418 Charity operations manager jobs

PR Officer

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a PR Officer, to join our Marketing and Communications Team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you have a Bachelor’s degree in public relations, media communications or a related field, or similar professional level of experience of at least two years?
• Do you have experience of working in a newsroom?
• Are you able to prioritise and meet deadlines whilst remaining adaptable to a fast-moving news agenda?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack below. 

If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 02nd October 2026

Harris Hill is delighted to be partnering with a well-established children’s charity in London in their search for a Deputy Play Manager.

Full-time | £36,000 per annum

The charity has been supporting children, young people and families for over 25 years through a range of play, family support and youth programmes. Their Ofsted-registered after-school and holiday play schemes provide children aged 4–11 with safe, engaging and nurturing environments to explore, grow and thrive.

As Deputy Play Manager, you’ll play a key leadership role within the play service, helping to design, deliver and evaluate a high-quality programme of activities. You’ll support the Play Manager in day-to-day operations (including managing enquiries/collection of fees), team management and ensuring compliance with all safeguarding, health and safety, and Ofsted standards.

This is a hands-on role combining leadership, planning, and active delivery — you’ll work directly with children and families to create safe, inclusive, and stimulating play environments.

About You

Essential skills and experience:

• Level 3 qualification (or above) in Playwork, Early Years, or a related field.
• Minimum of three years’ experience working directly with children aged 4–11.
• Strong understanding of EYFS and Ofsted requirements.
• Experience planning and delivering engaging, age-appropriate play activities.
• Confident leading active, outdoor or adventure-based play.
• Sound understanding of safeguarding and child protection.
• Excellent communication and team leadership skills.
• Strong organisational and IT skills.

Desirable:

• Experience supporting children with additional needs or from diverse backgrounds.
• Experience supervising others or managing volunteers.
• Knowledge of current issues affecting children and families.
• Relevant training such as paediatric first aid or food hygiene.

Play is at the heart of what they do — the organisation believes that every child deserves the opportunity to enjoy a happy, fulfilling childhood through both free and guided play experiences.

If you’re passionate about play, child development and helping young people thrive, we’d love to hear from you.

For more information, please submit your CV to

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

PR Officer (Research and Campaigning) 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a PR Officer (Research and Campaigning), to join our Marketing and Communications team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Do you have a Bachelor’s degree in public relations, media communications or a related field, or similar professional level of experience of at least two years?
• Are you experienced in working in a science communications and/or policy communications role?
• Have you got a demonstrable track record of generating impactful PR coverage?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack below. 

If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 02nd October 2026

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

You’ll be at the helm of a busy, welcoming centre that brings residential stays, day visits, camping and outdoor activities to guiding groups, schools, youth groups, corporate teams, families and friends. That variety is part of what makes the role so rewarding. No two days look the same, and that’s exactly the point.
This is a senior role with real scope and real responsibility. You’ll lead a team, set the tone for high standards across the site, manage the practical realities of running a working centre, and help shape its future direction in line with Girlguiding Anglia’s values and ambitions. You’ll have the chance to think strategically about where the centre goes next while staying hands on with the day to day running that keeps a place like Hautbois thriving.
We’re after someone positive, proactive and organised, who leads with warmth as much as with structure. You’ll need to be comfortable holding multiple priorities at once, calm under pressure, and genuinely motivated by creating great experiences for the people who come through the centre’s doors. If you enjoy variety, thrive on responsibility and want your work to have a visible, lasting impact, this role offers all of that in abundance.
The role is based at Hautbois, right in the Norfolk countryside. Flexible working may be possible where it suits the business, though some evenings and weekends will be part of the job given the nature of a residential site. The centre isn’t easily reached by public transport, so a car and full driving licence are essential for commuting and the occasional meeting further afield.
In return, you’ll get free parking, office drinks and snacks, a holiday allowance that grows with your length of service, and modern IT and working facilities to support you in the role.
This role might also suit candidates with backgrounds as an activities manager, camp manager, adventure manager, outdoor learning manager or residential centre manager.
 

Operational Manager – Supported Housing

We are seeking an experienced Operational Manager to lead two specialist supported housing services, helping people build independence through recovery, housing and employment.

