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At Turn2us, we believe that everyone should have financial security so that they can thrive. Turn2us is a national charity tackling poverty and the structural causes of poverty. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
We are searching for a Trust and Foundations Officer to work with the Trust and Foundations Manager to grow Turn2us’ income from grant funding. This role will sit within the wider Philanthropy and Partnerships Team, which focuses on building relationships with trusts, corporates and major donors.
The ideal person for this role may have experience working within the charity sector, or equivalent, in a relationship management role and/or knowledge of how to work with Trust and Foundations to generate income. Or they may have relevant transferable skills that they are looking to apply to this role. Key skills include good written communication, good time management and organisational abilities, the ability to infer and interpret different types of information and good relationship management skills.
Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are contractually required to work from the office a minimum of 4 days a month on a weekly basis. Some roles may be required to be in the office more often than this and this will be agreed with the hiring manager upon starting at Turn2us.
Closing date: 23rd February 2026, 09:00am
1st Interviews: 3rd March 2026
Night Concierge
If you're proactive, people‑focused and ready to create safer nights for those who need it, we’d love to hear from you.
Location: Maritime Court, Wallsend
Salary: £23,868
Closing Date: 22 February, 2026
Employment Type: Permanent
Hours per week: 37.5
About the Role
You’ll play a vital part in delivering our mission: tackling homelessness, widening opportunity and championing fairness. Whatever your specialism, you’ll help create a safe, inclusive and empowering environment where people can thrive and move forward with confidence.
As our Night Concierge at our service at Wallsend, you’ll be the steady, reassuring presence that keeps our accommodation safe, secure and welcoming for young people and adults at risk of homelessness. You’ll manage building security, respond to emergencies, carry out safety checks and provide calm, practical support when it’s needed most.
You’ll bring confidence, clear communication and experience working with vulnerable people—plus a commitment to safeguarding, equality and respectful practice. In return, we’ll equip you with full training, ongoing support and the tools to thrive.
In this role, you will:
• Ensure the safety, security and wellbeing of residents throughout the night
• Monitor building access, conduct regular checks and oversee CCTV (where applicable)
• Act as first responder to emergencies, incidents and safeguarding concerns
• Provide calm, practical first‑contact support to clients during night hours
• Maintain Health & Safety standards, logging issues and completing light cleaning/maintenance
• Keep accurate night logs and deliver clear shift handovers
• Work independently while collaborating effectively with staff, volunteers and contractors
• Promote dignity, respect, equality and Depaul’s values in all interactions
About You
You bring your confidence, calm energy and people‑first attitude to our night team. You use your understanding of homelessness, sharp communication skills and strong safeguarding instincts to respond swiftly and professionally to whatever arises, all while staying composed under pressure, treating everyone with dignity and working independently with real integrity.
What You’ll Receive
• Tailored training and development
• Flexible working options where suitable
• 26 days annual leave, rising with service
• Family‑friendly leave policies
• Pension scheme with employer contributions up to 7%
• Employee Assistance Programme with 24/7 GP access
• Discounts across retail, travel, food, fitness and more
• Cash health plan for you and your family
• Death‑in‑service benefit
• Access to legal and practical support
Safer Recruitment
Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.
About Depaul UK
In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.
What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.
As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.hou
We are looking for an experienced parks, heritage or cultural attraction professional to provide project management expertise on the prioritisation, planning, development, and delivery of a range of capital projects as part of the regeneration of Crystal Palace Park.
You will have a strong understanding of heritage sites, buildings and landscape, particularly in relation to design, construction and conservation, visitor experience, and accessibility.
New projects will likely include the refurbishment of historic venues such as the Concert Platform, Museum and future phases of the Subway restoration alongside exciting new capital developments aimed at enhancing the visitor experience.
Working closely with the Trust’s Senior Leadership Team, trustees and the London Borough of Bromley’s Regeneration Team, you will ensure that all capital investment is protected, delivered to a high standard and achieves value for money, as well as ensuring ongoing compliance and maintenance is integrated and managed effectively by the park management team.
The client requests no contact from agencies or media sales.
Role
We are looking for a successful Philanthropy & Fundraising Manager with a proven track record in face-to-face major donor fundraising, or an individual with outstanding transferable skills and experience of working within the charity sector. The individual must thrive on building trusted relationships and be confident in securing significant philanthropic gifts by successfully securing complex, high-value partnerships over the line.
Management Supervision and Guidance
You will be responsible to the CEO for your daily tasks and duties, and ELT in any other matters.
Purpose
The Philanthropy & Fundraising Manager will create and drive The Hunslet Club’s fundraising strategy by cultivating and securing significant philanthropic support to expand life-changing opportunities for young people across South Leeds. This role is central to building meaningful, long-term relationships with individual donors, trusts, foundations and partners, translating their passion for youth development into transformational investments that strengthen programmes, increase participation and create sustainable impact. The successful candidate will combine strategic vision with confident stewardship, ensuring that funding growth aligns with The Hunslet Club’s mission to help young people achieve their full potential.Duties and responsibilities
The Philanthropy & Fundraising Manager will work on a full-time basis, or part-time on a pro-rata basis. The primary responsibility of the role is to secure £700,000 and above in philanthropic income over a 18 month period. This will be achieved through identifying, researching and cultivating individual donors, corporate supporters, trusts, foundations and strategic partners, using research tools and publicly available information to build and manage a strong portfolio of prospects, particularly those with an interest in supporting young people and communities.
