Full-time jobs

The National Youth Agency is looking for a Head of Business Development.

Head of Business Development
Contract: Permanent
Hours: Full-time – 37 hours per week
Salary: £53,000 – £59,000 dependent on experience and qualifications
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

The Head of Business Development will play a pivotal role in shaping and delivering the organisation’s Business Development Strategy, leading the Business Development team to secure new opportunities, and ensuring the sustainability and growth of NYA’s income streams.

Key Responsibilities

As Head of Business Support, you will:

• Lead, motivate, and support the Business Development team to deliver ambitious growth targets.
• Develop and implement business development strategies to secure new commercial opportunities and funding from public, voluntary, and private sector partners.
• Spearhead new strategic initiatives for business development, identifying and pursuing innovative opportunities for growth and diversification.
• Build and maintain high-value relationships with clients, funders, and stakeholders, ensuring NYA’s offer is visible and compelling.
• Oversee the development and management of the sales pipeline, ensuring targets are met or exceeded.
• Work closely with the Director of Growth to align business development activities with NYA’s strategic objectives.
• Engage directly with trustees, including managing the relationship with the Finance and Growth Committee, preparing reports, and presenting business development performance and strategy.
• Lead on market research, business planning, and the development of commercial proposals and pitches.
• Represent NYA at meetings, events, and conferences, promoting the organisation’s reputation and offer.
• Support the Director of Growth in reporting to the CEO and Board on business development performance and strategy.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 5pm Wednesday 18th March
Interviews: Monday 23rd March (subject to change)

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.

About the Role

Advice Giving

• Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.

• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards

• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.

• Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.

• Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.

• Meet the individual performance targets set as part of this project.

Research & Campaigning

• Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.

• Keep up to date with current research and campaigns priorities, initiatives and plans.

Administration

• Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.

• Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.

Professional development

• Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.

• Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:

o Attending training opportunities.

o Reading monthly subscriptions, relevant publications and Citizens Advice Updates.

• Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.

• Identify and implement your own learning and development needs.

Other duties and responsibilities

• If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.

• Promote the aims, policies, and membership requirements of the Citizens Advice service.

• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.

• Be a positive ambassador for Citizens Advice Liverpool.

• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.

Requirements

Desirable

1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.

Essential

2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.

3. Ability to give and receive feedback objectively and sensitively.

4. Effective oral and written communication skills, with good IT knowledge to support delivery of service

5. Ability and willingness to work both on own initiative and as part of a team.

6. Willingness to learn and develop skills and be flexible with service delivery.

7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.

8. Ability to assist with research and campaigns works by providing information about clients’ circumstances

9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.

10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

The National Youth Agency is looking for a Learning & Development Officer.

Learning and Development Officer
Contract: Fixed-term, 6 months
Hours: Full-time – 37 hours per week
Salary: £36,050 per annum
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.

About the Role

This role sits within the team responsible for the professional, statutory and regulatory elements of youth work. You will support delivery of youth work curriculum projects, learning activity, and development of high-quality practical tools and materials that help create the conditions for great youth work.

The role exists to provide operational delivery and coordination, enabling the National Curriculum & Learning Manager to focus on strategic development, leadership and quality assurance.

You will be joining an agile, flexible, and collaborative team who work at pace, engaging partners and stakeholders to support youth work across England. Your role will contribute to the improvement and development of learning resources and approaches.

Key Responsibilities

As a Learning & Development Officer, you will support:

• Delivery of local youth work curriculum commissions, from inception to completion.
• Coordination of curriculum-related events and training, including train-the-trainer sessions and stakeholder workshops.
• Development, adaptation and refinement of learning and development tools, templates, and materials.
• Gathering and organising insight, learning and feedback to inform curriculum improvement.
• Drafting, adapting, and maintaining curriculum content aligned to national standards and local context.
• Preparing agendas, notes and follow-up actions for workshops, inception calls and meetings.
• Supporting approaches to demonstrating and evidencing impact.

Note: This role does not hold budget, strategic ownership, or line management responsibility.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 11.59pm on Friday 20th March 2026
N.B. Please apply ASAP as we may close applications early once we have a substantial amount of suitable applicants.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.

About the Role

Do you enjoy helping people? Are you a compassionate and people-focused person? Do you want to make a real difference to the lives of people who are in problem debt and help them find a way forward?

The Debt Advice Caseworker will provide an in-person high-quality debt advice and casework service to the organisation’s clients.

