Communication manager jobs

Warwickshire & Solihull Community and Voluntary Action

is recruiting

Area Programme and Development Manager (Solihull)

£44,088 per annum pro rata

30 hours per week

Permanent subject to funding

Hybrid/Office (The Core, Solihull) with regular travel

across Solihull and occasionally Warwickshire and Birmingham

About CAVA

CAVA provides infrastructure support to the Voluntary, Community, Faith and Social Enterprise sector across Warwickshire and Solihull. CAVA also works heavily in partnership with its respective organisations in both Birmingham and Coventry, collaborating across the landscape to reduce inequality. CAVA operates as a Volunteer Centre and delivers projects that support social and community action through the voices and engagement of local people.

CAVA has offices based in Leamington Spa, Nuneaton, Rugby, Stratford-Upon-Avon and a dedicated office space within a shared Community Hub in Solihull.

Area Programme and Development Manager

Area Programme and Development Manager will work as part of the Management Team and are key ambassadors for the organisation and the wider VCFSE. They provide leadership and accountability for the work of CAVA, overseeing and growing our position and portfolio of work as the VCFSE Infrastructure organisation for both Solihull and Warwickshire. The manager also occasionally works in partnership with the Board of Trustees on matters related to strategy and governance.

The Opportunity

The Area Programme and Development Manager will provide management and leadership of CAVA’s Solihull portfolio, which is at an evolving and exciting phase of integration across the Borough.

The Area Programme and Development Manager has a key role in leading and shaping CAVA’s presence in Solihull, working strategically alongside the Board and Management Team, to lead the organisation into its next era of growth and delivery.

The Area Programme and Development Manager has a key role and responsibility representing voluntary, community, faith and social enterprise groups and organisations, providing a strong and confident voice on behalf of the sector as we work alongside partners from the Public, NHS and the wider Integrated Care System (ICS).

The remit provides the successful candidate the opportunity to make a significant impact to reduce inequality within communities by supporting the VCFSE sector and working in a dynamic and collaborative environment, especially through prevention, early intervention and community engagement.

Summary of Key Responsibilities (please see Job Description for full details)

- Leadership and Management of the Solihull programme portfolio (including public sector contract) and CAVA Strategy

- Line Management of a small, focussed team

- Strategy, Planning and Control in line with need, compliance, business planning, lead areas

- Financial Management including setting and managing budgets and risk in line with sustainability and financial controls/compliance

- External Representation and Partnership Working across the landscape, provide the voice of the sector and working in collaboration, alongside public VCFSE, private, public and statutory sector partners

- Income Generation and Growth through the writing of tender and funding applications, evaluation and funding returns/reports and including other fundraising strategies

- Office Management environment within your area in line with regulatory policies, procedures and delivery need

- Corporate Support and Team Participation in wider, CAVA activity and events

What We're Looking For:

We are seeking a dynamic and self-motivated individual with evidence of:

- strong programme leadership and management experience and skills

- a strong and analytical eye for detail supporting contract management in line with KPI’s and budgets

- ideally, a background of working in the VCFSE sector

- confident, objective and effective voice and communication skills at all levels

- collaborative skills working as part of a supportive Senior Management Team

- a commitment to equality, diversity, inclusion and reducing inequality

- a ‘can do’ approach to work and objective thinker and problem solver

- skills and experience of writing tenders and funding applications

 Values

All employees are expected to demonstrate CAVA’s values by working positively as part of a team, delivering high quality services where all are supported and encouraged and to promote an ethos which values and encourages equality and diversity within the organisation and is respected through the VCFSE.

To apply for this role, you are required to hold a driving licence and have use of a car for work purposes. Flexibility to undertake occasional work out of contracted hours is essential for this role.

Competitive salary and benefits package including enrolment with an employee assistance programme of support.

If you think you fit the brief for this exciting role, please view the job opportunity on our website and submit your CV, accompanied by a covering letter which outlines why you would like this job and what you could contribute, focusing on the criteria detailed in the job description and person specification Letters should be no more than 3 sides and if typed, no smaller than size 11 font.

Closing Date: Monday 29th June 2026 at 10am

Interviews: Monday 13th July 2026

No agencies please

WCAVA is an equal opportunities employer

‘Putting Equality, Diversity and Inclusion into Practice’

Living Wage Places

The Living Wage Places scheme is pioneering a collaborative, place-based approach to tackling in-work poverty. Local action groups made up of public and private sector Living Wage Employers, work together with charities, unions and civil society on a three-year action plan to tackle local in-work poverty and grow the number of employers committed to the Living Wage, Living Hours and Living Pensions.

Since the scheme launched in 2019, we have recognised 20 cities, boroughs and city-regions for Making Living Wage Places.

Living Wage Places taps into the power of place, recognising and developing local champions within our network and supporting them to engage and influence their community’s employers. It feeds into broader local economic plans such as community wealth building and local anchor institution work.

Living Wage Foundation

The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.

Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.

Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.

Main Responsibilities

The Programme Manager for Living Wage Places plays a central role in delivering and growing a pioneering, place-based approach to tackling in-work poverty. The role is responsible for managing and developing the Living Wage Places programme, supporting local action groups to deliver ambitious action plans, and embedding wider standards including Living Hours and Living Pensions. They will be the first point of contact for regional leads seeking guidance in their work/regions. Working across a broad range of internal teams and external stakeholders, the Programme Manager will build strategic partnerships, strengthen regional networks, and ensure effective monitoring, evaluation and learning across the programme. The role combines strong

project management with relationship building, strategic thinking and a commitment to increasing the scale and impact of the Living Wage movement.

