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Remote (UK-based)
Full-time, Permanent
£45,000 – £50,000
Lead the service. Be there in the moments that matter most.
We're looking for an experienced, compassionate and confident Crisis Services Manager to lead our growing Crisis Services team.
This is a unique opportunity to combine strategic leadership with frontline clinical expertise, helping shape the future of crisis support for members of the fire services community. You will play a pivotal role in ensuring people experiencing acute emotional distress receive safe, effective and compassionate support when they need it most.
About the role
As Crisis Services Manager, you will provide clinical and operational leadership across our crisis support services, ensuring the delivery of high-quality, evidence-based care. You will lead a team of skilled clinicians, oversee service quality and governance, and help drive the continued development of our crisis provision.
Alongside leadership responsibilities, you will provide expert guidance on complex and high-risk cases, supporting clinicians to deliver safe and effective interventions while maintaining a small caseload of individuals with complex needs.
You will:
About you
You will hold a Level 6/7 qualification in Counselling, Psychotherapy, Psychology or a related discipline, alongside registration with a relevant professional body such as HCPC, BACP, BABCP or UKCP.
You will bring significant experience working within crisis, mental health or psychological services, together with a proven ability to lead teams, manage risk and deliver high-quality, person-centred care.
We're particularly interested in people who can provide calm and decisive leadership, support others to perform at their best, and maintain a strong focus on quality, safety and continuous improvement in emotionally demanding environments.
You will have:
Experience working with trauma-exposed populations, uniformed services personnel, or within the charity sector would be an advantage.
Working arrangements
This is a fully remote, UK-based role with occasional national travel.
The role includes participation in the senior clinical on-call rota, with a requirement to provide a minimum of eight weeks of cover each year. Occasional shift working may also be required to support frontline service delivery.
Due to the nature of the role, enhanced safeguarding checks will be undertaken.
Why join us?
This is an opportunity to lead a service that makes a genuine difference during some of life's most difficult moments.
You'll join a values-led organisation committed to delivering safe, structured and evidence-based crisis support, with a strong focus on clinical quality, reflective practice, learning and staff wellbeing.
Our services are built around collaboration, compassion and continuous improvement, ensuring both our service users and our colleagues receive the support they need to thrive.
Our commitment
Fire Fighters Charity is committed to diversity, equity, inclusion and belonging. We are working to build a culture and environment where everyone in our community feels welcome, accepted, respected and that they belong.
We welcome applications from people with diverse backgrounds, experiences and perspectives, and reasonable adjustments will be considered where appropriate.
Closing date: 19 July 2026
Selection Process
The selection process will be a two-stage process.
First-stage interviews will take place via video call during the week commencing 27 July 2026.
Second-stage interviews will be held in person during the week commencing 3 August 2026.
Ready to apply
If you are motivated by leading high-quality crisis services, supporting clinical teams to deliver exceptional care, and making a meaningful difference to people at moments of crisis, we would welcome your application. Click apply to submit a CV and a covering letter.
Join us and help ensure that no member of our fire services community faces crisis alone.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



Full-time, permanent | c£42,000 | Remote, UK-based | Rotational shifts including evenings, weekends and overnight work
Be there in the moments that matter most
We're looking for an experienced, compassionate and clinically confident Senior Psychological Therapist to join our growing Crisis Line team.
This is a unique opportunity to work at the frontline of crisis care, supporting members of the fire services community through some of their most difficult moments and helping them find a path forward. As a senior practitioner, you'll use your expertise to assess complex presentations, manage significant risk and provide immediate psychological support when it matters most.
About the role
As a Senior Psychological Therapist (Crisis Line), you will respond to individuals experiencing acute emotional distress, suicidal ideation, self-harm risk and other urgent mental health crises. Working remotely as part of a rotational shift pattern, you'll provide calm, focused and compassionate support through telephone, online chat and digital platforms.
Using advanced clinical skills and evidence-based approaches, you will assess risk, formulate safe and effective interventions, and support individuals to move from crisis towards safety and stability.
You will:
About you
You will hold a Level 5/6 qualification in psychological therapy, counselling, psychotherapy or a related discipline, or have equivalent professional experience, alongside registration with a relevant professional body such as HCPC, BACP, BABCP or UKCP.
You will bring significant experience of supporting people experiencing emotional distress, crisis or complex mental health needs, with strong skills in risk assessment, safeguarding and brief psychological intervention.
