Jobs

Deputy Service Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.  

Job Title: Deputy Service Manager (FTC)

Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this service has no step free access.

Salary: £31,000 (Annual Salary)

Shift Pattern: 10 month (Fixed Term Contract) 37.5 hours per week Monday to Friday between 09:00 - 17:00. You may be required to work outside these hours dependent on service and resident requirements and you will also be expected to take part in the out of hours on call service.

About the Role

We're hiring a Specialist Women’s Refuge Deputy Service Manager someone who is passionate about supporting women and their children and is committed to their rights and safety. This role offers the opportunity to lead and support a refuge for women and children surviving domestic abuse, many of whom are living with trauma. You'll ensure the team are empowered, with the right tools and resources to deliver a seamless service that supports residents through their healing journey, helping them overcome personal challenges and work towards independence and their goals.

The service spans over 3 buildings and you will help lead a team of support mentors and children and family workers. We’re looking for a solution focused leader who is passionate about the resident group, committed to trauma informed and inclusive practice, and driven to make lasting change. You will ensure full contract and regulatory compliance while leading your team to meet KPIs and service requirements.

Some Key Responsibilities include:

• Line management and leadership, offering guidance and support throughout the employee lifecycle.
• Support the Service Manager in leading the day to day operational delivery of the service.
• Risk Management ownership, ensuring processes and policies are followed.
• Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
• Financial Management, including petty cash and budget management.
• Contract management and Internal auditing, admin, and general other duties as required.
• Striving to ensure excellence and quality in our service delivery.

About You

We're looking for someone who’s driven to provide high quality, person centred support to staff, colleagues, residents and participants, with a passion about supporting women who have faced complex trauma and domestic abuse. You enjoy working as part of a team, communicating well and building professional relationships with people from all backgrounds. You're confident supporting service level enquiries, offering advice on employment matters and resident or participant queries. Most importantly, you're compassionate, supportive and thrive in a fast paced, ever changing environment.

• Due to the nature of the service, it is an occupational requirement that the post holder is female
• Ability to provide high quality support and line management to staff
• Ability to motivate and empower a team to achieve KPI's
• Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
• Knowledge of the needs of women experiencing domestic abuse and will have strong leadership and team development skills.
• Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
• Willingness and ability to work flexibly to meet service needs
• IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting.

AreThe London Irish Centre’s mission is to empower and enrich lives through Irish community and culture. Since 1955, we have served the Irish community in London, providing crucial support, connection and a ‘home from home’ to those living in the capital.
Our services include accredited advice and support, community wellbeing activities, and an extensive programme of Irish arts, culture and education. Our venue also comprises of a licensed bar and shop, as well as private hire spaces to support the work of our charity.

The London Irish Centre is seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team. The successful candidate will bring expertise in welfare rights and housing, and a strong commitment to supporting those facing financial hardship or insecure living conditions. In this role, you will work directly with clients to deliver accredited advice and practical guidance, helping them navigate complex systems and secure the support they need. You will also collaborate with colleagues across the organisation to ensure a holistic and integrated service that puts community needs first.

The Advice Service is dedicated to enhancing income, alleviating poverty, and ensuring secure housing for community members throughout London. Our goal is to empower individuals by facilitating access to appropriate support through a strength-based and person-centered approach. We offer accredited information and advice on welfare benefits and housing, as well as assistance in obtaining grants.

As an integral part of the London Irish Centre's Community services, the Advice Service collaborates with our Support Service, Citizenship and Identity, Health Navigation, Community Programmes (responsible for events and activities), and our specialized Survivor Integrated Service. Together, we strive to deliver community-led and best-practice support.

 About You

• You have solid experience advising on welfare benefits and housing law, including issues like homelessness, poverty, and disability benefits.
• You use a strength-based, person-centred approach to empower clients and achieve positive outcomes.
• You’re confident advocating for clients with agencies such as the DWP and local authorities, both in writing and verbally.
• You’re highly organised, able to manage competing demands, and proficient in using case management and information systems.
• You demonstrate excellent communication and interpersonal skills and are comfortable working with diverse client groups and professionals.
• You’re collaborative, flexible, and committed to safeguarding, equality, and continuous professional development.

Key areas of responsibility

• Work in line with the purpose, vision, mission, and values of the LIC.
• Deliver high-quality information and advice on housing and welfare benefits according to client needs.
• Manage your own caseload and undertake casework with minimal supervision.
• Provide services in accordance with all relevant quality standards.
• Create and maintain comprehensive client and service provision records, using information technology and other systems.
• Support service delivery via telephone, drop-in, and pre-booked appointments, including staffing the response line as needed.
• Advocate on behalf of clients with third parties, including the Department for Work and Pensions and local authorities, by letter, telephone, email, and in-person.
• Contribute to multi-disciplinary service provision, build excellent working relationships, and establish referral pathways to achieve the best outcomes for clients.
• Maintain excellent knowledge of benefits, housing law, grants, as well as changes in law, practice, and supporting services.
• Work collaboratively with internal teams and services

This job description outlines the key responsibilities and duties associated with the role. It is not exhaustive or restrictive and may be reviewed and amended in line with service needs and organisational priorities. The postholder may also be required to work from other locations or undertake other duties as reasonably requested by management.

 Employee Benefits

· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).

· Enhanced sick pay - 4 weeks (pro-rata) of contractual hours on full pay after completion of probationary period

· Enhanced maternity and adoption leave pay*

· Cycle to Work Scheme*

· Tech Scheme*

· Eyesight tests and contribution to corrective glasses*

· Jury Duty leave pay*

· Employee Assistance Programme.

· Complimentary tickets to select events.

· 50% discount on LIC education courses (subject to availability).

· 20% discount at the LIC shop and 10% discount at the LIC bar.

· Mindfulness app membership*

*Only available to staff on contracts of a minimum of 12 months

At the London Irish Centre we strive to be:

The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.

Role Context

General practice teams inPrimary Care Networks across Englandnow haveaccesstodedicatedLink Workers to provide the following functions:

1. To support patients with long term conditions to access non-clinical support in their communities with a view to reducing loneliness and increasing wellbeing activities 

2. To support the clinical staff within the PCN to understand what services are available in their communities and how to access them. 

