Communications jobs

Project Manager

We are looking for a Project Manager to join the team in this flexible hybrid working role.

This is an exciting opportunity to join a leading rural community development charity in Devon and play a critical role in helping deliver our vision that Devon’s rural, coastal and market towns and communities are thriving, sustainable and inclusive places to live and work.

Position: Project Manager
Location: Exeter office based with hybrid working (travel across Devon required)
Salary: £31,347 per annum (1 FTE) / £19,184 per annum (0.6 FTE)
Hours: 0.6 FTE (21.75 hours per week – worked flexibly across 3 days) up to 1 FTE (36.25 hours per week)
Contract: 12-month fixed term (subject to review thereafter)

Closing Date: 12 noon Monday 2nd February

The Role

You will play a key role in delivering a diverse portfolio of projects that make a real difference to people and communities across rural and coastal Devon. Working closely with colleagues and partners, you will ensure projects are delivered on time, on budget and to a high standard, while engaging communities in inclusive and community-led development.

You will:

• Manage and deliver a varied portfolio of community development, regeneration and enterprise support projects.
• Work alongside colleagues to deliver the strategic aims and organisational vision.
• Support communities through capacity building, community-led planning, community asset development and local regeneration initiatives.
• Deliver small business, charity and social enterprise advice and support across Devon.
• Manage project budgets, resources, monitoring, evaluation and reporting.
• Build and maintain strong relationships with funders, statutory bodies, voluntary and community organisations, businesses and local stakeholders.
• Represent and promote the work of the charity at local and strategic level.
• Contribute to organisational learning, policy awareness and the development of new projects and funding opportunities.

If you are passionate about working with communities to create positive change and want to contribute to the long-term sustainability and wellbeing of rural places, we would love to hear from you.

About You

We are seeking an experienced, motivated and highly organised Project Manager who thrives in a dynamic environment and is committed to making a positive difference.

You will have:

• A passion for working in the voluntary and charitable sector and collaborating with communities.
• Strong project management experience, including managing budgets, resources, reporting and delivery to fixed timescales.
• Experience of working with local communities and stakeholders, and an understanding of asset-based community development, co-design and co-production.
• Excellent communication skills, both written and verbal, including the ability to deliver training and presentations.
• The ability to manage a complex workload, work independently and prioritise effectively.
• Experience of monitoring, evaluation and impact reporting.

Desirable experience includes one or more of the following:

• Supporting enterprise or social enterprise initiatives.
• Community-led planning or neighbourhood planning.
• Community asset development or asset transfer.
• Community-inspired health and wellbeing projects.
• Drafting project proposals or negotiating contracts.
• Social impact measurement or evaluation.

You will also need a full driving licence and access to your own transport (or the ability to travel easily around Devon), as the role involves regular travel across the county, including occasional evening and weekend work.

About the Organisation

The charity is a leading rural community development charity working across Devon to support communities to become more resilient, connected and sustainable.

We are an equal opportunities employer and strive to create a working environment where everyone can make the best use of their skills, free from discrimination or harassment. Applications are welcomed from all sections of the community.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Chief Officer

Citizens Advice Woking (CAW) provides free, independent, and confidential advice and information to the residents of Woking, and anyone who works in the Borough, particularly the most vulnerable, to help with the problems they face.  We are the only organisation locally that can and does address client issues holistically, across areas such as debt, housing and welfare benefits, not just single issues, and this is increasingly important as client problems become more complex.

We are looking for a Senior Manager who will bring both innovation and experience to lead a valued local charity.

Reporting to the Chair of the Trustee Board, the Chief Officer

• Is responsible to the Trustee Board for the management and leadership of Citizens Advice Woking,
• Represents Citizens Advice Woking to funders, partners and stakeholders,
• Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers,
• Is responsible for the continuing funding, planning and financial management of the service,
• Represents the organisation in Woking and contributes to the overall provision of strategic advice services in the borough.

In particular, the priorities for the Chief Officer in 2026/27 will be to:

• Manage CAW’s external relationships with our funders and the Woking community generally, to ensure satisfaction with the delivery of current projects, and their continuation,
• Collaborate closely with the other Surrey LCA Chief Officers to respond to the changing funding landscape. In parallel, continue to identify and deliver local projects for local funders,
• Ensure that suitable alternative premises are secured, and the transition is managed as smoothly as possible,
• Ensure the staff and volunteers are enabled to work effectively, particularly during this period of disruption,

The Chief Officer has an important leadership role, working closely with the Operations Manager, who has line responsibility for the staff and, generally, the internal CAW operation.  The volunteers are managed on a day-to-day basis by the Advice Session Supervisors, who are critical to ensuring the quality of advice to clients, and the smooth running of the office. 

How to apply

To apply for the role of Chief Officer at CAW, please see the Job Pack on our website.

You will need to send us your CV and a maximum 2 page supporting statement. The supporting statement should demonstrate how you meet the criteria outlined in the person specification and outline why you are interested in becoming the CO of Citizens Advice Woking.

Closing date for applications: Friday 6th Febraury

Applications will be reviewed on receipt, and we reserve the right to close earlier if applications from sufficient suitably qualified candidates have been received

Location: Barnstaple – Little Bridge House
Hours: 37 hours per week, Full Time, Permanent
Salary: £25,017 - £27,700 per annum
 
We are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England.
 
We aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit us.
 
Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.
 
What you will be doing:
 
You will be providing support and assistance to the Little Bridge House and Regional Fundraising teams. You will be helping to research opportunities for new relationships and speaker engagement within the community, helping to maintain the existing fundraising groups, key fundraising opportunities and supporter donor care and development.
 
