Care jobs
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
GMBOP is a subsidiary of Bridges Outcomes Partnerships, a not-for-profit social enterprise established to develop and deliver outcomes-based contracts in partnership with public sector commissioners and impact-driven delivery organisations.
About GMBOP
Greater Manchester Better Outcomes Partnership (GMBOP) is a place-based partnership supporting people across Greater Manchester who are experiencing, or at risk of, housing insecurity and homelessness.
We bring together voluntary, community and public sector organisations to deliver joined-up, holistic and preventative support. Through our central hub and delivery partners, we ensure people can access the right support at the right time, without having to repeat their story.
Our work is grounded in a strengths-based and trauma-informed approach. We focus on people’s assets, aspirations and choices — not just the challenges they face. We are committed to working collaboratively, promoting dignity, and improving long-term outcomes for individuals and communities.
We believe that people with lived experience and people who reflect the communities we serve bring essential insight, skills and leadership. We actively welcome applications from individuals with these experiences and from groups currently under-represented in the housing and homelessness workforce.
Role Outline
The role will work on the Pathfinder project which works across Greater Manchester to prevent young people from becoming homeless. The purpose of this role is to increase access to high-quality private rented sector accommodation in order to improve opportunities for participants to secure suitable and sustainable housing.
You will work across Greater Manchester to build and maintain strong relationships with private landlords, improving access to accommodation for frontline delivery teams and the young people they work alongside. You will also work collaboratively with colleagues across GMBOP and related programmes, such as Kirklees Better Outcomes Partnership (KBOP), to share expertise, learning and best practice, helping to strengthen housing pathways and maximise impact across the wider partnership.
This role plays an important part in ensuring housing pathways are aligned with our strengths-based approach — supporting young people to move into accommodation that reflects their aspirations, promotes independence, and contributes to long-term stability.
What Will You Be Accountable For?
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Increasing the number and diversity of landlords engaged and wanting to work with the project
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Building positive, collaborative relationships with landlords to create seamless housing and support pathways
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Ensuring accommodation secured through the project meets appropriate housing standards
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Working in partnership with delivery teams so housing options reflect participants’ strengths, needs and goals
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Supporting delivery partners to understand private rented sector options available to participants
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Liaising with local authority private sector housing teams to strengthen partnership working
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Acting as a point of contact for staff accessing the GMBOP deposit or guarantor scheme
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Attending landlord networking events to promote the project and explain available incentives
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Maintaining ongoing, constructive communication with landlords during tenancies to support positive outcomes for both landlords and participants
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Contributing to marketing and promotional activity to widen the programme’s reach and impact
What Are We Looking For?
We are particularly interested in people who:
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Share our commitment to strengths-based, trauma-informed and person-centred ways of working
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Are motivated by preventing youth homelessness and improving long-term outcomes
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Build relationships based on trust, respect and collaboration
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Bring curiosity, creativity and a solution-focused mindset
We recognise that relevant experience can come from many different settings, including work, volunteering, community activity and lived experience.
Essential
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Commitment to strengths-based and trauma-informed practice
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Desire to contribute to an innovative, impact-led project
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Strong interpersonal skills and ability to build rapport with a wide range of stakeholders
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Ability to work independently and manage competing priorities
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Problem-solving and analytical thinking
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Ability to plan and organise your work effectively
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Accuracy and attention to detail
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Strong written and verbal communication skills
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Ability to work collaboratively within a partnership environment
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Adaptability and comfort working in a fast-paced setting
Desirable
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Experience of building and maintaining relationships with landlords and lettings agents in the private rented sector
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Understanding of homelessness prevention, youth services, housing insecurity or related systems
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Ability to travel across Greater Manchester to meet the requirements of the role
(We are open to discussing how travel requirements can be met.)
Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times.
Data Protection Commitment
As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making.
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year
• We offer a Salary Sacrifice Pension Scheme
• We offer 4 x Life Insurance, Income Protection Insurance and wellbeing benefits & resources
• We also offer Private Medical Insurance on successful completion of your probation period
• You will be able to access Learning and development opportunities
Application process/next steps
When you click on the link to apply you will be directed to Applied, the platform that manages all our applications. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th April.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
About the role
In 2018 Bridges Outcomes Partnerships co-designed the Single Homelessness Prevention service with Brent Council following the Homelessness Reduction Act (2018). The service provides early intervention to prevent or relieve homelessness for single people who previously would not have received support, aiming to prevent the mental trauma associated with homelessness and stop individuals reaching crisis point.
Our services continue to evolve into models that combine homelessness prevention, refugee support, and family stability interventions to improve life chances for vulnerable people and reduce the long-term impacts of housing instability and child poverty.
The Referral & Assessment Officer is a key role within the London Partnership, it is the first point of contact for people who have experienced trauma or are struggling to find a home.
As part of the role, you will be responsible for the following activities within this element of the service
· Receiving inbound referrals into the London central point of access, ensuing all data points are completed and case assessed to ensure referral to the right delivery partner/service.
· Reviewing and processing referrals into the online referral portal, triaging to the most appropriate service for them.
