Children and young people team manager jobs
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking 2 x confident, organised, Team Leaders to lead our Witness Service Referral and Information Centre (RIC), the first point of contact for witnesses and professionals within the criminal justice system (CJS). You will play a pivotal role in ensuring that victims and witnesses receive high-quality, timely, and compassionate contact at their entry into the witness journey.
We are looking for someone who brings strong people-management experience, exceptional communication skills, and a commitment to building a supportive and high-performing team. You'll lead Triage and Early Intervention Officers, contacting and providing information to clients and working closely with the Witness Care Unit (WCU) to ensure our Witness Service meets initial contractual and quality standards.
There are 2 roles that are full-time working 37.5 hours per week and are both home-based with occasional travel.
If you're motivated by service excellence, partnership working, and empowering people to perform at their best, we would love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Team Leader - Witness Service (RIC),
You will:
- Lead the delivery of the Witness Service within the RIC, ensuring a high-quality, safe, and consistent initial contact and assessments for all witnesses.
- Line-manage Triage officers, supporting recruitment, training, development, performance, and wellbeing.
- Oversee daily case allocations, ensuring witnesses receive timely assessments, tailored support, and appropriate referrals.
- Ensure accurate and compliant data entry, audits, reporting, and monitoring of KPIs and quality standards.
- Manage rotas, resource planning, and service coverage across the RIC.
- Promote excellent communication across teams, facilitating team meetings and sharing learning.
- Build and maintain effective relationships with stakeholders, including the WCU, other statutory and voluntary partners.
- Foster an inclusive, trauma-informed, person-centred approach that recognises diverse needs and vulnerabilities.
- Provide leadership that champions continuous improvement and maintains the dignity, safety, and wellbeing of witnesses.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have:
- A strong understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience delivering services in demanding environments with a focus on customer experience and service excellence.
- Experience providing guidance, support, or crisis management to staff or service users.
- Excellent communication, negotiation, and advisory skills, both written and verbal.
- The ability to work without direct supervision, manage competing demands, and maintain organised and methodical working practices.
- Experience gathering, analysing, and reporting information from multiple sources.
- Sound IT skills, including the use of Microsoft Office and case management systems.
- Commitment to safeguarding, equality, diversity, and inclusive practice.
Additional Information
- This role involves exposure to emotionally demanding situations and requires resilience and emotional maturity.
- Some travel across England and Wales to meet with direct line reports may be required.
- Rota evening or weekend work may be necessary to meet service needs.
- An enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defense. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
About Rockinghorse Children’s Charity
Rockinghorse Children’s Charity supports sick and disabled children across Sussex. We support babies, children, and young people, along with their families, at The Royal Alexandra Children’s Hospital and The Trevor Mann Baby Unit in Brighton and all the specialist children’s wards and baby units throughout Sussex.
We deliver and fund projects that enable doctors and nurses to do more. All of projects are led by the needs of children and young people and their families – the lifesaving medical equipment, the support for parents and families, the toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell.
Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years, and in that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners, and the Sussex community to ensure children can be children no matter now sick they are.
We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies, and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up.
About the role
Rockinghorse delivers more than 70 impactful projects each year to support sick and disabled babies, children, and young people across Sussex. As our programmes grow, we are seeking a highly organised and proactive Project Coordinator to support the day‑to‑day delivery of our projects and services.
Reporting to the Senior Projects Manager, this role will play a vital part in ensuring our projects run smoothly on time and on budget. You will work closely with NHS Champions (doctors, nurses, and healthcare professionals), internal colleagues and external partners to help coordinate activities, gather information, maintain accurate records, and support the successful delivery of all our projects.
This is a hands‑on, operational role, offering an opportunity to develop project management skills within a friendly and impactful children’s charity. You’ll play an important part in ensuring our projects make a meaningful difference to children and families across Sussex.
The location of this position is a mixture of office and site visits within Sussex.
Duties of the role
Delivering incredible projects that save and improve lives.
Rockinghorse delivers and funds around 70 projects per year – supporting sick and disabled children in hospital.
Project Delivery & Day‑to‑Day Coordination
· Support the administration, coordination, and delivery of Rockinghorse projects across Sussex.
· Maintain project schedules, trackers, documentation, and communication logs.
· Organise meetings, site visits, check‑ins, project reviews, and installations.
· Coordinate logistics for small projects, including ordering items, liaising with suppliers, and arranging deliveries.
· Ensure accurate filing and record‑keeping across all project documentation.
· Prepare project reports for internal use.
· Support the Senior Projects Manager on the scoping out, development and implementation of new areas of work and projects for the charity.
· Maintain records on the projects database ensuring all records are accurate and up to date.
· Co-ordinate seasonal projects (e.g. Easter, Christmas) including collections and deliveries with supporters and beneficiaries.
Working with NHS Staff & Project Champions
· Support NHS staff and Rockinghorse Champions and NHS staff to develop and submit project proposals.
· Be a point of contact for day‑to‑day project enquiries.
· Organise and deliver our biannual Projects Days, including scheduling, logistics, communication and follow‑up.
· Build positive working relationships with doctors, nurses, and healthcare teams to support smooth project development and delivery.
Monitoring, Evaluation & Impact
· Collect data, feedback, photos, and evaluation information for all projects.
