257 Advice and volunteer development manager jobs

About the role:

For young people who have experienced care, homelessness, trauma or instability, the quality of the adults and services around them can shape what happens next. As a Team Manager in our Young People’s Services, you’ll help create the consistency, safety and skilled support young people need to build confidence, develop independence and move towards adulthood with greater choice over their future.

We have two Team Manager opportunities available: one at Cecil House in Camden and one at North Birbeck in Waltham Forest. Working closely with the Service(s), and Regional Services Manager, you’ll provide day-to-day management and practice leadership across the service, supporting and developing frontline staff while maintaining strong oversight of safeguarding, risk, support planning and the quality of practice. You’ll deputise for the Services Manager when required and help make sure young people receive support that is purposeful, individual and rooted in trauma-informed and psychologically informed approaches.

Reflective practice will be an important part of how you lead. You’ll create space for staff to think critically about their work, understand the impact of trauma and relationships, learn from challenging situations and strengthen their professional judgement. Alongside this, you’ll help maintain high standards across the service, supporting Ofsted readiness, quality assurance and continuous improvement, and working closely with Children’s Services, Leaving Care teams and other partners to achieve the best possible outcomes for young people.

This is an opportunity to take on a significant management role within our Young People’s Services, develop your leadership and regulatory experience and help shape consistently strong practice across the team. You’ll be supported by experienced managers and have access to ongoing learning, development and reflective practice to continue growing as a leader.

About you:

• You know how to lead from alongside a team — giving people clarity, confidence and challenge while creating the kind of environment where strong practice can actually grow.
• You’re confident in complex situations and don’t lose sight of the young person behind the risk, behaviour or incident. You can help staff stay curious, think clearly and make proportionate safeguarding decisions.
• You understand trauma-informed and psychologically informed practice, and you can use supervision and reflective practice as real tools for better decision-making, not just as processes to complete.
• You notice when something in a service is drifting, inconsistent or not good enough, and you’re comfortable asking why, tightening practice and turning feedback, audits and learning into meaningful improvement.
• You build strong relationships with Children’s Services, Leaving Care teams and other partners, can challenge constructively when needed, and keep young people’s voices, rights and ambitions at the centre of the work.

About SHP:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important Info:

Closing Date: Sunday 11th October at midnight

Interview Date: Tuesday 20th October at SHP Head Office in Kings Cross

Please note there will be a second stage interview in service for suitable candidates

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Are you a kind, caring and compassionate individual who has a wonderful way of communicating with others within the local community - with the ability and enthusiasm to find out what support is needed?

An exciting opportunity to join our new volunteer service to help shape its future growth  – and we want you to apply!

We are searching for a new Volunteer Coordinator to join our small, friendly team in recruiting, managing, and matching volunteers to help us in our mission – supporting unpaid Carers to have vital respite from their caring roles.

The role is full time 37 hours a week, Monday to Friday, and you will be working alongside our colleagues across Crossroads Care Kent - from our Care Managers to Project Managers for Young Carers and Dementia Outreach.

As well as recruitment skills, the right person for this team will have plenty of common sense and be able to provide a listening ear, supporting people to access the holistic help they need at difficult times. 

Our service offers people appropriate information and guidance based on their individual circumstances and needs, so flexibility and good communication skills are essential attributes needed to carry out this special role. 

The successful candidate will be able to work on their own initiative; will have a sensitive and sympathetic approach to difficult situations, strong organisational skills, and the ability to co-ordinate a large team of volunteers, so if you have experience of working in health, social care or third sector organisations, recruiting and managing people, and undertaking assessments of needs - we would love to hear from you.

The role is based in our Wateringbury office, but travel will be required in Kent to visit families, meet and interview volunteers and attend events - so a full driving licence and use of own car is essential. 

As well as this exciting and rewarding role in a lovely team we offer a competitive salary, contributory pension scheme, great support and development, 28 days holiday pro rata increasing with service, enhanced sick pay and on-site parking. 

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

Generalist Advice Worker/Advice Session Supervisor or Trainee position

Salary scale: SO1 - £38,585 to £40,514 per annum

Full-time: 35 hours per week

Term: Permanent

Post funded by Southwark Council

This post is advertised as an exciting opportunity for an experienced Advice Session Supervisor to consolidate their skills and experience or as a development opportunity for an advisor to train to become an Advice Session Supervisor within six months of starting in post. If applying as a trainee the starting salary will be on NJC Scale 6 - £35,689 for the first six months whilst undertaking the training.

