Community group volunteer volunteer jobs

Coach Core is an education and employment charity that improves the life-chances of under-represented young people across the UK, who experience barriers, discrimination and a lack of opportunities. We help people age 16-24 develop the skills, confidence and knowledge to unlock long-term employment opportunities through the power of sports apprenticeships. Since 2012, we’ve enabled over 1,100 young people to find meaningful employment across 21 UK locations.

Do you have exceptional skills in driving income through mass participation and special events? We are seeking an experienced, events fundraiser who organising events and stewarding supporters so that we can raise vital funds for under-represented young people.We are looking for someone who brings energy, creativity and exceptional organisation to help us deliver events that inspire, engage and raise vital funds for young people across the UK.

In this pivotal role, you’ll join our friendly Fundraising & Marketing team and take the lead on planning, promoting and delivering our challenge events programme – including the iconic TCS London Marathon and Coach Core’s own Sports Days, Golf Day and a 24hr National Three Peaks Challenge.

Your work will put you right at the heart of our mission. You’ll be the person who:

• empowers event participants to hit ambitious fundraising goals
• builds warm, lasting relationships with supporters, sponsors and partners
• ensures every Coach Core event (large or small) is well‑run, memorable and aligned with our values

Behind every successful fundraising event is someone who can hold all the moving parts together…and that’s where you come in. From recruitment and stewardship to logistics, on‑the‑day management and post‑event follow‑ups, you’ll make sure every participant feels supported and every event runs smoothly, safely and on budget.

If you love bringing people together, thrive in a collaborative environment and want to use your skills to help young people achieve things they never thought possible, this is an exciting opportunity to make a real impact.

Salary: £37,332 (FTE) £31,110 actual for 30 hours per week

Hours:30 hours per week – ideally over 4 days (flexible working considered)

Location: London / Hybrid

Holiday:25 paid holiday days per year (plus bank holidays) pro rata plus discrertionary days over Christmas period

Application Closing Date:  5:00PM Friday 13 March

Application Details:  

Your application should include:

• A copy of your CV
• A cover letter outlining why you are a strong fit for this role
• Two examples of past work you are particularly proud of, submitted separately, with a short explanation of why you have chosen them and how they demonstrate the skills set out in the job description

At Coach Core, we believe in the power of diverse perspectives. If you come from a different industry or background and bring fresh insights, innovative thinking, and a commitment to our mission, we encourage you to apply, regardless of not meeting all the criteria.

As Helpline Care Navigator (HCN), you will act as the first point of contact for individuals, families and health professionals across the North and North East region.

You will deliver compassionate, person-centred support and clear, practical information via telephone and email, ensuring people affected by PSP & CBD feel heard, informed and supported at every stage of their journey. Alongside direct support, you will actively engage with health and social care professionals, neurology clinics and wider partners to strengthen local awareness of PSP & CBD and enhance referral pathways across the region.

This is a key role in maintaining continuity, quality and momentum within our Helpline service during a period of maternity leave and you will be reporting to the Helpline and Support Services Manager.

Hours of Work & Annual Leave

• 35 hours per week -  this may include working some unsociable hours, including evenings and weekends.
• 28 days plus bank holidays. Pro-rated for part time role.

The main office is in Milton Keynes, and we have a hybrid working policy with most staff spending one day a week in the office and the remainder working from home. There is flexibility in the arrangements that need to be agreed upon with the line manager.

Key Responsibilities

• To be ‘first point of call’ for people with PSP & CBD and their families living in North and Northeast region including, Greater Manchester, Merseyside, Lancashire, Cumbria, North Yorkshire, Tyne & Wear & Northumberland. Providing people with support and information over the phone and via email.
• To raise awareness of PSP & CBD across all health and social care disciplines in the region by engaging with HSCP’s and neurology clinics.
• To provide accurate information in all aspects of PSP & CBD in response to enquiries and signpost onto other organisations where appropriate.
• Ensure a maximum response to all helpline calls, emails and enquires.
• To keep clear and accurate records and statistics of enquires received and actions taken.
• To carry out a maximum number of proactive calls to people affected by PSP & CBD within the region as directed by the Helpline Manager.
• Develop and maintain the existing database of key health and social care professionals and regional services.
• Attend outreach events to build the profile of PSPA services amongst health and social care professionals.
• Work with the Director of Policy and Influencing to identify ways in which services and care can be improved for families affected by PSP & CBD in the region.
• To signpost to PSPA Support Groups and services.
• Liaise with external services to signpost to local support.
• Take an active part in the delivery and planning of information and support events, which may include the possibility of overnight stays and weekends.
• Liaise with the fundraising team to signpost to fundraising activities.
• Liaise with the Volunteer Coordinator to maintain and build volunteering in the region.
• To attend and contribute constructively to team and other meetings as required.
• To ensure the implementation of policies, procedures and quality standards as defined by PSPA.
• Contribute to the development of literature and articles for PSPA Matters.
• To undertake any other tasks, by agreement as required, in support of the work of PSPA.