To be successful, the postholder will develop an excellent understanding of The Hunslet Club, its mission and its inspirational youth and community work, and will help to develop and articulate a compelling case for support. The role will involve achieving a clearly defined set of Key Performance Indicators, providing high-quality stewardship to maximise donor retention, and maintaining, developing and leveraging existing relationships with current supporters. The postholder will work closely with colleagues across the organisation, including Executive/Senior Leadership and Trustees, to ensure effective involvement in fundraising activity where appropriate.
The successful candidate will organise suitable events and cultivation opportunities to build long-term relationships with potential supporters. Attendance at events, meetings and conferences will be required, with support from Executive/Senior Leadership and Trustees.
The successful candidate will also be expected to volunteer at a minimum of three cross-club community events per year and to carry out other reasonable duties as requested by the Executive Leadership Team.
Person Specification
Applicants will be expected to demonstrate their experience, skills, knowledge and attributes from the below:
Person Specification
Applicants will be expected to demonstrate their experience, skills, knowledge and attributes from the below:
Selection Criteria Requirement Assessment
Experience
A proven experience and track record of personally securing gifts of £25,000+ from major donors, or strong transferable skills. Essential EoI / PR / I
Experience in personal communication in asking for high level funds. Essential PR / I
Experience in developing contacts of high net worth, with a high conversion into donors. Essential EoI / PR / I
Experience of stewarding high net worths to maintain high levels of engagement over a significant period. Essential EoI / PT / I
Ability to align funding requests with donor interests and capacity, ensuring mutually beneficial outcomes that support The Hunslet Club’s mission and long-term sustainability. Essential PR / I
Experience of working with Executive/Senior Leadership Teams and Trustees. Essential EoI / I
Skills, Knowledge and Attributes
A strong understanding of fundraising techniques and processes. Essential EoI / CV / I
An excellent understanding of what motivates individuals and organisations to give. Essential EoI / PR / I
Excellent written and verbal communication skills, with a strong ability to listen and influence. Essential EoI / CV
Ability to communicate confidently and professionally with a wide range of people, inspiring enthusiasm for the work and values of The Hunslet Club. Essential PR / PT / I
Ability to develop, manage and maintain strong, long-term relationships with donors. Essential PR / PT / I
Confident, motivated and enthusiastic, with a positive and proactive ‘can do’ attitude. Essential PR / PT / I
Strong teamwork and collaborative skills, with the ability to work effectively across the organisation. Essential PR / I
Excellent organisational skills, with the ability to manage multiple priorities and deadlines. Essential EoI / PT / I
Ability to work flexibly, including some evenings and occasional nights away from home, as required. Essential I
Ability to deliver presentations to Trustees, Executive/Senior Leadership and large audiences. Desirable PR
Knowledge and understanding of issues affecting young people, particularly those from disadvantaged backgrounds. Desirable PR / I
EoI = Expression of Interest Letter
CV = Curriculum Vitae
PR = Presentation
PT = Prioritisation Task
I = Interview
Job Type: Full-time
Benefits:
- Company pension
- Flexitime
- Gym membership
- On-site gym
- On-site parking
- Work from home
Work Location: Hybrid remote in Leeds LS10 1BP
Application deadline: 15/03/2026
The client requests no contact from agencies or media sales.
WRAP are looking for a self-motivated and proactive person to manage its day-to-day operations, have responsibility for securing necessary funding and lead on strategic development.
WRAP is a small charity based in Stratford-upon-Avon, covering South Warwickshire, established over 25 years ago to preserve and protect the health of those with cognitive brain disorders. It delivers a range of services to support people affected by dementia, including a weekly café, a memory box loan scheme, an education programme for carers and a music group.
Closing date: 27th February 2026
Interviews will take place on the week commencing 9th March 2026
The client requests no contact from agencies or media sales.
Location: Reading, Hybrid (at least once a month to Reading office)
Hours: Full time
Salary: £45,000 per annum
Contract Type: Permanent
Campaign Closes: 27th February 2026
On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible.
At Make‑A‑Wish UK, every role plays a part in creating life changing wishes for children with critical illnesses. We are seeking a Gaming & Partnership Manage who will support the Head of Gaming in expanding Make-A-Wish UK's presence across the gaming and creator landscape through delivering partnership strategies with creators, influencers, gaming companies, publishers, and platforms.
Core Purpose
The Gaming & Creator Partnerships Manager plays a central role in expanding Make-A-Wish UK’s impact across the gaming and creator ecosystem. Working closely with, and in support of, the Head of Gaming, the role helps shape, inform, and deliver the overall strategy and outreach to creators, gaming companies, publishers, platforms, and community partners.
With an equal focus on industry partnerships and influencer engagement, the role develops and maintains strong relationships with creators, influencers, and gaming organisations to raise income and increase participation and engagement.
By supporting the Head of Gaming in turning early-stage conversations and strategic opportunities into meaningful, high-impact collaborations, the role co‑ordinates and delivers creator-led campaigns, industry activations, and innovative fundraising products that inspire communities and help unlock life‑changing wishes for children with critical illnesses.
Essential Criteria
- Strong understanding of the gaming industry, including publishers, studios, esports, and community culture.