· Support the Senior Projects Manager with implementing the charity’s impact and evaluation frameworks.
· Help prepare impact summaries for fundraising, communications, and reporting purposes.
· Maintain accurate monitoring records for project KPIs and outputs.
Internal Communication & Cross‑Team Support
· Provide regular updates to colleagues across Fundraising, Communications and Operations.
· Assist in preparing content and information for marketing and donor stewardship.
· Coordinate seasonal projects (e.g. Easter, Christmas) including packing, delivery, and volunteer support.
Operational & Administrative Support
· Assist with central office admin tasks related to project delivery.
· Support the organisation of project‑related events.
· Help maintain project files, compliance records, and data protection requirements.
· Assist with volunteer coordination for project‑related activities where required.
Person specification
Essential experience, skills, and knowledge for the role:
- Experience supporting the coordination or administration of projects, programmes, or multi‑stakeholder activities.
- Strong organisational skills with the ability to manage multiple tasks and deadlines.
- Excellent communication and interpersonal skills, with confidence working with a range of stakeholders.
- Ability to work proactively, use initiative and solve problems as they arise.
- Good attention to detail and strong record‑keeping skills.
- Competence with Microsoft Office (Word, Excel, Outlook) and willingness to learn new systems.
- Ability to handle confidential and sensitive information appropriately.
- A commitment to the mission and values of Rockinghorse Children’s Charity.
- Knowledge of safeguarding and safe working practices.
Desirable experience, skills, and knowledge:
- Experience working in a charity, NHS, or healthcare environment, with a knowledge of paediatrics, neonates, youth work or other healthcare services working with children and young people.
- Understanding of project evaluation, monitoring, or impact measurement.
- Experience supporting finance, HR, operations, or volunteer functions.
- Familiarity with compliance and data protection (GDPR) requirements.
- Experience with project management or CRM systems (Rockinghorse uses e-tapestry).
Benefits of working for Rockinghorse Children’s Charity:
· 25 days annual leave (prorated for part-time) plus bank holidays.
· An additional day of annual leave on your birthday.
· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.
· Cycle to work scheme.
· Competitive pension scheme.
· Employee and dependants’ health cash plan including access to an online GP and counselling.
· Family leave including maternity, adoption, shared parental and paternity leave.
· Ongoing opportunities for learning and professional development for staff.
· Quarterly reward and recognition days for all staff.
· Opportunity for flexible, hybrid and part-time working.
· Access to Enterprise Car Club.
Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all.
Application Process
To apply, please send your CV and covering letter outlining how you fulfil the nine essential elements of the person specification.
Your covering letter must address your experience, skills, and knowledge against the nine essential elements of the person spec. Applications without a covering letter will not be considered. If you also have any of the five desirable criteria, please outline these too.
If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.
All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.
Estimated Timeframes:
· Application Deadline: midnight 5th April 2026
· Shortlisting: w/c 6th April 2026
· Interviews will be the: 15th or 16th April 2026
Interviews will be with the Senior Projects Manager and the Head of Philanthropy and Development and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).
The interview will also be an opportunity to ask any questions you may have about the role, the charity, and the process of recruitment.
The role will be available from 1 April 2026 (depending on post holder’s availability).
Rockinghorse Children’s Charity supports sick and disabled children across Sussex



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
1MM Regional Manager for London - £33,000 per annum including London Weighting
6mth fixed term contract, extending subject to funding
No sponsorship available - only candidates with Right to Work in the UK status need apply
APPLICATIONS WITHOUT A COVER LETTER WILL NOT BE CONSIDERED
Lead growth. Build partnerships. Drive high‑quality mentoring across the capital.
One Million Mentors (1MM) is looking for an ambitious and relationship‑driven Regional Manager to lead our work across Greater London. You’ll play a central role in expanding our impact, building powerful partnerships, and ensuring young people across the city access high‑quality mentoring opportunities.
What you’ll do
- Establish 100 new, high‑quality mentoring matches each quarter, ensuring mentors and mentees are trained and meeting.
- Meet all quality assurance KPIs and uphold 1MM’s commitment to rigour and good governance.
- Lead the expansion of 1MM across Greater London, securing partnerships with employers, volunteer platforms, schools, colleges, charities, employment programmes, Local Councils and third‑sector networks.
- Digitally match mentoring pairs using the 1MM Platform, supporting users and maintaining accurate programme administration.
- Recruit at least 10 new youth partners each quarter to sustain programme growth.
- Provide clear, regular reporting on progress and performance.
- Contribute to a positive, high‑performance culture, with potential for line‑management responsibilities as the team grows.
What you’ll bring
We’re looking for someone who can demonstrate the following competencies:
- Programme Development & Planning — Experience shaping or delivering programme plans and activities.
- Target‑Driven Delivery — Confidence working to ambitious KPIs and achieving results.
- Partnership Building & Outreach — Ability to identify, engage and secure partners across sectors.
- Programme Facilitation & Recruitment — Skilled in delivering activities and managing recruitment pipelines.
- Stakeholder & Relationship Management — Strong relationship‑builder, including with senior stakeholders.
- Mentoring & Social Action Insight — Understanding of, or commitment to, mentoring and social action.
- People Leadership — Ability to motivate, support and empower staff or volunteers.