The post holder will be required to work across all of our offices and outreaches in Southwark according to operational needs.

The role includes:

• Providing advice to the public and undertaking casework on social welfare law issues
• Supervising advice and gateway assessment sessions
• Supporting and supervising staff and volunteers

To be successful you will need:

• Recent experience of giving advice to the public. This should include having undertaken advice casework.
• Experience of undertaking the role of Advice Session Supervisor or to demonstrate the ability to undertake this role with training provided within 6 months of starting
• To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Tuesday 29 September 2026

Interviews: Thursday 1 October 2026

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Can you help shape how change is delivered in an organisation that makes a real difference to people’s lives? Emmaus UK is recruiting for a Federation Development Manager: Quality and Improvement to help support people on their journey out of homelessness.

About Emmaus

Emmaus (pronounced em-may-us)is a movement of charities that empowerspeopleto overcomehomelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.

As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.

Together, we are ending homelessness one person at a time.

About the role

The Development Manager: Quality and Improvement role is an exciting and varied opportunity to work with Emmaus communities across the UK, helping to drive continuous improvement and prepare for the requirements of the Supported Housing Regulatory Oversight Act.

The role of Federation Development Manager: Quality and Improvement will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.

This is a hybrid role, offering the flexibility to work from home with travel across the UK as required.

Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to communities is essential, typically at least once a week. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.

Who are we looking for?

As part of the Partnerships and Federation Development directorate, the Federation Development Manager: Quality and Improvement, will support charity and federation-wide objectives, helping Emmaus UK and the wider federation to develop as a best-practice national body.

We are looking for someone with experience of managing continuous improvement programmes in a homelessness, housing or related sector. You will have experience of developing and implementing successful Quality Assurance strategies and be able to manage competing priorities in a changing environment.

You will have strong communication and interpersonal skills and be able to influence others, with a proven track record of driving organisational change. You will work proactively with communities, applying a coaching and mentoring approach to build capacity.

This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects and relationships in a fast-paced environment.

If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
 

What we offer

• Salary: £41,521
• Working hours: Five days per week Monday to Friday
• Contract: Permanent
• Pension: Stakeholder pension with 6% employer contribution
• Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
• Training & Development: Individually tailored induction.  Ongoing training and development through both centralised and personal training budgets
• Volunteering: 2 days allowance each year
• Employee assistance: A 24/7 employee assistance scheme is available
• Flexible working: Options available, subject to the requirements of the role
• Life assurance: Death in service lump sum of 3 x salary

To apply:

To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, the email address can be found in the Application Pack.

Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.

The closing date for applications is 12pm Monday 19th October 2026.

Shortlisted candidates will be invited to an interview via Microsoft Teams on Thursday 5th November 2026.

If you would like to arrange an informal discussion about the role, please email us the email address can be found in the Application Pack.

Equal Opportunities

Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.

We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.

Independent Age is the national charity working towards ending financial hardship in later life. 

Our Helpline and expert advisers offer free information and advice to older people without enough money to live on, while our external training equips professionals with the information they need to support older people on low incomes. Through our grants programme, we fund and support hundreds of local charities working with older people across the UK.  We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change. 

We believe no one should face financial hardship in later life. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

As Head of Services Development, you will play a pivotal role in shaping the future of Independent Age’s services and maximising our impact for older people facing financial hardship. Reporting to the Director of Services, you will lead service development, innovation, quality, evaluation and strategic change across our service provision (information, advice and external training) ensuring they remain effective, evidence-led and responsive to changing needs. Working closely with colleagues across the charity and external partners, you will translate strategy into practical improvements, develop new opportunities for impact and collaboration, and embed a culture of continuous learning, improvement and innovation.

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We're looking for a strategic and collaborative leader with experience of leading complex projects, organisational change and service improvement programmes. 

You will be skilled at turning strategy into delivery, bringing together people from different teams and disciplines to develop practical solutions that improve outcomes. You will be comfortable using data, insight and evidence to drive decision-making and have a track record of stakeholder engagement and identifying opportunities for innovation and growth. 