· Ensure that referrals are triaged and allocated to a specialist organisation within the agreed timeframes
· Inputting and processing self-referrals into the SHPS case management system
· Identify, record and refer any immediate safeguarding concerns through the appropriate pathways
· Ensuring the case management system is maintained through timely and accurate record keeping
· Build strong, positive and collaborative relationships with relevant agencies to enable effective referral pathways into specialist services within the partnership and to external services
· Work closely with the Programme Manager to provide details on referral activity and outline any issues or opportunities which might need intervention.
· Ensure the service is accessible to all, recognising peoples’ differences, experiences, communication/language and accessibility needs
· Provide regular reporting to programme lead and commissioners.
About you
At BOP we value both lived and learnt experience, the following skills and experience areas can be discussed individually and should not deter you from applying for the role if you feel you meet the requirements due to your lived experience.
Skills & Experience
Essential
· Have experience of or an understanding of trauma and best practice when working with vulnerable individuals.
· Have an empathetic, compassionate and non-judgemental approach with the ability to adapt, build rapport and enable trusting conversations with both vulnerable adults and professionals over the telephone and by email
· An understanding of risk and safety planning within the context of vulnerable adults and experience in applying practices and procedures
· Experience of record keeping within a case management system
· Excellent organisational and IT literacy skills
· Strong communication skills with a collaborative and flexible approach to work
· Willingness to continuously develop knowledge and skills through training
· Demonstrates understanding of the impact of structural inequalities (e.g., racism, ableism, homophobia, transphobia, classism, sexism) on experiences of domestic abuse and help-seeking.
· Understands intersectionality — how overlapping identities (e.g., ethnicity, gender, sexuality, disability, immigration status, age, faith) shape the risks, barriers, and needs of survivors
· Understanding of how language barriers, digital exclusion, or immigration status can affect access to support.
· The ability to work collaboratively within a team and wider Partnership as well as independently, and can organise workload and prioritise depending on the needs of the service
· Drive to be part of a positive change and have passion for supporting people who have experienced harm caused by domestic abuse
· Desire to support a unique impact-led programme with a passion to make a positive difference to people's lives
Desirable
· Additional spoken languages, particularly those spoken in Southern Asian communities
· Experience of working with a charity/third sector organisation
· Understanding of vulnerable adults and best approaches to build trusting relationships
· Knowledge of working within services which take a person-centred approach.
Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times.
Data Protection Commitment
As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making.
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year
• We offer a Salary Sacrifice Pension Scheme with 5% Employer contribution
• We offer Life Insurance, Income Protection Insurance and wellbeing benefits & resources
• We also offer Private Medical Insurance on successful completion of your probation period
• You will be able to access Learning and development opportunities
Application process/next steps
Once you click on the link to apply you will be directed to Applied, the platform that manages all our applications. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th April.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row has supported people facing homelessness in East London since 1860. Our Day Centre is often the first place people come when they need help. It is a space where people can eat, shower, speak to staff, and be welcomed with dignity.
As a Day Centre Assessment & Reconnection Worker, you will play a key role at that first point of contact. You will ensure people are welcomed calmly, understood quickly, and supported to access the right pathway. This is a role focused on assessment, decision-making, and connection rather than ongoing casework.
You will also support geographical reconnection where appropriate, including accompanying clients to local authorities across London, ensuring plans are realistic, safe, and grounded in dignity.
The ideal candidate
- Experience working with people affected by homelessness or multiple disadvantage.
- Confidence carrying out trauma-informed assessments and making clear, proportionate decisions.
- Understanding of housing pathways, rough sleeping processes, and local connection rules.
- Ability to remain calm and boundaried in challenging or fast-paced environments.
- Strong communication skills and the ability to build trust quickly.
- Good organisational skills and confidence using IT systems and databases.
Desirable
- Experience in a day centre, drop-in, or similar frontline setting.
- Knowledge of local authority homelessness duties and processes.
- Experience supporting reconnection or working across borough boundaries.
- Lived experience of homelessness or working alongside peer-led approaches.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Friday 27 March 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Our Second Home (OSH) is the UK’s youth movement for people with refugee backgrounds. We support young people to build community, become leaders, and flourish into adulthood in the place they call home.
Each year, hundreds of young people from dozens of countries and living in London & Bristol take part in our residential programmes, leadership training and youth hubs. Our residentials are often the first step – immersive, relationship-rich spaces where young people connect, reflect and begin to see themselves as leaders. From there, many move into leadership training and take on volunteer roles within the movement.
Our work is youth-led and rooted in lived experience. We are now implementing our 2025–2028 strategy, focused on strengthening quality, embedding learning and ensuring our growth is sustainable and safe.
The Head of Programmes is a senior leadership role, reporting to the CEO and managing two senior colleagues. You will hold responsibility for the quality, coherence and safeguarding of all programme activity.
Responsibilities (abridged - see attached job description)
Programme Leadership & Strategy in Practice
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Lead implementation of OSH’s 2025–2028 programme strategy.
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Oversee the design, quality and coherence of residentials, leadership training and hubs.