The successful Link Worker candidates will work withinCitizens Advice on Prescription Liverpool service to provide allocated GP teams and a variety of statutory and non-statutory partner agencies with access to a person-focused service thatwill be deliveredin health centres, community health settings andinpeoples’ homes.

The Link Worker serviceis an essential part of theestablishedCitizens Advice Liverpool service andincreasestreatment options for health practitioners, and its highly motivated teamwork closely with health professionals andcommunity organisations to support patients to make lifestyle changes. The successful candidates will meet patients in a variety of settings and support them to develop a pathway to improved health and well-being. To provide this support you will need to develop a sound knowledge of local health, social and voluntary services. 

This scheme will enable GPs to refer patients to social activities and other types of support to improve health and wellbeing. The new staff team will engage the patient and ‘co-design a non-clinicalsocial prescription serviceto improve their health and well-being using services provided by the voluntary and community sector’

TheLink Worker is responsible for enabling and supporting a patient to assess their needs, co-producing solutions for them making use of appropriate local resources.

As well as a competitive salary CAL also provides access to

· 27 days annual leave plus bank holidays

· Hybrid Working Scheme

· Interest free travel loans

· Employee Assistance Programme

· Pension Scheme

· Cycle to Work Scheme

· Lifestyles Gym Membership (20% corporate discount)

· Enhanced maternity, paternity and adoption leave pay

Are you motivated by empowering and supporting others? Could you help us achieve our goal of helping everyone find a way forward, whatever problem they face? 

North Yorkshire Citizens Advice & Law Centre is looking for enthusiastic individuals to join our advice team and make a real difference to the community. As an Advice Trainee, you will learn about all aspects of our service and develop the skills needed to deliver high quality advice on debt, welfare rights, employment, housing, family and other issues. Advice is delivered primarily over the phone, but you will also support clients via email and in person.

The successful applicant will have a positive attitude and a willingness to learn, along with good IT and communication skills. You will need the ability to work both independently and as part of a team. 

This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis. Previous advice experience is not essential, as full training will be provided. Trainees typically become proficient in the role within 12-18 months. 

The preferred location for this role is our Northallerton office. We will also consider applications from candidates wishing to be based in our Harrogate, Selby, or Scarborough offices.

For more details please view our websit via the apply button.

Location: Manchester
Hours: Full-time, 35 hours per week
Contract: Temporary, 3 months
Pay: £14.34 per hour (+ holiday pay)
Start Date: ASAP

Prospectus is delighted to be supporting a national children's charity in their search for a temporary Project Worker to join their team.

This is an excellent opportunity for an experienced and passionate professional to utilise and refine their skills in a meaningful role, contributing to the best possible outcomes for young people in need of support.

Please note this role will be subject to an enhanced DBS check due to unsupervised contact with vulnerable children and young adults. You will also require a current, clean driving licence and access to your own vehicle.

Responsibilities:

• Conduct Missing from Care Return Interviews.
• Assess risk and identify support needs for children and young people.
• Manage a caseload of referred young people.
• Work collaboratively with social care, education, police, and other partner agencies.
• Promote safeguarding and ensure all procedures are followed.
• Maintain accurate case records and contribute to service reports.
• Empower children and young people to have a voice in decisions affecting them.
• Deliver work within a non-judgemental, anti-oppressive, and culturally inclusive framework.

Requirements:

• Recent, relevant experience in a similar role, with a background working directly with vulnerable young people.
• Expertise in safeguarding and relevant legislation, including an understanding of conducting assessments, managing risk, and planning interventions
• Excellent organisational skills with the ability to manage multiple priorities and deadlines effectively.
• Strong communication and interpersonal skills, with the confidence to engage empathetically and professionally with a wide range of internal and external stakeholders.
• Proven ability to work under pressure while maintaining a high level of accuracy and attention to detail.
• A collaborative and proactive approach to managing a varied workload, with the capacity to work both independently and as part of a team.

CVs will be reviewed on a rolling basis, so if you're interested in the role, please apply ASAP with your CV in a Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Citizens Advice Wirral has secured funding to create an additional role within the leadership team for a Team Lead - Advice and Outreach. The successful candidate will line manage frontline staff and will also need to develop partnerships with local organisations in order to create referral pathways for clients who need advice and support. If you are someone who is able to motivate and challenge people, with great communication skills, please see the full job description for further details of this exciting role.

Citizens Advice Wirral is a local charity that supports Wirral residents by providing advice, information, casework and social prescribing services. We assist clients with a range of issues including benefits, debt, employment, housing and life challenges that affect their health and wellbeing.  Citizens Advice Wirral also actively works for change in the policies and practices of organisations that impact our clients - we are passionate about the difference our Research and Campaigns work can make to people’s lives.

Our values shape how we as an organisation operate and how we work with each other across all roles: Open and Honest, Professional, Empowering, Non-judgmental and Approachable. They apply to all areas of our advice-giving, our research and campaigns work and how we challenge discrimination and champion equality. 

Working for Citizens Advice Wirral has a range of benefits including:

• A generous holiday allowance of 25 days (rising to 30 days) plus bank holidays (pro-rata)

• Agile working with both home and office-based days (role dependent)

• A contributory pension scheme 

• Employee Assistance Programme

• Invigor8 Corporate Membership available

To find out more and start your application please click on the Apply button.

About Citizens Advice Camden

We are a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.

We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.

Role Purpose

The Camden Food Mission is a new service designed to deliver advice in food settings across Camden. This service is a direct response to local food insecurity across the council. It will deliver a floating advice service embedded primarily within food support locations, aiming to reach people who would not otherwise access advice services. The service will focus on stabilising income, managing debt, and reducing reliance on crisis provision.

The project will be delivered through a mix of face-to-face, telephone, and digital channels. Face-to-face appointments will be held in community food locations, with an emphasis on a flexible, visible presence to maximise reach.

We are recruiting a full-time debt adviser to join this project, to work alongside an established and experienced generalist adviser.

Ideally, you will be an experienced money adviser, and able to deliver high quality debt advice and on-going casework to clients. You will be an approved DRO intermediary or be willing to work towards becoming a DRO Intermediary by completing the relevant training. You should also hold the IMA Certificate of Money Advice Practice (CertMAP) or be willing to work towards obtaining this. The CertMAP and DRO Intermediary status are prerequisites to be considered at Senior Level.

