Communication jobs

The Finance & Operations Manager is a senior leadership role responsible for the financial sustainability, compliance and operational effectiveness of the charity. The postholder will lead all aspects of financial management, including budgeting, forecasting, rent and service charge accounting, housing benefit income and statutory reporting.

Alongside this, the role has strategic responsibility for office and refuge operations, including facilities management, health and safety, and central administrative systems.

The Finance & Operations Manager will work closely with the Director, Senior Management Team and Board of Trustees, manage key external relationships, and line manage finance and operations staff.

Due to the nature of work and focus of LBWP, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Parag. 1, Schedule 9, of the Equality Act 2010. Therefore, this post is open only to Black and minoritised i.e. Global Majority, women.

Make a difference every day at Brent Carers Centre

At Brent Carers Centre, we believe unpaid carers deserve recognition, respect, and support — and so do our staff.

Join our team and be part of a warm, inclusive workforce where compassion meets action.

The role of Operations Manager contributes directly to improving the lives of unpaid carers across Brent, giving you the chance to see the impact of your work first-hand.

Whether you’re developing new skills, building lasting relationships, or championing carers’ voices, you’ll find your career here both meaningful and rewarding.

About Brent Carers Centre

· We’re a trusted local charity supporting thousands of unpaid carers across Brent.

• Our services range from advice and advocacy to support groups and activities.
• We work closely with health, social care, and community partners to ensure carers are recognised and supported.
• Our team is passionate, diverse, and committed to making Brent a better place for carers.

The Role

The Operations Manager is a pivotal leadership position designed to bridge the gap between the CEO’s strategic vision and the frontline delivery of services.

• You’ll oversee the day-to-day operations of the Brent Carers Centre, ensuring that information, advice, and respite activities are delivered to the highest standard.
• You’ll act as the lead for Safeguarding and GDPR, ensuring all staff follow best practices and that the centre remains a safe, confidential space for vulnerable residents.
• You’ll manage the CRM and data reporting systems, translating daily activities into "impact stories" and performance metrics for the Board of Trustees and local commissioners (Brent Council/NHS).

• You’ll provide direct line management to a diverse team, including Advice Officers, Counselling Coordinator and the Volunteer Co-ordinator.
• You’ll manage staff resources to make sure that our service remains responsive and empathetic.

• You’ll make sure the physical office environment is fit for purpose, managing health and safety, equipment, and IT infrastructure.

What We’re Looking For

We are looking for a "hands-on" leader who combines operational grit with a deep-seated passion for social justice and carer rights.

Essential Experience

• You’ll have a track record of managing teams and operations within a charity, health, or social care setting.
• You’ll possess a working knowledge of the Care Act 2014 and of providing or managing advice and information services and the specific challenges faced by unpaid carers.
• You’ll be "tech-literate” and will be comfortable using databases (CRMs) and proficient in using a range of Microsoft software.

• You’ll be a strong communicator and will be able able to build rapport with a range of stakeholders
• You don’t just manage processes; you care about people. You align with our mission to ensure carers are "recognised, valued, and supported to live rather than just exist."

Desirable Extras

• Experience working in a multicultural borough like Brent, with an understanding of how to reach under-represented or "hidden" carer communities.

What We Offer

• �� Professional growth: Training, mentoring, and opportunities to develop your career.
• �� Inclusive culture: A diverse team where everyone’s voice is valued.
• �� Impact: The chance to see the difference your work makes every day.

How to Apply

If you’re ready to join a team where compassion meets action, we’d love to hear from you. Apply today and help us champion carers in Brent. Please submit a CV and cover letting setting out how you meet each of the criteria in the person specification - we will not consider applications that don't have cover letter and CV.

Barrow Cadbury Trust is an independent, endowed charitable foundation that has been working with others to drive structural change that leads to a just and equal society for more than 100 years.

We want to effect long-term structural change through influencing, advocacy, campaigning, convening and research. We work in deep collaboration with partners, with a focus on helping build and sustain alliances and ecosystems for social change. We are also committed to supporting those directly affected by injustice to play a central role in advocating for change.

