Care home manager jobs
Are you a dedicated communications professional who is motivated, creative and results driven?
We have an exciting opportunity for a committed and passionate communicator to join our busy media and communications team to make sure the voices of our children, young people and families are heard. You will:
- have great news sense and have a proven track record in developing compelling stories for hard-hitting newspaper articles and broadcast channels.
- work collaboratively within Barnardo's media and communications team to promote our life-changing work across the UK, with particular focus on issues of health and social care.
- be able to deliver high quality proactive and reactive communications to promote and protect the profile and reputation of Barnardo's.
- have experience of working in a high profile, fast-paced press office or public relations function.
- be required to handle sensitive, confidential issues and work out-of-hours on a duty rota.
Experience of working in healthcare communications will be beneficial to this role but is not essential.
The job is largely home based but the successful candidate will be expected to travel to London on a regular basis.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.
Part-time (22.5 hours per week)
Flexible hybrid working
Salary: £17,732 - £19,303 per annum (£29,159 – £31,743 FTE)
Location: Whilst this this role is not open for fully remote working, it offers flexibility for the successful candidate to be based anywhere in the South-West of England. It is a hybrid position, with the option to work predominantly from home while attending your nearest hospice—Charlton Farm (Bristol), Little Bridge House (Barnstaple), or Little Harbour (St Austell)—as required. Occasional travel to Little Bridge House will also be necessary for meetings.
Please note, applicants must be based within the South West of England (see above locations) or looking to relocate to the region. When applying, if you live outside of the South West of England, please indicate in your supporting statement where you are intending to move to - applicants living outside of the region and who do not provide this information will not be shortlisted.
Make a Meaningful Impact With Your Data Skills
At Children’s Hospice South West (CHSW), every member of our team contributes to the vital care we provide for children and families across the region. We’re building our data and analytics capability and we’re looking for a talented Data Analyst to help us unlock insights that enhance decision-making and ultimately improve the lives of the families we support.
This is a newly created role within our Finance & Business Intelligence team, offering the chance to shape our approach, influence our data culture, and deliver real organisational impact.
What You’ll Be Doing
As our Data Analyst, you'll play a central role in developing our reporting, dashboards, and analytics to support teams across CHSW. You will:
Turn data into meaningful insight
- Build engaging, accurate dashboards and reports using Power BI
- Develop data models, DAX measures, and Power Query transformations
- Ensure data quality, consistency, and reliability across our organisation
Work collaboratively across CHSW
- Partner with stakeholders to understand their needs
- Translate requirements into clear, intuitive data solutions
- Support colleagues to access, interpret, and confidently use data
Support our data maturity journey
- Contribute to our data & analytics roadmap
- Help shape governance, documentation, and best practice
- Stay current with new Power BI and data platform capabilities
What You’ll Bring
We’re looking for someone with:
- Experience designing and maintaining Power BI dashboards and reports
- Knowledge of DAX, Power Query and data modelling techniques
- A proactive, curious mindset with strong analytical skills
- The ability to communicate technical concepts simply and clearly
- Excellent organisational, documentation and communication skills
- A commitment to data quality, governance and continuous improvement
A Power BI certification or equivalent analytics training is essential. Experience in data warehousing or similar tools is a bonus.
You’ll help us build a stronger, more data-informed organisation, ultimately enhancing the support we provide to children and families.
Apply now and help us grow our data capabilities at a time of exciting organisational development.
Closing Date: 08/02/2026
Interview Date: W/C 23rd Feb (or earlier if the advert is closed early) - In person, at Little Bridge House, Barnstaple
Please note: We may close this vacancy early if sufficient suitable applications are received; therefore we recommend you apply early
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must obtain an enhanced DBS disclosure. We welcome applications from all sections of the community. Charity Registration Number 1003314
Why Work For Us?