Role Profile 

• Provide debt advice and specialist casework that is in-depth and complex and covers the full range of debt advice.
• Work to achievable targets in line with the criteria set by the funder.
• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
• Research and explore options and implications so that clients can make informed decisions. Act for clients where necessary using appropriate communication skills and channels.
• Advise clients who are eligible for a DRO of the possible implications, duties and obligations and complete and submit DRO applications on their behalf.
• Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
• Ensure that all work conforms to Financial Conduct Authority standards, the Advice Quality Standard and the requirements of the funder.Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.Liaise with advice partners to set up and deliver advice sessions in community outreach locations as required

If you have applied for this role recently, please do not apply again.

Closing deadline for applications is: 9.00am on Monday, 24 August 2026

CVs are not accepted. 

Applications will be reviewed on a rolling basis and interviews may be conducted before the closing date.

Interview date:tbc

Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.

We are looking for a Safeguarding Lead to provide dedicated safeguarding leadership as our flagship Drive Project working with high-harm, high-risk perpetrators of domestic abuse, scales across England and Wales. Acting as a Safeguarding Lead, you'll hold oversight of safeguarding governance across our network, lead a shift from compliance towards collaborative, relational learning, and support delivery partners as a trusted peer and source of expertise. This is a pivotal, newly created role for someone energised by culture change, skilled at holding both accountability and compassion, and comfortable working in complexity.

Closing date: Tuesday 25th August, 9am. Please refer to the job description for further details.

To apply, please visit Respect UK website 

We have an exciting opportunity for someone who is passionate about creating unforgettable experiences, building meaningful relationships and inspiring communities to fundraise for a great cause.

This is a fast-paced, hands-on role where you can really see your ideas coming to life. If you want to join an ambitious Fundraising team that has been growing non-legacy income 34% year-on-year since 2021 we would love to hear from you!

About Kidney Care UK

There are 7.2 million people with some form of chronic kidney disease (CKD) in the UK, equivalent to 1 in 10 people. There are one million people in the UK who have CKD but are not aware of it.

Since 1975, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by kidney disease.

About the Role

 As our Senior Community and Events Officer, you will play a pivotal role in growing and developing Kidney Care UK's community fundraising programme, helping supporters across the UK raise vital funds to support people affected by kidney disease.

You will lead on developing and expanding our community fundraising income through supporter-led fundraising, local groups, community organisations, schools, clubs and community partnerships. Alongside this, you'll manage a portfolio of exciting challenge and special events, including the Manchester Marathon, Great North Run, our Treks and Adrenaline programme, and other fundraising opportunities that engage supporters and inspire lasting connections with the charity.

This is an exciting opportunity for someone who loves relationship fundraising, enjoys identifying new opportunities for growth, and is motivated by delivering exceptional supporter experiences that maximise income and long-term engagement.

You'll also mentor and guide our Fundraising Assistant, helping to develop a high-performing team and contributing to our ambitious fundraising strategy.

Key Responsibilities

• Lead the development and growth of Kidney Care UK's community fundraising programme, increasing supporter participation, income and engagement.
• Build and manage relationships with individual fundraisers, community groups, schools, clubs, faith groups and local organisations.
• Develop innovative community fundraising campaigns, initiatives and resources to inspire supporters to fundraise in their own communities.
• Identify and secure new community fundraising opportunities, creating a strong pipeline of future income.
• Manage, grow and attend a portfolio of challenge events, including the Manchester Marathon, Great North Run, Treks and Adrenaline programme, and other third-party challenge events. 
• Develop and deliver a programme of special events and fundraising opportunities that engage existing and new supporters.
• Provide outstanding stewardship to supporters, ensuring every fundraiser feels valued, supported and motivated throughout their journey.
• Monitor and manage income and expenditure budgets, ensuring financial targets are achieved.
• Line-manage, coach and support the Fundraising Assistant to ensure team success and development.
• Work closely with the Communications and Marketing teams to develop recruitment, engagement and fundraising campaigns.
• Ensure all fundraising activities comply with relevant fundraising regulations, health and safety requirements and GDPR.
• Monitor, evaluate and report on fundraising performance, identifying trends and opportunities for continuous improvement.
• Keep informed of community fundraising trends and best practice, bringing fresh ideas and innovation to the programme.

About You

We are looking for a passionate, dedicated individual who will bring the following:

• A minimum of two years’ experience in a community fundraising or events role, with a proven ability to deliver successful programmes of work.
• Proven experience in organising events, using creativity and strategy to maximise participation and revenue.
• Excellent project management skills – you can juggle multiple projects and deadlines with ease.
• A creative flair for spotting opportunities, developing ideas and executing them flawlessly.
• Strong communication and interpersonal skills – you know how to build lasting relationships.
• A passionate, energetic, and self-motivated approach to delivering excellent supporter experiences.
• Experience of managing budgets and suppliers to ensure smooth event delivery.
• An eye for detail and a knack for problem-solving, keeping events running seamlessly.

Though not essential, the following skills and experience would be advantageous:

• Experience with Beacon or other fundraising databases.
• Knowledge of fundraising regulations and data protection.
• Understanding of long-term or chronic health conditions.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme where your employer will contribute 8% of your salary.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere, Charity Comms and NVCO. There are also opportunities to complete apprenticeships.

Apply today

If you feel you are the right fit for the role, please press Apply, where you will be asked to upload a recent CV which includes a cover letter. In your cover letter please demonstrate in no more than 2 sides of A4 how you meet the person specification within the job description.

Please note we will be reviewing applications as we receive them so may decide to close the advert early. 

We look forward to hearing from you.

Interviews will be held in person in Alton on Friday 7th August.

Astra Foundation is seeking a Foundation Director; a dynamic, seasoned and strategic leader with a background in philanthropy who is motivated by their mission to combat loneliness in young adults, empower youth to reach their full potential, and reduce plastic pollution, primarily in the UK and France. This is an exciting opportunity to lead a young foundation and support the next phase of its evolution, building on strong foundations to further steward support for their priority areas and civil society partners. The ideal candidate will be collaborative, with a willingness to handle all aspects of the Foundation’s work, from high-level strategy and external relations to day-to-day administration.