Working alongside members of the fundraising team, you will gain a better understanding of the various fundraising roles, including undertaking speaker training and assisting fundraisers, where needed, with giving appropriate talks and attending cheque presentations.
 
You will be required to support the area fundraisers in the research, approach and development of community partnerships.
 
The Successful Candidate:
 
You will be highly motivated and enthusiastic, with good organisation and communication skills and able to work to deadlines. You will be positive and solution focused and able to engage and be confident in social situations. A good working knowledge of Microsoft (Word, Excel and Outlook) is required for this role. A flexible approach to work is required as working hours will include evenings and weekends.
 
What we offer:
 
We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:
 
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay*
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
 
Closing date: 09/02/2026
Interview date: 16/02/2026
 
Please note: We may close this vacancy early if sufficient suitable applications are received; therefore we recommend you apply early
 
If you have any questions, please visit our website to find our more, or use our email to contact us and speak to one of our HR team today
 
CHSW Equality, Diversity and Inclusion Statement
 
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
 
Charity Registration Number 1003314
 
You may have experience of the following: Fundraising Officer, Development Assistant, Charity Fundraising Coordinator, Community Fundraising Assistant, Donor Relations Assistant, Fundraising Support Officer, Fundraising Administrator, Events & Fundraising Assistant, etc.
 
REF-226 040

Project Officer, Schools and Communities, Stockton

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Project Officer, Schools and Communities 

Stockton

£29,235 per annum (pro rata for part time)

Ref: 119REC

Part time 15 hours per week – we are happy to talk flexible working

Base: Stockton, hybrid working across local schools and the local hub

Contract: 6 months Fixed term contract

ABOUT THE ROLE

Team: Active Journeys 

As the Project Officer, you will work directly with schools and local communities across the North and Midlands, identifying ways to transform streets and public spaces into safer, more welcoming environments for active travel.

What You’ll Be Doing

• Plan and deliver behaviour change projects and activities that promote walking, wheeling, and cycling within schools and local communities.
• Build strong, effective relationships with local leaders, authorities, and other key stakeholders.
• Supervise and mentor colleagues and volunteers involved in project delivery.

This role is ideal for someone who enjoys working with children, young people, and local communities.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Proven experience of managing small clearly defined projects or experience of delivering work packages as part of a project.
• Excellent communication skills, with experience of connecting with different audiences and adapting your approach.
• A proactive problem‑solver who effectively manages priorities and workload.
• Demonstrated ability to motivate and mentor others while collaborating effectively to build strong, positive working relationships.

This role will require travel and work at locations as necessary to undertake projects on behalf of Walk Wheel Cycle Trust.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 15 February 2026
• Interviews will be held at the Stockton Hub on the 23 February 2026. If you are unable to attend in-person, please contact us for alternative arrangements. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.

• Adjustments are available throughout the application process.

Want to explore more roles?

We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.

Adjustments are available throughout the application process.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

Chief Finance Officer

We are seeking a Chief Finance Officer who will provide strategic financial leadership, playing a pivotal role in securing the long-term sustainability of this nationally significant Cathedral.

Position: Chief Finance Officer

Location: Chichester/Hybrid

Hours: Part-time (21 hours per week)

Salary: £60,000 pro rata

Contract: Permanent

Benefits: Pension contribution, pro rata of 34 days’ leave including bank holidays, Employee Assistance Programme, free onsite parking, and flexible working opportunities

Closing Date: Monday 2 February 2026

Interviews: First interviews will take place in person in Chichester on Tuesday 10 February

The Role

This is a pivotal senior leadership role with responsibility for the overall financial health, sustainability and strategic direction of the Cathedral. Working closely with the Chief Operating Officer, Chapter and senior colleagues, you will provide robust financial leadership while supporting income generation, investment planning and effective use of resources across a complex charity operation.

Key responsibilities include:

• Leading financial strategy, planning, budgeting, forecasting and reporting across all Cathedral entities
• Overseeing monthly management accounts, statutory reporting and audit processes
• Managing financial risk, cash flow forecasting and investment of liquid funds
• Supporting and advising trustees and committees with clear financial analysis
• Identifying and developing new income streams including commercial activity, grants and fundraising
• Providing financial oversight for new projects and strategic initiatives
• Ensuring compliance with Charity Commission and Church of England financial requirements
• Managing and developing the finance team
• Overseeing IT strategy and third party service providers to ensure value for money

A copy of the job description is available once you click to apply.

About You

You will be a qualified accountant with senior level experience and the confidence to operate both strategically and hands on within a values led organisation.

You will bring:

• A recognised accounting qualification such as ACA, ACCA, CIMA or CIPFA
• Recent senior financial leadership experience, ideally within a charity or heritage setting
• Strong commercial awareness and experience of income generation
• Proven expertise in budgeting, forecasting and financial planning
• Experience of financial risk management and investment decision making
• Excellent communication skills and the ability to influence a wide range of stakeholders
• A collaborative leadership style with strong people management skills
• The ability to manage competing priorities and multiple projects effectively
• Experience of Xero or the ability to learn new systems quickly

You do not need to be a member of the Church of England but should be in sympathy with the organisation’s mission and values.

About the Organisation

The Cathedral is a living, working place of worship that has been at the centre of life in Chichester for over nine centuries. It is the Mother Church of the Diocese, which covers East and West Sussex and it is also a visitor attraction, a venue for music and the arts and an all-round hub for the community welcoming over 350,000 visitors each year.  Staff do not have to be Christian, but you should understand the Christian mission. 