Position: Operational Manager – Supported Housing
Salary: £36,729 per annum, plus £1,218 Essential User Car Allowance and management on-call allowance
Location: Brighton
Hours: 37 hours per week
Contract: 12-month fixed-term contract 
Working pattern: Hybrid – up to one day per week working from home, with additional flexibility when report writing
Closing date: CVs will be reviewed on a rolling basis, so early application is encouraged.

About the role

This is a fantastic opportunity to lead two established supported housing services helping people experiencing homelessness, recovery from substance use and barriers to employment to move towards greater independence.

You will manage two small, experienced teams across services providing shared accommodation in Brighton. While each service has its own remit and outcomes, both focus on providing safe accommodation alongside the support people need to rebuild their lives through recovery, employment, training and increased independence.

Key responsibilities will include:

• Leading, supporting and developing staff through supervision, appraisals, training and performance management
• Ensuring services operate safely, effectively and in line with agreed outcomes
• Managing referrals and supporting effective client pathways and move-on
• Overseeing safeguarding, health and safety, risk assessments and operational compliance
• Developing strong relationships with voluntary, statutory and specialist partner organisations
• Monitoring performance, budgets, data and service outcomes
• Producing reports for stakeholders and funders
• Supporting continuous service improvement and learning
• Participating in a paid management on-call rota

About you

You will be an experienced and resilient people manager with a professional background in supported housing, homelessness, addiction and recovery, social care or complex needs.

You will have experience of line management and team supervision, alongside the ability to manage competing priorities, risk and challenging situations. Knowledge of Psychologically Informed Practice and Trauma Informed Care is important, as are strong communication, partnership-working and report-writing skills.

Above all, you will be someone who can support and motivate both staff and clients while maintaining high standards of safety, accountability and service delivery.

About the organisation

You will be joining an established Sussex charity supporting people to overcome disadvantage and achieve greater independence.

Other roles you may have experience of could include Supported Housing Manager, Service Manager, Housing Services Manager, Recovery Services Manager, Homelessness Services Manager, Supported Accommodation Manager, Complex Needs Manager, Operations Manager or Social Care Manager.

Further Note: 

Using AI in your application

We recognise that AI tools such as ChatGPT, Copilot Chat and Gemini can be helpful when preparing an application. However, we want to hear about your experience and skills in your own words, so we ask that you minimise the use of AI.

Please provide clear, genuine examples of how your skills and experience meet the requirements of the role. The STAR model can be helpful when structuring your examples.

Applications are reviewed by at least two hiring managers and AI is not used to assess applications. Applications that rely heavily on AI can sound generic and make it difficult to understand your individual experience, so please make sure your application reflects you.

This is an exciting new role at LEF that will play an important role in helping the foundation sustain a supportive, inclusive and values-led workplace where colleagues are able to do their best work and have a sense of belonging at LEF. The postholder will lead on people matters, policy and process improvement, performance reviews, training and development, and will work closely with colleagues to help embed LEF’s Power, Culture and Inclusion programme in everyday practice.

The post holder will work closely with the Operations Manager, who leads on HR administration across LEF, and will report into the Director of Operations. The role will lead on effecting change at LEF, both through ensuring the necessary policies and processes are in place and also through cultural change.

The People and Culture Lead will work closely with LEF’s Change Team to ensure that a collaborative approach is taken.

The Change Team is a cross-departmental working group of colleagues who meet regularly to drive LEF’s approach to PCI. 

Farm Discovery Programme Manager

Salary: £40,170 | Home-based | 35 hours per week | Permanent

This is a varied senior role combining programme leadership, team and contract management, quality assurance, safeguarding, data and financial oversight, partnership development and programme improvement.

You’ll ensure our Farm Discovery team has the clarity, support and resources they need to deliver consistently high-quality educational experiences for children from disadvantaged communities. You’ll also use data, feedback and evaluation to improve the programme, develop partnerships and contribute to its future growth and development.