We're particularly interested in people who can remain calm and effective under pressure, make sound autonomous clinical decisions, communicate with compassion and clarity, and work confidently within structured clinical frameworks in a remote, shift-based service.
Experience in crisis helplines, acute mental health services, emergency services, suicide prevention, trauma-informed practice or digital service delivery would be an advantage.
Working arrangements
This is a fully remote, UK-based role delivered through a rotational shift pattern, including evenings, weekends and overnight working.
The role includes participation in the senior clinical escalation on-call rota, with a requirement to provide a minimum of six weeks of cover each year.
Occasional national travel may be required.
Due to the nature of the role, enhanced safeguarding checks will be undertaken.
Our commitment
Fire Fighters Charity is committed to diversity, equity, inclusion and belonging. We are working to build a culture and environment where everyone in our community feels welcome, accepted, respected and that they belong.
We welcome applications from people with diverse backgrounds, experiences and perspectives, and reasonable adjustments will be considered where appropriate.
Closing date: 19 July 2026
Selection Process
The selection process will be a two-stage process.
First-stage interviews will take place via video call during the week commencing 27 July 2026.
Second-stage interviews will be held in person during the week commencing 3 August 2026.
Ready to apply
If you are motivated by making a meaningful difference to people at moments of crisis, and you have the clinical expertise, resilience and values to thrive in this role, we would welcome your application. Click apply to submit a CV and a covering letter.
Join us and help ensure that no member of our fire services community faces crisis alone.
We offer specialist, lifelong support for members of the UK fire services community, empowering individuals to live happier and healthier lives



Context and Background
The NSPCC’s mission is to end cruelty to children by fighting for every childhood. To carry out its charitable work the NSPCC relies on the fundraising support of people across the UK for 90% of it’s income. Within fundraising our aim is to provide maximum resources for the NSPCC. We aim to provide the best possible supporter experience, building long-term relationships to create an experience which is different, better and more rewarding than that of supporting any other charity.
The Associate Head of Mass Participation Fundraising is a member of the Supporter Led Fundraising Leadership Team and the Philanthropy & Partnerships Department. The role contributes to the overall leadership and management of the team and department as well as implementing the fundraising plans and strategies for the Engagement & Fundraising Directorate.
Mass Participation Fundraising is an important component in the NSPCC’s Engagement and Fundraising strategy. The post holder will lead and develop a first-class team to develop our portfolio, engaging and deepening the relationship with participants into long-term supporters and optimising the fundraising income they generate.
A key element of the role is to provide leadership across a diverse team, which includes Third Party Events, DIY fundraising and Schools Fundraising. The role will work collaboratively across all departments to build the best possible supporter relationships to generate income and promote key organisational messages to external audiences.
Job purpose
To deliver effective fundraising activities from a mass participation portfolio of diverse products, events and opportunities. To manage relationships with suppliers and agencies, while providing leadership and management to fundraising staff within the Mass Participation Fundraising team. Continually refreshing, improving and growing the portfolio, facilitating increased income generation across all teams.
• To have accountability and responsibility for the budgetary performance of three core Mass Participation income generation streams (Third Party Events, DIY Fundraising, and Schools Fundraising)
• To form and deliver the strategy of acquisition, stewardship and retention of mass participants
• To identify synergies and best practice across similar operations within and beyond Engagement & Fundraising, applying principles of Supporter Centricity across participants and their connected supporters
• To take a lead role in working effectively with other teams and departments to maximise the recruitment of supporters and their fundraising to deliver income for children
• To lead, manage and develop the Mass Participation Fundraising team in line with our values and behaviours
Key relationships - Internal
• Reports to the Head of Supporter Led Fundraising
• A member of the Supporter Led Fundraising Leadership Team
• Line manages team leaders of Third Party Events, DIY Fundraising and Schools Fundraising teams and the Senior Marketing Officer
• Works closely with other teams within the Engagement & Fundraising Directorate operating nationally and locally to develop supporters, potential supporters and business projects
• Works closely with colleagues in other directorates to inform, support and manage fundraising activity and use relevant management information to maximise the impact of fundraising activities - such as Data, Tech and communications.