Working as the Programme Manager, reporting to the Senior Programme Manager for Living Wage Places, ,

your main responsibilities will include:

Contribute to CUK and Project strategic objectives

· Support and grow the Living Wage Places project and ensure it is embedded in CUK’s overall strategy

· Collate and share good practice across teams to ensure strong collaboration and that civil society remains at the heart of Living Wage Places

· Support strategy development around local and general elections, identifying opportunities to grow the scheme and influence stakeholders

Build and manage projects and achieve work targets effectively

· Monitor, evaluate and draw out learning from across the Living Wage Places project

· Lead the development of systems for monitoring and evaluating impact and progress

· Support action groups to design and deliver Action Plans including Living Hours and Living Pensions

· Facilitate roundtables, meetings, and milestone activities

· Identify opportunities to expand Living Wage Buildings and Zones

· Deliver project milestones and reporting

· Deliver additional projects aligned to team business plan

Learning & Expertise

· Develop expertise in local economic policy including community wealth building and devolution

· Support internal teams to understand Living Wage Places principles · Build knowledge of priority sectors and apply to strategy

· Lead internal learning sessions

· Provide guidance on Living Hours and Living Pensions

· Continue personal professional development

Develop and manage external relationships

· Build and manage relationships with regional stakeholders

· Support development of new partnerships

· Represent the organisation at meetings and events

· Co-deliver the Living Wage Places network

· Develop relationships that support long-term impact

Communications

· Support development and delivery of communications strategy

· Gather and share case studies

· Maintain communications channels

· Support local action groups with communications

Develop and manage internal relationships

· Build capacity of organisers and programme staff

· Lead delivery of learning strategy

· Support collaboration across teams

Generate income and manage resources

· Support development of funding proposals

· Collate evidence for funder reporting

· Contribute to budget development

· Support sustainable growth of programme

Personal Specification

(D) Desirable, (E) Essential

Key skills and knowledge

· Excellent project management skills with the ability to manage a wide range of competing demands (E)

· Outstanding communication skills, both verbally and written, combined with the ability to liaise with senior stakeholders (E)

· Excellent interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)

· Ability to take in and interpret information and present in a succinct manner (E)

· Understanding of the policy and campaign landscape around inclusive local economic strategies and devolution deals (E)

· Ability to support monitoring and evaluation reports for external funders and internal impact monitoring (E)

· Strong IT skills to include MS Office and CRM software (E)

· Understanding of database and systems management (D)

Personal qualities & values

· A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)

· Able to work within a team, responding to needs and achieving results collaboratively (E)

· Commitment to equality, diversity and inclusion and the mission of the Living Wage Foundation. (E)

About the application process

We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider

applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.

For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.

Our client is a much-loved local charity providing compassionate care and support to people living with life-limiting illnesses, helping them and their families achieve the best possible quality of life. As a charity, the hospice relies heavily on the generosity of its community to continue delivering its vital services, making fundraising a crucial part of its future sustainability.

The Individual Giving Manager will play a key role in delivering and developing the hospice’s individual giving strategy, with responsibility for a range of fundraising products including cash appeals, regular giving, supporter communications, gifts in celebration and the flagship Light up a Life appeal. Working across the organisation, you will develop engaging fundraising campaigns, strengthen supporter relationships and help grow income and engagement.

The successful candidate will bring experience in individual giving, direct marketing or supporter fundraising, either within the charity sector or a comparable commercial environment. You will have a strong understanding of campaign planning and delivery across a range of channels, including direct mail, email and digital platforms, alongside experience of using data and audience insight to inform activity.

£30,057 to £38,988 per annum
Permanent and full time
Thurrock hybrid

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

As the Project Development Manager (RTP), this role will strategically lead the Rethinking Pain programme into its next phase, ensuring continued impact, quality, and sustainability. In addition, the postholder will contribute strategically and operationally to the success of Blood Pressure Connect and other emerging physical health initiatives, providing leadership and support across the wider organisation

Key Objectives 

• To lead and oversee the delivery, development, and day‑to‑day management of the Rethinking Pain programme across Bradford and Craven, ensuring high‑quality, effective, and sustainable delivery.
• To develop and maintain strong professional relationships with key partners and organisations, creating effective referral pathways and promoting the benefits of collaborative working, including embedding programmes sustainably where appropriate.
• To play an active role in horizon scanning and funding development, identifying and securing additional funding opportunities to support, expand, and stabilise the Rethinking Pain programme, Blood Pressure Connect programme and other related activities.
• To represent KHL and the Rethinking Pain programme, Blood Pressure Connect and future health initiatives at relevant meetings, networks, and health boards, raising the profile of the work and contributing to wider strategic discussions.
• To proactively ensure accessibility, equity, diversity, and inclusion are central to KHL’s ways of working and are embedded throughout the Rethinking Pain programme and associated physical health projects.
• To work closely with the CEO to ensure all programmes and projects, including Rethinking Pain, Blood Pressure Connect, and emerging physical health initiatives, are aligned with KHL’s vision, aims, and strategic objectives

Project Management 

• To enhance systems and processes for the Rethinking Pain programme and support other related projects such as Blood Pressure Connect. To support budget management alongside the CEO and Finance Officer.
• To maintain effective relationships with key Commissioners, funders and key partners To develop high level/quality presentations and present these at local and relevant events as and when required.
• To ensure all projects are delivered in line with local and national guidance and local need, supported by the RP clinical team.
• To have oversight of all partner projects, associated with the managed projects, implement service levels agreements and ensure SLA requirements are being met.

