Adult services manager jobs

Team Manager Operations Delivery

We are looking for a Team Manager to support the Senior Operations Delivery Manager in this full-time, hybrid working role.

Position: Team Manager

Location: Leatherhead with hybrid/home working and travel across Surrey

Hours: 37 hours per week

Salary: £34,628.00 (per annum)

Contract: Permanent

Benefits: 5% Pension Employer Contribution, Paid Sick Leave, Blue Light Card Scheme, Vivup Discounts, Staff Social Events, Staff Social & Wellbeing Committee, Celebration Day (in addition to annual leave entitlement)

Closing Date: Sunday 16 August 2026

Interview Date: Thursday 20 August 2026.

The Role

As the Team Manager, you will support the Senior Operations Delivery Manager in leading the GPimhs Community Connectors, Recovery & Connect and Social Prescribing services, managing approximately 10 – 12 staff and ensuring safe, high-quality, recovery-focused service delivery.

Key responsibilities include:

• Operational Leadership.
• Staff Management.
• Performance & Contract Management
• Partnership Working
• Financial & Resource Management
• Safeguarding & Governance

About You

We are looking for someone with either a relevant management qualification or equivalent experience, with:

• Experience of managing multidisciplinary services and staff.
• Experience of safeguarding, risk management and incident management.
• Knowledge of mental health, recovery and community-based services.
• Strong communication, leadership and organisational skills.
• Experience working with statutory and voluntary sector partners.
• Good IT skills, including Microsoft Office and database systems.
• The ability to travel across Surrey and work flexibly.

When you click to apply you will be asked to upload your CV and covering letter (in which you’ll explain how you feel your experience is suitable for the role). Please ensure you upload your documents in order to be considered for this role.

About the Organisation

The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.

Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.

This post is subject to an enhanced Disclosure and Barring Service check, and the successful completion of a probationary period.

You may have experience in areas such as Operations, Operations Coordinator, Operations Lead, Operations Manager, Operations Deputy Manager.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

Daylight Women’s Day Centre is an exciting new service providing a place of safety and support for women who are long term rough sleepers in London. We want to reach women who have experienced abuse, mental illness, addiction, poor physical health, unclear immigration status and homelessness.  Our support will improve their health and wellbeing and enable them to move away from the streets.

Daylight has been designed based on findings from the CHAIN rough sleeping data for London and the Women’s Rough Sleeping Census.  This evidence highlights the importance of single gender services for women who hide from mainstream provision dominated by men.  Daylight will reflect the Connection Theory of Change, building relationships of trust with people who have no confidence in most health and social care services.  Therefore Trauma Informed Care lies at the heart of everything we do.

You will manage a team of staff and volunteers to set up, pilot and deliver this vital new service in a central London location.  The service will include a combination of practical facilities such as showers and a laundry, health and wellbeing resources to minimise the harm associated with rough sleeping and support to move into accommodation.  We may develop additional aspects to the service as resources become available.

Through a compassionate and proactive management style, you will build a proactive, high performing team who are passionate about supporting very vulnerable women away from the streets.  You will enable creativity, and professional curiosity, strengthen resilience, and team well-being to meet the different needs and aspirations of the people we support.  You will have a strong knowledge of women’s services, housing options, health inclusion approaches and social care entitlements. 

You will be both strength-based and solution focused, maximising and developing partnerships internally and externally to enhance service provision. You will be committed to embedding coproduction, so that service provision continues to improve and evolve. You will be organised, analytical and reflective with an ability to balance competing priorities.

Salary: £44,181 - £50,461 (Scale 29-35)
Closing Date: Wednesday 12th August
Interview Date: Wednesday 26th August

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Are you passionate about improving the health and well-being of your local community? Do you have the skills and compassion to support individuals living with long-term health conditions? We’re looking for a motivated Health & Wellbeing Facilitator to join our dedicated team at Age UK Bromley & Greenwich.

