Community team manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Concierge
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Concierge
Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000 (Full Time Equivalent)
Shift Pattern: 22 hours per week on weekends, Saturday and Sunday on a rota between 09:00 - 21:00 . You may be required to work outside these hours dependent on service and resident requirements including bank holidays.
About the Role
We are seeking a compassionate and dedicated Concierge to join our team based in RBKC who provide support to our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds.
You’ll help create a safe, welcoming and well run environment, offering reassurance and practical support to residents when they need it most. This role is key to keeping our building, residents and service secure and responsive. You’ll do regular safety checks, monitor access, respond to emergencies, support residents with queries, keep records, and hand over to the team. You’ll also help maintain a clean and safe environment.
Some Key Responsibilities Include:
- Ensuring our buildings are safe by monitoring, completing welfare checks and responding affectively and appropriately to emergencies
- Maintaining professionalism and kindness with residents and visitors, attending to calls, managing deliveries and ensuring great communication with the team in line with policies and procedures
- Provide a daily report on resident activity, AINMs, safeguarding and concerns for handovers.
- Working with the wider team to make sure any urgent issues are picked up and followed through
- Remain alert and monitor CCTV throughout the shift
- Adapting to service needs to support risk assessments, safeguarding checks, and service standards
- Supporting residents to build confidence and independence, contributing to a psychologically informed space where everyone is treated with respect and dignity
- Noticing when someone might be struggling with their physical or mental health, and taking prompt action to prevent escalation
- Helping to keep the environment clean and welcoming from tidying communal spaces to reporting repairs and completing admin tasks accurately and sensitively
- Be a valued and reliable member of the team, completing handovers for colleagues for a seamless service
- Other duties include maintaining cleanliness, removing rubbish, reporting repairs, ordering supplies, and general tasks
About You
We’re looking for someone who understands the importance of compassion, routine and safety who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people, and want to make a difference during quieter hours. Furthermore we look for:
- Understanding and/or experience to provide high quality, person centred support
- Ability to work independently and taking responsibility for the service
- You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
- Understanding the importance of diversity, equity and inclusion in everything you do
- You have the ability to stay calm and supportive in a fast paced and constantly changing environment
- Ability to take a compassionate, non judgmental approach when helping others
- You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Team: Brand & Marketing
Location: Homebased with occasional travel
Work pattern: 32 hours per week, Monday to Friday
Salary: Up to £32,060.01 per annum (Pro rata of £35,065.63)
Contract: Fixed term contract until 31st December 2026
We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our National Email Marketing Officer:
-
The National Email Marketing Officer at Cats Protection will work within an enthusiastic and friendly team to deliver the charity’s email programme. The role includes full responsibility for managing the Cats Protection email platform (currently DotDigital), overseeing campaigns from planning and creation through to delivery and evaluation.
-
As a key member of the team, the Officer will help maximise engagement with new and existing supporters and contribute to sustainable income growth by producing informative and compelling email communications aligned with Cats Protection’s strategic objectives.
About the Brand & Marketing team:
-
Cats Protection’s Brand and Marketing team, based in the Marketing and Income Generation Directorate, looks after email marketing, Brand, Design, Editorial, Campaigns, Digital Marketing, Celebrity & Influencer relationships and Digital Fundraising.
-
Small but busy, the Email Marketing team produces insightful email marketing campaigns for the charity. We work hard at building an engaged community of cat lovers online so that we can promote better feline welfare, raise funds and create a better world for cats. You’ll be creating, approving and advising on email content and will also get involved in national campaigns, vital infrastructure workstreams and more, all while working closely with teams from across the organisation.
What we are looking for in our National Email Marketing Officer:
-
Proven experience of digital marketing, ideally working with external agencies within the third sector
-
Specialist knowledge of email marketing, including automation
-
Proven track record of achieving digital marketing growth against agreed targets
-
An understanding of the principles of Data Protection
-
Broad-based fundraising experience
-
Experience of implementing supporter segmentation processes for email marketing purposes
-
Experience of working with the DotDigital email platform
What we can offer you:
-
range of health benefits
-
26 days’ annual leave plus bank holidays, increasing with length of service.
