Community service manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Night Concierge
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Job Title: Night Concierge
Location: This role is based across two locations around 30 minutes from each other in Royal Borough of Kensington and Chelsea (RBKC)
Salary: £23,700 (Full Time Equivalent)
Shift Pattern: 33 hours per week, Monday to Sunday, shifts are overnight on a rolling rota ranging between 21:00-09:00, working on average 3 days a week which may mean weekly hours vary slightly. You will be required to work weekends and bank holidays as part of a rota, in line with the needs of the service.
About the Role
We’re looking for a calm, reliable and friendly Night Concierge to join our team based in RBKC (Royal Borough Kensington and Chelsea) to support our residents who have multiple needs including with daily living, mental health, substance and alcohol use, homelessness, and/or offending backgrounds. You’ll help create a safe, welcoming and well run environment overnight, offering reassurance and practical support to residents when they need it most. This role is key to ensuring our services remain secure and responsive throughout the night. You’ll carry out regular safety checks, monitor access, respond to emergencies, and provide helpful handovers to the day team. You’ll also support residents with any queries, maintain clear records, and help keep the environment clean and safe.
Key Responsibilities Include:
- Ensuring our buildings are safe by monitoring, completing welfare checks and responding affectively and appropriately to emergencies
- Maintaining professionalism and kindness with visitors, attending to calls, managing deliveries and ensuring great communication with the team
- Providing clear morning handovers with key updates on residents, AINMs, incidents, or safeguarding concerns
- Remain alert and monitor CCTV throughout the shift
- Working with the wider team to make sure any urgent issues are picked up and followed through
- Adapting to service needs to support risk assessments, safeguarding checks, and service standards
- Supporting residents to build confidence and independence, contributing to a psychologically informed space where everyone is treated with respect and dignity
- Noticing when someone might be struggling with their physical or mental health, and taking prompt action to prevent escalation
- Helping to keep the environment clean and welcoming from tidying communal spaces to reporting repairs and completing admin tasks accurately and sensitively
About You
We’re looking for someone who understands the importance of compassion, routine, and safety especially at night and who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people, and want to make a difference during quieter hours. Furthermore we look for:
- Ability to work independently and taking responsibility for the night service
- You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
- Understanding the importance of diversity, equity and inclusion in everything you do
- You have the ability to stay calm and supportive in a fast paced and constantly changing environment
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - learn and navigate new systems including case management, Microsoft, ATS, and other types of organisational software.
- Ability to take a compassionate, non judgmental approach when helping others
- You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
CEO
Are you passionate about helping older people to live well in later life? Do you also have the strategic skills and operational experience to make a real difference at our charity as CEO? Then we'd love to hear from you.
This is a great opportunity to use your senior leadership experience to support the local community. You'll have the ability to recognise the needs and opportunities to develop the range of services we offer as well as the commercial acumen to ensure the financial sustainability of our charity.
So, if you are a visionary and practical leader, ready to contribute to the next phase of our journey, we want to learn more about you.
Position: CEO
Location: Sutton SM1 4LE (Flexible working possible with a minimum of three days in the office. A four-day week would be considered for the right candidate)
Hours: Full-time (35hrs/week),
Salary: £65,000 - £70,000 per annum
Duration: Permanent
Closing Date: Monday 2nd March
What matters?
Join an organisation whose vision is of a Sutton where every older person lives well, feeling connected and valued with the confidence and support they need to thrive. The mission is to ensure that later life is lived with dignity, purpose, and independence.
The team champion positive ageing, promote mental well-being, and advocate for change where needed. They celebrate the diverse cultures, communities and environments that make up society.
Values live at the heart of everything. They form part of the culture, shaping the organisation and staff and volunteers:
- compassionate
- generous
- honest
- resourceful
- respectful
- united
- local
If you join the team
You’ll be part of a charity that supports its staff and volunteers to develop professionally and to learn new skills. You can enjoy an open and participative working environment, and as CEO, you’ll encourage this.
You will have a dedicated and experienced support network which includes the Board Chair, and a strong senior management team. We want you to bring inspiring and compassionate leadership, building success in a positive and inclusive organisational culture.
Joining here means a commitment to advancing the mission of the charity and making a lasting impact on the well-being of the older community. You’ll also maintain focus and a sense of humour amidst significant plate-spinning!
Join a flexible employer that pride itself on being a family and carer-friendly workplace.
What we are looking for
We need the CEO to be resilient, flexible and adaptable. This approach will influence and develop external partnerships, growing the organisation’s income and reputation.