You may also have experience in areas such as CFO, Chief Finance Officer, COO, Director of Finance, Finance Manager, Financial Controller, Director of Corporate Services, Corporate Services Director, Head of Finance, Head of Resources.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Trust Fundraising Support Officer

Hours: Part-time (14 – 17.5 hours per week)

Location: Hybrid working

Salary: £26,000 – £29,000 (Pro Rata)

Contract: Permanent

DBS: A basic check will be required

About Us

​At Epilepsy Action we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. ​

​As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.​

We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.​

If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!​

About the Role

We are currently seeking a Trust Fundraising Support Officer to join our growing fundraising team. 2025 was our best year yet for income and this role is pivotal in helping us to take the next step in further growing our income.​

This new role will play a key part in delivering funding from Trusts, Foundations and other Funders across the UK, supporting the Senior Trust Fundraising Officer to maximise our income. You will be responsible for making small-scale grant applications, and for growing our grants portfolio through identifying new funding opportunities.​

There will be a range of projects to work on, providing vital support to ensure that we are increasing the number of warm Funders who regularly support the charity.​

Your key responsibilities will include:​

• Build up a strong pipeline of prospective Funders by researching Trusts that align with Epilepsy Action’s vision and strategy.
• Secure income from small-scale charitable Trusts, Foundations, and other Grant Makers to meet individual and team targets.
• Ensure timely thanking, updates and reporting for all Grants and Donations from our rolling programme of applications.
• Use data in the CRM to analyse trends and identify opportunities.​

At Epilepsy Action, we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.

About You?

We are looking for a dedicated fundraiser who has:​

• Experience in using specialist fundraising research tools.
• Proven communication, writing and editing skills.
• Proven experience of securing Donations, Grant income or new business.
• Familiarity with CRM systems and digital tools.
• Organisational skills is detail-oriented, and able to work to tight deadlines.​​​

Interested?

If you are interested, click apply and you will be redirected our careers site to complete your application.

Closing Date: 9am on Monday, 9th of February 2026

Informal Chat: Week commencing 16th of February 2026

Interviews: Monday, 23rd of February 2026

Recruitment Process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30-minute online chat with a member of our team before inviting shortlisted candidates to a formal interview.​

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.

Individual giving acquisition officer

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £27,000 - £30,000 depending on experience
Full time: 37.5 hours per week
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Tuesday 10 February 2026

Telephone interviews will be held week commencing 16 February 2026

Interviews will be held week commencing 23 February 2026 in Peterborough

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

We are recruiting an individual giving acquisition officer to support the individual giving acquisition manager in the planning, delivery and analysis of acquisition campaigns through a range of products and channels which aim to support the ambitious growth of our strategy.

You will have previous experience in a marketing role, with a proven track record in delivering end to end marketing campaigns. With experience in data segmentation and analysis, you will be able to work to tight deadlines, producing work of a high standard, with excellent attention to detail. You will be creative with excellent verbal and written communication skills.

In addition, you will be a team player who demonstrates our values of bravery, passion, ambition and urgency and play a key role in generating our ambitious income target for the financial year.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may have experience of the following: Individual Giving Officer, Donor Acquisition Officer, Fundraising Acquisition Officer, Supporter Recruitment Officer, Direct Marketing Officer, Individual Giving Campaigns Officer, Donor Development Officer, Fundraising Marketing Officer, Acquisition and Retention Officer, Individual Giving Executive, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-226 071

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

The Role:
• This is an exciting opportunity as we are looking for a Policy and Advocacy Manager who will be responsible for developing and directing the delivery of Coed Cadw programme of advocacy and campaigning work in Wales.
• You will be responsible for developing relationships across broad policy-influencing audiences to achieve key policy outcomes in line with the Woodland Trust’s goals and objectives.
• Responsible for ensuring the Trust have and are following integrated and focused influencing strategies to achieve our public policy goals.
• Lead the Wales Policy and Advocacy team whilst integrating our policy and campaigning work across the wider Wales team, providing clarity of direction, inspiring our employees and building capabilities and skills, upholding and actively promoting the values and behaviours of the Trust.
• Actively monitor, gather intelligence, understand and analyse relevant areas of Welsh policy and politics, acting on key opportunities. Collaborate with UK colleagues to ensure our policy and advocacy work is supported and aligned across the four nations and ensure consistent campaigning messages with the Trust’s wider communications and influencing strategies and plans.
• This is a hybrid role with travel to the Cardiff office and around the UK as required.

The Candidate:
• This is a key role in our Wales team and for candidates to stand out, we are looking for experience of working within a policy & advocacy or political context.
• Experience in shaping and implementing policy and advocacy or political strategies preferably in the environmental/voluntary sector, providing technical policy input and advice.
• Knowledge of the Welsh Government and Senedd with a strong understanding of current environmental policy, conservation and land management issues. You’ll have awareness of current affairs and processes through legislation, policy and grants in the Welsh context.
• Confident in building and developing partnerships with external and internal stakeholders, able to influence different audiences, to successfully change attitudes, behaviours and/or policy of key stakeholders.
• Strong leadership skills with the ability to collaborate with a diverse range of teams and stakeholders to ensure the best development of strategies and policies.
• Ability to analyse complex information and be able to communicate in effective ways for diverse audiences.
• Understanding of different levers and approaches that can be used effectively to influence decision-makers.
• This role is based in Wales and will require the successful candidate to undertake travel across Wales and the UK. 

Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our employees, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. 
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application. 

Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. [Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. 

Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

First Stage Interviews will be held via Microsoft Teams

Ynglyn â Ni: Coed Cadw (y Woodland Trust) yw elusen cadwraeth coetiroedd fwyaf y DU sydd wedi ymroi i greu byd lle mae coed a choedwigoedd yn ffynnu ymhlith pobl a natur. Mae ein cenhadaeth yn cynnwys ysbrydoli ac ymgysylltu ag unigolion i gyfrannu at fynd i'r afael â'r argyfwng natur a hinsawdd drwy warchod, adfer a chreu cynefinoedd o goetiroedd hollbwysig.

Y RÔL
• Dyma gyfle cyffrous wrth i ni chwilio am Reolwr Polisi ac Eiriolaeth a fydd yn gyfrifol am ddatblygu ac arwain y gwaith o gyflawni rhaglen eiriolaeth ac ymgyrchu Coed Cadw yng Nghymru.
• Byddwch yn gyfrifol am ddatblygu perthnasoedd ar draws cynulleidfaoedd polisi eang i sicrhau canlyniadau polisi allweddol yn unol â nodau ac amcanion Coed Cadw.
• Yn gyfrifol am sicrhau bod yr Ymddiriedolaeth yn dilyn ac wedi dilyn strategaethau dylanwadu integredig â ffocws i gyflawni ein nodau polisi cyhoeddus.
• Arwain y tîm Polisi ac Eiriolaeth yng Nghymru tra'n integreiddio ein gwaith polisi ac ymgyrchu ar draws y tîm ehangach yng Nghymru, gan roi arweiniad clir, ysbrydoli ein gweithwyr a meithrin galluoedd a sgiliau, cynnal a hyrwyddo gwerthoedd ac ymddygiadau'r Ymddiriedolaeth.
• Ymroi i fonitro, casglu gwybodaeth, deall a dadansoddi meysydd perthnasol o bolisi a gwleidyddiaeth Cymru, gan weithredu ar gyfleoedd allweddol. Cydweithio â chydweithwyr yn y DU i sicrhau bod ein gwaith polisi ac eiriolaeth yn cael ei gefnogi ac yn gyson ar draws y pedair gwlad a sicrhau bod y negeseuon ymgyrchu yn gyson â strategaethau a chynlluniau cyfathrebu a dylanwadu ehangach yr Ymddiriedolaeth.
• Mae hon yn rôl hybrid gyda theithio i'r swyddfa yng Nghaerdydd a ledled y DU yn ôl yr angen.

YR YMGEISYDD
• Mae hon yn rôl allweddol yn ein tîm yng Nghymru, ac er mwyn i ymgeiswyr sefyll allan, rydyn ni’n chwilio am brofiad o weithio o fewn cyd-destun polisi ac eiriolaeth neu wleidyddol.
• Profiad o lunio a gweithredu polisïau ac eiriolaeth neu strategaethau gwleidyddol yn ddelfrydol yn y sector amgylcheddol/gwirfoddol, gan ddarparu mewnbwn a chyngor polisi technegol.
• Gwybodaeth am Lywodraeth Cymru a’r Senedd gyda dealltwriaeth gref o bolisïau amgylcheddol, cadwraeth a materion rheoli tir ar hyn o bryd. Bydd gennych ymwybyddiaeth o faterion cyfoes a phrosesau drwy ddeddfwriaeth, polisïau a grantiau yn y cyd-destun Cymreig.
• Hyderus wrth feithrin a datblygu partneriaethau gyda rhanddeiliaid allanol a mewnol, sy'n gallu dylanwadu ar wahanol gynulleidfaoedd, i newid agweddau, ymddygiadau a/neu bolisïau rhanddeiliaid allweddol yn llwyddiannus.
• Sgiliau arwain cryf gyda'r gallu i gydweithio ag ystod amrywiol o dimau a rhanddeiliaid i sicrhau'r datblygiad gorau o ran strategaethau a pholisïau.
• Y gallu i ddadansoddi gwybodaeth gymhleth a'r gallu i gyfathrebu mewn ffyrdd effeithiol ar gyfer cynulleidfaoedd amrywiol. 
• Dealltwriaeth o wahanol ysgogiadau a dulliau gweithredu y gellir eu defnyddio'n effeithiol i ddylanwadu ar y rhai sy'n gwneud penderfyniadau.
• Mae'r rôl hon wedi'i lleoli yng Nghymru a bydd angen i'r ymgeisydd llwyddiannus deithio ledled Cymru a'r DU.

Mae ein Natur Sefydliadol yn ein galluogi i ddeall yn well beth mae’n ei olygu i fod yn rhan o Coed Cadw, a’n grymuso i wneud argraff, bob dydd. Rydyn ni eisiau i chi fod yn fodel rôl ar gyfer ein gwerthoedd; ‘Tyfu Gyda’n Gilydd’, ‘Ffocws’, ‘Archwilio’ a ‘Gwneud iddo Gyfrif’ i sicrhau bod pob un ohonom yn chwarae ein rhan wrth helpu i warchod, adfer a chreu ein coedwigoedd a’n coed.
Buddion a Llesiant: Mae ymuno â'n tîm yn golygu y byddwch yn rhan fawr o fynd i'r afael â materion amgylcheddol a hinsawdd. Rydyn ni’n cymryd gofal da o'n gweithwyr, gan gynnig cymorth a chyfleoedd hyfforddi. Rydyn ni hefyd yn cynnig:

• Pensiwn Uwch i Gyflogwyr
• Yswiriant Bywyd
• Opsiynau Gweithio Hyblyg a Hybrid
• Gwyliau Blynyddol hael
• Tâl Rhiant Uwch
• Rhaglen Cymorth i Weithwyr

Ymrwymiad i Amrywiaeth a Chynhwysiant: Mae Coed Cadw yn cofleidio amrywiaeth a chynhwysiant. Rydyn ni eisiau i'n tîm adlewyrchu cymuned amrywiol y DU. Rydyn ni’n cefnogi pobl o bob cefndir i wneud cais, yn enwedig y rhai sydd heb gynrychiolaeth ddigonol.
 