-
Salary Finance, which empowers you to take control of your financial wellbeing.
-
and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: Sunday 8th March 2026
Virtual interview date: Wednesday 18th March
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If successful, your recruitment journey will include:
1. Anonymised application form
2. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Location: Bristol
Salary: Grade 3 - £31,600 per annum pro rata
Hours: Part time – 28 hour per week 0.8 FTE – The service operates Monday–Friday, 9am–5pm. The working pattern includes Friday 9am–5pm. Flexibility is offered for remaining hours to be agreed with recruiting manager.
Contract: Permanent
Closing date: Monday 2nd March 2025 at 11:30pm
Are you compassionate, proactive and collaborative with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.
About the role
As Housing Rights Worker, you will deliver high quality housing advice and advocacy in line with the hub’s local community projects and strategy. This will involve working alongside people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation, networking and engaging with community groups, local organisations and individuals to understand local housing issues and raise awareness of housing rights.
You will also work within local community settings and alongside community groups, delivering advice and rights awareness through outreach and workshops. You will ensure that people with lived experience of homelessness have opportunities to share their story, give their views and participate in the design and delivery of Shelter services. If needed, you will support our volunteers, provide learning, shadowing and mentoring and be a consistent role model for Shelter’s values.
About you
You will have the ability to engage and work collaboratively with individuals, communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. Essential to the role will be good time management, carrying out casework related interviews, maintaining detailed case records and offering advice and support to clients to inform their decisions. A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.
Benefits
In return we offer a competitive salary as well as a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
Shelter Bristol provides vital housing advice and support services, specialising in emergency homelessness work, intensive support to children and families, people experiencing domestic abuse and those experiencing multiple disadvantages. We provide front line support to over 5,000 people a year in the city and work to improve the underlying systems which perpetuate the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format:
- Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
- Ability to listen to, engage and work with individuals and communities
- Experience of delivering and/or ability to deliver group workshops and presentations
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Green New Deal Rising is looking for a dynamic and go-getting Junior Organiser to support volunteers and supercharge our movement, delivering training and hands-on support to our local teams.
Green New Deal Rising is building a movement of young people from every part of the UK to fight for a response to the climate crisis that transforms our economy to deliver a safe climate and a fairer society. We believe in people power, and through a combination of disrupting the political system and organising in our communities, we are working to make the Green New Deal an era-defining political demand.
We’ve recently relaunched our strategy and have ambitious plans through to 2029 to build a movement capable of forcing this government to deliver - and of pushing back against the growing threat of the far right.
In our small, agile staff team, you'll own real responsibility early, contribute to shaping our direction, and watch your work make an immediate impact.
In this role, you’ll be working to support and grow our volunteer base: helping to train organisers, strengthen local teams, and ensure volunteers feel confident, motivated, and equipped to take action. You’ll play a key role in turning people’s energy and commitment into effective organising on the ground.
You don’t need to be an expert already. We’re looking for someone with strong organising instincts, a willingness to learn, and the confidence to take initiative with support. This role is ideal for someone earlier in their organising journey who wants to deepen their skills, take on more responsibility, and be part of a movement building towards real power.
Please note: where travel is required we cover expenses
The client requests no contact from agencies or media sales.
About the role
You’ll provide full professional business support to our Research directorate. You’ll ensure high quality administration across a broad range of tasks and liaise with various stakeholders across the charity.
