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Team: Supporter Services
Location: Haywards Heath (Hybrid working, approx. 2 days per week office based however flexibility is required)
Work pattern: 35 hours per week
Salary: Up to £33,994.86 per annum
Contract: Fixed term for 12 months
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Income Processing Team Leader
About the Supporter Services team:
What we’re looking for in our Income Processing Team Leader:
What we can offer you:
Interested? Here’s how to apply:
Application closing date: 5th May
Virtual interview date: Week commencing 18th May 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Making a better life for cats, because life is better with cats
Terms & Conditions
Start date: June 2026
Salary: £35,276 per annum pro rata ((£14,110.40 actual salary, inclusive of £3,990 Southeast Weighting)
Location: Borough of Lambeth and hybrid
Working hours: Part time: 14 hours per week
Contract: Fixed term until 31st March 2027 (extension subject to funding)
Job Description:
Key responsibility areas:
For the full job description, please download the recruitment pack
To Apply
Applications close: Friday, 8 May 2026 at 9am
Interviews with WIP: Monday 18 and Tuesday 19 May 2026
To apply: Submit a completed application form
Please note, applications without an application form will not be considered.
If you require reasonable adjustments to support you during the application process, please contact the HR team on hr@wipuk .org
We are happy to invest in developing the right person, so you are welcome to apply even if your professional experience does not fully meet the job description or person specification.
We particularly encourage applications from Black, Asian and minoritised women, and women who have personal experience of the criminal justice system.
In line with legal requirements and the nature of our work, this role:
The client requests no contact from agencies or media sales.
Harris Hill are delighted to be working with a fantastic charity to recruit for The Individual Giving & Supporter Care Assistant role in order to play a key part in ensuring supporters receive excellent service while helping to process and manage donations accurately. This is a varied role combining direct communication with donors, finance support and database management.
Key responsibilities:
About you:
Salary & Benefits
Benefits include
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Location: Charing Cross, hybrid
Contract: Temporary, up to 3 months, with potential to be extended
Hours: Part-time, 3 days per week
Pay: £18.11 p/h (+ holiday) (£35,413 p/a equivalent)
Start Date: ASAP
Prospectus is delighted to be supporting our client in the recruitment of a temporary Grants Officer. This role sits within the UK office of an international development charity, whose mission is to prevent and treat blindness and improve eye health globally. The postholder will primarily support grant-funded programmes in India and Vietnam, working closely with UK and international colleagues.
This is a junior, administration-focused role suited to someone with hands-on experience in grants or programme support who is looking to develop longer-term expertise in international development funding.
Responsibilities:
Requirements:
Applications will be reviewed on a rolling basis so if this role interests you, please apply ASAP by submitting your CV in Word format.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please reach out to us.
About Rainforest Foundation UK (RFUK)
RFUK is a values‑driven organisation working with Indigenous Peoples and local communities to protect the world’s rainforests and uphold their human rights. Since 1989, RFUK has partnered with forest peoples and grassroots organisations to secure land rights, challenge destructive industries, and influence laws and policies that safeguard forests and the people who depend on them.
Our mission is clear: to combine human rights and environmental protection to tackle deforestation. From the Congo Basin to the Amazon, our work has helped communities protect millions of hectares of rainforest. With a growing team of passionate advocates for social and environmental justice, we are committed to scaling up our impact to confront the accelerating climate and biodiversity crises.
RFUK is now embarking on an ambitious new 2033 vision to scale up our work and impact in these regions and globally. All our work is delivered in close partnership with Indigenous and grassroots organisations in rainforest countries who are at the heart of what we do. We have a growing team of 30 staff members who are mainly based at our London office in the UK, in France or in DRC.
About the role
Do you want to lead fundraising efforts that make a global impact?