Cyngor wrth Wneud Cais: Hyd yn oed os nad ydych yn bodloni holl ofynion y rôl, byddem yn eich annog i wneud cais. Eich brwdfrydedd dros yr amgylchedd a'n gwerthoedd craidd - Tyfu Gyda’n Gilydd, Archwilio, Ffocws a Gwneud iddo Gyfrif - sydd bwysicaf. Rydyn ni hefyd yn cadw manylion personol ein hymgeiswyr wrth y rheolwyr sy’n cyflogi, fel nad ydynt yn gweld eich CV nes bod y rhestr fer wedi'i chwblhau. Gwnewch yn siwr bod eich Datganiad Personol yn dangos yn glir eich profiad a’ch angerdd am y rôl.

Gwnewch gais nawr: Os ydych chi'n barod i wneud gwahaniaeth a thyfu gyda ni, anfonwch eich cais heddiw. Efallai y byddwn yn cau'r swydd yn gynnar os cawn lawer o geisiadau, felly mae'n syniad da gwneud cais yn fuan. Edrychwn ymlaen at glywed wrthych a chydweithio i gael effaith bositif ar ein planed.

This is an exciting opportunity for a nurse with experience in palliative care to join a growing team dedicated to helping people be in control of the end-of-life decisions. 

About Compassion in Dying and the information line service

At Compassion in Dying, we want people to be in control of their end-of-life decisions because no one is better to make them. We support people to make informed decisions, start honest conversations about death and dying with loved ones, and record and revisit their wishes whenever they want to.

Many people tell us they want to be in charge of decisions about their care and treatment, but struggle to access clear information or encounter reluctance to have open conversations about death and dying. Our nurse-led information line exists to change that. We enable people to plan ahead and to be in control of their end-of-life decisions, including in situations where they may no longer be able to make decisions for themselves.

Demand for the service consistently exceeds capacity. We are therefore expanding our clinical team and are looking for two experienced nurses to provide verbal and written information and support that is accurate, clear and practical.

This is an exciting opportunity for a nurse with experience in palliative care and excellent communication skills, able to convey complex information in a straightforward and sensitive way by phone and email. This new permanent role offers the opportunity to contribute to the growth of an expanding information service that delivers direct support and drives improvements in practice.·

Role purpose

·Respond to enquiries to Compassion in Dying’s information service, using clinical knowledge to provide appropriate information and support.

·Promote patient choice and autonomy by enabling people to make informed decisions about their care and treatment, now and in the future, or to advocate for someone close to them.

·Provide specialist information on advance care planning, supporting people to plan ahead and record their wishes for end-of-life care and treatment.

·Contribute to the development of information resources for the public and professionals.

Key responsibilities

Information service

·Respond promptly to enquiries to Compassion in Dying’s information line by phone, email and letter.

·Provide clear, accurate information in plain English.

·Support people to complete advance care planning documents, including Advance Decisions, Advance Statements and with queries about Lasting Powers of Attorney for Health and Welfare.

·Equip people with an understanding of the law and best practice to enable them to advocate for themselves or loved ones in best-interest decision-making meetings.

·Manage casework, including arranging and responding to follow-up calls and emails for people requiring ongoing support.

·Listen carefully to people’s experiences, ensuring they feel heard, understood and acknowledged.

·Support people to feel confident asking relevant questions and discussing care options with health professionals, or doing so on behalf of someone who lacks capacity.

·Be comfortable discussing end-of-life issues and respond to enquiries in a professional and sensitive manner.

·Maintain awareness of other organisations’ services and sources of support.

·Share learning from the people we support across the organisation, including with policy, media, and marketing and fundraising teams.

·Identify callers who may be appropriate and willing to act as case studies.

·Act in accordance with all relevant Compassion in Dying policies, including safeguarding, equality, diversity and inclusion and data protection.

Information quality and continuous improvement

·Ensure responses are based on the latest guidance and best practice, acting as a subject expert for other teams.

·Develop and maintain up-to-date knowledge of end-of-life care and decision-making, including patients’ rights under the mental capacity legislation across the U.K.

·Proactively contribute ideas and initiatives that ensure the people we support remain central to organisational development and service delivery.

Professional development

·Proactively identify and attend relevant training, study days and conferences, sharing learning across the organisation.

·Maintain professional registration and meet revalidation requirements, ensuring ongoing clinical and professional development.

·Comply with mandatory training and attend team clinical supervision sessions.

Representing Compassion in Dying externally

·Write regular reflections on the role and on themes emerging from the experiences of the people we support, to help inform and improve practice.

·Deliver talks and presentations to stakeholders and members of the public, both online and in person.

·Raise the profile of Compassion in Dying’s Information Service.

·Provide teaching and learning sessions to other helpline teams and health and/or social care professionals.