The duties may be changed and/or varied to meet changing circumstances at the discretion of the CEO and Board of Trustees.

Person Specification

Essential Criteria:

• Experience in delivering helpline and/or information and support services
• Excellent listening and interpersonal skills, with the capacity to listen actively understanding different points of view
• Ability to keep accurate records
• Willingness to undertake training and continuing personal development
• Experience of and sensitivity to communicating with audiences from a range of backgrounds
• Strong IT skills, with experience in MS Office products and customer relationship management software
• Flexible and reliable attitude and the ability to self-organise and to work without direct supervision
• Good communication skills, both oral and written and excellent telephone manner
• Ability to manage difficulty questions, emotions and situations in a calm and confident way.

Desirable Criteria:

• Knowledge of PSP & CBD or other neurodegenerative diseases and/or experience of working in the NHS
• An understanding of Safeguarding and an ability to follow relevant policies and procedures
• Knowledge of healthcare or social care systems.

For more information about this role, please visit our website.

Benefits

• Pension Scheme
• Employment Assistance Programme

Community Zakat Development Manager (UK Islamic Charity)

Location / Salary / Contract

UK-wide (home-based) | £30,000 - £35,000 | Fixed term (24 months, with a view to permanent) | Travel required across the UK.

The Opportunity

Civitas Charity recruitment is delighted to be working with UK-wide Muslim charity expanding a localised Zakat distribution model nationwide. In this role, you will build and support a network of Community Zakat Partners, primarily masjids and faith-based community centres/groups, ensuring each partnership is values-led, compliant and effective.

Key Responsibilities

Identify, engage and support prospective Community Zakat Partners, with a focus on masjids and faith-based community organisations.

Lead partner onboarding, agreements and due diligence, working closely with Quality Assurance and Finance colleagues.

Act as the primary point of contact for partners, providing guidance, problem-solving support and clear, timely communication.

Maintain oversight of partnership performance, compliance and risk, coordinating reviews, monitoring and any required audits.

Oversee partner reporting to capture outcomes, data and case studies, contributing to internal learning and impact reporting.

Line manage the Community Zakat Grants Officer, setting objectives and supporting development across the network.

The Candidate

Minimum three years’ experience in partnership or stakeholder management, ideally within the charity, community or public sector.

Proven ability to manage agreements and deliver against objectives, with strong governance, compliance and reporting discipline.

Excellent relationship-building, communication and negotiation skills; confident engaging senior volunteers and faith leaders.

Experience supervising or line managing staff, with a collaborative and accountable approach.

Desirable: experience working with Muslim communities and an understanding of Zakat in a UK context.

Applicants can be based anywhere in England; a full UK driving licence and willingness to travel nationally (car driver) are essential.

How to Apply

If you are keen, please apply directly or contact Syed at Civitas for further info. Deadline is the 20th March 2026. Interviews expected: week commencing 2 April 2026. A DBS application will be required for the successful candidate.

We are seeking a passionate and knowledgeable Church Buildings Support Officer to help secure the long‑term, sustainable future of our historic church buildings—places of worship, community, culture, and heritage. In this vital role, you'll support congregations and community volunteers in caring for their buildings and championing their use for mission, ministry, and wider community benefit.

You will work across the Diocese to provide expert advice on building maintenance, heritage conservation, project management, funding, and community engagement—ensuring these unique buildings remain active, cared for, and sustainable for generations to come.

21 Hours per week to be worked over Monday to Friday, with some occasional evening and weekend meetings

Job Title: Individual Giving Fundraiser - Legacy in Memory

Salary: Circa £31k

Team: Supporter Engagement Team

Hours: 37.5 Monday-Friday

Location: Shooting Star House, Hampton, TW12 3RA (Hybrid working pattern)

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Individual Giving Fundraiser to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.

