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At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Harrow Crisis Cove

Sounds great, what will I be doing?

In this role, you will take a leading position within a dynamic mental health crisis and early‑intervention service, managing a diverse caseload while providing skilled de‑escalation, robust risk assessment and coordinated multi‑agency support. You will guide and empower service users to engage with community services, while also offering day‑to‑day leadership to Recovery Workers, Peer Support Workers and volunteers, ensuring consistent, high‑quality practice. Acting as shift lead when required, you will make informed, real‑time decisions to maintain safe and effective service delivery. A key part of the role involves supporting student placements, contributing to learning plans and offering reflective supervision. You will work closely with the Service Manager and Area Manager to monitor performance, contribute to audits and quality reviews, and drive ongoing service development. You will also play an active role in recruitment, onboarding and volunteer integration, and represent the service in partnership forums, strengthening pathways with local crisis teams and community organisations to ensure continuity of care and smooth transitions for service users.

Please notes this role required you to work from 2pm - 10pm, including weekends and bank holidays. 

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You'll bring solid experience supporting people with mental health difficulties, dual diagnosis, and complex needs, along with the confidence to manage complex cases and work collaboratively with a range of services to keep people safe. You'll be someone who has supported or guided colleagues, peer workers, or students, and who's comfortable contributing to co‑produced activities and working in fast‑paced, crisis‑focused environments. A strong grounding in mental health, trauma‑informed practice, and the realities faced by people accessing crisis and community services is essential, as is a working knowledge of key legislation and safeguarding responsibilities. You'll also bring a deep belief in recovery, strengths‑based practice, and partnership working, alongside clear, adaptable communication that helps you connect with service users, professionals, and the wider community.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About Whitechapel Gallery 

Founded in 1901, Whitechapel Gallery is one of the world’s leading contemporary art galleries, located in the heart of London’s East End. For more than a century, the Gallery has championed ground-breaking artists and ideas, presenting exhibitions, events and learning programmes that bring together local communities and global audiences. 

Known for supporting visionary artists at pivotal moments in their careers, Whitechapel Gallery remains committed to making contemporary art accessible, amplifying under-represented voices, and creating an open, inclusive and collaborative cultural space. 

As the Gallery approaches its 125th anniversary, this is an exciting opportunity to join a pioneering arts institution during a landmark period of programming and growth.

About the Role 

Whitechapel Gallery is seeking an experienced and highly organised Senior Events Manager to lead the delivery of its full events programme, including fundraising galas, donor cultivation events, exhibition openings, private views and commercial venue hire. 

This is a senior, business-critical role working closely with the Director of Development to deliver a high-profile programme of events that support fundraising, stakeholder engagement and commercial income generation. 

You will take ownership of the end-to-end planning and execution of a diverse events portfolio, ensuring every event is delivered to an exceptional standard, on time and on budget. The role will play a key part in the successful delivery of the Gallery’s 125th anniversary programme, requiring creativity, operational excellence and strong commercial awareness.

Key Responsibilities 

• Lead the delivery of the Gallery’s annual events programme, including fundraising events, exhibition openings, donor events and venue hire activity

• Manage all aspects of event planning and delivery from concept through to evaluation

• Deliver high-quality events that contribute to fundraising and commercial income targets

• Manage event budgets, financial reporting and forecasting

• Oversee suppliers, production, AV, catering and venue logistics

• Build strong relationships with donors, sponsors, partners and internal stakeholders

• Line manage and support the Events Executive

• Maintain effective systems for event planning, guest management and reporting

• Ensure all events reflect the ambition, creativity and values of Whitechapel Gallery

About You 

We are looking for someone with: 

• Significant experience delivering complex, high-profile events programmes

• Strong project management and organisational skills with exceptional attention to detail

• Experience managing budgets, suppliers and operational delivery at scale

• Excellent communication and stakeholder management skills

• The ability to manage multiple priorities within a fast-paced environment

• A calm, proactive and solutions-focused approach

• Experience within arts, culture, charity or commercial venue environments is desirable

• Experience delivering fundraising or donor-focused events is desirable

Benefits 

• 25 days annual leave plus bank holidays

• Pension scheme

• Employee Assistance Programme

• Enhanced family leave

• Training and development opportunities

• Annual travel grant

• Staff discounts in the Gallery bookshop and café

• Cycle to Work scheme

• Complimentary tickets for Gallery events, subject to availability

• Access to exhibitions and curator-led tours

Equality, Diversity & Inclusion 

Whitechapel Gallery is committed to creating a diverse, inclusive and welcoming workplace that reflects the communities we serve. We actively encourage applications from people of all backgrounds, particularly those currently under-represented in the arts and cultural sector. 

