Customer support jobs

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you.

We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.

The Role

As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:

 •  Lead and coordinate the daily operations of two Crisis Café sites.

 •  Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.

 •  Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.

 •  Build strong partnerships with local services, promoting the Café and its impact.

 •  Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.

This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.

What You’ll Bring

We’re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations.

Essential Skills and Experience:

 •  Proven ability to support individuals in crisis, helping them develop self-management strategies.

 •  Experience managing small teams and volunteers.

 •  Strong understanding of mental health services and the recovery approach.

 •  Excellent communication and administrative skills. 

Desirable Skills:

 •  Mental Health First Aid or Suicide Prevention training.

 •  Knowledge of national suicide prevention strategies.

 What We Offer

· A supportive and collaborative work environment.

· Opportunities for professional development, including training and supervision.

· The chance to make a tangible difference in the lives of individuals experiencing mental health crises.

· Flexible working

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Paid time off for medical appointments

· Staff away days and socials

Shifts include evenings and weekends across two locations:

 Hampton Road, Twickenham, TW2 5QB

 Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB

Apply Now

If you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!

We are actively interviewing for this role. 

The successful candidate will need to undergo an Enhanced DBS check.

Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.

Let’s build a stronger, healthier community together.

Harrogate, North Yorkshire – with some travel across the Yorkshire region

We offer hybrid working.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Communications Manager (to Executive) you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

The Communications Manager (to Executive) is responsible for what, where and how the Chief Executive, Directors (collective referred to as ‘Directors’ from this point forward) and members of the Board of Trustees communicate about the charity to employees, volunteers and supporters.

You will enable charity leaders to convey and reinforce consistent messages to build reputation and trust in both the charity and the leadership of the charity.

As Communications Manager (to Executive), you will be responsible for Directors’ communication about the charity and its:

- purpose

- brand

- public affairs

- reputation (including crisis management and responses to complaints)

The role holder will help to identify communication gaps and opportunity, working with Directors to address these through a communication plan.

You will plan, agree, draft and support Directors to deliver proactive thought-leadership.

Specifically, you will:

· Develop and agree a bespoke internal/external communication plan for Directors, reflecting both their shared, collective role in leading the charity.

· Optimise existing, and develop new, communication channels to enable Directors to reach new audiences and reinforce messages to existing audiences.

· Identify corporate developments, projects and initiatives that will benefit from Director communication and work with project/initiative leader(s) to ensure a planned, aligned and integrated approach to key messages and their delivery.

 

Brand

· Ensure the charity’s brand, strategy and purpose is accurately and proactively reflected in all messaging and content which quotes or is on behalf of Directors.

· Reflect the charity’s tone-of-voice, taking a plain-English approach to communication by avoiding technical terms, jargon and acronyms.

 

Process and Governance

· Ensure Directors are advised about potential PR and communication opportunities and can consider and input before they are committed to.

· For proactive communication, diarise approval time in Directors’ diaries and provide Executive briefings and content well in advance (giving weeks’ rather than days’ notice) so that there is plenty of time for Directors to review, adapt and approve before the deadline or event.

· Where reactive opportunities (e.g. tv and radio interviews) are available, ensure the relevant Director has adequate notice and time to prepare, negotiating longer timeframes on their behalf where this is possible and necessary.

About You

To be considered for this role, you will need:

· To be educated to degree level or equivalent.

· To have achieved a recognised professional qualification which demonstrates an ongoing commitment to learning and development.

· To have demonstrable experience of effective PR management, preferably with a not-for-profit organisation.

· To be experienced and confident working with and advising an organisation’s most senior leaders.

· To have clear experience of having embraced organisational change and transformation, and of helping colleagues and team members to do likewise.

· To have extensive experience of successfully prioritising projects, activities and work so that those activities that will have greatest strategic impact are delivered first and foremost.

· To have proven communications acumen with the ability to manage a budget.

· To have excellent collaboration, prioritisation and communication skills.

· To have Integrity and discretion when handling privileged information.

· To have the ability to plan own workload and manage that of others, on time.

· To have excellent written and verbal communication and influencing skills, with a strong background presenting complex information, simply and effectively to a range of audiences.

· To have excellent networking, influencing and relationship management skills, with the ability to inspire and motivate others, as well as the confidence and personal authority to work with external organisations.

· To be a dedicated and respected team player creating effective working relationships with others.