What we offer:
We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:
- 33 days (plus bank holidays) holiday entitlement, which increases with service
- enhanced sick pay scheme rising up to 6 months full and 6 months half pay
- personal pension scheme with 7% employer contribution
- family friendly policies, with enhanced maternity/adoption pay
- occupational health, wellbeing and counselling services and employee assistance programme
- group life insurance scheme
- training and development opportunities
- environmental and green agenda
- a supportive and inclusive environment
- a chance to make a real difference
REF-226 431
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
An exciting opportunity to help turn a new national initiative into reality as it moves from planning into delivery. Over the next year, we will be launching a new, national Foundation Degree while building the foundations of a wider programme of work. This role will play a key role in shaping and delivering our communications during a critical launch phase. The role combines strategic thinking with hands-on delivery, spanning external positioning, marketing for the Foundation Degree, and building the Centre for the Children’s Workforce's longer-term communications capacity. Working closely across the team, delivery partners and external suppliers including our university partner, the role will help ensure that our work is communicated effectively as we grow.
To apply for this role, please submit a cover letter of no more than two pages outlining why you are interested in this role at the Centre for the Children’s Workforce, and how your skills, experience and approach would help you succeed in the role at this stage of the organisation’s development.
Building the workforce that children deserve.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced health writer and editor?
Do you want to use your skills to help British Heart Foundation (BHF) fund even more scientific breakthroughs and help us save and improve the lives of families and loved ones?
If so, this Health Editor role could be for you!
About the role
We want to reach and support more people with heart and circulatory conditions, helping them feel informed, empowered, and understood.
As a Health Editor, you’ll play a key role in doing this, through creating and commissioning high-quality written, audio and video content to support people with heart conditions.
You will generate ideas and produce high-quality, engaging and accurate content in a variety of formats (e.g. video, quizzes, infographics, interactive tools) across a range of channels (including web, email, print).
Collaborating with colleagues and other teams, you’ll use data and insight to inform the creation and optimisation of content; ensuring the people who need our support are at the heart of everything we do.
About you
As our ideal candidate, you bring experience of writing, editing and proof-reading content (ideally health content) and interviewing people for first-person stories and journalistic features.
With the ability to work quickly under pressure, prioritise effectively and meet tight deadlines, you have experience of creating and/or managing the creation of multimedia content (e.g., video, animation, interactive tools), working on a print or magazine product, and generating and gathering ideas for content (including by audience insight and SEO techniques).
Flexible and open to challenges, you will be great at producing high-quality, engaging and accurate content, collaborating with you team and colleagues across the business.
Able to understand complex medical or scientific materials, you will ideally have a background in health, and/or a good level of science literacy.
Working arrangements
This role is 12 month Fixed Term Contract covering family leave. It is a part time role working 21 hours per week as part of a job share. Ideally working days would include Mondays as a cross-over day between the job share partners but we are very open and flexibility around this can be discussed.
The salary range shown is the full time equivalent and will be pro rata for part time hours.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About Us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Grants and Fundraising Advisor
We are seeking a skilled and proactive Fundraising Adviser to support parishes in securing funding for projects to improve and repair their church buildings.
This is an exciting hybrid working opportunity to make a meaningful contribution to the care, preservation, and future development of church buildings across the diocese.
Position: Grants and Fundraising Advisor (internally known as Fundraising Adviser for the Church Buildings)
Location: Hove/Hybrid
Salary: £38,600 per annum
Hours: Full-time
Contract: 4 year fixed term contract
Closing Date: 9th February 2026
Interview Date: Hove on Tuesday 23rd February 2026.
About the Role
Working closely with the Church Buildings Team, Archdeacons, Parish Support, and external partners, you will play a key role in helping parishes achieve successful capital projects that strengthen mission, heritage engagement, and community use.
Main duties include:
- Provide expert advice on fundraising for church buildings and capital projects.
- Support parishes in identifying grant sources and preparing strong applications.
- Maintain a comprehensive database of grant making organisations.
- Give strategic guidance on fundraising approaches and income generation.
- Attend DAC site visits and meetings to advise on funding options.
- Build relationships with key funders including the Heritage Lottery Fund and National Churches Trust.
