Care management jobs

Case Worker – Mental Health

Location:  London, Hybrid working arrangements available where service delivery allows. This post will require regional travel across the area, and the occasional evening and weekend working.

Salary: £28,000 - £30,000 per year

Vacancy Type:  Permanent, Full Time (37hours per week)

This role requires access to a car, and a full current driving licence.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose.

We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

County Lines Support and Rescue Service

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in London, the West Midlands, Merseyside, and Greater Manchester.

Job Description

The role of Case Worker - Mental Health is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes.

About You

· Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.

· Honest and reliable, with a creative and flexible approach to all aspects of work.

· Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.

· Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.

· Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.

· Experience of using recording and data collation systems.

Main Duties and Accountabilities

· Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.

· Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.

· Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.

· Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.

Qualifications

· Good ICT skills, with experience of using data recording and data collation systems.

· Experience of working with young people and their families, identified as vulnerable or having complex needs, preferably in a community setting.

· Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.

· Knowledge of issues around risk and vulnerability amongst young people.

· Desirable: Relevant qualification in a relevant discipline e.g., Youth and Community, Psychology, health/social care studies. 

We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

To Apply

If you feel you are a suitable candidate and would like to work for Catch22, please proceed through the following link to be redirected to their website to complete your application.

Back on Track is a leading specialist provider of community learning and holistic support to adults experiencing multiple disadvantage including adults who have experience of problematic drug/alcohol use, the criminal justice system, challenges with their mental health, or those living in unstable accommodation. As part of the commissioned services that we deliver, we are looking for a motivated, dynamic, Early Helps for Adults navigator to deliver excellent 1:1 support to adults throughout Manchester. This work is carried out in partnership with Shelter and The Big Life Group and is underpinned by the key principles of early intervention and prevention. Your support will be person centred and trauma informed and will support participants to address challenges and reduce barriers to living well. Partnership working is an important part of this role. 

We are looking for someone who is proactive and flexible with good time management and organisational skills. You will demonstrate a commitment to the people on the programme, putting their needs at the centre of your work. We deeply value diversity and lived experience and what it can bring to a team/role, and we welcome applications from people who may have faced disadvantage.

This role will be based in the Back on Track centre in Ancoats (M4 5JW). 

For all the details of the role and how to apply please download the application pack from the URL below.

In this brand-new role, you will take the lead on supporting our young carers, volunteer mentors, and partner schools—making a real, lasting difference in the community and to the young carers we support. 
Our vision is for all young carers to flourish. Through long-term mentoring, group programmes, and our annual Aspirations Conference, we help young people succeed in education, build confidence, and unlock future opportunities. We are looking for an experienced, enthusiastic self-starter who is genuinely passionate about helping others thrive.

You’ll be right at the heart of our service delivery—whether you’re working directly with inspiring young people, empowering our volunteer mentors, or collaborating with the wider team on fundraising and events. Alongside being part of a supportive team, this role has a degree of autonomy, meaning you'll need the excellent organisational skills to manage your own day, the interpersonal spark to build strong relationships, and the flexibility for evening work.

Main Responsibilities

• Service delivery lead in Wiltshire of all YCDT programmes

• Volunteer recruitment, training, management and supervision

• Supporting young carers to achieve their educational potential

• Monitoring and evaluation

Help us achieve our vision that fewer people die by suicide.​

Are you results driven, commercially aware and passionate about building meaningful relationships and making a real impact? Samaritans is looking for a dynamic Corporate Partnerships Executive to help us secure new corporate partners and nurture and develop our existing corporate supporters. This is a fantastic opportunity for someone who is interested in building a career in corporate fundraising to join a talented and ambitious team.​

In this role, you’ll drive forward new business by seeking and securing innovative new partnerships with high-value companies. You’ll also deliver excellent account management by providing our partners with an inspiring supporter experience.​

You’ll be instrumental in helping our team to reach our ambitious fundraising goals to support Samaritans’ life-saving work.