- Knowledge of streaming platforms, gaming influencers, and the wider video games community.
- Familiarity with Discord, creator tools, and gaming‑focused fundraising platforms such as Tiltify.
- Proven experience coordinating fundraising campaigns involving creators or influencers.
- Ability to develop engagement plans and supporter journeys, particularly for high‑profile relationships.
- Experience providing logistical support for events and campaigns, including content gathering (photo shoots, videography, social content).
- Demonstrated ability to build and maintain partnerships that deliver measurable outcomes.
- Excellent communication skills, with confidence engaging high‑profile and high‑value relationships.
- Experience working collaboratively across teams and with volunteers.
- Ability to adapt tone and approach for creators, corporate partners, internal colleagues, and community stakeholders.
- Experienced in due diligence in line with Fundraising Regulator guidelines.
- Good understanding of safeguarding best practice.
- Strong awareness of data protection principles and responsible data handling.
- Experience using and updating CRM systems such as Salesforce.
- Experience producing briefing documents, pitch decks, reports, and analytics.
- Ability to manage and plan work effectively, including cross‑team project planning.
- Skilled in using technology to support planning, prioritisation, and project management.
- Experience managing financial processes, including recording, reading, and understanding financial information, and handling expenses/invoicing.
- Competent user of MS Office tools — particularly Outlook, Word, PowerPoint, and Excel.
Desirable Criteria
- Experience working in the non‑profit, entertainment, or creator/gaming sectors.
- Experience working with high‑profile talent, creators, or celebrity relationships.
- Understanding of broadcast environments (TV, content streaming, radio, podcasts).
- Evidence of ongoing professional development in relevant fields (formal or self‑directed).
- Curiosity, creativity, and a willingness to learn and experiment.
Gaming & Industry Partnerships (50%)
Partnership Development & Management
- Manage and nurture relationships with gaming studios, publishers, esports organisations, platforms, and community partners.
- Support the Head of Gaming by converting warm introductions and early-stage outreach into structured, mutually beneficial partnerships.
- Build compelling partnership proposals, activation plans, and fundraising concepts tailored to each partner’s brand and audience.
- Act as a reliable point of contact for partners, ensuring they feel supported, valued, and inspired to continue working with Make-A-Wish UK.
Campaign & Project Delivery
- Co‑ordinate and manage gaming projects, creating schedules and project plans to ensure delivery on time, on budget, and to agreed KPIs.
- Support the Head of Gaming in delivering activities, campaigns, and events that contribute to team targets and wider strategic goals.
- Collaborate with other Income & Engagement teams on cross department projects.
- Coordinate and deliver a calendar of gaming campaigns and products that drive income and engagement, supporting the Head of Gaming’s strategic roadmap.
- Ensure campaigns and products are delivered in time and to budget.
Platforms & Infrastructure
- Build out and maintain gaming-focused fundraising platforms such as Tiltify and StreamLabs Charity.
- Support internal teams by helping educate the wider organisation on gaming culture, opportunities, and best practice, reinforcing the Head of Gaming’s strategic direction.
Influencer & Creator Engagement (50%)
Creator Relationship Development
- Recruit, develop, and nurture creator and influencer relationships to raise funds and increase engagement.
- Act as a day-to-day contact for key creator stakeholders, providing high quality relationship management.
- Undertake research and develop ideas to establish new creator relationships, working closely with the Head of Gaming to establish outreach priorities.
- Build and nurture a Make-A-Wish UK community of gaming influencers via Discord, email, and social channels.
- Create innovative opportunities to engage new creators and gaming contacts.
Creator Campaigns & Activations
- Co‑ordinate and deliver creator-led fundraising campaigns and projects, including Wish 200 Week.
- Organise and participate in creator events, charity streams, and collaborative activations.
- Support creators with assets, guidance, and technical help to ensure smooth, impactful fundraising activity.
- Utilise technical knowledge of Tiltify and JustGiving and manage the Make-A-Wish UK presence through the associated branded account.
- Track creator performance, engagement, and impact to inform future strategy and support the Head of Gaming’s planning.
Content & Channel Management
- Develop and produce streams and creator-led content alongside the Communications team.
- Assist with gaming-focused content delivery, including clipping, editing, and technical support for internal and external teams.
Supporting Wish Granting
- Support the Wish Granting team to help deliver more influencer and entertainment-related wishes.
- Attend wishes where relevant and identify opportunities for creator or partner collaboration, feeding insights back to the Head of Gaming.
Other Responsibilities
Supporter Experience
- Help create and deliver engagement plans that strengthen key relationships and networks, including events, cultivation activities, and educational touchpoints.
- Maintain accurate records for gaming campaigns and creator fundraisers in Salesforce.
- Produce documents such as proposals, briefs, and partner packs to ensure a positive experience for creators and entertainment contacts.
Monitoring, Recording & Reporting
- Develop, maintain, and deliver reports on key performance indicators for campaigns and activities.
- Benchmark and monitor external activity to identify trends and opportunities, sharing insights with the Head of Gaming.
- Ensure systems, databases, project management documents, and planning tools remain accurate and up to date.
- Monitor and report on the budget throughout the year, providing rationale for any variances to the Head of Gaming.
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is the opportunity you’ve been looking for – consolidating everything you’ve learned so far about creating social media content and going further in adapting creative solutions and content creation strategies to evolving algorithms and performance insights.
