Community engagement jobs

Have you got a head for data and a heart for storytelling?

As our Individual Giving and Legacies Manager, you’ll lead the growth of single and regular donations, develop supporter journeys, and strengthen our legacy giving programme.

You’ll be confident using CRM data and analysis to inform strategy, and you’ll enjoy creating compelling fundraising content from email journeys to campaign appeals, that motivates supporters to give.

With significant income growth over the past two years and ambitious plans for the future, this is an exciting time to join Homeless Oxfordshire’s Fundraising and Communications team. Your work will play a vital role in supporting some of the most vulnerable people in our community.

About The Job:

This is a vital role in delivering our fundraising strategy and goals. The role holder will be responsible for raising income from individuals and legacies and increasing the volume and value of our supporter relationships, engaging new audiences and driving sustainable income growth. We will also trust the role holder to deliver fantastic supporter journeys and supporter experiences and contribute to the overall implementation of the Fundraising Team’s objectives.

Main Areas Of Responsibility:

Income Generation

· Lead on raising income to an agreed target, through acquisition, development and retention of individuals and legacy pledgers, as agreed with the Head of Fundraising and Communications.

Strategy

· Work closely with the Head of Fundraising and Communications to build and deliver a highly effective, sustainable, audience-centred public fundraising and supporter experience plan.

· Engage in market and supporter insight to inform decision-making and development of new activity/products.

· Develop a good understanding of our supporter base, their motivations and behaviours. Use our CRM database (Raisers’ Edge NXT) and data analysis and insights to inform the development of new fundraising campaigns and products.

· Take the lead role in the development of effective supporter journeys, working with the Community Fundraising Team to convert community fundraisers and events participants into regular donors.

· Lead the design and delivery of individual giving campaigns (including the Christmas campaign), using direct mail, digital marketing and advertisements to drive supporter acquisition and retention.

· Develop and design our legacy programme, working with Farewill and local law firms to encourage supporters to include Homeless Oxfordshire in their will.

· Work with the Head of Fundraising and Communications to develop and deliver a mid-level giving programme, driving the major donor pipeline and effectively stewarding donors giving at the £300-£1,000 level.

Operational Delivery

· Be responsible for the setting and managing of budgets, targets and KPIs. Report on progress, trends and take action when required. Analyse results and evaluate activity to inform future plans.

· Act as the lead-user for Raisers’ Edge, supervise the Data Administrator to ensure accurate data entry and reconciliation, and support the team with reporting and data analysis.

· Work collaboratively to ensure that all income generation activity is integrated and opportunities for cross-team working are maximised.

· Develop processes that enhance the team’s capacity, efficiency, and ensure effective fundraising.

· Manage external partners and agencies involved in fundraising delivery, ensuring due diligence, high quality and effectiveness.

· Ensure the highest standard of supporter experience in order to make the most of every interaction.

· Ensure legal and regulatory compliance across all areas of the public fundraising portfolio, including the Fundraising Code of Practice, Data Protection and Gift Aid. Model best practice and coach team member as required.

Leadership

· Line manage the Data Administrator, supporting them on reconciliation, data entry and gift processing.

· Provide management information for SMT and the Board of Trustees as requested and attending meetings when required.

· Build positive working relationships with all internal and external stakeholders.

· Represent the charity at external meetings as and when required.

· Engage with the wider charity sector, learning from peers and sharing best practice.

General Duties:

· Compliance with Homeless Oxfordshire’s policies and procedures.

· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

· Contribute to the work of the broader team.

· Responsible for the effective use of financial and other resources.

· Be prepared to work evenings and weekends, as the job reasonably demands.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on Indeed or our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. Interviews will be conducted week commencing 16th February 2026.

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Join us in shaping the new Fair Futures for Young Carers programme in Scotland, as we build a national schools‑focused initiative and lay the foundations for sustainable young carer support across the country.

Carers' Trust are looking for a Programme Officer with a strong commitment to equality, diversity and inclusion, ensuring young carers are at the heart of programme design and development.