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Take operational responsibility for residential delivery, including participant referrals, recruitment of staff and freelancers, programme content and educational standards.
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Attend and lead approximately five residential programmes per year.
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Identify opportunities to strengthen youth engagement and leadership pathways as the organisation scales.
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Ensure programme data is accurately recorded and used to improve delivery.
Team Leadership
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Line manage the Communities Manager and Leadership & Volunteering Manager.
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Provide structured supervision, clear objectives and professional development support.
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Ensure strong coordination between hubs, residentials and leadership pathways.
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Build a culture of accountability, reflection and continuous improvement.
Safeguarding & Welfare
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Act as Deputy Designated Safeguarding Lead and serve as DSL at events as required.
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Ensure safeguarding practice is robust, consistent and embedded across all activities.
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Respond to safeguarding and behavioural issues appropriately and oversee safe recruitment processes.
Partnerships, Budget & Oversight
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Maintain referral partnerships and represent OSH externally where appropriate.
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Hold programme budgets within agreed limits and ensure financial discipline.
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Embed monitoring, evaluation and reflective practice across the programme team.
Experience & Competencies (abridged - see attached job description)
Essential
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At least 5 years’ experience in youth or youth-centred programming, including residential or intensive settings.
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Experience designing and delivering leadership development or informal education programmes.
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Strong facilitation and training skills.
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Demonstrable experience managing staff and developing teams.
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Strong understanding of safeguarding practice and willingness to act as Deputy DSL.
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Experience working with young people from refugee or asylum-seeking backgrounds, or strong understanding of the issues affecting them.
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Ability to balance strategic oversight with hands-on delivery in a part-time senior leadership role.
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Strong organisational skills and commitment to inclusive, youth-led practice.
Desirable
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Level 3 Safeguarding training.
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Experience managing programme budgets.
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Experience contributing to organisational strategy or scaling programme models.
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Familiarity with Google Workspace, Beacon CRM, MyConcern or similar systems.
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Lived experience of migration or displacement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Islamia Girls’ School is a successful, independent secondary school in Brent, North West London. Rated “Good” by Ofsted, the school is rooted in a strong Islamic ethos and academic excellence. Our vision is to nurture well-rounded individuals through high standards, strong morals, and personal growth. With a warm, welcoming atmosphere and dedicated staff, we are proud to be a place many call a home away from home.
We are seeking an organised, professional, and committed School Receptionist to support the efficient day-to-day operations of the front office. This is a key role at the heart of school life, acting as the first point of contact for students, staff, parents, and visitors. The successful candidate will ensure high standards of administrative support, uphold confidentiality, and maintain a positive and welcoming environment for all stakeholders.
You will work closely under the supervision of the Deputy School Business Manager while also being expected to take initiative, prioritise tasks independently, and contribute proactively to the smooth running of the school.
Key Responsibilities
- Provide high-quality administrative and secretarial support to ensure the smooth functioning of the school office.
- Manage the school reception desk and telephone/email correspondence.
- Maintain accurate records, databases, and confidential files.
- Support the organisation of meetings, school events, and communications.
- Liaise professionally with staff, students, parents, and external agencies.
- Uphold strict confidentiality and contribute to safeguarding practices at all times.
The client requests no contact from agencies or media sales.
We are looking for a good communicator who is excited by God‘s generosity and provision, and keen to encourage and support our diverse parishes as they embed digital giving in an ever changing digital landscape. Digital giving is an increasingly important income stream for churches. Hear from one of our vicars about the success of their Give to go 'Green digital fundraising'
We have a strong partnership with our parishes with a positive culture of generosity and commitment to each other. Our parish share scheme, the Parish Support Fund, is a generosity-based offering scheme with collection rates of 99+%.
This role is currently a full-time role, focusing on supporting parishes with digital giving, helping with technical issues as well as encouraging best fundraising practice. It might suit someone who is a recent graduate and who is interested in technology, and developing their experience in digital fundraising, training and communication. A part-time could be accommodated.. Many of our staff work flexibly. Please indicate in your application and talk to us at the interview about the flexibility and work hours you would prefer.
Are you interested in church or charity fundraising and looking for a new challenge?
No prior knowledge of digital giving mechanisms is needed – full training will be given. Would you like to join us, be willing to learn and work with us as we seek to be a Diocese that is Christ- centred and outward focused? If so, please read on in the information pack.
Welcome to the Diocese of Southwark, where we seek to be Christ Centered Outward Focused in all we do.


The Salvation Army – Assistant Head of Legacy and In Memory Fundraising
Location: Hybrid working, 2 days in office, London SE5.
Salary: £53.952 – £57,055 per annum.
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, is seeking an Assistant Head of Legacy and in Memory Fundraising to increase the number of In Memory donors and legacy supporters who will leave a future gift to the charity in their Wills.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres, they make a powerful difference to people across the UK who might otherwise be excluded.
The Assistant Head of Legacy and In Memory Fundraising is a senior role in the Legacy and In Memory Fundraising team, working alongside the Head of Legacy and In Memory Fundraising to drive activities after a significant and sustained investment in this area by the organisation.