You will also bring experience of impact measurement, evaluation, quality assurance or performance frameworks, with the ability to use evidence to demonstrate value and improve services. Strong analytical and problem-solving skills are essential, alongside the confidence to influence senior stakeholders and work across organisational boundaries. An understanding of the needs of older people, the wider ageing sector and the role that data, learning and collaboration play in delivering social impact would be advantageous.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9 day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

With an employee engagement score of 98%, colleagues say Independent Age is a great place to work. You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any specific arrangements or adjustments to enable you to fully participate in the recruitment process, such as having the job description in a larger text format or to apply in an alternative format, please get in touch with us via the email address on the ‘Contact Us’ page on our jobs site. 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Please don’t include your name, photo, or any information that could indicate your gender or age in your CV and supporting statement, and don’t include your name in the title of any documents that you upload. However, please do include all dates of employment.  

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require a minimum of two employment references including your current or most recent employer. A BASIC DBS check will be carried out for the successful candidate.

Closing Date: Friday 25 September at 11:59pm

Interview Dates: Monday 12 October at our London office, 18 Avonmore Road W14 8RR

Help turn local generosity into life-changing support for people when they need it most.

At Braintree Area Foodbank, we believe no one in our community should have to face hunger or hardship alone.

We provide emergency food and practical support to individuals and families in crisis, while working towards longer-term solutions to poverty. Over recent years, we have increasingly focused on providing more in-depth support, helping people maximise their income, address the challenges they face and create the conditions to move forward.

Now, we are looking for a proactive and driven Fundraising Manager to help us build a sustainable future.

Please note that interviews will take place on the 15th of October 2026. We will be actively shortlisting and so will get in touch as soon as possible about inviting you to interview.

The role

This is an exciting opportunity to shape and grow our fundraising function. You will develop income from businesses, community organisations and individuals, building relationships that help turn local generosity into meaningful, long-term support.

You will have the freedom to identify opportunities, develop new ideas and build fundraising activity from a relatively blank slate. While we already have an established base of supporters and fundraising materials, there is significant scope to develop new relationships, improve supporter engagement and create sustainable sources of unrestricted income.

Working closely with the Charity Manager, staff and Trustees, you will play a key role in building a fundraising function capable of making a significant contribution towards the foodbank's future.

Fundraising Manager

Location: Braintree, Essex (hybrid working considered)
Contract: 2-year fixed term, part-time, 25 hours per week, with scope to increase in future
Salary: £18,000–£20,000 per year (£27,000–£30,000 FTE)
Annual Leave: 33 days including bank holidays (F.T.E)

What you'll be doing

• Developing and delivering fundraising activity across corporate, community and individual giving.
• Building relationships with local businesses and developing opportunities for partnerships, sponsorship, employee fundraising and other forms of support.
• Developing relationships with churches, schools, community groups and other local organisations.
• Growing individual giving, including encouraging one-off supporters to become regular donors.
• Identifying and approaching new supporters and proactively developing fundraising opportunities.
• Developing campaigns, appeals, newsletters and other communications that inspire people to support our work.
• Creating a structured approach to supporter stewardship, ensuring donors understand the difference their support makes.
• Building and maintaining a clear pipeline of fundraising opportunities and relationships.
• Maintaining accurate supporter records and ensuring appropriate GDPR and data protection practices.
• Monitoring fundraising activity and income, evaluating what works and reporting progress to the Charity Manager and Trustees.
• Developing and implementing an annual fundraising plan.
• Representing the foodbank at meetings, networking events and within the local community.

This job is for you if...

• You have experience in fundraising, business development, sales, income generation or another role involving securing financial support.
• You are confident building relationships and identifying new opportunities.
• You are comfortable approaching people, making the case for support and asking for financial contributions.
• You are an excellent communicator, both in person and in writing.
• You are proactive, self-motivated and enjoy working independently.
• You can turn ideas into practical action and are comfortable building something new.
• You are organised and able to manage multiple relationships, opportunities and priorities.
• You are confident using databases, spreadsheets, email and standard office software.
• You share our commitment to treating people experiencing hardship with dignity and respect.

Experience of charity fundraising, corporate partnerships, individual giving, community fundraising or supporter databases would be an advantage, but we welcome applications from people with transferable experience from other sectors.

About us

Braintree Area Foodbank is a charity founded on Christian principles. Not every member of our team is a Christian, but we share a commitment to the values that underpin our work and welcome applications from people who do the same.

We believe that all people are created equal and are committed to creating an inclusive workplace where people are treated fairly and with respect.

Why join us?

This is an opportunity to make a real difference locally while building something with long-term potential. You won't simply be maintaining an existing fundraising programme, you'll have the opportunity to shape it, grow it and help create a more sustainable future for a charity supporting thousands of people across our community.