We are particularly seeking someone to:
- shape the ongoing AUKS organisational strategy and be involved in its delivery to ensure success and sustainability
- support the Board in delivering its charitable objectives efficiently and effectively
- champion equity, diversity and inclusion, understanding the demographic needs of local older people
- maximise efficient use of all AUKS’ human, financial and other resources.
The Organisations
Join an independent charity dedicated to helping older people in the community to live well in later life. By providing vital information, expert advice and practical support, this work enables older people to make informed decisions on finances, health and care.
Other areas of experience may include CEO, Chief Exec, Chief Executive Officer, COO, CFO, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive Officer. #INDNFP
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the Programmes Coordinator, you will handle end-to-end mentor support across recruitment, onboarding, matching, ongoing check-ins, issue resolution, and offboarding. There are no line management responsibilities in this role; this is a delivery-focused position working closely with our existing Programmes Coordinator to ensure smooth programme operations, hit matching and completion targets, and maintain high feedback scores and our safeguarding protocol. This role will report into the Delivery Hub Director.
This role demands strong organisation to balance multiple priorities while delivering a welcoming, supportive experience for all participants. It is a hands-on, collaborative role for someone full of energy and highly accountable. You’ll thrive if you enjoy working autonomously and collaboratively, are detail-oriented, and are passionate about making a difference in young people’s lives.
Key Responsibilities:
Mentor Coordination:
✓ Serve as the main point of contact for mentor programme participants.
✓ Provide personalised support to mentors end-to-end: conducting interviews, leading onboarding/training sessions, completing DBS checks, matching mentors with mentees, running regular check-ins, organising mentor/mentee programme events, managing issues, mitigating risks, and handling offboarding and feedback.
Volunteer Coordination:
✓ Serve as the main point of contact in Volunteer Management Systems for potential mentors.
✓ Provide personalised support to potential mentor volunteers: answering messages, having 1:1 calls with volunteers, offboarding mentors from the Volunteer Management System, and managing issues.
✓ Engage the volunteer community to maintain relationships.
✓ Outreach to volunteer networks to increase the mentor sign-ups.
Feedback and Programme Health:
✓ Regularly collect and analyse feedback from participants to monitor programme health.
✓ Maintain an issues log and use insights to drive continuous improvement.
✓ Maintaining accurate records in Airtable, collecting feedback, and contributing to programme reporting to support targets.
Resource and Workshop Development:
✓ Create and enhance resources to enrich mentoring sessions.
✓ Collaborate with the current Programmes Coordinator to develop new workshops based on feedback.
Safety and Compliance:
✓ Monitor safeguarding during the programme and follow procedures to ensure a safe and secure environment for all participants and mentor volunteers. This role will be the safeguarding officer for this programme with the direct support of the Safeguarding Lead for the whole organisation.
Travel (UK-wide):
✓ You will be expected to travel to areas in the UK a minimum of once a month. All travel, accommodation and food will be covered. If this travel is not part of your working hours, you will receive your time back in the form of TOIL, which is to be taken within 1 month of receiving it. Reasons for travel: Hub (team) Day, Company-wide Day, Event, Programme Event, Co-working Manager Day, Focus Day.
Wider Event Support:
✓ All employees support the delivery of all events and programmes to ensure we directly support the overall mission of the organisation.
Programme Event Coordinator and Host:
✓ You will organise and facilitate or host programme events for mentees and mentors, both virtual and in-person.
Person Specification:
- Be an excellent communicator with a natural ability to build rapport, particularly with young people and volunteers.
- Be passionate about STEAM education, diversity, and inclusion.
- Work collaboratively with other teams and communicate effectively across the organisation.
- Be highly organised and comfortable following processes and instructions.
- Enjoy learning new tools and using technology to enhance your work.
- Be solutions-oriented and maintain a calm, positive attitude under pressure.
- Flexibility to travel and work outside of regular office hours, as needed.
- Be able to give and receive constructive feedback.
Essential Skills and Experience:
For this role, you should thrive in a cyclical, process-driven role. Our mentoring programme operates in repeating cohorts launched every 2 months, following the same proven processes for mentor coordination. This role is good for candidates who enjoy honing repeatable systems to deliver consistent high-quality outcomes with minimal variation. Experience using Google Workspace and Airtable is desirable.