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Contract terms:

• £30,000-£33,000 per annum, plus benefits

• Permanent

• 35 hours per week (full-time)
• We are passionate about flexible working, talk to us about your preferences
• Hybrid, linked to our Ewell (Surrey) office. You will also have the opportunity to work from our London office.
• We value meeting in person and working collaboratively. We work in person around 2 days or more per month.
• 28 days annual leave, plus bank holidays

​

​What you'll be doing:

• ​Manage and steward a portfolio of corporate partners, providing both reactive and proactive support.
• Develop and implement fundraising initiatives, creating resources that drive engagement.
• Achieve personal income targets from existing and new corporate partnerships and new business activity KPIs.
• Research and cultivate new corporate prospects to grow our supporter base.
• Create impactful communications including reports, presentations, and proposals.
• Provide administrative support including income coding, inbox management, and volunteer coordination.
• Represent Samaritans at meetings and events​​

​

What you’ll bring:

• ​Previous experience within fundraising, account management, sales, event management or marketing.
• Experience working towards specific objectives and financial targets
• Ability to generate creative and imaginative proposals and take the initiative to develop new relationships with prospective partners.
• Great communication skills, with the ability to build relationships easily and provide expert customer care.
• Strong presentation skills
• Experience gained within a Charity fundraising or third sector role is desirable.​

For full details, please see the Job Description and Person Specification

​

Why Samaritans?

At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.​

We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.​

We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

​

Apply now

If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV. If you require adjustments at any stage of the recruitment process, please let us know.​

Applications close: ​09:00am on Monday 10th August 2026

Interviews: w/c 17th August

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At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.   

ABOUT THE ROLE

The Fundraising and Marketing Assistant will play a pivotal part in advancing Off The Records (OTR) fundraising and marketing strategies. As OTR continues to grow, this position will be instrumental in expanding our online presence and ensuring we connect with a broad audience, including young people, families, professionals, and supporters of our mission. It’s an ideal opportunity for someone who is both creative and analytical, skilled in producing compelling content and using data to amplify digital impact. This role would suit someone who ideally has previous charity experience, can take initiative, think proactively, and confidently manage projects independently – qualities that are especially important in our small, dedicated team.

You’ll work on a wide range of projects, creating engaging content that aligns with OTR’s brand and values across our website, social media, and email campaigns. This includes developing multimedia content (including graphics, videos and blogs) to promote our work and highlight our impact in the local community.

From a fundraising perspective, you will support our fundraising activities and ensure efficient administration using the ‘Donorfy’ database. This includes leading on the stewardship of donors and community fundraisers, managing our fundraising CRM database, and working on small and medium-sized trust and grant applications. You’ll also support digital campaigns and new initiatives, to encourage sustained support for our work. You’ll directly help to secure the financial support needed to expand OTR’s services and reach more beneficiaries. In addition, you’ll analyse the performance of our digital channels – interpreting website analytics, social media metrics, and email campaign results – to provide recommendations that enhance our communications strategies and ensure ongoing impact.

This role offers the opportunity to make a meaningful impact within a supportive and passionate team. If you’re a skilled communicator driven by purpose, enjoy creating compelling digital content, building strong relationships with individuals, and using data to inform creative strategies, this could be the role for you.

JOB PURPOSE

The Fundraising and Marketing Assistant will play a key role in implementing OTR’s fundraising and marketing strategies. The role involves planning, creating, curating and managing high-quality digital content across our website, social media platforms and email marketing campaigns. Furthermore, you will support key areas of our fundraising strategy, including trust and grant applications, horizon scanning and ensuring excellent fundraising administration across all areas of activity.

This position is instrumental in supporting the Head of Fundraising in developing and strengthening OTR’s income streams and increasing awareness of OTR’s services through effective communications. 

SPECIFIC ROLE DUTIES

Supporting the fundraising strategy

• Support OTR’s donor and community fundraiser stewardship, through excellent communication and effective relationship management.

• Support the implementation of fundraising communications across channels.

• Support with small to medium size trust and grant applications, including horizon scanning.

• Support the stewardship of small and medium-sized trusts and foundations including scoping, applications, reporting and funder management.

• Create engaging content and campaigns to drive income generation.

• Help build the small pool of regular donors.

Website and CRM maintenance

• Work with OTR’s Head of Fundraising, Administrative Team Leader and web developer to update and enhance the OTR website.