As the postholder you will:

· Build strong partnerships with schools, carer services and young carers.

· Lead programme promotion, training and events and represent the Fair Futures programme across Scotland.

· Gather insights and data to support ongoing development, evaluation and wider systems‑change.

The Association of Commonwealth Universities (ACU) is recruiting a small number of assessors to join an existing assessment team for the Turing Programme - an outward education and training mobility programme funded and overseen by the UK Department for Education. The Turing programme enables learners in schools, colleges and universities to access international study and work opportunities and delivers transformative opportunities for individuals and communities across the UK.

The ACU works with a network of external assessors to assess applications and appeals from institutions in the Schools, Further Education/Vocational Education and Training and Higher Education sectors in the UK and British Overseas Territories. This is a unique opportunity to make a major contribution to a leading global mobility programme. The Turing programme will operate in Academic Year 2026/27 and are recruiting to be ready should the programme go ahead. 

We are seeking assessors for the Schools and Further Education/Vocational Education and Training sectors only. 

Assessors will be responsible for evaluating applications against the programme criteria. We are keen to welcome applicants from all four UK countries - England, Scotland, Wales and Northern Ireland - to reflect the diverse and devolved nature of UK education and training. 

Assessors must possess sector-specific knowledge of one or more of the sectors being recruited, and a solid track record of conducting high-quality, independent assessments for local, national or international agencies. You will also have substantial experience at a middle or senior management level in the UK Schools or FE/VET sectors, and the ability to produce concise, effective written feedback. We are also keen to hear from applicants with experience in both sectors. 

Comprehensive, compulsory training will be provided to all successful applicants in March 2026, should the programme be confirmed for this year. Appointed assessors who complete the training will be paid a maximum of one day’s assessment rate as a contribution to their time spent undertaking the training.

Assessors will each be required to commit to the equivalent of approximately 2 - 2.5 days’ assessment work (16-20 hours) per week throughout the 6-week assessment window, which we anticipate will take place throughout March and April 2026 (subject to confirmation). This equates to 4 applications in one day (i.e. 8 applications over 2 days, 10 applications over 2.5 days). Assessors will be paid £340 for each full day of completed assessments (4 applications) or a pro-rated amount for each assessment (quarter day). This rate is inclusive of feedback consolidation and of any supplementary review or reassessment that may be needed as the result of a quality check or moderation.

Additional assessment days within the assessment window may be offered to those with capacity to do more, depending on the number of funding applications received. We also reserve the right to appoint reserve assessors in case of substantially increased demand. Being appointed is no guarantee of any paid work.

Eligibility

In order to be an assessor, applicants should: 

• Not be currently employed by the Association of Commonwealth Universities

• Not have been employed by the Association of Commonwealth Universities since 2020

• Hold a UK bank account registered in their own name or business name. Nominated bank accounts will not be accepted and payment will be in sterling.

• Be living in the UK and have the right to work in the UK

• Have satisfactory references

Key tasks

• Understanding and applying the assessment criteria: assessors will need to demonstrate a clear understanding of the programme’s objectives, and assessment criteria, applying these consistently, fairly and transparently to all applications ensuring that these are consistently applied and adhered to. 

• Assessment of applications: completing the specified number of assessments to the programme’s quality standards and within the agreed timeframe and responding to any follow-up from the ACU secretariat in a timely manner.

• Scoring and feedback: completing the reporting template and feedback on applications, scoring each question against the evidence provided and constructing and consolidating meaningful feedback; revisiting and, where necessary, re-assessing applications or specific questions under the guidance of the relevant Senior Assessor. 

• Advice and insight: providing advice and insight on the quality of applications and the management of the process with recommendations for improvement. 

Skills and experience: Essential 

• Sector-specific expertise: demonstrable sector-specific knowledge and expertise of one or more of the sectors being recruited to (Schools or Further Education/Vocational Education and Training), and substantial experience at middle or senior management level in one or more of these sectors in the UK, and experience of working in education and training in one or more of England, Scotland, Wales and Northern Ireland. We are also keen to hear from applicants with experience in both sectors.

