Community development team members volunteer jobs
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
This is a brilliant opportunity to join a dynamic and ambitious team as we aim to deliver a consistently excellent experience to our supporters.
Location: Flexible, in line with our hybrid working policy. We work together in the London office a minimum of two days a month, plus other occasional in-office days as required.
About the role
The mission of the Supporter Care team at Crisis is to ensure that everyone who contacts us has an excellent experience. We are looking for a new Customer Service Coordinator with a strong background in customer service/supporter care. In addition to being great on the phone and having excellent writing, the successful candidate will be a problem solver who loves methodically working through issues to uncover root causes. You will also have a strong collaborative approach and be willing to develop yourself professionally by learning new skills.
This is an exciting time to join our team. We are about to transition to our new CRM (Microsoft Dynamics 365). We are also implementing new ways of getting the most from our contact management system (Zendesk), utilising AI and other functionality. This role will suit you if you have a strong understanding of customer service, are able to learn new technologies and to adapt to a changing environment all while delivering consistently excellent service.
About you
To be successful in this role you will:
- Have significant current or very recent experience in telephone-based customer/supporter service
- Be an initiative-taker, actively seek solutions before escalating issues
- Be able to effectively handle complex and difficult telephone calls
- Have a strong work ethic and ability to carry out a high volume of tasks to high levels of quality and speed
- Be motivated to develop professionally and consistently meet performance targets
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 22nd March 2026 at 23:59
Interview process: Competency based interview plus assessment tasks
Interview date and location: In person interview at Universal House, 88-94 Wentworth St, E1 7SA, week commencing 13th April 2026
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an experienced and confident Events Supervisor who knows how to turn a great event into an exceptional one. Someone who enjoys leading from the front, setting the tone for service, and making sure every detail is just right. You’ll be at your best in a busy hospitality environment, comfortable juggling multiple priorities while keeping standards high and your team motivated.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
Working closely with the wider Events and Food Services teams, you’ll turn client ideas into seamless, well executed occasions. From early planning conversations through to the final guest departure, you’ll oversee every detail, coordinating staffing, managing resources, and ensuring service runs smoothly. You’ll lead and inspire a team of assistants (and agency colleagues when needed), creating a positive, professional atmosphere where everyone understands their role and feels supported to deliver their best.
We’re looking for someone confident, organised and calm under pressure, with a genuine passion for hospitality and customer experience. You’ll build lasting relationships with repeat clients, respond quickly to challenges, and always look for ways to enhance quality and maximise commercial opportunities. In return, you’ll join a supportive team where your expertise is valued, your ideas are welcomed, and your contribution has real impact on the overall visitor experience.
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR. This role is any 5 from 7 days per week.
Employee benefits include -
· 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
· Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
· Death-in-service Life Assurance, with a benefit of 3x annual salary
· Employee Assistance Programme
· Reward Hub online benefits platform with extensive offers and discounts
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: Tuesday 31 March 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help lead the response to rough sleeping in South West London. Join SPEAR as our Rough Sleeping Outreach and Assessment Manager and make a real difference to the lives of people experiencing homelessness.
SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people sleeping rough to move into safe, stable accommodation.
We are looking for an experienced and motivated manager to lead our Rough Sleeping Outreach and Assessment Service across the London Boroughs of Richmond and Wandsworth. You will manage a dedicated team delivering street outreach and operating from the Assessment Centre in Clapham Junction, ensuring people experiencing rough sleeping receive timely, trauma-informed support and pathways into accommodation.
This is a hands-on leadership role where you will oversee service delivery, manage staff and rotas, build strong partnerships with local authorities and support services, and ensure high-quality safeguarding and case management.
If you are passionate about tackling homelessness and leading frontline services that make a real difference, we would love to hear from you.
Why join us
At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support, so you can thrive while helping others do the same.
Your Benefits
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
The client requests no contact from agencies or media sales.
Family Support Worker - Greater Manchester
Maternity Cover up to 12 months
£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)
Greater Manchester region
Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.
About the role:
We are looking to appoint a Family Support Worker for a fixed term period of up to 12 months, on a full-time basis (35 hours per week), to deliver a high-quality family support service as part of our Greater Manchester Care Team.
Reporting to the Family Support Manager of the Greater Manchester Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.
Having worked in a demanding and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care
· A warm, inclusive approach to achieving goals quickly and correctly
· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines
· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)
· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates
· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.