• Monitor website performance, user engagement and SEO trends, suggesting and

implementing improvements to enhance user experience and visibility.

• Ensure our CRM (Donorfy) is utilised effectively to record, monitor and report on fundraising activity and income.

Social media

• Work collaboratively with the team, to contribute to OTR’s social media presence, by creating and scheduling engaging, accessible, and informative content that resonates with our audience and supports OTR’s mission.

• Identify new opportunities to grow OTR’s social media reach, building awareness of our services, fundraising and outreach work.

• Regularly report on social media performance, using insights to inform future content and strategy.

• Utilise paid ads to support activity, where relevant.

Email marketing

• Manage the planning, creation, and delivery of OTR’s quaterly email marketing campaigns, including newsletters, fundraising initiatives and service information and signposting.

• Ensure all email communications are engaging, well-structured, and in line with OTR’s brand and tone of voice.

• Assist in the promotion of key OTR events.

• Manage and grow OTR’s email marketing lists, ensuring they are up to date and GDPR compliant.

• Track and analyse the performance of email campaigns, providing reports and insights to the Head of Fundraising.

Content creation

• With support from the Youth Participation Officer and Youth Board, create engaging, accessible, and informative content for OTR’s digital channels, including the website, social media and email marketing.

• Develop multimedia content (for example, videos and graphics) to enhance OTR’s

communication methods and increase engagement.

• Contribute to blogs, news articles and case studies that highlight OTR’s work, impact and achievements in the sector.

Brand and tone of voice

• Ensure that all digital content aligns with OTR’s brand, tone of voice and style,

maintaining a cohesive and recognisable identity across all platforms.

• Promote OTR as the leading place to turn to for support, ensuring that our content

reflects our professionalism, reputation and expertise.

Analytics and reporting

• Use analytics tools to track the performance of OTR’s digital communications, including website traffic, email engagement and social media reach.

• Provide regular reports on digital performance to the Head of Fundraising, including insights and recommendations for improvement.

• Provide regular reports from the CRM and other online fundraising platforms to the

Head of Fundraising.

Promote

• Promote OTR as an exceptional and specialist charity.

Equality and diversity

• Promote good equality practice and play a key role in ensuring equality of opportunity in the workplace.

• Observe all relevant law relating to equality of opportunities.

• Encourage a working atmosphere where everyone is treated with dignity and respect.

Any other duties

• The post-holder will work collaboratively with all OTR Trustees, staff and volunteers to provide a seamless service.

• Any other duties commensurate with the post.

We are looking for someone who genuinely wants to make a difference, previous money advice experience is not essential - we will provide the training and supported required.  If you are a natural problem solver, an excellent communicator, and someone who enjoys helping people overcome personal challenges - this could be the role for you!

The Outreach Money Advice Caseworker will provide specialist money and debt advice to people experiencing financial hardship, with a particular focus on preventing homelessness, sustaining tenancies and supporting residents to achieve long-term financial stability. Working as part of the Exeter Crisis & Resilience Fund partnership, you will manage a caseload of clients experiencing complex financial circumstances, providing FCA-regulated debt advice, welfare benefits advice, budgeting support, advocacy and practical assistance. Recognising that financial hardship rarely exists in isolation, you will work closely with housing providers, landlords, Exeter City Council and partner organisations to address the wider issues affecting people's financial wellbeing.

Using a relationship-based, person-centred approach, you will deliver outreach across Exeter through home visits, community venues and flexible methods of communication, ensuring vulnerable residents can access the support they need.

Main Duties and Responsibilities

1. Specialist Money Advice and Casework

• Deliver person-centred money advice and holistic support to individuals and families experiencing financial hardship, housing insecurity and complex needs.
• Manage a caseload of clients, providing tailored interventions including budgeting, debt advice, income maximisation, welfare benefits advice and financial capability support.
• Provide FCA-regulated debt advice, including Debt Relief Orders and other debt solutions where appropriately trained, or refer clients to specialist services where required.
• Support clients experiencing fuel poverty through tariff advice, supplier negotiation and practical interventions.
• Develop personalised support plans that address both immediate financial difficulties and longer term financial resilience.
• Advocate on behalf of clients with creditors, landlords, utility providers, housing services and statutory agencies to achieve the best possible outcomes.