LGBTQ+ Youth Work Support Worker

Reports to: LGBTQ+ Youth Work Lead

Hours: 0.7 FTE (approximately 26 hours per week)

Salary: £29,644 (pro rata - £20,750.80)

Contract: Confirmed thru end Mar 2027 with possibility of extension until Mar 2028

Location: Multiple sites across 4 counties in north Wales

Evening work: Willingness to work up to 3 evenings per week required

Travel: Own transport essential

Closing Date for Applications: 10th August

Interview Dates:18th & 20thAugust

Purpose of Role

The LGBTQ+ Youth Work Support Worker will co-produce and deliver programmes and activities with and for LGBTQ+ young people across multiple sites. Working under the supervision of the Viva LGBTQ+ Lead, this role focuses on creating safe, inclusive spaces where LGBTQ+ young people can connect, develop skills, and access support.

Key Responsibilities

Direct Youth Work Delivery:

• Co-produce and deliver LGBTQ+ youth groups across a number of sites
• Deliver programmes and activities as part of the Tŷ Pride Partnership (working to prevent LGBTQ+ homelessness)
• Provide one-to-one support and key working for LGBTQ+ young people
• Support advocacy for LGBTQ+ young people
• Facilitate participation and co-production with young people

Quality and Communications:

• Contribute to quality assurance and evaluation
• Support impact measurement and reporting
• Contribute to communications, media, and marketing activities (including social media)

Professional Practice:

• Participate fully in reflective peer supervision
• Maintain safeguarding duties commensurate with role
•  Attend and complete training and CPD as directed
• Follow instructions for budgeting and financial record keeping

Person Specification

Essential Qualifications:

• Level 2 Youth Work qualification or above (or working towards Level 2)

Essential Experience:

• Experience of youth work or community work with young people
• Experience and understanding of issues impacting upon LGBTQ+ young people and communities

Essential Skills:

• Ability to build positive relationships with young people
• Good group work and activity planning skills
• Understanding of safeguarding principles
• Good communication skills
• Basic IT skills including social media
• Access to own transport and ability to travel between delivery sites
• Flexibility to work evenings (up to 3 per week), occasional overnight and weekend shifts (e.g. during residential trips)

Essential Personal Qualities:

• Commitment to LGBTQ+ equality and inclusion
• Warm, approachable, and non-judgmental
• Reliable and professional
• Team player who can also work independently
• Commitment to youth work values and reflective practic
•  Willingness to learn and develop

Desirable:

• Knowledgeable through lived experience
• Welsh language skills (or commitment to undertake)
• Experience working across multiple sites
• Experience using creative and/or physical activities within youth work (e.g. arts, crafts, media, dance, sports etc.)

Manylion y Swydd

Teitl y Swydd: Gweithiwr Cymorth Gwaith Ieuenctid LHDTC+

Yn Atebol i: Arweinydd Gwaith Ieuenctid LHDTC+

Oriau: 0.7 CALl (tua 26 awr yr wythnos)

Cyflog: £29,644 (pro rata - £20,750.80)

Cytundeb: Wedi'i gadarnhau tan ddiwedd mis Mawrth 2027, gyda'r posibilrwydd o ymestyn tan fis Mawrth 2028

Lleoliad: Safleoedd lluosog ar draws pedair sir yng ngogledd Cymru

Gwaith gyda'r nos: Rhaid bod yn barod i weithio hyd at dair noson yr wythnos

Teithio: Mae mynediad at ddull trafnidiaeth personol yn hanfodol

Dyddyiad terfynol am ceisiau: 10fed Mis Awst 2026

Dyddiadau cyfweld: 18fed & 20ain Mis Awst 2026

Diben y Rôl

Bydd y Gweithiwr Cymorth Gwaith Ieuenctid LHDTC+ yn cydgynhyrchu ac yn darparu rhaglenni a gweithgareddau gyda phobl ifanc LHDTC+ ac ar eu cyfer ar draws safleoedd lluosog. Gan weithio o dan oruchwyliaeth Arweinydd Viva LHDTC+, bydd y rôl hon yn canolbwyntio ar greu mannau diogel a chynhwysol lle gall pobl ifanc LHDTC+ gysylltu ag eraill, datblygu sgiliau, a chael mynediad at gymorth.

Prif Gyfrifoldebau

Darparu Gwaith Ieuenctid yn Uniongyrchol:

• Cydgynhyrchu a darparu grwpiau ieuenctid LHDTC+ ar draws nifer o safleoedd
• Cyflwyno rhaglenni a gweithgareddau fel rhan o Bartneriaeth Tŷ Pride (gan weithio i atal digartrefedd ymhlith pobl ifanc LHDTC+)
• Darparu cymorth un-i-un a gwaith allweddol i bobl ifanc LHDTC+
• Cefnogi eiriolaeth ar ran pobl ifanc LHDTC+
• Hwyluso cyfranogiad a chydgynhyrchu gyda phobl ifanc

Ansawdd a Chyfathrebu:

• Cyfrannu at sicrhau ansawdd a gwerthuso'r ddarpariaeth
• Cefnogi mesur ac adrodd ar effaith y gwasanaeth
• Cyfrannu at weithgareddau cyfathrebu, y cyfryngau a marchnata (gan gynnwys y cyfryngau cymdeithasol)

Ymarfer Proffesiynol:

• Cymryd rhan lawn mewn goruchwyliaeth fyfyriol gan gymheiriaid
• Cyflawni dyletswyddau diogelu sy'n gymesur â'r rôl
• Mynychu a chwblhau hyfforddiant a datblygiad proffesiynol parhaus (DPP) yn unol â chyfarwyddyd y sefydliad
• Dilyn cyfarwyddiadau ynghylch cyllidebu a chadw cofnodion ariannol

Manyleb y Person

Cymwysterau Hanfodol:

• Cymhwyster Gwaith Ieuenctid Lefel Dau neu uwch (neu'n gweithio tuag at Lefel Dau)

Profiad Hanfodol:

• Profiad o waith ieuenctid neu waith cymunedol gyda phobl ifanc
• Profiad a dealltwriaeth o'r materion sy'n effeithio ar bobl ifanc a chymunedau LHDTC+