What we offer:
We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· Company car for front line care posts
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
· Time off in Lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· A recommend a friend recruitment bonus scheme
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
As part of our learning and development Anne Harris Skills Development Programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be their best and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, introduction to play, drawing and talking training.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please visit our website and apply online.
Please disclose on your application form if you have used AI for any part of your job application.
Interviews will take place at our Greater Manchester Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds.
We are seeking a forward‑thinking leader with a track record in changing organisations that have a good and loyal team in place with a commitment to our mission and values, and the imagination to explore new ways of meeting local needs. A track record of fundraising in the charity sector is needed. Whether you come with a background from the advice sector, the wider charity world, or another relevant field, if you have the vision and drive to steer CAEW into the future, we would love to hear from you.
The client requests no contact from agencies or media sales.
In this role you will deliver FSSW’s FareChance programme, including running employability workshops and practical logistics sessions. You will also provide 1-1 support for young people where required and signposting and referrals to other specialist services and career pathways. You will bring your passion and experience in supporting people to achieve their goals and be sensitive to the inequality and power imbalance faced by young people.
Duties and Responsibilities:
Programme Delivery
- Lead the delivery of practical warehouse activity sessions for active participants and taster sessions for potential participants
- Work with the Operations and Volunteer teams to ensure smooth integration of our participants and the programme
- Support the Employability Programme Manager to deliver Employability/Life skills workshops e.g. Interview/Communication skills, CV/Cover letter writing
- Work with the Employability Programme Manager to build an individualised plan and set of goals for each young person
- Identify specific needs and risks, liaising with senior colleagues, create and maintain risk assessments with individuals to ensure safety in the workplace
Programme Development
- Work with the Employability Programme Manager and FareChance participants around coproduction opportunities that impact on the delivery, development and evaluation of the programme
- Work with the Volunteer Team to ensure smooth transitions to and from FareChance to Volunteering where applicable
- Work with the Operations team to identify ways we can expand FareChance practical sessions to support day-to-day running of the hub and build further transferable skills
- Support young people to engage with internships within FSSW
- External partnerships and relationship building
- On occasion attend events or appointments to support recruitment/represent FSSW
- Attend a range of career away days as part of the FareChance programme
- Support the fundraising team in providing updates for employability funders
- Support the Employability Programme Manager to broaden ‘Next Step’ relationships and referral partnerships
Reporting and Administration
- Maintain quality records of all participant information, including interventions with project participants, ensuring that such data is stored within the requirements of the Data Protection Act and FSSW policies and procedures
- Work alongside the Head of Employability and Volunteering around any incidents or safeguarding concerns. Signpost to external agencies where appropriate
- Work with the fundraising and communications teams on internal and external reporting for FareChance, including gathering quantitative and qualitative data
Person Specification
Essential
- Knowledge and experience of delivering 1:1 and group motivational mentoring, coaching or support work
- Successful experience of supporting people back into work or training, with a strong commitment to advancing equality, diversity and inclusion
- Ability to work flexibly, respond positively to project changes and meet challenging targets
- Excellent interpersonal and listening skills with the ability to influence, motivate and negotiate.
- Good IT skills
Desirable
- Experience of working with a diverse range of young people and responding appropriately to challenging behaviours
- Understanding and/or experience of a logistics or warehouse environment
- Project supervision experience
- Excellent verbal and written communication skills
- Understanding of safeguarding and GDPR regulations
- Ability to set up and maintain accurate and timely records for monitoring and evaluating purposes.
- Strong organisational skills including planning, prioritising and time management
We welcome applications from people of all backgrounds and lived experiences. As we expand our programmes, we particularly value candidates who bring multicultural perspectives and/or speak additional languages. Skills in languages such as Arabic, Pashto, or Farsi are highly desirable, but not essential. If you share our commitment to inclusion and want to make a positive impact, we’d love to hear from you.
We also welcome applications from people with convictions. This role requires an enhanced DBS check so applicants will be asked to disclose relevant unspent convictions at a later stage of the recruitment process. If you are asked to disclose, the information will be handled confidentially and used to assess your suitability for the role.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
This role sits within our Connecting Communities service, which is an element of the larger Mental Health and Wellbeing Service in Tower Hamlets. The post holder will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and housing-related advice and information, through casework, workshops and advice surgeries.
What you’ll do
- Provide welfare benefits and housing advice to support people with mental health challenges to live independently in the community.
- Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
- Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
- Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



The client requests no contact from agencies or media sales.
This is a home-based role, working Monday to Friday, 9:00 AM to 5:00 PM. Applications are welcome from candidates based outside Belfast, provided they are resident in Northern Ireland and able to commute to the Belfast office if required.
The External Affairs Manager plays a pivotal role in empowering people with sight loss to live the life they choose. This position leads the development of policy and campaigns within the country, aligning with Guide Dogs’ strategic objectives. Working collaboratively with the central policy, public affairs, and campaigns team, as well as the country leadership team, the role builds strategic partnerships with government bodies, local authorities, societies, and other key organisations. This ensures Guide Dogs remains informed and influential on all policy initiatives affecting the organisation and its stakeholders.
The post holder will be responsible for the day‑to‑day leadership, management and oversight of a team.
The post-holder is responsible for shaping policy positions, drafting responses to consultations from councils, combined authorities, and devolved governments, and driving impactful campaigns at a regional level. A key focus is increasing the involvement of blind and partially sighted people in advocacy and campaigning.
Additionally, the role leads the implementation of Guide Dogs’ regional marketing and communications strategy across the Devolved Nations. This includes raising brand awareness, engaging diverse audiences—service users, families, volunteers, donors, and the public—and delivering integrated communications plans that strengthen Guide Dogs’ presence and impact.
Key Responsibilities
Policy Development
- Lead the creation of country-specific policy and position papers, ensuring alignment with organisational strategy.
- Prepare responses to consultation papers from devolved administrations, local government, and regional bodies.
- Represent Guide Dogs on committees, working groups, and forums, staying informed on policy issues impacting the organisation and its service users.
Public Affairs
- Build and influence relationships with key stakeholders, including elected representatives and senior officials.
- Represent Guide Dogs at Government Scrutiny Committees and cross-party groups.
- Act as the primary liaison with local government and statutory agencies.
Campaigns & Influence
- Strategically lead and coordinate campaigns at a country level, ensuring alignment with devolved policy priorities.
- Develop and deliver campaigns addressing local needs of the visually impaired community.
- Foster partnerships within the Third Sector to build consensus and amplify Guide Dogs’ strategic aims.
Leadership & People Management
- Provide strong leadership to local staff and volunteers, promoting best practice and knowledge-sharing.
- Oversee recruitment, performance management, and compliance with safeguarding policies.
- Ensure high levels of engagement through effective communication and leadership.
Financial Accountability
- Support fundraising initiatives and monitor operational budgets to ensure efficiency and compliance.
Diversity & Inclusion
- Champion Guide Dogs’ diversity agenda, ensuring services are inclusive and accessible.
- Work with external partners to create a more inclusive environment for people with sight loss.
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
The client requests no contact from agencies or media sales.
About SPANA
For over a century, SPANA has been dedicated to transforming the lives of working animals and supporting the people who depend on them. We work with partners worldwide to increase access to essential veterinary treatment and campaign for better welfare standards. We also support owners as they develop the knowledge and skills to look after their animals with confidence and care.
About this role
Our Global Programmes Department (GPD) works on an innovative partnership model to deliver our mission to transform the welfare of working animals in a world where animals, people and the environment are respected and thrive.
This exciting role will join our team on a 12-month fixed-term contract to support an ambitious work plan by scoping, defining and advancing key new project areas and strategic initiatives. The Special Projects Manager will work closely with our international partners and the wider organisation and will report to our Head of Programmes.
The successful candidate for this role will work on a diverse and exciting range of projects. The projects will seek to expand our impact through developing innovative approaches to achieving sustainable improvements in working animal welfare. These might include:
-
exploring options for social business models, and assessing how they can be best applied to animal welfare in low-income settings
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scoping and developing synergistic partnerships with development sector actors
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country-specific analysis on specific challenges to working animal welfare in complex situations.
The Special Projects Manager will scope and analyse different project areas, collaborating with internal and external stakeholders and commissioning and overseeing subject matter experts, as needed, to progress different areas.
This role would suit an experienced, innovative and creative project manager who enjoys strategic analysis of complex scenarios with different stakeholders, interests and actors. Experience of research, policy and working across sectors would be an asset, alongside a commitment to social equity and our mission and values.
Contract, location and salary
This is a fixed-term, 12 month, full-time (34.5 hours per week) role. This is a UK-based position. Applicants must have the right to work in the UK currently and for the duration of the contract. The salary for this role is £50,000 per annum.