We are proud to be a Disability Confident [Committed] employer and guarantee an interview to disabled candidates who meet the minimum criteria for the role. 

We are also a London Living Wage employer, committed to fair pay and good working practices. 

If you require any adjustments or support during the recruitment process, please contact the recruitment team.

How to Apply 

Please complete the application form and diversity monitoring form found on our website, and return to recruitment by 10:00am on Friday, 12 June 2026.

Please include your full name and the job title in the subject line of your email. 

For further information, please refer to the recruitment pack.

Interviews will be w/c 15 June 2026. However, we will be reviewing applications on a rolling basis and reserve the right to close the vacancy early if a suitable candidate is appointed.

Fundraising Data Analyst

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Fundraising Data Analyst, to join our Income Generation and Development team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you live in a commutable area for Milton Keynes?
• Do you have minimum three years of data analyst experience? 

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Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

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​We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

nterviews for this role will take place on Friday 29th May

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recruitment Specialist to play a pivotal role in our Recruitment Team.

Sounds great, what will I be doing?

We're looking for a proactive and collaborative recruiter to join our team and support hiring across our services. You'll work closely with hiring managers to understand recruitment needs, identify ideal candidate profiles, and source talent through a variety of channels including CV databases, professional networks, and talent pools. You'll conduct thorough screenings to assess candidates' skills and values, attend local recruitment events, and build strong relationships with job centres, universities, and colleges. You'll also work with our volunteering team to promote internal opportunities and support the development of a strong talent pipeline.

In addition to sourcing and engaging candidates, you'll coordinate recruitment activities to ensure timely advertising and a smooth candidate experience in line with organisational policies. You'll maintain oversight of vacancies, utilise our applicant tracking system to build talent pools, and ensure compliance with legal and internal standards. Your role will also involve conducting exit interviews, analysing recruitment data, and identifying internal talent for upcoming opportunities. This is a fantastic opportunity to make a real impact in a dynamic and mission-driven organisation.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

We're looking for a passionate and experienced Talent Acquisition Specialist to join our team at Hestia. With at least two years' proven experience in a talent acquisition or resourcing role, you'll be confident in building talent pools, filling hard-to-fill roles, and using CV databases, Boolean searches, and Applicant Tracking Systems to source top candidates. Ideally, you'll bring experience from the health & social care or charity sector, along with excellent interpersonal skills and the ability to build strong relationships with a wide range of stakeholders. You'll be a collaborative team player who can also work independently, with a deep understanding of recruitment best practices, candidate experience, and employer value proposition. Most importantly, you'll be motivated by Hestia's mission and values, and have diversity and inclusion at the heart of everything you do.

When will I be working?

You will work Monday - Friday 9am to 5.18pm. You will be required to attend our office in Aldgate 3 times a week.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Senior Administration Officer - FTC

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Senior Administration Officer - ftc - 9 Months

Home-based – Working Remotely- London & South East

£25,101 per annum + £750 Home Working Allowance per annum + £4,184 London weighting per annum- (if eligible) 

Salary will be pro-rated based on a 9-month fixed-term contract

35 hours | Monday –Friday |  Fixed Term Contract - (9 Months)

Why Join TACT?

• Top 5 UK Charity to Work For (2024)
• 97% proud to work at TACT | 92% love working here
• Not-for-profit – every surplus reinvested into children, carers & staff
• Children’s voices shape every decision, system, and improvement we make at TACT.
• Flexible homeworking
• Trauma-informed, values-led organisation

Benefits

• 31 days annual leave + 8 bank holidays (pro rata as ftc)
• 45p per mile business mileage
• Stakeholder Pension (salary sacrifice)
• Family-friendly & flexible working policies
• Volunteer days

Wellbeing & Non-Salary Benefits

• Homeworking IT bundle + home office loan
• HelpHand EAP (24/7 GP, CBT, physio, mental health support)
• Over 35 hours a year of access to on line wellbeing events and team wellbeing days
• Menopause Policy + free clinician appointments
• Regular team wellbeing & connection events

Training & Career Development

• Excellent learning & development programme
• Opportunity to grow therapeutic & trauma-informed practice
• Supportive leadership and clear career progression pathways
• Involvement in innovative projects (e.g. TACT Connect, Health, Education)

The Role

You’ll work closely with foster carers and social work colleagues to deliver high-quality, trauma-informed support and improve outcomes for children and young people. 