• 3-5 days per week

• Being available onsite is an important aspect of this role two-thirds of your time spent in one of our Wandsworth locations or in our Head Office in Kensington. The exact split between remote/onsite working will be by agreement with the line manager and to meet the needs of the service which could change over time. This role is not suitable for remote working only.

• Salary range from £30k to £35k depending on experience, with the expectation that all desirable and essential attributes within the job description should be in evidence to achieve the top of this range (see job pack on our website)
• Competitive benefits including 27 days holiday (FTE), enhanced pension scheme, health cashback scheme, access to employee support programme incl. GP appointments

Do you want to help lift some of the most vulnerable in our communities out of poverty? Do you want work with a small, compassionate, dynamic charity, and help change lives? If so, we would love to talk to you.

This is an exciting opportunity to join our Wandsworth Branch as a Debt Advice Case Manager, to help in our mission to ‘Restore Dignity and Renew Hope’ to those in our communities brought down by poverty and debt.

You will be expected to deliver high quality holistic and in-depth debt advice and money education on a case management basis and to support the provision of advice by volunteers.

About Crosslight

Crosslight works to lift people out of poverty and help them build a better future. We long for our communities to flourish and for no one to be left behind, and our vision for our staff and volunteers is more than just a job, it is an opportunity to make a difference. 

Crosslight was born out of the ministry of the local church and retains a strong Christian ethos which informs and underpins the values by which we operate. Our calling is to work in partnership with local churches and community organisations to serve anyone in need, irrespective of their race, gender, religion, sexuality or any other characteristics. Together with our partners, we strive to effect lasting change and increase the capacity of our clients to realise their full potential.

We are of our community and for our community – we are ‘all together’, and we would love for you to join us.

“Working for Crosslight has been life changing for me. I love the people that I work with and the supportive environment that has been created – everyone really looks out for each other. Crosslight really cares about their clients and treats everyone as an individual. It is hugely rewarding.” Sarah, staff member

About the role

This Debt Advice Case Manager role combines both technical and pastoral elements. It will involve building a client case, untangling sometimes complex situations, liaising with creditors, providing guidance for volunteers, and discerning and communicating the appropriate choices and strategies for the client. You will also need to lead client appointments and support clients through what at times can be emotionally difficult situations. Please read the Job Pack on our website for full details of the role and requirements.

Ideally, we are looking for someone with prior debt advice experience, and who has experience of working with vulnerable clients and supporting volunteers. However, we will also consider employing someone as a trainee Debt Advice Case Manager if they are able to demonstrate that they possess the skills, maturity, and determination to become proficient in this role.

Visit our website for details of how to apply.

Operations Manager 

• Psychosocial Workshops and Recovery Team (permanent)
• Here4YOUth Team (12-month maternity)

Salary: £33,450 – £41,160 per annum depending on experience 
Hours: 35 hours per week, Monday to Friday
Contract: Permanent and 12-month maternity cover
Location: Worcestershire (base choice of Kidderminster, Redditch, or Worcester)

Job Reference: 1765 

At Cranstoun, we are always in search of talented and experienced individuals to join our team. An exciting opportunity has arisen for an Operations Manager for the Worcestershire Drug and Alcohol Service, within our Workshops and Recovery Team and our Here4YOUth team.

You will be part of the Worcestershire leadership team and support the County Manager to deliver a safe, effective, and efficient service to our current and future service users.

Psychosocial Workshops and Recovery Team: You will line manage a team of Key Workers who run our group programmes across the County, and our Volunteer and Peer Mentor Co-ordinator.

Here4YOUth Team:  You will line manage a team of Key Workers who hold a caseload of young people and families, including delivery of the MPACT programme.

Amongst other duties you will support individuals’ development, support personnel matters, listen, respond, and care about staff and the wellbeing of those who use our service. Oversee performance and manage the operational flow of your team, maintain high standards of practice, and support your team to achieve wider service targets.

The successful candidate will have a minimum of two years effective leadership and/or supervisory experience. You will need to demonstrate effective communication and organisational skills and have the ability to manage change whilst working to deadlines.

You will need to be confident working with external agencies and deliver learning sessions to your team and other agencies where required. You will need a keen eye for detail as part of your role will be to review incidents, ensure compliance with clinical audits and create plans to respond to recommendations. You will also be required to form part of the duty management rota for the service.