This is an exciting time to join the Trust. As Head of Migration you will manage an established grants programme that aims to support a fair and just immigration system and a more balanced migration debate. We are entering the final year of our current strategy and are looking for someone who will both manage the existing grants and partnerships and oversee an evaluation of our migration work to date, so that this learning can feed into the development of a new organisational strategy.  This role will be of interest if you are committed to social justice and want to help the Trust build on our work to make a real difference in tackling long-term structural inequality.

We have a strong commitment to diversity, equity and inclusion and we encourage applications from people with personal experience of the social justice and human rights issues we seek to address. All staff have the right to request flexible working and to have this considered by their manager.

The Talent Set are delighted to partner with our sector leading client on a fantastic New Business Manager role. This position offers the opportunity to lead strategic growth through developing a robust pipeline of high-value partnerships, focusing on securing multi-year, six-figure corporate partnerships. There will be the opportunity to support the Senior New Business Manager on winning 7 figure strategic partnerships.

Key Responsibilities

• Build and maintain a strong pipeline of new business opportunities, with an emphasis on new approaches for opportunities exceeding £100k.
• Lead on securing large, strategic accounts by demonstrating clear, measurable success and delivering tailored pitches.
• Effectively communicate wins, providing detailed figures and outcomes to showcase proven success.
• Potential line management responsibility of an officer 
• Manage exciting projects and collaborate on ambitious targets, aiming to exceed a £900k target.
• Maintain proactive engagement with prospects via inbound channels and strategic outreach

Person Specification

• Proven experience in the charity sector from a new business corporate partnership role or from the commercial sector with the ability to transfer skills
• Passion for new business and thrives in winning new partnerships
• Demonstrable track record securing high-value, multi-year partnerships (£100k plus), with clear, quantifiable outcomes.
• Skilled at engaging new prospects through cold outreach, with experience working on developing new business pipelines.
• Excellent communication skills, with the ability to present compelling pitches and detailed success stories.
• Ability to manage multiple priorities and build sustainable long-term relationship
• Line management experience is advantageous but not essential

What’s on Offer
Salary: Circa £46,000
Flexible working-part time/compressed working considered
Excellent range of benefits 
Strong internal development opportunities 

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Harris Hill is delighted to be partnering with a renowned national children’s charity in their search for a Senior Product Officer. 

This is an exciting opportunity oversee the development, fulfilment, and delivery of the charity’s new and existing fundraising products, helping to achieve the highest levels of engagement from both new and existing supporters.

Key responsibilities:

• To be responsible and accountable for the fulfilment and delivery of fundraising products, both within the Legacies and Products team, and the wider organisation
• To be responsible for development and delivery of product development roadmaps and project -level management information for new and existing products
• Create and populate numerical reports and models which communicate current and potential product performance. These will evaluate achievement, forecast results and analyse data, helping stakeholders at all levels understand success
• Support in the management of the Products team’s budget, particularly with the raising of purchase orders, processing of invoices, and securing quotes from suppliers
• To be a subject expert on fundraising products, maximising income by sharing knowledge, specialist expertise, best practice, and experience with others across the organisation

To be successful, you will need or need to be:

• Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
• Highly developed ability to verbally present information, including fundraising ideas, pitches and project updates to a range of audiences in a clear, inspiring and confident way to achieve desired outcomes.
• Ability to collate complex numerical and financial data from various sources, analyse findings present them in an easily digestible format
• Excellent time management skills, regularly managing conflicting priorities and working to deadlines for multiple products, projects, and campaigns.
• Proven ability to think creatively and innovatively both in solving problems, project management and in the development of product innovation.

Salary:£34, 582 - £36,120 + £3,366 London weighting or £500 Home Working allowance (as applicable)

Permanent, Full-time
Location: Hybrid worker at London Office or remote worker based in the UK

Deadline for applications – Friday 13th February at 9am.

