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About the role
As Deputy Director of Campaigns, you will provide senior leadership across campaigns, policy and advocacy and our partnership teams ensuring Global Witness delivers impactful campaigns aligned with our long‑term organisational strategy.
Working in close partnership with the Director of Campaigns, you will help shape priorities across teams to ensure we maximise impact.
You will play a central role in embedding learning, innovation, and collaboration across campaign teams, and in ensuring that Global Witness remains adaptive and effective in a complex and evolving external environment.
About you
This role is suited to an experienced, values driven strategic leader with a strong track record of delivering investigative, advocacy, or campaigning work at scale.
You bring strategic insight, sound judgement and the ability to lead complex projects in fast‑changing environments, balancing ambition with rigour and care.
How to apply
To apply, we welcome a CV and 500 words in total, which answers the following questions;
Please send this to People ops at Global Witness
The closing date for this role is 9am 19 May.
At Global Witness, we are committed to making our recruitment process accessible to everyone. If you require any adjustments or support during the application or interview stages, please don’t hesitate to get in touch. We want to ensure the process is an inclusive and supportive experience.
Equality and diversity
We would appreciate your participation in completing our Equality and Diversity Monitoring Form.
Global Witness wants to meet the aims and commitments set out in its Diversity, Equity, and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.
Our goal is a more sustainable, just and equal planet.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Philanthropy Officer, you will build strong, lasting relationships with individuals, families and organisations, helping them to achieve their philanthropic goals while increasing charitable income and delivering meaningful impact in communities across Wales.
We’re looking for someone with a strong understanding of social issues and community needs in Wales, who can use that insight to build networks, identify opportunities and develop tailored support for existing and prospective donors. This role will play a key part in securing new funding, growing our donor base and building high-quality, long-term relationships.
To be successful in this role, you will have:
Read more in the full job pack.
We turn philanthropy into lasting community impact across Wales. We’re a trusted bridge between donors and the grassroots communities they care about.
The client requests no contact from agencies or media sales.
Are you passionate about connecting young people with nature? Do you believe nature is for everyone? Do you genuinely want to make a difference?
Environmental Education School Support Officer
Salary: £ 28,365 per annum FTE (£19,855.50 per annum for 26.25 hours per week) + travel costs
Contract: Contract (fully funded until August 2027 with potential to extend)
Hours: Part time, 26.25 hours a week
Location: Based at London Wetland Centre, SW13, with frequent travel to schools in the area
About The Role
We have a fantastic opportunity for someone with the drive, skills and experience to support schools taking part in Generation Wild, our nature connection programme for primary schools, children and families in disadvantaged areas. This ground-breaking project uses story, music, art, performance and puppetry to create a sense of magic and adventure, engaging a wide range of children irrespective of their background or ability.
You will be joining us at an exciting moment, as we launch in-person support for the first time - bringing an inspiring programme of nature‑connection activities to school grounds and local nature spaces.
70,000 children have already taken part in Generation Wild and together they’ve completed over 270,000 nature activities. Your work will help us reach even more young people and take this work to the next level.
Generation Wild has been running for five years and is currently fully funded until August 2027.
Join us as we inspire a new generation of nature lovers.
About Us
WWT is the UK’s leading wetland restoration charity. Our wetland centres engage a million visitors every year. Generation Wild forms an important part of our wider learning programmes which inspire over 55,000 learners per year.
About You
You will need:
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
Further details
We have a passion for engaging disadvantaged communities with nature and have a strong track record of working with young people from these areas. We would welcome applicants from a range of backgrounds. If this is a role that excites you, we want to hear from you.
Closing Date: Monday 11th May 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power



The Talent Set are delighted to be partnering with East End Community Foundation (EECF) to recruit a Grants Officer to join their Grants and Programmes team.
This is an exciting opportunity to play a hands-on role in delivering accessible, high-quality grant programmes that support vital community-based projects across East London. With over £1.6m distributed annually and ambitions to grow year on year, the Grants Officer will be instrumental in ensuring funding reaches organisations making a real difference locally.
Working as part of a small, busy team, the postholder will provide advice and guidance to applicants, assess funding applications, manage grant portfolios, and monitor the impact of funded work. This role would suit someone with experience in grant making or fundraising, or someone looking to build a career within charitable grant making.
