 hours per week. The working pattern is 9am – 5pm Monday – Friday. Occasional late early shifts: 8am-4pm or late shifts: 1pm – 6pm on a rota basis to cover duty (approximately 2-3 days a month). Flexibility on how the hours is spread across the week within these times.
The Housing Independent Gender Violence Advocate (IGVA) will be embedded within borough housing teams to facilitate the dual working that will ensure that survivors’ safety and housing needs are met. This includes:
· Close working relationships with Housing colleagues
· Provision of specialist knowledge relating to DA for Housing Officers and Homelessness Teams to draw on
· Specialist support for survivors at the moment of crisis
· Provision of advocacy; supporting survivors to access safe accommodation
· Ongoing support from the IGVA from wider DA service, including access to group clinical supervision, casework management meetings, reflective practice sessions, one-to-one supervision from service manager
The Housing IGVA will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children. The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence).
The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, housing and practical options that might increase their safety. The post holder will empower survivors by providing them with emotional, practical and personal welfare support especially around complex housing needs.
The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 1 June 2026
Interview Date: 8 and 9 June 2026
The client requests no contact from agencies or media sales.
Our client is a specialist ‘by and for’ organisation providing refuge, supported accommodation, and wraparound support programmes for Black and minoritised (Global Majority) women and their children who are survivors of domestic violence and abuse. They manage refuges and dispersed accommodation across Newham and Haringey and provide trauma-informed, culturally responsive support including advocacy, counselling, immigration and family legal advice and specialist projects.
They are now recruiting for a new Head of Services, a senior leadership role with responsibility for the strategic, operational, and financial oversight of all frontline delivery across the organisation. Reporting to the Director, the postholder will oversee the day-to-day operational delivery of all services, including refuges, dispersed accommodation, immigration legal advice, counselling, and specialist projects. You will ensure that services are managed and delivered efficiently and effectively, are safe, high-quality, compliant, financially well-managed, and aligned with the organisation’s feminist, anti-racist, and survivor-centred values.
To apply for this impactful senior leadership role, you will have significant experience of overseeing accommodation-based services, particularly for vulnerable adults and their children. You will have demonstrable experience of specialist domestic violence and abuse services that support the specific needs of Global Majority women and their children and will have significant experience of managing and supporting delivery staff. You will have experience of working within a commissioned or contract-funded service environment, as well as demonstrable budget management experience.
Please initially apply with a Word-formatted version of your CV – suitable candidates will then be contacted.
Due to the nature of the organisation’s work, the organisation considers the candidate’s race and gender to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. This post is open only to Black and minoritised, i.e. Global Majority, women.
Please note, this role will mostly be based onsite, with regular visibility across accommodation-based services (mostly East London and Haringey).
About ReachOut
ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.
About the Role
Reporting to the CEO, the Corporate Partnerships Manager plays a key role within our organisation, forming part of the Income and Partnerships Team.
We are looking for an ambitious and autonomous fundraiser to develop, deliver and grow our long-term corporate partnerships programme in London, Manchester and new locations in line with our strategy.
The key aim of the role is to secure new, and account manage existing corporate partnerships which will both contribute to ReachOut’s core mission of transforming outcomes for young people constrained by circumstance and help companies to achieve their own Corporate Social Responsibility goals.
How to Apply
Key Dates
Our commitment to equity, diversity and inclusion
ReachOut is committed to being an inclusive and diverse organisation. We therefore welcome applications from people of all ethnicities, ages, religious beliefs, gender identities, sexual orientations and any other protected characteristics, to provide a diverse range of experiences, ideas and insights into our work. ReachOut wants to increase the representation of our young people amongst our staff, so if you are from these ethnic groups, we would particularly appreciate receiving your applications.
As Head of Campaigns, Policy and Public Affairs, you will lead our work in securing policy changes that makes things better for people affected by Motor Neurone Disease (MND).
Too many people affected by MND are not getting the right level of care and support. So you will be responsible for the policy development, political and governmental engagement, and campaigning to address this. So along with a compassionate and nurturing leadership style, you will approach the role with pace and ambition, and a real impatience to deliver meaningful change.
MND awareness has increased dramatically, including among policymakers. So this is an opportunity to use your skills and experience to make a real difference to people with MND and their loved ones.
Key Responsibilities
About You
Hybrid working expectations: London office attendance one day per week
Further information about MND Association and full job description is available in the attached Candidate Pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
We support people affected by Motor Neurone Disease, campaign for better care and fund ground-breaking research. Because with MND, every day matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HEAD OF THE MESSAGE IN LONDON (HUB LEADER)
Strategic leadership role at The Message Trust, growing the London mission by sharing Jesus through creative mission, community transformation and enterprise.