Greenpeace UK is an independent national/regional organisation within the global Greenpeace campaigning network, which acts to change attitudes and behaviour, to protect and conserve the environment and to promote peace. The global network of Greenpeace organisations comprises 26 independent national/regional Greenpeace organisations with presence in over 55 countries across Europe, Africa, the Americas, Asia and the Pacific, as well as a coordinating and supporting organisation, Greenpeace International.
Helping to shape the organisation’s social presence in order to inspire audiences to take action, you’ll be supporting the creation of highly engaging and impactful social-first content that is specifically designed to deliver against both organic and paid strategies.
Working from established briefs to develop and create copy, images and short-form video across a range of platforms, you’ll assist in designing and adapting creative assets for paid social media campaigns. You’ll also help identify and deliver rapid-response content in line with the news cycle – and work collaboratively to understand content optimisation needs and data insights, as well as to meet wider growth, conversion and campaign goals.
Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.
You'll have
- Experience (employment, volunteering or internships) in creating social media content across platforms such as Facebook, Instagram, X and TikTok.
- Ability to conceptualise, produce and edit basic visual content, including graphics, images and short-form video, specifically for social media.
- Good understanding of social media platforms’ basic features, trends and best practices for audience engagement.
- Strong written communication, with an ability to craft clear, engaging captions.
- Awareness of how to analyse and respond to opportunities in the news cycle to push key messages and drive engagement.
- A proactive and imaginative approach, with a good eye for detail, strong organisational and interpersonal skills, plus a collaborative mindset.
We give you
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
Our commitment to diversity
We want our team to reflect the diversity of the communities we work alongside. We’re committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
We know the environmental sector has further to go when it comes to representation. We particularly encourage applications from people of colour, disabled people, and people who identify as working class now or in the past. This is a priority for us, as reflected in our representation targets and our approach to diversity, inclusion and anti-racism.
Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, we encourage you to apply – you might be exactly who we need.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law.
Closing date: 9am on 3rd March 2026.
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HR Assistant (fixed term - maternity cover) Location: Astolat – with opportunity for hybrid working Within ACS core office hours (8am – 6pm) Salary: Band Q: £27,536 – 29,191 (annual FTE, will be pro rata’d based on working hours) Hours of Work: 24 hours per week (0.67 FTE). Flexibility will be required to meet the evolving needs of the organisation (occasional evening & weekend). Role Overview The HR Assistant is responsible for delivering efficient and accurate HR support across the organisation. This role manages employee and volunteer records, oversees recruitment and onboarding processes, coordinates training and development activities, and ensures compliance with HR policies and procedures. Acting as the first point of contact for HR queries, the postholder plays a vital role in supporting a positive employee experience and upholding Action for Carers’ values of Focus, Inclusion, Respect, and Excellence. Person Specification – Experience, Knowledge & Skills Essential Essential Experience
Essential Knowledge
Essential Skills
Desirable
Key Responsibilities HR Administration
Attraction & Selection
Engagement, Training & Development
Employee Relations & HR Policies
General
To Apply If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application. |
A place to make a difference
Location: Peterborough, hybrid – 3 days a week onsite with occasional travel to other offices as required.
Salary: £66,003 per annum
Contract Type: Permanent
Hour: 35 hours per week, Monday – Friday between 8am and 6pm
With over 21,000 homes across the country, we’re responsible for supporting thousands of customers and their families.
We’re proud to build positive, long-lasting relationships that go beyond housing. The work we do supports our customers and creates vibrant communities where people of all backgrounds can thrive.
If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there’s a place for you at Accent.
About the role
We’re looking for a passionate, customer focused leader to head up our Repairs Contact Centre. This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes.
As our Head of Customer Contact – Repairs, you’ll lead a dedicated team to deliver great customer and colleague experiences, achieve key performance measures, and drive quality across all repairs interactions. You’ll also help shape future contact channels and play a key role in improving Tenant Satisfaction Measures (TSMs).
What you’ll be doing:
• Leading the repairs contact centre to deliver a consistent, customer centred service
• Managing performance, quality and colleague engagement
• Working closely with contractors and technical teams to improve the end to end customer journey
• Using data and insights to develop reporting and drive service improvements
• Influencing how customers connect with us in the future
• Building on a strong foundation to evolve and elevate the service
Salary
The spot salary for this post is £66,003 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
• CIH qualification or willingness to work towards
• Previous People Management experience, leading and managing a team in a high-volume, challenging, customer-focused, multi-channel contact centre environment
• Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities
• Previous experience of developing and coaching a team, managing performance and embedding a positive team culture
• Expertise in contact centre resource planning methods
• Financial and budget awareness, with the ability to monitor resources and manage costs.
• Strong negotiation and communication skills, both verbal and written, with the ability to present to teams and individuals
• Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages
• Experience in performance management, dispute resolution, and driving team success through KPIs.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Head of Customer Contact, Head of Customer Contact Centre, Head of Repairs Contact Centre, Customer Contact Centre Manager, Head of Customer Services, Director of Customer Contact, Customer Operations Manager, Contact Centre Operations Manager, Head of Customer Operations, Repairs Contact Centre Manager, Customer Experience Manager, Customer Services Operations Manager, Head of Repairs Services, Housing Contact Centre Manager, Customer Service Delivery Manager
REF-226 304
A place to drive change
Location: Bradford, Hybrid (2-3 days in the office with occasional travel to other offices as required).
