Advocacy jobs

To provide high-quality and comprehensive advice, information, practical and advocacy support relating to domestic and other forms of gender-based violence perpetrated against Black and minoritised women and children.

To assist with educational, developmental, policy and campaigning work arising from advice and casework.

To promote the aims and objectives of SBS as a specialist organisation for Black and minoritised women and children.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:​

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

As our Movement Buliding Lead you'll bridge the gap between national organisations driving economic systems change and grassroots campaigners living the consequences of economic decisions every day — whether that's stagnant incomes, the cost of living crisis, housing, access to care and public services, rising polarisation or the impacts of climate change.

ECU has a strong track record in movement building, and now we're ready to go further. Your core focus will be building deep, trusting relationships with communities — especially with people experiencing multiple forms of marginalisation — and strengthening their capacity, connections, and opportunities to collaborate on changing our economy.This is a rare opportunity to shape the growth of a pivotal movement.

About our organisation

nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness. 

About our services

The CASA Project is a specialist service providing advocacy and support to women and their children who have been subjected to domestic and/or sexual violence and abuse, and who have moved on from refuge into accommodation.

About the role

We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to Prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice. 

This post is currently funded until 31st March 2027 with a possibility of further extension. 

Job Title:       Support Worker – The Casa Project

Job Ref:        nia 217

Hours:           21hrs per week

Salary:           £17,400 - £19,200 (FTE £29,000 - £32,000) dependent on experience and qualification

Entelechy Arts is seeking to better reflect the communities we work with​​. This means we want the people that run the organisation to have personal experience of the disabling barriers that many of our community face, and who understand the systems we seek to change​​. 

This role will require passion for social justice and advocacy for many of the most marginalised people in our society. If you self-define as d/Deaf or Disabled and have lived experience of the challenges facing our communities, then please get in touch. 

This is an opportunity to work with our members, our team, our board and our community of artists to help drive our ambitions forward. We will be flexible around your ​​support needs and workplace access requirements. We are open to considering co-leadership proposals, so long as at least one person has the lived experience detailed above. 

What you can bring:

You do not need to meet everything on this list (we will provide support for learning new skills), you just need ideas, energy and lived experience.

● A deep understanding of and advocacy for the power that creativity can have in transforming people’s lives.

● Commitment to collaboration with a core team of 8 staff and key freelancers to cocreate Entelechy’s vision.

● Passion for fundraising, identifying funding opportunities and new sources of income.

● Ability to work with a diverse board of trustees and wide range of funders.

● Knowledge of the creative health world, and drive to build relationships with other arts organisations, charities, and service providers.

● The desire to build confidence (your own and the team’s) and to hold overall responsibility for all aspects of the organisation and its representation externally.

Deadline:

Monday 29th June at 5pm

Salary: 

£52,000 (£65,000 per annum, pro rata 4 x days per week). 

Benefits include 25 days annual leave pro rata, and workplace pension. 

Start date: 

We know that changing jobs, relocating, or making life changes can take time, so we are flexible with a start date​.​ 

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Research and Policy Manager
Contract: Permanent
Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours (0.8 FTE) where possible).
Salary: £44,167 per annum
Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 2 days working in the office.

The Vacancy

The Policy and Communications Manager will act as a driving force behind our visibility and impact across key policy areas, bringing lived and learned experiences to the heart of our influencing. This role will work to elevate our profile, transforming our evidence and expertise into impactful communications and influencing strategies to build a momentum for meaningful policy, legislative and social change.

This position will bridge the gap between NCB’s evidence-based policy development and national advocacy, translating complex policy issues into powerful narratives that resonate with decision-makers and galvanise wider support. The role will manage and deliver key elements of NCB’s core work across policy and communications, lead the delivery of funded projects and provide robust project management, and actively contribute to project proposals and income generation.

About NCB

For more than 60 years, the National Children’s Bureau has championed the rights and amplified the voice of children and young people in the UK. We interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families.

Bringing people and organisations together is fundamental to how we improve the systems that babies, children, young people and their families rely on to thrive. We push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. We are united for better childhoods and brighter futures.