Key Skills

• Supporting with change initiatives to align with organisational goals fostering a positive culture.
• Strong strategic understanding, providing cross-functional operational oversight
• Excellent organisational skills to performance monitor against our group objectives
• Strong interpersonal and communication skills with the ability to execute work expediently
• Experienced in utilising tools/frameworks to track progress ensuring appropriate governance and therefore outcomes Provide data led insights to guide decision making and strategy

Further details for the post will be detailed in the candidate pack.

Harris Hill are delighted to be partnering with a great charity to recruit the Business Development Manager to help drive forward the charity mission at a crucial time, as they adapt to a changing funding landscape and build sustainable income for the future.

 About the Role

Reporting directly to the Chief Executive, you will play a key leadership role within the organisation. You’ll be responsible for developing and delivering income generation strategies, building strong partnerships, and ensuring long-term financial sustainability.

This is a hands on and varied role where you will:

• Lead and grow diverse income streams including grants, corporate partnerships, and community fundraising
• Develop compelling funding proposals and manage a strong pipeline of opportunities
• Build and maintain relationships with funders, donors, and stakeholders
• Oversee flagship fundraising events and support third-party fundraisers
• Line manage charity shop managers and nurture a network of volunteers
• Contribute to strategic planning and organisational development
• Represent the charity externally with confidence and professionalism

About You

We are looking for a proactive, organised and motivated individual who can think strategically while delivering practical results.

You will bring:

• Proven experience in fundraising, business development, or a similar role
• Strong track record in securing funding (grants, trusts, corporate, or individual giving)
• Excellent communication and relationship-building skills
• Experience managing events, campaigns, and stakeholder relationships
• Confidence in presenting, networking, and representing an organisation
• Strong organisational and analytical skills
• Experience managing staff or volunteers
• A collaborative, resilient, and adaptable approach

Experience within the charity sector and knowledge of fundraising regulations is desirable.

Full job description available upon request.

Salary: £35,229- £40,885 this will be pro rata of the 30 hours

Contract Type: permanent, part-time, Flexible (maximum 30 hours per week)

Location: Stockport

Application: Cv and Supporting statement to

Deadline: On rolling basis

If you’re interested and would like to review a full job description, please contact Lucy at Harris Hill.

 As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics.

Location: Victoria, hybrid (1 day per week in office)
Contract: Temporary, ongoing
Hours: Part-time, 2 to 3 days per week
Salary: £31.88 per hour + holiday (£58,177 salaried FTE)
Start Date: ASAP

Prospectus is delighted to be supporting our client in their search for a temporary Payroll Manager. The organisation is an umbrella body for a variety of charitable trusts.

Responsibilities:

• Delivering the end-to-end monthly payroll and including preparation, HMRC compliance
• Managing year-end processes including P60s and cost of living increases
• Processing new starters, leavers, pensions, and benefits
• Advising management and other departments as required
• Ensuring timely and accurate data input, including maintenance for audit trails
• Leading continuous improvement, including regulatory changes and best practice
• Acting as a system lead (Access Payroll) and supporting with improvements to processes and systems
• Proactively supporting stakeholders, including payroll queries, internal department needs, and forecasting/budgeting support

Requirements:

• Recent experience in a similar role within the not-for-profit sector
• Excellent working payroll and finance knowledge, with an comprehension of current legislation and best practice
• Confidence with systems and technology usage (Access Payroll and Microsoft tools)
• Strong leadership ability, with confidence to manage the finance team and guide organisational leaders
• High level of accuracy and attention to detail, with the ability to work under pressure
• Proactive and independent mindset, with good time management skills
• Excellent communication and organisational ability

Applications will be reviewed on a rolling basis so please apply ASAP by submitting your CV in Word format. 

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.

Job Title: New Business Manager
Reporting To: Head of Corporate Partnerships
Manages: New Business Officer
Location: Remote (Occasional travel to Leicester Office & other UK locations as necessary)
Contract: Permanent
Salary: £37,286 - £43,466 (appointments are typically made at the lower end of the salary range)
Hours: Full time (36 hours per week, flexible).

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

We’re looking for a proactive and driven New Business Manager to grow our corporate partnerships and generate new income for Home-Start UK, helping us support more families across the UK. This role also includes line management responsibility for the New Business Officer.

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

While our impact is delivered locally through this network, this role focuses on securing and growing partnerships at a national level for Home-Start UK.

Every day, families face challenges that can feel overwhelming. By building strong partnerships with companies, we can reach more families, earlier, and make a lasting difference.

This is an exciting time to join as we grow our corporate partnerships and invest in new opportunities to increase our impact.

You’ll lead relationships from first contact through to securing agreements, working closely with colleagues across Home-Start UK. You’ll also draw on insight from our network of local services to shape compelling partnership opportunities and clearly demonstrate impact.

We’ve recently worked with a consultancy to develop a refreshed approach to corporate fundraising, and this role will play a key part in bringing that to life. You’ll have the opportunity to shape and lead our new business approach—helping to re-energise how we identify opportunities, engage partners, and grow income.