The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.

A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information.

They will work collaboratively with their team, management and external organisations.

Flexibility is a key characteristic of all our posts, and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

Requirements

To be appointed as a Debt Advice Caseworker, you will need to have:

1. Knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options and insolvency solutions.

OR

To be appointed as a Trainee Money Advice Caseworker, you will need to have knowledge of advice areas and money advice issues and have experience of giving advice. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.

2. Experience of achieving performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4. Effective oral/written communication skills and be numerate to the level required by the tasks.

5. Ability to prioritise own work, meet deadlines, manage workload and targets in a pressured environment.

6. An ordered approach to casework and an ability and willingness to follow and develop agreed procedures.

7. IT literacy with an ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.

9. Ability and willingness to work as part of a team.

10. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equalities and diversity policy

11. Ability to work across different sites within Liverpool.

12. Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent.

Equality and Diversity:

All staff members are expected to demonstrate a commitment to equality and diversity. We recognize and celebrate the positive value of diversity, promote equality and challenge discrimination.

Responsibilities:

1. Provide a casework service covering the full range of debt and money management advice, including debt relief orders, bankruptcy, and debt management plans.
2. Deliver our service by a range of methods required, including telephone/digital channels, drop-in sessions, appointments, outreach work, and home visits.
3. Act for clients where necessary; this includes drafting letters, budgets, financial statements, and negotiating with third parties.
4. Ensure income maximisation through the take up of appropriate welfare benefits.
5. Prepare and present cases to statutory bodies, tribunals, and courts when required.
6. Assist clients with issues, where they may be an integral part of a case, and refer them to the appropriate agencies and advisers.
7. Maintain standards of service delivery and ensure that casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the Money and Pensions Service Advice Quality Framework.
8. Comply with systems for monitoring and reporting purposes.
9. Work collaboratively with colleagues to ensure that the service area meets key performance indicators and targets.
10. Assist in the smooth running of the organisation and provide emergency cover for other parts of the service when necessary.
11. Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

About the Role

The Energy Debt Specialist will provide a high-quality inbound telephone debt advice service to clients as part of our brand new Consumer Energy Debt Advice project. This project is for clients who have energy debt (amongst others) and is intended to reduce the impact of personal debt by providing them with debt solutions.

For a trainee post, this role would suit applicants with:

• At least 6 months' experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre.
• Experience of achieving performance and quality targets/KPIs.
• An ability to work independently without close supervision and collaboratively as part of a team.
• Experience of listening and questioning with an ability to manage challenging situations.
• Commitment to training and achieving full targets and quality requirements within a 3-month period.

Requirements

Person Specification:

1. To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions.

You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too.

• OR for a trainee - at least 6 months’  experience of delivering excellent customer service in a regulated  environment such as banking, insurance, or a contact centre.

2. Experience of achieving  performance and quality targets/KPIs.

3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards.

4.Effective oral and written communication skills.

5.Numerate to the level required by the tasks.

6.IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials.

7. Ability and willingness to work as part of a team.

About us

Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.

CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.

We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ. 

We are looking for a personable Finance Co-ordinator to join our small friendly team at our National Office in Birmingham.

You will need to have a passion for Interserve’s vision and mission as well as significant hands-on finance experience. You should be qualified in Financial Management or Book keeping, with a qualification at minimum AAT level 3 or equivalent as minimum.

Good experience of accounts preparation and using an accounting system or database are essential.

The role includes:

· Assisting the Finance Manager with the preparation of draft accounts, and year-end preparation, including accounts accruals and reconciliation.

· Assisting with the transition to a new accounting system.

· Liaising with suppliers, tender applications and independent examiners and responding to audit queries.

· Processing and accounting for all supplier invoices and payments,

· Completing month end journals and balance sheet reconciliations.

· Preparing and submitting Gift Aid claims in a timely manner

You should possess excellent numeracy and accuracy with detailed spreadsheets, along with effective administration skills and the ability to handle confidential information sensitively. You should be a good communicator, both verbally and in writing and be able to work independently and as part of the Finance Team.

In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements.

The salary for this role is £36,481  for full time hours. This is a hybrid role which can be worked from the office and at home, with a minimum once a week attendance at the National Office in Birmingham.  Additional days on site will be required during the induction phase (up to 3 months).

In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements.

Closing date: 25th March 2026

Interviews will take place at our National Office in Birmingham on 31st March 2026

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.

