Customer accounts officer jobs

Internal Job Title: Sanctuary Support Coordinator

Hours: 35 hours per week (full time). 

Location: Home-based focussed around Cardiff and Newport, with regular travel across Wales and occasional travel to England. 

Contract: Currently funded until December 2028. 

Salary: £36,191. 

About us 

Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong. 

Our Seeking Sanctuary project is a Wales-based initiative delivering innovative housing solutions and community-led support for people seeking sanctuary. We combine community hosting, tenancy-based housing, and advocacy to help build a Nation of Sanctuary. 

About the role 

Reporting directly to the Sanctuary Manager, you will be responsible for the day-to-day delivery of our accommodation pathways, ensuring the best possible outcomes for destitute migrants and newly granted refugees. 

This is a dynamic, frontline casework role that spans three core areas of our housing provision: 

• The Hosting Project: Supporting people seeking sanctuary who have no recourse to public funds by giving them a welcoming, safe place to stay in the home of one of our volunteer hosts. 

• Refugee Lodgings: Helping to provide a safe and supported housing option for newly granted refugees at risk of homelessness by matching them with people who have a spare room. 

• Transitional Housing: Providing vital tenancy sustainment support for newly granted refugees transitioning into our shared accommodation properties. 

About you 

We are seeking a dedicated, highly organised, and empathetic professional with proven experience working directly with people experiencing homelessness, particularly asylum seekers and forced migrants. 

You will have a strong working knowledge of the housing system, the UK welfare system (including Universal Credit and Housing Benefit), and how to support people to access their entitlements. Because this role requires managing complex casework and navigating cultural nuances, you must possess strong interpersonal skills, particularly when working with vulnerable people or those with English as a second language. 

If you are a creative problem-solver who is passionate about empowering refugees and building sustainable housing pathways, we want to hear from you. 

Benefits 

• 29 days annual leave, 3 of which are fixed between Christmas and New Year. 

• This is in addition to bank holidays and pro-rata if part time. 

• After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time. 

• We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am - 3pm, with employees able to flex their working day around these. 

• Any flexibility is at the discretion of the line manager and relevant senior manager. 

• As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment. 

• We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support. 

• We offer a cycle-to-work scheme. 

How to apply 

If this sounds like the opportunity for you, please read the attached job description and fill out the application form, describing your capabilities for each of the numbered points in the person specification. 

Interviews will provisionally be held on Thursday 11 June

Coastline Housing is partnering exclusively with Robertson Bell in the search for a Head of Finance Planning & Control.

 Coastline is a values-driven housing association committed to delivering high-quality homes and services across Cornwall. With a strong focus on financial sustainability, customer-first service, and continuous improvement, the organisation is building a data-driven and forward-thinking finance function to support its long-term corporate plan.

The Role

The Head of Finance Planning & Control is a senior leadership role within the Finance & Performance team, reporting directly to the Director of Finance. You will lead on financial planning, treasury management, and tax strategy, while ensuring robust financial controls and high-quality insight to support strategic decision-making across the organisation.

Key responsibilities include:

• Lead the Group’s financial planning function, ensuring accurate and timely business and rent plans to inform strategic decisions.
• Oversee treasury management, ensuring compliance with funding agreements and proactive management of debt, cashflow, and security.
• Support the Director of Finance in securing appropriate funding to meet organisational needs.
• Lead tax planning activities, ensuring compliance while optimising financial efficiency.
• Ensure all regulatory returns are completed accurately and on time.
• Provide financial support to development activities in partnership with the
• Development Finance function.
• Oversee purchase ledger operations and ensure robust financial systems and controls are in place.
• Drive continuous improvement of financial processes, policies, and systems.
• Partner with stakeholders across the organisation to deliver meaningful financial insight and support effective decision-making.
• Contribute to the development of a data-driven, high-performing finance team.
• Deputise for the Director of Finance and support the wider Senior Management Group as required.

Candidate Requirements

We are seeking a strategic, technically strong, and collaborative finance professional with:

• A recognised professional accountancy qualification (ACCA, CIMA, ICAEW, CPFA or equivalent).
• Proven experience in long-term financial planning and treasury management.
• Strong understanding of financial accounting principles, tax, and regulatory requirements.
• A track record of improving financial processes, systems, and controls.
• Experience managing and developing high-performing teams.
• Strong analytical and problem-solving skills, with the ability to interpret and communicate complex financial information.
• Advanced Excel and financial systems proficiency.
• The ability to build strong relationships with a wide range of stakeholders across the organisation.