Further information and how to apply
Please review the job description for full details including a person specification. The deadline for applications is 23:59 GMT on Sunday 22 March 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.
About the role
We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.
This role works with colleagues across the organisation - but also in partnership with external organisations and agencies, with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.
About you
Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.
You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.
You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 5pm, Tuesday 7 April.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
This role is with One Newham, and we at Your Place are recruiting on their behalf.
Contract: Permanent
Reports to: Network Coordinator
Location: Hybrid – home based, but with regular attendance of meetings in Newham
Background:
One Newham is a network of voluntary and community organisations that are rooted in local communities and work to improve the lives of people in Newham. One Newham was created so that members learn from each other, benefit from each other’s strengths and expertise and through collaboration, innovate to find the best solutions to the issues that concern local people and communities, and the funds to support these.
Our mission is to champion and strengthen local charities and community organisations. We do so by facilitating collaborative action in Newham.
Our values inform everything we do:
Inclusion
Ensure all community groups, including grassroots organisations, feel supported and valued.
Transparency
Maintain clear, open communication with members and stakeholders.
Leadership
Take bold initiatives and act as a catalyst for sector-wide growth.
Respect
Value and honour the diversity and rights of members and the community.
We have four strategic priorities that guide our work:
Connect: We connect individuals, organisations, and communities to each other, services, and opportunities. We build partnerships and networks that facilitate collective action and initiatives.
Support: We provide and commission a support programme for our members, ranging from one-to-one advice and training, to small grants and partnership funding. We help initiatives start up and keep going by adding capacity and/or hosting projects, programmes, and fledgling organisations.
Champion: We advocate for community and voluntary action, give our members a voice, and showcase their work to funders, policy makers, and anyone interested in how local activists make a difference in Newham.
Influence: We collect data and evidence of the impact of voluntary action, and policy, on the well-being of local communities. We build relationships and engage in conversations so that policies, plans, and strategies are designed to support residents, communities, and voluntary organisations in Newham.
Purpose of the Role
The Administrator / Finance Officer plays a key role in the smooth running of One Newham. The postholder will provide reliable financial administration, maintain accurate records, support budgeting and reporting cycles, and ensure effective office and administrative systems are in place, with a strong emphasis on finance.
Key Responsibilities
Finance (priority area)
• Maintain accurate financial records on QuickBooks.
• Prepare bank reconciliations and assist with cashflow forecasts.
• Process invoices, expenses and reimbursements.
• Prepare draft management accounts.
• Support annual budget preparation and monitoring.
• Administer SafeHR (online payroll system) and manage pension returns.
• Maintain grant and project financial trackers.
• Ensure compliance with financial policies.
Administration & Office Management
• Maintain administrative systems and filing structures.
• Oversee supplies, equipment and IT procurement.
• Support onboarding of staff and volunteers.
• Act as first point of contact for routine enquiries.
• Arrange meetings, take minutes and support diary coordination.
• Assist the Network Coordinator in the organisation of network events and conferences as required, including the annual conference and Green Fair.
• Prepare board papers and governance documentation.
• Maintain databases and contact lists.
IT & Systems Support
• Coordinate basic IT troubleshooting and liaise with external providers.
• Maintain equipment records, licences and renewals.
• Support development of internal processes and digital tools.
Community Hire Scheme
• Coordinate the Community Hire Scheme, set up booking procedures, payments and deposits, and coordinate collections and returns.
• Organise regular maintenance of the equipment for hire.
• Liaise with and support the Hire Scheme volunteers and ensure that their expenses are paid on time.
• Promote the scheme widely and ensure that it is taken up by local residents and community groups.
Member and Network Communications
• Maintain up-to-date contact lists and mailing groups for One Newham members and partners.
• Support the production and circulation of member communications, including e-bulletins, newsletters and event invitations.
• Upload and update content on the One Newham website and/or member portals (where applicable).
• Assist with communications for forums, training sessions and network events (e.g. creating simple flyers, booking links, reminders).
• Help ensure a consistent, timely flow of information to members about opportunities, funding, training and key local developments.
Person Specification
Essential Experience and Knowledge
• Experience in a finance-focused administrative role, ideally in a charity or small organisation.
• Strong working knowledge of QuickBooks.
• Experience maintaining financial records, processing invoices and preparing reconciliations.