The role will lead on the delivery of a multi-channel legacy marketing programme and championing legacy giving across the organisation. The post-holder will be responsible for establishing a year on year 10% increase in the number of legacy enquirers, considerers, intenders and pledgers to the charity, as well as establishing a new in memory fundraising programme that will increase annual income.
The successful candidate will have extensive expertise in all aspects of legacy and in memory fundraising and of project managing multiple campaigns across a range of channels, achieving and improving target revenues. You will have a track record in successful strategic planning, management and implementation of strategy and be a highly organised project manager able to work across simultaneous complex projects.
Your excellent leadership and people manager skills working and building high performing teams will be combined with strong financial management and analytical abilities. You will also be skilled in creative development and be an excellent communicator, able to influence at a senior level and to develop strong, successful, collaborative and influential working relationships. Finally, you must be able to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 30th March, 9am
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support for and implementation of the Branch’s strategic and service delivery plans
- Supports the Branch Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
- Supports the development and delivery of the Branch Management team’s strategic and service delivery plans in pursuit of the vision, mission, and values of Samaritans and to meet Central London Samaritan’s objectives.
- Supports the development and delivery of a successful fundraising strategy that supports the organisation’s goals and contributes to its sustainability.
- Supports the Treasurer in the management of Central London Samaritans budget to ensure financial resilience.
- Contributes to the development of external and internal relationships and communications, raising the profile and reputation of CLS in support of the organisation’s charitable aims.
- Contributes to the overall effectiveness of the organisation in ensuring to 24/7 availability to callers.
Provides leadership and line management to the staff team including the following functions:
- External relations and outreach
- Fundraising
- Recruitment and training of new volunteers
- Volunteer rota and support
- Facilities and Office services
- Other areas of responsibility that may from time to time be established.
Main Responsibilities:
Governance
- Support the Director and Board of Trustees to ensure that the charity meets its governance responsibilities.
- Ensure appropriate presentation and reporting on the progress of the organisation and on all matters relevant to the discharge of its charitable responsibilities.
- Provide in a timely and appropriate manner information that will assist the Trustees in carrying out their responsibilities.
- Monitor changes to statutory requirements on behalf of and in consultation with the Trustees and working with the Trustees and Directors to ensure compliance.
- Lead on all areas of Data Protection across the branch including policy development, revision, and implementation.
Financial Management & Fundraising
- Support the Treasurer in the preparation of the annual operating budget for agreement by Trustees.
- Manage the budget on behalf of and in consultation with the Director, Treasurer and Trustees
- In consultation with the Treasurer and other trustees, set an annual fundraising target.
- Support the development and implementation of a strategy for raising income to meet the needs of the organisation.
- Manage project and area budgets with relevant staff and volunteer leads.
Support for and implementation of the Branch’s strategic and service delivery plans
Support the Director and wider Branch Leadership Team in setting the culture and vision for the organisation that will enable staff and volunteers to understand what is expected of them and perform to the highest standards.
- Work closely with the Director and Branch Leadership team to deliver branch strategy and specific services.
- In conjunction with volunteer leads, manage the delivery of the organisation’s restricted funded programmes ensuring project milestones, timescales and financial imperatives are fully met and supporting growth in line with the organisation’s charitable aims.
- Work with the Governance Working Group to implement and manage the organisation’s operational policies and procedures.
- Input into to research and planning of new branch initiatives.
- Monitor changes to national Samaritans policies and guidelines, alerting Directors, and Trustees as appropriate
Line Management
- Work with Trustees and Directors to support the Branch Team to deliver the branch’s volunteering, outreach and fund-raising strategies
- Provide effective line management and leadership to the staff team by managing all aspects of staffing, including recruitment, setting objectives and managing performance.
- Line manage the Business Support Officer, Volunteering Coordinator, Recruitment and Training Coordinator and Fundraising and Events Officer, Trusts and Foundatons Officer and other roles that may from time to time be established
- Act as a role model to staff and colleagues by demonstrating exemplary standards of behaviour, a positive attitude, and high levels of personal performance.
- Identify and develop talent within the team that can be fostered, offering opportunities for personal and career growth where appropriate.
- Work with the Branch Leadership Team to support all staff activities.
Communications
- Work with the Director and Deputy Director for Communications and relevant staff members to support delivery of the branch Communications Plan. This will include coordinating internal and external communications as well as maintaining good relationships with volunteers, partners and other Samaritans branches and the Samaritans Charity.
- Maintain relationships with the Samaritans Central Charity in relation to media activity.
- Work with Director to ensure the Branch is represented on suicide prevention partnerships and involved in strategies with local councils and other organisations within the seven boroughs covered by the branch.
- Work with Branch Leadership Team to ensure the Branch is appropriately represented the branch at external events.
Facilities and Office Management
- Oversees the management of the building on behalf of and in consultation with the Trustees and the Office Manager
- Take overall responsibility for the contracting of services to the organisation
- Take responsibility for compliance with Health and Safety Regulations
Hours of work
1. The basic hours of work are 35 hours per week, spread over five working days. There will be a need to work some evenings and weekend days, so flexibility is essential. The core responsibilities and duties should be carried out during weekdays.