The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.

Benefits of working for Home-Start

• Flexible working
• Family friendly policy
• PayCare health cash plan
• Enhanced employer contribution pension
• Learning and development
• DAS Employee Assistance

If this sounds like your kind of opportunity, then we want to hear from you!

The closing date for applications is Friday 19th June at 4pm.
First stage interviews will take place virtually on week commencing 29th June.
Second stage interviews will take place virtually on week commencing 6th July.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.

No agencies please.

OUR ORGANISATION:

Womankind Worldwide is a global women’s rights organisation working in partnership with women’s rights movements and organisations to transform the lives of women and girls. We strengthen and support women’s movements in our focus countries in Africa and Asia, and take collective action at regional and global levels, to ensure women’s voices are heard, their rights are realised, and their lives are free from violence. Currently, Womankind has staff based in Kenya and the UK. This position can be located either in Kenya or the UK. You must have the right to work in Kenya or the UK to apply for this role, in line with the laws and regulations of these countries.

ROLE PURPOSE:

The Policy and Advocacy team within Womankind influences a transformative, feminist agenda for change in solidarity with movement partners and allies. This is a full-time, fast-paced subject matter expert role that leads the organisation’s partner centred and evidence-based advocacy in UK and Global Advocacy forums, from a decolonial feminist lens, in line with Womankind’s 2030 strategy. Additionally, the role supports partner advocacy related learning & exchange, and capacity strengthening for partners based in all of Womankind’s focus countries and co-leads work on advocacy related knowledge products.

AREAS OF RESPONSIBILITY:

1. Strategic Leadership & Positioning

Leads Womankind’s evidence based advocacy and strategic engagement in global, regional & UK Policy forums from a decolonial feminist lens. This includes:

• Formulation of Womankind’s UK & Global advocacy plans, and execution of key deliverables based on thorough advocacy mapping processes.

• Planning and engaging in side and parallel events.

• Identifying key advocacy messages and supporting partner engagement/participation.

2. Feminist Research & Knowledge Production

• Drives the conceptualisation, decolonial feminist framing, review, and strategic dissemination of knowledge products in alignment with advocacy priorities per the organisation’s Strategy 2030 and relevant sub-strategies including the feminist partnerships and influencing sub-strategies.

3. Partner Support, Learning and Exchange

• Proactively supports partner influencing and advocacy skills strengthening where necessary and appropriate, in line with available organisational resources.

• Identifies, plans and executes strategic in-country, transnational and cross-continental learning and exchange opportunities.

4. Programme Management

• Contributes to the P&A team’s annual planning and budgeting processes.

• Engages in robust monitoring, evaluation, reporting and learning (MERL). This includes contributing to the development of appropriate advocacy MERL tools, participation in institutional MERL processes.

KEY RELATIONSHIPS AND COLLABORATION:

Internal

1. P&A team.

2. Grantmaking & Partnerships Team.

3. Fundraising Team.

4. Communications team.

External

1. Partners.

2. Women’s Rights Organisations & Feminist Movement Allies.

3. UK Government Entities e.g. FCDO.

4. Regional and International Bodies.

PERSON SPECIFICATION:

Qualification and training:

• A post-graduate qualification in a relevant social sciences field e.g. international development or legal studies, human rights, gender studies, or equivalent experience.

Essential Experience:

• At least 5 years’ experience in the women’s rights and feminist sectors with demonstrable capabilities in strategic, partner-centred, evidence-based, decolonial feminist advocacy leadership in UK and Global Advocacy spaces.

• In-depth knowledge on core women’s rights normative standards and intersectional feminist principles that guide policy and influencing work within the UK and globally. This includes how diverse women’s rights thematic areas intersect and how this is integrated into strategic influencing and advocacy.

• Astute networking skills and ability to successfully build and leverage relationships with diverse partners, allies, government officials and intergovernmental bodies for strategic advocacy and influencing.

• Proven track record in leading/driving knowledge production from a decolonial feminist lens including research reports, and policy briefs.

• Country specific expertise in executing partner advocacy needs and learning and exchange opportunities linked to diverse women and girls in local, transnational, and cross-continental contexts.

• Sound programme management skills including demonstrable experience in advocacy related MERL, annual planning and budgeting.

• Demonstrable experience in direct line-management of officers, interns and volunteers in diverse and cross-cultural teams.

Desirable Experience:

• Proven track record of successfully contributing to fundraising bids.

Knowledge and Skills:

• An organised, strategic, credible, confident self-starter with the ability to respond in a timely way to emergent needs and opportunities in the UK or globally.

• A collegial and collaborative team player who can work effectively as part of a diverse team in ways that contribute to a creative, safe, inclusive and supportive work environment.

• Excellent written, verbal influencing and communication skills. Fluency in English is essential.

• Proficient in use of MS Word, Excel and PowerPoint.

• A flexible, creative, solutions-focused approach to problem-solving.

• Strong feminist politics and analysis lens.

• Understanding of and commitment to working in line with Womankind’s feminist and anti-racist stance.

Travel Requirements:

International travel and regular in-person catch-ups with UK based policy makers and civil society colleagues are essential requirements for this role. The post holder is expected to engage in reasonable international travel to fulfil their duties. This is expected to be no more than four-eight weeks per year.

Line Management:

The role holder is expected to line manage the UK/Global Policy and Advocacy Officer. They will occasionally supervise consultants, interns and volunteers as needed, in line with the work they are leading.