Key relationships - External
• Peers within the local and national fundraising sector
• Professionals/trade bodies/organisations that are the forefront of mass participation and supporter acquisition
• Marketing agencies and creative suppliers
Main duties and responsibilities
• To work with Head of Supporter Led Fundraising to develop ambitious strategies and business plans to optimise and grow income
• To guide and direct the implementation of agreed strategies including influencing the plans and activities across other fundraising audience streams
• To develop, deliver and be accountable for teams' annual budgets through monitoring, managing and reforecasting financial performance, ensuring that contingency plans are in place as required
• To guide and direct efficient acquisition strategies across Third Party Events, DIY Fundraising and Schools Fundraising and ensure all supporters are onboarded to the organisation appropriately, supporting retention.
• To seek and commission insight of sector-wide fundraising opportunities through a range of markets and/or supporter groups, to inform the team strategies
• To be accountable for the management of agency relationships and core suppliers that are key to the delivery of income growth and supporter satisfaction
• Within the Supporter Centricity framework, promote and prioritise lead sharing across fundraising, ensuring supporters follow the best supporter journey, establishing Mass Participation as a core route for new supporter acquisition
• To work with other functions, such as Children's Services, Technology and Communications to optimise compelling propositions, messaging within effectively delivered supporter journeys
• To foster an innovative culture within the team to generate increased income though incremental changes in pre-existing products or new product development.
• To recruit, train, develop and manage staff in line with NSPCC policies and practice including regular team meetings and regular performance reviews, coaching and mentoring staff to achieve high performance, growth and personal development
• To participate in Engagement & Fundraising or cross-directorate projects as required
Responsibilities for all Staff within the Income Generation Directorate
• A commitment to safeguard and promote the welfare of children, young people and adults at risk.
• To be responsible for updating databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up-to-date and accurate.
• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC's development of fundraising activities.
• To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news and also ensuring that the fundraising teams do likewise.
Person specification
1. Experience of leadership to successfully drive income growth from event participation, DIY or schools fundraising either in the commercial or charity sector
2. Skilled in strategic planning and development to find new ways to drive growth in an established market
3. Strong written and verbal communication skills to effectively share complex information, propositions and business cases
4. Substantial experience of budgetary management and financial planning
5. Understanding of acquisition marketing strategies and integrated marketing planning approach.
6. Leadership and management experience of a diverse and geographically dispersed team to deliver results, with a commitment to Equality, Diversity and Inclusion
7. An ability to influence, empower, support and develop those who work with and for them
8. Experience in managing strategic relationships with suppliers, such as creative agency providers including the management of SLA's and performance measures, ensuring sustained high level of performance
9. Experience of presenting to and influencing senior stakeholders and external audiences
10. Willingness to work flexibly to changing deadlines and demands and the ability to travel to support the delivery of our event portfolio.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the College
The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.
The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.
The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.
Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.
About you
We are seeking an ambitious leader to drive complex healthcare policy initiatives and high-level programmes of work. As a subject matter expert in policy and standards, you will balance a passion for innovation with an unwavering commitment to customer service. If you have a proven track record of turning healthcare strategy into decisive action, we want to hear from you.
The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.
We reserve the right to close the position early if we receive enough suitable applications. Interviews are expected to take place week commencing 27 July 2026.
The client requests no contact from agencies or media sales.
We are looking for a motivated and forward-thinking Operations Manager to lead our Victim Support Services across Warwickshire. This role is to provide maternity cover for a period of 12 months.
It is currently home based with an expectation to work from different office bases alongside team members when required as well as regular travel across Warwickshire to attend a range of in-person multi-agency operational and strategic meetings.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As an Operations Manager you will lead and manage the delivery of victim services supporting adults, children and young people, including specialist DA support for children and our Restorative Justice team. You will ensure the provision of high-quality services, as well as compliance with contractual and organisational standards, and supporting the Area Manager to identify opportunities for service development.
Key Responsibilities
The role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.
About You
Ideally, you will be someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.
We are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a shared sense of purpose in everything we do.
You will need:
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sheffield Children’s Hospital Charity
Location: Sheffield
Reporting to: Director of Fundraising
Salary: £45,721.96 to £60,963.64 per annum
Hours and basis: Full Time 37.5 hours per week / Permanent position
Sheffield Children’s Hospital Charity is looking for an ambitious and inspiring fundraising leader to join us as Head of Philanthropy, Trusts & Foundations. This is a unique opportunity to shape and drive high-value fundraising strategies that directly transform the lives of children and families.
About the role
In this pivotal leadership role, you will lead and grow our philanthropy and trusts income streams, developing and delivering a long-term strategy that drives sustainable income growth and meaningful impact.