Key Responsibilities
Person Specification
What’s on Offer
Salary: £30,000 – £32,000 (depending on experience)
Contract: Full time, 35 hours per week
Location: Hybrid working (East London office and home-based)
Annual Leave: 23 days plus public holidays
Pension: 5.5% employer contribution with no qualifying period
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
To assist in ensuring the efficient running of The Sunshine Recovery Cafe for clients with or at risk of mental health problems.
The Mental Health and Community Engagement Project Worker will meet the needs of those who are experiencing a variety of forms of mental illness, including mild depression and anxiety and those with more complex needs. An integral part of the role will be to work with clients with ‘Dual Diagnosis’ and to assist in the facilitation of a programme of activities to support well-being , connection and create emtional and mental resiliance.
A key aspect of the role will be Community Engagement and promoting and communicating the services available through the Sunshine Recovery Café to local Communities and agencies who may refer clients. This will include working with local communities and social groups who maybe ‘excluded’ and those groups currently unrepresented and/or deemed as hard to reach within the community and wider areas.
CV and Cover Letter to be sent by Tuesday 5th May 26 at 17.00hrs.
The client requests no contact from agencies or media sales.
Work with us
For pregnancy, parents and progress.
At NCT, what we do every day has a real impact on people’s lives.
We’re the UK’s charity for pregnancy, birth and early parenthood. For nearly 70 years, we’ve been alongside women and parents, offering trusted information, practical support and building communities.
Today, we reach hundreds of thousands of new and expectant parents every year. We provide antenatal and postnatal education, local and national support for infant feeding and mental health, and we campaign for fairer, safer maternity care. We listen to parents’ experiences and act on them - tackling health inequalities, challenging systems that don’t work, and pressing for progress.
About the role
Join our passionate team and contribute to the meaningful work that transforms the lives of parents and families. Your role will include:
About you
Why work at NCT?
Whether you’re supporting services, shaping policy, delivering programmes, raising funds, running operations or telling our story, you’ll be contributing to something bigger:
a society where everyone who becomes a parent feels confident, connected and safe.
People join NCT because they want to make a difference - and stay because they believe in how we do it.
How we work
We’re guided by a simple principle: no judgement, no exception. That shows up in how we support parents - and how we work with each other.
At NCT we are:
We deal with complex issues, make tough decisions, and work in environments that can be challenging. But we do it with honesty, care and a shared sense of purpose.
When you work at NCT you’ll get fantastic benefits to support your well-being and professional growth:
Join us
At NCT, we’re committed to fostering an inclusive and diverse workforce. If you need reasonable adjustments during the recruitment process or within your role, please let us know - we’re here to support you. If you want your work to contribute to lasting change - for generations of parents to come - we’d love to hear from you.
Together, we are NCT.
Our commitment to equity, diversity and inclusion
At NCT, we believe everyone should be able to shape their own journey - as parents, and as colleagues.
We are taking positive action to increase diversity across our organisation, at all levels, and to nurture a culture of inclusion and belonging for all our people and for the parents and families we support. You can read more about our Equity, Diversity and Inclusion action.
We are committed to zero discrimination, both internally and externally. This commitment applies regardless of visible or invisible difference, including (but not limited to): sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long‑term condition, religion or belief, gender identity, economic class, marital or civil partnership status, family status (including single parents), socio‑economic background, pregnancy and maternity.
We actively welcome applications from people from communities who are under‑represented in our organisation and the charity sector more widely.
We are the charity supporting people as they become parents. Here through pregnancy, birth, and early parenthood.



Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for an Interventions and Women’s Centre Coordinator to work with our Minerva team on the delivery of a service across the Thames Valley region.
Salary: £23,000 - £24,000 pro-rata
Location: Caversham and Oxford, and you must hold a full UK driver's license and be able to commute around the Thames Valley region (Oxfordshire, Berkshire and Buckinghamshire)
Hours: 14 Hours per week
Contract: Until March 31st 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
The project:
We provide one-to-one advocacy and specialist work including workshops and group activities delivered by Advance in partnership with voluntary organisations. This role plays a critical part in coordinating the group offering for women accessing our services, as well as providing administration support across the region.