Desirable:

• Experience within the housing association or public sector environment.
• Exposure to development finance activities.

Benefits

Coastline offers a competitive and attractive benefits package, including:

• Electric car scheme.
• Relocation package available for candidates moving to the area.
• Generous pension contribution of 8%.
• Flexible and hybrid working options.
• The opportunity to work in a values-driven organisation making a real impact.

Location

Based at Coastline House in Cornwall, with hybrid working 3 in the office.

Does every child have the right to "sparkle"? We think so.

At Thriving Through Recreation, we believe that equitable access to hobbies, sports, and the arts is a fundamental part of growing up. We work with children and young people navigating social, emotional, or educational difficulties, helping them find and fund the activities they love in their own communities.

We are looking for a proactive, empathetic, and highly organised Activities Support Co-Ordinator to join our team.

The Role

Working directly with our CEO, you will be the engine room of our Activities Support Programme. This is a primarily remote role, but because our heart is in the community, you must be based in Cambridgeshire to facilitate local connections and occasional travel within the county.

Your day-to-day will involve:

• Connecting: Triage and assess applications, building relationships with families and referring professionals to understand a child’s unique needs.
• Vetting: Conducting risk assessments and due diligence to ensure every activity provider we partner with meets our gold-standard safeguarding requirements.
• Facilitating: Managing the "matchmaking" process—finding the right club, negotiating payments, and tracking the budget.
• Evidencing: Collecting the stories and data that prove our impact, helping us grow and reach more young people.

Who You Are

You are someone who balances a big heart with a sharp eye for detail. You understand that "equity" means doing whatever it takes to level the playing field.

• Experienced: You have a background in social work, youth work, teaching, or a related field. You’ve worked with families facing disadvantage, and you know how to navigate complex family difficulties.
• Qualified: A degree or certification in Social Work, Youth Work, Education or a related field.
• Safeguarding Savvy: A deep understanding of safeguarding principles and child protection procedures.
• Independent: You’re comfortable leading frontline operations autonomously and can manage a budget with precision.
• A Multitasker: Ability to manage a budget, family case load and calendar without breaking a sweat.
• A Great Communicator: Whether you’re on a video call chatting with a parent and child about finger painting or liaising with a local activity provider, you can adjust your style to build rapport instantly.
• Local Knowledge: As a resident of Cambridgeshire, you’ll use your local insight to help expand our reach across the county.

Why Join Us?

• Be a Pioneer: You’ll be instrumental in shaping the future of a rapidly growing charity.
• Impact-Focused: You will see the direct results of your work as children gain confidence and thrive through recreational learning.
• Flexible & Inclusive: We offer remote working and value your unique journey. We encourage applications that evidence these requirements through paid or unpaid roles, as well as personal and professional experience.

Thriving Through Recreation is committed to safeguarding and promoting the welfare of children. All short-listed applicants will need to submit a Safeguarding Self-Declaration Form, and all appointments are subject to an enhanced DBS check and satisfactory references.

Contract Type: X1 Permanent and X1 FTC for 13 months

Interviews: Assessment centre - 19th May 2026 - 3pm-5.30pm in our Glasgow office.

We’re looking for a highly organised and detail-focused Funding Management Administrator to join our team. This is a vital role at the heart of our operations—supporting the smooth and accurate management of funding so we can continue delivering life-changing opportunities for young people.

You’ll play a key role in preparing funder claims, working with financial and payroll data, and maintaining accurate records across our systems. From auditing timesheets and raising invoices to coordinating meetings and managing documents, you’ll bring structure, accuracy and consistency to a fast-paced environment.

What you’ll bring

• Strong Excel skills and confidence working with data and reporting
• Great attention to detail, with the ability to work quickly and accurately under pressure
• Good organisation skills and the ability to manage multiple priorities

Every detail you check and every process you support helps unlock funding that changes young lives. You’ll be part of a collaborative, inclusive team where your work truly matters.

We know not everyone ticks every box—if this role sounds like you, we’d love to hear from you.

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Funding Management Administrators? 

Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Funding Management Administrators! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Are you a senior income generation leader ready to build something joined‑up, ambitious, and sustainable?