All posts are expected to contribute towards developing a supportive working environment, to demonstrate a commitment to inclusion, professionalism and respect, transparency and accountability and to uphold quality standards as outlined in policies and procedures, and in compliance with Womankind Worldwide’s Equity, Diversity and Inclusion Policy.

The role also undertakes other responsibilities not outlined above which are commensurate with a role of this nature and which have been discussed and agreed with the line manager.

JOB TITLE: Retail Manager

LOCATION: Alderley Edge

DATE WRITTEN: May 2026

ACCOUNTABLE TO: Retail Area Manager

PRIMARY PURPOSE:

To manage an Age UK Cheshire Charity Shop located in the Cheshire area, ensuring efficient and effective management of colleagues, volunteers, premises, sales, and stock to provide a high-quality retail service in relation to agreed performance targets. 

To achieve the maximum potential of funds for Age UK Cheshire by achieving charity retail standards and community engagement.

To ensure all appropriate standards of security and health and safety are met. To organise and manage the day-to-day operations of the store including effective communication with the Head of Retail and reporting of relevant data.

Main Duties:

1. To ensure that the Age UK Cheshire Charity Shop achieves required standards of performance and agreed sales targets:

§  Maximisation of sales through stock rotation, correct pricing, brand awareness and merchandising, to use the full potential of the stock available to you.

§  To gain Gift Aid on eligible donations to Age UK Cheshire to maximise funds for the charity in line with HMRC guidelines. This includes signing up new donors to the scheme and selling stock accordingly.

§  Responsible for managing, training, and developing the Assistant Retail Manager to achieve pre-set objectives.

§  Support, train, and coordinate the work of volunteers in the shop as required.

§  Working with the Assistant Retail Manager to ensure that the shop complies with all the relevant legislation, trading standards and health and safety.

§  Ensuring stock from donors is correctly received and stored within the shop. Working with the Area Retail Manager to make certain of timely collections and suitable deliveries to merchandise appropriately and safely.

§  Administrative systems and working practices to include daily and weekly sales reports, charity log and financial information.

§  Identify stock which can maximise income when sold via e-commerce, auctions, or other sales opportunities.

§  To plan and prioritise special promotions, seasonal adjustments, and sale events.

§  Ensuring professional signage throughout the shop; to be clear and on brand.

§  Engage with the Retail Operations Manager regularly to create a cohesive working relationship with the wider retail team in order to gain support and advice

2. Maintain a high level of commercial awareness by staying informed of sales trends, stock position and local competition.

3. To work as a member of the wider retail team to ensure that all shops across the region are covered appropriately. Have a flexible approach to days worked and location, to provide support to other colleagues and providing holiday cover for the Assistant Retail Manager.

4. To participate in recruitment, induction, training and deployment of colleagues and volunteers. To work with other organisations when necessary to ensure compliance with all legislation and good practice.

5. To develop and manage “designated volunteers” through appropriate training and development, to ensure that they can take responsibility for the running of the shop in the absence of paid colleagues, including holiday cover if necessary.

6. Implement the highest standards of customer care and service.

7. To maximise income by participating in fundraising and trading opportunities.

8. To take responsibility for the shop to implement shop procedures, as follows: -

§  To act as a key holder at an assigned location

§  To prepare the shop for opening by the correct time

§  To close the shop at the correct time and ensuring the shop is secure before leaving

§  To assist in the acquisition of donations including furniture and to liaise with the Area Retail Manager on collection and delivery procedures

§  To sort, prepare and price stock to in line with charity retail processes.

§  To present stock in the sales area to the agreed standard

§  To recruit, train, organise, supervise, and care for the welfare of colleagues and volunteer helpers

§  To reconcile the cash register, banking and to work to Age UK Cheshire’s financial policies and procedures

§  To complete paperwork as necessary, to include use of information technology on computerised systems

§  To carry out Age UK Cheshire’s policy on Health and Safety of colleagues and customers, including all manual handling policies and procedures for goods and furniture, emergency and accident procedures, trading standard policy, refunds and exchange policy.

9. To use initiative to ensure any issues in the shop are resolved quickly and effectively. To follow the correct reporting procedure to inform the Health & Safety Manager of any problems or concerns.

10. To understand and achieve daily/weekly/monthly/annual targets which will be reviewed regularly with the job holder. To undertake performance related reviews with Assistant Retail Managers as required.

11. To be a role model for Age UK’s mission statement and values and to understand how the role of a Retail Manager complements this.

12. To undertake such duties as may from time to time be reasonably requested by management within the flexible definition of the post.

AGE UK CHESHIRE

RETAIL MANAGER - PERSON SPECIFICATION

Essential Criteria:

- strong communicator with the ability to deliver team messages, deal with customer issues and resolve problems with firmness and fairness.

- ability to understand and interpret financial information in order to manage shop performance outcomes.

- good administrative and organisational skills with the ability to undertake banking tasks, keep basic records and organise resources in a busy environment.

- the ability to recognise stock potential in order to generate income and the importance of attractive presentation.

- supervisory experience with the ability to motivate, inspire and lead a team.

- IT literate

- ability to travel freely between shops (ideally full driving licence and use of a properly insured vehicle during work hours).

Desirable Criteria:

- basic knowledge of Health & Safety and Fire regulations and ability to identify potential risks to include items that sold under Health & Safety regulations.