General

·Participate in staff meetings, supervision and annual appraisal processes.

·Support the Deputy Director of Services, Clinical Lead and Education Lead with team monitoring, training and other tasks as required.

·Undertake any other reasonable duties as requested by the Directors of Compassion in Dying.

·Act, at all times, in the best interests of Compassion in Dying

Person specification

Experience: Essential

·Registered nurse with experience in specialist end-of-life or palliative care.

·Commitment to pro-choice principles for all individuals.

·Experience of writing complex information for a lay audience.

Experience: Desirable

·Experience providing information and support via telephone, email or webchat.

·Experience developing policies and procedures for an information line or related service.

·Experience of monitoring, recording and analysing data.

·Experience of report writing.

Knowledge

·Good understanding of the mental capacity legislation across the U.K.

·Good understanding of different types of advance care planning documents.

·Clear understanding of the boundaries of an information and support role.

·Excellent knowledge of current end-of-life healthcare systems and treatment options.

·Understanding of confidentiality best practice and data protection.

Skills and Abilities

·Excellent verbal and written communication skills, with the ability to present complex information clearly and sensitively in plain English.

·Ability to manage challenging helpline calls from distressed, anxious, confused or angry individuals with tact and empathy.

·Ability to work both autonomously and as part of a team.

·Strong organisational skills, with the ability to prioritise work and manage competing demands.

·Good IT skills, including databases, spreadsheets, word processing, email and internet use.

·Ability to search for, assess and critique scientific and medical evidence.

·Willingness to give and receive constructive feedback and to have work peer reviewed.

Values

·Commitment to Compassion in Dying’s vision and mission.

·Commitment to Dignity in Dying’s vision and mission.

Organisational behaviours

·Leading by example: Motivates others through a professional and positive approach to work.

·Trust and respect: Treats others with kindness and respect, values diversity, and listens to understand different perspectives.

·Teamwork: Works collaboratively, shares information and supports colleagues to achieve shared goals.

·High standards: Strives to deliver work of a consistently high quality.

·Responsibility and initiative: Takes ownership of work, uses initiative and takes pride in achievements.

Interview dates: 12th & 13th March 2026

We have an exciting opportunity for experienced and skilled caseworkers to join the staff of a unique social enterprise. The core function of this role is to provide comprehensive casework, advice and advocacy which assists and supports clients throughout the NHS continuing healthcare assessment, appeal and care planning process. With a long history in delivering skilled casework and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.

You will be an excellent communicator and skilled caseworker with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferrable skills. A health, social care, advocacy or legal qualification is desirable but not essential. Proven experience of the ability to understand, digest and disseminate complex information, and to prepare well-reasoned reports is essential.

The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner, upholding brand values.

In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.

This role is primarily home-based with opportunities nationally. Ability to periodially travel long distances to attend client meetings across England from time to time is essential.

MAIN DUTIES:

1. To provide an independent and comprehensive casework, advisory and advocacy service to private and NHS-referred clients (typically health and social care service users or their representatives) in England and Wales throughout the entire NHS Continuing Healthcare assessment, appeal and care planning process from initial assessment stage through to complaints to the Ombudsman.
2. To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law. 
3. Provide advocacy and active case support remotely and in person to clients in England and Wales, and their representatives throughout the appeal and complaint processes, and occassionally assessments. This will include periodic travel to assessments and appeal meetings across England and Wales (including overnight stays where necessary), as well as attending virtual meetings via videoconference.Please note: most meetings are now completed virtually via videoconference, however a small number of in-person meetings are still taking place. Applicants will need to be comfortable working from home for long periods as well as with periodic long-distance travel.
4. To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
5. To analytically examine all relevant health and social care records and assessments, and to prepare detailed advisory letters and appeal statements based upon a sound understanding of the facts, and referencing evidence compiled from such records.
6. To assist clients in the preparation of submissions which will be presented on their behalf to relevant Integrated Care Boards and NHS England review and/or appeal panels.
7. To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies. To keep clients informed of progress at regular intervals.
8. Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
9. To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
10. To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
11. To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies.  This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
12. To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
13. To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
14. To uphold organisational values, promoting Beacon’s social goals through each area of your work.
15. To manage your own caseload and work independently within the boundaries of Beacon policies and procedures.
16. To undergo a minimum of 12 hours of professional development each year.  To foster an atmosphere of continuous learning and development.
17. Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the companies.

This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.

STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.

What is NHS Continuing Healthcare?

NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.

The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.

 

About our organisation

Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.

Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.

Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.

Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.

Our Values

At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:

1. Ethical

Commitment to our clients

We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.

Commitment to our team

We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.

1. Expert

Commitment to our clients

We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.

Commitment to our team

We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.

1. Personal

Commitment to our clients

By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.

Commitment to our team

We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.

1. Compassionate

Commitment to our clients

We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.

Commitment to our team

The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.

1. Rewarding

Commitment to our team

We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families. 

Location: Barnstaple - Little Bridge House
Job Type: Full time, 30 or 37 hours per week
Contract Type: Permanent
Salary: £25,017 - £27,700 per annum, FTE.
 
The Role
 
As a Fundraising and Product Sales Administrator, you’ll play a vital role in supporting our fundraising team and helping us achieve our targets. Reporting to the Senior Fundraising Administrator, you’ll provide high-quality administrative support, deliver excellent donor care, and assist with the coordination of events and fundraising activities across the region.
 