• Good understanding of office administration systems and general office management.
• Strong IT skills, including Microsoft 365 (Word, Excel, Outlook, SharePoint/OneDrive) and Google apps.
• Experience maintaining contact lists or simple CRM/mailing systems.
Skills & Abilities
• High level of accuracy and attention to detail, particularly in financial work.
• Good written and verbal communication skills, with the ability to draft clear emails and simple updates for members.
• Strong organisational skills and ability to manage competing priorities and deadlines.
• Ability to handle confidential information appropriately.
• Ability to work independently and use initiative in a small team environment.
• Practical, solutions-focused approach to day-to-day challenges.
Personal Attributes
• Reliable, proactive and well-organised.
• Calm, flexible and adaptable in a changing environment.
• Confident building positive working relationships with colleagues, members and partners.
• Commitment to equality, diversity and inclusion.
• Alignment with One Newham’s mission to strengthen the local voluntary and community sector.
Desirable
• Experience using email marketing or CRM tools (e.g. Mailchimp, Salesforce, Plinth etc.).
• Experience supporting grant administration and financial reporting.
• Knowledge of charity finance regulations and good practice.
• Basic design skills (e.g. Canva) for simple flyers or social media graphics.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Are you a highly organised project leader with a track record of developing rigorous and impactful processes? Do you want to lead the delivery of the nationally-recognised accreditation transforming mental health in higher education? This could be the role for you.
We’re looking for a methodical and strategic Programme Manager (Award) to manage the end-to-end delivery of University Mental Health Charter (UMHC) Award and act as key spokesperson for the programme.
You’ll play a vital role in ensuring that the Award upholds its standards and values, and continues to develop and scale, supporting positive change for staff and students at universities across the UK.
About the role
- Lead the delivery of the nationally-recognised accreditation for mental health in higher education: the University Mental Health Charter Award.
- The UMHC Award recognises universities that promote the mental health and wellbeing of their university communities and supports them to continually improve.
- You will own the end-to-end management of a complex, high-profile and impactful programme, balancing administrative excellence and strategic development.
Key responsibilities
- Drive the Award lifecycle, from onboarding universities, coordinating our network of assessors and managing the Award panel.
- Scale and continually improve the Award process, ensuring it remains rigorous, impactful and values-led.
- Act as key spokesperson and point of contact for universities and other stakeholders.
- Responsible for budget, risk and line management.
What we’re looking for
- Proven track record of managing complex projects.
- Experience developing, maintaining and improving robust systems and processes.
- A rigorous approach to accuracy and quality control.
- Comfortable holding difficult conversations with stakeholders at all levels.
- A commitment to co-production, equality, anti-racism and an interest in mental health.
Find out more about the essential criteria for this role by downloading our Recruitment Pack from the documents section.
What you will gain
- The chance to contribute to a high-impact national programme supporting better mental health for university communities across the UK.
- Experience in a varied role with opportunities to learn and develop.
- A supportive and collaborative workplace culture that values wellbeing.
- Flexibility in how and where you work.
How to apply
If this sounds like a good fit, we’d love to hear from you!
- Click “Redirect to recruiter”, then scroll to the 'Vacancies and volunteering' section of our 'Join our team' page to access the job listing.
- Download the recruitment pack in the document section at the bottom of this page, where you’ll find more information about the role including responsibilities and person specifications.
- Download and complete our application form - instead of collecting CVs, we use an application form to ensure fairness and equal opportunity for all.
- Please refrain from including any identifying details in your application answers.
- Upload your completed application form as a word document.
- Please note that once you start your application on our portal, you will have 24 hours to upload your completed form. Before clicking 'Apply' and beginning the application process, make sure your form is fully completed and ready to upload.
- Complete the Equality Monitoring Form.
Student Minds is committed to building an inclusive team and welcomes applications from people of all backgrounds and walks of life.
Personal Independence Coordinator
Salary £29,571.20 Full Time 35 hours per week
Do you want a job that makes a positive difference in people’s lives?
Age UK Croydon’s very successful PIC service for older people in Croydon is recruiting for a new Personal Independence Coordinator.
PICs work alongside health and care professionals within a neighbourhood team, adopting a multidisciplinary approach to working with people who have long term health and social care needs. The PICs provide critical links between formal health and social care services and the wider community support networks. We have adapted our way of working in response to COVID, helping older people to access technology and connect in new and exciting ways.