2. The amount of out of hours work will be agreed with the Director on an on-going basis. Time off in lieu will be allowed in agreement with the Director and in line with the current European Working Time Directive.
Limitations
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time- to-time in the lights of changing circumstances and in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director, who has discretion to delegate authority to the job-holder and to withdraw it.
Equal Opportunities Policy
Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation.
Requirements
- Graduate or equivalent by experience
- Relevant postgraduate qualifications
Skills and abilities
1. Proven ability to manage a work programme, which involves managing, mentoring, and developing staff.
2. Ability to work to tight deadlines in managing a variety of tasks simultaneously in ways that ensure key objectives are met.
3. Work effectively with a range of different stakeholders, including paid staff, volunteer directors, volunteers engaged in service delivery, third party organisations and users of the services.
4. Strong communications skills, both oral and written, especially in matching style/language to audience being targeted.
5. Ability to research and develop reports at a senior level.
6. A self-starter who has the ability to develop and implement innovative solutions to both new and existing challenges.
7. Proven ability to assimilate/summarise complex information and to familiarise themself quickly and confidently with key issues.
8. Ability to build effective relationships, especially with organisations operating near people in distress, other helping agencies, and healthcare professionals.
9. Ability to enthuse and motivate paid staff and volunteers.
10. Good financial management skills –evidence of leading and managing a budget.
11. High level organisational delivery skills.
12. Proven ability in managing staff who report to others for task management purposes, such as in a matrix structure.
Experience
- Experience of working with volunteers and paid staff
- Experience of financial planning and management, including budgetary control.
- Experience of implementing systems to comply with relevant legislation, including that on data protection, freedom of information, and health and safety.
Project management knowledge and skills.
1. Experience of working in a charity or not-for-profit helpline service, ideally like that of Samaritans
2. Experience of issues affecting London government
3. Experience of working with Boards of Trustees
Knowledge
- Sound general working knowledge of IT
- General knowledge of business management
- Experience and understanding of managing / developing teams.
- Knowledge of advanced IT and telephony, such as those required by Samaritans.
- Understanding of the policies and principles followed by Samaritans.
- Understanding of the rules and regulations, as overseen by the Charity Commissioners, by which Samaritans are bound.
- Knowledge of voluntary sector in terms of high-level policy decisions, structures and influences through government, small charities and local community organisations
Personal qualities
1. Intellectually strong, applying a structured approach to work.
2. A flexible and co-operative team approach, which is respectful of the ideas and expertise of others.
3. Adaptable to change, while being able to work unsupervised.
4. Able to use initiative, assessing and adjusting to changing work priorities.
5. Affinity with charity’s goals and values
The client requests no contact from agencies or media sales.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Chester and Crewe. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is full-time working 37.5 hours per week covering Chester Crown Court, Chester Magistrates Court and Crewe Magistrates Court
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals.
- Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting.
- Collate and analyse performance data, contributing to KPI monitoring and quality assurance.
- Support rota planning to maintain appropriate resource coverage across the court cluster.
- Assist with volunteer accreditation, training, performance tracking, and continuous improvement.
- Input, update, and report on witness information, ensuring comprehensive assessments and referrals.
- Promote effective communication within the team, coordinating meetings and sharing learning.
- Build and maintain relationships with statutory, voluntary, and community partners.
- Deputise for the Team Leader when required, ensuring service standards and targets are met.
- Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have
- An understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience working in challenging environments with a focus on customer experience and service excellence.
- Strong communication, negotiation, and advisory skills-both written and verbal.
- The ability to prioritise work with minimal supervision and manage conflicting demands.
- Experience processing, analysing, and reporting information from multiple sources.
- Competence in using IT systems including Microsoft Office and case management systems.
- A commitment to safeguarding, confidentiality, equality, diversity, and inclusion.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate New Business Lead
Up to £42,500 (pro rated £34,000) + benefits (including 25 days annual leave and pension)
Leatherhead, Surrey
(Flexible working options available, part-time considered)
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint an experienced fundraiser to help build income from corporate fundraising with an emphasis on securing long term and strategic partnerships.
Reporting to the Corporate and Community Fundraising Manager, you will be responsible for proactively generating significant income from five and six figure corporate partnerships by managing the new business pipeline, identifying new opportunities, building relationships and networking with key stakeholders and producing compelling applications and creative partnership proposals.
This is an excellent opportunity to build on previous experience and develop your skills in business development. Previous experience of securing high value, strategic partnerships in the third sector would be beneficial. The team has a proven track record in winning prestigious corporate partnerships which include: Macfarlanes LLP, Invesco, Knight Frank, Deutsche Bank, Nomura and high street names such as Kurt Geiger. Responsible for a third of the charity’s income the team are driven, highly motivated & results orientated.
Location: Leatherhead, Surrey.
What we’re looking for:
- A friendly, enthusiastic and experienced corporate fundraiser who achieves results through people – you are socially focused and resilient, enjoy networking and are able to quickly connect with others and build effective working relationships.