- proven retail experience

- experience of working with volunteers.

- general understanding/empathy with the aims of the organisation.

Processing stock deliveries will regularly involve carrying and moving heavy stock.  You will also be on your feet for long periods of time.  On occasions you may be required to work on your own within the shop.

AGE UK CHESHIRE

RETAIL MANAGER - ADDITIONAL INFORMATION

The organisation currently operates 9 charity shops and has ambitious plans to open more charity shops which all help to provide funds for the charity to deliver its services for older people in Cheshire, as well as being a location to promote Age UK Cheshire services.

All Age UK Cheshire shops sell unwanted household and personal goods donated by the public and other commercial companies. The success of the shops is dependent upon achieving a regular adequate supply of donations.  Age UK Cheshire shops have established a reputation for selling good quality items, well presented and at reasonable prices. 

The shop staffing structure is supported by volunteer helpers.  They do not receive any payment other than the reimbursement of their exact travel costs from their home to the shop. 

The shops are all expected to trade profitably. Their function is to provide income to the organisation. Each shop is given a weekly sales target to achieve to produce a targeted net profit once rents and other costs have been deducted.

Each shop has a mixture of staff and volunteers covering a 6- or 7-day working period.  The Retail Manager will be supported by an Assistant Retail Manager working flexibly to provide cover at the shop. At times you might be asked to cover other shops depending on staffing issues, so flexibility is a must. Volunteer support is key to the success of the operation and development of “designated volunteers” who can take responsibility for the shop, during some periods of staff absence. 

Location: Shop Base – Alderley Edge. You may be required to cover other shops on an ad hoc basis.

Hours: 36.25 hours per week, worked over 5 days Monday to Sunday.  Hours are required to be flexible to ensure that the shop is staffed appropriately.  There may be a requirement to travel between shops.  In exceptional circumstances you may be required to work 6 days per week. The role will require working over the Christmas period and potentially all bank holidays.

Salary:  £25452.03 per annum (£13.50 per hour).  Overtime payments can be paid for exceptional circumstances where additional days have been worked.

Pension: Age UK Cheshire has an automatic enrolment workplace pension scheme in place for eligible employees.

Leave: 25 days’ leave per annum (plus Bank Holidays) rising after 5 years’ continuous service by one day per year (pro rata) to a maximum of 30 days’ leave after 10 years.

Contract: All new staff are subject to a three-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e., the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.

Health Care: All staff will automatically join the Age UK Cheshire’s Health Care Cash Plan and will be entitled to receive healthcare benefits.

Criminal Disclosure:  Basic DBS Check applicable for this post.

Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for Age UK Cheshire because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.

Registered charity no. 1091608

You’ll focus on creating and maintaining a broad range of content to support and promote CCLG’s extensive range of activities, including research, our professional membership activities, health information for patients and families, influencing and policy work, and fundraising. You’ll work with teams across the organisation to identify opportunities to create content, ensuring it is engaging, of a high quality, on brand, and that it helps the organisation to meet its objectives.

We’re looking for a user-focused champion of great content, with strong organisational skills, who’ll use their own initiative and ability to manage a varied workload. Beyond your technical skills of producing high-quality content, you’ll have great interpersonal and communication sills, allowing you to build great working relationships across departments within CCLG and with key stakeholders, including our professional members and those with lived experience of children and young people’s cancer.

This role is offered on a hybrid basis, with an expectation of two days per week in our Leicester office.

About CCLG: The Children & Young People's Cancer Association

CCLG is a charity dedicated to creating a brighter future for children and young people with cancer. Powered by expertise, we unite the children and young people’s cancer community, driving collective action and progress.

Research is the key to better treatments, improved care, and potential cures. We fund and lead world-class research, fuelling groundbreaking work led by brilliant minds. Collaboration is at the heart of our approach—bringing together the right people and organisations to drive progress and deliver real impact.

We provide trusted information and guidance for children and young people with cancer, their families, and everyone supporting them. Our expertise helps them navigate the challenges of cancer and its impact, offering reassurance and clarity when it’s needed most.

Through our professional membership, we bring together the brightest minds in children and young people’s cancer, creating a national network that drives progress. Together, we shape better treatment and care - developing guidelines, sharing knowledge, offering expert advice, leading pioneering research, and creating essential resources and education for professionals. Our collective expertise sets the standard, advocating for excellence at every level—local, national, and global. 

Our work is only possible thanks to the generosity of fundraisers, donors, and supporters who share our mission. Every pound raised helps fund our research, provide trusted information for families, and brings together experts to improve treatment, care and outcomes.

Our communications team works to support and promote CCLG’s extensive range of activities, across research, professional membership, health information, policy and advocacy, and fundraising, raising awareness of our work, supporting our income generation strategy, and ultimately improving outcomes for children and young people with cancer.

Equality, Diversity & Inclusion

CCLG is committed to building a diverse and inclusive workforce that represents the communities we serve. We warmly welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process. 

Benefits of Working at CCLG

• 24 days annual leave plus bank holidays, with 6 additional closure days per year (usually 2 at Easter, 4 at Christmas) (pro-rata for part-time staff)
• Enhanced maternity pay 
• Enhanced sick pay
• Life insurance and employee assistance scheme
• Defined contribution pension scheme: 8% employer contribution / 5% employee contribution
• Hybrid working model
• Supportive and collaborative team culture

Application instructions

For your application, please upload a CV (which should include details of two referees, including your current/most recent employer - we will not contact references without your consent or prior to a provisional offer being made) along with a covering letter. Your covering letter should be bespoke to this job application, demonstrating how your experience makes you suitable for the role and showing how you meet the person specification. If you wish to include a small number of examples of relevant content you have created, please include links in your covering letter. 