Please follow the link to our website for further application details. Send a completed application form, CV and covering letter.

We have an exciting opportunity for a Product Owner to join our fantastic Digital, Data and Technology (DDaT) team, with an initial and immediate focus on delivering a new enterprise Dynamics 365 (D365) CRM implementation.

The successful candidate will play a pivotal role in the implementation phase, ensuring the new CRM platform is delivered successfully and realises value from the outset. Beyond implementation, this is a permanent product role, with ongoing responsibility for the evolution, optimisation and long-term value of the CRM as a core enterprise platform for the charity.

Working closely with business system owners, delivery teams, stakeholders across the organisation, and third-party partners, you will define the product vision, shape and prioritise the backlog, and ensure CRM capabilities are delivered in line with organisational strategy and user needs.

You will be a key member of project and programme teams during the CRM delivery phase, before transitioning the platform into business as usual, value driven product ownership, continuously improving capabilities to meet changing organisational and user needs.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Business Applications, key responsibilities will include:

- Define, refine, and continuously communicate the CRM product vision, roadmap, and value proposition
- Translate organisational strategy and business needs into clear product direction, prioritising improvements that drive adoption, efficiency, and supporter experience
- Own and manage the CRM product backlog, ensuring items are clear, deliverable, and aligned with business priorities
- Work closely with cross-functional teams including programme and project managers, engineers, solution architects, business analysts, testers, and business system owners to ensure the successful delivery of CRM enhancements
- Build strong relationships across fundraising, membership, welfare, operations, digital, data, and technology teams to ensure CRM capabilities meet real-world needs
- Act as a CRM and D365 platform ambassador, championing best practice, training, and innovation across the charity

You will have demonstrable experience as a Product Owner, or similar role in digital, technology or CRM product environments. You will have hands on experience of a leadership role in agile teams and have a good working knowledge of Microsoft dynamics 365, including Agile Product Owner certifications and completion of 365 Fundamentals Learning Pathway.
This is a full time, permanent position. You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert. Our shortlisting is performed on the evidence provided in your application against the Essential and Desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Creative Support is looking for an experienced Payroll Officer to join our payroll team. This is an exciting opportunity to be part of an agile payroll team in a national social care charity. We currently employ over 5,000 permanent and casual staff on multiple terms and conditions and operate five weekly and monthly payrolls. You will have every opportunity to utilise your skills and payroll experience and to work with our payroll systems team to improve efficiency.  

The ideal candidate will have prior payroll experience and be comfortable with confidential information, data protection, HMRC requirements and Auto-Enrolment legislation. You must be diligent and able to work efficiently within tight timescales. You will need to have fast keyboard and accurate data entry skills as well as good overall IT skills including use of word, excel, payroll and pension modules. A commitment to providing excellent customer care and to paying our brilliant staff accurately is essential.

Your main responsibilities as a Payroll Officer will include:

- Processing paperwork for starters, leavers and changes

- Processing payroll each week/month to tight deadlines

- Receiving and verifying timesheets, inputting and calculating gross pay

- Processing of all statutory payments, alongside company payments where applicable

- Inputting all third party and additional payments and deductions

- Recording holidays in line with terms and conditions

- Responding helpfully to customer queries

Benefits of working with Creative Support:

- Flexible working arrangements

- High level of training and development through our Creative Academy

- Pension with company contribution

- Free life assurance

- 25 days paid annual leave plus bank holidays, plus an additional day off for your birthday

- Inclusive and supportive work environment

- Career development opportunities

- Other benefits including Employee Assistance Programme

We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours worked over 4 or 5 days a week. The post is based in our friendly Head Office in Stockport. Our offices are readily accessible on public transport as we are based in in the centre of Stockport, close to the mainline train station and bus routes into Manchester.

Vacancy Reference Number: 84358

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.

Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in, and eligible to work within, the UK.

Job Title: Project Manager – Northern Futures
Salary: £36,849 – £41,234 per annum
Hours: 37 hours per week
Contract: Fixed Term until 31 March 2027
Location: Lobley Hill Community Centre, Gateshead – Programmes operate across the North East of England.

About us

Groundwork NE & Cumbria is a long‑established environmental and community charity with over 30 years of experience creating greener, healthier and more resilient places across the region. Our mission centres on Creating Better Places, Improving People’s Prospects, and Promoting Greener Living, helping communities thrive no matter the challenges they face.