Recruitment process: CV and supporting statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

As Events Manager, you’ll work within our Events & Advocacy team to build long-lasting, meaningful relationships with ambassadors, event organisers, and partners. You’ll take ownership of high-impact events, ensuring every detail reflects world-class excellence and aligns with our mission. From strategic planning to hands-on delivery, your work will help inspire thousands to take action and join us in changing lives.

Key Responsibilities

• Lead and deliver high-impact events that champion Compassion’s mission.
• Build and nurture relationships with event organisers, ambassadors, and partners.
• Speak at events and inspire audiences to join the fight against poverty.
• Collaborate with teams across Compassion UK to ensure excellence in every detail.

The ideal candidate will bring the following skills, competencies and experience to thrive in this role:

• A confident communicator and public speaker with a heart for ministry.
• Proven experience in event management and relationship building.
• A proactive, creative thinker who thrives under pressure and loves teamwork.
• Personally committed to the Christian faith. There’s an occupational requirement for the holder of this role to be a practising Christian, in order to promote Compassion’s ethos and help others to experience, explore and express the faith-based motivation of our work.  You can read more about this in our Policy on Posts to be Held by Christians.

Location, hours and benefits

��Home-based role with extensive travel to various events across the UK, work weekends and evening work. Time off in lieu will be provided.

��Hours
35 hours per week over a flexible working pattern
 

��️Key dates
Apply by 10 am on 1 February 2026
Interviews are expected to be held on February 11 and 12.
��Please note that interviews will be held in-person at Compassion House, Barley Way, Fleet, Hampshire, GU52 8UE

⚠️How to apply
Carefully read the instructions on the application form.
1. Upload an updated and current CV
2. Cover letter/personal summary - Your cover letter is your opportunity to show us why you’re the right fit for the Events Manager role. Please keep it focused and no longer than 300 words.
3. A short video (further details in the application)

Assessment Tasks
As part of our recruitment process, you may be asked to complete an assessment task.

If you progress beyond the shortlisting stage, we’ll provide details of the task, which may be completed either ahead of your interview or on the day itself. This helps our panel gain a fuller understanding of your approach and suitability for the role.

Mencap – Executive Director, Fundraising

 

Location: Flexible working, with 1-2 days per week in London office (EC1Y).

Salary: £120,000 per annum.

 

Contract: Full-time, permanent

Mencap is seeking an Executive Director, Fundraising to deliver ambitious fundraising goals and drive growth and impact, whilst ensuring that people with a learning disability are at the heart of their fundraising activities.

Mencap’s vision is for the estimated 1.5 million people with a learning disability across the UK to get the best chance in life. This is a pivotal moment to join the charity as they launch their new five-year strategy, Mencap 2030, with this role central to delivering its ambitious vision in which people with a learning disability can live life to the full.

The Executive Director, Fundraising will play a key organisational leadership role - modelling Mencap’s values, contributing to cross‑organisational transformation and championing belonging, equity, diversity and inclusion. With fundraising central to the charity’s future growth, the postholder will drive a strategy designed to increase annual income from an average of £14m to £20m and beyond, building on recent high‑profile partnerships and investment across all fundraising channels.

The role requires an inspiring leader who can galvanise 7,500 colleagues behind a shared fundraising mission and authentically involve people with a learning disability in shaping fundraising approaches. The successful candidate will lead and motivate a high‑performing team, steward major corporate and individual relationships and ensure innovation, strong forecasting and long‑term income growth. As a full member of the Executive team, they will contribute to organisational leadership, governance and strategic decision‑making, working closely with the Chief Executive and Board.

The role requires a values‑led, impact‑driven leader with a strong record of cross‑organisational leadership, a proven ability to deliver ambitious, sustained fundraising growth and experience of aligning fundraising goals with wider organisational strategy. They must also be able to demonstrate values‑based leadership that promotes belonging, equity, diversity and inclusion, and which supports team wellbeing and drives high performance.