We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.

We are working with an inspiring social welfare charity to recruit an IG Manager, they are looking for someone with strong, multi-channel, individual giving experience, you will bring structure around what is currently underway but also expand the current channels and proactively capitalise on the potential in this space.

This is a hybrid role with one day a week in the London office.

The Charity
A passionate social welfare charity, dedicated to bringing practical and emotional support, while providing friendship to those who find themselves lonely and isolated in a foreign part of the world.

You will be joining an incredible organisation, with a friendly and inclusive working culture, offering fantastic benefits.

The Role
Develop and execute an ambitious and sustainable Individual Giving strategy
Develop the existing digital donor acquisition strategy, develop and implement a legacy marketing strategy
Lead the end-to-end delivery of diverse targeted individual fundraising campaigns across a range of mediums, including digital, direct marketing, events and face-to-face channels
Build programmes of targeted communications to both existing donors and potential new donors

The Candidate
Track record of experience in individual giving, direct marketing, or a related fundraising role within a nonprofit or charity setting
Experience of devising and implemenintg a successful Individual Giving strategy
Track record of success in managing multi-channel fundraising campaigns and meeting ambitious income targets
Excellent communication skills, both written and verbal, with the ability to craft and deliver inspiring and compelling fundraising copy
Persuasive and impactful communication style, with the ability to inspire, support and cultivate relationships

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

This role is perfect for a proactive, experienced, relational fundraiser who is excited by the opportunity to make a lasting difference in Merton, and enjoys working as part of a small, committed team. 

Your primary focus will be to agree and meet fundraising targets by developing new relationships with corporates, trusts, foundations, and individuals. You will be responsible for building a robust fundraising pipeline, creating a long-term development strategy, and embedding an efficient and effective fundraising function within the organisation.

The Fundraising Manager is a key role responsible for securing the income that will allow Merton Giving to fulfil its ambitions. 

Who We Are

Merton Connected strengthens the voluntary, community and faith sector and supports charitable organisations across the borough through training, advice, volunteering and partnership building. We pioneered social prescribing in Merton, now embedded in every GP practice for over a decade. We also deliver Healthwatch Merton, the Home Visits Library and Merton Giving.

Merton Giving is our collaborative grant-giving programme through which we work with local people and organisations to raise funds that are distributed to local community organisations to tackle issues identified by local people. We bring together businesses, residents, community projects and other stakeholders and foster strong relationships, in order to unlock the potential of the borough and make Merton a place grounded in social justice, where people feel they belong, have what they need to live well, and are proud to call home.

KEY RESPONSIBILITIES

Fundraising and Strategy

• Work with the Strategic Lead to develop and implement a fundraising strategy, including agreed income targets)
• Proactively build and manage a solid pipeline of funding applications and approaches.
• Establish, cultivate, and maintain strong relationships with potential and existing funders, including corporates, trusts & foundations, high-net-worth individuals and the statutory sector.
• Work with the Strategic Lead to identify and take opportunities to engage and develop relationships with Merton’s businesses and High Net Worth individuals.
• Work with the Merton Connected team to explore how to maximise sector benefit from corporate volunteering and in-kind support.
• Write compelling funding applications and manage reporting requirements.
• Create and manage an efficient office system and processes for the fundraising function.

Publicity and marketing

• Promote Merton Giving to stakeholders through producing promotional material, maintaining the website, and social media
• Run events and identify opportunities to promote Merton Giving, especially to businesses and HNWs
• Work with the Grants Manager to collect impact stories from grant recipients for publicity

Partnership Development

• Work with the Strategic Lead to develop partnerships, and identify opportunities for added value and mutual benefit, such as promoting Merton Giving through the Council’s payroll giving scheme.
• Act as an ambassador for Merton Giving, representing the organisation at external events and meetings

Additional Responsibilities

• Ensure all fundraising activities are aligned with Merton Giving/Merton Connected aims and values.
• Occasionally work outside of normal office hours to support Merton Giving events and activities.
• Support with organisational tasks as required in a small, dynamic team.

PERSON SPECIFICATION

Essential:

• Proven experience in fundraising, with a track record of securing income exceeding £300,000 a year from a diverse range of sources (corporates, trusts, individuals, and statutory sector).
• Demonstrable experience in building and managing strong relationships and partnerships with funders and stakeholders.
• Excellent verbal and written communication skills, with experience in writing persuasive funding applications and reports.
• Strong strategic thinking skills, with the ability to develop and implement long-term fundraising plans.
• The ability to influence people through persuasive argument
• Excellent planning, organisational, and project management skills, including the ability to work to deadlines.
• A deep commitment to tackling inequality and a passion for community-led change.
• An understanding of the inequality and challenges within Merton.
• The ability to work autonomously and proactively in a small team.
• Knowledge of Microsoft Office 365 including, Word, Excel, Teams and Sharepoint.

Desirable:

• Experience with WordPress and grant management software
• Experience of running events
• An experienced and influential public speaker
• Skilled in writing promotional material

Individual giving manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We are looking for an experienced Individual Giving Manager to lead the development and delivery of our supporter acquisition and retention strategies. This is a full time, permanent role working on a hybrid basis with 2 days per week in our London office.

