334 Client service manager jobs

This is a varied and rewarding role for someone who wants to make a real difference in the community while helping to shape high-quality welfare benefits advice services.

We are looking for someone with up-to-date welfare benefits knowledge and casework experience, to provide specialist welfare benefits advice casework to clients, and support to our wider advice team. You will have excellent communication and people skills, able to support colleagues with complex welfare benefits issues, offer regular supervision, and encourage consistent good practice. You will also work with the senior management team to help identify trends, provide insight and contribute to the development of our services.

North Bristol Advice Centre is an innovative and forward-thinking charity that has been delivering advice support in communities since 1984. We are inclusive, values-driven and prioritise excellence and quality, as well as providing caring and person-centred support. We actively support the wellbeing of our staff with flexible/hybrid working, relaxed dress-code and an active Wellbeing Group, and provide ongoing training and opportunities for professional development. 

We welcome applications from experienced caseworkers with the right skills, who are ready to take the next step in their career.