- Presentation & Communication Skills — Confident presenting online and in person, adapting to different audiences.
- Digital & Analytical Capability — Competent with IT systems, especially Google Sheets and Excel.
- Personal Effectiveness & Resilience — Self‑motivated, organised, adaptable and quality‑driven.
A commitment to anti‑discriminatory practice, equal opportunities, and inclusive delivery is essential.
What we offer
- A chance to be part of a dynamic, values‑driven organisation creating lasting social change.
- Opportunities to work across the business, public and third sectors, developing innovative approaches to youth potential.
- Access to an Employee Assistance Programme.
- Monthly Learning & Development sessions.
- Three additional Christmas shutdown days (not taken from annual leave).
- 15 hours of volunteering leave per year.
How to apply
Application is made by submitting a CV and a Cover Letter.
The Cover Letter should highlight how you demonstrate these competencies in more detail (guidance is attached).The Cover Letter should also detail why you are interested in the chosen role, why you want to work for One Million Mentors, and how your values match those of our own. The Cover letter should be no more than 1 page of A4. Applications without a cover letter will not be considered.
We encourage applicants from diverse and underrepresented backgrounds to apply to this role.
One Million Mentors is committed to ensuring all necessary steps are taken to protect children and adults at risk from harm. All 1MM staff are expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Any employment with One MIllion Mentors will be subject to the following checks prior to your start date:
-
A self-disclosure form
-
A satisfactory Disclosure and Barring Service (DBS) check
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Receipt of satisfactory references
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Proof of eligibility to work in the UK
Applications should include your notice period and two referees where possible, to be contacted with your permission.
We will be carrying out rolling interviews for these roles so encourage prompt applications to avoid disappointment. The final closing date is 12 noon on Monday 30th March 2026, but we reserve the right to close this application early.
We regret that we will only be able to offer feedback to shortlisted applicants.
To transform our society by connecting one million young people with one million opportunities.



The client requests no contact from agencies or media sales.
Assistant Diocesan Secretary
Based at the Diocesan Office, Rochester (with travel across the Diocese)
Full time (35hrs) | Salary from: £66,485
Are you an experienced senior leader who thrives in complex organisations and enjoys bringing clarity, coordination, and strategic oversight to challenging programmes of work?
The Diocese of Rochester is seeking an Assistant Diocesan Secretary to work closely with the Diocesan Secretary at a significant moment of transformation. Following successful investment through the Diocesan Investment Plan, the Diocese is delivering an ambitious programme of work to support the Called Together vision and strategy.
This is a key leadership role providing oversight of governance, risk, and organisational coordination, ensuring the effective delivery of strategic priorities across the Diocese.
About the Role
You will play a central role in supporting the Diocesan Secretary and senior colleagues in managing governance, risk, and organisational capacity. Your key responsibilities will include:
· Overseeing governance planning, ensuring effective scheduling and coordination of diocesan committees and boards
· Monitoring implementation of actions arising from governance bodies to support organisational delivery
· Leading on the maintenance and monitoring of the diocesan risk register
· Supporting the Diocesan Secretary in responding to national policy developments affecting diocesan functions
· Helping manage internal capacity and performance monitoring as programme activity expands
· Supporting preparation for General Synod and Bishops Council, including planning and correspondence
· Advising colleagues on responding to emerging national policy developments
· Representing the Diocesan Secretary in internal and external meetings when required
· Line managing the Head of Property and overseeing the work of the DAC, Surveyors, and Net Zero teams
About You
We’re looking for someone who:
· Has proven experience in a senior management role, ideally within a charity or values-led organisation
· Has strong governance, risk management, and organisational oversight skills
· Is highly organised and able to manage complex priorities and competing demands
· Has excellent interpersonal and communication skills and can work effectively across teams
· Is resilient, discreet, and able to approach challenges with a solution-focused mindset
· Understands and supports the aims and ethos of the Church of England
It would also be helpful if you:
· Have experience working within the Church of England or a similarly complex organisation
· Are familiar with General Synod, Bishops Council, or equivalent governance structures
· Have experience supporting senior executives or board-level leadership
What we can offer:
• Flexible working and TOIL
• Generous holiday entitlement
• Contributory pension scheme
• Access to an Employee Assistance Programme and counselling service
The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.
We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide range of backgrounds, to help us create a culture of inclusion and belonging.
Closing date for applications: 26 April 2026
Interviews will be held on: TBC
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
The Operations Manager is responsible for overseeing and delivering the day-to-day operations of the Schools Consent Project across England and Wales. In particular, this involves booking and coordinating the delivery of workshops across all educational settings; acting as the first point of contact for legal queries, feedback and safeguarding issues from volunteers and service users; and fostering strong relationships with our schools and partner firms.
Key Responsibilities
Operations and Programme Delivery
- Manage and coordinate the booking of workshops with schools and partner organisations.
- Oversee the scheduling and delivery of workshops, liaising with schools, volunteer lawyers, and internal stakeholders.
- Ensure high standards of programme delivery and participant experience.
- Maintain accurate operational records and systems.
Volunteer Management and Training
- Help organise induction, training, and ongoing development sessions.
- Manage DBS checks and compliance with safeguarding requirements.
- Act as a primary point of contact for volunteers.