This is a key role to help drive RFUK’s income generation and donor engagement strategies. As Senior Fundraising Coordinator, you will play a pivotal role in the creation and delivery of RFUK’s fundraising strategy to sustain and broaden the organisation’s scale and impact. Reporting to the Head of External Relations and part of the Fundraising and Communications team, you will lead a range of activities and are responsible for developing and cultivating partnerships with institutional donors, trusts and foundations, ethical corporates, and individual supporters.
Based in London with hybrid working options, we offer flexibility, a supportive culture, and the chance to make a lasting difference.
For further details regarding the role and specific qualifications required, please consult the attached job description.
About you
You are an organised, self-starter and experienced fundraising professional with a proven track record managing a diverse fundraising pipeline from identification and cultivation through to securing gifts and successful stewardship. You have confidence engaging with foundations, corporates, individuals and major donors, and are excited to build long-term relationships with diverse stakeholders. You are eager and ready to implement new digital tools and a Customer Relationship Management (CRM) system to streamline processes and maximise long-term donor engagement and support. You have excellent communication skills, can juggle multiple tasks, thrive in a collaborative environment, and bring resilience and cultural sensitivity to everything you do.
If you’re passionate about social and environmental justice and ready to help shape RFUK’s future, we’d love to hear from you.
Application process
To apply, complete the online application form via our website by 9AM, Thursday 14th May 2026.
Interviews with shortlisted candidates will be held in-person on Thursday 21st May 2026. Please let us know in your application if you are available to attend an interview on this date.
Fixed term 12-month contract
About the role:
We are recruiting an Associate Director, Strategic Planning, People & Culture to join the Estates & Facilities (E&F) Strategic Management Office (SMO) on a 12‑month maternity cover.
This is a great opportunity to make a visible impact at a pivotal time, supporting the recalibration of E&F’s flagship Fit for King’s programme and embedding the Estates & Facilities Philosophy. Working with senior leaders, you will help shape the strategic direction of the directorate so that we can deliver a Fit for King’s Estate for the King’s community.
Reporting to the Senior Director of Strategy & Performance, you will lead the Strategic Planning, People & Culture team and be accountable for effective strategic planning, robust programme oversight, and directorate-level budget planning and risk management. You will take ownership of key strategic initiatives, ensuring appropriate governance, reporting, benefits realisation and change management arrangements are in place. You will work closely with the Senior Director of Strategy & Performance to establish and embed the structures, governance and reporting needed to provide assurance against delivery of the directorate’s strategic plan (the Estates & Facilities Philosophy), with a particular focus on finance, people and internal processes.
As a key member of the SMO leadership team, you will build and maintain trusted relationships across Estates & Facilities and the wider university, bringing clarity to priorities, enabling effective collaboration, and supporting confident, evidence-based decision making.
This is a full-time post (35 hours per week), and you will be offered a fixed term 12-month contract or until the return of the substantive post holder (maternity cover).
About you:
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
Desirable criteria
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
Closing date: 10 May 2026.
This is an exciting opportunity to play a pivotal role in growing a major donor programme that directly supports life-changing eye care services in the Holy Land. You will work closely with the Executive Director, UK (EDUK) and senior leadership, including the CEO and Trustees, to contribute to the long-term sustainability of a respected and impactful international charity.
As part of a small, ambitious and collaborative UK team, you will play a major role in shaping and developing the major donor programme, building meaningful relationships with supporters and seeing the tangible impact of your work on patients and communities.
The St John of Jerusalem Eye Hospital Group (SJEHG) is a UK-registered charity delivering expert eye care to the people of the Holy Land, regardless of ethnicity, religion or ability to pay. It operates through two locally-registered charities to provide services in East Jerusalem, the West Bank and Gaza.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Team Lead your responsibilities would include:
About you
To be successful in this role you will need:
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.
Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process
Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help.
Are you highly organised, confident in all forms of communication and known for your attention to detail? In this role, you’ll use your strong administrative and planning skills to keep events and community activities running smoothly, whilst providing reliable and proactive support to colleagues and volunteers. If you thrive in a busy environment, enjoy coordinating moving parts, and take pride in delivering work to a high standard, this could be the ideal next step for you.