About the role

We are looking for an enthusiastic and motivated Individual Giving Fundraiser to support the Supporter Development team as Individual Giving Fundraiser. 

This is an exciting and varied role will be providing a key role in developing and increasing income, donor acquisition and engagement across SSCH’s Individual Giving fundraising programme, including legacies. The post will work to maximise potential and develop both new and existing donors, through targeted donor development campaigns, supporter acquisition and retention programmes.

The post holder will work flexibly across the Individual Giving income streams including individual donations, campaigns, gifts in memory and legacies. As part of this, a key responsibility will be the relationship management and support to any of our supported families who choose to fundraise for SSCH. This role will also support with legacy administration.

This role will combine a targeted driven approach with excellent donor care and relationship management helping to drive growth and income.

About you

The successful applicant will have demonstrable experience within a fundraising or comparable role. Ideally the candidate will have some legacy administration experience.

You will also have an ability to work independently and collaboratively as part of the wider fundraising team to ensure success of income growth.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Cardiomyopathy UK is the only UK charity dedicated to supporting individuals and families affected by cardiomyopathy. We provide clinical information, emotional support, and work to influence policy and practice so that everyone affected by cardiomyopathy receives timely diagnosis, high-quality care, and support.

Our established Change Maker volunteer network brings together people with lived experience of cardiomyopathy who share their stories and the expertise it provides to advocate for meaningful policy and practice change. Change Makers contribute in a range of ways, from running awareness raising activities and supporting social media campaigns to engaging with MPs. Their work helps drive improvements in care pathways, raise public understanding of cardiomyopathy and provide valuable input into Cardiomyopathy UK’s policy development.

As the network enters its next phase, we are seeking a skilled and passionate Freelance Senior Advocacy Officer to help take it forward.

Role Purpose

The Freelance Senior Advocacy Officer will lead the growth and development of our Change Maker network, ensuring volunteers are supported, empowered, and equipped to influence change at local, regional, and national levels. In this role, you will work closely with the Policy Manager to design and implement a strategic plan for the network, and provide the training, tools and resources our volunteers need to advocate effectively. The ideal candidate will bring expertise in advocacy, campaigns or volunteer engagement, along with strong project management skills.

As a 0.4 FTE freelance role, responsibilities will be phased and prioritised over the course of the contract. 

Please see the job description and person specification for further details.

CLOSING DATE MONDAY 2ND MARCH 2026

Hope Church, Diss is seeking a new Senior Leader to shape its vision and spiritual direction for the future.

Part of the Pioneer Network of churches, Hope Church is a vibrant, welcoming charismatic church in the heart of rural Norfolk. With a congregation of around 200-250 people, we are passionate about prayer, worship, discipleship, and community outreach. Our church family includes people of all ages and backgrounds, united by a desire to grow in faith and share the love of Jesus in practical ways. We value biblical teaching, Spirit-led worship, encouragement, transparency, generosity and hospitality. We actively engage in our community through initiatives such as food distribution hubs, community cafe, a men’s shed workshop, schools and children’s work and prayer spaces. Internationally, we support mission work across Peru and Kenya.

We are currently seeking an experienced Senior Leader who is spiritually discerning, visionary and strategic in focus, committed to evangelism and community and an excellent communicator and teacher of the Word of God. You will lead and develop the Leadership Team, staff and volunteers, preach and teach regularly, oversee church teaching programmes including Alpha and connect groups, promote discipleship and spiritual growth, and represent Hope Church in the wider community, with local churches and within the Pioneer Network.

Reports to: Board of Trustees

Salary: £36,000 (pro rata) 

Based in: Remote

Contract: 12 months fixed term

Hours: Part-time – 0.8 FTE, open to flexible working 

Benefits – 25 days Annual Leave (pro rata), staff learning fund, enhanced parental benefits package, flexible working.

Why this role is important – and why you’ll make a difference doing it:

Hope Unlimited exists to support people and organisations working at the grassroots to challenge hate, strengthen relationships and build hope in their communities. Much of the most important work to bring people together happens quietly, locally and without recognition –often led by volunteers, neighbours and community members responding to what’s needed around them.

