Events assistant jobs

Hybrid - London based 2 days per week

This exciting role will support the Events and Community team deliver their third-party event portfolio, focusing on the 2027 Double TCS London Marathon. We have one of the biggest marathon teams, with nearly 800 runners, so we are looking for someone to join our busy team to help raise vital funds for young wheelchair users.

The postholder will provide the day to day administrative and operational support in the lead up to London Marathon, including application processing, database management, deliver great customer service and stewardship, as well as supporting with race week logistics. This is an exciting opportunity to play a key role in delivering one of the UK and Whizz Kidz's largest and most important fundraising events. You will also assist with activities across the wider events portfolio.

The person

You will be an enthusiastic and organised individual with strong administration and communication skills. Previous experience in an administrative or fundraising environment would be an advantage, but most importantly, you’ll bring a collaborative approach and willingness to learn.

You will have a strong eye for detail, great organisational skills and a pro-active approach to work. You will understand the importance of delivering exceptional supporter care and working as part of a team to deliver events.

Key accountabilities

• Be the first point of contact with the Events and Community team, overseeing a shared inbox
• Review and process marathon applications in a timely manner, keeping records up to date
• Maintain accurate participant records within the CRM database.
• Responsible for responding to participant enquiries and provide excellent supporter care.
• Monitoring and maintain accurate fundraising records, including coding income
• Coordinate administrative processes to support event delivery.
• Support planning and implementation of race week logistics.
• Build strong working relationships with other members of the Events and Community team and the wider Fundraising team

The post holder will also

• Work within all policies, procedures and budgets set by Whizz Kidz.
• Act at all times in the best interest of Whizz Kidz.
• Form effective working relationships with all colleagues members, volunteers and outside organisations as appropriate.
• Take responsibility for ensuring that the policies and procedures relating to Health & Safety in the workplace are adhered to at all times.
• Respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.
• Not disclose to an unauthorised person any confidential information acquired through official duties unless they have received official permission to do so.

The above list is not exclusive or exhaustive, and the post holder will be required to undertake such duties as may reasonably be expected within the scope and job rank of the post.

Please note: This post is subject to an enhanced level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.

Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

For full information and to apply please visit our website via the Apply Button.

Please note: only candidates successful in obtaining an interview will be contacted.

We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.

Closing date: Tuesday 1st September at 9am

Interview Dates: Friday 4th September and/or Monday 7th Septembe

Bristol Cathedral is recruiting two part-time Visitor Experience Assistants to help deliver an outstanding experience for everyone who visits the Cathedral.

Located in the heart of Bristol, the Cathedral welcomes hundreds of thousands of visitors every year. Whether someone is attending worship, exploring our history, enjoying a tour, supporting an event or simply seeking a moment of reflection, our Visitor Experience Team helps ensure they receive a warm and memorable welcome.

As a Visitor Experience Assistant, you will be at the heart of that welcome. You will greet visitors, answer questions, encourage donations and Gift Aid, support volunteers, promote tours and retail sales, and help maintain high standards across our visitor spaces. You will also support events and activities taking place at both Bristol Cathedral and the Lord Mayor’s Chapel.

We’re looking for people who genuinely enjoy working with others and take pride in delivering excellent customer service. Strong communication skills, a friendly and proactive approach, and the confidence to engage with a diverse range of visitors are more important than previous Cathedral or heritage experience.