Community retail shop volunteer volunteer jobs in Edinburgh
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We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Edinburgh Tollcross shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to apply
Please click ‘Apply for Job’ below. You are required to submit your work history and a supporting statement.
Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your support statement responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter Scotland
A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.
Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Safeguarding statement
Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement.Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionJoin a dynamic team at a pivotal moment of transformation, where significant investment in email marketing is creating exciting opportunities to lead, innovate, and help amplify the voice of Marie Curie. This is a fixed-term role (to April 2027) that offers genuine end-to-end ownership of the email programme, real scope to mentor and deputise, and a fast-track opportunity to prove yourself at Senior level. You'll have a direct impact on our mission while working in a collaborative, agile environment that values fresh ideas and empowers people to make things happen.
Marie Curie's Digital Marketing team is at the heart of supporter engagement, delivering intelligent, data-led campaigns that drive fundraising, awareness, and long-term supporter relationships. As part of a high-performing, collaborative team, you'll work alongside specialists across fundraising, content, design, CRM, and digital marketing to maximise the impact of one of the charity's most important communication channels
As Senior Email Marketing Executive, you'll lead the day-to-day delivery of Marie Curie's email programme, driving innovative campaigns that engage supporters and generate vital income. You'll take ownership of campaign planning, performance optimisation, audience targeting, and marketing automation, while actingas a trusted advisor to stakeholders across the organisation. This is a fantastic opportunity to influence strategy, mentor colleagues, and help shape the future of Marie Curie's multi-channel CRM programme
Your Impact:
- Lead the planning, scheduling, and delivery of email campaigns across fundraising, campaigns, services, retail, and supporter communications.
- Drive continuous improvement by developing templates, refining processes, and implementing best practice across the email programme.
- Deliver and optimise SMS and WhatsApp communications as part of integrated multichannel marketing activity.
- Lead audience segmentation and targeting, ensuring supporters receive relevant and personalised communications.
- Build, optimise, and maintain automated supporter journeys, including welcome, nurture, re-engagement, and stewardship programmes.
- Own the email test-and-learn programme, using campaign insights to drive continual performance improvements.
- Develop strong relationships with stakeholders, providing expert advice and helping shape integrated campaign plans.
- Mentor and support the Email Marketing Executive and deputise for the Email Marketing Manager when required.
Key Requirements:
- Proven experience delivering successful email marketing campaigns from planning through to evaluation, using email service providers and marketing automation platforms such as DotDigital or similar.
- Strong understanding of email marketing best practice, including deliverability, accessibility, mobile-first design, and optimisation.
- Experience working with audience segmentation, data selections, and personalised communications.
- Excellent project management and organisational skills, with the ability to manage multiple campaigns simultaneously.
- Outstanding communication and stakeholder management skills.
- Knowledge of GDPR, PECR, and marketing consent requirements.
- Experience with lifecycle marketing, automated journeys, SMS, WhatsApp, or wider digital marketing would be advantageous
Please see the full job description .
Additional InformationApplication & Interview Process
- As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications:23 August 2026.We encourage early applications as we may close the job advert sooner after receiving a sufficient number of applications.
Salary:£31,415(+ £3,500 London Weighting Allowance if applicable)
Contract:Fixed-term (until April 2027), full-time (35h per week)
Location:Home-based (UK) or hybrid in London (2 days a week from our Embassy Gardens office)
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
- 15% discount in-store at our Marie Curie Shops (Terms & Conditions apply)
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Marie Curie provides a better end of life for more people, whatever the illness.