- A motivating, empathetic and persuasive communicator – you are an experienced bid writer and a confident public speaker with experience of presenting to panels or addressing large audiences
- Knowledge of different corporate fundraising initiatives, including charity of the year, cause related marketing and strategic partnerships – you understand the components of a mutually beneficial and multi-faceted partnership, and have proven experience of prospect management and winning new business.
- You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
- Confident use of MSOffice and experience of using a database – you have strong attention to detail, won’t miss a deadline and record accurate data using CRM systems.
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
- Flexible working hours to balance home and working life
- Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
- Company car for front line care posts
- 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
- Time off in Lieu
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Bike to work, season ticket loan and payroll giving schemes
- A recommend a friend recruitment bonus scheme
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme where we contribute 5% of your salary and you contribute at least 3%
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
- Robust training and development programmes to support your learning and growth
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please email your CV & covering letter to us via the link.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.
We will only contact those applicants who have been successful.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
About Us
We are an independent, global organisation of investigators and campaigners using cutting edge investigative methods. We shine a light on the financial and political systems that enable corporate abuses of power that harm people and planet.
For over 30 years, Global Witness has pioneered an approach that merges bold investigations with determined campaigning to secure better protections for people and our planet. We’ve gone undercover to unmask the violence and secretive deals that underpin the “blood diamond” industry. Our data-driven analysis has tracked the flow of commodities across the globe. And we’ve sought out powerful testimonies that tell the story of environmental harm and repression first-hand.
With three decades of campaigning for a fair and just planet under our belt, we reframed our focus in 2020 to address humanity’s greatest challenge: the climate crisis.
The Role
The role will contribute to strengthening the campaign function by establishing effective project and program management systems, processes, and practices that enable timely delivery of work, strong collaboration, and accountability to donors. The role will oversee project and grant management across teams, ensure budgets and resources are managed effectively. The role will also provide management and support to team members, fostering a culture of creativity, collaboration, and inclusion.
Main responsibilities include;
- Effective project management support to the campaign function
- Manage resources
- Team management
Who we are looking for
• Significant experience as project manager
• Proven ability to establish organisation-wide project management systems and processes, aligned with finance and fundraising requirements.
• Demonstrable experience delivering and coordinating grant-funded projects, including multi-grant initiatives, to time and within budget.
• Strong track record in supporting off-track projects and bringing them back on course.
• Excellent organisational skills, with the ability to prioritise, set boundaries, and manage multiple competing priorities.
• Experience in financial planning, budget management, and donor reporting.
• Strong interpersonal and relationship-building skills, with experience supporting partners in managing project resources.
• Excellent written and verbal communication skills, including meeting facilitation and reporting for diverse audiences.
• Proficiency in MS Project or similar project management software.
• Self-aware, reflective, and able to work both independently and collaboratively.
• Shares our values and is committed to contributing to our diversity, equity and inclusion journey.
How to Apply
Please download the job pack attached above for the full details of the role.
Valued Recruitment is working exclusively with Global Witness to recruit for their growing team. We are an ethical recruitment company, intent on hiring inclusively and transparently.
The closing date for this role is Tuesday 14th April 2026.
To apply, we welcome a CV and 500 words which answers the following questions;
1. Can you share an example of when you developed or introduced a project management structure or tool for a team, project or organisation where people were time-poor, unfamiliar with the terminology, or sceptical of its value? What did you do to make it practical and useful? (250 words)
2. What do you think needs to change in project management practice if organisations are to respond well to an increasingly uncertain and fast-changing world? (250 words)
Accessibility is incredibly important to us here at Valued Recruitment and at Global Witness. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know. No question or request is too big or too small. We want this process to be comfortable and enjoyable and a chance for you to bring your best self to the process.
An ethical recruitment consultancy shaking up the not-for-profit sector. Recruiting without compromise and representing talent unapologetically.



As our Individual Giving Officer, you will join an energetic team and play a pivotal role in leading the marketing, delivery, development, and stewardship of NHYC's Individual Giving programme. This includes managing direct marketing acquisition and retention campaigns, developing new propositions, and expanding our reach to new audiences.
You will be responsible for managing existing activity, marketing channels and audiences, and at the same time identifying and developing exciting propositions targeted at new and existing audiences. Through your effective onboarding, retention, and engagement plans, you will ensure that our donors maximise their fundraising potential and have a great experience supporting NHYC. We have a very data-led individual giving program and as part of your role you will support with the data management that underpins not only individual giving, but our wider fundraising infrastructure.
Within this role you will get lots of autonomy, the opportunity to learn, develop and progress, and raise much-needed funds for our work supporting young people experiencing homelessness. Working from our bustling day centre, you'll be at the heart of our operations, staying connected to the profound impact of our organisation firsthand.
This closeness to our frontline services ensures that you'll witness the tangible difference your fundraising efforts make in the lives of young people every day, making New Horizon Youth Centre an energising place to fundraise.