Benefits:
- Competitive salary of 28,875 -29,552
- 5 weeks holiday allowance
- 4-day week (opt-in) after a successful probation period
- 8% Match Pension scheme
- Menstruation and Menopause Leave
- Wellness Package
- Family Leave
- Opportunity to make a difference in young people’s lives
All applications will be treated in the strictest confidence. Stemettes is an equal opportunity employer committed to creating an intentionally inclusive workplace. We welcome applications from all backgrounds and experiences. The job description provided is a sample and can be further customised based on specific organisational needs and requirements. Your pension will start when you have passed probation. We have a pass, fail, or extend to 6 months probation rule.
The client requests no contact from agencies or media sales.
Immigration Caseworker
We are seeking a motivated Immigration Caseworker to train to IAA Level 2 and provide high quality advice to people experiencing immigration issues.
Position: Immigration Caseworker
Salary: £27,089 to £28,783 per annum, dependent on experience
Location: Bournemouth, Christchurch and Poole
Hours: Full time, 37 hours per week
Contract: Fixed term, 12 months
Closing Date: Monday 2 March 2026, 9am
About the Role
This role has been created as part of a funded project to train two Immigration Caseworkers to IAA Level 2 and expand local immigration advice provision. Immigration advice is regulated and highly complex, so you will follow a structured training programme while managing an independent caseload with support from a specialist team.
Key responsibilities include:
- Working towards an agreed IAA qualification level with a personalised training plan
- Keeping accurate training and supervision records in line with regulatory requirements
- Providing face to face and remote immigration advice to local residents
- Managing a caseload and preparing applications, letters and supporting documentation
- Liaising with statutory and non statutory bodies on behalf of clients
- Maintaining clear, compliant and confidential case records
- Supporting colleagues with immigration related queries
- Keeping up to date with immigration law, policy and best practice
- Contributing to service development, reporting and quality assurance
- Representing the service at relevant meetings and with partner agencies
About You
You do not need previous experience as an Immigration Caseworker, but you must be able to demonstrate the potential to work in a regulated advice environment.
Essential skills and experience include:
- High level of written and spoken English
- Strong writing skills for reports, letters and submissions
- Ability to manage multiple tasks with excellent attention to detail
- Experience of working with vulnerable people in a sensitive and professional way
- Confidence using IT systems for case recording and document production
- Ability to follow procedures and maintain high standards
- Strong interpersonal and communication skills
- Commitment to equality, diversity and inclusive services
Applications are welcomed from people with lived experience of migration.
About the Organisation
The organisation provides free, independent and confidential advice to thousands of people each year across Bournemouth, Christchurch and Poole. Services include welfare, benefits, debt and specialist projects such as immigration and hate crime support. The organisation works locally while being part of a national advice network, using evidence from client work to improve services and influence change.
In Return
- Ongoing training and development
- Generous annual leave
- Access to online health and wellbeing resources
- Employee Assistance Programme
- Employer pension contributions
- Life leave policy, including an extra day’s leave for your birthday
Other roles you may have experience of could include: Immigration Adviser, Caseworker, Advice Worker, Support Worker, Welfare Adviser, Legal Support Officer, Client Adviser, Project Worker, #INDNFP
If you are organised, motivated and keen to build a career in immigration advice while supporting people at a critical time in their lives, this could be a great next step.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you an experienced and proactive HR professional with a strong understanding of UK employment law and a passion for supporting people? We are seeking a confident and capable People & Culture Lead, providing high-quality advice and guidance to managers and employees across a wide range of HR matters. You’ll play a key role in shaping our HR function and contributing to a positive and inclusive working culture.
• Permanent, Full Time 35 hours per week
• Hybrid working - available with 60% home working.
• Starting salary: £35,750per annum (depending on experience) with a generous pension contribution: up to 10 per cent employer contribution on annual salary.
• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:
access to 24/7 employee assistance programme with qualified counsellors
regular wellbeing coffee mornings
support on menopause for women
up to three volunteer days a year
up to three family emergency leave days a year
retreats and resources for prayer life
We welcome applications from everyone. We particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
Your role
The People and Culture Lead will be working closely with the Head of People and Culture to ensure recruitment, onboarding, employee reward, employment relations, learning and development and projects serve the long-term goals of CMS.
You are responsible for delivering professional HR service that supports our operations, vision and strategy. This applies specifically to UK contracted staff (some of whom work overseas) and providing support for volunteers (including CMS Trustees) and consultants.
What you’ll need to succeed
The People and Culture Lead role (one-year, fixed term contract, three days per week) will have proven HR experience at a business partner or officer level which includes experience in recruitment, onboarding, employee relations and policy (and will ideally hold CIPD Level 5 accreditation). The successful candidate will have a good understanding of UK employment law and best HR practice.