We’re looking for someone who:

• Has a strong track record in programme management and leading complex delivery
• Is outstanding at enabling and leading educators and dispersed teams
• Understands the primary education context in England
• Can build strong relationships with schools, farmers, funders and partners
• Has experience of quality, safeguarding, health and safety and risk management
• Is confident using data, managing budgets and improving systems and processes
• Can communicate effectively and work collaboratively across an organisation
• Shares our commitment to creating meaningful opportunities for children experiencing disadvantage

The role is home-based, with regular travel across England and North Wales, including overnight stays, an essential part of the role. Reasonable travel and accommodation expenses are covered.

Hours: 35 hours per week, with flexible working arrangements considered, including slightly reduced or compressed hours for the right candidate.

Closing date: Thursday 8 October 2026, midday.
CVs not accepted for this role. Please see our website for more information.

Worcester Community Trust (WCT) is looking for a Director of Services to provide strategic and operational leadership for our community-based services. The postholder will be responsible for ensuring services are high quality, responsive to local need, financially sustainable and delivered in line with contractual, legal and organisational requirements.

The role will provide leadership and oversight to relevant Contract Managers, Team Leads and service teams, ensuring effective performance management, contract delivery, budget control, risk management, partnership working and continuous improvement. The postholder will contribute to WCT-wide strategy and work closely with the CEO, fellow Senior Leadership Team members and the Board of Trustees.

About Worcester Community Trust

Worcester Community Trust (WCT) is a registered charity that runs six community centres across Worcester, providing facilities and services for people of all ages. We aim to be at the heart of thriving communities — connecting people, building confidence, and empowering positive change.

Our services aim to increase feelings of wellbeing, reduce loneliness and isolation, offer specialist support for survivors of domestic violence, support people into training, education and employment and work with people to deliver local services especially for young people, families and older people.

Vision: To work with residents to build communities where people feel connected, supported and empowered

Mission: Bringing Communities Together by enabling the provision of services and activities for all.

Our values:

• Collaborative – we acheive more together with local people and partners.
• Inclusive – we welcome diversity and value uniqueness.
• Ambitious – we drive progress through innovation and creativity.
• Delivering Excellence – we invest in our people and infrastructure to provide high-quality services.

Key Areas of Responsibility

Strategic Leadership and Service Development

• Contribute as a key member of the Senior Leadership Team to WCT’s organisational strategy, business planning and future development.
• Provide strategic leadership for the community-based services portfolio, ensuring services remain relevant, effective and aligned with WCT’s mission, values and strategic priorities.
• Use service data, community insight, evaluation and feedback to identify opportunities for improvement, innovation and growth.
• Work with the CEO and colleagues to identify funding and partnership opportunities that support the sustainability and development of services.

People Leadership and Management

• Lead, support and develop managers and team leads within the service area, setting clear expectations and ensuring effective supervision, performance management and communication.
• Promote a positive, accountable and inclusive culture that encourages teamwork, professional development, initiative and continuous improvement.
• Ensure staffing structures, deployment and resources are appropriate to contractual requirements, service demand and available budgets.
• Support recruitment, induction, development and, where required, formal peoplemanagement processes in line with WCT policy.

Contract, Performance and Quality Management

• Oversee the implementation and delivery of multiple contracts, grants and commissioned services across the community-based portfolio.
• Ensure clear systems are in place to monitor outputs, outcomes, quality, contractual milestones and service-user experience.
• Analyse quantitative and qualitative information and produce clear, accurate reports for funders, commissioners, the CEO, Senior Leadership Team and Board of Trustees.
• Ensure subcontracted or partner-delivered activity is appropriately monitored and managed where applicable.
• Address underperformance promptly and support managers to implement effective improvement plans.

Financial Management and Sustainability

• Lead the development and management of service budgets, including budgets of significant value, ensuring expenditure remains within agreed funding and organisational parameters.
• Monitor income, expenditure, forecasts and variances in partnership with the Head of Finance & Resources and relevant managers.
• Ensure resources are used efficiently and that services demonstrate value for money and financial sustainability.
• Contribute to funding applications, tenders, business cases and service-costing activity where required.

Risk, Governance and Compliance

• Identify, assess and manage risks relating to service delivery and ensure significant risks are escalated through WCT’s organisational risk-management arrangements.
• Ensure services comply with contractual requirements, WCT policies, data protection requirements, safeguarding arrangements and relevant legislation and guidance.
• Contribute to the development and review of organisational policies and procedures within the postholder’s areas of responsibility.
• Maintain appropriate professional boundaries, confidentiality and information-governance standards.