Sgiliau Hanfodol:

• Y gallu i feithrin perthnasoedd cadarnhaol gyda phobl ifanc
• Sgiliau da mewn gwaith grŵp a chynllunio gweithgareddau
• Dealltwriaeth o egwyddorion diogelu
• Sgiliau cyfathrebu da
• Sgiliau TG sylfaenol, gan gynnwys defnyddio'r cyfryngau cymdeithasol
• Mynediad at ddull trafnidiaeth personol a'r gallu i deithio rhwng safleoedd darparu gwasanaethau
• Hyblygrwydd i weithio gyda'r nos (hyd at dair noson yr wythnos), ac yn achlysurol ar sifftiau dros nos ac ar benwythnosau (er enghraifft yn ystod teithiau preswyl)

Rhinweddau Personol Hanfodol:

•  Ymrwymiad i gydraddoldeb a chynhwysiant LHDTC+
•  Cynnes, hawdd mynd ato ac anfeirniadol
• Dibynadwy a phroffesiynol
• Chwaraewr tîm sy'n gallu gweithio'n annibynnol hefyd
• Ymrwymiad i werthoedd gwaith ieuenctid ac ymarfer myfyriol
• Parodrwydd i ddysgu a datblygu

Dymunol:

• Gwybodaeth ac arbenigedd sy'n deillio o brofiad bywyd
•  Sgiliau Cymraeg (neu ymrwymiad i ymgymryd â hyfforddiant Cymraeg)
•  Profiad o weithio ar draws safleoedd lluosog

LGBTQ+ Youth Worker - Outreach

Reports to: LGBTQ+ Youth Work Lead

Hours: Full-time (37 hours per week)

Contract: Confirmed until end May 2027. We would welcome secondment applications for this post as well. Based on successful future fundraising this role could be extended

Salary: £32,475.00

Location: Multiple sites across 4 counties, with focus on rural and underserved areas

Unsociable hours: This role involves some unsociable hours of work, and requires flexibility to work evenings (up to 3 per week), occasional overnight and weekend shifts (e.g. during residential trips)

Travel: Own transport essential – travel expenses will be reimbursed

Language: Able to communicate in Welsh and English, both verbally and in writing (essential)

Closing Date for Applications: 10th August

Interview Dates: 18th & 20th August

Purpose of Role

The Outreach LGBTQ+ Youth Worker will extend access for LGBTQ+ youth provision into rural and underserved areas within North Wales. This role focuses on reaching LGBTQ+ young people in areas where services are limited, providing both group-based and one-to-one support, and ensuring bilingual Welsh/English provision. The post-holder will work collaboratively with the wider Viva LGBTQ+ team while having particular responsibility for outreach and Welsh language delivery.

Key Responsibilities

Rural Outreach and Development:

● Develop and extend LGBTQ+ youth provision in rural and underserved areas across 4 counties, in areas agreed with the Viva LGBTQ+ Team Lead

● Identify and engage with LGBTQ+ young people in underserved and rural communities

● Co-produce and deliver LGBTQ+ youth groups

● Build relationships with rural schools, community organisations, and partners to facilitate access to the youth work support and activities

Direct Youth Work Delivery:

● Deliver programmes and activities at multiple sites

● Provide one-to-one support and key-working for LGBTQ+ young people

● Support advocacy for LGBTQ+ young people

● Facilitate participation and co-production with young people

● Provide a role/possibility model for LGBTQ+ young people

Bilingual Provision:

● Ensure LGBTQ+ provision is accessible to young people in their preferred language

● Contribute to Welsh language communications and resources across the organisation

Quality and Accountability:

● Contribute to quality assurance and evaluation

● Support impact measurement and reporting

● Follow instructions for budgeting and financial record keeping

Professional Practice:

● Participate fully in reflective peer supervision

● Maintain safeguarding duties commensurate with role

● Attend and complete training and CPD as directed

Person Specification

Essential Qualifications:

● Level 3 Youth Work qualification or above (or working towards)

● Training in LGBTQ+ awareness and inclusion

Essential Experience:

● Experience of delivering youth work with diverse groups of young people

● Experience and understanding of issues which impact the lives of LGBTQ+ young people and communities

● Experience working in rural communities and/or understanding of rural issues

Essential Skills:

● Able to communicate confidently in Welsh and English, both verbally and in writing (essential requirement for this post)

● Excellent youth work skills including relationship building and group work

● Ability to work independently and take initiative

● Well adapted collaborative and team working skills

● Strong understanding of LGBTQ+ identities and inclusive practice

● Good communication and interpersonal skills

● Full UK driving licence and own transport (essential due to rural nature of role)

● Flexibility to work evenings (up to 3 per week), occasional overnight and weekend shifts (e.g. during residential trips)

Essential Personal Qualities:

● Expert through lived experience

● Commitment to equality, inclusion and anti-oppressive practise

● Self-motivated and able to work independently in rural locations

● Warm, approachable, and non-judgmental

● Culturally sensitive and respectful of Welsh language and culture

● Resilient and adaptable

● Commitment to youth work values and principles

Desirable:

● Experience of outreach youth work

● Experience working across multiple sites

● Knowledge of rural North Wales communities

● Understanding of barriers faced by LGBTQ+ young people in rural areas

Gweithiwr Ieuenctid LHDTC+ - Allgymorth

Yn Atebol i: Arweinydd Gwaith Ieuenctid LHDTC+

Oriau: Llawn amser (37 awr yr wythnos)

Cyflog: £32,475.00

Cytundeb: Wedi'i gadarnhau tan ddiwedd mis Mai 2027. Byddem hefyd yn croesawu ceisiadau am secondiad ar gyfer y swydd hon. Gellid ymestyn y rôl hon yn dibynnu ar lwyddiant codi arian yn y dyfodol.