Monitoring, Evaluation, and Reporting
- Collect, analyse, and manage feedback and monitoring data from workshops.
- Prepare reports and summaries for internal use, funders, and trustees.
- Use data to support continuous improvement of programmes.
Safeguarding, Complaints, and Risk Management
- Act as the first point of contact for safeguarding disclosures, complaints, and concerns.
- Follow organisational safeguarding and complaints procedures.
- Escalate serious matters appropriately to the Director and relevant authorities.
- Maintain accurate and confidential records.
Outreach, Partnerships, and Growth
- Develop and maintain relationships with schools, and other educational providers.
- Support the Director and Founder in developing and implementing the UK growth strategy, informed by schools/volunteers’ feedback and booking data.
Person Specification
Essential
- Proven experience in operations management, project management, or programme delivery.
- Excellent organisational and communication skills.
- High level of IT literacy, including confidence with digital systems and remote working tools.
- Familiarity with MS365 and Salesforce as our main operations platforms.
- Experience with Xero and basic financial administration.
- Ability to work independently and collaboratively within a remote and distributed team.
- High standards of professionalism, integrity, and confidentiality.
- Strong personal commitment to gender equality, youth empowerment, and reducing sexual violence.
Desirable
- Legally qualified
- Experience working with schools, colleges, or educational institutions.
- Experience working with pro bono departments in law firms.
- Experience in the charity or non-profit sector.
- Knowledge of safeguarding and child protection frameworks.
A covering letter outlining your suitability for the role
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Hub Team Leader to join the Victim of Terrorism Unit team in our national hub for 37.5 hours a week.
Do you want to lead a team and make a difference to victims and survivors of terrorism? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
As a Hub Team Leader you will ensure the delivery of excellent services to victims, both adults and children and young people, in accordance with the service specification and performance targets. You will support and manage operational staff, to ensure that the overall objectives of supporting clients is achieved.
You will work collaboratively with the Operations Manager/ Management Team, to achieve the implementation of the business plan and the development of the service to maximise positive outcomes for clients.
Youwill focus on performance management of direct line reports including the allocation/auditing of cases; collation of service performance reports; measuring KPIs; setting performance targets and undertaking quality compliance. This role will also lead on the development and delivery of training and information packages to a wide range of audiences and will be responsible for managing some of these key relationships.
You will help to support the Operations Manager in delivery of training and information presentations across a range of stakeholders both in person and online. This may require substantial travel and overnight stays
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
37 hours per week / £32,565 per annum / fixed-term Maternity cover (12 Months) / working Monday - Thursday 9.00-1700, Friday 9.00-16.30.
At YMCA DownsLink Group,is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.
Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.
YMCA is our specialist project supporting children and young people across Sussex and Surrey who are affected by, or at risk of, exploitation. Through education, awareness-raising and empowerment, we help young people understand healthy relationships, recognise harmful behaviours, and build safety and resilience.
We now have an exciting opportunity to join our WiSE team as a Child Sexual Exploitation (CSE) Practitioner. In this vital role, you will work alongside the Service manager, an Early Intervention worker, and two experienced Practitioners. You will be co-located with the Exploitation team at Guildford Police Station, working collaboratively with partner agencies to support young people and contribute to multi-agency safeguarding responses.
The role involves a significant amount of lone working and frequent travel across Surrey to meet clients and attend meetings, with occasional travel further afield. Therefore, a full UK driving licence and access to a car are essential.
What you will be doing
In this role, you will hold a caseload of young people aged 10–25 who are vulnerable to sexual or criminal exploitation, providing intensive, person-centred support. You will work closely with professionals across multiple agencies to promote safety, disrupt exploitation, and empower young people to move towards safer, more stable futures. Key Responsibilities:
- Manage a caseload of vulnerable young people, helping them stay safe and move away from the influence of perpetrators.
- Work collaboratively with partner professionals to design and deliver tailored support packages, offering specialist consultation where needed.
- Maintain accurate case records and contribute to clear, timely, and professional reports.
- Liaise effectively with Children’s Services, Surrey Police, and other agencies to disrupt abuse and support safeguarding and prosecution processes.
- Deliver training and awareness workshops to professionals, foster carers, and partner agencies to strengthen community understanding and responses to exploitation.
- Contribute to strategic development, deputising at relevant meetings and helping shape best practice across the service.
This is a challenging role; many of the young people you support may not recognise the risks they are facing or the abusive dynamics within their relationships. Supporting victims can at times be emotionally demanding and distressing. To ensure you feel supported and able to deliver high-quality practice, you will receive:
- One-to-one clinical supervision
- Weekly team meetings
- Regular line management supervision focused on both casework and wellbeing
We recognise the emotional weight of this work and prioritise a reflective, supportive environment for all team members.
If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.
Qualifications, experience and knowledge
We are looking for someone who brings a strong combination of professional understanding, practical experience, and a commitment to safeguarding young people. You will ideally have:
- A relevant qualification in Youth Work, Social Work or an equivalent field — or significant comparable experience working directly with vulnerable young people.
- Proven safeguarding experience involving children and young people, with the ability to identify, respond to, and escalate concerns appropriately.
- Direct casework experience supporting young people aged 10–25, delivering structured, person-centred interventions.