· To be highly comfortable working with challenging and changing environments.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 30 April 2026. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us.

The Head of Public Fundraising will lead the design and delivery of a mass audience fundraising strategy for The Children’s Trust. Taking a supporter centred approach, the postholder will lead a team of individual giving and relationship fundraisers to generate income through the strategic and long-term engagement of new and existing supporters.

The role will include setting and delivering income and expenditure budgets across individual giving, legacy, events, community and partnerships income streams as well as evaluating new opportunities for voluntary income growth.

The postholder will play a key part within the Fundraising, Retail and Communications directorate and champion fundraising across the organisation.

This role is not open to sponsorship.

Staff benefits include shuttle bus, and more… Read more below.

Role Requirements

• Develop, implement and monitor a fundraising strategy across all public fundraising areas aligned to the voluntary income strategy.
• Working with the Director of Fundraising and Communications, set income and expenditure budgets, agreeing activities and initiatives to deliver these budgets ensuring. cost control regular forecasting and taking corrective action to achieve budgets. 
• Establishing and monitoring KPIs and quality standards for the Public Fundraising team 
• Review and build on The Children’s Trust supporter journey, ensuring that all supporter relationships are strengthened and that donors are engaged on many levels.
• Review and revise The Children’s Trust case for support, working with the Head of High Value Philanthropy to develop appeals and/or products relevant for different audiences.
• Using a donor centred approach, explore opportunities to maximise income growth and long-term relationship development.
• Work with Senior Events and Partnerships Manager and Senior Individual Giving Manager to strengthen relationships and cross-team working within the Public Fundraising team with a view to maximising supporter engagement and fundraising opportunities. 
• Lead the team to create a supporter-focussed plan to refine assumptions around product offerings and audience needs. 
• Using CRM principles, work with senior managers to optimise acquisition planning, and channels and campaigns within agreed budgets.
• Build and strengthen internal relationships across the organisation to co-produce fundraising propositions and ensure that budget relieving, organisational priorities are at the centre of all fundraising relationships.
• Work with Heads across the Fundraising, Retail and Communications Directorate to manage relationships, scope of work and overall budgets when commissioning external data analytics, creative and media agencies. 

Interview Date:

1st Stage - w/c 27th April 2026

2nd Stage - w/c 4th May 2026

PLEASE READ CAREFULLY – ‘How to Apply’

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

About Us

The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty) – places where we want nature and people to flourish together. These living, protected landscapes are vital to the UK’s nature recovery, climate resilience, sustainable farming and wellbeing.

We work collaboratively and inclusively to ensure these treasured places are protected, restored, and accessible to all. Our policy work is central to this mission – and we’re looking for a proficient and motivated individual to help shape and drive it forward.

About the Role

As a Nature-based Solutions Officer you will support the delivery of the National Landscapes Association’s Nature-based Solutions programme, working closely with the Head of Nature-based Solutions to develop projects, partnerships and investment opportunities across the National Landscapes network.

You will help build a strong pipeline of investable nature-based solutions projects, support National Landscapes teams to design, develop and deliver high-quality initiatives aligned to national policy and market opportunities.

You will play a key role in translating strategic ambition into practical delivery, providing coordination, technical support and stakeholder engagement across a range of projects and programmes.

About you

We are looking for someone who is;

• A dynamic and enthusiastic team player, someone who is up for a creative challenge and will work well with others to find innovative solutions.
• An active listener, able to analyse and reflect the views and needs of others without letting your own opinions or ego get in the way.
• Dedicated to your own self learning and improvement, both for the success of the team and your own career. You maximise opportunities offered to you, and you will be excited to share resources that you find useful, and help others to access these as well.
• Comfortable with the uncertain, and excited by a space that is always changing and evolving.
• Open, honest, and encouraging, keen to work as part of a team that champions emotional awareness, kindness, and compassion.

This role is varied, exciting, and rewarding. You will have the opportunity to attend industry events, workshops, and webinars regularly. It is important that you are willing and able to maximise these opportunities and drive your own self-development as well as grow and evolve with the team.