• Assessment or evaluation experience: extensive experience of conducting high-quality, high-stakes independent assessments and/or evaluations for local, national or international agencies in an education and training context. 

• Delivery: a clear track record of managing multiple priorities whilst meeting tight deadlines and exacting quality standards to get the job done. This also includes the ability to analyse written and numerical information and produce concise, impactful written feedback. 

Skills and experience: Desirable 

• Experience of working in international education and training mobility programmes.

• Involvement in regular community-based activity, e.g. voluntary work, community engagement and charity work. 

How to apply 

• Submit your application via email including an up-to-date CV and a cover letter of 1,000 words maximum detailing how you meet the skills and experience of the role, along with your motivation for applying.   

• There will be a rolling deadline until all assessors have been recruited with a closing date of 4 February 2026 at 12:00 (GMT).

Applications will be reviewed and shortlisted on a rolling basis and applicants will be contacted to arrange a suitable time and date for the interview via MS Teams. We reserve the right to close the application window ahead of this deadline if all positions are filled.

We are looking for an exceptional, value-driven candidate who can hit the ground running as our Legal Education Officer, working closely with the Director and the rest of our small and dynamic Right to Remain team.

The person must be someone who understands the Right to Remain ethos and is prepared to bring their whole self to our organisation. Needless to say, the role requires an impeccable grasp of the asylum and immigration system and its operation on the ground, including how it impacts our community of people seeking asylum, refugees, migrants, their families, friends and allies. It requires an ability to help and guide our community to navigate the complex and hostile asylum and immigration system.

You will be working closely with the Director and the rest of our small and dynamic Right to Remain staff team: another Legal Education Officer based in Leeds (generally) covering the North, the Organiser based in Manchester leading our mighty These Walls Must Fall, and the Engagement Officer based in London. In particular, the post holder will be closely coordinating their work with another Legal Education Officer in Leeds. The post holder is also expected to be already embedded in the local and regional asylum and migration field, familiar with its dynamics and able to tap into their existing relationships and connections with local groups and actors. 

We are proud of Right to Remain’s unique and bold approach that really believes in collective power. We are focused on building knowledge, radical solidarity and the power of our community. We show up authentically at work and for our community, always giving our 100%. We are determined and calm amidst the crisis and chaos of the world. We know that now is not a ‘business as usual’ time, and we need to meet the moment as the anchor organisation for the migration justice movement. That comes with a lot of responsibility but we also carry it with lightness. We want our new team members to be similarly passionate, ambitious and compassionate. 

With the rest of the team, you will be responsible for maintaining, developing, and increasing usage of our highly popular and accessible resources about the asylum and immigration system, most notably the Right to Remain Toolkit. You will deliver interactive workshops on the legal system for people navigating that system as well as professionals and volunteers. You will engage with our network of community groups to ensure that we are apprised of developments on the ground and we are communicating important changes to these support groups. You will also work with the Director and other colleagues to develop and deliver specific public legal education projects, when necessary. You must have outstanding communication skills and the ability to engage with a wide range of audiences, in a manner that reflects Right to Remain’s mission and values. 

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Community Fundraising Assistant (Ramadan Campaign) plays a crucial role during Ramadan. The role provides critical support in fundraising collections and events.  The role will involve working occasional unsociable hours (weekends and evenings) and national travel, sometimes at short notice, during the Ramadan period to maximise our income generating opportunities.

About the Role:

1. The main responsibilities of the role are lister below.  Other tasks may be assigned on an ad hoc basis in support of our Ramadan fundraising activities.
2. Attend mosques and Islamic institutions to collect donations and pledges in response to Muslim Aid’s appeals, supporting mosque collections through fundraising, data capture, and donor engagement.
3. Set up and break down fundraising events, assisting with event setup, registration, and coordination across multiple venues.
4. Provide administrative and logistical assistance before, during, and after events to ensure smooth and efficient delivery.
5. Assist in the logistical coordination of Muslim Aid’s Live Appeals, helping to ensure all operational and support activities run effectively.
6. Support and assist volunteers in running and managing fundraising activities, providing guidance and ensuring a positive experience for supporters. 