We’re looking for a Head of Income Growth to lead integrated fundraising, marketing, and communications across the Age UK Oxfordshire group, helping deliver our Strategy to 2030: For a fairer later life. This is a new, pivotal leadership role. Working closely with the CEO, you’ll bring clarity, focus and momentum to how we grow income, strengthen our public profile, and deepen relationships with supporters, volunteers, and communities.

Location; Hybrid (minimum 3 days a week in the Abingdon Office)

Contract; Permanent

Hours; Full time, 35 hours a week (0.8FTE to be considered)

Salary; circa £55,000 per annum

What You’ll Do:

• Lead the development and delivery of a clear, evidence‑based income growth strategy, diversifying, and growing income streams
• Hold overall accountability for fundraising, marketing and communications, ensuring they operate as a coherent, integrated system
• Grow and engage our community of supporters, donors, volunteers, ambassadors and advocates, increasing participation and long‑term value
• Use data, insight, and performance discipline to improve return on investment and keep a clear grip on income and engagement
• Lead, develop and inspire a multi‑disciplinary team, building confidence, capability, and shared ownership of results
• Act as the charity’s most senior income and external‑engagement lead, working with trustees to raise profile, credibility, and influence

What You’ll Bring:

• Substantial senior‑level experience in income generation, marketing, communications, or supporter growth, ideally across more than one discipline
• A strong track record of developing and delivering income or growth strategy aligned to organisational purpose
• Experience leading and integrating teams to deliver measurable results
• Confidence using insight, data and evidence to inform decisions and report performance at leadership and Board level
• Excellent communication and influencing skills, with the ability to build trust across staff, volunteers and trustees

This is an exciting opportunity to shape a new, senior role in a trusted, forward‑thinking local charity with an appetite for change. If you’re motivated by impact, clarity, and collective success, we’d love to hear from you.

This new role is an investment and will lead a step‑change in line with our Underpinning Principles (above) and staff‑expressed appetite for clearer, more joined‑up external engagement. The postholder will lead on two strategic priorities:

·To diversify and grow income by strengthening our public profile, propositions, and routes to support.

·To increase voluntary support by growing and energising our community of supporters, volunteers, and ambassadors.

Interviews. First interviews will be held on Tuesday 2nd June, with second interviews being held on Tuesday 9th June.

Job Purpose:

Working closely with the CEO to ensure the charity’s ambitions, as described in the Strategy to 2030 and the 2026–27 Plan on a Page are delivered, the role holder will proactively lead integrated fundraising, marketing, and communications work. The role is pivotal in aligning planning and tactical decisions to build a sustainable income engine, strengthening the charity’s profile, performance, and impact at scale.

Role Description

1.Income strategy and delivery

Lead the development and delivery of a clear, evidence‑based income growth strategy, diversifying and growing income streams to deliver the charity’s agreed income ambitions and reduce reliance on any single source.

2.Integrated fundraising, marketing, and communications

Hold full accountability for all fundraising, marketing and communications activity, ensuring strategy, brand, propositions, campaigns, and channels are integrated, coherent and focused on measurable impact.

3.Supporter growth and engagement

Grow and deepen relationships with supporters, including donors, volunteers, ambassadors and advocates, increasing participation, loyalty, and lifetime value in line with our strategic ambitions.

4.Insight, data, and performance discipline

Use insight, data, and performance management to inform decision‑making, strengthen propositions, improve return on investment, and give the CEO and Board a clear grip on income and engagement performance.

5.Leadership, culture, and capability

Lead and line‑manage all fundraising, marketing and communications staff, setting clear priorities, expectations and accountability, and building a confident, high‑performing culture aligned with the organisation’s values and Principles.

6.Organisational leadership and profile‑raising

Act as the organisation’s most senior income and external‑engagement leader, working closely with the CEO and trustees to raise the charity’s profile, influence, and credibility, contributing actively to collective leadership and strategic delivery.

The above list is comprehensive but not exhaustive. You will be expected to undertake other responsibilities, reasonable and relevant to the role.

NB. The postholder is expected to ensure full compliance with Charity Commission guidance and the Fundraising Regulator’s Code of Fundraising Practice, and to apply recognised sector best practice in all fundraising, marketing and communications activity, safeguarding public trust, the charity’s reputation, and regulatory standing.