About the Role
As a Health & Wellbeing Facilitator, you will play a pivotal role in delivering our Long-Term Health Conditions Programme. This includes leading self-management workshops, organising peer support groups, and empowering clients to make positive lifestyle changes. You’ll be a key player in helping individuals build confidence, enhance their health knowledge, and take control of their well-being. Working closely with colleagues and volunteers, you’ll connect clients to valuable services, create support networks, and make a tangible difference in their lives.

What You’ll Do:

• Work with the Lifestyle Coordinator to plan and deliver engaging health and well-being workshops for individuals with ongoing health conditions.
• Facilitate support groups, training and supervising volunteer peer mentors to provide targeted, condition-specific guidance.
• Collaborate with partner organisations to ensure a smooth referral process for additional services like Befriending, Carer Support, and Handyperson services.
• Provide personalised support through various channels, including face-to-face meetings, phone calls, and online communication.
• Help clients develop essential skills, such as managing medication, reducing stress, and communicating with healthcare providers.
• Monitor programme outcomes, maintain accurate client records, and contribute to continuous service improvement.

About You
We’re looking for someone with excellent communication skills, a proactive attitude, and a genuine passion for helping others. You should have experience working with individuals who face health challenges and a commitment to promoting independence and well-being. Knowledge of local resources and services is a plus, as is experience in organising health-related workshops or programmes.

Essential Skills & Experience:

• Strong communication skills with a track record of supporting individuals facing health challenges.
• A basic understanding of long-term health conditions and how they impact physical, emotional, and social well-being.
• Ability to work effectively both as part of a team and independently.
• A flexible and adaptive approach to meet the needs of our clients.

Why You’ll Love Working with Us
At Age UK Bromley & Greenwich, we are passionate about making later life a time to enjoy. Join a supportive, mission-driven team where your work is valued and where you’ll have the chance to make a real difference in your community. We value equality, respect, and creativity, offering a collaborative and flexible work environment.

What We Offer:

• 27 days of annual leave (pro rata), plus bank holidays.
• Pension scheme with a competitive employer match.
• Hybrid working options considered (after completion of Probation Period) to support work-life balance.
• Access to the Employee Assistance Programme for mental, financial, and physical well-being support.

ABOUT GROWTH

GrowTH is a Christian charity in Tower Hamlets, working with local churches to house and empower people experiencing homelessness to start a new life. Through shelter, advocacy, and supported housing, we create environments where people are welcomed, listened to, and supported as part of a community. Our aim is not only to meet immediate needs, but to help each person rediscover their self-worth, unlock their potential, and encounter the transforming love of Jesus.

SUMMARY OF SUPPORT & HOUSING MANAGER

The Support & Housing Manager is a management role responsible for leading frontline staff, overseeing the quality of frontline support, and ensuring GrowTH’s Housing Project and wider support work operate safely, effectively, and in alignment with GrowTH’s purpose: enabling people experiencing homelessness to receive an excellent quality of holistic support in the practical, emotional, and social areas of their lives – as well as to encounter Jesus and experience genuine life transformation.

The role ensures that services not only function well operationally, but consistently deliver on GrowTH’s mission, promise to people, and values – supporting individuals to move from crisis towards stability, community, and restored identity.

ABOUT FRONTLINE SERVICES

GrowTH’s Frontline Services are:

1. Night Shelter (church based, rotating model)

2. Housing Project

GrowTH’s Frontline Staff currently are:

1. Night Shelter Advocate Workers (x2)

2. Housing Worker (x1)

As GrowTH develops its new Hub model, the Support & Housing Manager will play a key role in ensuring that the Night Shelter, Housing Project, and wider support functions operate as part of one joined-up pathway. Through effective management of frontline staff, the role will help create a culture in which staff are developed in their roles, work closely together, share insight appropriately, collaborate around complex cases, and ensure that guests and residents experience consistent support as they move between different parts of GrowTH’s work.

 RESPONSIBILITIES

1. Operational Oversight of Frontline Services

The S&HM will oversee the quality and consistency of support delivered across GrowTH’s frontline services, including support provided to Night Shelter guests through the Advocate Workers, while holding direct management responsibility for the effective running of the Housing Project.