You’ll work closely with senior leaders, clinicians and colleagues across the Charity and NHS Trust to bring compelling, high-impact projects to life, engaging new supporters and strengthening relationships with our existing donors.
Key responsibilities
About you
We’re looking for a collaborative and driven fundraising professional with a proven track record in securing high-value gifts (ideally six-figure+).
You will bring:
For further details please read the full job description which outlines behaviours and qualities we are looking for along with skills and experience.
Why join us?
At Sheffield Children’s Hospital Charity, you’ll be part of a passionate, ambitious team committed to making a real difference. You’ll have the opportunity to work on inspiring projects, build meaningful relationships, and shape the future of philanthropy which supports the Sheffield Children’s Hospital to enable healthier futures for children and young people.
Ready to make an impact?
Apply today with your CV and a covering letter.
Initial closing date: Wednesday 1st July 2026 - 9am
Due to the high volume of applications we receive, we regret that we are unable to respond to all applicants. If you are shortlisted for interview, we will contact you directly. We thank you for your interest in joining Sheffield Children’s Hospital Charity.
Agencies: We are not accepting unsolicited agency contact or applications for this role. Any CVs submitted by agencies without prior agreement will not be considered.
We support Sheffield Children’s to deliver life-changing care, comfort and new ideas to create healthier futures for children and young people.

About the role
Guided by Nene Park Trust's Business Plan and Fundraising Strategy, the Head of Fundraising will lead and develop a comprehensive fundraising programme across all income streams. You will need to be highly competent at applying to Trusts and Foundations, including Lottery funders - our most lucrative channel for charitable income, whilst also able to drive the growth of our corporate and individual fundraising programmes which are at an exciting stage of development.
As the senior member of the Fundraising Team, you will oversee and lead innovative fundraising campaigns, appeals and events, and build and steward lasting relationships with donors, partners and supporters at local and national levels.
You will lead and manage the Fundraising Team, setting clear objectives, supporting professional development and driving high performance aligned to the Trust's values and culture. Working collaboratively with colleagues across the organisation, you will ensure fundraising activity is well-coordinated, compliant and mpactful, helping to secure the income needed to realise the Trust's considerable ambitions.
Key areas of work:
Fundraising Strategy and Planning
Trusts, Foundations and Statutory Funding
Corporate Fundraising and Partnerships
Individual and Community Fundraising
Supporter Relations and Data
Team Leadership and Management
Knowledge, skills and expierence
Why Nene Park Trust?
As Gold accredited Investors in People, we recognise the high level of service we deliver is dependent upon our excellent staff team. That's why we're pleased to offer an extensive rewards package to recognise employees' commitment to the Trust. You can find out more about the benefits of working with us on our website.
More information and how to apply
Please visit the Nene Park Trust website to view the full recruitment pack and apply for this role. Completed application forms should be submitted by 12:00 noon on Monday 3rd August.
The client requests no contact from agencies or media sales.
Philanthropy Manager
Full-time 41 hours per week
Hybrid (at least 3 days per week on-site in Bloomsbury, London)
Permanent contract
£48,756 per annum
Application deadline: 23 July 2026
About the role
It is an exciting time to join the British Museum. Under the leadership of Director Dr Nicholas Cullinan OBE and the Board of Trustees, the Museum is embarking on an ambitious programme of transformation through its , a major redevelopment project that will reimagine the Museum for the 21st century while safeguarding its collection and ensuring public access for generations to come.
As part of this vision, the Museum is preparing to launch a major fundraising campaign with a target of raising at least £500 million through philanthropy.
As Philanthropy Manager, you will play a key role in securing and stewarding major gifts from individual supporters, family foundations, trusts, donor-advised funds and other philanthropic partners. Working closely with senior colleagues across the Development team and wider Museum, you will help grow long-term relationships with donors, develop compelling funding opportunities, and support the delivery of ambitious fundraising targets for both revenue and capital projects.
About you
You are an experienced major gifts fundraiser with a track record of securing five- and six-figure donations and managing relationships with high-net-worth individuals, trusts, foundations and their advisors. You are a confident communicator and persuasive writer, able to build strong relationships and develop compelling cases for support.
Highly organised and self-motivated, you are comfortable managing a varied portfolio of prospects, balancing competing priorities and working towards ambitious income targets. You bring strong judgement, excellent stakeholder management skills and a collaborative approach, with the ability to work effectively across a complex organisation.