Person Specification:

Qualifications

a)Educated to degree level or demonstrable equivalent (i.e. capacity to learn at pace, analyse information, apply insight, exercise judgement, and sustain delivery through complexity and challenge).

b)Professional qualification in a relevant field (e.g. fundraising, marketing, communications), and membership of a relevant professional body (e.g. IoF, CIM)

Desirable: Evidence of accredited continuous professional development (Level 7), e.g. digital transformation, data‑led growth, commercial strategy.

Experience

c)Substantial senior‑level experience across most areas of income generation, including at least two from:

·voluntary income (e.g. trusts & foundations, legacies, individuals, community)

·marketing and communications

·supporter or audience growth and engagement

·digital fundraising or campaigns

·brand, proposition, or programme development

d)Proven experience of successfully leading multi-disciplinary teams and managing people, including line management and leadership through influence/matrix working to deliver shared outcomes.

e)Experience demonstrating a strong understanding of integrated income and engagement models, with proficiency in leading fundraising, marketing, and communications as a joined‑up system rather than discrete functions.

f)A proven record of developing and implementing income or growth strategy aligned to organisational purpose, values and long‑term direction, including delivering measurable results or step‑change improvement.

Desirable: Demonstrable success delivering income growth, diversification, or transformation in a VCSE or mission‑driven organisation operating at scale.

Knowledge

g)Strong grip of contemporary fundraising, marketing, communications models, inc. audience‑led growth, brand‑led fundraising, digital, data‑driven approaches.

h)Knowledge of the regulatory, ethical and governance framework for fundraising in the UK, inc. Charity Commission guidance and Fundraising Regulator’s Code.

i)Knowledge of risk management, public trust considerations, and safeguarding principles as they apply to fundraising, communications, public‑facing activity.

j)Awareness of current VCSE sector trends, income challenges and emerging best practice in income generation, supporter engagement and profile‑raising.

Desirable: Authoritative knowledge level in one or more specialist areas e.g. major giving, digital fundraising, brand and communications strategy, income diversification

Skills

k)Strategic and analytical thinking skills, with the ability to set direction, prioritise effectively and translate strategy into delivery at pace.

l)Excellent communication skills, including the ability to present complex information, develop compelling narratives and write credible Board‑level papers.

m) Advanced interpersonal and influencing skills, able to build strong relationships, collaborate across functions and influence stakeholders, including trustees.

n)Excellent organisational and planning skills, including leading and delivering programmes of work, managing competing priorities and meeting deadlines.

o)Advanced people leadership and team development skills, including leading high‑performing teams through change, integration, and growth.

p)Strong capability in using data, insight, and evidence (e.g. income metrics, ROI, pipeline performance, benchmarks) to plan, monitor, report and make decisions.

q)Ability to establish professional credibility quickly and operate effectively with staff, volunteers, managers, and trustees across the organisation and externally.

r)High-level of self‑awareness and commitment to continuous professional and personal development.

s)Commitment to justice, equity, diversity and inclusion (JEDI) and understanding of how this informs ethical, inclusive fundraising and communications.

t)Confident user of MS Office applications, with the capacity to master CRM, digital fundraising platforms and insight or marketing systems (e.g. Donorfy, Just Giving)

You are expected to commit to the vision, mission, and values of the Age UK Oxfordshire group, and be keen to learn / develop new skills and take on challenges. 

Apply now and help us build sustainable income to support a fairer life for older people and carers in Oxfordshire.

Prisoners Abroad is a small but powerful organisation supporting people through some of the most isolating and traumatic experiences imaginable. Whether it’s someone surviving a prison sentence overseas, returning to the UK with nothing, or a family facing the distress of having a family member imprisoned abroad, your work here will have a direct and lasting impact.

A fantastic opportunity has opened up to manage and grow a well-established major donor programme, developing relationships with high-net-worth individuals, craft compelling cases for support, and deliver thoughtful stewardship that makes donors feel truly valued and connected. You’ll also have the chance to shape how we grow our pipeline, with support from a team that values creativity, emotional intelligence and collaboration, so plenty of opportunities to get creative and make your mark.

With experience of securing 4–5 figure gifts and a flair for building meaningful relationships, you’ll be a confident communicator with strong writing skills, and you’ll enjoy using insight to create personal donor journeys that inspire generosity.