Contract: Permanent, full-time (35 hours)
Location: Hybrid – minimum three days per week in the London office, with regular travel across London.
Travel: Monthly Prayer Days at Manchester HQ (travel and hotel expenses paid)
The Message Trust has, for over 30 years, been boldly sharing the good news of Jesus with some of the hardest-to-reach young people and communities in the UK and beyond. Through schools, neighbourhoods, prisons and enterprise, The Message sees lives transformed in word and action.
Previously voted Best Not-for-Profit to work for in the UK by the Sunday Times Best Companies Survey, it is now seeking a Hub Leader to develop its growing work across the capital.
Why work for The Message Trust?
We’re looking for a strategic, self-motivated leader with the breadth of communication skills and entrepreneurial energy to pioneer new work in partnership with the local church. You’ll bring people, ministries and partners together, inspiring teams, building networks and shaping the next chapter of The Message’s mission across London.
In this role, you’ll have the opportunity to:
This role is ideal for an experienced leader with a passion for evangelism, youth and community mission, and a heart to see London changed by the gospel.
This role is subject to an Enhanced DBS check.
For further details please have a look at the candidate pack.
For an informal chat to ask any questions, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Please apply through the Charisma Charity Recruitment website with your CV and supporting statement.
Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.
*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fundraising Manager
Cheshire | David Lewis | £35k–£40k (dependant on experience)
Hybrid working options available
Help us grow something extraordinary.
At David Lewis, we support people with complex needs, epilepsy and learning disabilities to live life to the fullest.
Now we’e stepping into an exciting new chapter.
We’re launching an ambitious fundraising and capital appeal programme — and we’re looking for a driven, creative, relationship-building fundraiser to help make it happen.
This is where you come in.
The Opportunity:
We’re looking for a Fundraising Manager who thrives on building connections, spotting opportunities and turning great ideas into meaningful income for a cause that truly matters.
You’ll help grow and develop fundraising across:
You’ll also play a key role in building the supporter pipeline that will power our capital appeal and future fundraising growth.
What You’ll Be Doing:
This is a hands-on, outward-facing role where you’ll:
Who We’re Looking For:
You might already be working in fundraising, or you might come from a business development, partnerships or relationship-building background.
What matters most is that you are:
Why David Lewis?
Because the work we do changes lives.
Every pound raised helps support people with complex needs to live richer, more independent lives.
And right now, we’re building something bigger than ever before.
You’ll join a small but ambitious fundraising team, with the chance to shape new initiatives, grow income streams, and make a genuine difference.
Join us and help power the next chapter of David Lewis.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Disability Law Service and help empower Deaf and Disabled people to access justice. Support our vital work by playing a key role in strengthening our finance and administrative functions.
Disability Law Service is a Deaf and Disabled Peoples Organisation providing free legal advice and representation to Deaf and Disabled people across England and Wales. We work to promote equality, inclusion, and access to justice through high-quality legal advice, welfare benefits support, and systems change work. Our work is grounded in the social model of disability and is focused on tackling discrimination and structural barriers faced by Deaf and Disabled people.
Purpose of the role
To support the financial and administrative operations of Disability Law Service, ensuring accurate financial management and efficient day-to-day organisational support.
You will manage bookkeeping, legal aid billing, financial records, and general administrative processes, supporting the smooth running of organisational systems and compliance requirements.
Key responsibilities
Manage bookkeeping, invoices, payments, and reconciliations
Take responsibility for billing processes and financial records
Prepare month-end adjustments (including accruals and prepayments)
Maintain accurate financial systems in line with charity and legal aid requirements
Support audit and compliance processes
Provide general administrative support
Use finance and office systems accurately and efficiently
What we offer
Opportunities to develop experience in finance, administration, and legal processes within a charitable setting
A supportive and inclusive working environment within a committed and experienced team
A varied role where your work directly supports access to justice for Deaf and Disabled people.
Equality, diversity and inclusion
We welcome applications from everyone and are particularly keen to support Deaf and Disabled people to join and develop within our organisation. We are a flexible employer committed to creating an inclusive environment in which everyone can thrive.
To apply
To apply, please upload your CV and a supporting cover letter (up to 2 pages) outlining your suitability for the role via CharityJob. Please make sure you have fully read the Job Description and Person Specification before applying.
Please let us know if your require the application materials in an alternative format, or any reasonable adjustments to apply.
Our mission is to provide free legal advice to Deaf and Disabled people to ensure that they have access to their rights and justice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK is looking for an Innovative Finance Manager to join our Innovation Hive, developing and scaling innovative finance solutions - including impact investment and inclusive insurance - that mobilise capital and drive sustainable impact for children globally. This is a unique opportunity to help shape and deliver new approaches to funding that can unlock transformational change at scale.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
The Innovation Hive is a team focused on delivering transformative, systemic change for children. As ODA funding declines globally, our goal is to expand our toolkit —including mobilising private capital to deliver impact for children at scale.