It is also a requirement for this post holder to be a committed and practising Christian as well as committed to CMS’s values and aims. Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme, which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on Sunday 8 March 2026
Interviews are planned to be held on Wednesday 18 March 2026 in CMS House, Oxford.
To apply
Please send your application form and CV via our website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed Application Form, which is available to download from our website.
Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.



The client requests no contact from agencies or media sales.
We are looking for a strategic, confident and values-driven leader with a strong track record in both fundraising and communications.
We have an exciting opportunity to join Bristol Animal Rescue Centre as Head of Fundraising and Communications (Maternity Cover).
Job title: Head of Fundraising and Communications (Maternity Cover)
Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA – occasional home-working may be possible subject to business requirements.
Contract: Fixed-term Contract, up to 12 months
Job type: Part-time
Hours per week: 28 hours per week (of a 35 hours pw FTE) to be worked during office hours (Monday – Friday 8am – 5pm). Occasional evening and weekend working for supporter and fundraising events and some trustee meetings for which TOIL will be agreed with the line manager.
Salary: £46k – £50k per annum, pro rata depending on experience (£36,800 – £40,000 actual for 28 hours per week)
About Us:
Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.
About the role:
As Head of Fundraising and Communications, you will provide strategic leadership across all fundraising and communications activity. You will lead a multi-disciplinary team, ensuring integrated, impactful and compliant activity that grows income, enhances supporter experience and strengthens our brand and reputation.
As a key member of the senior leadership team, you will work closely with the CEO and Trustees, contributing to organisational strategy, governance and long-term planning.
This is a maternity cover position, expected to commence June 2026 for a maximum period of 12 months.
As the nature of this position involves responsibility for public money as well as daily access to sensitive financial and personal information the successful candidate will be required to undertake a Basic DBS check.
About you
We are looking for a strategic, confident and values-driven leader with a strong track record in both fundraising and communications.
- You will be an experienced and confident fundraising and communications professional with a strong track record of leading successful, multi-income stream fundraising programmes and delivering impactful marketing and communications activity.
- You will have proven experience of operating at a senior management level, with the ability to think and act strategically while also ensuring high-quality delivery across day-to-day activity. You will be an inspiring and supportive leader, with experience of motivating and developing teams to achieve ambitious targets and deliver excellent supporter experiences.
- You will bring strong financial and commercial awareness, with experience of setting and managing budgets and using data and insight to inform decision-making and improve performance. You will be confident managing risk, ensuring compliance, and working within regulatory frameworks relevant to fundraising, marketing and communications.
- You will be an excellent communicator, able to build productive relationships with a wide range of stakeholders including trustees, senior colleagues, funders, corporate partners, agencies and supporters. You will be highly organised, able to manage multiple priorities, and comfortable working in a fast-paced, changing environment.
- You will be committed to the values and mission of Bristol Animal Rescue Centre and motivated by the opportunity to make a meaningful impact for animal welfare.
Application closing date: Midnight on 1 March 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Bristol Animal Rescue Centre and Bristol A.R.C. are the working names for RSPCA Bristol & District Branch (a charity registered in England & Wales 205858) and the linked charity the Bristol Dogs and Cats Home (a charity registered in England & Wales 205858-1)
As a charity we try to minimise recruitment costs; if you have not heard from us within three weeks from the closing date of applications please assume that, on this occasion, your application has not been successful.
No agencies please.
Our mission is to ensure animals in need within our community receive the compassion, care and respect they deserve.
Harris Hill is delighted to be working in partnership with Barts Charity to recruit an exceptional Head of Impact and Information.
Barts Charity is the dedicated charity for Barts Health NHS Trust, supporting five hospitals across East London and funding world-leading medical research in partnership with Queen Mary University of London. Together with their partners and supporters, they invest in projects that improve health outcomes locally and beyond.
Salary: £68,000 - £76,000 · Full time · London (hybrid)
This is a new senior strategic role, created at a pivotal moment as Barts Charity develops its new five-year strategy (launching March 2027). You will lead the Charity’s approach to monitoring, evaluation, impact and information, ensuring it can clearly evidence, learn from and communicate the difference its funding makes.
About the role
You will establish Impact and Information as a core strategic capability, leading the development and delivery of a robust monitoring, evaluation and impact framework across Barts Charity’s research and grants portfolio.
Working closely with Funding & Impact, Fundraising and Communications teams, and external partners including Barts Health NHS Trust and Queen Mary University of London, you will ensure the Charity can clearly demonstrate and communicate the impact of its funding.
You will also lead and develop the Impact and Information team and drive improvements in data systems, insight and reporting.