Key areas of responsibility
Benefits
At the British Museum, we believe our people are at the heart of everything we do and have designed a benefits package that goes beyond the ordinary. Our full list of benefits can be found , but we've outlined some highlights below:
Our Values
Our values drive everything we do, from how we handle our objects to how we work in our team to fostering a culture where everyone feels heard and empowered:
These are a core part of how we recruit. Throughout the application, interview and selection process, we look for examples of how candidates demonstrate these behaviours in their own work and experiences. We encourage you to familiarise yourself with our values and reflect them in your application.
Additional details
If you have any additional needs that we should be aware of to support you with your application, please provide details
Right to Work: The British Museum holds a Skilled Worker sponsor licence. Applicants are responsible for determining whether the advertised salary and role meet current UKVI sponsorship requirements and for ensuring they have, or can obtain, the appropriate right to work in the UK. The Museum cannot provide immigration advice, and eligibility should be checked before submitting an application.
The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
The Museum's aim is to hold a collection representative of world cultures and to ensure that the collection is housed in safety.



OVERVIEW OF THE POST
Groundwork Greater Manchester is an environmental and social regeneration charity, and member of the national Federation of Groundwork Trusts, working through partnerships to deliver a greener more resilient city region with stronger, healthier communities, responsible businesses and enhanced prospects for all local people.
You will join the Homes Team and assist the Water Efficiency Lead in the delivery of Water Efficiency projects. The team deliver Water Efficiency audits across the Northwest to businesses and schools. Audits include behaviour change, Water Literacy Awareness, providing and installing water efficiency devices, identifying and fixing water leaks, and promoting and facilitating rain water harvesting and sustainable drainage solutions to reduce water consumption.
You will be required to develop good working relationships with project partners and colleagues and liaise with other members of Groundwork staff delivering similar or complementary services.
You will generate and respond to referrals and be responsible for providing effective support and customer service. Both advisory and practical, to enable people to make positive changes to their behaviour and to improve the quality of their lives through water savings. You will attend relevant team meetings/training to raise awareness of the programme and to develop/improve skills.
ROLE & MAIN PURPOSES OF THE POST
· Assist the Water Efficiency Lead to deliver commercial and domestic water audits across the North West of England by being responsible for responding to referrals, making bookings and customer service and engagement.
· Identify and engage key stakeholders who are able to help Groundwork access opportunities to deliver the service.
· Work with delivery staff to ensure that the project meets all the client’s requirements
· Liaise with householders, schools and businesses on a day-to-day basis and build good/positive working relationships with them.
· Provide advice and follow up support to householders, businesses and schools to encourage them to further reduce their water consumption, and make cost savings by making changes to their behaviour.
· Provide water saving reports to customers on their usage and possible savings answering any queries they may have.
Business & Service Development
· Manage relationships at a programme level to support project delivery and development.
· Use relevant internal and external data to inform service development and practice.
· Work closely across internal teams, Groundwork UK and other Groundwork Trusts where appropriate to develop services and share learning.
Financial & Resource Management
Understands and manages resources for specific tasks and activities
People Management & Development
· Embeds the Trusts culture and values through your own behaviour and providing supportive challenge to others
· A commitment to share specialist skills and knowledge with others
· Ability to communicate project status to all stake holders as required
Internal Management
· Supports delivery of business improvement priority plans within the Homes team
· Ensure GDPR across all projects
Other
· Eg Deputise for Homes Team to cover short-term capacity gaps and absence
Perform all other duties as assigned
The client requests no contact from agencies or media sales.
The Role
We are seeking a Senior End User Services Technician to join our Service Desk and End User Services team, providing high-quality IT support across the organisation. In this role, you will deliver advanced first and second-line support to around 500 users in a Microsoft 365 environment, supporting both on-site and remote colleagues.
As a senior member of the team, you will act as a key escalation point, taking ownership of complex technical issues and ensuring incidents and service requests are resolved in line with agreed service levels. You will support the day-to-day running of the service, working closely with the End User Services Manager to manage workload, monitor performance, and maintain a high standard of customer service.
The role has a strong technical focus, particularly across Microsoft 365 technologies including Teams, SharePoint Online, Entra ID and Microsoft Copilot. You will also contribute to mentoring team members, improving processes, and creating and maintaining documentation to support both internal teams and end users.