The successful candidate will be an exceptional communicator, skilled at building high‑value relationships and engaging wider audiences through excellent stewardship. They will bring forward‑thinking insight into market trends, data‑driven decision‑making and the effective use of technology, including leading CRM implementation to enhance fundraising impact. Mencap is also seeking candidates who will strengthen or champion diversity within the Executive team, with a track record of nurturing inclusive teams and developing diverse talent.

Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 9th February 9.00am.

 

PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest. 

Are you passionate about quality assurance in higher education and ready to make an international impact?
 
 
A leading global membership and accreditation body is seeking an Accreditation Manager to join a close-knit team, supporting institutions worldwide on their journey to excellence. This is a unique opportunity to work independently, travel globally, and help shape the future of business education.
 
 

• Salary: Up to £40,000 per annum, depending on experience
• Employment type: Permanent
• Hours: Full-time, 35 hours per week
• Working arrangements: Hybrid (London)
• Start date: ASAP

 
 
About the Organisation
 
This respected membership and accreditation body has a team of 32 staff, renowned for its supportive culture and commitment to professional development. The organisation values cross-cultural understanding, collaboration, and a global outlook.

About the Role
 
As Accreditation Manager, you’ll focus primarily on the business graduates’ side of the organisation, representing the Accreditation team during assessment visits to business schools – mainly for BGA accreditation, with occasional support for other accreditations. You’ll plan and deliver all preparations for visits, maintain programme information, draft high-quality reports, and provide exceptional customer service to stakeholders.

Key Responsibilities
 

• Lead and support assessment visits to accredited and candidate business schools
• Plan, execute, and deliver all preparations for assessment visits
• Maintain accurate, up-to-date programme information online
• Draft detailed assessment visit reports for board consideration
• Respond promptly to stakeholder enquiries, ensuring excellent service
• Provide high-level administrative support for accreditation services
• Engage and support pipeline schools through the accreditation process
• Undertake other relevant tasks as required

 
 
Skills / Experience Required
 

• Significant experience in quality assurance within higher education
• Excellent written and verbal communication skills
• Ability to build strong relationships with senior stakeholders
• Cross-cultural awareness and a global mindset
• Strong organisational skills and ability to manage multiple priorities
• High emotional intelligence, diplomacy, and integrity
• Ability to work independently and as part of a distributed team
• Willingness to travel internationally (up to two weeks at a time)
• Understanding of data protection and handling sensitive information

 
To Apply
 

• If you’re ready to take the next step in your accreditation career and thrive in a hands-off, supportive environment, we’d love to hear from you.
• Please submit your CV and a brief cover letter outlining your suitability for the role.

 
 
Deadline
 

• Applications will be reviewed as received; please apply as soon as possible for immediate consideration.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Job Title: Senior Targeted Growth Manager

Location: Gilwell Park - Hybrid or Home - Based

Salary: £62,000 per annum, Band H, Level 3, Inc MS + OLW, plus £5K car allowance - Hybrid 

Salary: £60,240 per annum, Band H- Level 3, Inc. Ms, plus £5K car allowance - Home-based

Contract Type: Permanent

Working Hours: 35 hours per week -frequent evenings and weekends

About the role

We’re looking for a Senior Targeted Growth Manager to help us grow our reach and impact in a thoughtful, data-led way. This is a hands-on role where you’ll shape how we attract, engage and retain our audience, working closely with teams across the organisation.

You’ll have the opportunity to test ideas, learn what works, and turn insight into action. If you enjoy solving problems, improving experiences, and seeing the real-world impact of your work, this could be a great fit.

What you’ll be doing as our Senior Targeted Growth Manager:

• Lead and deliver our growth strategy across acquisition, engagement and retention

• Identify opportunities to improve user journeys and overall performance

• Use data and insight to test ideas, measure impact and guide decisions

• Work closely with Product, Marketing and other teams to deliver growth initiatives

• Track progress and clearly share results and recommendations

What you’ll bring as our Senior Targeted Growth Manager:

• Experience in a growth, digital or performance-focused role at a senior level

• A strong track record of using data to drive improvement and results

• Confidence working across teams and influencing stakeholders

• A practical, curious mindset with a willingness to test, learn and adapt

• Clear communication skills and a focus on making things better for users

Why join us?