2. Housing and Homelessness Prevention

• Work proactively with clients to sustain tenancies and reduce the risk of homelessness.
• Liaise with landlords, housing associations, Exeter City Council Housing Options and other housing providers to resolve tenancy-related issues.
• Support clients living in temporary accommodation or experiencing housing insecurity.
• Assist clients to access housing-related benefits, CRF Housing Payments and other financial support.
• identify housing risks early and implement practical interventions to prevent crisis wherever possible.

3. Outreach, Engagement and Financial Resilience

• Deliver outreach across Exeter through home visits, community venues and other trusted locations to engage people who may struggle to access traditional advice services.
• Build trusted, professional relationships with clients, adapting communication and support to meet individual needs.
• Support the delivery of financial education sessions, including Navigate the Money Maze and other financial capability initiatives.
• Help clients develop the knowledge, confidence and practical skills needed to manage their finances independently and reduce future reliance on crisis support.

4. Partnership Working

• Work collaboratively with Navigate, Churches Housing Action Team, Exeter City Council and other partner organisations to deliver a coordinated 'No Wrong Door' service.
• Maintain effective referral pathways and ensure clients receive seamless transitions between crisis intervention and longer-term support.
• Attend partnership meetings, case discussions and multi-agency forums where appropriate.
• Signpost and make warm referrals to specialist services to address wider health, housing, employment and wellbeing needs.

5. Systems, Recording and Compliance

• Maintain accurate, timely and high-quality case records using the partnership's case management system - Advicepro.
• Use digital systems and organisational tools effectively, including secure client portals and AI supported technologies where appropriate.
• Ensure all work complies with FCA requirements, safeguarding procedures, GDPR and organisational policies.
• Maintain appropriate professional boundaries and ensure confidentiality at all times.

6. Monitoring, Quality and Outcomes

• Record outcomes and client progress accurately to support contract monitoring and service evaluation.
• Contribute to client feedback, case studies and continuous improvement activities.
• Work towards agreed performance targets while maintaining high standards of client care and professional practice.

7. Professional Practice

• Deliver services in line with person-centred, relationship-based and trauma-informed principles.
• Participate in supervision, reflective practice, team meetings and ongoing professional development.
• Keep knowledge of money advice, welfare benefits, housing and homelessness legislation up to date.
• Promote equality, diversity and inclusion, ensuring every client is treated with dignity, respect and compassion.

General Duties

• Develop and maintain positive working relationships with partner organisations, referral agencies and community stakeholders, promoting collaborative working across the Wis£rmoney partnership.
• Support service improvement by gathering client feedback and identifying opportunities to improve service delivery.
• Work in accordance with organisational policies, procedures and professional standards at all times.
• Contribute positively to team meetings, partnership working and organisational learning.
• Support managers in responding to enquiries, complaints and compliments in a timely and professional manner.
• Undertake any other duties appropriate to the role and participate fully in training and continuous professional development.

Overview

Race Against Dementia is a global charity founded by three-time Formula 1 World Champion Sir Jackie Stewart OBE to find preventions, treatments and cures for dementia – faster. 

We fund and support pioneering early-career scientists around the world, giving them the tools, mentoring and Formula 1-inspired mindset to accelerate breakthroughs. From the UK to the USA, Australia to South Africa, our researchers are rethinking how dementia research is done – applying data science, AI and engineering to neuroscience in bold, collaborative ways. 

Purpose of the role

The Supporter Engagement Officer plays a key role in making sure everyone who supports Race Against Dementia has a positive and rewarding experience. They will manage day-to-day supporter communications, maintain our supporter database, and build strong relationships with donors, fundraisers and volunteers around the world. By helping people feel valued and connected to our mission, they will help inspire long -term support and generate more funding for dementia research.