This is a varied and hands-on role where you will lead multi-channel campaigns, driving supporter growth, income and lifetime value.

The Individual Giving & Legacies team is a key driver of voluntary income at Sense. We are an ambitious and growing team, focused on increasing supporter engagement and long-term income. You will play a key role in shaping our individual giving programme, testing new ideas, improving performance and ensuring our supporters feel inspired and connected to our work.

Key Responsibilities

• Develop and deliver supporter acquisition and retention strategies, plans and budgets.
• Lead multi-channel fundraising campaigns across direct mail, digital, DRTV, telemarketing and face-to-face.
• Drive income growth and maximise value of supporters.
• Develop engaging fundraising propositions and creative campaign content.
• Lead ongoing testing, learning and innovation across products, audiences and channels.
• Manage income and expenditure budgets, with responsibility for forecasting and reporting.
• Build and manage relationships with external agencies and suppliers.
• Collaborate across fundraising, marketing and the wider organisation to identify new opportunities.
• Ensure all activity is compliant with fundraising regulations and data protection legislation.

About You

We’re looking for a confident and data-driven fundraiser with strong experience in individual giving and direct marketing. You’ll be both strategic and hands-on, comfortable managing campaigns end-to-end while continuously improving performance through insight and innovation.

You will bring:

• Proven experience delivering successful individual giving or direct marketing campaigns.
• Strong multi-channel experience (e.g. direct mail, digital, DRTV, telemarketing, face-to-face).
• Experience managing budgets, forecasting and reporting on performance.
• Strong analytical skills, including segmentation, targeting and campaign optimisation.
• Experience managing agencies and external partners.
• Excellent communication and stakeholder management skills.
• Experience leading or mentoring team members.
• Experience with prize-led fundraising would be beneficial but is not essential.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview, in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. 

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Deputy Service Manager - Supported Living - Stroud

Lead with Purpose. Inspire Independence.

At Hft, a leading Social Care provider, we stand alongside learning-disabled adults, empowering them to live life their way. As a Deputy Service Manager, covering this 10 month maternity contract in Stroud, you’ll work closely with the Service Manager to create supported living services that provide genuine choice, independence, and opportunities to achieve goals. There is a chance that the role could be extended.

You’ll lead and inspire your team to deliver safe, inclusive, and person-centred support, turning everyday moments into experiences that bring dignity, skill-building, and belonging. Your leadership will have a direct, positive impact on the lives of the people we support.

What you'll be doing

As a Deputy Service Manager, you’ll lead and inspire your team to create meaningful, outcomes-focused services:

• Spend at least 20% of your time on shift, supporting your team, role-modelling great practice, and mentoring colleagues
• Lead by example, promoting kindness, respect, and person-centred values in everyday practice
• Coordinate and oversee person-centred support across multiple services, ensuring consistency and quality
• Keep services safe, compliant, and focused on positive outcomes for the people we support
• Observe and support your team’s practice, offering constructive feedback and guidance for continuous improvement
• Encourage and develop your team, helping them grow in confidence, skills, and expertise
• Build open, trusting relationships with families, carers, partners, and external agencies
• Support your Service Manager by stepping in when needed, ensuring services run smoothly and consistently
• Take part in the on-call duty manager rota and occasionally support in other services, helping the wider team as needed

Who You Are

You’re passionate about enabling learning disabled adults to live life their way, and you bring:

• Experience managing supported living services for learning disabled adults
• A Level 4 Lead Practitioner Diploma in Adult Care or hold a Level 3 diploma and be willing to undertake this apprenticeship qualification within an agreed reasonable timescale as part of a development plan
• Strong leadership skills that inspire and develop your team
• A proactive, solution-focused approach to delivering excellent services
• Excellent communication and relationship-building skills

Life at Hft

Joining Hft means becoming part of a team that believes every learning disabled adult should have the opportunity to live life their way. We’re a social care provider with a clear focus on the people we support, and we’re committed to delivering high-quality, sustainable services.

In this role, your leadership will directly influence how people achieve their goals, build independence, and engage with their communities. You’ll be part of a warm, inclusive environment where your guidance helps teams grow, take initiative, and deliver experiences that truly matter.

Our values guide everything we do: we’re kind and compassionate, inclusive, positive, and solution-focused, with a clear vision for the best possible life for everyone we work alongside.

What We Offer

• A role with real impact, where your leadership empowers others
• A warm, supportive, and inclusive team culture.
• A role with real impact, where your work empowers others.
• 33 days’ annual leave (including bank holidays)
• Access to award-winning training and career development
• Flexible pay options via Wagestream
• Wellbeing support including Digital GP, counselling, and mental health services
• Discounts on mobiles, life assurance, and referral rewards
• Family-friendly policies and return-to-work bonuses

Stand alongside learning disabled adults as they live life their way. Apply today and become part of a future where everyone’s life is truly their own.

Accessibility: We believe everyone should have the support they need to succeed. If you require any reasonable adjustments during the application process or in the role itself, Hft - proudly a Disability Confident Employer - is committed to ensuring disabled people can apply, succeed, and thrive with us.

Background checks: We’re committed to keeping the people we support safe, so this role requires a satisfactory DBS and background checks. Don’t worry; we’ll guide you through the process.