The Senior Admin Officer will be responsible for general administrative functions within the London & South East region and will report to the Administrative Manager.  In some instances, the Senior Admin Officer may be required to deputise for the Admin Manager in the post holder’s absence in relation to day to day matters.

The Senior Admin Officer will specialise in a particular area (s), such as Panels, statutory paperwork, minute-taking, training, and maintaining the in-house database (Charms).

As a charity we are committed to ensuring that our resources are directed toward supporting our children.  For this reason, we can only consider applicants from London and the surrounding counties as they will need to travel to face to face events at least monthly. Candidates based outside these areas would incur additional costs.

Key Responsibilities:

• Providing an administration service to the London & South-East region to help meet the service objectives of increased foster carer recruitment
• Organise and prepare all panel papers for approvals and reviews.
• Minute panels and prepare ADM paperwork
• Timely and accurate record keeping on Charms (in house system).
• Responding to telephone calls and allocating these to staff as appropriate. When necessary, take messages for staff members and ensure that these are passed on.
• Communicating professionally with a wide range of stakeholders, including colleagues, carers, and third-party agencies to establish professional working relationships which focus on the best outcomes for the children and young people in our care.
• Working flexibly within the team and autonomously as needed to manage your time and duties.

What You’ll Need

• GCSE in English & Maths or equivalent
• Experience of working in a busy administrative setting in a social care-related field.
• Ability to obtain, extract and analyse information from various systems.
• Confidence in using all Microsoft Office applications, including Outlook & OneDrive.
• Experience of using a software system to record, retrieve and maintain records
• Excellent communication skills to suit a broad range of professional relationships
• The ability to work to deadlines, with accuracy and flexibility, sometimes dealing with conflicting priorities
• Familiarity with handling confidential and sensitive information in line with relevant regulations and legislative requirements
• A tendency to think creatively, exhibit resourcefulness, work with enthusiasm, compassion, and commitment
• Evidence of an understanding and commitment to equality, diversity, and anti-discriminatory practices
• Enhanced DBS / PVG (processed by TACT)

Travel

• Home-based role
• Required to attend monthly face-to-face meetings and other occasional meetings in London and surrounding counties
• Additional travel for training, team and carer events

Key Dates

• Closing Date: Monday, 25th May 2026 (midnight)
• Interviews: Thursday, 4th June 2026 (Microsoft Teams)

Safeguarding Commitment

Safeguarding is everyone’s business, and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies. 

Apply early - we may close the role if we receive a high volume of applications.

Who we are

Hospice at Home’s skilled team of Registered Nurses and Healthcare Assistants provide our exceptional core services of palliative and end of life care and support people in their last year of life also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.

We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.

Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families.

Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria

Job Summary
We are seeking a dynamic and experienced Major Gifts & Individual Giving Lead to join our fundraising team.

This role leads the operational development of Hospice at Home Carlisle and North Lakeland’s Major Gifts, Individual Giving and Legacy programmes, and support in the development of Trust & Foundation applications.

As a new area of focus for the organisation, the postholder will be responsible for designing, launching and growing a full supporter journey for individual donors—from regular giving through to mid‑value, major gifts and Legacy giving. They will build and manage a strong pipeline of donors and prospects, cultivating long‑term philanthropic support for the charity.

The role also carries responsibility for developing strategic corporate partnerships with a focus on Corporate Social Responsibility (CSR), Environmental, Social and Governance (ESG) alignment, and values‑led partnerships that deliver sustainable mutual benefit.

They will drive the charity’s communications and supporter experience. Working with the wider fundraising team, the postholder will help design and deliver a communications plan, oversee development of social media, maintain website content, and produce print and digital materials to support fundraising and raise awareness of fundraising opportunities.

Key Responsibilities

• Lead Individual Giving, major donor, legacy and Trust & Foundation income streams.
• Develop and steward high‑value supporter and corporate relationships aligned to charity values and ESG.
• Produce compelling fundraising communications, proposals and impact reporting.
• Use insight and performance data to drive income growth and supporter engagement.
• Line manage fundraising operations and ensure effective systems, reporting and compliance.
• Work collaboratively across the organisation to deliver integrated campaigns and strong supporter journeys.
• Act as a professional ambassador, building relationships within the community and with partners.