- Experience facilitating group work that engages, educates and empowers young people.
- Experience delivering and risk-assessing outreach work, ensuring safe, effective practice in community settings.
- A strong understanding of the risks faced by vulnerable young people, including sexual exploitation, criminal exploitation, and harmful sexual behaviour.
CLOSING DATE: Sunday 29 March at midnight.
PLEASE NOTE that we are unable to offer a work permit or visa sponsorship for this role; applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.
Our mission is to help children and young people have a fair chance to be who they want to be.

Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and over a thousand international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
We recently expanded our impact with Unifrog for primary schools. By bringing our platform to younger learners, we’re supporting schools in delivering a comprehensive careers and PSHE curriculum from Reception through to Year 6. Our mission is to start early; breaking down barriers, challenging stereotypes, and ensuring every child, regardless of background, believes that every future pathway is within their reach.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead (details on our jobs page).
What you’ll do
Joining our small, high-energy team, you’ll play a key role growing our newest partner base and supporting primary school partners to make the most of the Unifrog platform and resources. Excellent customer service is at the heart of what we do, and you’ll make sure that all interactions with Unifrog are positive and successful.
Your key responsibilities:
Sell Unifrog subscriptions to primary schools
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Design and deliver impactful prospecting campaigns and marketing collateral aimed at engaging potential new partners, tracking campaign performance and continually improving your approach to secure demonstrations and drive partnership growth.
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Meet with potential partners on video calls (and sometimes in-person). Understand their priorities, demonstrate the Unifrog platform and resources, and secure their subscription.
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Identify and attend conferences and events to promote Unifrog to primary school audiences, while networking and cultivating relationships for future partnership opportunities.
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Develop a sound awareness of Careers Education, Information, Advice and Guidance (CEIAG) and the PSHE Association Framework within the UK. You’ll need this to confidently navigate conversations with relevant contacts at primary schools.
Support primary school partners to make the most of Unifrog
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Set up new partner schools for success. Help them to embed Unifrog across their staff, student and parent community. You’ll deliver an initial staff training session then provide ad-hoc support.
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Proactively work to foster a sense of community amongst our primary school partners and think of ways to promote the sharing and embedding of Unifrog best practice between partners.
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Achieve sky-high resubscription rates by securing partner renewals when their subscriptions come to an end.
What we’re looking for
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Resilient, and motivated to exceed targets
Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.
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Sales experience
You’ll be responsible for meeting sales targets so sales experience is desirable but not essential.
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Strong communication skills
You’ll be in frequent communication with lots of different people, both within Unifrog and externally – this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator.
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Strategic and innovative
You’ll be strategic in your approach to driving growth within the newest team at Unifrog and be innovative and creative in your solutions to any barriers along the way.
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Personable, with a track record of excellent relationship management
At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner schools.
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Sector insight
You will be working with schools that have different contexts and priorities; you’ll need to be quick to understand how we can support them.
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Attention to detail
It’s important you have the skills and discipline to carefully check your communications to schools, your prospects and contacts in your network.
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Proactive attitude and willingness to get stuck in
You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.
You will be one of two members of our newest team at Unifrog, with the opportunity to be at the forefront of building an exciting and impactful offering for primary schools across the UK. If this excites you and you’re an energetic person who is willing to learn, we’d love to hear from you.
Working together
You’ll work alongside one other Primary Schools Partnership Manager and be line managed by our Partnerships Director (UK schools and Employers). You will also have daily contact with the wider Unifrog team, including our Marketing, Content and Finance teams.
Key benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£39,047 per annum (Grade B), plus:
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Unlimited commission, OTE of £50,000.
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Bonuses linked to strong performance against KPIs.
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Full-time
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday – some days you may need to start earlier but you can finish earlier as a result.
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The role is remote (or hybrid for candidates in London or Edinburgh).
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Start date: as soon as possible (but not later than w/c 22nd June).
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We can only consider candidates who have the right to work in the UK.
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To discuss reasonable adjustments or any details about the role before applying, please contact our Recruitment Lead (details on our jobs page).
Application process
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Deadline: 10:00am (BST) on Wednesday 1st April 2026.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i) With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii) A school we are hoping to partner with have concerns about the budget available for Unifrog. What would be your approach to securing a partnership with them for this academic year? (250 words)
iii) Tell us about a time when you had to manage conflicting priorities whilst meeting targets. What was your approach? (250 words)
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Stage 2: Phone task (15 minutes)
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A short role play task over the phone. We will schedule these tasks throughout the application window so we encourage you to apply early.
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Stage 3: Video call interview (1 hour)
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Short pre-prepared presentation (15 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (45 mins).
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Video call interviews will be held w/c 13th April 2026.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring
Find more detail and our full policy on AI in applications here.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.
As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations. Since 2013, The Childhood Trust has raised over £50 million through our matched fundraising campaigns, enabling us to fund impactful child poverty projects across all London boroughs.
We are entering an exciting new phase of development. We are seeking a Capacity Building Manager to lead the development and implementation of our organisation-wide funder plus approach -strengthening the support we offer beyond grant funding and helping to build a more connected, resilient and effective sector. This role will play a key part in ensuring our work delivers greater benefit for children, young people and communities across London.