Duties and Responsibilities

Supporter care and fundraising

• Act as the first point of contact for supporters and fundraisers, delivering timely, professional and friendly stewardship via phone, email and post .
• Manage supporter journeys from sign-up to thank you, using tailored communications and automated journeys to maximise engagement and fundraising success.
• Record and track fundraising activity, ensuring accurate records and effective supporter communications.
• Prepare and send thank you letters, receipts and other supporter communications.
• Plan and deliver small-scale supporter engagement events, maximising both experience and fundraising potential.
• Recruit, coordinate and steward fundraising volunteers across the year. 

CRM and donor management

• Maintain accurate supporter and donation records within the CRM (Salesforce), acting as the organisational lead for CRM best practice.
• Develop dashboards and reports to monitor supporter activity, fundraising performance and trends.
• Maintain CRM integrations, ensuring data flows accurately and reliably between connected systems.
• Produce regular insights and reporting to inform fundraising strategy and decision making.
• Manage fundraising platforms (e.g. JustGiving, MuchLoved and GivenGain), ensuring data accuracy and compliance.
• Work with the Finance Manager to process monthly direct debits and reconcile income.
• Coordinate legacy and in -memory giving administration, providing sensitive and thoughtful supporter stewardship. 

Operations and administration

• Manage stocks of fundraising materials and merchandise, ensuring timely reordering.
• Oversee the fulfilment house relationship to ensure the efficient delivery of supporter packs and merchandise.
• Manage auction and raffle prize inventories, tracking usage and income.
• Support the planning and delivery of Race Against Dementia fundraising events, providing logistical and operational support.
• Maintain team calendars, campaign plans and shared resources to support effective team operations.

Other Duties

Carry out any other duties as required by your manager, Director, CEO and Board of Trustees including:

• To attend, where appropriate, local, regional and national meetings /events.
• To maintain a good knowledge of national and local initiatives which are of benefit to Race Against Dementia .
• To administer your own workload, including meeting targets and deadlines in line with the Race Against Dementia appraisal system.
• To a ttend relevant CPD training events as required.
• To undertake responsibility, as part of the team, for all Hea lth and Safety work related matters.
• To w ork within the guidelines of Race Against Dementia’s policies and procedures.

All team members are expected to uphold and actively demonstrate Race Against Dementia’s values and purpose, fostering a culture of integrity, innovation, and shared ambition to accelerate progress in the race against dementia.

This is not intended to be an exhaustive list. Your job description may be subject to change.

Vacancy type: Paid Vacancy

Function: Fundraising

Location: Head Office - Sully (Hybrid Working)

Salary: £29,750 to £31,941 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours per week

Closing Date: 09/08/2026

Ref No: 1094

We are delighted to share an exciting opportunity to join our Income Generation team in a newly created Legacy & In Memory Fundraising Officer role.

About the Role:

As Legacy and In-Memory Officer,you willwork as a key part of the Individual Giving and Legacy team,responsible forthe development and implementation of a multi-year Legacy and In-Memory strategy to grow Ty Hafan’s legacy pledger and in memory giving pool.

This is a brand new role focusing on raising awareness about gifts in Wills and in memory giving, both externally to supporters and members of public, and internally to staff and volunteers.

This is a wonderful opportunity to build on an already strong and successful programme; the charity currently receives over £1.5 million each year from legacy income, alongside a strong pipeline of enquirers and pledgers. In-memory giving is also a key area we wish to further develop to maximise new opportunities for sustainable growth and supporter engagement.

Tŷ Hafan operates a hybrid working model, and the post holder will be required to work on site a minimum of 2 days per week.

About you:

You’re an experienced fundraiser, relationship‑building or supporter engagement professional who understands the power of strong relationships as well as effective campaigns. 

You naturally build warm, trust‑based relationships with people - supporters, volunteers, pledgers, enquirers and retail colleagues, and you understand how to tailor communication to different audiences with clarity and care to create meaningful supporter experiences.

You thrive working collaboratively across a charity, bringing strong communication skills and a keen eye for detail. Most importantly, you’re motivated by making a genuine difference to children and families accessing hospice care.

You’ll need to be flexible, as some evenings and weekends will be part of the role to fit around the needs of our supporters.