In short you will:
Be the first point of contact for clients coming to the Women’s Centre; offering a warm welcome and trauma informed approach
Ensure the client waiting area is kept tidy with up-to-date information/leaflets and supplies of refreshments
Facilitate direct group delivery and events at the Women’s Centre and regional venues
Hold responsibility for the Minerva telephone number and email account in your region
Assist in researching additional resources and events for service users; both within the Centre and across the region
Contribute to creating and lead on updating the local Services Directory with details of local organisations, key contacts and details of services on offer, including eligibility criteria
Assist the Service Manager in managing the smooth running of the Women’s Centre in your region, including managing the group workshops timetable, arranging meetings and booking external venues for client groups or training events
Manage administration for the Hampshire Minerva team
Assist the Service Manager with the quality assurance and collation of data and information as required, including for funder reports.
How to apply:
Please apply with an up to date copy of your CV and a cover letter.
Closing date: 10th May 2026
Interviews will take place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



Are you passionate about connecting young people with nature? Do you believe nature is for everyone? Do you genuinely want to make a difference?
Environmental Education School Support Officer
Salary: £25,985 per annum FTE (£12,992.50 per annum for 18.75 hours per week) + travel costs
Contract: Contract (fully funded until August 2027 with potential to extend)
Hours: Part time, 18.75 hours a week
Location: Based at WWT Slimbridge, GL2, with frequent travel to schools in the area
About The Role
We have a fantastic opportunity for someone with the drive, skills and experience to support schools taking part in Generation Wild, our nature connection programme for primary schools, children and families in disadvantaged areas. This ground-breaking project uses story, music, art, performance and puppetry to create a sense of magic and adventure, engaging a wide range of children irrespective of their background or ability.
You will be joining us at an exciting moment, as we launch in-person support for the first time - bringing an inspiring programme of nature‑connection activities to school grounds and local nature spaces.
70,000 children have already taken part in Generation Wild and together they’ve completed over 270,000 nature activities. Your work will help us reach even more young people and take this work to the next level.
Generation Wild has been running for five years and is currently fully funded until August 2027.
Join us as we inspire a new generation of nature lovers.
About Us
WWT is the UK’s leading wetland restoration charity. Our wetland centres engage a million visitors every year. Generation Wild forms an important part of our wider learning programmes which inspire over 55,000 learners per year.
About You
You will need:
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
Further details
We have a passion for engaging disadvantaged communities with nature and have a strong track record of working with young people from these areas. We would welcome applicants from a range of backgrounds. If this is a role that excites you, we want to hear from you.
Closing Date: Monday 11th May 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
No agencies please.
Restore Wetlands and Unlock their Power



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Context
Childhood First enables children and young people to recover from early life abuse and relational trauma, to enjoy life and to achieve their potential. We do this through the provision of specialist therapeutic residential care and treatment, together with family and network support.
Greenfields House is a specialist residential children’s home providing a programme of care, treatment and education for up to ten children aged between 5 and 13 years.
Role Description
The role of the Placement and Family Support Worker is to directly support, maintain and develop the network around the child, liaising, building relationships and communicating between multiple agencies and multi-disciplinary roles, these include, the local authority, social workers, family members, carers and significant others and the child in placement.
Within the community, the role is closely linked with each child in placement and will closely work with the Community Director and the senior management team to ensure that it meets the therapeutic and educational needs and interests of each child. This will necessarily include working closely with professionals and developing their expertise in a psychoanalytic-systemic approach to care, education and treatment.
Responsibilities include:
We would like to hear from you if you have a Level 3 qualification or substantial work experience related to social care, social work, family support or early help. The ideal candidate will also have experience working with children, adolescents and families and have knowledge of parenting skills.
Benefits:
Closing date: Friday, 15 May 2026
Interview Date: Tuesday, 19 May 2026
To apply Please submit your CV with a covering letter describing your suitability for this role or complete the application questions below.