To apply for this position, please read the job pack which provides lots of information about the charity, the role and how to apply.

The deadline for applications is 10am Tuesday 5th May, however we will be reviewing applications as we receive them, so please apply when you are ready and you may be contacted about your application before the closing date. To ensure inclusivity, all applications received up to the closing date will be considered equally.

If you have any questions about the application or recruitment process, our contact details can be found in the job pack. 

Age UK Westminster (AUKW) is the leading charity for older people in the City of Westminster supporting the over 50s in aspects of later life including, loneliness, isolation or poverty, by delivering vital advice, befriending, group activities, digital inclusion and practical services to thousands of older people.

Join our senior management team at Age UK Westminster as the Head of Services. We seek a dynamic and innovative leader to further our progress in supporting older people.

The ideal candidate will have a proven track record in strategic planning and service development, as well as fostering partnerships with local stakeholders, including statutory bodies.

Essential qualifications include strong staff management and project development experience, knowledge of older people’s services, adeptness in external liaison and quality assurance, and excellent communication skills.

If you are passionate about making a difference and have the experience we need, we would love to hear from you.

Due to the large number of applicants, we regret we shall not be able to write personally to applicants who are not shortlisted. Therefore, if you have not heard from us, please presume that on this occasion your application has been unsuccessful.

Age UK Westminster is an equal opportunities employer. We encourage applications from all sections of the community.

Are you ready to make a difference where it matters?

Join us in shaping the future of local Church life
The Diocese of Gloucester is launching a bold and visionary initiative to strengthen the life and mission of our local churches. We are seeking three exceptional individuals to join our growing network of Deanery Operations Leaders—one each in Forest, Tewkesbury and Winchcombe and Severn Vale Deaneries.

This is not just a job. It’s a calling to serve, to lead, and to build something new. If you are a highly skilled professional seeking purposeful work, or an emerging leader looking to grow your capabilities in a dynamic, multi-disciplinary environment, this is your opportunity to shape the future of the Church of England at the local level.

We are looking for a Digital Marketing Specialist to join the British Psychological Society’s friendly and professional Marketing team. In this role, you’ll support the delivery of impactful digital marketing activity that enhances the Society’s visibility, appeal and growth. It’s a great opportunity to help shape how a membership charity connects with its audiences across digital channels, as we continue to strengthen our digital capabilities.

About the Role

As Digital Marketing Specialist, you’ll play an equally important role across two core areas: paid digital advertising and email marketing, working closely with colleagues across channels. This is a hands-on role for a confident digital marketer who combines data, creativity and channel expertise to grow awareness, engagement and conversion across our products, including membership, professional registers and CPD.

You’ll own our Google Ads activity (including Ad Grants), run paid social campaigns, and manage our external agency across Meta, LinkedIn and TikTok – leading the work, reviewing performance and ensuring activity delivers against strategy.

You’ll also plan and deliver targeted email campaigns and automated journeys, writing compelling copy that drives member acquisition, retention and engagement.

Insight is central to the role: you’ll set up tracking, build reports, turn performance into clear recommendations and continually optimise activity. You’ll bring strong PPC expertise and SEO awareness (essential), solid email and copywriting skills, and an interest in using new tools - including AI - to work smarter and deliver impact.

What we’re looking for

We’re looking for an experienced digital marketer with proven hands‑on experience in paid media / PPC and email marketing.

You’ll be confident managing campaigns across Google Ads (including Ad Grants) and paid social platforms such as Meta, LinkedIn and TikTok, with a sharp eye on budget optimisation and return on advertising spend. You collaborate well with creative teams and external agencies, stay ahead of platform changes, and can translate performance data into actionable insight for a range of audiences.

You’ll bring strong working knowledge of Google Analytics, campaign tagging, conversion tracking and audience segmentation, alongside experience delivering email marketing campaigns and automated journeys. You’ll have a good understanding of SEO, landing page optimisation and GDPR best practices, and the ability to write clear, engaging copy across platforms.

Highly organised and collaborative, you’ll be comfortable owning multiple workstreams and combining analytical thinking with creativity. Formal marketing qualifications (particularly Google Ads certifications), CRM experience, familiarity with AI tools, and an interest or background in psychology would be an advantage.

Why Join Us?