We deliver hundreds of locally‑led projects each year, including initiatives that support young people into education, training and employment, helping them overcome barriers, build life skills, and reach their full potential.

About the role

Working closely with the Youth Programmes Manager, you will lead interdisciplinary teams to achieve performance, quality and compliance targets, ensuring the smooth and effective delivery of high‑quality services to beneficiaries. Using strong project management practice, you will motivate and enable your team, driving contract compliance and supporting continuous improvement.

This role focuses exclusively on the Northern Futures programme supporting 18–24‑year‑olds who are economically inactive and living with physical or mental health conditions, helping them gain meaningful work experience and receive personalised 1‑to‑1 support from Employment Coaches as they move towards employment, education or training.

You will also play a key role in developing the programme by identifying, applying for and managing smaller community‑focused projects that enhance support for participants and strengthen the wider impact of Northern Futures.

You will work solely on the Northern Futures programme, funded by North East Combined Authority

About you

We’re looking for someone who:

• Has strong project management experience, ideally within employability, youth services, community development or similar sectors.
• Thrives in a fast-paced environment and is confident making decisions under pressure.
• Has excellent relationship-building, leadership and communication skills.
• Understands compliance, performance management and quality assurance.
• Can inspire and enable teams to deliver high-quality services.
• Brings a passion for supporting young people to overcome barriers and achieve their potential.

A full driving licence and the ability to work flexible hours when required would be beneficial.

Closing date: Midnight on Tuesday 17th March 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
We reserve the right to close this advert at any time.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Make yourself at home:

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer, we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adult

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

The Diocese of Truro is home to 305 church buildings — extraordinary places of worship, history, community and culture. Each one tells a story about the people of Cornwall and the faith that shaped our landscape. We are committed to supporting the volunteers and clergy who care for these much‑loved spaces, ensuring they remain sustainable, welcoming and fit for mission.

As part of our ambitious Buildings Strategy, supported by the Church of England’s Buildings for Mission programme, we are expanding our capacity and seeking a Church Buildings Support Officer (CBSO) to join our Buildings, Environment and Land Team. A second CBSO will be recruited later in the year, and between the roles we aim to cover two specialist areas:

• Fundraising and grant support (particularly heritage and capital grants)
• Community engagement and enterprise development

We welcome applicants who bring strength in at least one of these areas. All CBSOs will also provide general fabric and funding advice.

As a CBSO, you will be an advisor, problem‑solver and encourager — working alongside parishes to help them repair, adapt and make the best possible use of their buildings. You’ll support everything from maintenance plans to major capital projects, helping churches access funding, specialist guidance and community partnerships.

You will play a key role in ensuring church buildings are well cared for, environmentally responsible, and equipped for worship, ministry and wider community life. The right person for this role will understand buildings in community settings and how they are used. They will be interested in heritage buildings and also know about, or want to learn about, churches and how to care for them. We need a strong communicator who can adjust to different audiences, engaging people in the cause rather than bulldoze them. The skills to bring people together to collaborate are key. Experience of developing and managing projects with community groups/faith groups and fundraising, as well as experience in budget management is important.

Ideally, we seek someone with a qualification and experience in a relevant area, but we are very happy to invest in the right person and can offer a range of training and support.

This role offers the opportunity to make a lasting impact as part of a unique organisation that prides itself on being a supportive employer. At the Diocese of Truro, we value work-life balance and employee wellbeing and are committed to supporting your development. We offer additional benefits such as flexible working, up to 26 days holiday plus bank holidays, a range of wellbeing activities and the Church of England Pension Scheme with 9-15% employer contributions. More information on this here.

The closing date for applications is midnight on 16 March 2026 with interviews being held on 25 March 2026 in Truro.

This role has been made possible with support from a grant from the Church of England.

We welcome applications from all suitably qualified persons. However, we would particularly welcome applications from those with a disability, or from a UK minority ethnic background, as these groups are currently under-represented in our staff.

We are seeking an ambitious, driven and visionary Head of Fundraising to lead our expanding team at a pivotal moment in our journey. As we launch our new three-year fundraising strategy, this is a rare opportunity to shape the future of a growing charity and play a leading role in delivering sustainable income that directly supports local children and families.