Lleoliad: Safleoedd lluosog ar draws pedair sir, gyda ffocws ar ardaloedd gwledig a'r ardaloedd hynny sydd heb ddigon o wasanaethau

Oriau anghymdeithasol: Mae'r rôl hon yn cynnwys rhywfaint o waith yn ystod oriau anghymdeithasol, ac mae angen hyblygrwydd i weithio gyda'r nos (hyd at dair noson yr wythnos), ac yn achlysurol ar sifftiau dros nos ac ar benwythnosau (er enghraifft yn ystod teithiau preswyl)

Teithio: Mae mynediad at ddull trafnidiaeth personol yn hanfodol – telir costau teithio

Iaith: Y gallu i gyfathrebu yn Gymraeg ac yn Saesneg, ar lafar ac yn ysgrifenedig (hanfodol)

Dyddyiad terfynol am ceisiau: 10fed Mis Awst 2026

Dyddiadau cyfweld:18fed & 20ain Mis Awst 2026

Diben y Rôl

Bydd y Gweithiwr Ieuenctid LHDTC+ - Allgymorth yn ehangu mynediad at ddarpariaeth ieuenctid LHDTC+ mewn ardaloedd gwledig ac ardaloedd sydd heb ddigon o wasanaethau yng ngogledd Cymru. Mae'r rôl hon yn canolbwyntio ar gyrraedd pobl ifanc LHDTC+ mewn ardaloedd lle mae gwasanaethau'n gyfyngedig, darparu cymorth mewn grwpiau ac ar sail un-i-un, a sicrhau darpariaeth ddwyieithog Gymraeg a Saesneg. Bydd deiliad y swydd yn gweithio ar y cyd â thîm ehangach Viva LHDTC+ tra'n ysgwyddo cyfrifoldeb penodol am waith allgymorth a darparu gwasanaethau drwy gyfrwng y Gymraeg.

Prif Gyfrifoldebau

Allgymorth a Datblygu mewn Ardaloedd Gwledig

● Datblygu ac ehangu darpariaeth ieuenctid LHDTC+ mewn ardaloedd gwledig ac ardaloedd sydd heb ddigon o wasanaethau ar draws pedair sir, mewn ardaloedd a gytunir gyda'r Arweinydd Tîm Viva LHDTC+

● Adnabod ac ymgysylltu â phobl ifanc LHDTC+ mewn cymunedau gwledig ac ardaloedd sydd heb ddigon o wasanaethau

● Cydgynhyrchu a darparu grwpiau ieuenctid LHDTC+

● Meithrin perthnasoedd ag ysgolion gwledig, sefydliadau cymunedol a phartneriaid er mwyn hwyluso mynediad at gymorth a gweithgareddau gwaith ieuenctid

Darparu Gwaith Ieuenctid yn Uniongyrchol

● Cyflwyno rhaglenni a gweithgareddau ar draws safleoedd lluosog

● Darparu cymorth un-i-un a gwaith allweddol i bobl ifanc LHDTC+

● Cefnogi eiriolaeth ar ran pobl ifanc LHDTC+

● Hwyluso cyfranogiad a chydgynhyrchu gyda phobl ifanc

● Bod yn fodel rôl a phosibilrwydd i bobl ifanc LHDTC+

Darpariaeth Ddwyieithog

● Sicrhau bod darpariaeth LHDTC+ yn hygyrch i bobl ifanc yn eu iaith ddewisiol

● Cyfrannu at gyfathrebiadau ac adnoddau Cymraeg ar draws y sefydliad

Ansawdd ac Atebolrwydd

● Cyfrannu at sicrhau ansawdd a gwerthuso'r ddarpariaeth

● Cefnogi mesur ac adrodd ar effaith y gwasanaeth

● Dilyn cyfarwyddiadau ynghylch cyllidebu a chadw cofnodion ariannol

Ymarfer Proffesiynol

● Cymryd rhan lawn mewn goruchwyliaeth fyfyriol gan gymheiriaid

● Cyflawni dyletswyddau diogelu sy'n gymesur â'r rôl

● Mynychu a chwblhau hyfforddiant a datblygiad proffesiynol parhaus (DPP) yn unol â chyfarwyddyd y sefydliad

Manyleb y Person

Cymwysterau Hanfodol

● Cymhwyster Gwaith Ieuenctid Lefel Tri neu uwch (neu'n gweithio tuag ato)

● Hyfforddiant mewn ymwybyddiaeth a chynhwysiant LHDTC+

Profiad Hanfodol

● Profiad o ddarparu gwaith ieuenctid gyda grwpiau amrywiol o bobl ifanc

● Profiad a dealltwriaeth o'r materion sy'n effeithio ar fywydau pobl ifanc a chymunedau LHDTC+

● Profiad o weithio mewn cymunedau gwledig a/neu ddealltwriaeth o faterion gwledi

Sgiliau Hanfodol

● Y gallu i gyfathrebu'n hyderus yn Gymraeg ac yn Saesneg, ar lafar ac yn ysgrifenedig (gofyniad hanfodol ar gyfer y swydd hon)

● Sgiliau gwaith ieuenctid rhagorol, gan gynnwys meithrin perthnasoedd a gwaith grŵp

● Y gallu i weithio'n annibynnol a defnyddio menter

● Sgiliau cydweithio a gweithio mewn tîm datblygedig

● Dealltwriaeth gadarn o hunaniaethau LHDTC+ ac arferion cynhwysol

● Sgiliau cyfathrebu a rhyngbersonol da

● Trwydded yrru lawn y DU a mynediad at ddull trafnidiaeth personol (hanfodol oherwydd natur wledig y rôl)

● Hyblygrwydd i weithio gyda'r nos (hyd at dair noson yr wythnos), ac yn achlysurol ar sifftiau dros nos ac ar benwythnosau (er enghraifft yn ystod teithiau preswyl)

Rhinweddau Personol Hanfodol

● Arbenigedd sy'n deillio o brofiad bywyd

● Ymrwymiad i gydraddoldeb, cynhwysiant ac ymarfer gwrth-ormesol

● Hunangymhelliant a'r gallu i weithio'n annibynnol mewn lleoliadau gwledig

● Cynnes, hawdd mynd ato ac anfeirniadol

● Sensitifrwydd diwylliannol a pharch tuag at y Gymraeg a diwylliant Cymru

● Hydwyth a hyblyg

● Ymrwymiad i werthoedd ac egwyddorion gwaith ieuenctid

Dymunol

● Profiad o waith ieuenctid allgymorth

● Profiad o weithio ar draws safleoedd lluosog

● Gwybodaeth am gymunedau gwledig gogledd Cymru

● Dealltwriaeth o'r rhwystrau sy'n wynebu pobl ifanc LHDTC+ mewn ardaloedd gwledig

 Viva LGBTQ+ Lead

Reports to: Strategic Lead

Hours: Full-time (37 hours per week)

Salary: £36,600.00

Contract: Fixed term until 31st March 2028 (subject to continued funding)

Location: Multiple sites across 4 counties in north Wales

Closing Date for Applications: 10th August

Interview Dates:18th & 20thAugust

Purpose of Role

The Viva LGBTQ+ Lead is responsible for developing and delivering high-quality specialist LGBTQ+ youth work provision across a four-county area. The post-holder will lead the LGBTQ+ team, supervise junior staff, and ensure inclusive, safe, and affirming spaces for LGBTQ+ young people. This role combines direct youth work delivery with team leadership, training provision, and partnership development.