You’ll work with colleagues across the business support team to improve our processes and the technology we use to manage our information, team and projects to become more efficient and collaborative
What you'll do
-
Provide administrative and practical support, acting as the first point of contact as and when required, responding to common queries or signposting as appropriate
-
Coordinate team meetings, circulate agendas and make meeting notes
-
Provide support with financial administration tasks such as submitting expense claims, raising purchase orders, processing invoices and responding to requests as needed
-
Engage, influence and update a variety of stakeholders at all levels across and at cross-directorate meetings as required
-
Support Research Leadership Team and Directorate Team meetings, with agendas and minutes, actions are followed up, and decisions implemented
What you'll bring
-
Have a broad understanding of scientific research through a degree or working in a research oriented organisation
-
Experience of team administration or supporting a senior executive
-
Excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally
-
Excellent administration skills, including minute-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities
-
Experience in coordinating multiple projects simultaneously that meet the business requirements with minimal supervision
-
Experience of developing and maintaining effective working relationships with senior stakeholders
This is an exciting time for Parkinson’s UK, and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on 09 March 2026
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Edward's Trust is seeking a values-led Chief Executive to build on recent stabilisation and lead the charity into its next phase of sustainable impact.
This is a rare opportunity to lead a respected bereavement charity supporting parents, children and young people across the West Midlands.
Edward's Trust provides specialist counselling and holistic wellbeing support to families experiencing profound and often complex grief. Our work is rooted in compassion, integrity and a deep respect for the individuality of every person we support.
We are now looking for a Chief Executive who can combine emotional intelligence with strategic clarity and hands-on leadership. Working closely with a committed Board and skilled staff team, the successful candidate will guide the organisation confidently through a challenging funding landscape while protecting the quality and integrity of our services.
This is a senior, visible role with real autonomy and influence. Key priorities include strengthening income resilience, leading income generation activity, nurturing partnerships, and embedding a shared strategic direction across the organisation. The role requires a leader who is comfortable holding complexity and uncertainty, and who understands the responsibility of working within emotionally demanding services.
We welcome applications from experienced leaders within the charity, health or social care sectors, as well as those ready to step into a Chief Executive role. Flexible and part-time working arrangements are welcomed, including 0.8 FTE.
Full details, including the role profile, priorities and how to apply are available in the recruitment pack.
Applicants are asked to submit a CV and a covering letter to be considered. Full details are within the CEO Recruitment Pack.
Supporting bereaved families with care, compassion and hope across the West Midlands



The client requests no contact from agencies or media sales.
Staff Nurse
Location: Inverness
Salary: £33,099 - £41,074 per annum (pro rata) + 6% shift allowance
Contract Type: Permanent, Full Time 37.5 hours per week
Closing Date: 16/03/2026 23:59
The Vacancy
The Vacancy
Exciting opportunity for a Staff Nurse to work in our CHAS at Home team based in Inverness, working with families in the community to enable the best possible care experience!
We have an exciting opportunity for a Children’s Nurse with a proven track record of providing exceptional support (care and skill) in a care setting (nursing practice), to join our Inverness CHAS at Home Team as a Staff Nurse.
As part of this growing team, you’ll contribute to the development and expansion of our at-home services in the North of Scotland, working in close collaboration with the CHAS Diana Children’s Nurse, NHS and local teams across Inverness and the wider Highlands and Islands.
Our team in the North is on a transformative journey, guided by a new strategic plan shaped by the voices of the children and families we serve. With their needs at the heart of everything we do, we are confident this approach will provide tailored, exceptional care where it’s needed most.
By joining us, you’ll become part of a dedicated team of experienced nurses in the North, working with close ties to the NHS and supported by the wider expertise of our hospices. Together, we aim to transform how care is provided to children and families, making a lasting impact on lives across the region.
This is your opportunity to make a difference in a meaningful and impactful way. Will you join us in shaping the future of care for families in the North of Scotland?
Why CHAS?
Working with CHAS provides a unique opportunity to support children and families to make the most of their precious time together; as a team, we make extraordinary things happen every day.
Some of the benefits you can expect to receive from working with CHAS:
- The opportunity to pay into an existing NHS scheme or membership of local government pension scheme
- Enhanced pay for unsocial hours and overtime
- Generous annual leave entitlement. For applicants coming from an existing NHS post, your current service-based enhanced annual leave entitlement will be honoured, up to 40 days (CHAS maximum entitlement).