Partnerships and Representation

• Develop and maintain strong relationships with commissioners, funders, statutory agencies, VCSE organisations, local communities and other partners.
• Represent WCT professionally at strategic and operational partnership meetings, networks and forums.
• Promote collaboration across WCT services and with external partners to improve pathways, reduce duplication and strengthen outcomes for local people.
• Protect and enhance the reputation of WCT in all internal and external relationships.

Safeguarding, Health & Safety and Organisational Responsibilities

• Actively promote a culture in which safeguarding is everyone’s responsibility and ensure
  concerns within the service area are managed and escalated in accordance with WCT
  procedures.
• Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
• Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
• Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
• Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.

• Adhere to WCT’s safeguarding, Health & Safety, GDPR, equality, professional boundaries, social media and Code of Conduct requirements.
• Complete mandatory training and maintain the knowledge required for the responsibilities of the role.
• Promote equality of opportunity, dignity and respect for employees, volunteers, partners and service users.
• Undertake other duties commensurate with the seniority and responsibilities of the post, as reasonably required by the CEO.

For full details including a Person Specification, please download the Recruitment Pack here

What you get…

• Be part of an amazing, welcoming passionate community.
• Put your skills to use to create positive social impact.
• A voice and input into shaping and influence services and decisions.

What we offer…

• Holiday – 25 days plus bank holidays (pro-rata for PT staff) plus an extra day of birthday leave and two additional self-care days
• Commitment to continued professional development
• Access to Westfield Health which provides a range of benefits towards health & wellbeing as well as support with essential healthcare (after completion of probationary period)
• Free Parking
• Life Assurance and a pension contribution of 3%
• Access to professional bereavement and probate support
• An annual celebration and investment review
• A blue light card scheme

Representing the City

WCT is committed to equality of opportunity, fairness and inclusion, and to being representative of the communities we serve. We welcome applications from people with a wide range of backgrounds, perspectives and experiences.

To apply please visit our website.

Closing Date: Sunday 4th October 2026

📝 Contract: Permanent, 37.5 hours per week, Monday to Friday | Centre operating hours 8:00am–4:00pm
🚗 Travel to regional sites required (travel reimbursed and free parking available)

Are you an experienced Registered Nurse or Midwife leader looking for an opportunity to influence clinical excellence, develop high-performing teams and make a meaningful impact on patient care? At MSI UK, we're looking for a passionate and inspiring Clinical Services Matron to lead our established clinical team in Oxford and support service delivery across Reading and Chesham.

This is a unique opportunity to join a well-supported, values-driven organisation where you'll play a pivotal role in shaping clinical standards, enhancing client experience, and driving a culture of continuous improvement. If you're looking for a leadership role that combines strategic influence, operational collaboration and hands-on clinical leadership, we'd love to hear from you.

Why This Role Stands Out

As Clinical Services Matron, you'll be joining a mature and established service with a strong clinical infrastructure already in place. You'll be supported by experienced clinical leaders, including Clinical Team Leaders, Professional Development and Safeguarding Leads, enabling you to focus on what you do best: developing people, improving services and delivering exceptional care.

What We're Looking For

Essential

• Registered Nurse or Midwife with current NMC Adult registration
• Previous people management and clinical leadership experience
• Strong understanding of clinical governance, quality and patient safety
• Experience leading and developing healthcare teams
• Excellent stakeholder engagement and relationship-building skills
• Ability to travel regularly between Oxford, Reading and Chesham

Develop Your Leadership Career

Whether you're already working in a Matron role or looking to step into a broader leadership position, you'll have access to ongoing development opportunities, leadership support and the chance to contribute to strategic service improvements across the region.

How can MSI UK benefit you?

We offer a supportive, values-driven environment where your contribution is recognised and rewarded:

💰 Financial & Rewards: Aviva pension (up to 5% employer contribution), Blue Light Card discounts (4,000+ perks), Cycle to Work scheme, season ticket loan, and long-service recognition rewards.