1. The S&HM ensures frontline services consistently embody GrowTH’s promise by creating an environment where individuals are welcomed with dignity, experience belonging, are supported to move forward, and have opportunities to explore the Christian faith.

2. Managing the effective running of Frontline Services through monitoring the quality and consistency of support delivered by staff using the following: Line Management reports (monthly); statistics; casework files; support plans; move on plans; resettlement processes and regular calls to referral agencies and churches to gather feedback on GrowTH staff.

3. Manage and support frontline staff in resolving operational issues and practical service delivery challenges.

4. Holding a small, focused frontline caseload, alongside their wider management responsibilities. This will include direct casework with a limited number of guests and residents, particularly within the Housing Project, where additional management input, continuity of support, or more complex casework is required. The S&HM will also work alongside frontline staff on complex cases, support plans, move-on planning, key meetings, and periods of increased frontline need, modelling high-quality, relational, well-recorded and appropriately boundaried support. This casework involvement should also be used to model good practice, strengthen casework quality, and support the development of frontline staff in their roles.

5. Manage and support frontline staff to improve the quality and effectiveness of guest and resident move-on by:

o Monitoring referral levels into services

o Monitoring move-on pathways and move-on discussions

o Assist frontline staff in identifying system blockages (e.g. move-on, referrals) and facilitating solutions to unblock them.

6. Ensuring consistency and clarity in how frontline services operate

7. Ensure GrowTH accommodation is safe, well maintained, and compliant with all relevant requirements.

8. Ensuring appropriate boundaries and expectations are maintained

2. Overall Management and Oversight of the Housing Project

The Support & Housing Manager will hold overall responsibility for the safe, effective, and mission-aligned running of GrowTH’s Housing Project, which currently provides accommodation for 16 residents. Working closely with the Housing Worker, the S&HM will ensure that the project provides stable, affordable, well-managed accommodation alongside clear, tailored support that helps residents move towards independence, community, and long-term housing stability. Responsibilities include:

1. Providing overall day-to-day leadership and management of the Housing Project, ensuring it operates safely, consistently, and in line with GrowTH’s values, policies, and purpose.

2. Supporting and overseeing the Housing Worker in their work with residents, ensuring support plans, risk assessments, case records, move-on plans, and resident engagement are of a high standard.

3. Ensuring residents are welcomed, treated with dignity, and supported to make progress in practical, emotional, social, and spiritual areas of life.

4. Overseeing referrals into the Housing Project, including suitability discussions with the shelter/support team, referral partners, and prospective residents.

5. Ensuring that residents are appropriately inducted into the project, understand the expectations of their licence agreement, and are supported to sustain their placement well.

6. Monitoring rent, licence fee, service charge, arrears, and housing-related financial processes in liaison with the relevant administrative/finance staff, ensuring that residents are supported to keep payments up to date and that financial issues are addressed promptly.

7. Ensuring Housing Project properties are safe, well maintained, appropriately furnished, and compliant with relevant health and safety, fire safety, gas, electrical, and housing requirements.

8. Managing day-to-day operational relationships with key housing stakeholders, including landlords, housing associations, contractors, maintenance providers, and other relevant agencies, particularly in relation to repairs, lettings, inspections, safety checks, rent/service charge issues, property standards, and resident sustainment.

9. Ensuring that Housing Project policies, procedures, house expectations, and resident agreements are clear, up to date, implemented consistently, and reflect actual practice.

10. Overseeing resident support, including budgeting, benefits, employment, training, life skills, wellbeing, relationships, community engagement, and preparation for independent living.

11. Ensuring appropriate boundaries, accountability, and standards of behaviour are maintained within the Housing Project, responding to concerns, complaints, safeguarding issues, and breaches of expectations in line with GrowTH procedures.

12. Managing move-on planning for Housing Project residents, ensuring residents are supported to prepare for suitable accommodation and that links are developed with appropriate move-on providers and pathways.

13. Working with the Director to review and develop the Housing Project, identifying strengths, gaps, risks, opportunities for improvement, and future development needs.