Salary: £45,749 per annum
Contract Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am to 5pm.
We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.
We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.
If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.
About the role
We’re looking for an IT Supplier Performance & Contracts Manager to join our team and play a key role in shaping how we work with suppliers, manage our contracts and ensure our technology services continue to meet the needs of colleagues and customers.
You’ll take ownership of a large portfolio of IT contracts, with a combined value of approximately £7.5 million. This is a central role within our IT Directorate, ensuring we get the best value from our suppliers, stay compliant, and plan ahead for the future needs of our organisation.
You’ll be involved in the full end to end contract lifecycle, including:
• Managing and maintaining the IT contract register
• Tracking contract length, value, compliance and renewal timelines
• Act as the IT lead on re procurements and replacements, working closely with our central Procurement team
• Building strong relationships with suppliers and ensuring they meet agreed KPIs and service levels
• Supporting day to day financial management, month-end activities, longer-term forecasting and annual budget planning
• Raising requisitions in Unit4 and ensuring smooth financial processes
• Collaborating with the Service Desk and wider IT teams to understand performance, risks and areas for improvement
• Monitoring technical requirements such as disaster recovery plans and business continuity commitments
• Reporting on supplier performance, financial standing and future pipeline
This is a fantastic opportunity for someone who loves structure, clarity, problem solving and building strong relationships – both internally and externally.
Salary
The spot salary for this post is £45,749 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
- Strong supplier relationship and communication skills.
- Proven experience of managing large portfolios of IT contracts.
- Strong understanding of public procurement processes, supplier selection, and compliance frameworks.
- Excellent communication and relationship-building skills with internal and external stakeholders.
- Understanding of IT services and technologies to assess supplier capabilities.
- Experience in identifying and mitigating supplier related risks.
- Experience of day to day financial control and management of a budget
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
• This is more than a job – it’s a place where you can make an impact, feel valued, and be rewarded for what you do.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: IT Supplier Manager, IT Contracts Manager, IT Supplier & Contracts Manager, Technology Supplier Manager, IT Vendor Manager, IT Commercial Manager, IT Procurement & Contracts Manager, Digital & IT Supplier Manager, Technology Contracts Manager, IT Service Supplier Manager,, Public Sector IT Contracts Manager
REF-226 305
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Facilities Supervisor Salary £32,000
On site at Southwark, there are five listed multi-function buildings: offices, residential accommodation, function space, storage/archive and the Cathedral. The RC Diocese of Southwark has its administrative services in Bowen House, the site offices and accommodation are housed across Archbishop’s House and Cathedral House with Amigo Hall being a conference/ events space. It is a complex site both in terms of the nature of the buildings and their uses.
As well as the Clergy and the Diocese staff, we also have other organisations and groups who use our premises and services, both in support of our aims and to raise funds for building maintenance.
This is an exciting time to join the organisation in this role. We have embarked on a new strategy, making changes in how we work, particularly to improve our events service. This role will focus on collaborating across these areas:
- Deliver a great service and spaces to clergy, clients, staff, and all building users
- Support the relationships with our parishioners and other groups
- Ensure the buildings are compliant, safe, clean and well presented at all times
- Deliver excellent services and events internally
- Improve our hospitality provision
- Respond creatively to customer feedback
This role requires someone who can combine technical skills (project implementation, H&S, contractor management, event management) and some physical strength with the soft skills to build relationships, working to deliver great services to clients, staff, and all building users. It will be for 5 days a week, rostered across 7 days, generally between 8am to 6pm, with regular weekend work, some late nights and early mornings.
Reporting to:
The line manager for this job is the Head of Site and Facilities, who reports to the Dean of the Cathedral.
Job Purpose:
To provide efficient, cost-effective and safe maintenance of buildings and facilities for clergy, staff, residents, parishioners and visitors in buildings and outside spaces located on the site. This role will also be responsible for the management of events, primarily in the Cathedral and Amigo Hall. There are no reports, but this role is one of a team of three, who are essentially ‘hands on’ where the job holder will be expected to ‘do’ as needed and will often work independently as the position is rostered across 7 days
Job Responsibilities:
This job will be responsible for (this list is not exhaustive):
- Site/Facilities
- Creating daily worksheets for 4 staff and checking daily on progress, reporting back to the Head of Facilities weekly on Mondays
- Ensuring a satisfactory, physical environment for all users and, in conjunction with other interested parties, to promote the efficient use of Diocesan assets
- Supporting the planned maintenance programme and dealing with unexpected issues as they arise
- Dealing effectively with any emergency/crisis issues
- Having experience of maintenance of power/electrics, heating/cooling, entry systems, cleaning, drills/alarms and security to liaise with and support the work of third-party contractors and utility providers
- Providing decorative touch ups, repair work and general maintenance
- Lone Working, in evenings and over rostered weekends
- Health and Safety on the site and in collaboration with the Diocesan Health and Safety Team.
- Ensure that all Health and Safety regulations, policies and procedures are implemented and adhered to,
- investigate accidents and incidents and prepare reports as required. Assess and respond to health and safety hazards.
- Play an active role in emergencies and evacuation duties by acting as a fire warden
- Maintain current first aid at work certificate.