🧘 Wellbeing & Work–Life Balance: Opportunity to buy and sell annual leave, 24/7 GP access and EAP via Westfield Health, an extra day off for your birthday, accredited Mental Health First Aiders, family-friendly policies and a national employee recognition programme.

📈 Learning & Career Development: Clear career pathways, paid training and development, accredited apprenticeships, and learning agreements to support your professional growth.

Job Title: Supporter Experience Officer - VAC173

Working Hours: 37.5 hours per week (flexible working by agreement). It is expected that work will sometimes be required outside normal working hours. However, time off in lieu is offered in accordance with the policies and procedures.

Salary: Circa £30,000 per annum

Contract: Fixed Term 12 Months (Maternity Cover)

Deadline: Wednesday 30th September 2026

Interviews to take place: CV's will be considered as they are received. Shortlisted applicants will be contacted by telephone in the first instance.

Location: Leeds Hospitals Charity offices with occasional opportunity to work from home.

Please include a cover letter or short supporting statement explaining why you're interested in joining Leeds Hospitals Charity and how your skills, experience and values make you a great fit for the role.

Who are Leeds Hospitals Charity?

Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing. We bring together thousands of donors to make a meaningful difference for patients across Yorkshire, funding life-saving equipment, treatments, rare disease research and vital comforts where they are needed most.

Why This Role?

The Supporter Experience Officer plays a key role in delivering an outstanding, person-centered experience for supporters, patients, volunteers and staff. As a first point of contact, the postholder will provide excellent supporter care through the management of enquiries, donations, supporter communications and stewardship activities.

Your role will support the delivery and continuous improvement of supporter journeys, helping to ensure supporters receive timely, relevant and engaging communications that build loyalty, strengthen relationships and encourage long-term support. The Supporter Experience Officer will also provide volunteer co-ordination and operational support, contributing to an efficient, responsive and supporter focused fundraising team.

What We’re Looking For

• Experience delivering excellent customer service, supporter care or stakeholder engagement within a charity, healthcare, public sector or commercial environment.
• Strong communication and interpersonal skills, with the ability to build positive relationships with supporters, volunteers, patients, colleagues and other stakeholders.
• Experience managing enquiries and communications across multiple channels, including telephone, email and digital platforms.
• Excellent organisational and administrative skills, including record management, donation processing and maintaining accurate documentation.
• Experience using CRM databases and Microsoft Office applications for data management, reporting and supporter administration.
• Strong attention to detail, with a commitment to maintaining high standards of data quality, accuracy, confidentiality and GDPR compliance.

Key Responsibilities:

• Act as a first point of contact for supporters, responding to enquiries professionally and providing an outstanding supporter experience across all communication channels.
• Manage supporter records and administrative processes, including donation processing, Gift Aid administration, data management, reporting and supporter stewardship, ensuring accuracy, compliance and timely donor thanking.
• Build and maintain positive relationships with supporters, patients, volunteers and Leeds Teaching Hospitals NHS Trust staff, strengthening engagement, loyalty and connection to the charity’s impact.
• Lead the development and continuous improvement of supporter journeys, using feedback and insight to enhance satisfaction, retention and improve fundraising outcomes.
• Co-ordinate volunteer recruitment, induction, training, support and task allocation, ensuring volunteers have a positive and rewarding experience while maximising their contribution.

Full Job Description can be found on our website.

Benefits:

· 27 days holiday a year plus bank holidays with the option to buy additional holiday.

· Flexible and Hybrid Working

· Annual pay review

· Birthday Day (Paid day off on your Birthday)

· Additional holidays based on length of service

· Volunteering Days

· Unlimited access to our online Learning & Development Portal

· Pension scheme- 5% employer contribution

· Health & Wellbeing support including:

o access to Employee Assistance Programmes and trained Mental Health First Aiders

· Life Insurance Protection

· Cyclescheme

· NHS Blue Light Card and Discounts

As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.

Leeds Hospitals Charity is committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our recruitment practices support this by ensuring all employment positions are subject to a fair, and robust recruitment process, relevant to the role. This may include interviews, assessments, pre‑employment checks, including DBS checks, references, and an appropriate probationary period.

Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity.