The Benefits

• 30 Days Annual Leave
• Generous Pension Scheme
• Cycle to work scheme
• Flexible Working
• Winter Holiday Closure & Break
• Employee Assistance Programme

Closing date: 08:00am, Friday 10th July 2026
Please note that we reserve the right to close this vacancy early should we receive a high volume of applications. We encourage interested candidates to submit their applications as soon as possible.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are actively seeking to broaden the diversity of our staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues NCB works on.

No agencies please.

Overview of the Role:  We are recruiting a East of England Senior Programme Officer for the National Education Nature Park to:

· Lead the National Education Nature Park programme across East of England, increasing participation in schools and education settings

· Manage and support a regional Programme Officer, including performance, development and wellbeing

· Build strong partnerships with schools, colleges, local authorities, NGOs and environmental networks

· Deliver a regional engagement strategy aligned with national KPIs on biodiversity, climate education and wellbeing

· Be a passionate advocate for nature-based learning, sustainability, biodiversity gain and green skills for children and young people

· Manage a regional budget, travel planning and reporting, ensuring compliance and audit requirements

· Facilitate workshops, training and events for educators, children and young people

· Provide expert guidance on outdoor learning, horticulture, biodiversity and environmental education resources

To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.

And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference.  Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.

Policy and Public Affairs Officer (Devolved Nations)

£34,839 pa plus excellent benefits

Home-based

35 hours per week, full-time

Permanent

The Royal College of Paediatrics and Child Health (RCPCH) is seeking a talented and motivated Policy and Public Affairs Officer to join our Devolved Nations team. This is an exciting opportunity to contribute to policy development, advocacy and communications activity that helps improve child health outcomes across Scotland, Wales and Northern Ireland. 

Working as part of the Policy and Public Affairs (Devolved Nations) team, you will play an important role in supporting the College’s policy and public affairs priorities. You will help build relationships with policymakers and stakeholders, support advocacy campaigns, develop policy positions and create engaging communications content that raises the profile of child health issues across the devolved nations. 

This varied and rewarding role offers the opportunity to work with a wide range of stakeholders, including paediatricians, senior College Officers, politicians, government officials, charities and healthcare organisations. 

Key responsibilities include: 

• Supporting the development of policy positions specific to Scotland, Wales and Northern Ireland, ensuring they reflect the needs of RCPCH members and have influence across the wider UK policy landscape 

• Drafting consultation responses, policy briefings, reports and stakeholder communications on child health and paediatric issues

• Providing expertise and advice on the political, governmental and health service landscape within the devolved nations 

• Supporting the delivery of public affairs and stakeholder engagement activity, helping to build productive relationships with governments, policymakers and health sector organisations

• Producing content for websites, social media, newsletters and other digital communications channels to support advocacy and engagement objectives

• Drafting media content, including quotes, press releases and briefing materials, in collaboration with colleagues across the College

• Supporting senior College Officers and staff during meetings and engagement with policymakers and external stakeholders 

• Coordinating and supporting the work of Executive Committees across Scotland, Wales and Northern Ireland

• Assisting with administrative and financial processes, including invoice processing and supplier registration 

• Working collaboratively with colleagues across the College to maximise the impact of policy, communications and public affairs activity 

Essential skills and experience include:

• Demonstrable experience in policy, public affairs, communications or a related field 

• Strong knowledge and understanding of policy and legislative processes in Scotland, Wales or Northern Ireland

• Experience producing high-quality policy and communications outputs, including consultation responses, policy briefings, reports and media content

• Experience creating engaging content for digital channels, including websites, social media and email communications

• Excellent organisational and project management skills, with the ability to manage competing priorities and work to tight deadlines

• Strong stakeholder management and relationship-building skills 

• The ability to work independently while collaborating effectively within a team environment

Desirable: 

• Experience working within healthcare, government, a membership organisation or the third sector 

• Knowledge of public health, health inequalities or wider health service issues

• Experience working on issues relating to children and young people

The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff across the UK. Our devolved nations teams play a vital role in ensuring that the needs of children and young people are represented at every level of government and policy-making.

Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.

We operate a flexible and modern hybrid working policy. While this role is home-based in Scotland, Wales or Northern Ireland, travel across the devolved nations and occasional travel elsewhere in the UK will be required.