About you
You will bring senior-level experience of impact, evaluation or information leadership in a science, research, healthcare or grant-making context. You will be confident working with complex data and translating evidence into clear, compelling narratives for different audiences.
You will have:
- Proven experience designing and delivering monitoring, evaluation and impact frameworks
- Strong understanding of healthcare, research or medical innovation
- Experience supporting communications and fundraising with credible impact evidence
- Excellent stakeholder management skills
- Strong leadership and team development experience
This is a rare opportunity to shape a new strategic function at a major healthcare charity, influence how impact is understood and communicated, and play a key role in the Charity’s future strategy.
For more information, please send your CV to
Deadline: Monday 2nd March at 9am
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Barts Charity is a Disability Confident Committed employer and will offer an interview to a fair and proportionate number of disabled applicants who meet the minimum criteria for the job. If you wish to apply under the Disability Confident campaign, this can be indicated at the application stage.
Legal and Governance Business Partner
We’re looking for an enthusiastic and motivated lawyer to join the Legal and Governance team.
In particular, we are particularly interested to hear from lawyers that have significant experience either in the procurement of health services and NHS contracts, or in the governance of charities (and company secretarial work).
Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Position: FR055 Legal and Governance Business Partner
Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week
Salary: £58,960 per annum (inner London weighting £3,950 per annum or outer London weighting £2,275 per annum may be applied in accordance with where you live)
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 28 February 2026
Interview Date: 17 March 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Associate Director of Legal and Governance, the Legal and Governance Business Partner will lead on the provision of support to the charity’s staff and volunteers on all legal and governance matters.
Key responsibilities will include:
- Advising on legal issues relating to the charity’s activities, including reviewing a variety of contracts, such as fundraising contracts and contracts for goods and services.
- Advising on the legal aspects of tendering for commissioned services from NHS bodies and local authorities, including advising on procurement matters and NHS Model contracts.
- Advising on partnerships with other organisations to achieve the objects of the charity.
- Advising the CEO, Executive Directors and Trustees on governance matters, including charity law and company law; drafting policies, terms of reference and other governance documents, and correspondence with regulators.
- Maintaining the charity’s risk register and arranging appropriate insurance cover.
About You
You will have:
- A valid practising certificate as a solicitor/barrister and 4 years’ minimum post qualification experience, preferably including relevant experience advising not for profit organisations.
- A demonstrable interest in the charity sector.
- Good communication skills, and an ability to translate complex legal matters into easily understood legal advice.
- Excellent prioritisation skills.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.
Please note that only shortlisted applicants will be notified.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
Here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Lawyer, Solicitor, Barrister, Junior Lawyer, Junior Solicitor, Junior Barrister, Legal, Legal and Governance, Legal Partner, Legal and Governance Partner, Legal Business Partner, Legal and Governance Business Partner. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Transformation Programme Director
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Interim Operations Transformation Programme Director
Full Time/Fixed Term Position for 18 Months (potential for permanent role)
Our offer to you
We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:
- Competitive salary and pension scheme
- 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
- Hybrid, Flexible working
- Cycle to work scheme Electric Vehicle Scheme
- Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
- Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping
About Us
This is a fantastic opportunity to join a team of over 1,300 employees and over 28,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.
St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance Operations) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them such as our Volunteers and our Young Responders programmes. There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers. And now with a new strategy and after a review of our current structures were recruiting to a new Operations Transformation Programme Director to help take our delivery to the next level and build our services.
Job Summary
As The Operations Transformation Programme Director, you’ll build and lead a new directorate driving major change across Estates, Fleet, Logistics and Supply Chain to ensure St John’s operational services are efficient, future‑ready and deliver outstanding support. Reporting to the COO, you’ll oversee Estates & Facilities, Fleet, Logistics, Clinical Equipment, Health & Safety and Business Continuity, managing a c.£22m budget. You’ll ensure that we implement our new Estates strategy, lead capital investment, transform contract management, and deliver a best‑in‑class logistics and supply chain model. Success means measurable performance improvements, achieving key transformation milestones, strengthening stakeholder relationships, and embedding a culture of innovation, inclusion and continuous improvement while ensuring value for money.
About You
You will bring senior leadership experience from a large, complex organisation, with strong expertise in either estates and FM, or supply chain, logistics, medical devices and contract management. You will have led large, diverse and geographically dispersed teams, delivering major transformation and operational improvement programmes. Degree‑educated with relevant professional development, you will demonstrate inspirational leadership, excellent communication, analytical thinking, confident board‑level reporting, and proven budgetary management.