Essential Requirements

• Degree‑level qualification (or equivalent experience) and GCSE English and Maths (or equivalent)
• Significant experience delivering major donor, individual giving, legacy and/or corporate fundraising, with a track record of securing substantial or multi‑year income
• Proven ability to develop and deliver fundraising strategies, programmes and compelling cases for support
• Excellent relationship‑building, communication and presentation skills, including handling sensitive conversations
• Strong analytical capability, using data, insight and CRM systems to inform decisions and improve performance
• Confident, creative and persuasive storyteller across written and verbal communications
• Experience building new programmes and partnerships, including CSR/ESG‑aligned corporates
• Ability to manage people, priorities and multiple deadlines effectively
• Strategic, detail‑focused, proactive and resilient, with a strong values‑led and supporter‑centred approach
• Sound knowledge of fundraising regulation, GDPR and best practice
• Full UK driving licence, access to a vehicle, and willingness to work occasional evenings/weekends

Desirable

• CIOF Certificate/Diploma or specialist fundraising training
• Communications or marketing experience
• Experience within the charity, hospice or healthcare sector

Our offer to you:

• Salary £28, 645.50 - 37.5 hours per week
• Contributory pension scheme
• 25 days annual leave plus Bank Holidays
• Annual leave purchase scheme
• Enhanced Employee Assistance Programme (EAP) covering you and your immediate family over 18
• Learning & Development opportunities
• Volunteer ‘Give a Day’
• Mileage allowance
• Free onsite parking at Head Office
• Cycle to work scheme
• Flexible Working and Family friendly policies and procedures
• Staff complementary therapy days
• Onsite (head office) employee counselling
• Wellbeing focus including specialist wellbeing room
• REAL job satisfaction – knowing that your work means something and your contributions matter

How to apply:

For acopy of the full Job Description and Person Specification please contact us.

We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we recognise that different thoughts, circumstances and experiences help us to provide outstanding care for all of our patients and their families.

To apply for this role please send a copy of your current CV including full work history and a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us before 23:00 Wednesday 20 May 2026.

This job advertisement may close earlier than the stated deadline if exceptional candidates are identified earlier in the process, so we encourage all interested applicants to submit their applications as soon as possible.

Interviews will be held in person in two stages at Valley Court, Dalston, Cumbria - 1st stage interviews will be held on Thursday 28 May 2026 and 2nd stage interviews will be held on Friday 05 June 2026. Pre-screening calls will take place where there are a high number of quality applications.

All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service check (DBS) and Right to Work.

The Programme Officer will play an integral role in the Impact team within the broader Directorate of Impact and External Affairs. This is a pivotal time for Fight for Sight as we begin to implement our Impact Framework enabling us to communicate the impact of our extensive portfolio of current and past funded research projects to our internal and external audiences.

The role is diverse and varied, offering the successful candidate the opportunity to build their exposure to a complement of grant management activities across our research and social change funding programmes. They will be instrumental in the delivery of our grant funding processes, will work closely with our Grant Assessment Panels and key partners to ensure we achieve the exciting ambitions laid out in our Research Strategy. They will also be expected to track contribute to capturing the Impact of our funding programmes.

• Salary: £28,000 - 30,000 FTE pro rata / £22,400–£24,000 PTE actual (dependent on skills and experience)
• Working hours and contract: 28 hours per week (0.8 FTE) over four days, Permanent
• Location: Hybrid, minimum 2 days per week in our central London based office, one of these days to be a Wednesday, and at external meetings and events as required. 
• Important note: All applicants must have the Right to Work in the UK. 

How to Apply                                                                 

• Application deadline:  Monday, 1 June 2026, 9am
• Interview dates:  w/c Monday 8th June 2026 (TBC)
• Interview venue: E1 8HQ – NB: if high numbers, there may be a preliminary online interview 

Please submit your CV and a cover letter/supporting statement of no more than two pages which evidences the specification in the job description and answers the following questions:

1. Why are you interested in working at Fight for Sight?
2. Why are you interested in this role?
3. What experience will make you the ideal candidate for this role?

Role Responsibilities

Please see the attached job description for full details.