We have a friendly, supportive and values led working culture with an excellent benefits package that includes:

• Agile & flexible working
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme 
• Life Assurance 
• Discounts scheme with national organisations

 How to apply

The closing date for applications is 11:59pm on Sunday 17th May 2026. To apply, please submit your CV and a covering letter detailing how you meet the criteria in the job profile. Please note that applications without a cover letter will not be considered.

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date. If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission they are looking for a Fundraising Manager focused on trusts and grants who will cultivate a pipeline of opportunities and ensure an excellent funder experience, to provide Sight Scotland with sustainable income.  

The Trusts and Grants Fundraiser is a new role brought in to support with this growing income stream. This is an initial 2 year fixed term contract with the potential to become a permanent position.

The fundraiser will work beneath and with the Fundraising Manager – Trusts to develop trust income. Specifically the post holder will manage the small trust portfolio, support with reporting on KPIs and impact, create engaging cases for support, and support the Manager with various tasks, freeing them up to develop larger, strategic bids.

This role would suit someone who has experience of trusts and grants, either at an officer or fundraiser level, who can demonstrate experience of developing a trust and grants pipeline, creating compelling applications and directly delivering income success.

Application notes

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment using the details within the Candidate Pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

If you need assistance with downloading the pack, please contact the THINK Recruitment team for support.

Closing date for applications: Midnight Tuesday 19th May 2026

Interviews are expected to be held on Thursday 28th May 2026

Scottish Opera is Scotland’s national opera company and the country’s largest performing arts organisation. Founded in 1962 to make opera accessible to all, the company presents productions of international acclaim, from early works to world premieres. Performances are designed to be inclusive, with supertitles, audio-described and dementia-friendly shows, free and discounted tickets for under-26s, refugees, asylum seekers and schools, and touring productions reaching communities across Scotland.

The charity has developed their fundraising strategy and identified corporate partnerships as clear area of growth and potential. As a result they are bringing in this brand-new role to provide dedicated capacity and focus. The post holder will proactively develop the corporate pipeline, securing new partners and provide excellent account management to existing, valued partners.

It is an exciting time to join Scottish Opera. They have invested in the fundraising team, there is organisation-wide support for fundraising, and many opportunities to engage potential partners across their annual programme.

This role might be for you if have broader fundraising experience, and are looking to specialise in corporate fundraising, are an experienced corporate fundraiser looking to step up to a manager level role.

Working within an arts and culture charity would be helpful for the candidate to have but isn't essential.

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitmen to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.

Closing date for applications: Midnight Tuesday 19th May 

Interviews are planned for 27th and 28th May (Stage 1) and 2nd and 3rd June (Stage 2) 

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Country Director will provide dynamic leadership and management to develop and deliver Muslim Aid ‘s strategy in Sudan, with a focus on leading and building a high-performing, diverse team and developing strong relationships with external stakeholders that are critical to the organisation’s growth and reputation in the country.

About the Role:

1. Ensure the country office’s programme strategy is responding to the country’s critical development and humanitarian needs, and is also aligned to organisation’s global strategy, mission and values.
2. Enhance Muslim Aid’s reputation and brand through maintaining positive relationships  other stakeholders, including government, donors, UN bodies, other INGOs, and local NGOs.
3. Identify areas for capacity building with partners such as, organisational management, gender mainstreaming, human resource management, financial management, governance, etc.
4. Line manage the country team and the work in the country which will include staff, budgets, funding (both institutional and local) and ensure programme delivery in accordance with Muslim Aid policies and procedures.
5. Proactively seek new opportunities for funding of projects through in-country and external relationship building with stakeholders including the bilateral and multilateral development partners and the submission of self-sustainable programme initiatives.
6. Ensure that there is an adequate analysis of the risks which could impact on Muslim Aid’s operations in Sudan and to evaluate the risk appetite of the Sudan Country Office.

About You:

To be successful in this role, you will need:

1. Proven experience working internationally in development and/or humanitarian sector.
2. Experience in a project or programme management capacity
3. Knowledge, experience and appreciation of the dynamics of local NGO’s and community based development practices.
4. Proven experience in monitoring and evaluation of programmes; use of quantitative and qualitative research data collection in support of programme development
5. Experience of managing security, risk and legal compliance in the INGO sector.
6. Excellent communication and team working skills, with the ability to build good relations both internally and externally.