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes 
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

Agencies need not apply

Previous candidates need not apply

Closing Date: Sunday 9th August 2026

Interview Date: Thursday 27th August 2026

Vacancy type: Paid Vacancy

Function: Fundraising

Location: Head Office - Sully (Hybrid Working)

Salary: £34,281 to £38,149 per annum (depending on experience)

Contract type: Permanent

Contract hours: Full time

Weekly hours: 37.5 hours per week

Closing Date: 09/08/2026

Ref No: 1096

We are delighted to share an exciting opportunity to join our Income Generation team in a newly created Senior Individual Giving and Legacy Fundraiser role.

About the Role:

As Senior Individual Giving & Legacy Fundraiser, you will play a key role within the Individual Giving & Legacy team, leading the delivery of high-impact fundraising campaigns that inspire long term and loyal support. You will be responsible for developing and implementing multi-channel fundraising activity, including appeals, regular giving, lottery and legacy campaigns, helping to secure sustainable income growth and engagement for Tŷ Hafan. 

Working closely with colleagues across the charity, you will use insight, analysis and creativity to deliver excellent supporter experiences and maximise campaign performance. You'll also provide leadership to a small team, manage external suppliers and agencies, and help shape the future development of individual giving and legacy fundraising at Tŷ Hafan.

Tŷ Hafan operates a hybrid working model, and the post holder will be required to work on site a minimum of 2 days per week, with occasional evening and weekend work to support fundraising activities/events.

About you:

You are an experienced direct marketing, fundraising or supporter engagement professional with a strong track record of delivering successful campaigns that generate income and build lasting supporter relationships. You understand how to combine data, insight and creativity to develop compelling fundraising activity across a range of channels, and you are motivated by achieving meaningful results that make a difference. 

You are a confident and proactive project manager who can balance multiple priorities, manage budgets and suppliers, and keep complex campaigns on track. You are experienced at analysing performance, identifying opportunities for improvement and using evidence to inform future decisions, communicating clearly and effectively with a wide range of audiences. 

Ultimately, you are passionate about delivering outstanding supporter experiences that can help Tŷ Hafan provide vital care and support to children with life-shortening conditions and their families across Wales. 

Our employee benefits:

• Holiday entitlement of 30 days (rising to 32 days with service) plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes 
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.

Our Values: At Tŷ Hafan we make a difference by living our values:  Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

Agencies need not apply

Closing Date: Sunday 9th August 2026

Interview Date: Monday 24th August 2026

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

ABOUT YOU

Working side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey — setting goals, building skills, and securing the stability of a tenancy they can call their own. Your day-to-day will span everything from crisis intervention and welfare benefits support to leading case reviews with partner agencies, all while managing a caseload with care and accuracy. You'll build the kind of trusting relationships that tackle isolation and exclusion head-on, working creatively and with emotional resilience to overcome whatever challenges arise. If you're driven by making a tangible, lasting difference in people's lives, this is a role where your impact will be felt every single day.

YOUR BENEFITS

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day of leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Could this be your next role? Read the full Job Description now!

As a Specialist Housing Officer, you'll provide housing management support to customers across Hertfordshire and Bedfordshire, helping them sustain their tenancies, access services and achieve positive outcomes. This is a community-based role with regular travel across the region, attendance at team meetings in Houghton Regis, and occasional travel to Westminster.

This is a permanent, part-time role working Monday, Wednesday and Thursday.

What you’ll do

· Manage a patch of specialist housing schemes, delivering an excellent housing management service.

· Build positive relationships with customers, support providers and local partners.

· Support customers to sustain tenancies and live independently.

· Resolve tenancy, estate and neighbourhood issues, aiming for first-time resolution.

· Carry out estate inspections and ensure schemes remain safe, clean and well maintained.

· Monitor cleaning, gardening and estate services, challenging poor performance where needed.

· Support customers with repairs reporting and maintenance issues.

· Work closely with Care & Support teams to deliver joined-up services.

· Manage voids, allocations, viewings and tenancy sign-ups.

· Complete tenancy visits, identify support needs and signpost to appropriate services.

· Maintain accurate records and case management information.

· Contribute to service targets, compliance requirements and continuous improvement.

What you’ll need

· Experience in housing management, tenancy management or support services

· Experience working with vulnerable people, including those with disabilities or mental health needs.