Too often, these groups are locked out of funding that doesn’t reflect how they work or what their communities need. This role exists to help change that. As Grant Manager, you will help ensure funding reaches hyper-local organisations. You’ll play a key role in backing community-led work that builds connection, resilience and agency, and in supporting communities to shape their own futures on their own terms.

What you’ll be doing in this role:

Grant management & assessment

• Reviewing and assessing grant applications in line with the Grassroots Fund criteria
• Carrying out desk-based research and liaising with applicants
• Making grant decisions within agreed levels of responsibility, and supporting decision-making by subcommittees and Trustees where required
• Keeping clear and accurate records of grants in a way that supports transparency and shared oversight

Funding processes & governance

• Supporting clear, fair and accessible funding processes
• Preparing grant offer letters and agreement
• Ensuring grants support Hope Unlimited’s charitable purpose and meet basic governance requirements
• Improving and evolving our grant-giving and reporting processes, and suggesting changes that make them work better for communities and for Hope Unlimited

Reporting & learning

• Supporting grantees to share what difference the funding has made after 12 months
• Encouraging reporting that works for communities, including written, visual or creative formats
• Helping Hope Unlimited learn from what grantees tell us, particularly about what strengthens community resilience over time

Relationship management

• Being a supportive and approachable point of contact for funded organisations
• Responding to enquiries from grassroots groups who may want to be considered for funding, even where we are not able to accept open applications

What we think you’ll need to be able to do the job:

You’ll need to bring:

• Experience managing grants, funding decisions or similar processes
• The ability to make thoughtful, fair judgements with limited information
• Strong organisational skills and attention to detail
• Confidence balancing trust and flexibility with responsibility and accountability
• Clear, kind and accessible written communication
• A strong belief in community-led change and local knowledge

It would also be helpful if you have:

• Experience working alongside small, volunteer-led or informal community groups
• An understanding of issues around community cohesion, division or far-right activity
• Experience with non-traditional or flexible approaches to understanding impact

At Outside the Box we make a real difference, positively changing the lives of the people with learning disabilities/autism. To build on our success, we are now looking for someone special to lead our ‘day’ services (OTB Choices).

OTB Choices provides a dynamic portfolio of education, skills, creative and work experience opportunities, from cooking, art and craft to printing, computing, music and customer service, and much more. We are at an exciting stage in our delivery and development and are seeking an exceptional person to lead and manage our services, ensuring consistently high quality provision that really does make a difference.

You will play a pivotal role in our work, proactively leading a diverse team and multi-site operations to achieve targets and outcomes. You will be solution-focused, have the strength, vision and evidenced track record of an experienced manager and shared passion for enabling and empowering people with learning disabilities and/or autism to have their best lives.

Job Title: Senior Kitchen Assistant               

Reporting To: Culinary Lead

Salary Range: £24,479 per annum pro-rata

Contract Type: Part time - Up to a duration of 12 months (fixed term contract)           

Location: Unit 1 A/B Academy Business Park, Lees Road, Liverpool, L33 7SA

Working Days/Hours per Week: Up to 20 hours per week

Requirements: The FareShare can only employ applicants who currently have the right to work in the UK.  

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness.  

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us.  

Purpose of the Job 

Support the Culinary Lead in managing day-to-day kitchen operations, ensuring creative use of surplus ingredients, maintaining high standards, and fostering a positive learning environment for volunteers and course participants.

Duties & Responsibilities 

Food Preparation & Service

• Plan and prepare meals using surplus ingredients creatively and safely.
• Maintain high standards of presentation and taste.

Volunteer Training & Support

• Mentor volunteers in kitchen skills and food safety.
• Create an inclusive, supportive environment for learning.

Training Course Support

• Assist in delivering practical sessions for community cookery courses.
• Provide demonstrations and hands-on support during food preparation.

Kitchen Management

• Ensure compliance with food hygiene and safety regulations.
• Oversee stock rotation and storage of surplus food.
• Report equipment issues and maintain cleanliness standards.

Skills & Experience Required

Desirable

·  Proven experience in a professional kitchen.

·  Experience in training or mentoring others.

Essential

·  Knowledge of food safety and HACCP principles. Level 2 Food Hygiene.

·  Ability to adapt menus based on available surplus ingredients.

·  Strong communication and leadership skills for volunteer engagement.

Personal Attributes

·  Passion for sustainability and reducing food waste.

·  Creative approach to cooking with varied ingredients.