About You:

To be successful in this role, you will need:

1. Able to work unsociable hours at evenings and weekends.
2. Passion and commitment to Muslim Aid’s mission and values.
3. Adaptable to changing circumstances and proactively address challenges that may arise.
4. Confidence in speaking to an audience and individual people.
5. Any previous experience volunteering or working in a fundraising capacity would be beneficial.

Why you should apply:

Join Muslim Aid as a Community Fundraising Assistant in London and play a meaningful role in supporting impactful events and charitable activities during one of the most special times of the year. This is your opportunity to be on the front line of positive change  helping to maximise fundraising through mosque campaigns, community outreach, and local collections If you are organised, adaptable, and passionate about helping others, this role allows you to directly uplift communities while nurturing your own skills in events, teamwork, and communication. Become part of Muslim Aid’s mission and help amplify the spirit of giving this Ramadan!

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

You must have the right to live and work in the UK. At this stage we are unable to offer sponsorship opportunities. 

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.

London based development role to equip DPOs with the tools, knowledge and confidence to create and develop resources to support Disabled people. 

Disabled People’s Organisations (DPOs) are grassroots, community-led organisations led ‘By and For’ Disabled people. They work to the Social Model of Disability and ensure that their lived experiences and voices protect and enhance rights and drive advocacy, decision-making, and systemic change.  

About the role

We’re looking for someone who has: 

• Proven ability to support multifaceted projects, meet deadlines, and deliver impactful outcomes. 
• Confidence in and experience of transforming organisational, movement, and institutional knowledge into clear, practical and accessible training resources across multiple platforms for grassroots and community organisations. 
• An understanding of the Social Justice landscape, Disability Justice and intersectional principles. Strong awareness of how these principles impact policy, advocacy, and their application to Led By-and-For organisations and groups.

To request an informal conversation about the role, or to simply find out more about it or the recruitment process, please contact us via our website.

Campaigns Lead
Hours: 35 hours per week, permanent, subject to a probationary period
Salary: £34,434 to £36,363 – NJC Scale Points 23 to 25
Based: Working from home, with regular meetings across Greater Manchester; occasional travel to other cities.

BHA is a leading health and social care charity that works to challenge health inequalities and support individuals, families & communities to improve their health & well-being.  We offer a range of unique services delivered at local, regional, and national level in the areas of health promotion, community health education and engaging and involving communities in health and social care decision making.

The Campaigns Lead is responsible for creating and coordinating health campaigns across BHA.The role will support all our projects, and our core team, with their campaign work, collecting meaningful data about the work of BHA, raising the profile of these issues and ensuring that the voices of our service users are heard far and wide.

The successful applicant should bring a proven track record in developing and delivering health awareness campaigns or public health communications. You should have strong experience creating engaging content for digital platforms and social media, and a commitment to working with marginalised communities, particularly Ethnic Minority communities and LGBTQ+ people.

We are looking for someone who can use data and evaluation to measure effectiveness, and who has experience of stakeholder engagement and partnership working in the VCSE sector.The post holder will have the following essential criteria:

• Experience of developing and delivering health awareness campaigns or public health communications
• Experience of creating engaging content for digital platforms and social media
• Experience of working with marginalised communities, particularly Ethnic Minority communities and/or LGBTQ+ people
• Experience of using data and evaluation to measure effectiveness and inform decision-making
• Experience of stakeholder engagement and partnership working in the VCSE sector or similar
• Commitment to BHA's values and ethos
• Willingness to occasionally work unsociable hours, including the occasional overnight stay

Benefits of working with BHA:

• 25 days annual leave plus bank holidays pro rata
• Birthday leave
• Employee Assistant programme (includes income protection)
• Enhanced maternity and paternity pay
• Cycle to work scheme
• Enhanced occupational sick pay
• Flexible working

If you would like to discuss this role, please contact Aydin Djemal to arrange an informal telephone discussion.You can apply by completing the Application Form on our website and submitting it in line with the instructions provided.Your application must detail how you meet the points asked for in the person specification.  