What we're looking for
This is an opportunity to step into a senior role where you can make a real impact on the delivery of IT services and the overall user experience. You will work with a modern technology stack, further developing your expertise across Microsoft 365 and endpoint management, while also building your leadership and mentoring skills.
You'll be part of a collaborative and supportive team environment that values continuous improvement and professional development, giving you the opportunity to influence how services evolve and grow within the organisation.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
This role requires a minimum of four days per week in the office.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
The Role
We are looking for an End User Services Analyst to join our IT Operations team, where you will play a key role in delivering a high-quality, customer-focused IT service across the Law Society. As part of a forward-facing team, you will provide both in-person and remote support to staff and visitors, ensuring the smooth operation of IT services across the organisation.
In this role, you will be responsible for managing incidents and service requests in line with agreed service levels, escalating where appropriate and ensuring timely resolution. You will support a range of hardware and software, maintain meeting room technology, and help ensure end user equipment is readily available and fit for purpose. Working within an ITIL framework, you will contribute to continuous service improvement while ensuring compliance with IT security and policy standards.
You will also manage user access across systems, including Active Directory, VPN and business applications, keep accurate records within the ITSM toolset, and support the ongoing development of the Service Desk knowledgebase. Maintaining stock levels of equipment and licensing, in collaboration with IT Procurement, will also form part of your responsibilities.
What we're looking for
We are seeking a proactive and customer-focused individual with experience in a Service Desk or End User Services environment. You will have strong troubleshooting skills across both hardware and software, along with a solid understanding of ITIL processes and service management principles.
You should be comfortable managing user access, including Active Directory and VPN, and able to prioritise your workload effectively in a fast-paced environment. Strong communication skills are essential, as you will be supporting a wide range of users with varying levels of technical understanding. A collaborative approach, attention to detail and a genuine commitment to delivering an excellent user experience will be key to success in this role.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
This role requires a minimum of four days per week in the office.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.
Delivery Manager
Remote (UK-based) | Full-time | Salary: £71,043 + benefits including 4.5-day week and 11% employer pension contribution
Do your best work, for the right reasons.
We’re looking for an experienced Delivery Manager to join our Product and Engineering Team to help us build beautifully simple, high-impact digital products that support teachers and improve outcomes for pupils across the UK.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
Investors in People Gold - through external accreditation and colleague feedback
About the Role
Oak provides school teachers and pupils with the highest-quality curriculum and lesson resources across all subjects and age groups.
In this role, you will join our engineering team to lead delivery across our product squads and platform teams. You will keep priorities clear, dependencies visible, and work flowing, so teams can deliver in step with each other and with Oak's wider goals. You'll work closely with engineering, product, and platform colleagues, and you'll play a key role in shaping how Oak plans and delivers as we grow.
Our engineers work in cross-functional product squads alongside designers, researchers, and education experts, regularly releasing new features and improvements that provide teachers and pupils with quick and easy access to high-quality learning resources.
As part of the Oak team, you'll contribute to the wider success and culture of the organisation, and support and role model our five values: create the right environment, be a great colleague, own your role but work for the team, make things happen, and keep getting better.
What You’ll Be Doing
Align squads and platform teams on their goals and the dependencies between them, so they can deliver in step
Lead delivery across squads and platform teams: tracking progress, surfacing blockers, managing risks, and keeping delivery flowing
Drive reprioritisation across squads as priorities shift, to keep OKRs on track
Own and continuously improve Oak's delivery processes, ways of working, and tooling across squads and platform teams
As a member of the Oak Team, contribute to the planning and culture of the organisation
Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required
Deputise for the Head of Engineering and take on other general responsibilities as required
What We’re Looking For
3+ years' experience in a delivery management, project management, or Scrum Master role
Deep knowledge of agile and/or lean delivery methodologies
Experience identifying and managing cross-team dependencies, keeping interconnected workstreams aligned without creating unnecessary process overhead
A track record of resolving delivery risks and priority clashes between teams, and managing competing stakeholder needs
You'll want to contribute in all areas, not just your own lane. You'll be comfortable working at pace across a range of digital systems, always looking for ways the team can keep getting better. And you'll be excellent at remote working, building relationships and managing your time effectively.
If this sounds like what you’d love to be doing, we can’t wait to hear from you. If you’re not sure that you exactly fit the above criteria, get in touch anyway. Ability and attitude are just as important as experience!