3. Staff Leadership, Performance, and Development

Ensure frontline staff are supported, effective, and accountable. Responsibilities include:

1. Line management of frontline staff

2. Performance management and addressing challenges in service delivery

3. The S&HM will model and cultivate GrowTH’s values within the team, ensuring that staff:

a. Demonstrate compassion and consistency in their work

b. Follow through on commitments to guests and partners

c. Take responsibility for delivering high-quality support

d. Work collaboratively as part of a unified team

4. Supporting staff in decision-making, particularly with complex or challenging cases.

5. Ensuring staff receive appropriate training and development

6. Building a healthy, collaborative, and mission-focused team culture

4. Faith 

As part of a Christian organisation, the Support & Housing Manager will:

1. Contribute to maintaining a Christ-centred culture across frontline services

2. Support staff to create environments of Christian community, care, and hospitality

3. Ensure accessible opportunities for guests to explore the Christian faith

4. Encourage staff to integrate GrowTH’s Christian ethos into their work in a way that is authentic and non-coercive

5. Other responsibilities

These include:

1. Being an active member of GrowTH’s Senior Management Team

2. Ensuring that safeguarding is embedded across all frontline services.

3. Participating in complaint resolution where appropriate

4. Escalating issues where necessary in line with organisational procedures

5. Ensuring frontline service procedures reflect actual practice on the ground

6. Supporting development of operational processes (e.g. referral pathways, service flow)

7. Occasionally representing GrowTH in external conversations where appropriate

Age UK's Telephone Friendship Service is recruiting for Friendship Coordinators to join our growing team!

Loneliness is a major issue that is now widely recognised in society today, particularly amongst older people. By scheduling weekly calls from our trained volunteers, Age UK's National Telephone Friendship Service provides older people with a chance to make a new friend from the comfort of their home.

As a Friendship Coordinator, you will play a vital role in coordinating and supporting the thousands of matches between our members and volunteers across the UK. Whether you are answering emails and calls, ensuring safeguarding measures are upheld or supporting members and volunteers through the onboarding processes, you will be helping to ensure this much needed service reaches those who need it most, in a safe and efficient manner.

Utilising your excellent customer service skills, you will be the first port of call to support our volunteers and older members - so you'll need to be comfortable spending a lot of time on the phone and communicating by email. You'll also need to be passionate about supporting older people and have a good understanding of older people's needs.

This role offers hybrid working between home and our offices in either Blackpool in Lancashire or Ashburton in Devon (a robust home broadband connection is essential). This means you would be expected to attend office a minimum of once every 3 months, although this can be more if you prefer. You may be asked to attend office more regularly than these minimum requirements. You will need to live within an easily commutable distance of the office either by car or public transport, we suggest up to 1hr 30mins commute.

You will work a 35-hour working week, 5 days out of 7 with start and end times between 8am and 6pm. It will include weekend and bank holiday shifts, which will be arranged on a rota basis.

We are looking to recruit highly motivated individuals to join our friendly and supportive Friendship team - if this sounds like you, please apply for immediate consideration.

Last day for applications Wednesday 12th August 2026

Please note: Before joining the National Services team at Age UK, we want to be open that the organisation is in a period of change. Age UK works as a network of over 100 independent partners, with national services delivered by the charity and local services delivered by partners across the UK. Our new strategy means more services will be delivered locally in future, although we think our National Services will continue to play an important role. You would be joining a team that is evolving and changing to develop new ways of supporting older people, and we want you to have this context as you consider your application.

In your Supporting Statement, please include examples of how you meet the Must Have criteria below.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P

Skills and knowledge

• Excellent communication skills - both written and verbal. A, I, T
• Confident and friendly telephone manner. A, I
• Excellent IT skills including Microsoft Office. A, I, T
• Ability to manage a busy workload. A, I

Personal attributes

• A passion for supporting older people. A, I
• A commitment to promoting equality and diversity. A
• Being a positive team player. A, I

Great to haves:

Experience

• Experience supporting volunteers. A, I
• Experience of working with older people over the phone. A, I

Skills and knowledge

• An understanding of older people's issues. A, I
• Knowledge of safeguarding issues. A, I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

We are seeking an experienced counsellor/therapist to manage the Sexual Health Counselling Service, managing a small team of counsellors, trainees and volunteers.