We operate as a surge team supporting SCUK's priorities in innovative and blended finance, including child-lens investing, carbon credits and inclusive insurance. These approaches complement existing programmatic work, maximising the impact of current and new resources and increasing funding towards our mission.
Our purpose is clear: to transform, build and champion new growth opportunities and business models, moving at pace and collaborating inside and outside of our organisation to do this.
About the role
The Innovative Finance Manager role is central to advancing innovative finance initiatives that create transformative outcomes for children.
You will lead the design, shaping and execution of a portfolio of innovative finance projects—such as child-lens impact investment and inclusive insurance—across the Save the Children Movement, supported by the Innovation Hive. This includes designing and structuring financing mechanisms, developing proposals, and coordinating partners.
The role combines strategic leadership, venture development and execution, with a strong emphasis on mobilising capital, building partnerships, and developing scalable solutions that can influence systems and markets. You will play a key role in originating and structuring new opportunities, supporting their progression from early-stage concept through to implementation and scale, while ensuring alignment with organisational priorities and impact objectives.
Working across geographies, with a focus on Latin America and Africa, you will collaborate with cross-functional teams, internal stakeholders, and external partners to deliver high-impact programmes. With impact on children as your guiding star, you will also monitor emerging trends and opportunities in innovative finance to inform strategic decision-making.
You will also contribute to strengthening organisational capability in innovative finance, supporting knowledge sharing, mentoring colleagues, and embedding best practice across Save the Children UK.
In this role, you will:
About you
To be successful, it is important that you have/are:
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice.
As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference.
Role purpose
To provide Energy & Money advice to clients
To provide advice on how to deal with Energy Debts
To provide a high-quality advice and support services
A Benefit Calculation as part of Income Maximisation
Energy Efficiency support & advice
Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
Negotiate with third parties as appropriate.
Switching energy providers
Information and support on the Priority Services Register
Check eligibility and provide Information about the Warm Home Discount
Any other possible Schemes / Grants available that can support the client with their energy issues
Provide Advice on energy complaints and processes
Smart Meter information / advice
Carbon Monoxide Awareness
To provide Financial Capability and Income Maximisation advice to clients.
To share responsibility for compliance with the Projects targets and requirements.
Ensure quality standards are met.
To work effectively with other partners to deliver a seamless service to clients
Undertake service delivery at Outreach venues as required.
Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.
Advice
To provide Energy & Money advice to clients on energy issues
To provide advice on how to deal with Energy Debts, looking at wider debt issues and options, making referrals or taking action as appropriate.
Provide General Advice and assisted information to clients on energy issues
Empower clients to act on advice and information provided
Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
Negotiate with third parties as appropriate.
Ensure income maximisation through the take up of appropriate benefits.
Provide advice and assistance to other staff across the whole range of advice issues.
Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.
Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
Ensure that all work conforms to the organisation's systems and procedures.
Research and campaigns
Assist with research and campaigns work by providing information about clients' circumstances.
Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
Monitor service provision to ensure that it reaches the widest possible client group.
Alert other staff to local and national issues.
Professional development
Keep up to date with legislation and undertake appropriate training.
Read relevant publications.
Attend relevant internal and external meetings as agreed with the Team Leader and/or Line Manager.
Assist with Service initiatives for the improvement of services.
Administration
Review and make recommendations for improvements to Citizens Advice services.
Maintain local information systems.
Use IT for statistical recording, record keeping and document production.
Keep up to date with policies and procedures relevant to organisational work and undertake appropriate training.
Attend internal and external meetings as agreed with the Team Leader and/or Manager.
Maintain close liaison with relevant external agencies.
Other duties and responsibilities
Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
Demonstrate commitment to the aims and policies of the Citizens Advice service.
Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
Person specification
Experience of providing Advice.
Effective oral communication skills with particular emphasis on negotiating and representing.
Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence.
Ordered approach to workload and an ability and willingness to follow and develop agreed procedures.
Understand the issues involved in interviewing clients.
Numerate to the level required in the tasks.
Ability to prioritise own work, meet deadlines and manage caseload.
Ability to use IT in the provision of advice and the preparation of reports and submissions.
Ability to monitor and maintain own standards and work as part of a wider team
Understanding of and commitment to the aims and principles of the Citizens Advice service and its equality and diversity policies.
Desirable Criteria
Experience of providing General, Energy or debt advice would be desirable.
Experience of working to targets
Experience of working in the voluntary sector would be desirable.
Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively
Demonstrate understanding of social trends and their implications for clients and service provision
Have access to a vehicle and be willing to travel
The client requests no contact from agencies or media sales.