Registered Manager (Support & Care Coordinator), L’Arche Ipswich

ABOUT THE ROLE

Hours of work: 37.5 hours per week 

Salary: £38,870.89 per annum 

Place of work: L'Arche Ipswich

Reports to: Community Leader/Director, L’Arche Ipswich

Contract type: Permanent, full-time

Closing date: Monday, 12th October, at 9 am

Discover what makes L’Arche a rewarding place to work – explore our employee benefits here.

Main purpose of the role

We are looking for a passionate, caring and proactive Registered Manager who will be responsible for the day-to-day management of a high-quality, person-centred care and support service for adults with learning disabilities. 

The right candidate will lead a supportive team of two House Leaders, working across two locations, and will support the Community Leader in enabling the Community to grow and flourish while ensuring our care and support is not only consistent with CQC requirements but also with the values of L’Arche. 

ESSENTIAL CRITERIA:

• At least a level 3 Health and Social Care qualification.
• Capability to complete a level 5 qualification in leadership/management in Social Care.
• Knowledge and experience in social care or supported living is a key requirement for this role, but we’re also looking for someone with a commitment to our values and the ability to inspire others. 
• Demonstrable experience of a minimum of 2 years of management experience in social care, including supervisory experience in health and social care. 
• Experience of managing or being involved with CQC inspections in a social care environment.
• Knowledge of current care and support legislation and good practice, including adult protection and capacity issues. 
• Experience in leading and working with teams to provide high-quality support and care to people with learning disabilities. 
• Ability to manage the performance and development of others: to be able to assess, give feedback, manage conflict and make evaluative judgements about the performance of staff and volunteers. 

You may have held these job titles in the past: Support & Care Coordinator, Registered Manager, Service Manager, Deputy Registered Manager, Deputy Care Manager, Assistant Service Manager, Senior Service Manager, Head of Care, Senior Operations Lead, Learning Disability Services Manager, Head of Mission and Community Life, Health & Social Care Manager, Local Authority Commissioning Lead.

You can find more details about L'Arche Ipswich here.

A full job description and person specification can be found in the Recruitment Pack.

To apply, please submit your CV and answer the questions from our online application form. 

The closing date for applications is Monday, 12th October, at 9 am.

• First stage interviews will take place on 21 October via Microsoft Teams.
• Second stage interviews will be in person with the community (date to be confirmed).

However, we encourage you not to wait until the closing date to submit your application, as we may begin interviewing strong candidates before then.
We also reserve the right to close the advert early if we receive enough suitable applications.

Please also read our privacy notice for job applicants.

EASST is an international NGO promoting road safety and sustainable mobility across Eastern Europe and Central Asia.

We believe local voices are essential to saving lives and bringing lasting change so we form long term partnerships with local civil society organisations, uniting their on-the-ground knowledge with national and international expertise to deliver evidence-based solutions that are grounded in the local reality.

Across our region, fatality rates are more than twice the European average and can cost up to 4% GDP, yet road safety still doesn't get the priority or investment it needs.

Today, rapidly escalating vehicle numbers are straining urban infrastructure, challenging existing road safety frameworks, and contributing to poor air quality and higher carbon emissions.

Our projects are focused on long-term change, connecting the dots between road safety and sustainable mobility and supporting communities in the transition toward safer, more inclusive transport networks that reduce casualties, strengthen climate resilience, and support sustainable economic growth.

EASST also operates EASST Expertise Ltd, an international road safety consultancy and wholly owned trading subsidiary. EASST Expertise draws on a wide network of specialists to support, advise and manage road safety projects across the world, with all surplus revenues returned to support EASST's charitable work.

Why join EASST?

EASST is a small organisation, and this is a varied role with significant responsibility. You will have the opportunity to work across the full project cycle, from developing new ideas and proposals through to delivery, evaluation and learning. You will work directly with our partners across the region, international experts and major funders, and have real scope to influence how our programmes develop.

Working in a small team means being prepared to get involved across different areas of our work and to take responsibility when needed. In return, the role offers considerable autonomy and variety, and the opportunity to see the direct impact of your work.