The role will involve line management responsibilities for counsellors on the service, as well as for a young people’s counsellor; and overseeing up 2-4 trainee/volunteer placements, supporting their development and liaising with training institutes.

In addition to holding a small client caseload, you will also oversee client intake, assessments and allocation. You will ensure a high-quality and consistent delivery across the Sexual Health counselling service in line with KPIs and frameworks. Increasing referrals and building strong relationships in commissioned London boroughs will be an integral focus.

About us:

Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need.

About the role:

We are looking for an experienced Bereavement Counsellor, with an interest in spirituality, to provide high-quality clinical assessments and individual bereavement support for adults needing to access our Bereavement Service.

This key role will play a significant part in enabling us to deliver our commitment to holistic, person-centered care and develop our Bereavement Service.

About You:

You will be a qualified counsellor, with a strong understanding of the theories of bereavement and significant loss, insight into human development and at least two years’ post-qualification experience.

Skilled in conducting clinical assessments and providing culturally sensitive, empathic, non-judgmental, bereavement counselling for adults (in-person and via electronic media), your calm, professional approach will complement your excellent interpersonal skills.

If you’re a compassionate, empathetic person, who shares our values, and are looking for a new role in a supportive and inclusive environment, we would love to hear from you!

As well as a variety of training options, such as the opportunity to undertake an apprenticeship programme if desired, we offer a range of interesting benefits, which include:

• 27 days’ annual leave plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time) 
• educational and professional development opportunities (we have an on-site Education Team)
• clinical supervision (regular and we ensure its protected time) 
• an annual development day - protected time for you and your learning 
• subsidised meals at our on-site restaurant  
• Employee Assistance Programme 
• access to the Blue Light Card discount scheme 
• Access to a Group Personal Pension Plan (provided by Scottish Widows) plus we also offer an Auto-enrolment pension with NEST. If you have been a member of the NHS Pension Scheme, you may be able to continue your contributions to that scheme during your time at Princess Alice Hospice.
• wellbeing care - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work. 

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. 

Please visit the Join our Team section on our website for tips and guidance on how to complete your application form, and what to expect when interviewing with us. 

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Help us create brighter futures after brain injury.

We're looking for a passionate and proactive Programme & Partnerships Manager to help expand our programme of activities and build partnerships that support adults living with brain injury, together with their families and carers.

You'll play a key role in:
Developing partnerships across the South West
Creating opportunities for rehabilitation, wellbeing and community connection
Supporting events and activities that bring survivors, families, carers and volunteers together
Helping grow the reach and impact of our charity.

If you're an experienced relationship-builder who wants to use your skills to create lasting impact, we'd love to hear from you.

Job Role: Service Manager – Supported Housing

Salary: £34,505 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Exeter

Additional information:

• • Participation in an on-call out-of-hours rota.
  • Valid driver's licence and access to your own vehicle (business insurance will be required for work-related travel).

About Alongside

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for!

About the Role

We’re looking for a passionate and dynamic leader to oversee our supported accommodation services across Devon, ensuring the delivery of consistently high quality, safe and person-centred accommodation.

The role will take responsibility for several discrete projects. Included in this portfolio are 23 units for medium support need clients. You will be responsible for at least 4 members of staff. This role will ensure the safe running of these 23 units across 10 properties located in Exeter.

In this role, you'll take the lead in delivering high-quality, person-centred support. From maintaining health & safety standards to working closely with referral agencies and maximising occupancy, you'll be at the heart of creating a stable and supportive environment for those who need it most.

If you're ready to make a real impact and be part of a team that changes lives, we’d love to hear from you!

What you'll be doing

• • Provide leadership, develop and maintain vision, planning and direction that meet statutory and organisational quality standards while prioritizing the needs of our service users
  • Lead the team to provide a trauma-informed approach to those in Alongside supported accommodation, empowering them to identify and develop strengths and realise personal goals
  • Take responsibility for the day-to-day management of any relevant buildings, including maintenance and safety issues, ensuring that regular inspections are completed and records
  • Establish effective productive relationships with key stakeholders across Devon
  • Managing and monitoring KPI’s to reflect accurate and effective Support Plans and Risk Assessments

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role.