Policy and Public Affairs Officer (Devolved Nations)

£34,839 pa plus excellent benefits

Home-based

35 hours per week, full-time

Permanent

The Royal College of Paediatrics and Child Health (RCPCH) is seeking a talented and motivated Policy and Public Affairs Officer to join our Devolved Nations team. This is an exciting opportunity to contribute to policy development, advocacy and communications activity that helps improve child health outcomes across Scotland, Wales and Northern Ireland. 

Working as part of the Policy and Public Affairs (Devolved Nations) team, you will play an important role in supporting the College’s policy and public affairs priorities. You will help build relationships with policymakers and stakeholders, support advocacy campaigns, develop policy positions and create engaging communications content that raises the profile of child health issues across the devolved nations. 

This varied and rewarding role offers the opportunity to work with a wide range of stakeholders, including paediatricians, senior College Officers, politicians, government officials, charities and healthcare organisations. 

Key responsibilities include: 

• Supporting the development of policy positions specific to Scotland, Wales and Northern Ireland, ensuring they reflect the needs of RCPCH members and have influence across the wider UK policy landscape 

• Drafting consultation responses, policy briefings, reports and stakeholder communications on child health and paediatric issues

• Providing expertise and advice on the political, governmental and health service landscape within the devolved nations 

• Supporting the delivery of public affairs and stakeholder engagement activity, helping to build productive relationships with governments, policymakers and health sector organisations

• Producing content for websites, social media, newsletters and other digital communications channels to support advocacy and engagement objectives

• Drafting media content, including quotes, press releases and briefing materials, in collaboration with colleagues across the College

• Supporting senior College Officers and staff during meetings and engagement with policymakers and external stakeholders 

• Coordinating and supporting the work of Executive Committees across Scotland, Wales and Northern Ireland

• Assisting with administrative and financial processes, including invoice processing and supplier registration 

• Working collaboratively with colleagues across the College to maximise the impact of policy, communications and public affairs activity 

Essential skills and experience include:

• Demonstrable experience in policy, public affairs, communications or a related field 

• Strong knowledge and understanding of policy and legislative processes in Scotland, Wales or Northern Ireland

• Experience producing high-quality policy and communications outputs, including consultation responses, policy briefings, reports and media content

• Experience creating engaging content for digital channels, including websites, social media and email communications

• Excellent organisational and project management skills, with the ability to manage competing priorities and work to tight deadlines

• Strong stakeholder management and relationship-building skills 

• The ability to work independently while collaborating effectively within a team environment

Desirable: 

• Experience working within healthcare, government, a membership organisation or the third sector 

• Knowledge of public health, health inequalities or wider health service issues

• Experience working on issues relating to children and young people

The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff across the UK. Our devolved nations teams play a vital role in ensuring that the needs of children and young people are represented at every level of government and policy-making.

Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.

We operate a flexible and modern hybrid working policy. While this role is home-based in Scotland, Wales or Northern Ireland, travel across the devolved nations and occasional travel elsewhere in the UK will be required.

Closing date: 6 July 2026

We are recruiting for a Refuge Worker to join our team in Athena Lewisham; the scope on this job involves….

Job Title: Refuge Worker

Location: Athena Lewisham
Salary: £29,701.36 per annum
Contract type: Full-time, Fixed term (1 year)

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality,
diversity, and inclusion, are experts in their area of knowledge, want to make a
positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality
practical and emotional support to survivors of domestic violence and their children
living in our refuges.

As part of this role, you will be required to participate
in an out-of-hours on call Rota 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing date: 9.00am on 22 June 2026

Interview date: 3 July 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We are recruiting for a Refuge Worker to join our team in Kingston; the scope on this job involves….

Job Title: Refuge Worker

Location: Kingston
Salary: £29,701.36 per annum
Contract type: Full-time, Fixed term (until 14 July 2027)

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. The role of the refuge worker is to complete health and safety duties as well and ensure that the refuge accommodation meets compliance requirements.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 9:00am on 10 July 2026

Interview Date: 16 July 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

MAIN DUTIES AND RESPONSIBILITIES 

The post holder will share responsibility with the whole Asylum Aid legal team, and partner organisations to ensure that:

· There is a clear focus on agreed priority areas of work and that cases are taken on in line in with those priorities.