Benefits to working at the Childhood Trust include:
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Competitive holiday package including a day off for your birthday and the days between Christmas and New Year Off
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Enhanced Maternity/Paternity Leave
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Flexible working environment
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Hybrid working, with the expectation of ideally one day a week, in our office in Victoria
To read more about the responsibilities in the role, please read the attached Job description.
Interviews will take place, in person at our office in Victoria, on Wednesday 15th April.
Apply by submitting a CV with a cover statement (maximum 2-sides) through the quick apply function on Charity Jobs.
The client requests no contact from agencies or media sales.
When a child or young person is diagnosed with cancer life is turned upside down – for them and their family. Fear, isolation, extreme money worries, not knowing where to turn – this is the reality for many.
At Young Lives vs Cancer, we help children, young people and families find the strength to face whatever cancer throws at them. You could be a part of the team making it happen.
The Role
We are looking for an experienced Social Worker to join our Sheffield Team supporting children and young people diagnosed with cancer.
We pride ourselves on delivering the highest quality support tailored to the needs of the children and young people and their families. The work we do is rewarding but also complex and demanding. You will be part of a close-knit Young Lives vs Cancer social work team, working with an established NHS multi-disciplinary team and services in the community.
This role is predominantly site-based with an element of working from home. Your contractual base will be both Home and Sheffield Children's Hospital.
This role is subject to a criminal record check. In the event of a successful application an enhanced criminal record check will be completed. A previous conviction is not necessarily a barrier to employment. We encourage qualified applicants to apply, and we will consider each case individually.
This role is also subject to a Social Worker Registration.
About You
You will be committed to delivering high quality social work support to promote the best outcomes for the children, young people and families we work with. You will need to be resourceful and resilient. You will have a positive attitude and be willing to embrace difference. As part of the wider Young Lives vs Cancer team you will actively engage with the work of the charity and welcome opportunities to get involved.
You will have:
- A recognised Social Worker qualification and current registration with Social Work England/ Scottish Social Services Council/Social Care Wales/Northern Ireland Social Care Council
- Experience working with children, young people and their families/carers in a social care setting.
- Experience of working in a multi-disciplinary environment, ideally in an NHS setting.
- Sound knowledge of child and young people development.
- An understanding of the impact of serious illness for children, young people and their families.
- Excellent interpersonal skills.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Haringey Education Partnership
We are a leading education partnership based in Hornsey, north London, committed to improving outcomes for children and young people. We have +160 member schools across Haringey, Enfield and Waltham Forest.
The Role
The Administrative Officer will play a key role in helping to ensure the smooth running of HEP’s operations, events, and communications, and in delivering the high-quality service that underpins our success. This role reports jointly to the Operations Manager and the Head of Communications & Engagement.
Key Responsibilities
Administrative Support
- First point of contact for schools, clients, suppliers, and visitors triaging issues and responding efficiently and helpfully to queries in person, via phone, and by email
- Monitoring of shared email inboxes across various teams, addressing enquiries in a timely manner
- Work closely with the Operations, Comms and CPD teams to support projects and workstreams
Event / Visitor Coordination
- Prepare and manage meeting rooms and training venues liaising with trainers and delegates
- Assist with the planning and delivery of in-person and online events, including training sessions and conferences
- Create event collateral in a professional and timely manner
CPD Support
- Support with organising, hosting and managing the technical side of virtual and in-person meetings, training and webinars
- Support with the development of CPD promotional material including brochures and flyers
- Support with uploading HEPs training programme and events onto website
Communications and Digital Support
- Website administration support, resolving member queries
- Help in creation and distribution of communication materials, such as flyers, newsletters, brochures,podcasts and content for social media/digital channels
- Work with the Communications Team to ensure consistency in tone, branding, and messaging
Essential Skills and Experience
- Proven experience in an administrative or office support role
- Excellent interpersonal and communication skills, with the ability to interact confidently and professionally with a wide range of stakeholders
- Strong IT proficiency, including Microsoft Office Suite, Google Workspace, Canva, Zoom, Monday, Adobe Suite
- Good numeracy and data-handling skills
- Ability to manage time, prioritise effectively, and work flexibly across multiple tasks
- A proactive, positive, and collaborative approach to work
- A strong commitment to improving life chances for children and young people
Desirable Skills and Experience
- Experience of working in or with schools or education settings
- Experience with event coordination or customer service
- Familiarity with maintaining websites and basic content management systems
Other information
Application Process:
- Interested candidates should submit a CV and a covering letter detailing their suitability for the role.
- Interviews will be conducted as suitable candidates apply and we may hire if we find the right person before the job ad closes.
Working at HEP:
- You will be part of a mission-driven team committed to empowering schools and improving outcomes for children and young people
- You will work in a supportive environment that values learning, innovation, and collaboration
- We offer opportunities for professional development and encourage staff to shape and grow their roles
- We offer 30 days annual leave and a generous pension scheme
- We are an 'in-person first organisation' and this role is in-person/office based, working in Hornsey, north London with the opportunity to visit our member schools and attend events/conferences as required
We are actively seeking diversity of experience academically and professionally, as well as representing the different communities we serve.
This position will be located in the United Kingdom and therefore a successful applicant must have the Right to Work in the UK in order to commence their employment.
HEP is committed to the safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our safer recruitment checks an online search many be carried out in line with Keeping Children Safe in Education.