Key Responsibilities

• Project and programme delivery; develop and deliver projects, coordinate a programme of activities, develop project proposals, funding applications and delivery plans and contribute to monitoring and evaluation of the above.
• Pipeline development and technical support; identify and develop investable projects, develop supporting resources, provide practical project support to National Landscapes teams, and stay informed on emerging policy, market mechanisms and best practice.
• Stakeholder engagement and partnerships; engage with stakeholders, building on relationships, contribute to workshops events and forums, and, support the development of partnership materials and communications.
• Data, evidence and reporting; support the collection and analysis of data, develop reporting outputs, maintain oversight of project pipelines, tracking progress and identifying risks or opportunities.
• Team support and collaboration; Contribute to a collaborative and supportive team culture.

See the role description for more information.

Why Join Us?
At the National Landscapes Association, you’ll be part of a passionate and forward-thinking team making a meaningful impact. You’ll gain exposure to a wide range of high-profile policy issues, work alongside experts across the UK, and help shape the future of our most valued landscapes.

Philanthropy Advisor

Fixed Term Contract until April 2027

Part Time, 4 days per week. Hybrid working (minimum 2 days per week in the office)

Location: Edinburgh

Salary: £33,760 pro-rata per year (Full time equivalent of £42,200)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues. 

About the role

We are seeking an effective and successful Philanthropy professional with a passion for international development, to take a pivotal role in enabling Christian Aid to fight global poverty, inequality and injustice in the year ahead, by supporting us to deliver against our ambitious income targets.

The post holder will be responsible for providing excellent stewardship to existing donors, and they will also be expected to proactively engage new prospects to grow Christian Aid's reach and impact, with a particular focus on securing 5 and 6-figure gifts. The post holder will manage a portfolio of supporters/potential supporters (primarily major donors but the portfolio also includes trusts and wealth advisors). The portfolio is predominantly based in Scotland but there are also a handful of supporters beyond this geographic focus.

The position will work closely with Scotland team colleagues, and will be part of the Philanthropy team which manages relationships with donors around the UK. The role will report into the Senior Philanthropy Advisor who is based in North England.

About you

With a solid track record of successful fundraising from Major Donors or in a related area of fundraising, you will have excellent relationship buildings skills and be a highly-effective communicator, with the ability to inspire and engage supporters. You will be able to produce high-quality proposals and reports. You will be well-practised in managing relationships based on trust and integrity and will be highly motivated, proactive and confident in engaging new prospects. Knowledge of international development and church structures would also be very helpful.

If you share our vision and our values, and you are an exceptional results-driven fundraiser who works well independently and as part of a team, we would love to hear rom you.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

£29,500 - £32,250 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re seeking an Email Marketing Officer to join our Integrated Marketing and Media team. In this role, you’ll manage the day-to-day running of our email and SMS platform, making sure every message is engaging, accessible, and delivers real impact for our supporters. You'll make sure we're targeting the right supporters, with the right comms, at the right time.

You’ll work closely with teams across Prostate Cancer UK to help shape their messages for email, offering best practice advice, guidance and training where needed. Day to day, you’ll review content to identify opportunities for improvement, and write or edit copy that is clear, engaging and aligned with our tone of voice. You'll work closely with the team to help build compelling email campaigns and use analytics tools to monitor performance and suggest ways we can improve engagement, loyalty and drive actions and income.

As part of the Digital Marketing and Channels team, you’ll collaborate with colleagues across web, social media and strategic communications to ensure our owned channels work seamlessly together. You’ll support teams in making the best use of email marketing, help roll out new features and capabilities within the platform, and play a key role in improving how we communicate with our warm supporter audience.

Please note internally this role is known as Digital Channels Officer – Email. 

What we want from you

We’re looking for someone with solid experience in digital marketing, particularly email and SMS marketing, either in-house or at an agency. You’ll be confident planning, writing and building campaigns that engage a specific audience and encourage meaningful action.

You’ll have experience using email marketing platforms (ideally Upland Adestra, though experience with tools such as MailChimp or DotDigital would also be valuable). A good understanding of campaign analytics, testing and optimisation is essential, along with the ability to turn performance data into clear recommendations.

You’ll be an excellent communicator and a brilliant writer, able to create clear, punchy and engaging content — from compelling emails to concise text messages. You’ll also be confident supporting colleagues across the organisation, explaining best practice and helping others feel more confident using digital channels.

In this role, you’ll need to manage priorities effectively and work well under tight deadlines. You’ll enjoy collaborating with others, stay up to date with the latest trends in email marketing and the charity sector, and be motivated by the opportunity to help us build stronger relationships with our supporters.

If you’re passionate about email marketing, enjoy using data and creativity to improve performance, and want to help drive positive change for men, we’d love to hear from you.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.