As our Fundraising Assistant (Events & Community), you’ll be at the heart of supporting imaginative, meaningful and well‑run events that truly bring people together. Playing an integral part of the supporter journey — from planning the details to coordinating volunteers and supporting our fantastic local fundraisers — you’ll help create moments that matter and ensure every supporter feels valued from their first contact through to their thank‑you.
Working alongside colleagues and volunteers, you’ll help share inspiring stories, support the delivery of engaging activities, and play a part in connecting people to a cause that truly matters. Through each conversation, task and event you support, you’ll be contributing to St Nicholas Hospice Care’s mission to provide compassionate care to nearly 2,000 people each year.
This is a role for someone who enjoys variety and takes pride in providing reliable, well‑organised administrative support. One day you might be assisting colleagues with the logistics for a flagship event; the next, helping a community group with the practical steps needed to develop their fundraising idea. You’ll play a supportive role in building relationships, coordinating information, and helping to keep tasks moving smoothly — bringing your calm, friendly approach to every interaction.
You’ll be joining a supportive, enthusiastic fundraising team where your ideas are welcome, your development is encouraged, and your work genuinely makes a difference. You’ll see the impact of what you help deliver — in the smiles, stories and shared moments created at each event.
What you’ll bring:
Why join us?
You’ll be part of a supportive fundraising team, helping to deliver meaningful events and activities that raise vital funds—and celebrating the impact you help create every day.
Working for us
As an employee you will receive the following benefits:
• Opportunity for some home working
• Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)
• 25 days annual leave increasing with service (pro rata for part time employees)
• Enhanced Occupational sick pay scheme
• Home-made meals available in our onsite bistro
• Access to a group pension plan or continuation of NHS Pension (subject to criteria)
• Life assurance
• Free onsite parking
• Access to Blue Light Card scheme discounts
• Social events (such as photography group, quiz nights, picnics and more)
If you’re ready to grow your skills, take on new challenges, and play a key role in making hospice care possible… we’d love to hear from you.
The client requests no contact from agencies or media sales.
HR Advisor
We are seeking to appoint a HR advisor to join a small but very busy HR Team, working 37.5 hours per week.
The role will be home based but there will be a requirement to attend in person team meetings on a regular basis within the Preston area.
Do you want to make a difference every day? Do you want to contribute to change and improvement to a National Organisation?
Do you have resilience and adaptability and can you work effectively with a focus on customer service and care?
If yes, then we’d love to hear from you…
Position: 6698 HR Advisor
Location: Remote (with regular meetings in the Preston area)
Hours: Full time, 37.5 hours per week, Monday - Friday
Contract: Permanent
Salary: £32,375.00 per annum
Closing Date: 26th May 2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
The Role
As an HR Advisor you will be the first point of contact for HR queries providing advice and guidance to managers and employees on all employment matters.
Your role will support the HR Business partners:
About You
You will be educated to Level 5 CIPD and have an up to date understanding and application of employment related legislation and HR practices.
You will need:
If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.
In Return…
Benefits include:
About the Organisation
This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales. They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as HR, Human Resources, Personnel, People, HR Advisor, Human Resources Advisor, Personnel Advisor, People Advisor.
Please note this role is being advertised by NFP People on behalf of our client. #INDNFP
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Crisis Skylight Oxford Skylight, Old Fire Station, OX1 2AQ. Please note this is an onsite role
Job title: Homelessness Lead Worker (Structured Coach)
Contract: Permanent
Salary: £38,645 per annum
Crisis Skylight Oxford is located in the Old Fire Station in the centre of the city. Our team provide a one-to-one specialist housing led service to help people find and secure affordable housing. We offer person centred support and will help people with anything that will support them to end their homelessness, such as mental health and well-being, finances or finding employment.
The Old Fire Station building also accommodates a range of flexible arts spaces which are run by an independent arts company.