About the Role
- Own and be accountable for the development and delivery of transformation plans for estates, fleet, logistics, and supply chain, aligned with organisational strategy and ensuring safety, quality, and efficiency
- To be accountable for the account management of key external providers across Fleet and Estates
- To hold overall accountability for a significant P&L and ensure adherence to plan delivering value and measurable improvements.
- Lead change initiatives, engaging stakeholders and driving adoption of new processes and technologies.
- To role model, empower and enable your people. To champion and exemplify compassionate, ethical and accountable leadership and St John HEART values.
- Establish and drive continuous improvement of KPIs and dashboards to measure and drive effectiveness across the various teams and the business and to ensure we meet internal and external compliance requirements, continually measuring and acting on customer/stakeholder feedback
- Cultivate relationships with external stakeholders, partners and customers.
Please see the job description for more detail (this can be viewed on our website or once you click apply)
If you are a current St John Ambulance employee, please apply here: Click here
For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below
We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.
St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.
'St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'.
Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health Social Care Service in Newham. No personal care or experience is required, just the right values.
£21,606 per annum, working 30 hours per week. The shift pattern for this role is 10 hour shifts 3 days per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Night Support Workers enable people with needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Establishing a night-time routine
- Assisting in the recording and reporting of customer incidents
- Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
- Developing productive relationships with partner organisations to improve service outcomes
- Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
- Working in partnership with the London Borough of Newham and East London Foundation Trust, Ibis House provides short-term, person-centred support to individuals who are medically fit for discharge from mental health inpatient services but face other barriers to discharge. These barriers may include housing issues, independent living skills, access to benefits, community engagement, or other support needs.
- The service also supports individuals experiencing a mental health or psychological crisis where hospital admission may be considered, but where the person is not too unwell or distressed to safely benefit from a step-up bed stay.
- Ibis House accepts referrals from the community, particularly in the early stages of relapse, with the aim of preventing further deterioration, avoiding hospital admission, and reducing the likelihood of full relapse.
- The primary aim of the service is to provide time-limited support that connects individuals with appropriate longer-term services, helping to reduce escalation of need, prevent inpatient readmissions, and ease pressure on inpatient beds..
- To exercise responsibilities under the current Health & Safety legislation and Equal Opportunities Policy as laid down or amended by Look Ahead Housing Association
- To act at all times in accordance with the aims, philosophy and practice of the service
- Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
- Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements
- Being responsible for the handover of key information between shifts
- Engaging in learning and development activity to increase knowledge and skills
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
Please see our jobs site for the full job description.
The Vacancy
Are you motivated by meaningful climate action and the power of communities to effect positive change? This role offers the chance to play a key role in the Methodist Church’s Action for Hope plan – our ambitious target to be a net zero Church by 2030.
We are offering this exciting opportunity to join in the work of the Environmental Engagement Team, and the whole Methodist Church, in helping to deliver this critical work.
As our Net Zero Engagement Officer, you’ll work closely with colleagues across the Connexion to inspire, equip, and mobilise churches, groups, and individuals to take practical steps towards sustainability. Your work will help build a movement of local action, lived faith, and collective environmental responsibility.
Through your knowledge and experience, you will also develop and share guidance, advice and training with Methodists throughout Great Britain as we seek to encourage national engagement.
This is a home-based role, with the post holder focusing on supporting churches and individuals nationally. You may be required to travel to our offices in Church House, London and other locations around the country as necessary.
About You
We’re looking for someone who brings both passion and expertise, and who will make a positive contribution to the Environmental Engagement Team. You will have:
- Demonstrated experience in the environmental, carbon reduction, or sustainability sectors
- Excellent oral and written communication skills
- Experience of delivery of training to internal and external audiences
- Ability to build and form good relationships with a diverse group of stakeholders
- Ability to think through, problem solve, develop and resolve issues
- Ability to work collaboratively with colleagues, and others throughout the Methodist Church
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from all backgrounds, including Black, Asian and other Minority Ethnic groups. We are a Disability Confident employer and welcome applications from people living with disabilities.
If you have questions about the role or require reasonable adjustments at any stage of the recruitment process, please contact our HR team (contact details on our site).
Closing Date: 1st March 2026
Interview Date: 19th & 20th March 2026 (Online)
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Abuse Caseworker
Salary: £27,000 - £30,000
Location: Hammersmith, London
Contract: Permanent
Hours p/w: 35 hours per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Domestic Abuse Caseworker will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women from aged 16. You will work across the three boroughs under the guidance of the Angelou Manager, and hold a caseload of survivors as well as working as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support. You will hold a caseload of clients who are medium risk, advise on criminal justice and civil remedies, and coordinating the provision of multi-agency support.