• You’ll have real ownership and the chance to shape how we grow

• Your work will have a visible and meaningful impact

• You’ll collaborate with supportive, skilled teams who value ideas and learning

Benefits include:

• 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas

• Flexible working hours

• Double-matched pension up to 10% of gross salary

• Generous family leave and support as a family-friendly employer

• Access to our Learning & Development hub for ongoing training

• Recognition as Charity of the Year (Charity Times Awards 2022)

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Sunday 8th February 2026.

Interviews will be held in person at Gilwell Park, Chingford, between 16th and 27th February 2026.

Strictly no agencies!

The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Our client is the UK’s national LGBTQ+ Youth Homelessness charity. Their mission is to ensure that every LGBTQ+ young person facing or at risk of homelessness or a hostile environment has somewhere safe to stay, and work with over 800 vulnerable young people a year providing both face to face and online support. They are now recruiting a dedicated Supported Housing Manager to oversee the opening of a brand new LGBTQ+ service based in Lambeth.

Reporting to the Director of Services, as Supported Housing Manager you will have responsibility for the opening and day to day management of a new six unit LGBTQ+ housing scheme, working to create a safe, welcoming and psychologically-informed home environment for all beneficiaries. As Supported Housing Manager you will oversee a small, committed team of frontline staff, and will work to ensure that the support delivered is person-centered, holistic and to the highest quality. Acting as Designated Safeguarding Lead, you will ensure that team members fulfil their duties in safeguarding children and young people in line with company policies, and will work in partnership with a range of agencies to achieve best possible outcomes for all service users. You will also provide training to professionals and support to LGBTQ+ people, ensuring that professionals are working in an LGBTQ+ informed and inclusive way.

To apply for this role, you will be a collaborative leader with significant experience of overseeing supported housing services for a variety of vulnerable people. You will have a demonstrable understanding of the issues affecting LGBTQ+ young people who have experienced homelessness and will have up to date knowledge of the welfare issues and housing legislation affecting vulnerable young people. Overall you will be a skilled communicator, confident working in partnership with a range of sector-wide agencies, and passionate about delivering high quality housing services for vulnerable people.

If you are interested in finding out more about this exciting opportunity, please register your interest and submit your CV by clicking 'apply now' below. Suitable candidates will then be contacted for an initial conversation. Please note, the client is looking to recruit as soon as possible, so applications will be considered on a rolling basis.

At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working for a fantastic organisation working to improve and enhance the lives of vulnerable LGBTQ+ young people, we would love to hear from you!

Please note, this a full-time role, working 1 Saturday a month.

Ref: PRO-261

Join St Giles as a People Data & Reward Officer!

Are you detail-oriented, numerically skilled, and passionate about supporting people in a dynamic organisation? We’re looking for a People Data & Reward Officer to deliver timely and accurate payroll, support pay and reward strategies, and contribute to an inclusive, high-performing workplace.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

What you’ll do:

• Process monthly payroll and employee benefits with precision
• Support the development and implementation of HR systems and pay/reward initiatives
• Respond to payroll queries and ensure compliance with policies and statutory requirements
• Generate reports, analyse data, and contribute to process improvements
• Collaborate with colleagues and train managers on systems and best practices

About you:

• Experience with payroll, HR practices, and using business communications tools
• Strong numerical and analytical skills; accuracy and attention to detail are a must
• Solution-focused, highly organised, and able to prioritise competing tasks
• Committed to St Giles’s values of empowerment, inclusion, and support

This is a part-time, flexible/hybrid role with national travel opportunities. Join a team that values kindness, adaptability, and collaboration—where your work directly supports our vision to be a great place to work.