Full training will be provided; the important qualities we are looking for are:
- Excellent communication and listening skills
- A positive attitude and the ability to problem solve
- A cheerful, friendly, outgoing personality
- Highly organised with the ability to manage multiple priorities
- The ability to work flexibly, alone and as part of a team.
We regret we shall not be able to contact applicants who are not shortlisted for interview.
Closing date for applications: 9am Wednesday 1st April 2026
Interview Dates: Wednesday 8th April 2026
Our mission is to reach, involve, support and connect people so they can age well in Croydon.
The client requests no contact from agencies or media sales.
Our vision is of a society where everyone has the opportunity to live a rewarding and fulfilled life.
Are you our next Chief Executive?
- Are you passionate about addressing issues around poverty and inequality?
- Do you have the experience and skills needed to lead this innovative place-based funder?
- Are you a creative thinker who thrives on working collaboratively and collegiately?
If so, then you might be the right person to lead Cripplegate Foundation and Islington Giving.
About Cripplegate Foundation and Islington Giving
Established over 500 years ago, Cripplegate Foundation has become a pioneering, place-based grantmaking foundation with a reputation for innovation and making a difference. It created Islington Giving, which was the first scheme of its kind, to work with residents and a coalition of funders, businesses and voluntary organisations to create better solutions to the challenges of poverty and inequality. We make grants of over £2 million a year and we have become a major influencer in the grant-giving sector, achieving significant progress, such as:
- Raising over £12 million since 2010.
- Partnering with Islington Council to promote community development and support residents
- Developing innovative and participatory grant programmes
- Pushing forward with ambitious Diversity, Equity and Inclusion (DEI) goals
It’s an exciting (and challenging) time to join us!
Given the challenges in Islington (and beyond), the next few years promise to be pivotal in shaping our future and there are many opportunities for the new Chief Executive to make a difference, including:
- Leading on considerations around the changing political landscape
- Working creatively and innovatively to explore the strategy for the coming years
- Building on our programme of Social Impact Investing and ethical Investing
- Leading a passionate, professional and committed team
About the role and person
The new Chief Executive could be someone with senior management experience who is ready to lead an organisation for the first time, or they may already have experience of being a Chief Executive.
Whatever your background you will need to demonstrate, amongst other things:
- Experience of leading and managing in a collaborative and collegiate style
- Skill at creating and delivering cross-sector partnerships
- An entrepreneurial style and a record of income generation
- A deep understanding of the issues arising in inner city areas, gained through lived and/or professional experience
- A pioneering, creative and innovative style and a commitment to DEI
If you feel you fit the role and are motivated by our work then we’d be excited to hear from you. Please find out more by looking at the Candidate Information Pack.
Our vision is of a society where everyone can live a rewarding and fulfilled life, free from poverty and inequality.
We are seeking an exceptional leader who can act as a credible spokesperson and ambassador for the Catholic Union, building trusted relationships across the Church, parliament and wider society and helping to grow the Catholic Union’s influence and engagement in the years ahead.
Founded in 1870, the Catholic Union of Great Britain brings Catholic laity and Catholic social teaching to the public square across England, Wales and Scotland. Working in partnership with dioceses, parishes, MPs, MSPs, MSs, peers and Catholic organisations, our vision is of a society in which Catholic laity are informed, equipped and encouraged to engage in public life.
Our work is shaped by three key themes: engagement, education and encouragement. Through these we foster informed participation in public debate, help Catholics and the wider public understand contemporary social and political issues through a Catholic lens, and inspire greater confidence for Catholics to contribute to civic and community life.
In recent years the Catholic Union has developed from being largely volunteer-led into a more professional and strategically focused organisation, strengthening relationships across the Church and wider society. Our Weekly Briefing, now read by around 6,500 people each week, has become a key channel for parliamentary reporting, Catholic news and reflection.
As Director, you will lead the Catholic Union at an exciting moment in its development. You will represent the Catholic Union publicly, strengthening relationships with bishops, diocesan leaders, parliamentarians and Catholic organisations. You will act as a trusted ambassador for the Union, grow our channels of influence and engagement, and work with Trustees, Council and a small experienced team to support the organisation’s continued development.
If you are inspired by the opportunity to serve as a public voice for a respected Catholic organisation and help foster thoughtful dialogue and engagement in public life, we would love to hear from you.
For more information, please see the job pack attached. Closing date 10th April.