Childhood First is committed to safeguarding children. We follow safer recruitment guidelines and all appointments will be subject to a satisfactory Enhanced DBS and references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the school looks ahead to its next chapter, philanthropy will be central to expanding opportunity, enhancing facilities, and ensuring that RGS remains a place where talent and ambition can flourish. To support this vision, we are seeking an exceptional Director of Development to lead a modern, strategic, and inspiring development programme. This post is funded by The Royal Grammar School, High Wycombe Foundation CIO (Charity number: 1179234).
The Director of Development will lead the design, delivery, and growth of a comprehensive fundraising strategy that supports the school’s long‑term ambitions. This is a senior leadership role requiring strategic insight, operational discipline, and the ability to build meaningful relationships across the RGS community.
A major priority will be to refresh, rebuild, and modernise the school’s fundraising data, creating a reliable, insight‑driven foundation from which to plan and execute fundraising activity. Alongside this, the postholder will lead a transformational capital appeal to deliver a new state‑of‑the‑art STEM facility by 2030 — a project that will shape the educational experience of future generations.
The role also includes developing a legacy giving programme, expanding regular giving among parents, and introducing innovative school‑based fundraising initiatives that engage pupils, staff, alumni, and the wider community
To offer our students an exceptional all-round education
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help launch a new initiative housing the homeless through the local church
Hope into Action is a national Christian charity enabling local churches to provide homes and support for people experiencing homelessness.
We are launching a new Hope into Action franchise in Milton Keynes, and are looking for a Location Lead to help establish and grow the project from the ground up.
Working with churches, volunteers, and the Hope into Action national team, you will help create homes where people can rebuild their lives within a supportive Christian community.
About the role
As Location Lead, you will provide local leadership and coordination for the Milton Keynes project.
At launch the project will involve one house supporting up to three tenants, working in partnership with our first partner church, New Life Church Milton Keynes.
You will help:
You will work closely with Hope into Action UK advisors, who provide established policies, safeguarding frameworks, systems, and ongoing support.
This means you are not building a housing project from scratch - you are helping implement and grow an established national model locally.
About you
We are looking for someone who:
Experience in leadership, community work, housing, or charity management would be helpful, but we are equally interested in people with the right values, attitude, and relational skills.
A pioneering opportunity
This is an opportunity to help establish a project that could grow to support many more people across Milton Keynes in the years ahead.
As the project grows and additional houses are opened, hours and responsibilities are expected to increase accordingly.
For the right candidate this role could be combined with the Church & Tenant Empowerment Worker role (total hours to be agreed) which can be found on our website here..
To apply, please send your completed application form by 5pm, Friday 22nd May 2026
The client requests no contact from agencies or media sales.
Role: Director of Fundraising
Salary: £80,533.78 (gross) per annum inclusive of London Weighting, with a fixed sum allowance of £2,764.
Current employees in banding 53 will maintain their existing salary.
Location: Head Office- London
Duration: Permanent
The Labour Party is looking to recruit a Director of Fundraising. The post-holder will be responsible for leading the development and delivery of a strategic, multi-layered fundraising programme, maximising mid and high value income to support the organisation’s short, medium, and long-term electoral objectives. The postholder will align fundraising strategy with the political electoral cycle, ensuring sustainable income growth, effective donor engagement, and the financial resilience required to deliver Political campaign success at all levels.
The successful candidate will have:
• Experience working in a fast paced, high pressure environment, managing political risk
• Proven track record of success in project management, through the complete project life cycle, preferably in complex situations
• The ability to produce overarching fundraising strategies and to ensure their effective implementation
• Proven and successful experience of fundraising and income generation activity
The Labour Party’s standard working arrangement is that all employees based in headquarters in London/Newcastle attend their contracted office four days per week, Monday to Thursday. Home working is only authorised on Fridays.
The deadline for applications is 17 May 2026.
The Labour Party values equality and diversity, and welcomes applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marriage and civil partnership, or pregnancy and maternity.
The client requests no contact from agencies or media sales.
Do you want to change the world for vulnerable children?
The Consortium of Voluntary Adoption Agencies UK (CVAA) aims to improve adoption policy and practice across the UK for the benefit of children, challenging the adoption system to deliver for children and work in their best interests. Alongside advocating for system change, CVAA works to support our member voluntary adoption agencies (VAAs) across the four nations of the UK, stimulating innovation and ensuring they stay at the leading edge of practice. The active engagement of members and the building of collaborative alliances with others who seek positive change for children are essential to the effectiveness of our work.