Interested candidates should submit a cover letter detailing their suitability for the role along with a current CV.
HEP is a not-for-profit, schools-led school improvement company focused on raising outcomes for all children and young people in our member schools.
The client requests no contact from agencies or media sales.
Lead Financial Strategy. Enable Extraordinary Care.
At Alexander Devine Children’s Hospice Service, we provide specialist care and vital support to children and young people with life-limiting and life-threatening conditions, and their families, across Berkshire and surrounding counties.
It costs £3.4 million each year to maintain our current level of care, with minimal government funding. Every decision we make must balance compassion with sustainability. We are now seeking an exceptional Director of Finance to help secure our long-term future and develop services in line with demand.
This is more than a finance role. It is an opportunity to shape the financial strategy of a much-loved local charity and ensure we continue reaching every child and family who needs us.
The Role
As Director of Finance, you will:
- Provide strategic financial leadership and be a key member of the Senior Management Team
- Lead long-term financial planning to ensure sustainability and resilience
- Oversee budgeting, forecasting, cashflow and reserves management
- Ensure compliance with charity accounting standards and statutory requirements
- Present clear, insightful financial reports to the Board of Trustees
- Be responsible for financial controls, systems and governance
You will work closely with the Chief Executive and Senior Management Team, helping to shape the future direction of the organisation.
About You
We are looking for a strategic and values-driven finance leader who brings:
- A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent)
- Significant senior financial leadership experience
- Strong experience in strategic planning, budgeting and financial governance
- The ability to communicate complex financial information clearly to non-financial audiences
- High levels of integrity, judgement and emotional intelligence
Charity or healthcare experience is welcome but not essential. We are equally interested in candidates from commercial or public sector backgrounds who are motivated to apply their expertise in a purpose-driven environment.
Why Join Us?
- Work in a beautiful, purpose-built hospice in Maidenhead
- Generous annual leave, including your birthday off and additional “Alexander Days”
- Pension and Death in Service cover
- Employee Assistance Programme
- Free on-site parking
- A genuinely supportive, values-led culture
- Staff discounts
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
About KLS’ Future Foundations education team
Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school.
Key Objectives for this Role
Working with the Senior Caseworker and Team Manager you will:
Key Objectives and Details for this Role
Working with the Senior Caseworker and Team Manager your role and responsibilities include:
•Support staff to liaise with families/carers to communicate information regarding our work
•Support staff to keep and maintain robust recording and monitoring systems
•Maintain, collect, edit and store documentation of our work including photos, case studies for Newsletters, funding reports and other records
•Support our senior case workers with weekly drop-in advice sessions at KLS, including completing forms with families, general admin tasks etc.
•Support casework team with making and following up on internal and/or external referrals, signposting whenever relevant and according to adequate referral pathways and in response to the young people’s/family's needs – with support and guidance from staff
•Add information to our database – guided by team leads/managers - log all cases; monitor progress and ensure all identified actions are taken
•Support with casework tasks, guided by senior caseworker and manager, from initial contact to resolution, maintaining confidentiality throughout
•Liaise with external agencies and organisations on behalf of clients
•Respond to enquiries by telephone, email, referring on internally or externally organisations when necessary
•Ensure records are kept and information managed confidentially in line with the data protection legislation
•Supporting Refugee team with general admin, database, evaluation data
•Maintain excellent safeguarding practices
•Supporting with partnerships liaison work – keeping records up to date
Teamwork and reporting
•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.
•Contribute to reports for trustees and funders and attend periodic meetings with funders
•Communicate well with other teams within KLS to provide a high-quality service to our members
Other Duties
•Participate in regular supervision and annual appraisals; help to identify your own job-related development and training needs.
•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.
•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies.
•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
Person Specification
The following skills and experience are required for this post:
Essential
· Fluency in Arabic (spoken and written) to effectively support Arabic-speaking service users and families
·Experience of working with refugee communities and/or children/young people and/or vulnerable groups ensuring that clients’ needs are at the forefront of service planning and delivery
·Ability to manage an independent workload and support the wider team
·Ability to work as part of small team, whilst also working independently
·Personal attributes: hard working, organised, takes initiative, reliable, patient, high professional standards
·Excellent IT skills including MS Office suite and ability to use Internet, email and social media
·Committed to KLS’s mission, vision and values
·Passionate about social justice, education and championing the value of families from refugee communities
·Excellent communicating skills (oral and written) with refugee families, staff and partner organisations
Desirable
·Experience of planning, delivery and reporting in a similar voluntary sector project (preferably with refugee communities)
·Experience and sensitivity working with vulnerable communities who are affected by mental health issues and past trauma. Empathetic, non-judgmental and able to form supportive but boundaried relationships with individuals
·Knowledge of up-to-date best practice as regards safeguarding the welfare of children and adults
·Excellent problem-solving skills and strong attention to detail
·A recognised casework/advice qualification
·Experience of collecting monitoring and evaluating data
·Aptitude for communicating in another language, particularly Somali, Farsi and/or Tigrinya
·Knowledge of Battersea / Wandsworth
We work to reduce poverty and isolation and bring the community together.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Ready to use your HR expertise to make a meaningful impact? As an HR Business Partner at MSI UK, you’ll play a pivotal role in driving organisational performance, improving the colleague experience, and contributing to a culture where people truly thrive.