·  Patient, approachable, and supportive in a teaching environment.

·  Organised and able to work under pressure.

KPIs & Performance Measures

·Volunteer Engagement: Positive feedback and skill progression.

·Course Support: Successful delivery of training sessions.

·Food Waste Reduction: Effective use of surplus ingredients.

·Kitchen Standards: Compliance with hygiene and safety audits.

Equity Diversity Inclusion & Belonging

At The Felix Project, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics. 

Application Procedure

Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted. 

Recruitment Timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity. 

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback. 

Insight Gloucestershire are seeking a Relationship Fundraiser.  This is an exciting and varied role incorporating writing funding applications, developing corporate partnerships, organising fundraising events and supporting volunteer fundraisers.

The role is based in Gloucestershire, and you will be travelling around the county to meet supporters and attend fundraising events.  You will need to regularly attend our office in Cheltenham.  There will also be occasional travel to our partner offices in Bristol and Devizes (Wiltshire). 

As Relationship Fundraiser, you will be playing a key role in ensuring the financial success and stability of our charity.  There is a wide salary band depending upon experience.  You might be coming to this role as an established fundraiser, looking to develop your career, or perhaps you have transferable skills having built great relationships in another sector. 

Full details of the post can be found in the attached Job Description and Person Specification, along with details of how to apply for this post.  Insight is committed to equality and valuing diversity, and welcome applications from all backgrounds. If you would like to discuss any elements of the role in advance of applying, please do contact us for an informal discussion.

Salary: £38,346 -£42,544 per annum (depending on experience and skill level)

Contract length: Permanent

Location: Remote/ Hybrid – Oxfordshire preferable but open to other locations within catchment area, flexible working.

Responsible to: Programme Manager Catchment Partnerships, or directly to Assistant Head of Improving Rivers / Head of Improving Rivers

About Thames21

Thames21 is an environmental charity which works across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis by restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them. 

Diversity at Thames21

Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this.

 Purpose of the job

To drive forward Thames21’s ‘Thames Valley’ (broadly Oxfordshire/ Buckinghamshire/ Berkshire) catchment areas programme in line with our 5-year plan and future strategies ensuring appropriate integration across Thames21 and partner organisations. This includes building and sustaining a team to reduce diffuse pollution, increase biodiversity, improve water quality, and support agricultural businesses to deliver environmental improvement works and nature friendly farming practices.

The postholder requires operational experience and knowledge at catchment scale as well as project and people management experience. They will take a strategic overview of the programme and guide our growth in the thematical and geographical area, with a particular focus on the following outcomes.

• Work with 20 farmers each year to reduce diffuse pollution at source and flood risk.
• Offer advice on nature-based solutions and grant funding to farmers and landowners.
• Plant 30,000 trees annually.
• Input and support the achievement of other applicable 5-year plan targets. i.e. River restoration and catchment scale monitoring.
• Increase Thames21 presence in the Thames Valley, identifying opportunities, supporting, and complimenting the work of other NGOs and regional Rivers Trusts.

The role is a relatively new area of work for Thames21 and may consist of supporting a range of projects and programmes including Catchment Partnerships, Farm Clusters and Natural Flood Management.

Finally, the postholder will take a lead in progressing Thames21’s resilience strategy i.e. working closely with the Fundraising Team, the Catchment Partnership Team, and partner organisations to increase private and public investment to deliver healthy resilient rivers and catchments.

Additional requirements may include supporting other Thames21 projects and funding applications, as the need arises.

Main Duties and Responsibilities

You will oversee and manage the delivery of diverse projects. You will also develop your team’s scope, strategy and action plan in order to grow the team to deliver 5-year plan targets work closely with expert (e.g. statutory bodies, authorities, NGOs and academics) and non-expert (e.g. community groups and volunteers) stakeholders to develop, fund and deliver projects within the catchments, and oversee their management.  You will also work closely with the Assistant/ Head of Improving Rivers and other members of the Thames21 team to develop funding applications and steer the direction of the catchment areas.

Tasks include:

 · Programme Development & Integration

Develop and expand the Thames Valley catchment programme in line with Thames21’s 5-year strategy, ensuring integration with other teams.

 · Funding & Financial Management

Secure diverse funding sources and manage project budgets, including financial reporting and cost tracking to meet objectives.

· Project & Risk Management

Lead project delivery, monitor progress, and identify risk mitigation strategies to ensure continued success.