All posts are subject to an enhanced DBS Disclosure. All post holders may be required to work some evenings and some unsociable hours in order to meet our service delivery requirements. The core service operates Monday to Friday, 9am – 5pm with additional hours on some evenings.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

For more details and to apply, please visit our website via the link. 

Please quote the appropriate Job Ref in all correspondence. 

 Closing date: 18th October 2026.

One full time role (35 hours per week) and one role for 21 hours per week (part time) or 2 roles, each at 28 hours per week (part time).

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive. We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

Job description and purpose of the role

The successful candidates will provide advice, information and guidance to clients as part of Toynbee Hall’s Generalist Advice Team. Postholders will have a background in providing generalist advice on a wide range of social welfare law issues e.g. welfare benefits, housing, employment, debt, consumer and family law. Advice will be delivered through a range of channels, including face to face, telephone, email, home visits and at outreach locations.

The post holders will provide a high-quality, person-centred advice service, focusing particularly on people who may face barriers to accessing mainstream support. Working collaboratively with statutory, voluntary and specialist agencies, the role will help strengthen clients’ financial resilience, housing stability, employment rights and overall wellbeing through coordinated support.

Key duties and Responsibilities

1. Provide holistic advice, information and casework service to the general public on their rights and entitlements in a range of areas including welfare benefits, housing, employment, debt, consumer and family matters.
2. Maintain an up-to-date knowledge of legislation, regulations, policies and practices relevant to the post including changes to the benefits system, housing legislation and employment legislation.
3. Use case management systems and Microsoft Office applications, for statistical recording, record keeping and document production. Ensure all work conforms to Toynbee Hall’s systems and procedures.
4. Refer clients on to colleagues or other agencies as appropriate for specialist help with major issues that fall outside the remit of the service.
5. Provide advice at a range of locations and through various channels. This includes at Toynbee Hall, on home visits and at outreach locations; in person, by telephone and email.
6. Meet targets as set by line manager, in line with our contractual and grant obligations.
7. Form effective working relationships with outreach agencies and other relevant stakeholders to ensure we reach our target group across all our services,
8. Support Toynbee Hall‘s social policy work by providing case studies and feedback on issues affecting service users.
9. Work at all times within Toynbee Hall policies and procedures, including our safeguarding and Equal Opportunities policy and work in an anti-discriminatory/ non-judgemental manner.
10. Ensure all work conforms to the relevant Quality Mark Standard and other organisational standards including our vulnerable client’s and safeguarding policy.

Person Specification

1. Experience of Advice work

You will have at least 2 years experience of providing an advice and casework service in social welfare law, working to AQS standards or equivalent. You will be comfortable carrying a varied caseload, using a case management system and working in a performance driven environment to meet set targets.

2. Knowledge of Social Welfare law

You will have an in-depth knowledge of welfare benefits and in addition, generalist level knowledge of at least 2 of the following areas: housing, employment, debt, consumer; family law.

3. Communication Skills

You have the ability to explain complex information clearly and succinctly using your excellent written and oral communication skills. You will be able to produce clear and detailed case records and draft letters in plain English. You will have strong interpersonal skills with the ability to respond sensitively to a diverse client group.

All roles rerqure fluency in spoken and written English. Fluency in spoken and written Spanish is an advantage. At least one of the advertised roles will be offered to a candidate who satisfies the Spanish speaking requirement.

4. Planning and organising:

You plan, prioritise and organise your workload to meet deadlines, and other competing demands. You can maintain high quality standards whilst working under pressure.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Healthcare Cash Plan
• Perk Box

Please download the full Job Description for more details.

Our Vacancy

Join us as a Senior Programme Manager and help shape the future of Peabody's investment into our existing homes. 

What You'll Do

As Senior Programme Manager, you'll play a pivotal role in shaping and overseeing Peabody's investment programmes, helping to ensure our homes receive the right investment at the right time. You'll provide strategic leadership across a diverse portfolio of work, including fire remediation, planned investment and major works, driving effective planning, governance and programme performance.

Working closely with colleagues across the Asset Investment and Fire Remediation Directorate, you'll lead the development of reporting frameworks, performance insights and budget forecasting processes that support informed decision-making at all levels of the organisation.