Role overview

As Programmes Manager, you will play a central role in EASST’s small team, managing a varied portfolio of road safety and sustainable mobility projects across Eastern Europe and Central Asia. Reporting to the Director General, you will take responsibility for projects across their full lifecycle – from project development and planning through to delivery, monitoring, reporting and evaluation.

Working closely with our network of local civil society partners, you will ensure projects are delivered on time, on budget and to a high technical standard. You will build strong, trusted relationships with our local civil society partners, support their organisational and technical development, and combine their on-the-ground knowledge with international technical expertise to influence policy and practice.

This is a hands-on role in a small organisation. Alongside managing programmes, you will contribute to new business development, organisational strategy and wider EASST activities as needed.

Key responsibilities

• Manage a portfolio of road safety and sustainable mobility projects across EASST's partner countries, ensuring high-quality delivery against agreed objectives, timelines and budgets.
• Oversee project planning, work plans and budgets, monitoring progress and flagging risks or delays early, with proposed solutions.
• Ensure projects are technically sound, evidence-based and aligned with international road safety good practice.
• Support the development of new project proposals and concept notes, including budgeting, log frames/theories of change, and donor-specific requirements.
• Build and maintain strong, trusted relationships with partner organisations, supporting them to strengthen organisational and technical capacity, including through monitoring visits and technical support missions.
• Develop and maintain project monitoring frameworks, tracking outputs, outcomes and impact, and capturing lessons learned to inform future programme design.
• Prepare high-quality narrative and financial reports for donors, ensuring accuracy and compliance with requirements and deadlines.
• Manage project budgets and financial compliance, working with the Director of Operations and Finance to monitor spend and forecast against donor rules.
• Identify and manage programmatic, financial, reputational and safeguarding risks, ensuring compliance with EASST's policies throughout.
• Collaborate with colleagues across EASST and represent EASST with donors, partners and other stakeholders, contributing to organisational strategy, business development, and communications outputs as needed.

Person specification

Essential

• Proven experience managing international development or NGO programmes.
• Experience managing project budgets and donor reporting, with a good understanding of donor compliance requirements (e.g. development banks, trusts, foundations or bilateral donors).
• Experience with monitoring and evaluation frameworks and tools.
• Experience working with and supporting local civil society or partner organisations.
• Strong project management skills, including planning, monitoring and risk management.
• Excellent written and verbal communication skills, with experience producing high-quality reports and proposals.
• Ability to manage multiple projects and priorities simultaneously, working independently and as part of a small team and taking responsibility when needed.
• Cultural sensitivity and experience working across diverse international contexts.
• Willingness and ability to travel internationally.

Highly desirable

• Experience of road safety programmes and a strong understanding of road safety principles, data and evidence-based interventions.
• Experience of sustainable mobility programmes, including areas such as active travel, inclusive mobility, public transport or low-carbon transport.
• Experience working in Eastern Europe and Central Asia, or a comparable region.
• Experience of new business development or proposal writing for institutional donors.

Desirable

• Russian and/or another regional language.
• Degree or professional qualification in a relevant field (e.g. transport, development, public health).

Terms and Conditions

• Location: Based in the United Kingdom, with the right to work in the UK. The team currently works remotely with no office base.
• Travel: Travel may be required within the UK to Team meetings as well as within the region served by EASST and to conferences and other events.
• Hours: This is a full-time post. Some flexibility will be required to accommodate international travel and occasional meetings with partners and funders across different time zones.
• Salary: The salary offered for this post is £40–50K (depending on experience) plus 10% pension contribution and 30 days holiday per year.

We recognise that excellent candidates may not meet every aspect of the person specification. If you have strong international programme management experience and believe your skills and experience could transfer well to EASST's road safety and sustainable mobility work, we would encourage you to apply.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to our 5 country offices worldwide, we also work with multiple partner offices focusing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Governance & Performance Manager ensures effective organisational governance, performance oversight, and alignment between strategy and delivery.

The postholder is responsible for leading the coordination of governance processes, Board and Committee cycles, organisational performance frameworks, strategic project management and executive reporting. The role ensures that organisational priorities are translated into clear plans, supported by strong metrics and KPIs, tracked effectively, and reported with accuracy, insight, and consistency.