- Ability to provide nursing care in a more relaxed and homely environment
- Opportunities for further learning and development
- Access to a range of tools to support wellbeing
- The opportunity to work within a multi-disciplinary team which includes volunteers
- Flexible shift rota.
About you
What we need you to bring
- First level registered and paediatric qualified nurse, all applicants will need to provide a valid UK NMC pin.
- Experience in a caring (nursing) role, working with children, young people and their families.
- Experience of prioritising a busy workload and demonstrating good time management skills
- Appetite to contribute to positive change to this service, and commitment to delivering care with empathy and compassion.
- Driving licence and access to a car as this role requires travel across the community.
It would be great if you also had:
Experience in working with children who have complex or life-limiting conditions
Up to date mandatory training
Interested?
If this sounds like you, we would love to hear from you!
Follow the link to answer a couple of questions and upload your CV or complete our full application form.
This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG) check.
Interviews are provisionally planned for 25/26 March 2026
Please note a driving licence and access to a vehicle is essential for this role.
Lead an organisation that transforms lives through literacy
Executive Director - Adult Literacy Trust
Time Commitment: 3-4 days per week
Location: Primarily home based, with regular meetings across London
Salary: £75,000 FTE (pro rata), plus pension and holiday entitlement
About Adult Literacy Trust
The Adult Literacy Trust (ALT) believes that reading is a right, not a privilege. Today, more than 8 million adults in the UK struggle with functional literacy, limiting their access to education, employment, independence and opportunity. ALT exists to change that.
Founded in 2021, ALT provides personalised, one to one reading support for disadvantaged adults across some of London's most deprived communities. Volunteer Reading Coaches help learners build confidence, unlock opportunities, and rewrite the narrative of their lives. Retention among learners and volunteers is exceptionally high, and demand for the programme continues to grow.
Why This Role Matters
As Executive Director, you will shape a charity with the potential to change many lives.
You will:
- Drive strategic growth by leading an exciting expansion that will see ALT scale its programme across London and beyond.
- Champion the cause nationally, raising ALT's profile and influencing the policy landscape around adult literacy.
- Strengthen organisational foundations to ensure robust governance, financial sustainability, and operational excellence.
- Build powerful partnerships with funders, adult learning providers, policymakers, and community organisations.
- Lead and empower a small, talented team - cultivating a culture of collaboration, commitment and learner centred impact.
- Amplify learner and volunteer voices by ensuring that those directly affected help shape our work.
What Makes This Opportunity Inspiring
- Improving literacy delivers life changing outcomes: employment, wellbeing, independence, confidence and community connection. Every adult who learns to read improves their own life chances and that of their family.
- ALT has a proven model, a solid funding base, excellent evaluation, a committed volunteer base, and a highly engaged Board (including trustees with lived experience).
- ALT is poised to expand rapidly and influence systemic change within the adult learning ecosystem.
- This role combines strategic leadership with hands on delivery. Perfect for someone who thrives in mission driven, entrepreneurial environments.
Ideal Candidate Profile
Skills and Experience
- Strategic leader with experience spanning operations, external affairs, and organisational growth.
- Proven fundraising track record, especially securing multi year grants; experience with major donors beneficial.
- Skilled relationship builder able to represent an organisation with credibility and warmth.
- Experience of financial management, governance, and compliance within a charity setting.
- Understanding of adult learning, literacy or education is desirable, but not essential.
Personal Attributes
- Visionary and adaptable, with strong strategic insight.
- Empathetic, collaborative and grounded in purpose.
- Excellent communicator, comfortable representing ALT publicly.
- Practical, hands on leader with a positive, solutions focused mindset.
- Deeply committed to equity, inclusion and community empowerment.
Recruitment Timeline
To ensure equitable access to information and uphold ALT's commitment to Equity, Diversity and Inclusion, the charity will be hosting a Q&A webinar in place of individual informal calls with the Chair. We encourage all interested candidates to submit questions in advance, which will be addressed during the session. Please register your interest in attending this webinar on Wednesday 4th March 2026 and we will send you a link.