Main duties

Special Events: 

• Supporting the co-ordination and delivery of our special events programme. 
• Manage the core elements of special events delivery such as the co-ordination of auction prizes, guest lists, guest requirements, admin and communications.
• Source ‘money can’t buy’ silent auctions items and raffle prizes and act as the main point of contact with the auction company.
• Support with ticket and tables sales for all special events.
• Deliver high quality supporter care and exemplary stewardship to special event guests.
• Work closely with the Marketing and Communications team to produce event materials including event programmes. 
• Ownership of planning and delivery of our Christmas Carol Service with the support of the Head of Supporter Engagement. 
• Support the Philanthropy Officer with the organisation of our annual cultivation event. 
• Support the Head of Supporter Engagement to identify opportunities for income growth from special events with a view to developing a new Special event within the portfolio to attract new supporters/audiences. 
• Support with stewardship and delivery of our signature challenge event.
• Monitor special events within the sector, looking for emerging trends and sharing insights with the wider team.
• Support the Challenge Event Manager as needed 
• Ability to work evenings and provide on-the-day event support.
• Maintain efficient data and administrative processes for special events, including 
• income tracking and guestlist management on the database. 
• Be an ambassador at events, supporting the delivery of The Passage’s vision and ensuring that the charity’s profile and reputation are enhanced. 
• Ensure that appropriate and compliant risk assessment, health and safety procedures, protocols and policies are implemented for all special events.

Budgets and Finance: 

• Support the Head of Supporter Engagement in tracking and recording income and expenditure for events and ensuring they are delivered within agreed budgets. 

Special Events: 

• Assist with other team projects as needed, working together to deliver a high-quality portfolio of community projects and activities. 
• Support and attend fundraising events as required. 
• Adhere to the highest standards of community fundraising best practice as set out in the Fundraising Regulator Fundraising Code of Practice and ensure that all activities comply fully with the relevant Data Protection obligations and any other legislation. 

General responsibilities

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 
• To participate in internal/external meetings as required, and attend training events, conferences and other functions, as necessary. 
• To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs. 
• To ensure that all The Passage policies and procedures are being adhered to. 
• To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults. 
• To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.
• Undertake any other duties that may be required which are commensurate with the role. 

Desired experience

This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement, please address criteria E1 to E11 and K1 to K7 demonstrating your understanding and knowledge and give evidence of your experience and abilities. 

• E1 - Experience of supporting or delivering special events. 
• E2 - Experience of recruiting new fundraisers and providing excellent stewardship. 
• E3 - Creative thinker with the ability to take the lead, initiative and problem solve 
• E4 - Experience of managing external suppliers. 
• E5 - Understanding of how to use insight, data and market trends to identify opportunities and make recommendations. 
• E6 - Experience of tracking income and expenditure targets. 
• E7 - Strong interpersonal skills with the ability to liaise with people at all levels, over the telephone, email and face-to-face. 
• E8 - A track record of generating and building strong, lasting relationships with supporters. 
• E9 - Competent in the use of online databases such as Salesforce. 
• E10 - Competent in the use of mailing platforms e.g. Dot Digital and design sites e.g.  Canva 
• E11 - Working in the charity sector. 

Desired knowledge

• K1 - Special events, fundraising and trends. 
• K2 - Ability to work under pressure, keeping calm and thinking clearly. 
• K3 - Digital fundraising and online fundraising platforms. 
• K4 - Excellent organisation & time management skills. 
• K5 - Strong organisational skills with the ability to manage and take responsibility for your own workload, handle multiple priorities and to work independently. 
• K6 - GDPR and all relevant fundraising regulations. 
• K7 - Shared passion for the work and values of The Passage. 

Ombudsman Case Handler

Do you have a passion for fairness and want to do work that makes a positive difference to someone’s life? 

Are you skilled in complaint handling and providing excellent customer service?   

We have exciting opportunities in the Assessment and Resolution Team for someone who wants to work in a lively and collaborative environment helping students who have unresolved complaints about their higher education provider.

Full training and mentoring will be given, and we’d welcome applications from a range of applicants, including graduates, with an interest in higher education and the ombudsman sector or those looking for a career change.

Due to the extended remit in Wales, Welsh speaking applicants would be particularly welcomed; please include this skill on your CV when you apply.  

If this opportunity sounds like something you’re interested in, then apply today!

This is a fantastic hybrid working opportunity with a flexible organisation.