CVs will not be accepted, and applicants must have the right to work in the UK at the time of appointment. We are not able to offer visa sponsorship.

We carry out right to work checks fairly and without discrimination.Appointment is subject to a Basic DBS check. We only request information we’re legally entitled to and assess it in line with the Rehabilitation of Offenders Act 1974 and DBS filtering rule.

The closing date for applications is 2 March 2026

Interviews will be held on Interviews w/c 09 March 2026

Reasonable adjustment
We are committed to creating an inclusive workplace that values equality, diversity, and inclusion.  We welcome applications that represent the rich diversity of the communities we serve.  As a disability confident employer, we actively work to remove any barriers. Therefore, if you have a disability and have any particular requirements to enable you to participate in the application process, please email us at any stage.

Harris Hill is proud to be partnering with Consumers International, the world’s leading network of consumer organisations, in the search for a Lead, Member Engagement.

£40,000 - £50,000| Remote (with optional co-working) 

With over 200 members in more than 100 countries, Consumers International works at the forefront of global consumer rights—ensuring that consumers’ voices shape products, policies, and practices worldwide. This is an exciting opportunity to play a pivotal role in strengthening and growing a truly global movement.

As Lead, Member Engagement, you will be at the heart of building and deepening relationships with member organisations across the globe. You will:

• Deliver a clear and impactful member engagement strategy aligned with the organisation’s mission.
• Lead on the design and delivery of inspiring events, campaigns, and activities—including global initiatives such as the Global Congress and World Consumer Rights Day.
• Support and connect members, helping them build resilience, share knowledge, and collaborate on pressing consumer issues.
• Drive community growth by identifying opportunities for new members and initiatives.

This is a hands-on, creative, and strategic role for someone passionate about building strong, vibrant, and inclusive communities.

We’re looking for a candidate with:

• Proven experience in membership management, community building, or stakeholder engagement (ideally in a global or non-profit context).
• A strong track record in organising impactful events and campaigns.
• Exceptional interpersonal and communication skills, with cultural awareness and the ability to work across international contexts.
• Strong organisational and IT skills (Salesforce or equivalent a plus).
• A collaborative, proactive, and inclusive approach.

A background in international non-profits, consumer rights, or advocacy is desirable, and additional language skills (Arabic, French, Spanish) would be a bonus.

If this feel you fulfil the criteria and are keen to hear more, please do send your CV to

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.

We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.

Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds. 

We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough. 

Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.

The Programme Manager will coordinate and drive delivery of the North Central London Gambling Harms Reduction Alliance, a major two-year initiative involving partners across all five NCL boroughs, NHS, Thrive LDN, voluntary and community sector partners, King’s College London, and people with lived experience.

This role is central to delivering an ambitious, innovative, and highly collaborative public health programme aimed at preventing and reducing gambling-related harms across NCL.

Head of Prevention

Contract: Permanent
Function/Team: Delivery
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Director of Intelligence and Prevention
Salary: £42,856 - £48,217

Equal Opportunities

As a small charity working to disrupt the global business of human trafficking, gathering intelligence, and delivering campaigns and projects around the world, we recognise that our team is strengthened by the knowledge, experience and insights that people from a wide range of backgrounds bring. As a minimum, we expect all applicants to show a demonstrable commitment to equality and diversity.

Summary of the Role

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our targeted prevention work disrupts the criminal business of human trafficking, making it too high-risk and low-profit to be viable.

This role will lead on our work to prevent recruitment of vulnerable people, overseeing our global prevention programmes that reach high-risk communities with lifesaving information, typically via social media (through partnership with companies like Meta & TikTok). It will also lead on our data gathering initiatives, and on the development of our new product, the Safety Centre.

The Head of Prevention is responsible for ensuring our programmes are high quality, effective, leading on safeguarding as well as monitoring and reporting impact to drive future funding.

Summary of Responsibilities

Team Management & Leadership:

· Manage a multi-disciplinary team that works together to deliver prevention programmes, bring in partner data for our Traffik Analysis Hub, and develop software and data tools for vulnerable communities.