Working closely with the CEO and Leadership Team, the role strengthens accountability, and enables data-driven decision-making through high-quality performance reporting and analysis.

A key focus of the role is to develop and embed an integrated business planning and performance management framework, ensuring alignment between departmental KPIs, strategic objectives, and organisational outcomes.

The Governance and Performance Manager owns design, judgement, quality assurance and insight, whereas the Governance and Performance Officer owns coordination, tracking, records, follow-up and administrative support.

About the Role:

1. Lead the planning and coordination of Board and Committee cycles, including forward planning, agendas, papers, and meeting schedules.
2. Ensure Board and Committee papers are high-quality, timely, and aligned with governance standards.
3. Oversee Board and Committee minute-taking, action tracking, and follow-up to ensure effective implementation of decisions.
4. Develop high-quality, insight-driven performance reports for the CEO, Leadership Team and Board.
5. Provide analysis, trends, and actionable recommendations to support leadership decision-making.
6. Lead the planning, coordination and development of the organisation’s annual report, ensuring alignment with strategic priorities, performance data and organisational achievements as well as the timelines of external auditors, trustees and statutory requirements.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.

This role operates on a hybrid working basis, with a requirement to work from the office for two/three days per week, and additional days where required to meet organisational needs.

To be successful in this role, you will need:

1. Degree or equivalent experience in business, management, public administration, or related field.
2. Significant experience in supporting Trustees and Leadership in organisational governance.
3. Significant experience in performance management and organisational reporting.
4. Experience coordinating complex organisational initiatives or projects.
5. Ability to summarise complex information and present clear, actionable recommendations
6. Ability to manage competing priorities and work under pressure.

Why you should apply:

Join Muslim Aid as our Governance & Performance Manager and play a key role in strengthening governance, driving organisational performance, and supporting strategic decision-making. Working closely with the CEO and Leadership Team, you'll help translate strategy into measurable outcomes, lead governance and performance reporting, and embed effective planning frameworks across the organisation. We’d love to hear from you if you're passionate about governance, performance improvement, and making a meaningful impact through strong organisational leadership.

Benefits you will enjoy working for us: 

• 25 days’ annual leave + 4 Privilege days
• Hybrid working - 2/3 days per week in the office
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Pre-employment Checks:

Due to the nature of our work with children and vulnerable communities, Muslim Aid operates rigorous safeguarding and Protection from Sexual Exploitation and Abuse (PSEA) procedures in our recruitment process. We are committed to the prevention of sexual abuse and exploitation and adopt a zero-tolerance approach to SEA. As a result, any employment with Muslim Aid is subject to the following checks prior to your start date:

• Satisfactory professional references, including safeguarding-specific enquiries.
• A Basic Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable.
• A review of right-to-work documentation for the country in which the role is based. 

We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, or age. 

Only shortlisted candidates will be contacted. Applications will be accepted until the closing date. However, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

Following the successful set up of THINK Recruitment, we are looking for a Senior Recruitment Consultant to lead THINK Recruitment to provide capacity and focus in the right areas to generate future growth.

This is a role with a real opportunity to take ownership and make a visible contribution to THINK’s growth. You’ll have responsibility for developing client relationships, winning and delivering recruitment and interim assignments, building our candidate networks and representing THINK externally. There’s also scope to shape how we develop our presence in the fundraising recruitment market through thought leadership, events and partnerships.

For someone who is ambitious and enjoys the commercial side of recruitment, there’s plenty of room to grow. You’ll work closely with the wider THINK team and have the opportunity to build strong relationships with senior clients, develop your market knowledge and take ownership of areas of the business.

It is essential the successful candidate has experience delivering recruitment campaigns, ideally within the third sector. Experience in fundraising or supporting fundraising recruitment would also be helpful. THINK Recruitment places high value on ethical and accessible recruitment practise, so a commitment to running inclusive recruitment campaigns is also key.

To apply, please download the Candidate Pack and send your CV to THINK to express interest. A member of our team will be in touch with the next steps of the process. 

Interviews are expected to be two rounds: 

· Stage 1 interviews (virtual): W/C 19th October 2026

· Stage 2 interviews (potentially in person): Monday 26th or Wednesday 28th October 2026