Ready to make a difference? Apply today and help shape the future of St Giles!

Role Details

• Location: Flexible/Hybrid with national travel
• Hours: Part time 21 hours per week
• Salary: £16,800 pa for 21 hours a week (£25k plus £3k London Weighting where applicable pro rata)
• Holiday: 30 days + bank holidays (pro rata for part-time)
• DBS: Basic DBS check required

Recruitment Timeline

• Closing date: Monday, 16th February 2026 at 9.00am
• Interview Date: Monday 23rd February 2026

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Data Processing Administrator

Location: Astolat – with opportunity for hybrid working Within ACS core office hours (8am – 6pm)

Salary: Band P: £25,634-£26,538 (Pro-rata)

Hours of Work: 28 hours per week (0.8FTE). Flexibility will be required to meet the evolving needs of the organisation (occasional evening & weekend).

Role Overview

The Data Processing Administrator will play a key role in ensuring the charity’s data is accurate, secure, and effectively managed to support service delivery, reporting, and decision-making. This role is vital in helping the organisation maintain high standards of data integrity and compliance, ultimately supporting unpaid carers more effectively.

Person Specification – Experience, Knowledge & Skills

Essential

Essential Experience

• Proven experience in data entry and data management within a professional setting.
• Familiarity with data management software, ideally Microsoft Dynamics CRM or similar platforms.

Essential Knowledge

• Strong understanding of data protection regulations (e.g., GDPR) and best practices for handling sensitive information.
• Knowledge of data quality assurance processes and techniques.
• Awareness of the role of data in supporting charitable services and impact measurement.

Essential Skills

• Excellent attention to detail and a high level of accuracy in data handling.
• Strong analytical and problem-solving abilities.
• Openness and self-motivation to learn and develop new skills, including the ability to adapt to and work confidently with a range of digital systems and tools.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
• Ability to work independently and collaboratively within a team.
• Effective communication and interpersonal skills, with the ability to liaise confidently with colleagues and stakeholders.
• Strong organisational skills, with the ability to manage multiple projects and priorities in a fast-paced environment.
• Ability to touch-type and enter data with good speed and accuracy.

Desirable 

• Experience working with data visualisation tools such as Tableau or Power BI.

Key Responsibilities

• Perform data entry and maintenance, including updating existing records and entering new information into databases. 
• Perform routine data quality checks and resolve discrepancies
• Assist in the development and implementation of data management policies and procedures. 
• Collaborate with other departments to understand their data needs and provide solutions. 
• Generate reports and work alongside the Administration & Data Team Manager to analyse data and support decision-making processes. 
• Troubleshoot and resolve data-related issues. 
• Maintain confidentiality and security of sensitive data. 
• Support the team with general administrative tasks as needed, under direction of the Administration & Data Team Manager. 
• Stay up to date with industry trends and best practices in data management. 
• Take responsibility and ownership of your area of work including your own training and development to make sure you can deliver excellence. 
• Work across the organisation on projects and support organisation-wide events and activities.

To Apply

If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application.

Main Duties & Responsibilities

This is an exciting new role for an ambitious and commercially minded Venue manager to lead all aspects of our new venue and café with event delivery and organisation.  This is a hands-on role focused on operational excellence, outstanding customer experience and sustainable income growth.  As a brand-new venture, this role will be pivotal in the development of our Venue for Good both commercially and operationally.  There will be scope for this role to develop further as the venue becomes established.

You will oversee daily operations, manage and develop a team of volunteers, and ensure the venue and café operate to the highest standards of service, safety, and compliance. You will plan and deliver a broad programme of events and private hires, playing a key role in establishing Venue For Good as an exciting new forum for events, from yoga classes to author signings, including the café, a yurt, the hospice meeting rooms and gardens. You will oversee and continuously improve the end-to-end booking journey and on-the-day service for internal and external venue-hire clients, working closely with the wider hospice teams to deliver a consistently high standard of service.