What You Will Be Doing
 
• Providing prompt and accurate administrative support to the fundraising team
• Setting up and maintaining supporter records on Salesforce and processing event registrations
• Coordinating monthly visit days and supporting the smooth running of events
• Preparing and sending fundraising packs, posters, tickets, and other materials
• Updating CHSW and external websites with supporter events
• Responding to supporter enquiries and delivering excellent donor care
• Assisting with proactive donor engagement, including chasing pledges and converting enquiries
• Ensuring compliance with fundraising legislation and CHSW policies
 
The Successful Candidate
 
We’re looking for someone who is:
 
• Highly organised with strong attention to detail
• Experienced in administration within a busy environment
• Confident using Microsoft Office and databases (Salesforce experience is a bonus)
• A great communicator with excellent customer service skills
• Flexible and proactive, able to adapt to changing priorities
• Passionate about the work of CHSW and committed to our values
• Essential requirements include GCSEs (or equivalent experience), strong IT skills, and the ability to work collaboratively and independently. A willingness to travel and work occasional evenings/weekends is also required.
 
What we offer
 
We value our staff and offer an excellent working environment with an enthusiastic and committed team, benefits include:
 
• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference
 
Closing Date: 30/01/2026
Interview Date: 10/02/2026
 
How to Apply
 
Please apply by clicking on the link before the closing date of Friday 30th January.
Please note: We may close this vacancy early if sufficient suitable applications are received; therefore, we recommend you apply early
 
If you have any questions, please visit our website to find out more, or use our email to contact us and speak to one of our HR team today
 
CHSW Equality, Diversity and Inclusion Statement
 
CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.
 
Charity Registration Number 1003314
 
You may also have experience in the following: Fundraising Administrator, Fundraising Assistant, Charity Administrator, Donor Care Administrator, Fundraising Support Officer
Charity Fundraising Assistant, Events and Fundraising Administrator, Fundraising Coordinator, Supporter Care Administrator, Charity Events Administrator, Income Generation Administrator, Fundraising Operations Administrator, Charity Sales Administrator, Fundraising and Events Assistant
 
REF-225 955

Job Title: Senior Growth Manager

Location: Gilwell Park - Hybrid or Home - Based

Salary: £65,000 per annum, Band H, Level 3, Inc OLW & a MS, plus £5K car allowance - Hybrid 

Salary: £63,240 per annum, Band H, Level 3, Inc a MS, plus £5K car allowance - Home-based

Contract Type: Permanent

Working Hours: 35 hours per week -frequent evenings and weekends

About the role

We’re looking for a Senior Growth Manager to lead our work to grow Scouting across England, helping more young people take part and ensuring volunteers are supported to deliver great experiences.

Working closely with national and local volunteers, you’ll lead a regional team focused on increasing volunteer capacity, opening more places for young people and reducing waiting lists. This is a senior leadership role with real influence, responsibility and impact.

What you’ll be doing as our Senior Growth Manager:

• Lead and support a team of Regional Growth Managers working across England

• Drive volunteer recruitment and youth membership growth in line with our strategy

• Use insight, data and research to shape plans and respond to local needs

• Work in partnership with volunteers at local, regional and national levels

• Oversee funded growth programmes and ensure targets and reporting requirements are met

• Manage agreed budgets and contribute to wider organisational planning

What you’ll bring as our Senior Growth Manager:

• Proven experience in a senior leadership role within a complex organisation

• A strong track record of leading teams and delivering growth or engagement outcomes

• Confidence working with and influencing a wide range of stakeholders, including volunteers

• Experience managing resources, budgets and competing priorities

• A collaborative, inclusive leadership style and clear communication skills

Why join us?

• Your work will have a visible, meaningful impact on communities and volunteers

• You’ll work alongside passionate colleagues and volunteers who care deeply about what they do

Benefits include:

• 28 days holiday (rising to 32 days after 2 years), plus extra days at Christmas

• Flexible working hours

• Double-matched pension up to 10% of gross salary

• Generous family leave and support as a family-friendly employer

• Access to our Learning & Development hub for ongoing training

• Recognition as Charity of the Year (Charity Times Awards 2022)

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Sunday 8th February 2026.

Interviews will be held in person at Gilwell Park, Chingford, between 16th and 27th February 2026.

Strictly no agencies.

The Scouts is an equal opportunities employer, and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Your Mission

• Working closely with the Digital Marketing Manager and Social Challenges Manager, the role will support day-to-day paid social delivery on Meta, using data, insight and testing to continuously improve results.

Responsibilities

Paid Social for Social Challenges (c.50% of role)

• Build, manage and optimise paid social campaigns on Meta to recruit participants into CALM’s Social Challenges.

• Translate campaign objectives into effective audience targeting, creative testing plans and budget allocation.

• Monitor performance daily, adjusting ads, audiences and spend to maximise lead volume, quality and cost-efficiency.

• Analyse campaign results, using platform data and internal insight to understand what’s driving high-value participants.

• Produce clear, actionable performance reports and recommendations for optimisation.

Campaign & Cross-Team Collaboration

• Work closely with the Digital Marketing Manager to support digital marketing activity across the organisation, including paid and organic social.

• Partner with the Social Challenges Manager to understand audience motivations, challenge mechanics and supporter journeys.

• Collaborate with CALM’s studio team to brief, test and refine creative that performs and stays on-brand.

• Feed performance insight back into campaign planning, proposition development and supporter experience.

Testing, Learning & Optimisation

• Implement structured testing across creative, copy, audiences and formats to improve performance over time.

• Use learnings from each campaign to inform future challenges and evergreen activity.