Position: Case-handler

Location: Reading/Hybrid

Hours: Full-time, 35 Hours per week (part-time working considered)

Salary: Starting salary £35,625

Contract: Permanent

Closing Date: 10:00am, 27 May 2026

Interviews: Week commencing 22nd June

Benefits include:

• Generous holiday entitlement of 28 days (rising to 33 days) plus bank holidays
• Contribution to Gym membership (on completion of probation)
• Attractive defined benefit pension scheme
• Enhanced maternity and paternity pay

About the Organisation

The vision is that students are always treated fairly and we work towards this by resolving complaints from students, sharing learning from complaints to help improve policies and practices at higher education providers, and working with other organisations in the higher education sector and beyond.

About the Role

As a Case-handler you will work as part of the team responsible for conducting the initial assessment process for complaints and for resolving complaints.  This is a public-facing role with a varied and interesting caseload that involves extensive interaction with students and universities/colleges.

Full training will be provided, and a mentor will be at hand to help support and help you understand the needs and demands of the role.

Full details of the job and person specification can be found once you click to apply, along with more information about what it’s like to work here.

Please note that minimum office attendance of one day a week is required, and more attendance will be needed during your probationary period (6 months). All successful candidates will start at the starting salary point shown and this is non-negotiable.

Responsibilities include:

• Determine whether complaints are eligible for review and communicate decisions to students;
• Request and obtain documentation and information from higher education providers, students and student representatives;
• Promote early resolution of cases by contacting students, student representatives and providers with a view to negotiating the early settlement of complaints;
• Provide effective guidance to students, student representatives and providers on the  case-handling process, possible remedies and typical timeframes;
• Conduct reviews of complaints, draft and issue Complaint Outcomes

About You

You will have:

• Excellent written and oral/ telephone/video call communication skills.

• Excellent interpersonal skills.
• A customer service focus.
• High level of accuracy and attention to detail.
• Ability and willingness to learn new processes and procedures with a positive attitude.
• Resilience to work in a demanding and high-volume environment.
• Comfortable with technology and with the ability to adjust to new and changing IT systems and processes.
• Strong and recent experience of using Microsoft Word, Excel and Outlook.

The charity values diverse backgrounds, life and work experiences, and perspectives.  It has a supportive and inclusive organisational culture and would like the organisation to be representative of the community and the people who use its service.  It welcomes applications from candidates from all backgrounds, in particular, it would welcome applicants from black, Asian, and minority ethnic backgrounds.  Applications for full-time or part-time working will be considered.

Qualifications

Given the mission and purpose, we will consider any higher education qualifications, degree subjects or demonstrable interest/commitment to higher education in all its forms.

You may also have experience in roles such as Customer Service, Complaint Handler, Case Handler, Ombudsman, Resolution, Resolution Case Handler, Resolution Worker, Case-Handler, Complaints Handler, Junior Complaints Handler, Graduate Complaints Handler, Telephone Complaints Handler, Customer Care, Customer Care and Complaints Handler, Complaint Handler and Client Liaison, Complaints Investigation, Disputes, Disputes Handler, Complaints and Disputes Handler, Complaints Officer, Disputes Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Family Pool Worker to play a pivotal role in our Domestic Abuse Services in Tower Hamlets.

Sounds great, what will I be doing?

The role focuses on building positive and supportive relationships with women and their children, empowering them to work towards their goals through a strengths-based approach. This includes creating, implementing, and reviewing personalised support plans in collaboration with service users and external agencies, while also advocating on their behalf when needed. Key responsibilities involve assisting mothers with parenting skills, signposting them to appropriate services, and offering targeted support to families facing issues such as domestic abuse. Ensuring the safeguarding of children and maintaining confidentiality at all times are central to the role, alongside working within relevant policies and procedures.

Additionally, the position emphasises the importance of children's development and wellbeing by providing educational, recreational, and interactive play opportunities both during term time and holidays. Service users and children are encouraged to actively participate in shaping projects through consultations, feedback, and creative engagement. The role also involves promoting community involvement by networking, fundraising, and collaborating with statutory and voluntary organisations. Ultimately, the work contributes towards the five key outcome areas: being healthy, staying safe, enjoying and achieving, making a positive contribution, and achieving economic wellbeing.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

This role is restricted to female applicants under Schedule 9 (1a) of the Equality Act 2010 due to the nature of the work.