· Relevant stakeholders are engaged in developing the work so that they can participate as effectively as possible.

· Asylum Aid does not duplicate work being delivered elsewhere but is able to collaborate with external partners where appropriate.

· The lessons and successes of Asylum Aid are disseminated outside the team and are able to be applied as widely as possible.

Casework

Following an Independent Peer Review Asylum Aid’s casework has been rated as ‘excellent’.

The post holder will, with support from the team, be expected to:

· Provide high quality advice and representation for clients, NGOs, practitioners and other groups as appropriate,

· Conduct and co-ordinate immigration/asylum/public law casework and litigation on behalf of organisations and individuals,

· Coordinate law clinic programmes together with other Asylum Aid staff,

· Conduct legal and country background research where necessary, and

· Record all work undertaken, using Asylum Aid’s case management system, and prepare cases for billing to ensure all income is accounted for accurately and in a timely manner.

If the postholder holds Supervisor accreditation, and is appointed as a Supervisor, your responsibilities will include the full responsibilities of a Supervisor, including responsibilities for the work of people under their supervision.

The post holder will be expected to carry out their casework with a high degree of professionalism, and in such a way as to meet relevant external standards (e.g. Law Society, Solicitors Regulation Authority, Immigration Advice Authority and Lexcel). They will also be expected to meet performance targets in relation to time recording/chargeable hours.

Training and Information Work

The post holder will share responsibility with the other members of the legal team to:

· Develop and disseminate relevant information on legal developments in their area of work/expertise to relevant stakeholders, supported by the team,

· Attend and contribute to both internal meetings and relevant external meetings, and

· Prepare and deliver training on areas of their work/expertise.

Administration

The post holder will:

· Contribute to the fulfilment of any reporting requirements to funders, the LAA, Asylum Aid management team and others,

· Undertake general administration,

· represent the MLP team and Asylum Aid externally as necessary,

· Undertake other tasks appropriate to the role as necessary,

· Attend Asylum Aid staff, and any relevant meetings of the Helen Bamber Foundation Group when necessary,

· Occasionally travel outside the UK at short notice and be willing to work outside office hours where necessary. Time off in lieu and overtime are available where appropriate,

· Record their own work, using Asylum Aid’s case management system, and participate in the evaluation and review of the wider team at Asylum Aid, and

· Lexcel - all legal staff are required to participate in the procedures developed in response to Lexcel requirements e.g. regularly reviewing and recording review of own files.

Teamwork, decision making and management

· The post holder will be expected to attend all Asylum Aid staff meetings and any relevant meetings of the Helen Bamber Foundation Group and participate in consultation and decision making. S/he will carry out their duties in accordance with Asylum Aid’s policies,

· The post holder will work closely with all Asylum Aid staff and relevant Helen Bamber Group Foundation staff.

General

· Commitment to Asylum Aid’s ethos and mission.

· Maintaining the values of the charity and positively promoting the work and activities of the charity at all times

· Undertaking any task that may be requested from time to time that may be consistent with the nature and scope of this post

· Championing diversity and inclusion in your role at all times.

All Asylum Aid staff who are solicitors have a responsibility to support casework supervision of non-legally qualified staff and comply with the Solicitors Accounts rules in accordance with the professional practice rules for solicitors.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

We provide skills training, school and mentoring programmes, and partner with businesses who want to drive forward social mobility via learning programmes, internships, job opportunities and more.

Our aim is to ensure everyone has access to a good standard of living and equality of opportunity, no matter what their or their parents’ occupation or background is.

We are looking for a Communications Manager to play a key role in shaping and delivering communications and marketing activity across supporter and corporate audiences.

We are based in London and support young people via our direct delivery programmes. We take what we learn from our work and use it to inspire businesses across the UK to do more to improve social mobility (making sure people from all backgrounds get fair opportunities).

We do this by:

· Running large events like The UK Social Mobility Awards to celebrate companies doing it well.

· Organising Social Mobility Day to raise awareness.

· Publishing The Social Mobility Podcast and Social Mobility List to share ideas and highlight role models.

This role sits within the Marketing Communications team and supports the Head of Communications to deliver audience-centred communications and marketing that increases visibility, engagement and impact.