Application Deadline: 5pm Wednesday 18th March 2026
First Interviews: w/c 6th April 2026
Final Interviews: w/c 13th April 2026
How to Apply
Charity People Ltd is acting as a recruitment agency advisor to ALT on this appointment. Interested candidates are invited to submit a CV to Senior Appointments at Charity People and request a candidate pack in the first instance.
For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala at Charity People
We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
A renowned social housing provider based in the East of England is seeking a Finance Business Partner to join their dynamic team.They support their community with good quality, affordable housing and are known for providing great flexibility with their staff as they have the ability to work majority remote. The role will be business partnering with the assets and maintenance side of the business so it will be very useful if the candidate has experience in that area within a Housing Association.
Responsibilities:
- Lead financial performance reporting and review for assets and maintenance teams, producing accurate monthly, quarterly and annual reporting
- Provide high-quality financial insight and modelling, building realistic scenario models to support decision-making
- Act as the finance subject matter expert for assigned operational areas, ensuring strong financial controls, robust management information and effective corporate governance
- Partner closely with budget holders and finance colleagues to analyse trends and variances, translate financial results into actionable insight, and drive consistency and accountability
Requirements:
- Qualified accountant (ACA / ACCA / CIMA) with experience within Housing Associations
- Experience Business Partnering within Assets, Compliance and Maintenance would be really beneficial
- Strong stakeholder engagement skills, with the ability to translate complex financial information into clear, actionable insights
- Confident on excel, with the ability to communicate with stakeholders at a range of levels
Please do apply if you are looking for your next role and have the relevant experience so we can organise a catch up.
About the Role
Advice Giving
• Deliver a multi-channel advice service, including home visits, to clients regarding their energy needs and income maximisation support, ensuring advice provided meets the requirements of Citizens Advice quality standards.
• Ensure all case recording and other record keeping is completed within agreed timescales and conforms to the Office Manual and the Advice Quality Standards
• Use sensitive listening and questioning skills in order to allow clients to explain their problem(s) and to identify the next course of action.
• Use a range of information sources to find relevant information, then interpret and communicate this to clients, enabling them to tackle fuel poverty and financial hardship for the long-term.
• Assist clients with other related problems where they are an integral part of their case and refer internally or to other specialist agencies as appropriate.
• Meet the individual performance targets set as part of this project.
Research & Campaigning
• Take an active role in the research and campaigns process by identifying trends and social policy issues and communicating these to the Project Supervisor and Research & Campaigns Co-ordinator.
• Keep up to date with current research and campaigns priorities, initiatives and plans.
Administration
• Collect and record all relevant information given during interviews on to Casebook to meet the monitoring and evaluation requirements of the project.
• Be self-administering and undertake general administration tasks e.g. taking messages; photocopying, collating, filing; processing post etc.
Professional development
• Pass the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.
• Keep up to date with relevant energy advice issues and maintain an up to date working knowledge of all new relevant legislation through:
o Attending training opportunities.
o Reading monthly subscriptions, relevant publications and Citizens Advice Updates.
• Prepare for and attend supervision sessions/team meetings/staff meetings/forums, as appropriate.
• Identify and implement your own learning and development needs.
Other duties and responsibilities
• If required, work from a variety of Citizens Advice Liverpool outlets across the city as required over the course of the week.
• Promote the aims, policies, and membership requirements of the Citizens Advice service.
• Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
• Be a positive ambassador for Citizens Advice Liverpool.
• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.
Requirements
Desirable
1. One year’s experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony.
3. Ability to give and receive feedback objectively and sensitively.
4. Effective oral and written communication skills, with good IT knowledge to support delivery of service
5. Ability and willingness to work both on own initiative and as part of a team.
6. Willingness to learn and develop skills and be flexible with service delivery.
7. A good understanding of fuel poverty issues and the issues affecting society and their implications for clients and service provision.