- Communicate funding news, deadlines and opportunities via diocesan channels.
- Organise and deliver training events and workshops.
About You
We are looking for someone who is confident in identifying funding sources and advising on grant applications and has experience of fundraising for capital projects.
You will be:
- Knowledgeable about heritage buildings and planning processes
- An excellent communicator with strong interpersonal skills.
- Highly organised with the ability to manage a varied workload.
- Proactive, creative, and enthusiastic about supporting parishes.
For full details of the job please see the job description and person specification when you click to apply.
About the Organisation
The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.
As an employer, and as a Church House team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.
Benefits include:
- The opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
- 28 days of annual leave, plus bank holidays and 2 privilege days per year,
- Flexi-time, free parking, the ride to work scheme
- Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%
- An Employee Assistance Programme with access to counselling support, GP helpline, financial, legal and care advice and support
- Free eye tests and employer contribution towards glasses
- Free parking, the ride to work scheme and development opportunities
The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.
Other roles you may have experience of could include Fundraising, Fundraiser, Grants, Grants Officer, Grants and Fundraising Advisor, Fundraising and Grants Advisor, Grants and Fundraising Officer, Fundraising and Grants Officer, Capital Projects Fundraising Officer, Heritage & Church Buildings Fundraising Officer, Church Buildings Funding Adviser, Church, Church Building. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
A place to create moments that matter
Location: Astura Court, (Potternewton) and Maple Croft (Moortown), onsite
Salary: £29,580 per annum
Contract Type: Permanent
Hours: 35 hours per week, Monday - Friday 9am-5pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
The role
At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality.
As a Specialist Housing Partner (Independent Living Housing Officer), you’ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life’s changes, to resolving challenges with empathy and professionalism, you’ll be a trusted presence and a force for good.
What You’ll Do:
• Be a visible, supportive presence in our schemes, building strong relationships with residents.
• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.
• Encourage community engagement and help residents live independently for as long as possible.
• Tackle issues like rent/service charge arrears, anti-social behaviour, and tenancy/leasehold management with confidence and care.
• Collaborate with internal teams and external partners to deliver joined-up support.
• Escalate and take cases to court as a last resort, ensuring all other options have been explored first.
Why This Role Matters:
You won’t just be managing housing - you’ll be creating safe, supportive environments where people can thrive. Every day, you’ll make a meaningful impact in someone’s life.
Salary
The Specialist Housing Partner (Independent Living Housing Officer) salary is£29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.
About you
• Experience delivering housing management services within a specialist or generic housing context.
• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience
• Strong understanding of anti-social behaviour management and rental income collection processes.
• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.
• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.
• Knowledge of safeguarding practices within a housing context.
• Regular business travel will be necessary to other Accent sites and off-site meetings as required.
Successful candidates will undergo a DBS check.
A place to build a future
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc.
REF-226 042
The Head of Advocacy, Awareness and External Relations is a senior leadership role within AtaLoss, working closely with and reporting directly to the CEO. The post-holder will lead work across the public, bereavement and commercial sectors to deliver AtaLoss’ strategic outcomes by:
- providing national leadership in bereavement awareness, advocacy and policy influence, including through Parliament, the APPG and the media
- strengthening the website as the UK’s trusted gateway for bereavement support, ensuring accessible, high-quality content and effective signposting
- enabling holistic bereavement support in communities and workplaces through partnership development, training and the growth of Bereavement Friendly Communities
- contributing to organisational sustainability through income-generating training, cross-sector partnerships and effective external engagement.
The role sits at the heart of AtaLoss’ mission to ensure that every bereaved person can access the right support at the right time, and to position bereavement as a public health issue requiring timely, coordinated and understanding response.
The client requests no contact from agencies or media sales.
About the role
As our Head of Performance Insight and Planning, you will lead the organisation’s approach to business planning, performance, and insight—bringing clarity, alignment and accountability across St Mungo’s. You will translate complex data into clear, actionable intelligence for teams, senior leaders, the Executive and Board, ensuring that strategy, budgets and delivery stay tightly connected.