It requires someone who can bring optimism, resilience, and a non-judgemental, anti-discriminatory approach when supporting women and children. A calm manner, empathy, and compassion are essential, particularly when working with service users who have experienced trauma or domestic abuse. The role demands the ability to engage directly with families in a supportive, constructive way, while maintaining professionalism and confidentiality at all times.

In addition, the post holder must be skilled in partnership working with statutory, voluntary, and community agencies to achieve the best possible outcomes for families. Strong problem-solving abilities, accuracy in processing and sharing sensitive information, and a clear understanding of safeguarding responsibilities are vital. The role also requires flexibility to travel between service premises and to accompany clients when necessary. Success in this position relies on being able to manage responsibilities effectively within a structured and often pressured environment, while always keeping the wellbeing and empowerment of families at the centre of practice.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Trust and Foundations Fundraising Lead

£36,000 - £40,000 pa + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey / Hybrid

About the role

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking to appoint a full-time Trust and Foundations Fundraising Lead (35 hours per week) to lead and develop Rainbow Trust’s trusts and foundations fundraising programme. You will manage relationships with charitable trusts and foundations, raising the funds we need to deliver and grow our support services.

Our Philanthropy team is an ambitious team with a well-established fundraising programme, playing a significant role in raising £5.7m a year to fund our support services and with plans to grow income over the next 3-5 years. We have an established portfolio of funders, giving low level gifts to six figure donations and you will have the opportunity to work on large applications.

• You will cultivate strong working relationships with a portfolio of trust and foundations, including five- and six-figure grants.
• Increase Trust’s engagement and support of the charity, through reports, meetings, and phone calls.
• Through the identification and research of new prospective trust funders, you will find creative ways to engage with them to secure funding.
• You will also collaborate with internal teams to develop strong cases for support and impact measurement.

What we’re looking for:

• Excellent research and writing skills, preferably with experience of successfully securing four- or five-figure gifts from charitable trusts and foundations
• The ability to work effectively with a range of internal and external people – including trust managers and trustees to build great relationships and influence
• Knowledge of the requirements of trust funders, the principles of application-writing and effective project reporting and of managing a funding portfolio or similar
• A persuasive and open communicator - the ability to develop and submit high-quality and compelling funding proposals and reports to trusts, working closely with colleagues across the charity

• Committed to providing the highest level of donor care, including creative stewardship for funders, meeting all grant terms and conditions and responding effectively and promptly to enquiries received from donors, funders and prospects.

Why join us?

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Flexible working hours to balance home and working life.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Company car for front line care posts.

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
• Time off in Lieu.

• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us please visit our website.

About us:

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Apply now:

To apply, please send your CV and a covering statement explaining why you’re a strong fit and meet the criteria for the role to us via the link,

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Additional information:

• Interviews will take place in Leatherhead on a rolling basis
• If you require any adjustments during the interview process, please let us know
• An enhanced DBS check is required

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

If you’re looking for a role where your operational expertise genuinely makes a difference, we’d love to hear from you.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

Forced Marriage and Honour Based Abuse Support and Outreach Worker

We are looking for a Forced Marriage and Honour Based Abuse Support and Outreach Worker to provide direct support and advocacy to victims of Forced Marriage (FM) and Honour Based Abuse (HBA)

Join an organisation that supports Black & Minoritised communities affected by domestic abuse. Set up in 1979, the charity is a leading provider supporting survivors through their journey to safety, confidence and independence to live free from violence, abuse and fear.

Please note that due to the nature of this role, we can only accept female applicants.

Position: Forced Marriage and Honour Based Abuse Support and Outreach Worker

Location: West Midlands

Hours: Full-time (37.5 hours per week)

Salary: £25,000 - £26,000 (depending on experience and qualification)

Contract: Fixed term contract until 31 March 2028

Closing Date: 20th May 2026

Interview Date: 28th May 2026

The Role

As a Forced Marriage and Honour Based Abuse Support and Outreach Worker you will provide person-centred, needs-led support, advocacy and safety planning to victims and survivors, ensuring they are safeguarded and supported to access appropriate services, including legal advice and assistance with evidence gathering.

You will support applications for Forced Marriage Protection Orders and other civil protection orders, and help individuals to report abuse and navigate the criminal justice process with ongoing emotional and practical support. You will work in partnership with statutory and voluntary agencies to coordinate effective responses and improve access to support pathways.