Why you should apply:

Join Muslim Aid as our Country Director Sudan and take on a pivotal leadership role in shaping and delivering our strategic vision in a complex and high-impact context. You will lead and inspire a diverse, high-performing team while strengthening key relationships with partners and stakeholders essential to our growth and reputation in the country. If you are driven by strategic leadership, team development and building meaningful partnerships to support impactful humanitarian work, apply now to make a lasting difference in Sudan.

Benefits you will enjoy working for us:

• 22 days annual leave
• Medical benefits in line with MA-UK local medical benefit policy
• One-off relocation allowance*
• One-off baggage allowance*
• Hardship allowance*
• Unaccompanied allowance*
• Accommodation allowance* (or in line with MA-UK accommodation policy for local staff)
• Rest and Recuperation (R&R)*
• Two home visits per year*

Please note: Benefits marked (*) are applicable only where the successful candidate is required to relocate to Sudan.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Pre-employment Checks:

Due to the nature of our work with children & vulnerable communities, Muslim Aid operates rigorous safeguarding and PSEA procedures in our recruitment process. We are committed to the prevention of sexual abuse, exploitation and adopt a zero-tolerance approach to SEA, as a result, any employment with Muslim Aid is subject to the following checks prior to your start date:

• Satisfactory professional references, including safeguarding specific-enquiries.
• Criminal records check, including a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check where applicable
• Proof of eligibility to work in the national location for this role. 

We will do everything possible to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

The Corporate Partnerships Manager sits within an ambitious and forward-thinking Fundraising & Communications team at an exciting point of growth, as we develop. This is a pivotal role for someone who is motivated not only by stewarding and deepening existing partnerships, but by actively driving new business and unlocking fresh opportunities for impact.

Based in Westminster, at the heart of power and industry, we are uniquely positioned to connect with businesses and organisations whose employees encounter the reality of homelessness every day—on their commute, on their lunch break, and on the streets around them. This role offers a powerful opportunity to inspire those organisations to take action, providing meaningful ways for them to respond to an issue that is visible on all our doorsteps.

We are looking for a dynamic and strategic relationship-builder who can both nurture a strong portfolio of current corporate supporters and proactively identify, secure, and grow new partnerships aligned with our mission. The successful candidate will play a central role in shaping and expanding our Corporate Partnerships function, with significant scope to influence direction, test new ideas, and deliver meaningful income growth.

This role will suit someone ambitious, creative, and results-driven—someone who thrives on developing compelling propositions, spotting opportunities, and turning them into long-term, high-value partnerships. You will bring a strong track record in corporate fundraising or partnerships, alongside a solutions-focused mindset and the confidence to translate sector best practice into tangible results. And you’ll be passionate about creating partnerships that deliver real social impact.

Salary: £44,181 - £50,461 (Scale Points 29-35)
Closing Date: Sunday 10th May
Interview Date: Tuesday 19th May

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Terms & Conditions:

Start date: ASAP

Salary: £27,383 per annum (inclusive of £3,990 Southeast Weighting)

Location: Hybrid with 3 days in the London office (Patshull Road)

Working hours: Full time: 35 hours per week

Contract: Permanent

Job Description:

We are seeking a meticulous and proactive Finance and Office Administrator to assist with our financial transactions and ensure the smooth running of our office operations. The ideal candidate will be interested in learning  and finance and administrative functions and skills, have good organisational skills and the ability to multitask in a dynamic environment. 

Key Responsibility Areas 

1. Finance Administration
2. HR Administration
3. Office Administration 

For the full job description, please download the recruitment pack.

Person Specification:

Skills and Experience 

• Education: Minimum of GCSEs in Mathematics and English or equivalent
• Experience: Some demonstrable administrative experience 
• Software Skills: Microsoft Office Suite. 
• Organisational Skills: Good multitasking abilities and attention to detail. 
• Communication Skills:  Good written and verbal communication skills. 
• Problem-Solving: Ability to identify issues and implement effective solutions. 
• Confidentiality: Maintain high levels of discretion and confidentiality. 

Personal Attributes and Other Requirements 

• This role has been designed for someone who wants to learn and develop new skills and includes training. We would encourage applicants who align with this to apply. 
• Commitment to the core values and ethos of Women in Prison, including social justice and feminism. 
• Commitment to anti-discriminatory practice and equal opportunities and an ability to apply awareness of diversity issues to all areas of work.