You can view the full job description by clicking here.

What we're looking for

• • Experience of staff management, including knowledge of recruitment, induction, supervision, appraisal, training, discipline and grievance issues and the ability to lead and motivate a team
  • Experience working with vulnerable adults and/or people with complex needs and challenging behaviours
  • Assessment, planning and caseload management of complex needs clients
  • Full driving licence and access to own car for work purposes

There are many great reasons to join our team!

• • Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
  • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing to 30 days after four years' continuous service.
  • 30% staff discount at our charity shops.
  • A generous and competitive pension scheme.
  • Great opportunities for career development and free monthly training sessions from experienced facilitators.
  • Blue Light Card eligibility, offering discounts on thousands of brands.
  • A supportive culture where staff feedback is valued and regular supervisions are encouraged.
  • Reflective Practice sessions facilitated by external professionals.

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience.

We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats.

DBS Checks

This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy.

Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.

Department: Safeguarding
Reports to: Head of Safeguarding
Location: Archdiocese of Southwark
Contract: Full-time / Permanent
Salary: £50,000 

Purpose of the Role

The Safeguarding Manager plays a key leadership role within the Archdiocese Safeguarding Service, supporting the Head of Safeguarding in the delivery and development of a safe, responsive and professional safeguarding function across the Diocese.

The postholder will provide operational management, administrative support, case supervision and guidance, ensuring safeguarding concerns and allegations are managed effectively, compassionately, and in accordance with statutory guidance, national and Archdiocese safeguarding policies, and procedures.

The Safeguarding Manager will help promote a culture of safeguarding across archdiocesan communities, ensuring that children, young people and adults at risk are protected and supported.

Key Responsibilities

Operational Safeguarding Management

• Support the Head of Safeguarding in the day-to-day management of the archdiocesan safeguarding service.
• Oversee the triaging, recording and supervision of safeguarding concerns, allegations, disclosures and referrals across the Diocese.
• Ensure safeguarding casework is managed consistently, appropriately and within required timescales.
• Set actions and monitor completion.
• Complete case work when required.
• Monitor lessons learnt and complaints to ensure quality assurance and learning.
• Support the recruitment and management of Parish Safeguarding Recruitment (PSR’s)
• Provide advice and guidance to clergy, parish safeguarding representatives, archdiocesan staff and volunteers on safeguarding matters and safer recruitment process.
• Manage invoices and budget requirements.
• Monitor safeguarding practices and contribute to quality assurance and continuous improvement.

Supervision and Team Leadership

• Record, triage, allocate and oversee safeguarding caseloads within the team.
• Foster a collaborative, reflective and trauma-informed safeguarding culture within the team.
• Assist in recruitment, induction and training of safeguarding volunteers (PSR’s).
• When required, support Head of Safeguarding in supervision and guidance for the safeguarding office.

Case Management and Risk Assessment

• Support complex safeguarding investigations and risk management processes.
• Participate in safeguarding meetings, strategy discussions and case conferences where required.
• Ensure accurate, confidential and timely safeguarding records are maintained.
• Contribute to the development and monitoring of safeguarding plans and risk assessments.
• Escalate high-risk or sensitive matters appropriately to the Head of Safeguarding.

Partnership Working

• Develop and maintain effective working relationships with statutory agencies, including social care, police, probation and health services.
• Liaise with national Catholic safeguarding bodies and other dioceses where appropriate.
• Support parishes and archdiocesan organisations in implementing safeguarding policies and safer working practices.

Training and Safeguarding Culture

• Support the delivery and promotion of safeguarding training throughout the archdiocese.
• Encourage awareness of safeguarding responsibilities among clergy, volunteers and staff.
• Contribute to safeguarding audits, inspections and policy reviews.
• Support the quarterly safeguarding sub-committee and Trustee meetings.
• Promote best practice and ensure compliance with national safeguarding standards and Church requirements.