8. Ability to assist with research and campaigns works by providing information about clients’ circumstances
9. Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
10. Ability to pass City and Guilds NEA Level 3 Energy Awareness exam within the first 2 months of starting the role.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Home Energy Advisor (Green Doctor)
Salary: £25,229 – £27,885 per annum (pro rata for part time)
Hours: Full-Time (37 hours per week) and Part-Time roles available
Location: Workington based – Redress Project – Will be expected to travel extensively to locations across West Cumbria and Carlisle.
About us
Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we’ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential.
About the role
We are looking for a dedicated and compassionate Home Energy Advisor (Green Doctor) to join our team in Cumbria. In this rewarding frontline role, you’ll provide practical, in-home support to residents most at risk of fuel poverty, including low-income households, older people, disabled residents and families with young children.
You will help make homes warmer, healthier and cheaper to run, offering tailored advice, installing simple energy-saving measures, and advocating on behalf of householders with energy providers.
If you’re a confident communicator who enjoys working with people and community partners, we’d love to hear from you.
What you’ll be doing:
As a Home Energy Advisor, you will:
- Deliver one-to-one home energy support visits to vulnerable residents
- Install small energy-saving measures such as LED light bulbs, draught excluders and reflective radiator panels
- Provide basic budgeting and money management advice
- Advocate with energy companies to help residents secure better tariffs and resolve issues
- Develop strong referral pathways with local authorities, housing providers, health services and community organisations
- Deliver informal energy awareness sessions to partners and community groups
- Maintain accurate records and complete all administrative tasks to a high standard
- Manage your own diary of appointments and meetings
- Monitor and maintain stock levels of materials and equipment
- Promote the project within the local community
- Work towards agreed targets with minimal supervision
About you:
We’re seeking someone who is:
- Passionate about supporting vulnerable people
- A confident and empathetic communicator
- Well-organised and able to manage their own workload
- Comfortable working independently across a wide geographic area
- Able to build positive relationships with partners and residents
An energy-related qualification at Level 3 or above would be desirable. However, full in-role training will be provided for the right candidate.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.
Closing Date: Monday 16th March noon.
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
We reserve the right to close this advert at any time.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults.
This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Good Ancestor Movement is a UK-based advisory and consultancy firm supporting individuals and organisations to redistribute wealth in ways that are reparative, regenerative and aligned with their deepest values. We work with wealth holders to challenge traditional models of accumulation and tax avoidance, and instead imagine futures where wealth actively contributes to social equity, economic justice, and ecological resilience.
We support clients to shift from extractive to regenerative practices, helping them translate their values into meaningful action through redistribution, reparations, and investment aligned with justice.
Our programmes, like Reimagining Wealth, invite individuals to understand the wider impacts of their capital and take intentional steps toward responsible stewardship.
Good Ancestor Movement’s consultancy work includes strategy design, values-aligned redistribution planning, and building tools and systems that support collective accountability and transformative impact. We are committed to building a regenerative economy where wealth is mobilised in service of repair and liberation.
About Your Role
This role is central to how the organisation functions day-to-day.
The Operations & Executive Support Lead will provide trusted executive support to the CEO and diary management support for directors while also holding the operational backbone of the organisation. This includes managing administrative flow, designing and strengthening systems, and ensuring that work lands reliably and on time.
This is a highly varied, hands-on role suited to someone who enjoys building order, spotting risks early, and creating processes that allow others to do their best work.
You will work closely with the CEO, our Directors, and our finance team to identify and develop operational processes as required. You will work alongside our entire team and be able to contribute to the organisation’s bold aims and ambitions within your role.
Key Responsibilities
Executive Support
-
Provide full diary and schedule management for the CEO, including proactive planning, prioritisation and coordination.
-
Support our Director level with diary management and bookings as required.
-
Manage CEO inbox triage and correspondence, acting as a trusted first point of contact and gatekeeper.
-
Prepare agendas, briefing notes and supporting materials for meetings.
-
Coordinate travel, logistics and key engagements.
-
Track actions and follow-ups to ensure timely completion across priorities.
Operations & Administration
-
Act as a central intake point for operational and administrative requests.