The closing date is Sunday 19th April 2026. Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled from the week of Monday 27th April 2026. We’re expecting the interviews for this role to be held online.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

The Helpline is open 7 days per week with a rolling rota consisting of shifts from 9am to 5pm and 3pm to 11pm, including weekends. Please note that this is an on-site role at the specified location. Remote working is not available for this position.

We are a leading provider of mental health services in Birmingham and the West Midlands.

As a Helpline Worker, you will be providing support for those experiencing mental health difficulties through Birmingham Mind’s helpline service. The helpline supports people living in the Birmingham and Solihull area.

The support offered will include (but is not exclusive to), receiving calls, emails and webchat from people who may be experiencing crisis, people looking for more general assistance and information about services, carers looking for advice and services, and other community support services. You will provide appropriate referrals and signposting information about Birmingham Mind services and external partner agencies.

You will be working in a community focused way to ensure that statutory and local organisations are aware of the provision, ensuring that you retain close and effective links with them as well as keeping up to date with any pertinent changes to local provision.

The helpline is a 7 day a week service open 9am -11pm. Under the direction of the service manager, you will support the running of the service in line with contractual requirements, Birmingham Minds Vision and Values, its operating Policy and Procedures, and any relevant legal requirements.

You will have at least 6 months’ experience in the mental health field, with experience of supporting people to be in control of their lives. You will also be able to demonstrate the ability to work with strong values and work within a recovery approach. Please see the Job Description for full details required for this role. If you feel that you meet the requirements of this position, we would like to hear from you.

Benefits include an attractive defined contribution pension scheme, PayCare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme.

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.

The closing date for applications is Tuesday 21st April 2026

Interviews will take place on Tuesday 5th and Wednesday 6th May 2026

Do you want to make a real difference for people living with mental ill health in your community? Are you enthusiastic, creative and able to inspire others to get involved? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Fundraising Officer
Reference: 348
Contract: Permanent
Working hours: Full time, 37.5 hours per week
Salary: £28,000 per annum
Based: Watford Wellbeing Centre, WD24

About Us:

Hertfordshire Mind Network deliver essential mental health support in Hertfordshire, providing a diverse range of services from our seven Wellbeing Centres and other venues across all ten districts of the county. Funded locally, our services are available to all residents in Hertfordshire over the age of 18 and we offer dedicated services for 5–18-year-olds.

We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.

Each year, we help 17,000 people experiencing mental ill health.

About the Role

Hertfordshire Mind Network (HMN) is a local Mind, we are an independent charity, although affiliated to national Mind – the leading mental health charity in England and Wales, we are not funded by our affiliation, we are responsible for raising our own funds directly through contracts, grants and fundraising.

As a Fundraising Officer, you’ll play a key role in expanding our fundraising activity across Hertfordshire. We’re looking for someone proactive and energetic, who can grow connections, raise our profile, and build lasting relationships across the community.

This role is an exciting opportunity to engage with a wide range of supporters – from individuals and community groups to local businesses and organisations – helping to raise both awareness and vital income for Hertfordshire Mind Network.

This varied role has key responsibilities in the following areas:

• Community Fundraising
• Corporate Partnerships
• Communications & Messaging
• Income Tracking & Reporting

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is 20th April 2026.
Interviews to be held on 29th April 2026 in our Watford Wellbeing Centre.
N.B. Please quote reference number 348 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Are you a fashion-conscious dog lover who makes things happen?

We are looking for a commercially minded Store Manager to help us create a hub of sustainable fashion and a place for dog lovers in your community.

What does this role do?

As Store Manager, you'll:

• build and inspire a team of volunteers to deliver excellent customer service,
• maximise shop profit through achieving or exceeding budgeted sales targets, leading on pricing of items for sale according to guidelines,
• maintain high levels of shop presentation through effective merchandising, using commercial decision making to drive the best use of space available,
• use marketing skills to request quality stock,
• provide leadership and line management to volunteers and members of staff.

Could this be you?

To be successful in this role, you'll need retail experience along with strong team and budgetary management skills. You'll be an engaging, inspiring leader who has the ability to drive sales through commercial awareness and excellent customer service. 

What does this team do?