Policy and Compliance

• Ensure diocesan safeguarding practices comply with:
  • National safeguarding legislation and guidance
  • Catholic Church safeguarding policies and procedures
  • Data protection and confidentiality requirements
• Contribute to policy development and service improvement initiatives.

Person Specification

Essential Qualifications

• Professional qualification in safeguarding and/or relevant experience in social work, safeguarding, social care, psychology, counselling, police or a related field.
• Evidence of continuing professional development in safeguarding practice.
• Experience in triaging and risk assessment.
• Experience in quality assurance and continuous improvement.

Essential Experience

• Significant experience of safeguarding children and/or adults at risk.
• Experience of managing complex safeguarding cases and risk assessments.
• Experience of supervising or managing staff within safeguarding/social care/police setting.
• Experience of multi-agency working with statutory and voluntary organisations.
• Experience of handling sensitive and confidential information appropriately.

Essential Knowledge

• Strong understanding of safeguarding legislation, statutory guidance and best practice.
• Knowledge of risk assessment and case management processes.
• Understanding of safeguarding within faith-based or voluntary sector settings.
• Awareness of the structure and mission of the Catholic Church and sensitivity to its pastoral context.

Essential Skills and Attributes

• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Ability to manage competing priorities and make sound professional judgments.
• High level of emotional resilience, professionalism and integrity.
• Ability to work collaboratively and maintain appropriate professional boundaries.
• Competent IT and case recording skills.

Desirable

• Practising Catholic or understanding of Catholic pastoral structures and ministry.
• Experience working within a church or faith-based safeguarding environment.
• Training qualification or experience delivering safeguarding training.

Core Values and Expectations

The postholder will:

• Uphold the mission and values of the Catholic Church.
• Demonstrate a commitment to safeguarding and promoting the welfare of children and adults at risk.
• Treat all individuals with dignity, compassion and respect.
• Maintain confidentiality and professional integrity at all times.
• Work in a manner consistent with national and archdiocesan policies and Catholic social teaching.

Safeguarding Statement

The Archdiocese of Southwark is committed to safeguarding as an integral part of the life and ministry of the Church. The successful candidate will be required to undergo appropriate safer recruitment checks, including an enhanced DBS check and references.

Application Information

For further information about the role, please send a supporting statement Highlighting your suitability for the role and a copy of your CV.

Chapter2 is a growing charity that is uniquely focused on helping one of the most at-risk groups within our communities: fatherless boys. We are looking for a Mentor Manager to provide supervision to volunteer mentors and boys within our church partnership programme. Millions of boys in the UK are growing up without any meaningful contact with their father and the consequences can be profound. Chapter2 is combatting this worsening trend across Reading by offering dedicated long-term male mentors for fatherless boys. 

This role is an exciting opportunity to join the charity during an exciting period of growth. This role is ideally suited to a self-starter who is comfortable working within an open and fast-moving environment and as an integral member of a small team. Experience managing volunteers and supporting young people is essential. 

This is a full-time position of 37.5 hours per week, which includes occasional out-of-office and evening work. 

As a charity with a Christian ethos our work is inspired and guided by our faith and therefore, under the Equality Act 2010, this post has an occupational requirement to be a Christian.  

Closing date for applications is Friday 11 September at 12 noon. 

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse and we’ve expanded our service into Oxfordshire.

We are looking for a Service Lead and a Support Worker to join our team on a fixed term contract to help guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Service Lead

Fixed term full time – 37 hours per week, weekdays

Location: Oxford or Reading with frequent travel. Role covers casework activity across Oxfordshire.

Salary range: £35,502 to £43,389 per annum

Position: Bounce Back for Kids (BB4K) Support Worker

Fixed term part time – 18.5 hours per week, weekdays.

Location: Oxford with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.