· Knowledge of housing management and tenancy-related issues.

· Strong communication and relationship-building skills.

· Ability to manage a varied workload and resolve issues effectively.

· Good IT and record-keeping skills.

· Commitment to equality, diversity and inclusion.

· Full UK driving licence and access to your own vehicle.

· Experience supporting customers with mental health needs is desirable.

Kingston Carers’ Network is seeking a part-time Finance Officer to support the smooth running of our charity’s finance function.

Key Responsibilities

Working closely with the CEO, Treasurer and budget holders, you will help maintain accurate financial records, process income and expenditure, reconcile bank accounts, support payroll information and contribute to financial reporting, budgeting and year-end processes.

Who we're looking for

We are looking for someone organised, accurate and values-driven, with experience of managing day-to-day finance processes in a small or medium-sized organisation. Experience of Sage or a similar accounting package is essential, and charity finance experience would be an advantage.

For full details about the role and how to apply, please download the supporting documents below or visit our website by clicking the Apply button.

Closing date: Monday 17th August 2026.

Interviews: Commencing 31st August 2026.

Job purpose

To grow DigiDAD's reach and impact by building relationships with professionals who can introduce the platform to young dads; showing those professionals how to use DigiDAD confidently with the young dads they support; and gathering feedback from professionals and young dads that informs ongoing improvement of the platform and NEYDL's outreach approach. This role works closely with the DigiDAD Programme Manager to support DigiDAD's growth, sharing feedback and helping to inform planning around outreach, platform and content development.

Hours - Full-time (35 hours per week), Monday to Friday, 9am-5pm, with some evening and weekend working expected to meet the needs of the project

Location - Hybrid, home-based with regular travel to NEYDL’s Gateshead base and professional meetings in the North East, with some national travel

Key responsibilities

1. Professional outreach and relationships

•Build relationships with professionals likely to introduce DigiDAD to the young dads they work with, or to recommend it to colleagues, through networking, invitations to present, and warm referrals

•Work with NEYDL’s Young Dads Workers to identify and follow up on professional contacts they already engage with who may be interested in DigiDAD

•Identify and strategically prioritise the outreach opportunities most likely to lead to new registrations

•Represent DigiDAD at a small number of carefully selected events or conferences each year, where the audience is a strong match for DigiDAD’s goals

2. Onboarding and engagement

•Deliver onboarding sessions and demonstrations to professionals, showing them what DigiDAD offers and how to use it with the young dads they support

•Deliver and/or support regular webinars for current and prospective DigiDAD users, covering both professional and young dad audiences as needed

•Support professionals through the registration and onboarding process, and help them confidently introduce DigiDAD to the young dads they work with 

•Encourage service beneficiaries to engage with DigiDAD content through dissemination of DigiDAD news, updates, and information across our in-house communication channels e.g. WhatsApp groups and DigiDAD Gaming community on Discord

3. Feedback and evaluation

•Hold structured conversations with young dads who use DigiDAD to gather feedback on content, design and user experience

•Gather feedback on outreach materials and messaging, and share insights with the DigiDAD Programme Manager to inform evaluation, reporting and improvements 

4. Working with the Business Development Manager

•Maintain regular contact with NEYDL’s Business Development Manager, including a simple shared tracker to record and follow up leads

•Refer any commissioning or training sales opportunities identified through DigiDAD outreach to the Business Development Manager

•Follow up DigiDAD-interested contacts referred by the Business Development Manager

5. Recording and reporting

•Record outreach activity and registration data accurately and in a timely way, in line with NEYDL’s data management and evaluation systems

•Contribute ideas for campaign activity, content and service development based on direct engagement with users and professionals

6. Standard clauses

•The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy

•The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times

•The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy

•This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment

This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.

Future opportunity: there is potential for this role to develop a training product for professionals on making the best use of DigiDAD. There are no immediate plans for this, but it may form part of the role’s future development.

At Riding for the Disabled Association (RDA), we enrich lives through the unique bond between people and horses. Each year, we support over 39,000 disabled children and adults through activities including riding, carriage driving, and equine assisted programmes such as Quiet Corners and Tea with a Pony. We are pioneers in the therapeutic use of horses, leaders in disability sport, and the only major UK charity focused specifically on the health and wellbeing benefits of bringing people and horses together. 