The role includes delivering and supporting group work, workshops and outreach activities that reduce isolation and build confidence, resilience and independence. You will also contribute to awareness-raising and training for young people, community members and professionals, as well as supporting the development of campaigns and engagement work. In addition, you will participate in a 24-hour helpline rota, assist with policy development, and ensure compliance with safeguarding, health and safety, and organisational procedures and regulatory requirements.

Specific areas of responsibility include:

• Advocacy and Casework
• Quality, Performance and Partnerships Management
• External Partners Work

You will be expected to cover on a rota basis out of hours and weekend on-call for emergencies.

About You

We are looking for someone who has excellent communication skills with the ability to communicate effectively when advocating for service users, raising awareness of FM & HBA and representing the charity.

You will bring with you the following key skills and experience:

• Experience of successful advocacy for women who are victims/survivors of FM and HBA, and particularly who may face additional risks and barriers
• Knowledge of the issues facing women, children and young people affected by FM and HBA
• Ability to prepare effective, relevant arguments (written and oral) and to influence effectively to a wide range of audiences
• Fluent in English and at least one main South Asian language
• Able to be work evenings occasionally when required
• Ability to work independently and within a team, to plan and manage a complex workload, meet deadlines, problem-solve and respond to unplanned demands
• High level of self-motivation and ability to think creatively with a ‘can-do’ attitude that can inspire others

Female applicants only. Our client is committed to equality of opportunity and encourage applications from all sectors of the community. In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.

This post is subject to Rehabilitation of Offenders Act 1974. A criminal record will not necessarily exclude you from this post but under the Act, we must have details. An Enhanced Disclosure will be sought in the event of a successful application for this post and therefore you will be required to give details of spent and unspent convictions disclosed above. The charity operates under the Revised Code of Practice for Disclosure and Barring Service.

You may also have experience in roles such as Advocacy, Advocate, Domestic Abuse Advocate, IDVA, Domestic Abuse Advocate, Domestic Abuse Advocacy, Domestic Abuse Outreach Worker, Domestic Abuse Case Worker, Domestic Abuse Case Worker and Outreach, Domestic Abuse Support Worker, Junior IDVA. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

We are looking for an administrator to support the Home Together Coordinator to facilitate our Home Together Service. The Home Together Service provides reactive assistance for up to six weeks from a clients return from hospital and remote ongoing support thereafter. The Home Together Administrator assists the Home Together Coordinator to deliver a wide range of practical and emotional support to older people who are having difficulties; for example, older people who have recently been discharged from hospital and/or are recovering from illness or injury, and/or are socially isolated and need support to stay healthy, connected, and independent. This busy and varied role will involve working with volunteers, the staff team, voluntary partners, and health and social care providers, with the client at the centre of everything we do.  The Home Together Service sits within our Age Well Together Service, which offers a range of assistance to support clients at home and in their local community to prevent decline; maintain independence; reduce social isolation; and promote health and wellbeing with care, friendship and understanding. This includes our befriending services, an online shopping service and a Handyperson service. 

Do you have fundraising experience and a passion for project management? Do you want to play a key role in helping supporters feel valued while enabling sustainable growth in individual giving? Join BMS World Mission as our Fundraising Officer.

As the Fundraising Officer, you’ll be part of the Individual Giving team delivering inspiring fundraising activity. From project managing quarterly direct mail appeals to shaping compelling supporter journeys, your work will help people engage generously with BMS’ mission. You’ll collaborate closely with communications colleagues to produce impactful fundraising materials, plan supporter events, and ensure excellent, personalised thanking that reflects our commitment to outstanding supporter care.

You’ll monitor performance, learn from data, and apply insights to continually improve our approach. If you enjoy juggling projects, working collaboratively, and combining creativity with analysis this role is ideal for you.

We’re looking for someone with project management experience, strong communication skills and a genuine passion for fundraising. You’ll be aligned with BMS’ Christian vision and values, committed to high standards, and motivated to keep learning and growing.

If you want your work to make a real difference - both to supporters and to communities around the world - we’d love to hear from you.

Key Information

Location: Didcot/hybrid

Hours: 35 hours per week/full time

Employment type: Permanent

Salary: £33,477 per annum

Closing date: 9am on Monday 1 June 2026

Interview date: Tuesday 9 June 2026

Q&A time: Thursday 21 May 12.30 – 13.30

The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.