· Team Leadership & Staff Development

Manage and support staff through training, appraisals, workload balancing, and adherence to health and safety requirements.

 · Stakeholder Engagement

Build and maintain relationships with internal teams, funding bodies, landowners and other external stakeholders.

 · Technical & Farm Advisory Support

Provide farm advice, generate reports (including GIS mapping), and maintain a database of visits and environmental opportunities.

· Catchment-Based Approach Advocacy

Promote and apply catchment-based principles internally and externally in water and land management.

 · Health, Safety & Compliance

Ensure compliance with health and safety policies and broader regulatory requirements across all projects.

 · Information & Data Management

Maintain accurate documentation and project data systems, supporting transparency and accountability.

· Promotion & Communications

Support production of publicity materials and represent Thames21’s work to broader audiences.

 Other Duties

This job description cannot cover every issue or task that may arise within Thames21. At various times the post-holder will be directed to carry out other reasonable duties in support of other Thames21 activities that are consistent with those in this Job Description.

The role

We are seeking an Assistant Shop Manager for our busy Highgate charity shop. This hands-on retail role is ideal for someone who enjoys charity retail, thrives on initiative, is motivated to take on responsibility for shop performance, and is passionate about working with volunteers and supporting a meaningful cause.

About the role

• Support the Shop Manager with the day-to-day running of the shop, taking an active role in maximising income and Gift Aid.
• Provide consistently high standards of customer and donor service, creating a welcoming and inclusive atmosphere.
• Drive sales, maintain strong retail and merchandising standards, and contribute to meeting targets.
• Oversee stock processing: sort, quality-check, price, rotate, and creatively merchandise items.
• Assist in recruiting, training, motivating, and supporting a diverse team of volunteers and trainees.
• Take on supervisory and leadership responsibilities in the Shop Manager’s absence.
• Carry out cash handling, till reconciliation, banking, and basic admin, including Gift Aid systems.
• Ensure compliance with health and safety, safeguarding, trading standards, and charity retail policies.
• Promote the charity’s mission in the local community and support local fundraising and promotional activities.

About you

• Retail experience with responsibility for sales and operations, ideally in a charity or not-for-profit environment.
• Experience supervising, supporting, or closely working with volunteers or staff.
• Experience of targets and understanding how shop income supports charitable services.
• Strong organisational skills and ability to prioritise in a busy environment.
• Confident communicator who can motivate and encourage others.
• Comfortable using basic IT (till systems, email, spreadsheets, Gift Aid platforms).
• Positive, proactive, and flexible, with a hands-on approach to shop work.
• Able to work on a Rota including weekends and occasional bank holidays.

We are looking a skilled Insights Analyst to transform our fundraising and supporter data into clear, meaningful insights that guide fundraising strategy. You will lead the development of our reporting suite, collaborate with teams across the charity, and help embed strong evaluation practices.

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You will design dashboards, build KPIs, analyse trends, and support teams to make evidence-based decisions. This role is ideal for someone who enjoys combining technical expertise with partnership working and strategic thinking.

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Contract

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• £40,000 - £45,000 per annum plus benefits
• Full Time (35hrs per week)
• Fixed Term (18 months)
• Hybrid working with link to Ewell office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.​
• We are passionate about flexible working, talk to us about your preferences 

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What You’ll Do

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• Build and maintain Power BI dashboards and KPIs
• Evaluate the performance and effectiveness of fundraising campaigns
• Analyse income trends and present insights to technical and non‑technical audiences
• Support teams to evaluate activities and embed data‑led decision‑making
• Work with stakeholders to understand insight needs and improve reporting processes

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What You’ll Bring

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• Strong Power BI skills (DAX, data modelling, Power Query)
• Knowledge of data modelling best practice
• Ability to turn complex data into clear, meaningful insights
• Experience with evaluation methods and KPIs, ideally in fundraising
• Excellent communication skills and attention to detail
• Ability to manage multiple priorities and document reporting processes
• Experience with fundraising CRMs (desirable)
• Strong SQL skills (desirable)
• Financial modelling or online performance evaluation experience (desirable)

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Full Job Description and Person Specification below​​

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available below. You can also visit our careers website to access this.

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We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

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We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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​Applications close: Monday 16 March 2026 at 09:00am

Interviews: w/c 23 March onwards