The Head of Policy is a vital member of the small CVAA team, working closely with the CEO and Board of Trustees to champion the voluntary adoption sector and put children at the heart of everything we do. Due to maternity leave we have an exceptional and unique opportunity for someone who shares our passion to change the world for children, to gain valuable experience working at national level with senior stakeholders to contribute to system change, advocating for the power of adoption to change lives.
You will need strong people skills, experience of developing policy in consultation with stakeholders and using data to transform services and strengthen lobbying work. Most of all you need a cast iron commitment to change the world for vulnerable children.
CVAA works to challenge discrimination and disadvantage and welcomes applications from all communities, particularly those who are underrepresented in our sector, which includes but is not limited to people from Global Majority backgrounds, adoptees, men and those who identify as LGBTQ.
Key information
Applications
Please send a CV and letter of application, outlining your motivation for applying and the skills you offer, to Satwinder Sandhu (CEO) by 5pm on Friday 8th May 2026.
Both Satwinder (CEO) and Alice (Director of Strategy and Policy) are happy to have an informal chat about the role. Please email to arrange a convenient time to speak.
Initial online interviews via Microsoft Teams will be on Monday 18th and Tuesday 19th May, with final in-person interviews scheduled for Thursday 28th May 2026 in London. Please let us know whether you cannot make any of these dates in your application.
The client requests no contact from agencies or media sales.
As an integral member of the fundraising team, the Fundraising Administrator will support the delivery of a range of successful fundraising activity based around the centre, in order to maximise income for Maggie’s.
As Fundraising Administrator, you will welcome and support visitors within the centre in their fundraising for Maggie’s as well as in the local community and ensuring they are motivated, informed and supported.
This is a demanding role in a fast-paced environment where priorities change frequently.
There will be a requirement to work irregular hours as well as some local travel.
Please see the attached job description for further details.
Please note that interviews will take place on Wednesday 20th May in Maggie's Yorkshire.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Lambeth’s vision is to work closely with residents, closely to where they live, remain relevant and to respond locally to rising needs. We want to ensure that we are easy to access, working with local communities and providing the best support we can. The MYcommunity Gateway Team provides support across Age UK Lambeth’s three Neighbourhoods: North, South and Central.
Age UK Lambeth and the MYcommunity Gateway team have partnered with Lambeth Adult Social Care in response to the redesign of their Initial Contact Service. Age UK Lambeth provides a busy, in-demand helpline to all new callers to Lambeth Adult Social Care. The helpline provides a triage service, dealing with enquiries, providing individuals the opportunity to discuss their issues and be provided with advice, information and guidance and potentially signposted to a range of services to provide them with support. Where appropriate, referrals are made to ASC for an assessment.
Call operation times will be Monday – Friday 9am to 5pm, excluding bank holidays.
The service works closely with Lambeth Adult Social Care and we have a base working alongside them at the Civic Centre in Brixton. Staff work hybridly, with the opportunity to work from home at least two days per week.
What you’ll be doing?
The Helpline Worker will answer Lambeth Adult Social Care’s telephone line where the caller has selected a new caller to the service.
Answer a range of queries and offer reassurance to all callers.
Refer clients to Adult Social Care for an assessment where appropriate.
Refer clients into external and partner services to provide support and refer clients to other Age UK Lambeth services.
What you’ll benefit from
Flexibility - this is a full-time role Brixton based - close to good transport and vibrant town centre
Generous pension provision - 7% employer contribution
26 days holiday a year rising to 31 days after 5 years
A great staff team
Opportunity for this role to be full time or part-time/ job share - please indicate in your cover letter which you'd be interested in
Interviews will be taking place on Wednesday 13th May (in-person - in Brixton, London)
Using Quick Apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
Note: We want to hear your voice throughout the questions. Although AI tools can be helpful an over-reliance on them can lead to generic submissions that fail to showcase your unique skills. We strongly encourage personalised answers so we get to know the real you and your understanding of the role
The client requests no contact from agencies or media sales.