With the backing of an engaged Board of Trustees and a passionate, committed team, you will provide strategic leadership across all income streams. You will guide and inspire our small but high-performing fundraising team to grow and diversify income — strengthening individual giving through innovative donor acquisition and impactful campaigns, while also supporting the development of our corporate partnerships, community fundraising and events programmes. You will work remotely with travel around Herts & Bucks. 

This is more than a management role. It is an opportunity to build, innovate and leave a lasting legacy. You will have the autonomy to test new ideas, drive performance and embed a culture of ambition and collaboration, ensuring fundraising excellence across the organisation.

Every day in this role brings variety, challenge and purpose. Most importantly, your leadership will directly enable hospice-at-home care, specialist play services and life-enhancing family days for children with life-limiting and life-threatening conditions. Your work will make a tangible difference to families facing the most difficult of times — helping ensure they receive the care, joy and support they deserve.

Line Manager: Provisionally the Chairman of the board of trustees

Accountable to: Provisionally the Pepper Foundation board of trustees

Primary objectives: The Head of Fundraising manages a small, expanding team to deliver sustainable fundraising income. Hours: 30 – 37.5 hours per week with some flexibility on when hours are worked.

Salary: £46000-£50000 FTE Pro Rata (depending on experience).

Pension: We make a 5% contribution to your pension with a minimum of 3% from the employee based on salary paid. Benefits: Mileage allowance in accordance with HMRC guidelines, provision of laptop and mobile phone for performance of duties, reimbursement of work expenses and an Employee Assistance Programme.

Specialisms: The Head of Fundraising will specialise in increasing income through donor development and legacy fundraising whilst having a good, general understanding of community, corporate, events and challenge fundraising.

Office location: Your primary place of work will be at home, but significant time will be spent out and about meeting supporters and colleagues. Pepper has access to meeting facilities and a small operational base in Berkhamsted.

Area of operation: Fundraising will take place in Hertfordshire and Buckinghamshire. There will be occasional visits and meetings outside this area.

Professional development: The Head of Fundraising will be encouraged to undertake training and professional development activities in line with their duties and career aspirations.

Management: The Head of Fundraising will manage and support:

• the fundraising team comprising a Fundraising Officer and Community Fundraiser

• the communications, marketing and PR agency

• our Database administrator (volunteer, part time)

• our Volunteer Co-ordinator (volunteer, part time)

Works with:

• the Head of Trusts and Foundations

• the Accounts Administrator (volunteer, part time)

Key relationships:

• Pepper supporters, patrons, companies, donors, contractors, suppliers and volunteers

• Pepper board of trustees

• Colleagues at our partner hospices

Key requirements:

• Work with trustees and colleagues to develop organisational and fundraising strategies, business plans and budgets.

• Work closely with the charity’s communications, marketing and PR agency to manage the charity’s online presence including website and social media platforms and extend the charity’s audience reach to generate support for fundraising campaigns and events.

• Work with the fundraising team to deliver events and initiatives and build relationships to raise funds for the charity

• Build fundraising campaigns to gain support through direct marketing

• Deliver agreed fundraising strategies, business plans and budgets

• Drive, monitor and report on the progress of the fundraising strategy and budget

• Ensure that the charity’s case for support is compelling, inspirational and effective

• Maximise, develop and retain records of financial contributions from all sources

• Raise public awareness to position the charity as one of the top three local charities

• Agree objectives, manage and motivate the team and provide the support needed to deliver their objectives including appropriate professional development and training

• Attend meetings and events to deliver promotional talks and presentations about the charity

• Use the charity’s Donorfy CRM database and other sources to mine and prospect for new donors and deliver a donor development programme

• Attend trustee meetings and prepare reports on all fundraising and marketing activities

• Manage the recruitment of new fundraising staff and volunteers 

We are seeking a Marketing and Events Executive to join our team. You will help build our brand, engage with our donors and community groups, and organise events that showcase our work and impact.

First and foremost, a passion for the not-for-profit sector and an excitement to utilise your marketing and event management experience to increase investment in the regions not-for-profit sector is a must.

Reporting to the Head of Insight & Communications, you will play a dual role supporting our marketing campaigns, assisting with content creation, helping develop digital/social media strategies as well as helping to plan and execute our events.

What We Offer

• Meaningful Work: Be part of a team dedicated to driving positive change.
• Annual Leave: 30 days Annual Leave (plus 8 days public holiday)
• Flexible Working: Hybrid working arrangement (4 days in Liverpool City Centre office) and flexible hours between 9:00-9:30am and 4:30-5:00pm.
• Healthcare: Paid membership to Medicash
• Pension: Enhanced employer contribution
• Professional Development: Training and mentorship to help you grow your skills in marketing and events.
• Supportive Environment: A collaborative and creative workplace that values diversity.