-
Prepare invoices and expenses for approval and support payment workflows.
-
Coordinate room bookings, event logistics and forward planning.
-
Support finance processes in collaboration with the outsourced finance team.
-
Manage projects, create and maintain operational project trackers, records and documentation.
-
Provide administrative and logistical support to programme delivery as required.
-
Support fundraising administration and reporting requirements.
-
Provide light communications and coordination support as needed.
Systems & Process Development
-
Identify opportunities to improve operational efficiency, reduce risk and strengthen consistency.
-
Design and implement proportionate, fit-for-purpose processes aligned with organisational needs.
-
Create and maintain clear operational processes and documentation.
-
Support the selection and introduction of appropriate tools and systems where required.
-
Contribute to the development of more structured, predictable ways of working.
About You
-
You come from an operations, executive assistant, office management, or organisational support background and are confident working across administration, coordination and operations.
-
You are highly organised and reliable, with a strong ability to manage multiple priorities, deadlines and moving parts, and anticipate executive needs.
-
You have experience providing executive support, including diary management, inbox triage, meeting coordination and preparation of briefing materials.
-
You are excited by the opportunity to grow beyond day-to-day execution and take on a more strategic role over time.
-
You are comfortable owning operational processes end-to-end and ensuring consistent follow-through.
-
You can spot gaps, inefficiencies or recurring issues in ways of working and take initiative to improve them.
-
You are confident in handling approvals preparation, tracking actions, and supporting financial and administrative workflows.
-
You work well with senior stakeholders and external partners, communicating clearly and professionally.
-
You are trusted to handle confidential and sensitive information with discretion.
-
You are calm under pressure and able to respond effectively to changing needs and priorities.
-
You are open to learning new systems and tools and adapting as the organisation evolves.
We understand that the issues we work on disproportionately impact on low-income, marginalised and minoritised communities. We are an organisation led by a Black female founder and CEO and as an inclusive employer that values both lived experience and professional experience, we hope to be able to attract applicants from a range of backgrounds for this important role. You do not need to have a university degree for this role, nor is it essential for you to have experience in the new economy ecosystem: we care about your character, your experience and your ability to demonstrate leadership and practice personal growth.
We exist to accelerate the just transition to a regenerative economy by leveraging the power of private capital.
The client requests no contact from agencies or media sales.
We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.
The purpose of the role is to support the development of SIFA Fireside through effective communications and campaigns. This role reports directly to the Head of Fundraising and Communications and is critical in raising our profile, raising funds and communicating the difference that SIFA Fireside and our supporters make to people experiencing homelessness in Birmingham. From external communications and awareness-raising campaigns to assisting with internal initiatives, this is a varied role which will work to maximise and strengthen our impact in the community.
Key Tasks (selection of):
1. Overseeing a range of communications campaigns covering schools and corporate fundraising, team challenges and social events as well as affecting change on a local and national level.
2. Supporting with organising a range of events including increasing awareness and fundraising initiatives both at SIFA Fireside and out in the community.
3. Writing press releases and promoting newsworthy stories before pitching to media outlets.
4. Taking responsibility for SIFA Fireside’s social media strategy, responding to supporter enquiries online and providing statistics as requested.
5. Review and update SIFA Fireside’s website, in liaison with the Head of Fundraising and Communications.
6. Assisting with corporate volunteer conversions (incl. liaising with volunteers, arranging photographs, supporting with feedback forms).
7. Exploring and assisting with creative ways to bring SIFA Fireside’s work to life via, for example, video and infographics.
8. Leading on internal communications initiatives to ensure consistency across the organisation.
For an informal chat, please contact Robb Sheppard.
To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners

The client requests no contact from agencies or media sales.