What You'll Do

• Lead the development of innovative reporting tools, dashboards and performance measures that provide clear visibility of programme delivery. 
• Act as a trusted source of programme data and insights, supporting informed decision-making across the business. 
• Shape investment plans by aligning budgets, grant funding and strategic priorities across our housing portfolio. 
• Oversee grant applications, claims and compliance activity, ensuring funding requirements are met throughout programme lifecycles. 
• Provide governance, assurance and performance oversight across fire remediation, planned investment and major works programmes. 
• Identify programme risks, develop mitigation strategies and monitor strategic KPIs to drive successful delivery. 
• Build strong relationships with Regional Managing Directors, contractors and key stakeholders to support programme objectives. 
• Produce high-quality reports and presentations for senior leadership teams, boards and committees. 
• Drive continuous improvement by implementing new ways of working, improving processes and increasing efficiency across programmes. 
• Lead on funding compliance and forecasting, working closely with Homes England, the GLA and internal teams to maximise investment opportunities and ensure robust regulatory compliance.

What You'll Need

• Significant experience managing complex housing, investment, asset management, major works or fire remediation programmes. 
• Strong experience producing programme reports, performance dashboards and management information. 
• Experience managing budgets, financial forecasting and grant-funded programmes. 
• Knowledge of programme governance, assurance, compliance and risk management. 
• Excellent stakeholder management, communication and presentation skills. 
• Strong analytical skills with the ability to interpret data and provide strategic recommendations. 
• Experience working with senior leaders and presenting information to executive or board-level audiences. 
• Knowledge of Homes England, GLA funding programmes or government grant compliance would be advantageous. 
• A collaborative approach and commitment to delivering positive outcomes for residents.

What We Offer

• 30 days’ annual holiday, plus bank holidays
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution
• Professional development and opportunities to broaden your experience

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

Please read before applying

Peabody does not provide sponsorship as a licensed UK employer.

This advert will close on Monday 5th October 2026. However, we reserve the right to close this advert early if we receive a high volume of suitable applications.

Our Assessment Process

Our fair, inclusive and transparent recruitment process includes an in-person Interview. This will be held at our Westminster Bridge Road office across the weeks commencing 12th and 19th of October 2026.

If you have any questions about this role, please email Talent Specialist, Ryan Loasby.

If you're an experienced manager with a background in immigration advice, GARAS wants to hear from you. As a leading immigration charity in Gloucestershire, we're looking for someone to lead our Adult Advice Team, guiding staff and volunteers as they support asylum seekers and refugees across the county.

Sitting on our Senior Management Team, you'll help shape how GARAS delivers its services, making sure the advice we offer stays true to what we stand for as an organisation.

We're a medium-sized, ambitious charity, and this role would suit someone who thrives on responsibility and wants to see their leadership make a tangible difference to people's lives. You will line manage all members of the Adult Advice Team, so sound judgement, resilience and genuine warmth in your management style will be essential. 

This role is based on-site at GARAS premises and will require an Enhanced DBS check.

Our Vacancy

Join us as the Senior Remediation Legal Compliance Manager and play a pivotal leadership role in ensuring Peabody's fire remediation programme remains legally compliant, well-governed and aligned with evolving building safety legislation.

About the role

As Senior Fire Remediation Legal Compliance Manager, you'll lead Peabody's Fire Remediation Legal Compliance function, setting the standards, governance framework and assurance processes that underpin our fire remediation programme. 

You'll be responsible for ensuring the programme operates within its legal obligations arising from contracts, legislation, leases, grant funding agreements and third-party arrangements. You'll also lead delivery of the Cladding Safety Scheme grant funding requirements, working closely with Homes England, internal stakeholders and external partners to ensure compliance, transparency and successful programme delivery. 

What You'll Do

• Lead, develop and inspire a team of eight through two direct-report managers, setting priorities and building capability across the legal compliance function.
• Own the delivery of the Cladding Safety Scheme grant funding requirements, including applications, reporting, administration and assurance activity.
• Act as the senior point of contact for Homes England regarding grant funding compliance, reporting and escalations.
• Ensure compliance with legal obligations arising from contracts, legislation, leases, grant funding agreements and third-party arrangements.
• Provide leadership on compliance with the Building Safety Act 2022, Fire Safety Act 2021 and related building safety regulations.
• Oversee monitoring and reporting of litigation affecting the fire remediation programme and support contractual negotiations where required.
• Lead oversight of complex Land Registry title structures, lease reviews and leaseholder protection obligations.
• Deliver executive, board and regulatory reporting, ensuring accurate and timely compliance information.
• Oversee programme data management, including asset, liability and property records.
• Act as the senior escalation point for compliance risks, identifying solutions and driving continuous improvement across governance processes. 