• Keep up to date with changes to Meta advertising, tracking, privacy and best practice, flagging risks and opportunities early.

Wider Digital Support

• Support wider digital marketing activity as required, including other paid digital channels and acquisition campaigns.

• Provide day-to-day cover for the Digital Marketing Manager during periods of leave, ensuring paid social campaigns continue to run smoothly and effectively.

• Support delivery of core marketing activity as required, including organic social, campaign optimisation, and reporting.

• Provide practical cover for the Social Media Manager when needed, supporting scheduling, publishing and basic community management to maintain a consistent social presence.

• Work with content colleagues to support drafting and optimising web and social content. 

• Act as a reliable point of contact for digital marketing activity during absences, escalating issues appropriately. 

• Contribute to improving CALM’s use of data, attribution and performance insight across digital fundraising.

Your profile

Essential

• Hands-on experience managing paid social advertising on Meta.

• Strong analytical skills and confidence working with performance data, metrics and insights. 

• Experience of testing and optimisation across creative, audiences and formats. 

• Ability to monitor social spend and deliver against clear targets.

• Comfortable working across teams and balancing multiple priorities.

• Strong written communication skills, with an understanding of what makes compelling ad copy. 

Desirable

• Experience in charity, fundraising or purpose-led marketing.

• Familiarity with paid marketing funnels and supporter journeys.

• Experience working with tracking, pixels and basic attribution concepts.

• Experience working on organic social. 

• Copywriting experience across a range of channels.

Why us?

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £32,000 - £37,000

A work environment that values creativity, personal growth and collaboration.

Reports to: Digital Marketing Manager

Contract: 12 month fixed term contract

Closing date: 8 February 2026

Right to work in the UK

To apply, you’ll need to already hold the right to work in the UK, as we’re not able to offer visa sponsorship for this role.

We are recruiting for a permanent Lead Business Analyst (data) to join the Service Design team. The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions.

As Lead Business Analyst (Data) at the National Lottery Community Fund, you will be the strategic authority for data and analysis, operating across all levels of the organisation within a multidisciplinary, agile digital environment (by partnering and cross functional working with digital, technology, business intelligence and funding teams). As a recognised subject matter expert, you will provide thought leadership and authoritative guidance in all aspects of data, business, and systems analysis, ensuring the Fund’s digital and organisational ambitions are realised.

You will set a clear strategic direction for data and analysis, navigating complexity and engaging confidently with senior audiences to influence decisions at pace. This includes shaping the prioritisation of complex data requirements, enabling both long-term strategic decision-making and short-term tactical solutions, while ensuring all proposed approaches align with the Fund’s overarching strategy and digital vision.

Through a comprehensive and expert-level understanding of business processes, operational systems, and organisational data, you will act as the principal point of contact for Fund-wide business definitions, processes, scalable data products/services, and data standards. You will ensure these are secure, legal, accessible and compliant by design.

From a business perspective you will define and lead how data will impact existing/future business processes, data management responsibilities, tools, and governance processes, enabling continuous improvement in data practices and compliance with governance policies. You will also be analysing how data impacts across the Funds technical architecture landscape and systems.

As an expert in business analysis, you will also set the strategic direction for the discipline itself, mentoring and managing a small team of business analysts while cultivating a strong community of practice. You will build analytical capability across the Fund, embedding business analysis as a core enabler of digital transformation.

Key responsibilities may include:

• Set the strategic vision and direction for business analysis across the Fund’s digital services from a data perspective.
   
• Own and govern the business analysis methodology, designing and implementing robust data collection, instrumentation, and reporting processes. Safeguard the accuracy, integrity, and quality of data across the Fund.
   
• Ensure data analysis is technically robust, assess the impact across the Funds technical architecture landscape and systems and ensure recommendations strategically align with organisational goals.
   
• Analyse a wide array of data, research, insight, and metrics to inform service, product, and business process redesign.
   
• Act as the authoritative voice for data and analysis within the digital team, providing expert advice and strategic recommendations to senior leadership and business areas.

• Lead, mentor, and coach colleagues to build analytical capability and confidence across teams, cultivating a strong community of practice that elevates business analysis across the Fund.

​Interview details:

• Date: Week commencing 23rd February 2026
• Format: Virtual
• Location: UK-wide

We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

We will be hosting a briefing session on: 28th January 2026, 1pm. To register or ask any questions, please email the recruitment team.

​How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

​Essential Criteria:

• Deep knowledge of data frameworks, data regulatory standards and data legal compliance.
   
• Proven experience of carrying out data analysis using different analysis methodologies across a complex technical/systems architecture landscape.
   
• Ability to analyse and use a range of data to make recommendations and implemented business process re-engineering to support organisational goals and strategies.
   
• Experience of implementing rigorous data governance, quality assurance, and validation practices to ensure trusted insights that drive strategic decision-making.
   
• ​Ability to provide expert advice, strategic recommendations and influence senior leadership and business areas that improve digital services while maintaining data integrity and compliance.
   
• Ability to act as a bridge between technical & non-technical colleagues when discussing complex data problems and solutions.

​Desirable Criteria: 

• Led, mentored, and coached colleagues to build analytical capability and confidence across teams, cultivating a strong community of practice that elevates business analysis within an organisation.
   
• Holds or is working towards an industry-recognised qualification in Business Analysis (e.g. BCS International Diploma in Business Analysis) or Data Analytics (e.g. IIBA Certification in Business Data Analytics), although practical experience is more important

​Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).