Our Retail department is a growing network of 33 charity shops, fuelled by a burning passion for animal welfare and positive change, allowing us to raise funds that make a difference in the lives of countless dogs and their devoted owners across the UK.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Vacancy type: Paid Vacancy

Function: Fundraising

Location: Head Office - Sully (Hybrid Working)

Salary: £30,113 - £32,732 per annum (depending on experience)

Contract type: Fixed term

Contract length: 9 Months

Contract hours: Full time

Weekly hours: 37.5 hours per week

Closing Date: 23/04/2026

We are seeking a Major Giving Officer to join the Income Generation Team on a Fixed Term Contract for 9 months. 

About the role:

Are you an enthusiastic and proactive person who is passionate about delivering first-class supporter care and could join Tŷ Hafan’s income generation team as a Major Giving Fundraising Officer?

This is a very exciting time to join the team at Tŷ Hafan. We have just launched our Big Ambition that when a child’s life will be short no family should have to live it alone.

This is a huge ambition that will need us to grow the money we raise significantly over the next 5 years. Major Giving is a crucial income stream for Tŷ Hafan and as Major Giving Fundraising Officer, you will be integral to supporting income growth.

In the role, you will support the Head of Fundraising and Director of Income Generation to develop and deliver the major giving programme and will support the management of major donors and potential major donors, making sure that they receive the best possible experience as a Tŷ Hafan supporter.

You’ll coordinate major donor plans, support the organisation of key events, prepare and deliver tailored communications and personally manage some donor relationships.

If you have experience of building relationships with and managing supporters, as well as experience of managing projects and events within agreed timescales and budgets, and have excellent communication and organisational skills, we would love to hear from you.

About you: 

We would love to hear from you if you:

• Enjoy building relationships and making supporters feel valued and inspired.
• Have experience managing donors, supporters, customers, or stakeholders.
• Stay organised, juggling projects and events with confidence.
• Communicate clearly and persuasively, both in writing and in person.
• Are proactive, collaborative, and motivated by delivering outstanding supporter care.
• Want to use your skills to make a real difference for children and families that Ty Hafan supports.

Please see the attached job description and person specification for more information. 

Our employee benefits:

• Holiday entitlement of 30 days plus Bank Holidays
• Group Personal Pension Scheme with an employer contribution of 5%
• Life assurance- death in service benefit
• Wellbeing support - employee assistance program, which provides a range of free services including counselling, financial and legal support.
• Unlimited access to a 24/7 online GP as well as a range of other health experts
• Healthcare Cash Plan – claim back the cost for appointments and treatment such as dental, optical or physio
• Cycle to work scheme
• Technology, mobile phone and will writing schemes 
• Discounted gym membership and shopping discounts
• Hybrid working and when onsite free secured parking.

Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.

At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.

Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.

Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.​

Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership. 

Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance. 

Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.

Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance. 

Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.

You will be part of a small energetic and committed team supporting the delivery of Northamptonshire Community Foundation’s philanthropy and income generation ambitions. Working collaboratively with colleagues, you will help grow and steward support from individuals, corporate, charitable and statutory donors, with a lead responsibility for a defined portfolio of relationships and initiatives.

Fundraising and relationship building happen across the charity, and you will manage your own portfolio of donors and partners and work with the Chief Executive and wider team to co-ordinate activity, share insight and maximise opportunities for place based philanthropy in Northamptonshire.

You will need confidence, excellent communication skills and the ability to plan and deliver projects as part of a highly collaborative team. You will be comfortable cultivating, stewarding and sometimes soliciting charitable donations yourself, as well as creating opportunities for the Chief Executive to engage with donors and prospective supporters.

About The Role

At Alzheimer’s Society, we believe no one should face dementia alone. Every conversation, every visit and every small moment of reassurance can make a real difference. We are looking for a warm, thoughtful and organised Dementia Adviser to join our supportive team in Cambridge, East and South Cambridgeshire working 28 hours per week.

You will work closely with people living with dementia and those who care about them, providing ongoing support. You will listen carefully, understand what matters most to each person and offer guidance that helps them feel steadier and more confident as their situation changes.

Your days will be varied and meaningful. You might be visiting someone at home, offering calm reassurance over the phone, or working closely with professionals to make sure the right support is in place. We operate a triage system for new referrals, and you will play your part in making sure people are responded to quickly and thoughtfully. You will manage your own caseload, keep clear and accurate records, while always seeing the person behind the paperwork.

You will be part of a caring and dynamic local team who share ideas, reflect together and support one another. There will be time to meet as a team and opportunities to keep growing your knowledge of dementia, with your manager and colleagues alongside you.