Salary range: £13,254 - £16,199 pro-rata per annum (full time equivalent range £26,508 to £32,397 per annum) 

About the roles:

As a Service Lead you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:

· support our families through providing outreach support

· deliver group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· lead a dedicated team of Support Workers

· ensure BB4K activities are planned, coordinated and deliver effectively and manage caseload across the team

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will be to:

· complete assessments to understand the needs of families

· deliver group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· support our families through providing outreach support

About you:

A successful Service Lead will have professional expertise in the field of domestic abuse and hold a qualification or professional experience in social care or childcare support work.

You’ll be experienced at managing a team with effective interpersonal skills to collaborate with a wide range of stakeholders and colleagues. You’ll also have experience of working with vulnerable parents and/or children in a range of community settings and adept at delivering groupwork programmes.

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please visit our website and apply today to join a collaborative and dedicated team who are part of something truly meaningful. You will also find contact details for an informal chat about the role on our website.

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For more information about our BB4K service please visit the Bounce Back 4 Kids page on our website

Closing date: Midday on Thursday 27 August 2026

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, Family Support Team Leader, Family Key Worker Team Leader, Family Support Manager, Children’s Support Team Leader, Children’s Support Manager, Domestic Abuse Support Team Leader, Domestic Abuse Support Manager etc.

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

We’re looking for a competent and experienced Finance Manager to join our core team to cover maternity leave from September 2026 for around 6 months, with high likelihood of permanent extension following the cover period.

The main purpose of the role is to maintain robust financial, payroll, information and administration systems that support Chilypep’s strategic financial planning, sustainability, and programme development, following the organisation’s Financial Policy and Procedures.

This key member of our core team is a vital role for our organisation, providing the backbone and foundation for all the work we do to empower children and young people to have a voice, place and space in their communities and the wider world.

You will need a detailed understanding of the financial requirements of the charity sector, excellent teamwork and communication skills, along with experience and confidence to manage the breadth of tasks and relationships needed to keep a vibrant and busy youth charity going!

Job title: Finance Manager
Reports to: CEO

Internal working relationships: Regular contact with the Board of Trustees, Project Coordinators and the Core team. The Post-Holder will undertake regular supervision with the CEO and meet regularly with the Company Treasurer.

External working relationships: Key communication with Funders, voluntary organisations and statutory bodies such as the Charities Commission, Companies House, HM Revenue & Customs and service providers including external auditors, suppliers, bank, payroll and pension agents.

Contract: This is a Maternity Cover post for approximately 6 months (very likely to be permanent part/full-time post at the end of the cover period)
Location: 11 Southey Hill, Sheffield, S5 8BB (Hybrid option to enable some home working – to be agreed with successful candidate)
Hours: 30-37 hours per week (to be agreed for the successful candidate)
Salary: Scale 29 – 31 (£37,235.77 – £39,257.90) pro rata

Closing Date: 9am, Monday 10th August 2026

Interviews:Monday 17th August at the Chilypep Youth Hub, 11 Southey Hill, Sheffield, S5 8BB

Chilypep are an equal opportunity employer. We are committed to diversity and inclusion and ensuring equality of opportunity in our recruitment processes for staff and volunteers. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. We are an employer that values lived experience at all levels of our organisation.

Our priority is to safeguard and protect the Children and Young People we work with, and we operate within strict Safe Recruitment Practices, including an Enhanced DBS check, social media check, and 2 references covering a period on no less than 3 years for all staff and volunteers.

All candidates must have existing permission to work in the UK.

For full details of the job description and person specification, please download our job pack now from our website

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive teams in Glossop.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

** Please note this opportunity is a 6-month fixed-term contract **

This opportunity will require the successful candidate to work 35 hours across a 7-day working week, including Saturdays and Sundays on a rota basis.

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• Competitive salary, 25 days annual leave (pro rata for our part-time colleagues) + bank holidays + annual leave purchase scheme
• Wellbeing days - 2 paid days per year (pro rata for our part-time colleagues)
• Excellent pension scheme, life assurance, Bupa health cashback plan and EAP
• Car Benefit scheme, Cycle to Work scheme
• Home & Tech - apply to buy any Home & Tech items from 'Currys' & 'IKEA', up to £1000, and spread the cost over 12 months, interest free.
• Blue Light Card scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.