· With support from the Director of Intelligence and Prevention, oversee the flow of intelligence resulting from prevention programmes, including the safeguarding of individuals at risk.

· Manage relationships with funders and partners.

· Manage data experts focused on bringing in high quality data to our Traffik Analysis Hub and leverage those insights to build effective prevention programmes.

· Work within the Senior Leadership Team to ensure organisational strategic focus against annual impact and income targets.

· Work alongside the Development Team to deliver funding bids and pitches for further prevention programmes.

Programme Delivery & Product Oversight:

· Oversee all prevention programmes to ensure we reach the right audience based on intelligence with effective messaging.

· Oversee all intelligence collection and safeguarding while key campaigns are live, providing a trauma-informed and person-centred approach.

· Monitor, capture, and communicate the impact of prevention programmes to evidence our methodology, and drive further funding.

· Improve and innovate our programmes to scale, overseeing the build of our new Safety Centre, a 24/7 platform leveraging AI to provide round-the-clock prevention, supporting our Full Stack Developer and supported by our senior solutions architect.

· Monitor and review social media performance for prevention campaigns and suggest ways to improve reach and engagement.

· Support the Data Engagement Manager to build and maintain relationships to effectively source data for our Traffik Analysis Hub.

· Capture and articulate use cases for the TA Hub to support marketing and partner engagement.

The above responsibilities are subject to the general duties and responsibilities contained in the Statement of Conditions of Employment. The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.

Person Specification

· Experience managing a high-performing, target-oriented team, with the ability to motivate and guide others toward shared goals.

· Strategic thinker who can see the bigger picture while delivering high-quality work at pace.

· Excellent communication and storytelling abilities, with the capacity to craft compelling content tailored to specific audiences and interpret feedback and data to refine messaging.

· Skilled at building trusted relationships and influencing others in the sector.

· 3+ years working in social media targeting, content production, and metrics tracking.

· Highly organised and resourceful self-starter with strong attention to detail.

· Comfortable working under pressure and managing multiple priorities effectively.

· Strong analytical and reporting acumen, able to effectively measure, interpret, and capture the impact of programmatic and intelligence-led work.

· Creative and adaptive, with a curiosity for innovation, social media and tech platforms.

· Deep sense of empathy and commitment to STOP THE TRAFFIK’s mission, with the ability to connect data and human stories to drive preventative action.

· Skilled in person-centred and trauma-informed safeguarding.

Personal Qualities

• Strong demonstration of STOP THE TRAFFIK values

• Ability to multitask to a high level, while meeting deadlines and managing time effectively

• Highly resourceful, self-starter, open to innovation with strong attention to detail

• Growth mindset, open to giving and receiving feedback

• Ability to work effectively independently and in a team, with excellent communication skills

We do not require any additional qualifications, rather, candidates must demonstrate previous experience in an environment with transferrable skills to this position. If you do not meet 100% of the above, please consider applying regardless. We are happy to upskill where possible or look at alternate roles in the company.

Safeguarding Vulnerable Children & Adults

STOP THE TRAFFIK is committed to safeguarding and promoting the welfare of vulnerable children and adults. We expect all staff to share this commitment and to undergo appropriate checks, which may include an enhanced DBS check.

Benefits:

• A friendly, supportive team.

• Opportunity to engage with global partners and influential funders.

• Autonomy to shape fundraising approaches and contribute innovative ideas.

• Healthcare cash benefit scheme (with the option to include partner/children).

• Corporate eye-care scheme.

• Life insurance.

• Non-contributory Group Personal Pension Scheme with 7% employer contribution.

• 27 days annual leave plus 8 bank holidays (rising to 33 days with service).

• Cycle to Work scheme.

• Season Ticket Loan.

• Ability to swap two bank holidays to suit personal needs.

• Flexible working policy that supports staff wellbeing.

• Access to internal and external training opportunities.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both in pdf format) that evidences your ability to be successful in this role.

 Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Friday 20th February 2026.

Registered Charity No. 1127321

We cannot sponsor applicants at this time.

We actively encourage applications from people of all backgrounds, minority, and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.

We are recruiting a Lead Digital Performance Analyst within the Digital Services Team on a 23-month FTC.

The Fund is embarking on an exciting digital journey over the coming years. This role will put you at the heart of those ambitions. You will take a lead role in helping us to translate these ambitions into operational reality through improving our current digital service. If you love a challenge, including delivering ambitious outcomes, whilst working collaboratively with a rapidly growing digital team then this role is perfect for you.

The role is crucial in helping us deliver our digital strategy. As a Lead Digital Performance Analyst, you will help drive the performance of our end to digital service offer. Including ensuring evidence-based decision making is at the heart of our future digital roadmap and drives continuous improvement of the digital services.

This is a senior role with real impact, and you will have the opportunity to work alongside the digital leadership team to help achieve great results for our colleagues and the wider community.

As part of the Digital Service team, you will:

• Lead performance analysis across the Fund’s digital services, ensuring alignment with organisational goals and digital strategy.
   
• Lead the development and stewardship of a comprehensive digital performance framework, including KPIs, service level measures, and quality standards.
   
• Take responsibility for robust data collection and reporting processes that ensure accuracy and trust in our insights.
   
• Analyse digital service performance and user behaviours to generate actionable insights that support strategic decision making and delivery of digital ambitions.

You will also:

• Identify opportunities to optimise digital services through data‑driven insights, and develop tools and techniques that strengthen analytical practice.
   
• Champion a collaborative, inclusive, and data driven culture across digital teams.
   
• Work with your peers including mentoring colleagues to help grow analytical capability across the organisation.

We are entering an exciting period of change, guided by our Digital Strategy. You will need to be comfortable working in a changing environment, driving new ways of working and helping others adapt. You should be keen to learn and apply digital, agile and user-centred design approaches. 

If you are looking to develop your career or take on a new challenge, we would invite you to come and have a chat to find out more. 

Expectation on travel or location: we have four away days a year where you will be expected to attend across the UK.

Interview Details:

Interview Date: 24th – 26th February

Format: Virtual interview

Location: UK - We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

If you would like an informal conversation about the role specifically, please get in touch

How to apply

Upload your CV in Word format and write a supporting statement of up to 1000 words. We'll use the following criteria to score your application – please show how you meet them in your supporting statement.

Essential Criteria:

• Deep understanding of digital service performance including performance measurement frameworks, KPIs, and service-level metrics, user behaviour analytics, and customer experience metrics.
   
• Experience leading analysis functions within digital teams and ability to embed evidence-based decision-making across an organisation.
   
• Expertise in designing and implementing data collection methods, instrumentation, and governance.
   
• Strong analytical and data-driven decision-making skills, using research, insight, and metrics to inform service, product, and process redesign and measure impact.
   
• High-level communication and stakeholder engagement skills, able to influence senior leaders, translate complex issues for non-specialists, and build consensus across digital, technology, and data domains
   
• Resilience and adaptability, comfortable working in conditions of ambiguity, setting direction when inputs are incomplete or conflicting, and driving change in complex organisational environments.
   
• Advanced capability in statistical methods, hypothesis testing, and experimental design. Familiarity with tools such as Google Analytics, Microsoft BI etc.

Desirable Criteria:

• Knowledge of digital service standards, GDS digital performance frameworks, user centered design principles, and modern digital delivery models.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition).

We are seeking a Fundraising Officer with experience in finding, applying for and securing grants, with an interest in exploring and planning for new income generation.This is a great opportunity to join our organisation and play a pivotal role in growing income that supports our mission and vision.

The Fundraising Officer will focus on Trusts and Foundations fundraising initially, with opportunity to explore additional income streams over time. 

We are looking for a dynamic, highly motivated and experienced individual with a proven track record in fundraising roles within the not-for-profit sector.