You will also play a pivotal role in strengthening our data culture—building confidence, curiosity and evidence‑led decision‑making across the charity so we can deepen our impact for people experiencing homelessness.
You will lead on:
- Organisational goal‑setting and KPIs that align to St Mungo’s strategy and our Impact Roadmap.
- Annual and multi‑year business planning, working closely with Finance and senior leaders to align priorities, resources and delivery.
- High‑quality, insight‑driven performance reporting for colleagues, trustees, regulators and partners—enabling challenge, learning and action.
- Champion data literacy and evidence-based decision making across the organisation which drives drive continuous and transformative improvement in organisational impact.
- Working with Governance to ensure compliance with regulatory and statutory reporting requirements
In this role you will be required to work flexibly for at least 2 days per week from our Central Office in London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
About You
You are a strategic, values‑driven leader who brings analytical rigour, clarity and pace. You’re comfortable shaping new ways of working in complex environments, and you can turn ambiguity into sharp priorities and measurable outcomes.
You will bring:
- Experience leading enterprise-level performance and planning across strategy, budgets and delivery.
- A proven ability to turn complex data into compelling insight that influences senior decision‑makers.
- Experience developing outcome and impact models, such as Theories of Change or logic models.
- Confident use of quantitative and qualitative data, dashboards and automated reporting tools.
- Exceptional communication and stakeholder skills, able to make complex analysis clear and engaging.
- A collaborative leadership style that builds trust, shared accountability and a strong sense of collective purpose.
You do not need prior homelessness or housing experience – but you must bring a genuine commitment to St Mungo’s mission and values, including equality, diversity and inclusion.
We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on the 10th February 2026
First Stage Assessment (online): w/c 2nd March 2026
Final Interview (in person at our Central Office): 12th March 2026
While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 to a new space in Farringdon, London
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: PRO-261
Join St Giles as a People Data & Reward Officer!
Are you detail-oriented, numerically skilled, and passionate about supporting people in a dynamic organisation? We’re looking for a People Data & Reward Officer to deliver timely and accurate payroll, support pay and reward strategies, and contribute to an inclusive, high-performing workplace.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
What you’ll do:
- Process monthly payroll and employee benefits with precision
- Support the development and implementation of HR systems and pay/reward initiatives
- Respond to payroll queries and ensure compliance with policies and statutory requirements
- Generate reports, analyse data, and contribute to process improvements
- Collaborate with colleagues and train managers on systems and best practices
About you:
- Experience with payroll, HR practices, and using business communications tools
- Strong numerical and analytical skills; accuracy and attention to detail are a must
- Solution-focused, highly organised, and able to prioritise competing tasks
- Committed to St Giles’s values of empowerment, inclusion, and support
This is a part-time, flexible/hybrid role with national travel opportunities. Join a team that values kindness, adaptability, and collaboration—where your work directly supports our vision to be a great place to work.
Ready to make a difference? Apply today and help shape the future of St Giles!
Role Details
- Location: Flexible/Hybrid with national travel
- Hours: Part time 21 hours per week
- Salary: £16,800 pa for 21 hours a week (£25k plus £3k London Weighting where applicable pro rata)
- Holiday: 30 days + bank holidays (pro rata for part-time)
- DBS: Basic DBS check required
Recruitment Timeline
- Closing date: Monday, 16th February 2026 at 9.00am
- Interview Date: Monday 23rd February 2026
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
A place to create moments that matter
Salary: £30,878 per annum
Location: Peterborough, Hybrid (3 days in the office)
Contract Type: Permanent
Hours: Permanent, 35 hours per week, Monday - Friday between 8am and 6pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes.
You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported.
You’ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach.
By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future.
If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you.
Salary
The spot salary for the Complaints Resolution Partner post is £30,878 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
• You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman.
• You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially.
• As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes.
• Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis.
• Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.
REF-226 303
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Please note, we review applications ongoingly until the closing date, so please do submit an application as soon as possible.