Our Benefits
25 days annual leave, plus one extra day for each year of service (up to 28)
Additional Oak closure days over Christmas/New Year
11% employer pension contribution (with no minimum employee contribution)
A 36-hour working week, with half-days on Fridays or every other Friday off
Fully remote working — we’ll support your home set-up and offer coworking options if preferred
Twice-yearly in-person offsites to collaborate, connect, and have fun
A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
If you're from an underrepresented group, there's a good chance you're discounting yourself before you've even started. That's more common than you'd think, and it means we may miss out on brilliant people. If you're excited by this role but don't meet every requirement, please apply anyway.
We use the Applied platform to help reduce bias in our hiring process. Answers are anonymised and reviewed by a panel of humans.
Key Info
Location: Remote, but you must be based in the UK with the legal right to work here
Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You’ll answer a few admin questions and some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans), so it's your thinking that gets assessed, not your CV.
If you're shortlisted, we'll invite you to a Zoom interview so we can learn more about your experience.
Interview dates:
Interview 1: Tuesday, 28 July 2026
Final interview: Tuesday, 4 August 2026
We love giving feedback, so at the end of the application process, we'll share how well you performed.
We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, don't leave it too long to avoid missing out.
We are an equal opportunity employer.
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
Director of Operations
Gordon Moody
Location: Hybrid – regular presence across Redditch, Wolverhampton & Dudley, with national travel as required
Salary: £80,200 – £85,082
Gordon Moody is the UK’s leading charity supporting people experiencing the most severe gambling-related harms. Demand for our services continues to grow, and with our new 28‑bed Redditch treatment centre, expanded digital pathways and an evolving Model of Care, we are entering a pivotal and ambitious phase.
We are now seeking a Director of Operations who will play a central role in shaping the future of our services and ensuring we deliver high‑quality, person‑centred support across residential, community and digital pathways. This is a key executive role at the heart of the organisation, responsible for operational excellence, service performance, regulatory compliance and the delivery of NHS England KPIs.
Collaborative, values‑driven and motivated by purpose, you will work closely with the CEO, Clinical Director and wider Executive Team to ensure our services remain responsive, sustainable and aligned to the changing commissioning landscape. You will bring senior operational leadership experience from a regulated therapeutic, clinical or addiction‑related environment, with the ability to lead teams through change, integrate innovation and maintain the highest standards of care.
If you are inspired by the opportunity to make a profound difference and want your leadership to directly improve recovery outcomes for people affected by gambling harm, we would be delighted to hear from you.
Closing Date – 9am on Monday 27th July 2026
Purpose of the Role
An opportunity has arisen for an energetic and skilled individual to lead the Mind in Bexley Carers Service. The Carers Service supports those looking after, or affected by, an adult relative or friend’s mental health, alcohol, or substance use challenges.
The postholder will provide both strategic and operational leadership, ensuring the effective delivery of the service in collaboration with key partners, including the London Borough of Bexley, Oxleas NHS Foundation Trust, and other relevant stakeholders.
The role is responsible for ensuring that carers receive high-quality, person-centred support, enabling them to lead fulfilling and valued lives, actively participate in their communities, and develop their abilities to their fullest potential.
Key Duties and Responsibilities
Service Delivery and Development
· Develop, coordinate, and maintain a flexible, responsive, and high-quality service to support carers.
· Carry a client caseload.
· Provide individuals with clear information and guidance, enabling them to explore innovative and creative approaches to meeting their needs and achieving desired outcomes.
· Develop and deliver groups, workshops and courses for carers.
· Ensure carers are involved in development of the service and have opportunity to give feedback on the service.
· Ensure that all services are delivered in line with organisational policies, procedures, and quality standards.
Leadership and Management
· Provide effective leadership, supervision, coaching, and performance management to staff, volunteers, and students on placement.
· Promote a positive, collaborative working culture that supports high performance and continuous improvement.
· Assist in the organisation and facilitation of team meetings, promoting open communication and a cohesive team environment.
Partnership Working and Collaboration
· Work collaboratively with colleagues, partner agencies, and stakeholders to ensure effective service delivery and the achievement of agreed objectives.
· Build and maintain strong working relationships with local and regional carers’ forums, ensuring innovative approaches to supporting families and carers are explored and implemented.
· Contribute to inter-agency working by maintaining high standards of communication and participating in relevant forums.