If you're seeking not just a job but a deeply fulfilling experience where your work directly transforms lives, where you'll forge lasting connections with funders, colleagues, and the young people we support, then New Horizon Youth Centre is for you. Join us in making a difference and shape a brighter future for the young people experiencing homelessness in London.
Key details:
-
Salary: £31,200.00 - £34,736.00
-
Application deadline: 9am, Thursday 2nd April 2026
-
How to apply: complete our application form, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.
The client requests no contact from agencies or media sales.
Senior Philanthropy Officer
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Senior Philanthropy Officer
Location UK Wide
£37,142 per annum (pro rata for part time)
Ref: 123REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Hybrid with the opportunity to work at your nearest Walk Wheel Cycle Hub around the UK
Contract: Permanent
Disclosure: A DBS is not required for this position as the post holder will not be working with school and community groups in the region.
ABOUT THE ROLE
Team: Fundraising and Supporter Engagement, Philanthropy and Partnerships team
As the Senior Philanthropy Officer, you will join a motivated, passionate and supportive fundraising team. You will work closely with specialists across all areas of fundraising and, supported by our Philanthropy Manager, you will take the lead on managing relationships with high value funders who support the Walk Wheel Cycle Trust.
In this role, you will lead on developing strong strategic relationships with Trusts and Foundations and high value supporters. You will create clear and engaging funding proposals, that involve multiple stakeholders and deliver face-to-face presentations when required. A key part of your work will be developing relationship building strategies and creating tailored funder experiences.
Your contribution will help secure long-term funding and strengthen the impact of the Walk Wheel Cycle Trust.
What You’ll Be Doing
- Lead the stewardship of high value funders and provide clear, consistent and meaningful engagement.
- Develop and manage strategic relationships with major Trusts and Foundations to build long-term partnerships.
- Lead on securing significant grant income by creating compelling proposals at the five and six figure level.
- Carry out proactive prospect research to identify new funding opportunities and strengthen the funding pipeline.
This role is ideal for someone who enjoys writing compelling proposals and impact reports, thinking creatively, problem solving and putting themselves in the shoes of our high-value funders.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Proven experience of securing new income and building partnerships through cold approaches to Trusts and Foundations or other high value donors.
- Experience of producing persuasive high-value proposals and impact-focused reports for new and existing Trust and Foundations and high value donor supporters.
- Experience of developing stewardship/relationship building strategies and creating tailored donor experiences.
- Proven experience of managing high-value funder/donor relationships
- The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 29 March 2026
- Interviews will be held via Microsoft Teams during the week of 06 April 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
We're the charity making it possible for everyone to walk, wheel and cycle



Job Title: Facilities Manager
Hours: 35 hours, Full time
Location: Blackstock Road, Finsbury Park, N4 2DR
Salary: £52,240 per annum
Contract: Permanent
We are seeking a proactive and experienced Facilities Manager to take ownership of the day-to-day operations of our London office, supporting approximately 90 colleagues while ensuring an excellent experience for visitors. This pivotal role is responsible for maintaining a safe, compliant, efficient, and productive workplace environment.
As this is a brand-new position at ISHA, we are looking for someone who can quickly get up to speed, assess our current facilities management approach, and develop a robust forward looking strategy that reflects best practice for an organisation of our size. The successful candidate will lead on building safety compliance, workplace adjustments, maintenance, contractor management, sustainability initiatives, and continuous improvement of our office standards.
You will also play a key role in designing and delivering an office improvement programme aimed at modernising and refreshing our workspace—creating a welcoming, energising, and professional environment for colleagues, residents, and visitors.
This is an excellent opportunity for someone with a solutions focused, can-do attitude, who thrives under pressure and takes pride in ensuring the office environment is safe, well managed, and aligned with ISHA’s values.
Key responsibilities
- Oversee the general upkeep and maintenance of the office premises, ensuring all systems (HVAC, lighting, plumbing, etc.) operate effectively.
- Manage planned preventative maintenance (PPM) schedules as well as reactive repairs.
- Liaise with external contractors and service providers to ensure high-quality and cost-effective service delivery.
- Collate, analyse, and present monthly reports, including key performance indicator (KPI) information.
- Ensure adherence to ISHA’s health and safety policies and procedures, acting as a key member of ISHA’s Health & Safety Forum.
We are looking for someone who is:
- Experienced in facilities management, ideally within a similar organisational setting.
- Qualified with a relevant facilities management certification.
- Confident in managing contractors, service contracts, and supplier relationships.
- Able to prioritise a varied workload and respond calmly and efficiently to urgent issues.
- Skilled in building strong working relationships across all levels of the organisation.
About us
Islington and Shoreditch Housing Association (ISHA) is a community and neighbourhood based housing organisation, managing and developing quality affordable housing for people in North and East London, and building homes in Hackney, Islington, and Waltham Forest.
We are ambitious: Our vision is to co-create homes and communities where everyone can flourish so that “if people could choose, they’d choose us”. Co-creation is central to our vision.
We believe that for people to flourish, they need not only to have safety, security, and a sense of belonging, but they also need to be able to contribute to and shape their environment. We believe that for everyone, including our residents, and staff.