About You:
To be successful as the Domestic Abuse Caseworker you will need the below experience and skills.
You will have an excellent understanding of domestic abuse and its effects on survivors and their children, and of best practice within the domestic abuse sector. You will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. You will have the ability to work well within a team and responsibly on your own initiative, maintaining professional boundaries with clients and partner agencies.
How to apply:
Please apply with a cover letter and an up to date copy of your CV via our careers site.
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Closing date for applications: 15th March 2026
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Interviews will take place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
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A 35-hour working week
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An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
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Additional days off to celebrate International Women’s Day, and for religious observance and moving home
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Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
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Pension scheme
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Enhanced maternity/adoption provision
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Access to our Employee Assistance Programme
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Employee eye-care scheme
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Clinical supervision for front line staff and first line management roles
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Refer a Friend Scheme - £250 for each referral who passes probation
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Organisation wide away days
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Thorough induction and training
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Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs please contact the talent team and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
This part time Welcome Desk Team Lead role is a key operational position within the Arboretum’s Visitor Experience team. Working 30 hours per week, you’ll take the lead on the day to day running of the welcome desk, ensuring visitors receive a smooth, professional and well managed experience from the moment they arrive. You’ll work closely with the Assistant Visitor Services Manager to support delivery across the site, balancing excellent customer service with strong operational oversight.
The Arboretum is the UK’s dedicated year-round centre of Remembrance and is part of the Royal British Legion. At its core, the Royal British Legion is a people-focused organisation. It’s made up of individuals who are committed to doing their very best for others, while also making the most of the opportunities and experiences we provide.
You’ll coordinate welcome desk activity, oversee tills and reporting, support daily briefings, and act as a duty manager when required. The role also involves supporting rotas, contributing to seven-day operations across peak and quieter periods, and assisting with extended opening for events. With responsibility for guiding paid staff and volunteers, you’ll help ensure the team is confident, well-trained and able to deliver consistently high standards in a busy visitor environment.
This role would suit someone with solid experience in customer-facing operations, ideally within a visitor attraction, leisure or retail setting, who enjoys leading people and keeping things running efficiently behind the scenes. You’ll be confident handling cash, comfortable supporting volunteers, and able to adapt to changing demands across the site. In return, you’ll be part of a collaborative, purpose-led organisation where visitor experience, teamwork and professionalism genuinely matter
Please note that this role will be based onsite at the National Memorial Arboretum, Burton-on-Trent DE13 7AR
Employee benefits include -
- 28 day’s paid holiday per year (plus bank holidays), increasing to 29 days after 2 years and 30 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
About the National Memorial Arboretum
The Arboretum is the UK’s leading year-round centre of Remembrance and a proud part of the Royal British Legion. Spread across 150 acres, it is home to more than 350 memorials, including the nationally significant Armed Forces Memorial, paying tribute to the service and sacrifice of those who have served and continue to serve our country. The site is also filled with around 30,000 maturing trees and a wealth of wildlife, making it a beautiful and peaceful place to reflect. Each year, the Arboretum attracts around 300,000 visitors, many of whom attend over 200 events held throughout the year.
In March 2017, the National Memorial Arboretum opened its new award-winning Remembrance Centre, offering an even more powerful and immersive experience for all those who visit. This truly is a special place – a living memorial that honours the dedication and sacrifice of our Armed Forces community.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
National Memorial Arboretum is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 6th March 2026
Interview Dates: 12th & 13th March 2026
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Join our dynamic and supportive team as an Outreach Worker in the Rough Sleeping Team, where you will play a pivotal role in tackling homelessness and supporting people who are experiencing rough sleeping to rebuild their lives. This is a unique opportunity to work with a forward-thinking local authority and a committed group of partners to bring about meaningful change in one of London’s most diverse and vibrant boroughs.
As an Outreach Worker in Complex Needs, you will be responsible for a caseload of clients who are residing in the Emergency Bed Spaces in London Borough of Tower Hamlets (LBTH) along with clients in TA and some who may be rough sleeping. Ensuring delivery of a high-quality service to individuals experiencing rough sleeping. We work in a compassionate and trauma informed way, ensuring we are promoting client independence and in a client-led manner. Your skills will be vital in supporting operational effectiveness and the team to engage with people who need help most.
You will work closely with the hostel services, local authority partners, statutory and voluntary services, and key stakeholders to ensure an integrated, person-centred approach to tackling rough sleeping. LBTH prides itself in great partnership relations across the numerous stakeholders supporting our clients, that is key to Tower Hamlets’ approach.