Advocacy and Engagement
· Advocate for the needs of carers, ensuring their voices are reflected in care planning processes across mental health and social care services.
· Promote the importance of carer involvement, in line with The Carers Trust “Triangle of Care” best practice guidance.
Quality and Performance Management
· Take overall accountability for the quality, performance, and continuous improvement of the service.
· Ensure monitoring data and information is collected and submitted on time.
· Ensure compliance with all relevant regulatory, contractual, and organisational requirements.
· Monitor and evaluate service outcomes to ensure effectiveness and identify areas for development.
Please note, this list of duties is not exhaustive, and the postholder may be required to undertake additional responsibilities as reasonably required in line with the needs of the service.
Email CV and supporting statement.
The client requests no contact from agencies or media sales.
Engineering Manager
Remote (UK-based) | Full-time | Salary: £82,409 + benefits including 4.5 day week and 11% employer pension contribution
Do your best work, for the right reasons.
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit working in partnership with teachers to create the highest-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
We’re looking for an experienced Software Engineering Manager to join our Product and Engineering Team to help us build beautifully simple, high-impact digital products that support teachers and improve outcomes for pupils across the UK.
Our culture has been independently recognised through:
Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
Investors in People Gold - through external accreditation and colleague feedback
About the Role
Oak provides school teachers and pupils with the highest-quality curriculum and lesson resources across all subjects and age groups.
In this role, you will join our engineering leadership team to manage engineers across our product squads and platform teams, supporting them to thrive and grow. You will work closely with product and platform colleagues to enable effective delivery and continuous improvement, and you will contribute to hiring a diverse mix of permanent colleagues and freelancers to ensure we have the capability needed to deliver our ambitious goals.
Our engineers work in cross-functional product squads alongside designers, researchers, and education experts, regularly releasing new features and improvements that provide teachers and pupils with quick and easy access to high-quality learning resources.
What You’ll Be Doing
Develop and manage a high performing team
Lead the continuous improvement of software engineering practices and processes
Working with product managers, manage the engineering backlog ensuring that important tasks are prioritised alongside bugs and product features
Prioritise the hiring and retention of a diverse, engaged and collaborative team of engineers
As a member of the Oak Team, contribute to the planning and culture of the organisation.
Work in cross-functional and product-oriented squads with colleagues from across the organisation, as required.
Deputise for the Head of Engineering and take on other general responsibilities as required.
What We’re Looking For
2+ years experience leading the continuous improvement of an engineering team’s processes and practices
Experience of recruiting, developing and managing a high performing engineering team
Substantial experience working in cross functional teams or squads
Can demonstrate an understanding of how modern web applications work
Extensive knowledge of the software product development lifecycle and how it influences the success of a product and a team
You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.
If this sounds like what you’d love to be doing, we'd like to hear from you. If you’re not sure that you exactly fit the above criteria, get in touch anyway. Ability and attitude are just as important as experience!
Our Benefits
25 days annual leave, plus one extra day for each year of service (up to 28)
Additional Oak closure days over Christmas/New Year
11% employer pension contribution (with no minimum employee contribution)
A 36-hour working week, with half-days on Fridays or every other Friday off
Fully remote working — we’ll support your home set-up and offer coworking options if preferred
Twice-yearly in-person offsites to collaborate, connect, and have fun
A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
If you're from an underrepresented group, there's a good chance you're discounting yourself before you've even started. That's more common than you'd think, and it means we may miss out on brilliant people. If you're excited by this role but don't meet every requirement, please apply anyway.
We use the Applied platform to help reduce bias in our hiring process. Answers are anonymised and reviewed by a panel of humans.
Key Info
Location: Remote, but you must be based in the UK with the legal right to work here
Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
Closing date: We’ll be reviewing applications as they come in and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next steps
You’ll answer a few admin questions followed by some questions related to your day-to-day job. Your answers will go through our sift process: all answers will be anonymised, randomised, and then reviewed by a panel of reviewers (real humans), so it's your thinking that gets assessed and not your C.V.
If you're shortlisted, we'll invite you to interview. We give everyone feedback at the end of the process.
Interview dates:
Interview 1: Wednesday, 29 July 2026
Interview 2: Monday, 3 August 2026
If this sounds like somewhere you could do your life's best work, we'd love to hear from you.
We love giving feedback, so at the end of the application process, we'll share how well you performed.
We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.
We are an equal opportunities employer.
We are committed to a policy of Equal Employment Opportunity and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.