Why work with us?
We offer a brilliant mix of benefits to support your wellbeing, growth, and work-life balance:
- Generous Leave: 29 days annual leave (plus bank holidays), rising to 31 after five years. Includes office closure over Christmas.
- Pension Perks: Salary sacrifice scheme with up to 10% employer contribution.
- Financial Support: Access to ethical financial services and home contents insurance via London Credit Union.
- Health & Wellbeing: Health cash plan, virtual GP, physio, gym discounts, cycle to work, eye care vouchers, and more.
- Professional Development: Personal Development Plans, study support, loans, and our Management Academy.
- Recognition & Community: Quarterly staff awards, regular team meetups, and a culture of celebrating success.
- Our EDI Council helps shape an inclusive workplace where every voice matters.
- Extra Goodies: Season ticket loans (interest-free) and support for professional subscriptions.
Deadline: 9am, Monday 30 March 2026
Interview: To be confirmed
Interested?
If you would like to find out more, please click the apply on recruiter's website button.
You will be directed to our recruitment site to complete your application for this position.
Once you have landed on our website, please follow the instructions.
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Our Commitment to Equality, Diversity & Inclusion
At ISHA, we believe everyone deserves to be treated with fairness, respect, and dignity. We’re proud to reflect the rich diversity of the communities we serve and we expect the same inclusive values from everyone we work with.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced financial professional? Pilgrims' Friend Society is expanding, and we need a Financial Accountant to take charge of legal entities for our Housing Schemes. Reporting to the Financial Controller, the Financial Accountant will be responsible for running and reconciling finance sub-ledgers, ensuring accuracy and compliance.
Our focus is providing a loving and caring environment for our “family members” (our residents) and maintaining the Christian ethos that is important to many of them.
The group operates on 20 sites with over 700 staff and an annual income of c.£20m.
Responsibilities:
- Lead the preparation and processing of journal entries, including accruals, to ensure an efficient and accurate month-end close.
- Oversee the month-end and year-end closing procedures in Sage, proactively identifying and resolving any discrepancies.
- Take ownership of reconciliations for all balance sheet accounts, ensuring transparency and accuracy.
- Collaborate with other charities within the Group to reconcile inter-charity balances and accruals, while constantly looking for ways to streamline the process.
- Provide detailed analysis of the P&L to offer clear insights into monthly financial performance.
- Work closely with the Financial Controller to identify trends, variances, and areas for financial improvement.
- Take initiative in producing monthly financial reports for managers across PFS, ensuring these reports are not only accurate but also actionable.
- Collaborate with the Financial Controller to refine existing reporting and develop new reports that align with the charity’s evolving needs.
- Play an active role in the annual budgeting process, collaborating with the Financial Controller and key stakeholders to align the budget with strategic priorities.
- Prepare and submit ad-hoc reports, including regulatory returns to the ONS, Charity Commission, and other relevant authorities, ensuring they are timely and compliant.
- Support the Financial Controller with a wide range of finance tasks, from monthly close activities to strategic initiatives.
- Identify areas where processes can be improved or automated, driving efficiencies across the finance function.
- Work closely with non-finance managers to support their understanding of financial data and provide insights that help drive decision-making.
- Build strong working relationships across the charity, advocating for the finance department’s role in achieving the charity’s broader goals.
- Take ownership of your own professional growth by seeking out opportunities to expand your knowledge and skills.
- Participate in training and development programs and actively suggest ways to enhance the team’s capabilities.
- Actively engage with the charity’s values, attending the Support Office noon prayers via Teams and embodying the charity’s mission in your day-to-day work.
About you:
- Recently or part qualified ACA, ACCA, CIMA, highly desirable.
- Relevant finance or accounting degree, or equivalent practical experience.
- Proven track record in management accounting, ideally within the charity or non-profit sector.
- Experience with month-end and year-end closing, balance sheet reconciliations, and financial reporting.
- Strong experience in process improvement and a proactive approach to problem-solving.
- Proven experience with Sage 200.
- Forward-thinking mindset with the ability to challenge existing processes and propose innovative solutions.
- Strong analytical skills, with the ability to translate financial data into meaningful insights for managers and leadership.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with both finance and non-finance teams.
- Proficiency with Sage accounting software (or similar), along with advanced Excel skills.
- Self-motivated, with a strong ability to take ownership of tasks and projects, even in the absence of detailed supervision.
- Strong alignment with the charity's values and a genuine passion for making a difference.
- Ability to thrive in a fast-paced, evolving environment while maintaining attention to detail and accuracy.
*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).).
Hours:
Full-time contract, working 35 hours a week-Monday to Friday.
Hybrid working- 3 days in the office 2 days at home
Benefits:
- Hybrid working
- Flexible workig hours
- 5 Weeks' paid holiday per year, as well as bank and public holidays
- Life assurance scheme
- Medicash
- Perkbox – including an Employee assistance programme.
- Long-standing service rewards
- Birthday rewards
- Social events
- Pension scheme
- What our staff say about us: …“It is a friendly and welcoming place to work” … -
We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.