Key Responsibilities
In this role you will:
- Caseload: Caseload of clients who are allocated daily. Providing a person-centred approach to working with clients through: Support needs assessments, Risk assessments, referrals to services, and updating relevant parties on progress of client cases
- Shifts: Planning and conducting outreach shifts on early/mid/late basis on the streets of LBTH to identify and support clients who are rough sleeping. Duty shifts at least once a week supporting clients who arrive for support, manning the team inbox, responding or forwarding messages to the appropriate team members.
- Partnership working: Collaborate with local authority teams, hostels, external agencies, and community partners to provide coordinated, high-quality support to rough sleepers. Attending, organising and chairing Multi-Disciplinary Team (MDT) Meetings, external partner shifts
- Stakeholder engagement: Build and maintain strong relationships with key partners to ensure a holistic and inclusive response to homelessness in the borough.
- Service development: Work closely with managers and stakeholders to ensure that KPI targets and service standards are me and positive outcomes for people experiencing rough sleeping.
About you
This exciting role will suit someone with experience of with people who have or are facing homelessness, we encourage you to apply if you have the below skills and abilities:
- Experience and/or understanding of barriers people who are rough sleeping may face.
- Compassion, negotiation and advocacy skills
- Ability to engage with multiple stakeholders and community partners.
- Ability to multi-task and flexibility
- Excellent communication, problem-solving, and organizational skills.
- Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to transform their lives.
Desirable Criteria:
- Full UK Driver’s License
We’d always like to hear from people who want to help transform lives. Not sure if you have the skills and experience you need for the role? Apply and we’ll let you know!
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To find out more and apply please go to the St Mungo’s careers page on our website.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Closing date: 10 am on 2nd March 2026
Interview and assessments on: w/c 9th March 2026
What we offer
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Excellent Development and Growth Opportunities
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A Diverse and Inclusive Work Place
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Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
About Us
Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.
We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.
We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.
More on King’s College London
King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:
· Educating the next generation of change-makers;
· Challenging ideas and driving change through research;
· Giving back to society through meaningful service;
· Working with our local communities in London;
· Fostering global citizens with an international perspective.
About the role
The Data Analyst works within the Data Team, using and transforming data from multiple sources to produce high quality, digestible reports, dashboards, and bespoke pieces of analysis for our fundraising and alumni colleagues. You will also lead on any benchmarking projects, both the submission of data and the interpretation and presentation of their findings. Being a clear communicator of often complex information, you will deliver insight into the performance of our various fundraising and engagement programmes, giving colleagues the information they need to continually innovate and improve.
In addition, you will have a raft of technical skills and approaches that will enable you to efficiently transform source data from multiple data sources ready for import into our Dynamics CRM system.
You will be keen to learn and develop, embracing new technologies and ways of working, and will work with the Data Team and others across the department to improve the quality of the underlying data we all rely on. You will also work closely with others in the team, IT colleagues and other users across the organisation to shape future CRM features.
You will be required to liaise and work collaboratively with other teams on new fundraising projects and initiatives, thereby ensuring a joined-up approach, that future reporting requirements can be met, with learning shared and insight retained. You will often need to manage multiple requests and prioritise your workload, albeit we have adopted an Agile approach to development.
This is a full time post (35 hours per week), and you will be offered an indefinite contract.
P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Knowledge of data insight, analysis and reporting techniques.
2. Significant experience of working with a fundraising or marketing CRM in a technical, database management or report writing capacity.
3. Strong SQL skills.
4. Experience of building reports and dashboards using Power BI or other data visualisation tools.
5. Ability to create data transformations using tools such as Power Query, Power Automate and/ or VBA macros.
6. Experience of manipulating large or complex datasets.
7. Ability to communicate often complex and technical information in a clear and digestible way to a wide range of stakeholders, both internal and external.
8. Experience of managing conflicting deadlines and multiple priorities.
Desirable criteria
1. Knowledge of data modelling/ analysis techniques.
2. Experience of using Microsoft Dynamics and its associated applications such as Customer Insights.
3. Experience of building dashboards within Microsoft Dynamics.
4. Knowledge of other programming languages, such as DAX and M.
5. Restless enthusiasm for learning new technologies and improving processes.
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
Further Information
At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.
The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.
We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.
When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.
Close Date: 08-Mar-2026
This roles with have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview.
First stage interviews are week commencing 16th or 23rd March.
Core Values interviews are due to be held week commencing 23rd or 30th March.