Assessment Day at our Bradford Support hub: 18th February 2026
Please note that this role requires full time training to be held at our Bradford offices, commencing 13th April for 8 weeks, which you would need to be available for.
We want to get to know you for the person you are, so please respectfully refrain from using any kind of any AI generated answers on the application form.
Job Description
Whether you have worked in Debt advice before or are looking for a new opportunity we can help you develop your skills and knowledge to join our Service Delivery team. If you are confident with numbers, can deliver excellent customer service and are compassionate, but emotionally resilient then this is the perfect role for you.
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Salary and Progression
Trainee Debt Advisor starting salary of £25,810 with the opportunity to progress to a Debt Advisor role with a salary of £27,960 usually within 12 months. Further progression is available to a Senior Debt Advisor with a salary of £29,926, usually after 2 years (based on meeting necessary performance and development criteria).
After this there are manager and specialist roles that may become available to apply to for further career progression.
Location
Bradford Office based initially during training but with hybrid working split between home and our office available after completion of initial training. You can of course work from the office entirely if preferred.
As a Trainee Debt Advisor you will complete a comprehensive programme of classroom training, exams and on the job sign off to equip you to be able to bring expert advice and support our clients in their journey to becoming debt free.
Once you step into one team, you will be working in a fast paced, but rewarding environment. As a debt advisor you will be creating bespoke advice, crafted to help each client gain greater control over their finances. Whether it is negotiating with creditors, or reassuring a distressed caller, as a debt advisor you’ll be demonstrating the highest standard of service, demonstrating both expertise in knowledge but also genuine care for those we are working with.
What a Debt Advisor does:
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Build budgets to support clients in managing their finances
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Create tailored advice plans to give suitable options to become debt free
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Negotiate with creditors to create a sustainable payment plan and stop further debt collection
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Resolve client queries over phone, email and sms
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Working with partner churches in running their local debt centres
See full accountabilities below
Rewards & Wellbeing
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CAP 6.5% employer pension contribution (increasing to 10% based on your personal contributions)
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34 days annual holiday (including flexible bank holidays), increasing by a day per year up to 39 days
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2 paid Mental Health days and up to 5 Family Emergency Care leave days per year
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Paid 'Revive' days to take time out with your team during the year
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Enhanced paid sickness, maternity, paternity and adoption leave
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Access to Employee Assistance Programme
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Hybrid working
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Flexitime from completion of training (start/finish earlier or later in the day, accrue extra time off & achieve that work/life balance!)
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Free annual eye tests
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Plus many more!
Responsibilities
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Complete the Debt Advisor classroom training course
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Create a client budget from information gathered by local CAP staff, reviewing documentation, identifying further queries and applying guidance to expenditure
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To advise clients on their best options to deal with their financial difficulties. This includes formulating a strategy to become debt free, as well as broader advice relevant to their financial situation
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Pass Stage 2 sign off for advice creation
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Identify potential enforcement action against clients, negotiating with creditors to establish sustainable plans for repaying debts (or holding further enforcement action)
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Complete Phone training and achieve sign off for call handling
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To deal with client and creditor queries as they arise through the various communication methods available; including phones, post, emails and SMSs
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Amend and update client budgets with changes to their circumstances and identify when a change of circumstance impacts a clients route option
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Pass Stage 1 sign off for budget amendments
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To demonstrate patience and resilience whilst helping clients with multiple complex needs, ensuring that CAP continues to deliver the very best for the very least
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To proactively manage clients’ cases toward a debt free conclusion, completing workflow tasks as required and complying with CAP’s Debt Help Policy and Procedures at all times
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To liaise with and work alongside other Service Delivery teams
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To communicate with the CAP debt coaches regarding the status of their client’s cases
Measurable Outputs:
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Achieve a Pass in the required exams to complete the Debt Advisor training course
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Achieve Stage 1 sign off within 6 months of starting the role
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Achieve Stage 2 sign off within 12 months of starting the role
Culture
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Clearly live out and embrace the cultural values of CAP.