About you

You will have:

- An understanding of dementia, or a willingness to learn about the experiences of people living with dementia and those who care for them.
- Experience providing information, guidance, advice or emotional support - this could be from health, social care, community, voluntary, customer service or other people focused roles.
- You will be able to listen and communicate, with the ability to build trust and rapport with people from a wide range of backgrounds.
- The ability to manage your workload effectively, with appropriate support and tools, and to balance competing priorities.
- Confidence using IT systems to maintain accurate and confidential records.
- A compassionate, non-judgemental and person-centred approach, with respect for diversity and individual lived experiences.
- The ability to travel independently within the area.
- The confidence and ability to communicate with a wide range of people, adapting your approach to ensure understanding. You will be required to speak publicly at events about dementia, delivering information and signposting people to further resources and networks.

Please don’t be put off from applying if you don’t meet every single requirement listed. We recognise the value of transferable skills and lived experience, and we’re keen to hear from candidates who can demonstrate potential, capability and a willingness to learn.

Key Responsibilities:

- Build supportive, trusting relationships with people living with dementia and their carers across, recognising and respecting individual needs and circumstances.
- Provide personalised information, advice and emotional support that reflects each person’s culture, background, values and preferences.
- Deliver support through home visits, telephone or on-line contact and partnership working with professionals.
- Participate in the triage rota, ensuring new referrals are handled promptly, sensitively and equitably.
- Manage a defined caseload, maintaining accurate, respectful and confidential records.
- Signpost and connect individuals to appropriate local services and community networks, reducing isolation and increasing access to support.
- Work collaboratively within a supportive team environment, contributing to reflective practice and continuous improvement.

Interviews for this role have been provisionally scheduled to take place via MS Teams on Thursday 7th May.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments across eight Royal Parks in London. These include Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent’s Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our Royal Parks and public spaces are among the most visited attractions in the UK, welcoming tens of millions of visitors each year.

We are looking for a Team Leader to join us on a full-time, fixed term contract basis until October 2026 working 40 hours per week, working at The Courts at Hyde Park. It is a requirement that at least one weekend day is worked per week.

The Benefits

• Salary of £31,313 per annum (£15.54 per hour)
• 26 days’ annual leave plus public holidays
• Offices based in beautiful park locations

This is a rewarding opportunity for a leisure, hospitality or service industry professional with high-volume experience to join our exceptional organisation as we continue to make a positive difference to the lives of people across London.

You’ll have the chance to grow and develop your career amongst some of London’s most iconic outdoor spaces, enabling sporting activities for individuals and communities who cannot access facilities elsewhere.

As such, you’ll have the chance to make a positive impact whilst growing and developing your skills, safe in the knowledge that your work will do genuine good and support innumerable people.

The Role

As the Team Leader, you will ensure that members of the public, groups and teams can enjoy tennis facilities across Hyde Park.

Providing operational shift leadership to a team of Operations Assistants and other staff, you will work across our tennis and padel facilities.

You’ll ensure all activities run smoothly and safely, championing excellent customer service and health and safety at all times. Supporting your team and colleagues, you will prepare facilities for daily use and special events, contributing to a positive, well-managed environment for both customers and staff.

About You

To be considered as the Team Leader, you will need:

• Previous experience in the leisure, hospitality or service industries
• Experience working with high volumes of customers
• The ability to manage customers and resources to support smooth operations
• Excellent customer service skills with clear, professional communication
• The ability to work flexibly and manage changing priorities in a fast-paced environment

We want to put everyone in the best possible position to succeed and use Recite Me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you are interested in this unique opportunity as a Team Leader, please apply via the button shown. Successful candidates will be appointed on merit.

Stella Maris UK is seeking an experienced and strategic Head of International Programmes to drive delivery of our international strategy and strengthen our global network.

This is a senior leadership role with responsibility for building strong relationships with international partners, identifying programme opportunities, and securing sustainable funding from corporates, trusts and foundations. The role will oversee the development and delivery of high-impact projects, ensure effective grant management and reporting, and support capacity building across the global Stella Maris network.

The role requires regular international travel to build partnerships, support programme delivery, and represent Stella Maris at meetings, conferences and network events.

We are looking for a confident leader with a strong track record in international development, grant fundraising, and stakeholder management, alongside the ability to translate strategy into delivery.