What You'll Need

• Significant leadership experience within a legal, compliance or governance environment, including managing managers.
• An LLB Law Degree or relevant legal qualification.
• Detailed knowledge of the Building Safety Act 2022, Fire Safety Act 2021 and associated guidance and regulations.
• Experience managing government grant funding programmes, ideally the Cladding Safety Scheme or Building Safety Fund.
• Expert knowledge of Land Registry titles, complex leases and leaseholder protections.
• Strong experience managing complex programmes, including planning, reporting and data management.
• Experience working within a regulated environment subject to external scrutiny.
• Excellent communication and stakeholder management skills, with the ability to influence executives, regulators, funders and external partners.
• Strong judgement, leadership and decision-making skills when managing risk, compliance and governance matters. 

What We Offer

• 30 days’ annual holiday, plus bank holidays
• Two additional paid volunteering days each year
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• 4 x salary life assurance
• Up to 10% pension contribution
• Professional development and opportunities to broaden your experience

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

Please read before applying

Peabody does not provide sponsorship as a licensed UK employer.

This advert will close on Monday 5th October. However, we reserve the right to close this advert early if we receive a high volume of suitable applications.

Our Assessment Process

Our fair, inclusive and transparent recruitment process includes an in-person Interview. This will be held at our Westminster Bridge Road office across week commencing 12th October 2026. 

If you have any questions about this role, please email Talent Specialist, Ryan Loasby.

Harris Hill is delighted to be working with Citizens Advice St Albans District (CASTAD) to recruit its new Chief Executive Officer.

CASTAD provides free, confidential, impartial and independent advice to help people overcome their problems. We campaign on the issues that matter to them when their voices need to be heard.

We want to see a world where no one suffers through ignorance of their rights and responsibilities, or an inability to pursue them; and where the underlying causes of people’s problems have been eliminated.

As Chief Executive, you will:

• Deliver high-quality client services to approximately 9,000 users per annum.
• Ensure financial resources are in place to run the service.
• Work with the Trustee Board to define and lead the future strategy and sustainability of CASTAD.
• Execute the agreed strategy by ensuring a detailed and measurable Business Plan is in place, regularly tracked, and reported on.

If you are inspired and excited by what CASTAD does, we’d love to hear from you.

Job title: Chief Executive Officer
Salary: circa £50,000 - £55,000 p.a.
Contract: Permanent / Full-time
Location: Citizens Advice St Albans and District, The Civic Centre, St Peters Street, St Albans, Hertfordshire AL1 3JE. (Flexible working will be considered.)

How to apply: Please review the Recruitment Pack for further information about CASTAD, the CEO position and for details on how to apply.

Closing date for applications: 9am Monday 19 October 2026

Both CASTAD and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Our client is a small, community-focused charity tackling poverty and food insecurity in one of North West London’s most disadvantaged communities. Their services aim to prevent hunger, fight poverty and build community by working with families living in poverty, asylum seekers and refugees and people experiencing homelessness and social isolation. At an exciting time of change, they are now looking to recruit an Interim Advice Manager to lead a busy multi-site advice service, supporting people with welfare benefits, housing, debt and immigration issues. Please note this is initially a fixed term contract until September 2027 with possibility of extension.

As Interim Advice Manager you will oversee the daily delivery of our client’s busy advice service, overseeing a small team of staff and volunteers, driving quality and compliance, and helping shape future service development. You’ll maintain a high quality of service by ensuring that the advice team and volunteers work to agreed standards and deliver against realistic grant agreements from funders and will also maintain a small caseload of clients. You’ll also work closely with the senior leadership team and the Head of Advice to support the implementation of new exciting initiatives and the expansion of the information and advice service.

To apply for this opportunity, you will have demonstrable experience of managing advice services within the charity/community sector. You will have a strong knowledge of welfare benefits, housing, debt or immigration and will be confident using case management systems and data. Overall, you will be an experienced advice professional, passionate about delivering high quality advice to a range of vulnerable people.

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will then reach out to you to advise next steps. Pleases note, this is initially a fixed term contract opportunity, so please only apply if you are available immediately or have no more than a 1 month notice period.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance please reach out directly.

Please note, the client is open to either full-time or part-time (4 days/days flexible) applicants. The role will be hybrid-working (with 60% based onsite in Brent).