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Clearly demonstrate a heart and passion for the charity.
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Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.
Other responsibilities include:
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Being willing to pray with staff and fully engaged with our Christ-centered culture.
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Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
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Attending annual CAP staff conferences.
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Completing all compulsory CAP training within given timescales.
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This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Christian commitment:
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The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values.
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Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
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A responsibility to ensure a safe environment in which CAP services can be delivered.
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Identifying children and adults where there may be safeguarding concerns.
Following the CAP Safeguarding policy in addressing any concerns appropriately.
Skills required
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Excellent communication, both verbal and written
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Able to quickly analyse complex situations to find the best solution
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Confident computer user, able to quickly gather and accurately record information
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A confident, quick learner with a capacity for large workloads
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High emotional resilience. Able maintain wellbeing whilst dealing with sensitive and highly emotive client circumstances
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Strong numerical skills
Educational requirements
- A Level education or equivalent
The Woodland Trust is looking for a PR Officer to help us develop our PR campaigns to help raise awareness of our brand and inspire people with our work.
The Role:
• You’ll be responsible for all our regional PR and sector press activity.
• You’ll manage media relationships and collaborate with comms leads across the UK to deliver this work.
• You’ll deliver PR campaigns and be responsible for press delivery.
• You’ll support senior PR officers with filming and national news opportunities.
• You’ll brief and support internal spokespeople with media opportunities when required.
• You’ll manage and respond to media inbox enquiries.
• You’ll create comprehensive reporting and learnings on PR activity.
• You’ll conduct daily horizon scanning and alert the PR Manager and wider team to relevant news.
• This role is a part time role working 30 hours per week.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following:
• Experience leading and delivering PR activity.
• Good understanding of brand image and the importance of consistency in PR campaigns.
• Experience writing press releases and developing PR assets.
• Strong communication skills with the ability to build and manage key media relationships.
• Experience working in a busy press office environment and responding to incoming enquiries.
• Strong collaboration skills with the ability to work with internal stakeholders to deliver PR activity.
• Qualified in PR, Communications or relevant degree or equivalent on the job experience.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on the 12th and 13th of February 2026
Reporting to, and working closely with, the Head of Fundraising and Engagement, the Senior Philanthropy and Partnerships Lead will shape and implement innovative strategies, driving growth in philanthropic giving, secure corporate partnerships and obtain critical funding. With a focus on cultivating mutually beneficial, long-term relationships, you’ll craft compelling proposals, develop tailored stewardship plans, and create sponsorship opportunities that inspire ongoing support.
You’ll lead the way in securing multi-year corporate partnerships and nurturing donor relationships to meet ambitious income targets. As a key player in the senior fundraising team, you’ll contribute to strategic planning, represent the charity at events, and champion new approaches to fundraising.
With our newly formed Development Board, the Senior Philanthropy and Partnerships Lead will identify and utilise key networks to grow our philanthropic supporter base across corporate and major donor income streams. With strong writing skills, this person will also craft tailored and compelling corporate proposals and trust and foundation applications.
Who are we looking for?
To support our vision and ensure the achievement of ambitious income targets to support children and families affected by neuroblastoma, we are looking for a strategic and results-driven high-value fundraiser to join our team.
We are particularly keen to speak with interested candidates who enjoy cultivating high-value relationships from scratch and stewarding five- and six-figure corporate partnerships, and/or major donor relationships.
Person specification:
- Demonstrable significant experience working in corporate fundraising (experience in major donor and trusts & foundations fundraising would also be of benefit).
- Strategic thinker with significant experience at a managerial level, developing strategic plans to grow and optimise high-value fundraising.
- A proven record of being results-driven and working to achieve income targets, KPIs and outcomes.
- Proven ability to proactively identify, cultivate and secure new corporate relationships, demonstrate strong new business development acumen and confidence opening new opportunities.