Role: GFS Group Coordinator Anfield
Job Title: GFS Group Coordinator Anfield
Location: Anfield (L4 0UF)
Salary: £17.08 per hour – across 39 weeks per year (£3,330.60 per annum – actual)
Holiday entitlement: 25 days pro rata (paid, not taken as leave)
Reporting to: Delivery Manager
Hours: 5 hours per week (variable)
Contract: Term time only
Statement of exemption with reference to the Equality Act 2010
Sometimes our posts are restricted to women applicants only under the Equality Act. A central part of the GFS approach is to provide single-gender spaces. This will be highlighted on the role description where appropriate.
This role is open to women applicants only (see Equality Act statement above)
As a GFS Group Coordinator, you will play a hands-on role in leading weekly group sessions for girls and young women. You will plan and deliver activities, build positive and trusting relationships, and create a space where girls feel safe, welcome and able to be themselves.
You will also coordinate volunteers who support session delivery, communicate with parents and carers, build local relationships and ensure the group runs safely and smoothly in line with GFS policies.
This role is suitable for people early in their youth work career, as well as those with more experience who enjoy direct delivery and relationship-based practice.
Timeline
- Closing date: Monday 9 March, 9am
- Optional Q&A Session: Wednesday 4 March, 12noon
- Interviews: Wednesday 18 March and Thursday 19 March
How to Apply
How to apply, please provide the following:
- Complete an application form which includes three tailored questions designed to help you demonstrate your experience, motivation, and alignment with the organisation’s values.
- Please send your completed application form, along with your most recent CV and the optional diversity monitoring form. We shortlist anonymously, so please remove any personal identifying details from your CV before sending it.
We offer an optional Q&A (on the date above) to all potential candidates. This is to talk about the organisation, explain the process and help candidates put in the best possible application. This is not part of the formal assessment, but an informal opportunity to see if we feel like a good fit for you. You can register your place by emailing our recruitment team. If you have any questions about the role but cannot attend the Q&A, please email us to arrange an informal conversation.
Please see job pack for full details.
The client requests no contact from agencies or media sales.
The Woodland Trust is seeking two Outreach Advisers to develop partnerships with landowners and organisations to provide practical conservation advice and support across Northern Ireland.
The Role:
• Provide expert technical advice to landowners and farmers on woodland creation, ancient woodland restoration, and sustainable management, ensuring all work aligns with the UK Forestry Standard and Woodland Trust principles.
• Lead site-level assessments and surveys to design diverse projects, ranging from small-scale planting and innovative agroforestry to large, landscape-scale conservation schemes.
• Guide landowners through funding mechanisms, identifying appropriate grants and support offers to increase confidence and uptake in nature-positive interventions.
• Manage the full project lifecycle, including planning, budgeting, contractor oversight, and reporting to ensure delivery is on time and cost-effective.
• Build and maintain strong relationships with internal teams and external partners to secure funding and share best practices in wooded habitat innovation.
• Utilize GIS and CRM systems to maintain accurate records of site assessments, client contacts, and project progress.
• Collaborate across the Trust (Outreach, Estate, Policy, and Comms) to develop new engagement strategies and maximize publicity for conservation successes.
• Champion best practices in woodland management, identifying opportunities to demonstrate innovation and communicate these wins to a wider audience.
The Candidate:
• Experience of working in the land management sector, preferably in woodland conservation, and a working knowledge of land management funding streams including grants.
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
• Proven ability to successfully manage and deliver landscape-scale projects, including ensuring targets are met on time and within budget.
• Experience of overseeing a complex and diverse programme of activity and working as part of a team to ensure it is delivered effectively.
• You’ll have extensive experience in delivering woodland creation both practically on the ground, and through advising others. You’ll also have experience working on landscape scale projects ideally where this engages with individual farmers and landowner, organisations, businesses or councils.
• You’ll have a collaborative approach, with the ability to work with multiple teams, building relationships with both internal and external stakeholders effectively.
• Experience of partnership working, and excellent skills in networking and relationship development and management.
• Track record of building and maintaining positive relationships with landowners, partner organisations, contractors and local communities.
• The role is based in Northern Ireland and will require travel to sites and offices. A driving licence will be required.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Interviews will be held via Microsoft Teams.
The client requests no contact from agencies or media sales.