For a full description of the role responsibilites, please download the Job Description attached.

Volunteer People Manager

Reports to: Head of People & Culture

Salary: £40,000- £42,000

Location: Hybrid (Tues-Thurs based in High Wycombe Buckinghamshire)

Direction Reports: None

About Us

With a heritage of 100 years, our patron is the Duchess of Gloucester, we are a membership-owned organisation for all civil service and public sector employees in the UK, supported by 1,200 volunteers.

We provide opportunities for over 100,000 members, that inspires wellbeing, builds community, and fosters a genuine sense of belonging, earning lifelong loyalty through trust and meaningful connection. We are currently undergoing our 3 year transformation agenda and it’s an exciting time to be part of building our next chapter.

Job Purpose

To lead and embed a consistent, high-quality people experience for the organisation’s volunteer workforce across the full lifecycle.

This role is responsible for ensuring volunteers are recruited, inducted, supported through change, and managed in line with organisational policies, values and strategy, while enabling operational teams to lead volunteers day-to-day within their departments.

The postholder will act as the organisational expert on volunteer lifecycle, ensuring a unified people approach that strengthens capability, retention and culture.

Key Accountabilities

Volunteer Lifecycle

· Own and manage the end-to-end volunteer lifecycle framework.

· Design, maintain and continuously improve volunteer policies, procedures and guidance.

· Ensure volunteer processes mirror staff approaches where appropriate.

· Act as the subject matter expert for volunteer people matters.

Recruitment, Onboarding & Induction

· Support the volunteer recruitment processes.

· Develop recruitment pipelines and partnerships.

· Design and deliver a robust volunteer induction model.

· Support managers through tools, templates and guidance.

Volunteer Training and Development

· Design and oversee a structured volunteer training framework aligned to organisational values, policies and role requirements.

· Work with departments to identify core and role-specific training needs.

· Ensure volunteers have access to appropriate learning resources to enable confidence and effectiveness.

· Embed ongoing development opportunities to support engagement, retention and succession.

· Enable managers to deliver training locally through guidance and best practice.

Cross-Team Collaboration

· Lead people aspects of change impacting volunteers working closely with the Head of Change.

· Collaborate with departments on role design and expectations.

· Upskill managers through guidance and training.

About You — Skills & Experience

• Experience in a People or Volunteer Management with responsibility for volunteer or workforce lifecycle activity
• Strong knowledge of recruitment, onboarding and development processes and how to create consistent people experiences
• Ability to design and implement policies, frameworks and practical guidance that support managers day-to-day
• Confident working across teams, building relationships and influencing without direct line management responsibility
• Experience supporting organisational change
• Skilled in developing learning and training approaches that build capability and engagement
• Organised and able to manage multiple priorities while maintaining attention to detail
• Clear communicator with a collaborative, coaching style

• Experience working with volunteers or within the charity / not-for-profit sector desirable

CSSC is an Equal Opportunities Employer The above is intended to describe the general content of the role, and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or role requirements. We value diversity at CSSC, and do not discriminate on the basis of ethnicity, religion, race, national origin, gender, sexual orientation, age, marital status, or disability status. Interviews at CSSC take place in person and virtually as part of our recruitment process. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and you have a medical condition or an individual need for adjustment to our process, and you believe it may affect your ability to be at your best, please let the recruitment partner know, so we can consider how best we can support you and make any adjustments that may reasonably be needed.

If this job sounds like it would be of interest to you, please get in touch, we'd love to hear from you! 

The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.  

As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.  

We are entering an exciting new phase of development. We are seeking a Capacity Building Manager to lead the development and implementation of our organisation-wide funder plus approach -strengthening the support we offer beyond grant funding and helping to build a more connected, resilient and effective sector. This role will play a key part in ensuring our work delivers greater benefit for children, young people and communities across London. 

Benefits to working at the Childhood Trust include:

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off 

• Enhanced Maternity/Paternity Leave 

• Flexible working environment 

• Hybrid working, with the expectation of ideally one day a week, in our office in Victoria 

To read more about the responsibilities in the role, please read the attached Job description. 

Interviews will take place, in person at our office in Victoria, on Wednesday 15th April.