Independent Living Manager

Radcliffe Housing Society

Bromley, Greater London (Hybrid)

Saint Leonards-on-sea, East Sussex

Riverhead, Kent

£30,684 per year (pro rata)

Part-time (20 hours per week)

Permanent

Elderly ∙ Housing and Homelessness

Actively Interviewing

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Job description

At Radcliffe Housing Society, we believe in putting people first. We provide high-quality, person-centred housing services that empower residents to live independently and with dignity.

We're looking for a compassionate and proactive Independent Living Manager to help us achieve this mission across our Independent Living schemes.

About the role

As an Independent Living Manager, you'll support older and vulnerable residents to sustain their tenancies, improve their well-being, and stay connected to their communities. You’ll offer practical advice, develop support plans, promote independence, and respond to emerging needs — all while managing properties to a high standard, and ensuring compliance with health and safety requirements.

What you'll be doing

Carrying out holistic assessments and developing tailored support plans
Helping residents understand their tenancy and maintain their independence
Promoting wellbeing through regular welfare checks and community engagement
Managing low-level ASB, hoarding, and tenancy sustainment issues
Coordinating social activities to reduce isolation and encourage participation
Ensuring schemes meet all health and safety, compliance, and regulatory standards
Supporting void management and helping new residents settle in
Building strong relationships with residents, families, and partner agencies

What we’re looking for

· Experience supporting older/vulnerable adults, including those with complex needs

· Knowledge of tenancy management and housing-related legislation

· Excellent interpersonal skills and a compassionate, person-centred approach

· Ability to work under pressure.

· Ability to work independently and as part of a team.

· Strong organisational skills and confidence using IT systems

· Understanding of safeguarding, health and safety, and GDPR

· Ability to work flexibly across multiple locations

· Possession of, or a demonstratable commitment to working towards a Level 4 Housing Certificate or Diploma

· Full UK driving licence and access to a vehicle (essential)

Why join Radcliffe?

We’re a small, committed, high-performing housing provider with big ambitions for our residents. You’ll be part of a supportive team where your voice counts, and your work makes a genuine impact. We offer flexible working, ongoing training, and a culture that values inclusion, integrity, and continuous improvement.

Benefits