The Head of Advocacy, Awareness and External Relations is a senior leadership role within AtaLoss, working closely with and reporting directly to the CEO. The post-holder will lead work across the public, bereavement and commercial sectors to deliver AtaLoss’ strategic outcomes by:

• providing national leadership in bereavement awareness, advocacy and policy influence, including through Parliament, the APPG and the media
• strengthening the website as the UK’s trusted gateway for bereavement support, ensuring accessible, high-quality content and effective signposting
• enabling holistic bereavement support in communities and workplaces through partnership development, training and the growth of Bereavement Friendly Communities
• contributing to organisational sustainability through income-generating training, cross-sector partnerships and effective external engagement.

The role sits at the heart of AtaLoss’ mission to ensure that every bereaved person can access the right support at the right time, and to position bereavement as a public health issue requiring timely, coordinated and understanding response.

Introduction and Purpose of the post: 

We are seeking an experienced, values-driven Clinical Services Manager to provide clinical leadership, operational oversight, and strategic development for our Talking Therapies for Anxiety and Depression service. 

You will be responsible for ensuring the delivery of safe, effective, high-quality, and culturally responsive psychological therapies, while supporting and developing a multidisciplinary clinical team. 

This role combines clinical leadership, service management, workforce development, and quality assurance, with a strong emphasis on inclusive practice and community accountability. 

Main duties and responsibilities: 

Clinical & Professional Leadership 

• Provide senior clinical leadership across the service, ensuring safe and ethical practice in line with professional, legal, and organisational standards. 

• Maintain oversight of clinical risk, safeguarding, and governance arrangements. 

• Promote culturally responsive, anti-oppressive, and LGBTQ+ affirmative clinical practice. 

Service Management & Development 

• Lead day-to-day operational management of the Talking Therapies for Anxiety and Depression service 

• Oversee access, waiting times, outcomes, and service performance 

• Use data, feedback, and community insight to drive service improvement 

• Contribute to service development, innovation, and funding or commissioning requirements 

Workforce Leadership & Supervision 

• Line manage clinical staff, including therapists, supervisors, and trainees 

• Ensure high-quality clinical supervision, reflective practice, and CPD opportunities. 

• Foster a supportive, psychologically safe, and inclusive team culture 

• Provide training, supervision, guidance, and consultation to other professionals who directly contribute to the formulation and treatment of individual patients, including those in other teams within the organisation.  

Equity, Inclusion & Community Engagement 

• Embed anti-racist, culturally informed, and LGBTQ+ inclusive frameworks across the service. 

• Work collaboratively with community organisations and stakeholders 

• Champion the voices and experiences of ACH, Global Majority, and LGBTQ+ service users 

Personal specification  

The remaining sections outlines what criteria will be used to appoint the suitable candidate.

Criteria are marked as (E) are essential and (D) desirable. (I) would indicate which criteria shall be evaluated at the interview. 

Experience, Knowledge, Skills, Abilities - Values and Motivations: 

Connected: Creating a compassionate and supportive community. 

• Ability to build trusting relationships with staff, service users, and external partners (E, I) 

• Experience of collaborative, multidisciplinary team working (E, I) 

• Strong communication skills, including the ability to engage sensitively across cultural, racial, and LGBTQ+ identities (E, I) 

• Commitment to reflective practice, supervision, and staff development (E, I) 

• Experience of engaging with service user feedback to inform service delivery (E, I) 

• Experience working in partnership with community organisations, voluntary sector, or grassroots groups (D) 

• Lived or professional experience working closely with ACH, Global Majority, and/or LGBTQ+ communities (D) 

• Experience co-producing services or pathways with service users and communities (D) 

Fair:  We strive for equity - no-one's needs should go unmet. 

• Strong commitment to equity, diversity, and inclusion in mental health services (E, I) 

• Understanding of structural inequalities and their impact on mental health and access to care (E, I) 

• Experience delivering or overseeing culturally responsive and LGBTQ+ affirmative psychological therapies (E, I) 

• Knowledge of safeguarding, ethical practice, and clinical governance frameworks (E, I) 

• Commitment to fair, transparent, and supportive people management practices (E, I)