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. With 24% of the UK population classified as disabled, we make a lasting impact through the therapeutic power of horses. 

We are now looking for a Fundraising and Database Development Officer to join the team at our national office in Warwickshire, and help us to continue our work

Job Title:                Fundraising and Database Development Officer 

Reports to:      Head of Fundraising 

Based at:             RDA National Office (Lowlands Equestrian Centre, Warwickshire) 

Option for hybrid working with a minimum of 2 days a week office based 

Hours: Full Time (37 hours) 

Contract Type:2 Years’ Fixed Term 

Salary Range:£27,000 - £32,000  

Role Purpose: 

This role will support income generation by providing assistance to the Fundraising team. Key areas of focus include fundraising data management, central relationship management (CRM) development and digital transformation, and coordination of fundraising resources. 

Specific Responsibilities: 

• Develop and optimise the fundraising CRM to maintain accurate, accessible and reliable supporter data, enhancing workflows, processes and supporter journeys to improve operational efficiency and support fundraising objectives. 

• Manage fundraising data processes, including imports, exports and supporter segmentation, while maintaining high standards of data quality, compliance and GDPR adherence to support effective fundraising campaigns and stewardship activities. 

• Administration of the legacy pipeline, working with our external legacy administrators and supporting the Partnership Manager – Philanthropy and Legacies in tracking legacy prospects through the pipeline, maintaining up-to-date records and progress reports.

• Process and reconcile donations across multiple income streams, ensuring accurate records, timely donor acknowledgements and effective supporter stewardship while maintaining alignment with finance systems. 

• Produce and analyse fundraising performance reports, dashboards and KPIs, providing data-driven insights, income forecasting and trend analysis to support strategic planning, budgeting and decision-making. 

• Deliver excellent supporter care through the effective management of donor enquiries, communications and stewardship activities, ensuring GDPR compliance, strong supporter engagement and the timely resolution of donor-related matters. 

• Support the delivery and growth of the ‘In Memory’ fundraising programme by maintaining accurate records, coordinating stewardship and communications, monitoring performance, and working closely with the Community & Events Manager to enhance supporter engagement and maximise income. 

• Review and enhance fundraising processes and systems to improve efficiency, data management and supporter experience, supporting system developments and maintaining clear operational procedures and documentation. 

• Coordinate the development, distribution and management of fundraising resources and materials, ensuring effective campaign delivery, accurate stock control and timely support for fundraising activities and events. 

• Support CRM migration and digital transformation projects through data management, system testing, process improvement and user support, ensuring successful implementation, adoption and delivery of organisational objectives. 

• Provide comprehensive administrative, operational and analytical support to the Head of Fundraising, coordinating departmental activities and delivering performance reporting and insights to inform strategic decision-making and planning. 

• Support key fundraising events as required 

• Demonstrate the values and cultural aspirations of RDA, ensuring consideration is given to our charitable aims and objectives in all activities 

• To undertake other duties as determined by the line manager from time to time 

Person Specification 

Essential Criteria: 

• Experience working with fundraising CRM systems such as Beacon, Raiser's Edge etc 

• Strong data management, analysis and reporting skills. 

• Advanced Microsoft Excel and proficiency with reporting tools. 

• Understanding of fundraising operations, supporter care and donor stewardship. 

• Knowledge of GDPR, data protection and fundraising compliance requirements. 

• Excellent organisational skills with strong attention to detail and accuracy. 

• Ability to manage multiple priorities and meet deadlines. 

• Strong interpersonal and communication skills with a customer-focused approach. 

• Experience of CRM implementation, migration or digital transformation projects would be highly desirable. 

• Experience of producing management reports, dashboards and fundraising performance analysis 

Desirable Criteria: 

• Experience of Legacy and In Memory administration 

• Understanding of Fundraising Best Practice and The Fundraising Code of Practice 

• Awareness of charity sector trends and fundraising innovation 

• Experience of project work related to digital transformation or system change 

• Experience of developing automated workflows, forms or fundraising processes 

.