Contract: Permanent, Hybrid
Hours: 35 per week, Monday–Friday
Salary: £42,213.23 – £51,078.01 (dependent on experience and location)
What You’ll Be Doing
In this influential role, you’ll partner closely with senior leaders and stakeholder across your designated region, providing expert HR guidance and enabling them to deliver on our organisational goals. You will:
- Deliver strategic HR initiatives aligned with MSI UK’s mission and values
- Lead on employee relations, ensuring a high‑quality, values-led and legally compliant approach
- Shape people policies and programmes that build culture, capability and engagement
- Drive HR service excellence, contributing to a collaborative, high‑performing HR team
You’ll be a visible, proactive partner—supporting managers, coaching colleagues, and helping create the conditions for success.
About You
You’re an experienced, people-centred HR professional—ideally CIPD Level 7 qualified—with a passion for making a positive impact. You’ll bring:
✔️ Significant HR and employment law knowledge
✔️ Advanced experience leading complex employee relations matters
✔️ Excellent communication skills and confidence using HR systems
✔️ A high level of discretion, integrity, and self‑motivation
✔️ The ability to work autonomously while building strong relationships
Why You’ll Love Working With Us
We’re committed to supporting, developing and recognising our people. When you join MSI UK, you’ll benefit from:
Financial Benefits
- Competitive salary
- Up to 5% employer pension contribution
- Fast expense reimbursement (within 10 days)
Work–Life Balance
- 25 days annual leave + an extra day for your birthday
- Buy and sell annual leave scheme
- Family‑friendly policies
Rewards & Perks
- Long‑service recognition
- Discounts at 4,000+ retailers through Blue Light Card
Health & Wellbeing
- 24/7 GP access
- Employee Assistance Programme
Career Development
- Paid learning and development opportunities
- Accredited apprenticeships
- Clear pathways for career progression
Ready to Make an Impact?
If you’re passionate about improving colleague experience and enabling organisational success, we’d love to hear from you.
Apply now and help shape the future of HR at MSI UK.
We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.
MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about supporting and improving the lives of marginalised young people and their families? Think of yourself as super-organised? Want a role where no day will look the same? Then read on as this could be the job for you!
Ignite Life is a small, grassroots charity based in Bristol that aims to support young people and families overcome adversity by providing holistic care tailored to individual needs.
Ignite Life believes that every young person, regardless of their background, deserves equal access to support services to thrive.
We work with our community, with other organisations and with schools to reach those deemed 'hard to reach' and help close the gap disadvantaged young people face when accessing support. Ignite focuses on relieving the needs of disadvantaged and/or marginalised young people through supporting with wellbeing and mental health, educational support, food poverty, family support, access to sport and other life changing opportunities.
Ignite Life offers a range of services including mentoring, talking therapy, 1:1 Counselling for young people and families, food support, cooking workshops and community events
About the role
As the Operations Manager, accountable to the Board of Trustees, you will be responsible for the day to day running of all activities in relation to the operation of Ignite Life. You will ensure the provision of high-quality services and compliance with contractual and organisational standards, as well as working in partnership with the Fundraising Manager to ensure income generation for the charity.
This is a full-time, permanent position based at our office in Staple Hill, Bristol BS15. Whilst the post is mainly office based; there is some flexibility for hybrid working.
If you're committed to making a positive difference to the lives of people in our local community and want to bring your excellent organisational skills to a dedicated team of staff and volunteers, we'd love to hear from you.
Key Responsibilities:
As the Operations Manager you will:
● Have operational leadership of the charity, ensuring day to day systems and practices are in good order and operating efficiently and effectively
● Support the Board of Trustees to set annual goals for Ignite Life
● Being the Designated Safeguard Lead for all of Ignite Life’s services.
● In partnership with the Fundraising Manager, ensure a consistent fundraising strategy for the charity is in place, including developing new partnerships and funding streams.
● Taking overall responsibility for the charity’s Health and Safety, and GDPR.
● Have oversight of charity’s financial position, including budgeting and updating managed accounts.
● Provide leadership for the core team of staff and volunteers (around 39 – 5 contracted counsellors and 1 clinical supervisor, 1 full-time employed staff member, 13 volunteers, 14-20 contracted youth mentors).
● Undertake regular and effective reporting to the Trustees.
● Manage annual reporting with the Charity Commission.
About You:
We're looking for someone who is extremely organised, can confidently manage a busy workload while building strong relationships with staff, volunteers and other agencies. You'll bring proven operational experience, alongside a real desire to work in an environment that focuses on supporting and improving the lives of marginalised young people and their families.
You’ll be able to demonstrate the following:
- An ability to build relationships with various stakeholders
- An understanding of mentoring and counselling practice and procedures.
- Strong safeguarding knowledge and practice.
- Excellent and various organisational skills in multiple areas.
- Ability to analyse data and produce clear, evidence-based reports.
- Experience working directly with children and young people.
How to apply:
To apply for this role please send in your cv and a cover letter demonstrating how you meet the criteria.
Providing frontline services to disadvantaged and marginalised young people and families for them to overcome adversity and reach their potential.
The client requests no contact from agencies or media sales.