About the role
In this role you will carry your own caseload and be supporting people who are at risk of homelessness or experiencing homelessness into both the private rented sector and social housing.
You will be part of a supportive and established team who have knowledge and experience of accessing the PRS sector, completing housing assessments and budgeting plans.
The key to success will be your ability, as part of the Crisis team, to make collaborative, consistent and persistent relationships with each person you support and have good partnership working skills
About you, to be successful in this role you will have;
1. Experience of working within a relevant sector (e.g. homelessness, mental health, drug and alcohol treatment) and have good knowledge of relevant housing, homelessness and welfare legislation
2. Excellent understanding of supporting individuals experiencing multiple disadvantages
3. Understand of barriers and opportunities faced by people moving out of homelessness and into housing and securing positive outcome
4. Effective negotiation skills with the ability to mediate between parties who may have different priorities and to broker agreements
You may have experience in: Homelessness, Mental health, Drug and Alcohol or the Criminal Justice System.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 6th May 2026 at 23:59
Interview date and location: Friday 15th May 2026, in-person at Crisis Skylight Oxford, Old Fire Station, OX1 2AQ
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
For more information about our work please visit
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
The Head of Strategic Communications will lead strategic communications at ECU, building on our track record of shaping media narratives around the economy and working across multiple campaigns and programmes.
As our Head of Strategic Communications, you will devise and deliver impactful communications strategies to shape the way the UK media covers economic policy. You’ll help ensure that UK media debates are grounded in robust and innovative economic thinking and rise to the scale and urgency of current societal challenges.
If you believe that media and public debate on economics could be improved - and if you have the strategic communications track record to make that happen - then we would like to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer - Active Journeys
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Project Officer – Active Journeys
£29,835 per annum (pro rata for part time)
Ref: 167REC
Full time 30-37.5 hours per week – we are happy to talk flexible working
Base: Home based with hybrid working across Central Southern England
Contract: 12 month Fixed Term Contract (with view of extension or permanency subject to funding)
Disclosure: Enhanced DBS is required for this position as the post holder will be working with school and community groups in the region.
ABOUT THE ROLE
Team: Active Journeys, South and East
As Project Officer, you will work across a wide range of projects to support and enable more people to walk, wheel and cycle. This is a dynamic and varied role, providing flexible support to short-term projects and initiatives or support different stages of longer-term projects.
What You’ll Be Doing
This role is ideal for someone who enjoys taking on new challenges, where a workday never looks the same, and the opportunity to work with colleagues with a wide mix of disciplines.
The role involves undertaking in‑person work across the region. This includes regular travel and occasional work outside of core office hours.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
LIVING OUR VALUES
At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:
Always Learning – curious, open‑minded and committed to continuous improvement.
Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.
Taking Ownership – proactive, responsible and empowered to make things better.
Delivering Together – collaborative, transparent and motivated by shared success.
Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
Financial Benefits
Family Friendly Policies
ADDITIONAL INFORMATION
We're the charity making it possible for everyone to walk, wheel and cycle



As Southwark Cathedral’s Audience Development Coordinator, your main responsibility will be to monitor visitor numbers and build new audiences. Leading on impact and evaluation, you will develop strategies to attract new visitors, engaging existing audiences, and improve the overall visitor experience.
You will collaborate on projects related to the Cathedral’s marketing, visitor engagement and cultural events programme.
If you have experience in:
And are:
Then we would love to hear from you.
Main Duties and Responsibilities
· Develop and implement strategies to attract new audiences and deepen engagement with existing ones through various channels like social media, email, and events.