- Facilitating disabled access and use of buildings
- Promoting environmental performance and ethical standards in all aspects of the role
Events
- Creating the rota for 4 staff to ensure that all days, including weekends, are covered
- Bi-monthly stocktake and re-ordering of consumables
- Ensuring storage areas are clean and in order
- Ensuring Cathedral, Amigo Hall and meeting rooms are clean and in order
- Ensuring catering equipment is clean and pre-prepared on trays ready to be used by team
- Working with the Cathedral Administrator to ensure events run smoothly, being responsible for:
- Set up as required
- Providing appropriate equipment/IT
- Providing appropriate catering
- Supporting any staff or volunteers who assist with the running of events (e.g. unlocking/locking of the hall, etc)
Person Specification
- At least 2 years’ experience in a similar or related role
- Knowledge of buildings maintenance in both commercial and residential settings
- Up to date with current Health and Safety regulations
- Experienced in managing relationships with contractors and utilities providers
- Experience in running of events
- Orderly, tidy and an eye for detail
- Competent user of Microsoft Office products
- Excellent communication skills
- Builds relationships and influences others for mutual benefit
- Co‐operates with others outside immediate team
Desirable
- Proactive, Positive, Helpful, “Can do” approach at all times
Self-motivated with organisational and communication skills. - Experience in customer support.
- An eye for creating a great working environment
- Excellent interpersonal skills and the confidence to deal with people at all levels
- A highly efficient and organised approach to your workload
- The ability to adapt and change priorities according to immediate business needs
- Resourceful and self-motivated
Please note that interviews will be conducted on a rolling basis.
The client requests no contact from agencies or media sales.
A place to create moments that matter
Salary: £30,878 per annum
Location: Peterborough, Hybrid (3 days in the office)
Contract Type: Permanent
Hours: Permanent, 35 hours per week, Monday - Friday between 8am and 6pm.
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
For a career that means more and makes a meaningful impact on society, this is the place to be.
About the role
We’re looking for a customer focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven’t gone as expected and helping turn difficult moments into positive outcomes.
You’ll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported.
You’ll be working in a fast paced environment, managing multiple cases at once and keeping customers updated throughout the process. You’ll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution focused approach.
By following our policies and using your insight to spot learning opportunities, you’ll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won’t just resolve complaints - it will help shape better services for the future.
If you’re empathetic, organised, a strong communicator and passionate about providing great customer experiences, we’d love to hear from you.
Salary
The spot salary for the Complaints Resolution Partner post is £30,878 per annum for applicants who fully meet the requirements of the post. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.
About you
• You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman.
• You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially.
• As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes.
• Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis.
• Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome.
A place to build a future
We’ve got big ambitions and we’re looking for people who want to grow with us. Here, you’ll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.
And because we believe great work deserves great rewards, here’s what you can look forward to:
• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about.
• Financial perks – Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further.
• Future-focused benefits – Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind.
• Family-friendly policies – Enhanced parental leave, flexible working options, and support for work-life balance.
• Career development – From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more – we’ll help you grow and succeed.
We’re Committed to Inclusion
We believe diversity makes us stronger and we’re committed to creating a place where everyone feels valued, respected, and able to thrive.
Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know – we’ll make it happen.
Because this isn’t just a workplace – it’s a place to belong.
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
You may also have experience in the following: Complaints Management, Resolution Advisor, Customer Service Advisor, Administration, Customer Care, Inbound Calls, Customer Service Officer, Admin Exec, Call Centre, CRM, Query Resolution, Contact Centre, CRM, Customer Service Executive, Customer Service Administrator etc.
REF-226 303
Registered Veterinary Nurse
Contract: Permanent, full time (42 hours Monday-Friday)
Salary: £27,681 - £30,000 per annum (plus £3,954 London Weighting Allowance)
Location: Hammersmith animal hospital, W6 0RQ
Closing date: Sunday 22nd February 2026
Interview dates: W/C 2nd March 2026
We’re looking for a friendly, caring Registered Veterinary Nurse to join our close knit team at our Hammersmith Animal Hospital. You’ll be working with a group of dedicated and talented veterinary professionals who genuinely support one another, delivering excellent care to a wide variety of small animals. From routine nursing to emergency work, no two days are the same and there are plenty of opportunities to build confidence, develop new skills and grow in your role.
More about the role
Blue Cross animal hospitals and pet care clinics provide veterinary treatment to sick and injured pets when their owners can’t afford private veterinary fees. Our vet care is available to pets whose owners receive certain means-tested benefits and live within the catchment area of one of our animal hospitals or pet care clinics.
Our Hammersmith hospital is a compact, quirky site with lots of character which first opened in 1922; we’re very proud of its history. Despite its size, it’s well equipped with digital and dental x-ray, ultrasound and a mini-lab for in-house testing and microscopy, which we actively encourage nurses to get involved to develop these skills. We have separate dog and cat wards, a dedicated room for euthanasia to ensure privacy and dignity and a designated reception team so clinical staff can stay focused on patient care.
You’ll be joining a small, welcoming team where communication really matters. We start each day with short, informal mini-meetings to share updates and we hold monthly whole-team meetings where everyone’s voice is encouraged. We use award-winning clinical guidelines to support practical, evidence-based decision-making, always putting patient welfare first and we value open conversations and shared learning in a safe, non-judgemental environment.