Key Responsibilities

Direct Youth Work Delivery:

● Develop and deliver multiple LGBTQ+ youth groups across 4 counties

● Provide one-to-one support and key working for LGBTQ+ young people

● Deliver programmes and activities as part of the Tŷ Pride Partnership (working to prevent LGBTQ+ homelessness)

● Provide advocacy for LGBTQ+ young people

● Offer family support to families of LGBTQ+ young people

● Facilitate the participation of and co-production with young people

● Apply youth work values and principles in all aspects of the role

● Provide role/possibility model for LGBTQ+ young people

Team Leadership and Supervision:

● Provide line management to LGBTQ+ Youth Work Support Worker and Outreach Worker

● Facilitate reflective supervision for junior staff in the LGBTQ+ team

● Recruit, supervise and support volunteers working with LGBTQ+ provision

● Contribute to organisational planning, staff and volunteer deployment

Training and Development:

● Develop and deliver training on LGBTQ+ and diversity topics to internal staff

● Provide training for external agencies on LGBTQ+ inclusion

● Support training and skills development for young people

Community Engagement and Partnerships:

● Promote and facilitate peer education and youth leadership

● Contribute to community capacity building activities

● Represent the organisation at forums and networks

● Recruit volunteers to support LGBTQ+ provision

Quality Assurance and Accountability:

● Contribute to quality assurance and evaluation of LGBTQ+ provision

● Complete accountability and compliance reports

● Support impact measurement and reporting

● Contribute to communications, media, and marketing activities

Safeguarding:

● Maintain safeguarding duties commensurate with role

● Contribute weekly to Safeguarding Panel

● Participate fully in reflective peer supervision

● Liaison with statutory safeguarding partners where appropriate

● Complete periodic training and awareness as directed

Person Specification

Essential Qualifications:

● Level 6 Youth Work qualification or equivalent (or working towards)

● Qualification or substantial training in LGBTQ+ awareness and inclusion

Essential Experience:

● Substantial experience of youth work with LGBTQ+ young people

● Experience of supervising staff or volunteers

● Experience delivering training to professionals or community groups

● Experience working across multiple sites/locations

● Experience of working with families

Essential Skills:

● Excellent youth work skills including relationship building, group work, and one-to-one support

● Strong understanding of LGBTQ+ identities, issues, and inclusive practice

● Ability to create safe, affirming spaces for LGBTQ+ young people

● Strong communication and interpersonal skills

● Ability to deliver training effectively

● Report writing and evaluation skills

● Access to own transport and willingness to travel across 4 counties

● Willingness to work up to 3 evenings per week an occasional weekends and overnight duties

Essential Personal Qualities:

● Passionate commitment to LGBTQ+ equality and inclusion

● Expert through lived experience

● Ability to work sensitively with young people experiencing marginalisation

● Commitment to youth work values and principles

● Self-motivated and able to work independently

● Collaborative team player

● Professional and reliable

● Commitment to reflective practice

Desirable:

● Welsh language skills

● Experience working in rural areas

● Experience of advocacy work

Arweinydd Viva LHDTC+

Yn Atebol i: Arweinydd Strategol

Oriau: Llawn amser (37.5 awr yr wythnos)

Contract: Cyfnod penodol hyd at 31ain Mawrth 2028 (yn amodol ar gyllid parhaus)

Lleoliad: Safleoedd lluosog ar draws pedair sir yng ngogledd Cymru

Dyddyiad terfynol am ceisiau: 10fed Mis Awst 2026

Dyddiadau cyfweld:18fed & 20ain Mis Awst 2026

Diben y Rôl

Mae Arweinydd Viva LHDTC+ yn gyfrifol am ddatblygu a darparu gwasanaethau gwaith ieuenctid arbenigol LHDTC+ o ansawdd uchel ar draws ardal sy’n cwmpasu pedair sir. Bydd deiliad y swydd yn arwain y tîm LHDTC+, yn goruchwylio aelodau iau o staff, ac yn sicrhau bod mannau cynhwysol, diogel a chadarnhaol ar gael i bobl ifanc LHDTC+. Mae’r rôl hon yn cyfuno darparu gwaith ieuenctid yn uniongyrchol â darparu arweinyddiaeth i’r tîm, hyfforddiant, a datblygu partneriaethau.

Prif Gyfrifoldebau

Darparu Gwaith Ieuenctid yn Uniongyrchol:

● Datblygu a darparu nifer o grwpiau ieuenctid LHDTC+ ar draws pedair sir

● Darparu cymorth un-i-un a gwaith allweddol i bobl ifanc LHDTC+

● Cyflwyno rhaglenni a gweithgareddau fel rhan o Bartneriaeth Tŷ Pride (gan weithio i atal digartrefedd ymhlith pobl ifanc LHDTC+)

● Darparu eiriolaeth i bobl ifanc LHDTC+

● Cynnig cymorth i deuluoedd pobl ifanc LHDTC+

● Hwyluso cyfranogiad a chydgynhyrchu gyda phobl ifanc

● Cymhwyso gwerthoedd ac egwyddorion gwaith ieuenctid ym mhob agwedd y rôl

● Bod yn fodel rôl a phosibilrwydd i bobl ifanc LHDTC+

Arwain a Goruchwylio'r Tîm:

● Darparu rheolaeth linell i'r Gweithiwr Cymorth Gwaith Ieuenctid LHDTC+ a'r Gweithiwr Allgymorth LHDTC+

● Hwyluso goruchwyliaeth fyfyriol i aelodau iau o staff yn y tîm LHDTC+

● Recriwtio, goruchwylio a chefnogi gwirfoddolwyr sy'n gweithio o fewn y ddarpariaeth LHDTC+

● Cyfrannu at gynllunio sefydliadol, a lleoli a defnyddio staff a gwirfoddolwyr yn effeithiol

Hyfforddiant a Datblygiad:

● Datblygu a darparu hyfforddiant ar bynciau LHDTC+ ac amrywiaeth i staff mewnol

● Darparu hyfforddiant i asiantaethau allanol ar gynhwysiant LHDTC+

● Cefnogi hyfforddiant a datblygiad sgiliau pobl ifanc

Ymgysylltu â'r Gymuned a Phartneriaethau:

● Hyrwyddo a hwyluso addysg gan gymheiriaid ac arweinyddiaeth ymhlith pobl ifanc

● Cyfrannu at weithgareddau meithrin gallu cymunedol

● Cynrychioli'r sefydliad mewn fforymau a rhwydweithiau

● Recriwtio gwirfoddolwyr i gefnogi'r ddarpariaeth LHDTC+

Sicrhau Ansawdd ac Atebolrwydd:

● Cyfrannu at sicrhau ansawdd a gwerthuso'r ddarpariaeth LHDTC+

● Cwblhau adroddiadau atebolrwydd a chydymffurfiaeth

● Cefnogi mesur ac adrodd ar effaith y gwasanaeth

● Cyfrannu at weithgareddau cyfathrebu, y cyfryngau a marchnata

Diogelu:

● Cyflawni dyletswyddau diogelu sy'n gymesur â'r rôl

● Cyfrannu'n wythnosol at y Panel Diogelu

● Cymryd rhan lawn mewn goruchwyliaeth fyfyriol gan gymheiriaid

● Cydgysylltu â phartneriaid diogelu statudol lle bo'n briodol

● Cwblhau hyfforddiant a gweithgareddau codi ymwybyddiaeth cyfnodol yn unol â chyfarwyddyd y sefydliad

Manyleb y Person

Cymwysterau Hanfodol:

● Cymhwyster Gwaith Ieuenctid Lefel Chwech neu gymhwyster cyfatebol (neu'n gweithio tuag ato)

● Cymhwyster neu hyfforddiant sylweddol mewn ymwybyddiaeth a chynhwysiant LHDTC+

Profiad Hanfodol:

● Profiad sylweddol o waith ieuenctid gyda phobl ifanc LHDTC+

● Profiad o oruchwylio staff neu wirfoddolwyr

● Profiad o ddarparu hyfforddiant i weithwyr proffesiynol neu grwpiau cymunedol

● Profiad o weithio ar draws safleoedd neu leoliadau lluosog

● Profiad o weithio gyda theuluoedd

Sgiliau Hanfodol:

● Sgiliau gwaith ieuenctid rhagorol, gan gynnwys meithrin perthnasoedd, gwaith grŵp a chymorth un-i-un

● Dealltwriaeth gadarn o hunaniaethau LHDTC+, materion sy'n effeithio ar bobl LHDTC+, ac arferion cynhwysol

● Y gallu i greu mannau diogel a chadarnhaol i bobl ifanc LHDTC+

● Sgiliau cyfathrebu a rhyngbersonol cryf

● Y gallu i ddarparu hyfforddiant yn effeithiol

● Sgiliau ysgrifennu adroddiadau a gwerthuso

● Mynediad at ddull trafnidiaeth personol a pharodrwydd i deithio ar draws pedair sir

● Parodrwydd i weithio hyd at dair noson yr wythnos, ac yn achlysurol ar benwythnosau a chyflawni dyletswyddau dros nos

Rhinweddau Personol Hanfodol:

● Ymrwymiad angerddol i gydraddoldeb a chynhwysiant LHDTC+

● Arbenigedd sy'n deillio o brofiad bywyd

● Y gallu i weithio'n sensitif gyda phobl ifanc sy'n profi ymyleiddio

● Ymrwymiad i werthoedd ac egwyddorion gwaith ieuenctid

● Hunangymhelliant a'r gallu i weithio'n annibynnol

● Y gallu i weithio'n gydweithredol fel aelod o dîm

● Proffesiynoldeb a dibynadwyedd

● Ymrwymiad i ymarfer myfyriol

Dymunol:

● Sgiliau Cymraeg

● Profiad o weithio mewn ardaloedd gwledig

● Profiad o waith eiriolaeth

This role will join an ambitious programme developing the capacity of the Libraries Connected public library networks. We want to help them evolve as strategic partnerships able to deliver social impacts at scale and to secure resources and investment from national, regional and sub-regional government. Be key to the development of libraries as essential social infrastructure, and help them secure the resources they need to make an impact. 

The role is part of a small team of two Regional Managers, supported by an Administrator. 

By developing our existing regional networks into formal, resourced structures we can enable the regions to: 

• Secure investment for the service and for the libraries from regional and devolved / combined authority funds.
• Create unique regional offers to meet specific needs across and within the regional areas.
• Deliver at scale. For example, the Yorkshire & Humber regional network has 15 library services, and 348 library buildings. 
• Create opportunities for cost saving – through joint procurement and shared / collaborative services. 
• Share good practice and experience on a formal and integrated basis. 

We have 9 regional networks in England, covering all library services and ranging in size from 9 to 33 services. Within each region they provide hundreds of library branches, thousands of staff, and serve millions of service users.  They have a long tradition of working together as peer support networks and to deliver activities such as festivals, marketing, and staff training. 

Please see the attached job description for a full description of the role, including person specification. 

Frequent travel within the UK may be required for the role.

About Libraries Connected 

We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).  

Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people. 

Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.

While senior library leaders sit on our board and committees, we work with library staff at all levels.

As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.  

We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.  

We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.   

Our values 

• We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.  

• We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.  

• We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.  

• We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.  

Working at Libraries Connected 

We are a friendly, collaborative team of around 20 staff based all around England and Wales. 

We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team. 

We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement. 

We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role. 

All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home. 

We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.