The role also involves budget management, performance reporting, pricing and stock control, client relationship management, and working closely with our fundraising and communications teams to maximise bookings and promote the venue.

Key responsibilities include: café operation and development, leading venue operations and staffing; planning and delivering a wide range of events; managing budgets, stock, and financial performance; developing new income streams; ensuring outstanding customer service; and maintaining full compliance with health, safety, licensing, and operational standards. 

Qualifications, Skills, Experience, Knowledge & Approach

· High level of education, degree level or equivalent

· 3 years’ customer facing work experience operating at a senior level

· Venue management including the successful delivery of conferences and events

· A track record of successful leadership and management (experience of leading staff and volunteer teams desirable), team-player leading by example

· Financial management, strong commercial awareness, including budgetary management

· Proven focus, delivery and understanding of equality, diversity and inclusion within the sector

· An unstinting focus on and demonstrable experience of delivering across all aspects of the role

· Excellent understanding of marketing and drivers for customer engagement to increase sales,

· Proven success in working with targets (experience of successfully driving growth is desirable)

· Proven experience of contributing proactively to creative thinking

· Proven experience of maintaining regulatory compliance in a venue setting

· Kindness, compassion and empathy

· High level of personal integrity and honesty

· Self- motivated and able to prioritise consistent with organisational objectives and targets

· Commitment to the aims and ethos of the Hospice

· Maintain an awareness of national developments, trends, latest techniques and best practice in relation to the charity retail sector

· Member of the Hospice H&S Committee

Sale, Greater Manchester

Lead. Inspire. Deliver exceptional care.

Salary: £38,000 rising to £40,000 on successful probation & CQC registration

Hours: 37.5 hrs pw (spread over 5 days, includes some evenings/weekends). On‑call rota with additional pay.

Location: Sale

Why join us at Stockdales?

Join an ambitious, forward-thinking team where residents and staff are genuinely valued. For over 70 years Stockdales has been a trusted care provider in Sale, supporting people with learning disabilities with compassion, expertise and reliability. We put people first, celebrate success, invest in development and create a culture of kindness, professional pride and continuous improvement. With deep local roots and a strong reputation for person‑centred care, clinical excellence and collaborative working with families and health partners, Stockdales offers stability, real career development and the chance to make a tangible difference every day.

The role in a nutshell

You’ll be Stockdales’ Registered Manager for CQC‑regulated services - leading Service Managers and Care Practitioners to deliver outstanding, person‑centred care for adults with profound and multiple learning disabilities and complex health needs. You’ll drive quality, compliance and service growth while building a supportive, motivated workforce.

Key responsibilities

• Apply for and hold CQC registration; maintain and exceed regulatory standards. 
• Lead, mentor and develop service teams to deliver excellent, personalised outcomes. 
• Oversee quality assurance audits, risk management and safeguarding. 
• Manage budgets, referrals, staffing levels and service development. 
• Build strong relationships with families, commissioners and health partners. 
• Participate in the on‑call rota and support out‑of‑hours arrangements.

You’ll have

• Level 5 QCF (or equivalent) in Health & Social Care. 
• Minimum 3 years’ experience as a CQC Registered Manager/Care Home Manager. 
• Proven experience supporting adults with physical/learning disabilities and complex care needs. 
• Strong IT skills (Microsoft packages/online platforms) and excellent communication. 
• Full driving licence and access to a car. 
• Willingness to undergo Enhanced DBS and provide satisfactory references.

Perks & benefits

• Up to 33 days holiday (pro rata) 
• Pension, Medicash (24hr GP and health support functions), life insurance (after probation) 
• Excellent internal & external training, career development 
• Monthly staff prize draw, cycle‑to‑work, Wage Stream access

Make a difference

If you’re a compassionate, driven leader who wants to shape exceptional services and support a highly valued team, we’d love to hear from you.

Closing date: 3 February 2026

Interviews will be held week commencing 9 February 2026

Stockdales is an equal opportunities employer. Enhanced DBS required.