We also understand the emotional demands of veterinary work and the importance of looking after each other. Wellbeing champions and Mental Health First Aiders are based at all our hospitals, helping to create a culture where people feel supported, listened to and able to be themselves.
Working hours
This is a full-time, permanent role offering a good work–life balance, with weekday hours of 8:30am to 5:00pm. You’ll work Monday, Tuesday, Thursday and Friday from 8:30am to 5:00pm and Wednesdays from 9:00am to 5:00pm, with a one-hour lunch break. We’re also happy to consider part-time applicants looking to work four days per week, with days discussed at interview.
Weekend shifts are worked on a rota basis at our Victoria site, averaging around 7–8 weekends per year.
About you
As a Veterinary Nurse, you will be confident and capable in delivering excellent nursing care for a range of small animals, providing both emergency and routine healthcare. Our Veterinary Nurses work alongside Veterinary Surgeons to promote animal health and welfare through responsible ownership and play a key role in the education of pet owners.
The ability to work as part of a team and effective communication skills are really important, often you will be the first point of our clients, forming strong bonds with them to ensure improved animal health and welfare.
We’d love to hear from applicants who bring a passion for supporting and developing student veterinary nurses, ideally with some experience of coaching, mentoring or assessing in practice. A good understanding of RCVS training standards and an interest in education, wellbeing and inclusive learning would be a real advantage.
Knowledge, skills, and experience:
- Fully qualified Veterinary Nurse
- Registered with RCVS
- Confident in all aspects of veterinary nursing
- Demonstrable customer service skills
Although not essential, it would be great if you also had:
- Provision of nursing clinics
- Laboratory skills
- Use of computerised records
How to apply
Visit our website and the apply button below to complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Chief Executive Officer (Part-time, 3 days/week)
Veterans With Dogs (VWD) is seeking a dynamic and compassionate Chief Executive Officer (CEO) to lead our charity into its next chapter. This rare and exciting opportunity offers the chance to guide a small, high-impact team at a pivotal stage in the charity’s growth.
Location: Exeter (hybrid with regular office presence required)
Salary: £45,000–£55,000 pro-rata (equivalent to £27,000 - £33,000 for 3 days/week) + 3% pension contribution
Contract: Initial 1 year role with opportunity to extend
Hours: 21 hours / 3 days per week
Holiday: 28 days per annum (FTE), plus bank holidays
Reports to: Chair of Trustees
Direct reports: 4
About Veterans With Dogs
Veterans With Dogs is a UK charity that transforms the lives of Armed Forces veterans living with mental health challenges. Through the provision of highly trained assistance dogs and trauma-informed support, we help restore purpose, independence, and dignity to those who have served.
Founded in 2012, our work addresses a vital gap for veterans living with PTSD, anxiety, depression, and complex trauma. Through our award-winning PALS™ (Partner Animal Life Skills) programme, we help veterans re-engage with life, with the support of a trusted companion by their side.
Following a period of governance transition and renewal, we are entering a new and exciting phase. We are strengthening leadership, systems, and strategy to ensure long-term sustainability and greater reach. As we begin this next chapter, we are seeking an experienced, values-driven CEO to lead us confidently into this next phase.
The Role
The CEO will provide strategic direction, operational oversight, and cultural leadership for Veterans With Dogs. Working closely with the Board of Trustees, the CEO will oversee the delivery of the charity’s mission, ensure operational excellence, develop our long-term strategy, and foster a values-led and high-performing team.
This is a hands-on, multi-dimensional leadership role, ideal for a calm, pragmatic, and inspiring individual with experience of organisational stabilisation, stakeholder engagement, and sustainable growth. You will be a visible leader at our base in Exeter, while building strong relationships across the veteran, assistance dog, and wider charity sectors.
Key Responsibilities
Leadership & Strategy
· Lead the development and delivery of an interim plan and longer-term organisational strategy
· Translate strategic goals into clear operational priorities and plans
· Foster a compassionate, inclusive, and mission-aligned organisational culture
· Act as a credible and inspiring ambassador for Veterans With Dogs with stakeholders, funders, partners, and the public
- Guide the charity through stabilisation and values-led, sustainable growth
Governance & Compliance
· Ensure compliance with all relevant charity law, regulation, and best practice
· Work in partnership with the Board of Trustees, supporting effective governance and reporting
· Implement and embed improvements in HR, finance, safeguarding, IT, and operational systems
- Lead on organisational risk management, ensuring policies and procedures are in place and regularly reviewed
Operations & Programme Delivery
· Oversee day-to-day operations to ensure safe, ethical, and effective service delivery
· Ensure safeguarding standards are upheld for both veterans and dogs
· Drive continuous improvement in programme quality, delivery, and impact measurement
- Ensure operational systems and data processes are robust, compliant, and fit for purpose
People & Culture
· Lead, support, and nurture a small, dedicated staff team and wider network of volunteers
· Promote staff wellbeing, clear communication, and professional development
- Work with trustees to assess future staffing needs and build leadership capacity
Finance & Sustainability
· Work with trustees and advisors to ensure sound financial management and reporting
· Contribute to financial planning, budgeting, and development of a sustainable reserves policy
- Help diversify income streams, supporting fundraising efforts, corporate partnerships, and individual giving
Fundraising & External Relations
· Build and maintain relationships with funders, donors, corporate partners, and sector allies
· Collaborate with the fundraising trustee to develop new funding opportunities
· Represent the charity externally with credibility, transparency, and professionalism
- Strengthen partnerships with ADUK, ADI, Cobseo, and other key membership bodies
Person Specification
Essential
· Senior leadership experience within a charity, social enterprise, or values-led organisation
· Strong knowledge of charity governance, regulation, and trustee relationships
· Experience leading teams through organisational change or stabilisation
· Financial literacy with experience of budgeting, reporting, and planning
· Excellent communication and interpersonal skills across diverse stakeholders
- A calm, values-based, and ethical leadership approach
Desirable
· Experience in health, mental health, veterans’ services, or trauma-informed work
· Experience working with boards during periods of strategic or leadership transition
· Fundraising and/or income generation experience
· Understanding of safeguarding best practice (for people and/or animals)
- Lived experience of the military or charity sectors (not essential)
Our Commitment
Veterans With Dogs is committed to equity, diversity, and inclusion. We actively welcome applicants from all backgrounds and strive to create a supportive, respectful, and empowering workplace. We recognise the value of lived experience and are committed to continuous learning as an organisation.