See our Recruitment Pack for the full role description and specification and for information about Solving Kids' Cancer UK.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
First stage interviews: Thursday 26th February
Second stage interviews: Wednesday 4th March
As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
Outreach Worker
£16,386 - £17,248
Sandown
Permanent, Part Time (25hrs per week)
A variety of shift patterns, including early morning and evening outreach
Our client works in partnership with the Council and housing associations to deliver intensive person-centred support and accommodation choices.
Their priorities are to ensure each homeless person is safe, has access to amenities such as food/water, has their own bank account and to support them in either accessing Hostel accommodation through the single homeless pathway or private sector housing.
If you are passionate about working with individuals with complex needs and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you!
JOB PURPOSE
To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals.
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps
MAIN RESPONSIBILITIES
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To assess the needs of each client, helping to develop their individual support plan to achieve their goals
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To produce and regularly review comprehensive client-based risk assessments
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To manage a caseload of clients on a one-to-one basis, providing personalised, intensive support via assertive outreach to long-term rough sleepers in the local area
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To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients
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To work with individuals to create clear housing plans, and to support individuals to access support services around health and wellbeing, money, benefits and housing
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To engage and support rough sleepers on the street working alongside local health care teams
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To help keep clients safe by reducing their contact with police and emergency services
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To identify barriers to accessing maintain safe tenancies and prevent eviction
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To attend community meetings and presentations with managers to support additional funding
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To support clients in trauma informed and psychologically informed ways
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To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
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To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
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To provide basic first aid assistance until help arrives (full training is provided)
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To work confidently and efficiently when lone working
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To maintain accurate records on our client management system and ensure these are stored in line with GDPR
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To maintain confidentiality
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To represent the organisation in a professional manner
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To carry out any other reasonable duties required in the interest of the organisation
ROLE REQUIREMENTS
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This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
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This role will require a full drivers’ licence and access to a vehicle
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This role will require you to work flexibly across several sites
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This role will require you to work with clients on a one-to-one basis
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This role will require you to work early mornings and/or weekends
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This role will require you to lone work
ESSENTIAL CRITERIA
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Strong communication skills, both verbal and written
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Clear verbal and written English
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Good keyboard skills for data inputting
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Good working knowledge of Microsoft Outlook, Excel and Word
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Confident and assertive manner
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Ability to self-motivate as you will work on your own
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Effective team working
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Ability to respond calmly to crisis
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Deal promptly with and effectively react to challenging situations
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Have an interest and genuine concern for homelessness and related issues
DESIRABLE CRITERIA
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Experience of managing a caseload of clients
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Understanding of the complex support needs of people experiencing homelessness or those with complex needs
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Knowledge of voluntary and statutory agencies, housing regulations and the benefits system
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Understanding of risk assessment and person-centred, outcomes-based delivery
They reserve the right to close their adverts early if a successful candidate is found, so please submit your application as soon as possible.
The primary aims of the team are to work with 11-25yr olds to help them to exert more positive control over their lives and to live safely as they progress towards adulthood. The team is a multi-disciplinary team with a diverse skill set.
You will work with young people who are at risk of gang exploitation; child sexual exploitation; substance misuse; criminal or anti-social behaviour; those who have been excluded from school or violent towards other people in the home, or those who have been subject to missing episodes.
The project aims to make a positive contribution to the Council's wider aims by helping to minimise and manage the risks posed by young people engaging in activities related to drugs, alcohol, child sexual exploitation, criminal behaviour, gangs, radicalisation, and to prevent young people from coming into care, by supporting them to live safely with their families.
The worker will be co-located within Wolverhampton Children's Services as a key worker within a multi-disciplinary team. There are a team of 5 key workers currently, including a further Barnardos Project worker. They will use WCC systems (recording, policy, management) alongside employment and line management support from Barnardo's.
Although this role has a permanent status, please be aware that this post is subject to a contract that expires on 31.05.2026. Future funding has been agreed, and the service will continue and be re commissioned. Therefore, should Barnardo's not be successful in being recommissioned, you will be eligible for TUPE and a transfer to the successful organisation.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.