You will lead day-to-day marketing and communications activity, developing audience journeys and delivering targeted, campaigns, with a strong focus on email, digital content and social media.

You will work closely with colleagues across the charity to ensure marketing effectively supports organisational priorities.

You will contribute to several key priorities, including the 10th UK Social Mobility Awards, the development of our email marketing, and a strengthened storytelling approach centred on impact.

**Please note we will consider exceptional applicants without the required experience for an executive role.

BMT is a small, agile charity growing its team, establishing a permanent office, and widening its national impact. This is a critical moment to join and help shape its future. We are seeking a proactive, collaborative senior leader who is equally comfortable with high-level direction and hands-on delivery - someone who gets things done, brings people with them, and acts consistently in the best interests of the organisation and the communities it serves. The COO will ensure BMT's finances, HR, operations, and administration run smoothly, whilst implementing robust systems and preparing the organisation for its next stage of growth.

About the British Muslim Trust

The British Muslim Trust is a UK-registered charity that provides confidential support and safe reporting for victims of anti‑Muslim hate across the UK, research and advocacy. BMT is dedicated to empowering communities through transformational support and to robustly monitor and record anti-Muslim hostility, hate crime and incidents. At the heart of the British Muslim Trust are grassroots communities around the country - the charity aims to connect with the most vulnerable - especially young people and women – who are most affected by anti-Muslim hostility.

We are recruiting for a Refuge Worker to join our team in Kingston; the scope on this job involves….

Job Title: Refuge Worker

Location: Kingston
Salary: £29,701.36 per annum
Contract type: Full-time, Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Refuge Worker to provide high quality practical and emotional support to survivors of domestic violence and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles. The role of the refuge worker is to complete health and safety duties as well and ensure that the refuge accommodation meets compliance requirements.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 9:00am on 10 July 2026

Interview Date: 16 July 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Location: Hybrid working including home working and Citizens Advice Camden service delivery and outreach locations
Start Date: As soon as possible

About Citizens Advice Camden

We are a well-respected local charity with more than 85 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the independent, impartial, confidential and free advice people need for the problems they face and to improve the policies and practices that affect people’s lives.

We target our services at the most vulnerable in our community. Our client profile closely matches local indices of deprivation with most of our clients coming from the most deprived wards in the borough. We identify trends to ensure our services remain agile and able to respond to changing and emerging advice needs.

Role Purpose

The Camden Food Mission is a new service designed to deliver advice in food settings across Camden. This service is a direct response to local food insecurity across the council. It will deliver a floating advice service embedded primarily within food support locations, aiming to reach people who would not otherwise access advice services. The service will focus on stabilising income, managing debt, and reducing reliance on crisis provision.

The project will be delivered through a mix of face-to-face, telephone, and digital channels. Face-to-face appointments will be held in community food locations, with an emphasis on a flexible, visible presence to maximise reach.

We are recruiting a full-time debt adviser to join this project, to work alongside an established and experienced generalist adviser.

Ideally, you will be an experienced money adviser, and able to deliver high quality debt advice and on-going casework to clients. You will be an approved DRO intermediary or be willing to work towards becoming a DRO Intermediary by completing the relevant training. You should also hold the IMA Certificate of Money Advice Practice (CertMAP) or be willing to work towards obtaining this. The CertMAP and DRO Intermediary status are prerequisites to be considered at Senior Level.

Role Profile 

• Provide debt advice and specialist casework that is in-depth and complex and covers the full range of debt advice.
• Work to achievable targets in line with the criteria set by the funder.
• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
• Research and explore options and implications so that clients can make informed decisions. Act for clients where necessary using appropriate communication skills and channels.
• Advise clients who are eligible for a DRO of the possible implications, duties and obligations and complete and submit DRO applications on their behalf.
• Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
• Ensure that all work conforms to Financial Conduct Authority standards, the Advice Quality Standard and the requirements of the funder.Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.
• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.Liaise with advice partners to set up and deliver advice sessions in community outreach locations as required

To apply, complete our application form and online application process on our website.

Closing deadline for applications is: 9.00am on Monday, 13 July 2026

CVs are not accepted. 

Interview date:w/c 13 July 2026

Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.