How to Apply
Apply with your CV and a brief cover letter outlining your interest and suitability.
If you would like a confidential conversation before applying, we would be happy to speak with you.
Closing date to apply: Friday 13 March 2026
· First interviews (online): week commencing 16 March 2026
· Second interviews (in our Exeter office): week commencing 23 March 2026 TBC
NO RECRUITERS AT THIS STAGE PLEASE
Apply with your CV and a Covering Letter to explain your interest and suitability for the role.
No recruiters at this stage please.
To improve the quality of life for Veterans who are living with mental health disorders with the support of assistance dogs



The client requests no contact from agencies or media sales.
About the organisation
Sortition Foundation is a not-for-profit organisation founded in 2017 to build a movement for permanent, powerful citizens’ assemblies. It generates income by delivering professional sortition services to governments, civil society, and organisations like the Global Assembly, using surplus funds to campaign for a democracy fit for the 21st century. We are structured as a workers' co-operative.
The values that guide our goals are Social Justice and Collective Wisdom and the values that guide our culture are curiosity, care, and courage. We have a small but growing team across the UK, Australia, and the EU.
About the project
The Sortition Foundation, alongside democracy movement allies, is campaigning for a permanent citizens' assembly (CA) in Greater Manchester. Greater Manchester's governance is flawed, with a mayoral authority backed by a small, indirectly elected Greater Manchester Combined Authority (GMCA), leaving residents with just one vote every four years. A permanent CA would address this deficit by giving people a voice and holding leaders accountable. A CA would not only benefit greater Manchester but strengthen the Mayor’s decision-making and boost the region’s influence. As metro mayors expand nationwide, this campaign sets a powerful precedent, positioning Greater Manchester as a leader in democratic reform.
About the role
This role supports the delivery of a campaign for a permanent citizens’ assembly in Greater Manchester. Working closely with the Head of Organising and the wider organising and campaigns team, the Organiser will help engage existing supporters, reach new people, and support the practical delivery of organising activities and administration (keeping records and contact lists, etc).
The role is focused on implementation and support, rather than campaign strategy, senior political representation (i.e. this is not a lobbying campaign), or organisational decision-making. The postholder will contribute to base-building and supporter engagement while developing their organising skills within a supportive team environment.
Responsibilities
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Support the delivery of organising activity in Greater Manchester, including door-knocking, stalls, meetings, and events.
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Help deliver new supporter briefings, both online and offline, using materials and formats developed by the organising and campaigns team.
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Carry out one-to-one conversations with supporters to build relationships, understand motivations, and encourage involvement.
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Support the organisation and facilitation of local campaign meetings and activities.
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Assist with maintaining contact with supporters and community groups, with responsibility for relationship ownership remaining with senior campaign staff.
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Gather feedback and insights from supporters and share these with the Head of Organising and campaigns team.
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Support campaign actions and moments identified by the organising and campaigns team.
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Assist with administrative and logistical tasks related to campaign delivery, as required.
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Feed into strategic reflection and development as part of a team of equals.
Essential skills, experience and attributes
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Experience of community organising, campaigning, volunteering, or grassroots engagement (paid or unpaid).
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Willingness to use face-to-face organising methods, including door-knocking and public outreach.
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Ability to build rapport with a wide range of people and listen with curiousity and care.
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Clear and confident communicator, able to explain ideas in an accessible way.
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Comfortable working as part of a small team and participating in strategic development, and following agreed strategic direction.
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Reliable and organised, with the ability to manage tasks independently with appropriate support.
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Willingness to work flexible hours as required by the campaign.
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Previous relationship with and/or close knowledge of Greater Manchester and its communities.
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A commitment to Sortition Foundation’s values of social justice and collective wisdom, and its cultural values of courage, curiosity, and care.
Desirable skills, experience and attributes
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Experience supporting or participating in organising or campaigning projects.
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Familiarity with deliberative democracy, citizens’ assemblies, or related ideas.
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Connections to community groups or networks in Greater Manchester or the North West.
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An interest in developing facilitation and organising skills over time.
Working style
This is a hybrid, community-based role, combining flexible home working with regular in-person organising across Greater Manchester. The role is suitable for someone looking to grow their organising experience within a supportive and collaborative team.
The client requests no contact from agencies or media sales.