· Work with the Head of Engagement to improve the visitor experience to encourage repeat visits and positive word-of-mouth
· Work with the Communications Team to create and manage marketing campaigns to promote the Cathedral and its offerings
· Attend Cathedral public events and programming to gather relevant data and audience feedback
· Build creative and engaging forms of visitor feedback that captures qualitative and quantitative data key to the building of an audience-led Engagement programme
· Work with the Engagement team to plan and execute audience-led programming to attract visitors and enhance engagement, such as concerts, lectures, or tours, delivering on the new Engagement Strategy
· Track and analyse key performance indicators (KPIs) to measure the effectiveness of audience development efforts
· Work with other departments, including marketing, fundraising, and education, to achieve the Cathedral’s vision and mission values
· Working with the Head of Engagement, CFO and COO to manage budgets related to audience development activities
· Develop and implement an audience development strategy and an evaluation framework that aligns with the Cathedral's overall goals
· Lead on data and feedback analysis and the building of reports to inform key stakeholders and SLT of Cathedral programming
Closing date: 11.59pm on Wednesday, May 13th
Interviews are planned for Friday, May 29th
Introduction to the Cathedral
Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all.
The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.
Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.
Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.
The client requests no contact from agencies or media sales.
The Sutton Trust believe that every young person deserves access to the skills, networks, and opportunities needed to pursue their dream career. We deliver a suite of employability focused programmes which offer young people enriching professional experience in their chosen industry, and the work of our Programmes Officer is essential to this mission.
The Programmes Officer will play an integral part in the Employability team to help deliver on these initiatives and the long-term aims of the organisation. This role will primarily support the delivery of Pathways Online and Access Apprenticeships (delivered both online and in person), currently covering the Law, Banking & Finance and Engineering sectors. The officer will support programmes in 2 of the 3 sectors highlighted.
This role will sit within the Employability team, which is a subdivision of the Programmes team, led by the Head of Employability. The role will be line managed by the Employability Programmes Manager.
Main duties
Onboarding of new cohorts of students for our Pathways Online and Access Apprenticeships Programmes
Delivering both online and in-person events for students across the programmes. Duties include presenting activities, organising logistics, providing technical support, and encouraging student engagement
Be the main point of contact for students on the programme. Including leading on student comms (newsletter and info packs), responding to student enquiries and building relationships with beneficiaries to ensure that we are provide tailored and impactful support.
Using student data to monitor engagement and develop strategies to enhance engagement and participation
Maintaining and updating the Trust's CRM system (Salesforce) to ensure accurate beneficiary details and activity records.
Arranging and booking of student travel for in person events and work experience placements
Use our online platform (Sutton Trust Online) to drive student engagement through creating and updating content
Liaising with external stakeholders such as universities and employers to support logistical and administrative elements of programme delivery
Supporting on the creation of reports for funders and programme partners based on student engagement and feedback data
Providing administrative support to the Sutton Trust team as required across our suite of employability programmes
Responding to student facing inboxes and the Sutton Trust Helpdesk and phoneline to support with enquiries across the programmes team
Actively working to foster a positive safeguarding culture within all aspects of work
Other duties as necessary from time to time.
There is also future potential for the role to expand, encompassing additional programmes and industries as the Trust continues to grow
Person Specification
We welcome applications from individuals who have experience in:
Programme organisation and delivery, including planning, administration and logistics
Delivering engaging events for young people, ideally including presentation or facilitation skills
Providing guidance and support to beneficiaries on an ongoing basis
Writing impactful copy for communications such as newsletters and/or digital content
Managing data with CRM systems (e.g. Salesforce);
Analysing engagement data to generate insights and improve programming
Programme monitoring and evaluation, reporting, and administration;
Working within or an understanding of the not for profit sector and/or the higher education sectors;
We are also looking for an individual who:
Is confident in delivering both online and in person activities
Has strong organisational skills and the ability to prioritise tasks
Can build and maintain relationships with diverse stakeholder groups
Has excellent interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
Contract: Full-time, Permanent
Salary: £32,000-£34,000
Working location: Minimum of 2 office days per week
Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
DBS check may be required
Interviews
Applications should reach us by 23:59, Monday 4th May, with first round interviews held over Zoom on Wednesday, 13th May, and second round interviews held at our London offices on Wednesday, 20th May.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.